|Table of contents|
The IBM® Employee Experience Suite helps simplify employee web experiences by delivering engaging, socially-infused solutions to enable effective collaboration. The next generation employee experience must include all of the capabilities that individuals have come to expect from online interactions - from real-time communications and collaboration, dynamic content, personalization, integrated content, and multichannel support. Employees need and expect to be able to be productive and access important tools and personalized applications from any device, from anywhere around the world. By bringing together the essential capabilities that help you provide personalized, social capabilities in context to an employee's role, the IBM Employee Experience Suite helps to improve productivity, customer service, and the bottom line.
|Planned availability date|
January 15, 2013: Electronic availability
January 15, 2013: Media availability
Program VRM Program name number 5725-F73 8.0.0 IBM Employee Experience Suite
This product is only available via Passport Advantage® . It is not available as shrinkwrap.
Licensed function title Product group Product category IBM Employee Experience Suite WebSphere® WebSphere Portal Portal
Program name PID Charge unit number description IBM Employee Experience Suite 5725-F73 Per Processor Value Unit for Linux on System z IBM Employee Experience Suite 5725-F73 Per Processor Value Unit (PVU)
Charge metrics definitions
Processor Value Unit (PVU)
PVU is a unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU Table by processor value, brand, type, and model number at
and the number of processors made available to the program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores.
Licensee can deploy the program using either full capacity licensing or virtualization capacity (sub-capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (refer to the webpage below). If using full capacity licensing, licensee must obtain PVU entitlements sufficient to cover all activated processor cores* in the physical hardware environment made available to or managed by the program, except for those servers from which the program has been permanently removed. If using virtualization capacity licensing, licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the program, as defined according to the Virtualization Capacity License Counting Rules at
* An activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.
Passport Advantage program licenses
IBM Employee Experience Suite
Part description Part number IBM Intranet Experience Suite IBM Employee Experience Suite Processor Value Unit E0DAFLL Annual SW S&S Rnwl IBM Employee Experience Suite Processor Value Unit Lic D0NAHLL + SW S&S 12 Mo IBM Employee Experience Suite Processor Value Unit SW D0NAILL S&S Reinstate
Passport Advantage trade-up licenses
IBM Employee Experience Suite
Precursor product Trade-up product Trade-up part number IBM Intranet Experience Suite IBM WebSphere Portal IBM Employee Exper Suite D0PYELL Enable PVU from WS Portal Enable PVU TU Lic+SW S&S 12 Mo IBM WebSphere Portal IBM Employee Exper Suite D0PYFLL Extend PVU from WS Portal Extend PVU TU Lic+SW S&S 12 Mo IBM WebSphere Portal IBM Employee Exper Suite D0PYDLL Server PVU from WS Portal Server PVU TU Lic+SW S&S 12 Mo
Passport Advantage supply
Program name/description Part number Employee Experience Suite V8.0.0 IBM Employee Experience Suite V8.0 Multiplatform BS0BVML Multilingual Media Pack
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
Employee Experience Suite V8.0.0
Entitled maintenance Media packs description Part offerings description number IBM Employee Experience IBM Employee Experience BS0BVML Suite Linux on System z® Suite V8.0 Multiplatform per Processor Value Unit Multilingual Media Pack IBM Employee Experience IBM Employee Experience BS0BVML Suite per Processor Value Suite V8.0 Multiplatform Unit Multilingual Media Pack
Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.
Order the part numbers that follow when the product is intended to run on the zEnterprise® BladeCenter® Extension or Linux operating system on System z IFL engines. If the product is not intended to run in these environments, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.
IBM Employee Experience Suite
Part description Part number IBM Intranet Experience Suite IBM Employee Experience Suite Proc Value Unit Lnx Sys z E0DB9LL Annual SW S&S Rnwl IBM Employee Experience Suite Proc Value Unit Lnx Sys z D0NEHLL Lic + SW S&S 12 Mo IBM Employee Experience Suite Proc Value Unit Lnx Sys z D0NEILL SW S&S Reinst 12 Mo
Trade-up licenses for cross-platform products
IBM Employee Experience Suite
Precursor product Trade-up product Part number IBM Intranet Experience Suite IBM WebSphere Portal IBM Employee Exp Suite D0PYBLL Enable PVULxz fr WS Portal Enable PVULxSysz TULic+SWS&S12Mo IBM WebSphere Portal IBM Employee Exp Suite D0PYCLL Extend PVULxz fr WS Portal Extend PVU LnxSz TULic+SWS&S12Mo IBM WebSphere Portal IBM Employee Exp Suite D0PYALL Server PVULxz fr WS Portal Srvr PVU LxSysz TU Lic+SWS&S12Mo
|Terms and conditions|
The terms and conditions for IBM Employee Experience Suite V8.0, as previously announced in Software Announcement 212-219, dated May 15, 2012 , are unchanged.
|IBM Electronic Services|
Electronic Service Agent and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.
Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent . In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to
The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.
The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the "symptoms," diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.
The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .
More accurate reporting
Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.
Using the IBM ID entered during activation, customers can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at
My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.
For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit
The charges are unchanged by this announcement.
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
To order, contact your local IBM representative or your IBM Business Partner.
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Note: Shipments will begin after the planned availability date.
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