|Table of contents|
|At a glance|
IBM® Intelligent Water on Cloud V1.5:
IBM Intelligent Water on Cloud V1.5 is a Software as a Service (SaaS) offering that is designed to help optimize water operations and create new opportunities for innovation and business value by delivering insights into a utility's infrastructure, assets, and operations. It uses advanced data management, visualization, correlation, and collaboration technologies to transform the vast amounts of disparate data received from various devices (including metering systems), assets, systems, and stakeholders into actionable information that can guide executive and operational decisions.
IBM Intelligent Water on Cloud includes IBM Intelligent Operations for Water on IBM SmartCloud , which is a new customizable component that is designed to improve the ability of the offering to deliver an advanced level of situational awareness, event and incident management, informed decision making, and collaboration among stakeholders. The component is offered with three chargeable options:
Refer to the Ordering information section for description of user roles.
The component capabilities allow the offering to help:
IBM Intelligent Water on Cloud includes IBM Intelligent Operations Center on Cloud. For details about IBM Intelligent Operations Center on Cloud, refer to Software Announcement 212-450, dated December 04, 2012 .
|Planned availability date|
December 4, 2012
IBM Intelligent Water on Cloud V1.5 provides water and waste water operations, and certain private sector segments for whom water is a strategic resource, with enhanced data so they can have improved visibility into their network. Users can take advantage of insights from their infrastructure and operations to become more proactive, rather than reactive, in managing their operations. The IBM Intelligent Operations for Water on IBM SmartCloud component delivers standard industry capabilities that can be put to immediate use, including key performance indicators (KPIs) and reports.
New user types are introduced to help clients better capture value from Intelligent Water SaaS offerings. Each user type is designed to provide access to a specific set of capabilities for a specific type of user, based on their role and needs. For example, users can be supervisors or executives, operators, consumers, or citizens. Each type of user interacts with the offering in different ways and needs different insight and information from the offering. The new user-based components are designed to align with, and deliver value, specific to these needs.
The SaaS new user chargeable components are:
Refer to the Ordering information section for description of user roles.
IBM Intelligent Operations for Water on IBM SmartCloud helps provide visibility and insight into operations across a variety of data sources, devices, systems, and stakeholders. Advanced data integration and visualization capabilities amalgamate, normalize, and visualize data from disparate sources to create a geospatial source-to-discharge view of the network. Its advanced semantic model creates a contextual view of the infrastructure to help show how the various components of the network are related to each other.
Data may be internal (operational, financial, and client) or even external (river levels, reservoir levels, and dam levels). Weather feeds can be included to drive further information and insights. By amalgamating such wide-ranging input, users can create water or waste water data models that can be extended to support a standard hydraulic model or the Pipeline Open Data Standard (PODS) pipe model.
Real-time device status alerts, event correlation and analytics, data trending, and the ability to detect patterns hidden in current and historical information drive a real-time knowledge of the network to help organizations make more informed decisions. A device no-read capability helps to quickly identify and address the small number of specific devices or systems, even amongst thousands, that are nonoperational.
Geo-tagged infrastructure elements can be identified and published on global information system (GIS) maps to show their location to help correlate events with elements in the network. Users can selectively view the elements by choosing the relevant layers on the GIS. Separate geographical areas on the map can be displayed as a layer that corresponds to a particular logical division or grouping of the water network, such as district metering areas (DMAs) and pressure managed areas.
Trend analysis capabilities help users to quickly notice which systems may be at risk of crossing key thresholds. Customizable reports help in the rapid identification of patterns in historical and current data to provide a richer level of awareness of data and events.
In the short term to intermediate term, these capabilities allow organizations to take a proactive stance towards operations rather than reacting to situations as they arise. In the longer term, the insights from correlations and historical information allow better long-term planning and strategy.
KPIs help users to keep track of key devices, systems, and organizational parameters. Business and organizational KPIs may be high level or they may have multiple hierarchies with drill down capabilities. Real-time collaboration, using IBM Sametime® and the ability to broadcast operational event and weather notifications to all stakeholders, allows users to quickly prevent potential disruptions. If a disruption does occur, advanced work flow capabilities allow users to implement a rapid, coordinated, and structured response using predefined standard operating procedures.
IBM Intelligent Operations for Water on IBM SmartCloud is built on, and exploits, a rich industry data model that takes advantage of accepted water industry standards, such as EPANet. It supplies sample infrastructure elements, measurement types, KPIs, operating procedures, event flows, external data feeds, and reports that can be customized for easy startup. Its programming model can also be extended to suit the specific needs of a variety of water agencies.
The broad and flexible capabilities of IBM Intelligent Operations for Water on IBM SmartCloud can be used in a variety of operational contexts in addition to water and waste water utilities that include management and assessment of coasts, lakes, and harbors.
The features of IBM Intelligent Water on Cloud combine to help water and waste water operations turn a previously reactive operational posture into a proactive one, drive situational awareness across the network, provide early warning into potentially disruptive events, and help optimize water and waste water operations by delivering insights based on patterns, trends, and correlations that leverage a variety of operational and external data.
The offering helps utilities whose operations depend on a high level of water and waste water operations to drive:
On-premise installations require resources from IT departments, which need to understand the details of the offering components, manage those components, and provide ongoing maintenance of operating system and software patches, fixes, and upgrades. In a SaaS model, such challenges are reduced or eliminated. IBM Intelligent Water on Cloud is hosted and managed by IBM , and clients subscribe to the service and access it through the Internet. This means clients are not required to purchase and provision new hardware or worry about ongoing operating system and software maintenance.
With IBM Intelligent Water on Cloud, provisioning and on-boarding are streamlined. You can derive value from the service more quickly than with a traditional on-premise installation. Connection to the service is as easy as accessing the Internet through a browser and it can be accessed from anywhere. With lower initial costs and lower long term overhead, your limited budget and resources can focus on additional value-added services.
A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
IBM Intelligent Water on Cloud is one of several IBM Smarter Cities® offerings designed to help make cities and government operate more effectively and efficiently -- essentially smarter.
IBM offers a suite of Smarter Cities and government offerings that can help cities and government agencies integrate information from disparate, instrumented systems and create an intelligent, interconnected environment that encourages collaboration, enhances efficiencies, and fosters effective decision making.
While facilitating seamless cross-departmental integration, IBM can help cities and government agencies optimize individual departments -- including buildings, emergency management, energy, operations, public safety, transportation and water.
For information about IBM Intelligent Water V1.5, refer to Software Announcement 212-309, dated September 11, 2012 .
For previously announced information about IBM Intelligent Water on Cloud, refer to Software Announcement 211-461, dated November 15, 2011 .
For information about IBM Intelligent Operations Center V1.5, refer to Software Announcement 212-250, dated July 03, 2012 .
For information about IBM Intelligent Operations Center on Cloud, refer to Software Announcement 212-450, dated December 04, 2012 .
Program number VRM Program name 5725-D74 1.5 IBM Intelligent Water on Cloud
The IBM Software Training team separately offers a portfolio of education services to help clients successfully deploy IBM Intelligent Water on Cloud to achieve the maximum benefit. Education is a key component to ensuring software success.
IBM curriculum provides a unique training value built on exclusive product knowledge direct from IBM developers cemented with expert instructors, and flexible time and cost saving training options.
The IBM Software Training team works closely with product developers and services organizations to ensure that the courses we offer provide the most current technical and product information. IBM Software Training provides training for the entire IBM software portfolio that spans the spectrum of skills needs from introductory product overviews to advanced offerings. Hands-on labs let you work with fully functional versions of the software to round out your training experience.
Several training options are available, including instructor-led classroom offerings, virtual (online) classes, and self-paced training that lets you train from your office.
For course descriptions, locations, and availability dates, visit
Select Training search - global and search for Intelligent Water or call 800-IBM-TEACH (800-426-8322).
Product information is available via the Offering Information website
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A Welcome Package is provided with the service.
The IBM Intelligent Operations Center information center provides a large set of product documentation. The information center is available at
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The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge, where IBM does business.
Each client accessing IBM Intelligent Water on Cloud must meet the following hardware requirements:
An Internet connection is required.
IBM Intelligent Water on Cloud incorporates IBM Intelligent Operations Center for Cloud and the software requirements for it.
The program's specifications and specified operating environment information can be found in the IBM Intelligent Operations Center information center at
Documentation and other program content may be supplied only in the English language.
To display map-based information, IBM Intelligent Water on Cloud requires a connection to a GIS. Consult the product documentation for supported GISs. If a GIS in use is not on the list, contact your IBM representative to determine if the system of interest can be supported.
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.
For technical support or assistance, contact your IBM representative or visit
IBM Intelligent Water on Cloud is accessed via the Internet. There are no physical or electronic deliverables.
IBM Intelligent Water on Cloud uses the security and auditability features of the host operating system. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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Product group: Smarter Physical Infrastructure Product Product identifier identifier description 5725-D74 IBM Intelligent Water on Cloud Product category: Smarter Cities
Program name PID number Charge metrics IBM Intelligent Operations for 5725-D74 Water on IBM SmartCloud - Per Concurrent User - Per Eligible Participant
Concurrent User is a unit of measure by which IBM SaaS can be obtained. A Concurrent User is a person who is accessing IBM SaaS at any particular point in time. Regardless of whether the person is simultaneously accessing IBM SaaS multiple times, the person counts only as a single Concurrent User. Customer must obtain an entitlement for each simultaneous Concurrent User accessing IBM SaaS in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means during the measurement period specified in customer's Proof of Entitlement (PoE) or Transaction Document.
Eligible Participant is a unit of measure by which IBM SaaS can be obtained. Each individual or entity eligible to participate in any service delivery program managed or tracked by IBM SaaS is an Eligible Participant. Sufficient entitlements must be obtained to cover all Eligible Participants managed or tracked within the IBM SaaS during the measurement period specified in customer's PoE or Transaction Document.
Premium Users are those who interact with the advanced functions of the software program including, but not limited to, implementing business process changes, setting rules and thresholds, and defining metrics and hierarchies thereof. Refer to the User definition table for authorized functions.
Consumer Users are those who interact only indirectly with the core IBM Intelligent Operations for Water software program. For example, Consumer Users may be citizens who report a problem outage via a website, or provide an observation or complaint. Consumer User input is collected, analyzed, and correlated by the Intelligent Operations for Water software to generate a meaningful output or insight. Consumer Users are limited to performing only a certain set of functions, which will be uniquely defined for each Consumer User chargeable component.
User definition table
The following user-function matrix shows a detailed view of the product functions that the Premium and Standard user categories are authorized to use. A "Y" indicates permitted to use and a blank indicates not permitted to use.
Premium Standard Capability User User Visualization Y Y Workflows, standard operating procedures (SOPs) - Creating Y - Modifying Y - Tracking Y Y Collaboration (all use cases) Y Y Alerts and events Create new, modify Y Y Create thresholds Y Modify events Y Escalate, close incidents Y Y Analytics and optimization Create and modify own Y Run analytic modules Y Key performance indicators Creation Y Modification Y Tracking Y Y Geographic information systems (GIS) Updating Configuration, layers Y Reports Creation custom Y Y Administrative functions User configuration Y Y User interface (UI) changes Y Add, remove pages Y Update semantic model Y User, role management Y
Part Program name/Description number IBM Intelligent Operations for Water Premium User on D0V9TLL IBM SmartCloud per Concurrent User per Month IBM Intelligent Operations for Water Premium User on D0V9ULL IBM SmartCloud per CUNone Daily Fee Partial Month IBM Intelligent Operations for Water Standard User on D0V9VLL IBM SmartCloud per Concurrent User per Month IBM Intelligent Operations for Water Standard User on D0V9WLL IBM SmartCloud per CUNone Daily Fee Partial Month IBM Intelligent Operations for Water Consumer User on D0V9XLL IBM SmartCloud per 1,000 Eligible Participants per Month IBM Intelligent Operations for Water Consumer User on D0V9YLL IBM SmartCloud per CUNone Daily Fee Partial Month
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Technical support is included with IBM SaaS and is not available separately.
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