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IBM Business Process Manager Industry Packs V7.5 delivers assets to accelerate implementation of Banking, Healthcare, and Telecom solutions

IBM United States Software Announcement 211-082
April 5, 2011


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number Order
now Order now


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At a glance
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IBM® Business Process Manager (IBM BPM) Industry Packs provide prebuilt assets to accelerate delivery of standards-based industry solutions using IBM BPM. Key details are:

  • IBM BPM Banking Pack
    • Library of banking assets for core banking, payments, customer care, and integrated risk management
    • Out-of-box new account opening solution scenario serves as a starting point for proof of concept (POC) and solution implementations
  • IBM BPM Healthcare Pack
    • Library of healthcare assets for enrollment, case management, employer and group management, claims management, and provider collaboration
    • Out-of-box benefits eligibility solution scenario serves as a starting point for POC and implementations
  • IBM BPM Telecom Pack
    • Library of telecom assets for fulfillment, assurance, billing, customer interaction, inventory, catalog, and media life-cycle processing
    • Out-of-box order handling and incident and problem management solution scenarios serve as starting points for POCs and solution delivery

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL. Reference YE001



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Overview
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IBM Industry Packs V7.5 is a set of prebuilt, industry-specific assets to help accelerate and enhance delivery of standards-based industry solutions for banking, healthcare, and telecommunications with IBM BPM. These assets can be extended to meet an organization's unique business needs and help ensure consistency and reuse across the enterprises and their ecosystems.



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Key prerequisites
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For details, refer to the Technical information section.



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Planned availability date
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  • June 3, 2011: Electronic distribution - U.S. English and national languages
  • June 17, 2011: Media packs - U.S. English and national languages


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Description
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The IBM BPM Industry Packs product is a set of prebuilt, industry-specific assets for the IBM BPM offering. Each industry-specific pack integrates seamlessly with IBM BPM components and provides a variety of assets to help accelerate and enhance BPM solution delivery.

The IBM BPM Industry Packs product is also extensible and open for configuration and customization based on the key business needs of the organization. BPM solutions based on IBM BPM and IBM BPM Industry Packs can help enterprises better understand, automate, and optimize their processes, support changing business needs, and increase their competitive edge.

IBM BPM Banking Pack is a core BPM offering of the IBM Banking Industry Framework. It includes prebuilt, banking-specific assets to help accelerate delivery of IBM BPM-based banking solutions for payments, core banking, front office, and customer management business segments. Key details include:

  • Banking capability models based on IBM best practices
  • Banking process models based on ISO 20022 industry standards, IBM Information FrameWork (IFW), and IBM best practices
  • Banking service models based on IBM IFW and IBM best practices
  • Banking common components based on ISO 20022, SEPA, NACHA industry standards, and IBM best practices
  • Banking business vocabulary based on ISO 20022, IFW, SEPA, NACHA, and IBM best practices
  • Banking business object models based on ISO 20022 and IBM best practices

IBM BPM Healthcare Pack is a core BPM offering of the IBM Health Integration Framework. It includes prebuilt healthcare-specific assets to help accelerate delivery of IBM BPM-based healthcare solutions for payers, providers, and public health agencies. Key details include:

  • Healthcare capability models based on HL7 EHR IBM best practices
  • Healthcare process models based on IBM best practices
  • Healthcare service models based on HL7 Reference information model, ASC X12 EDI for HIPAA, and IBM best practices
  • Healthcare common components based on HL7 reference information model, ASC X12 EDI for HIPAA, and IBM best practices
  • Healthcare business vocabulary based on HL7 Data Dictionary, ASC X12 EDI for HIPAA, and IBM best practices
  • Healthcare business object models based on HL7 reference information model

IBM BPM Telecom Pack is a core BPM offering of the IBM Service Delivery Provider Environment (SPDE) Framework. It includes prebuilt telecom-specific assets for helping to accelerate delivery of IBM BPM-based solutions for communications service providers. Key details include:

  • Telecom assets based on TM Forum's Frameworx, an Integrated Architecture Built on NGOSS standards, including Application Framework (TAM), Business Process Framework (eTOM), and Information Framework (SID), Integration Framework and IBM best practices
  • Telecom capability models based on eTOM
  • Telecom process models based on eTOM and IBM best practices
  • Telecom service models mapped to TAM
  • Telecom common components based on SID model, MTOSI, OSS/J, and IBM best practices
  • Telecom business vocabulary based on SID model and IBM best practices

New features

The industry assets included in IBM BPM Industry Packs V7.5 were previously packaged as part of earlier releases of the WebSphere® Business Services Fabric offering. These industry packs are now available as a separate product and include the following new features:

IBM BPM Banking Pack

  • New banking process models, service models, and data models provided as Toolkits for IBM BPM
  • New account opening solution scenario for IBM BPM
  • Updated guidance and best practices for assembling industry standards-based Banking solutions using IBM BPM

IBM BPM Healthcare Pack

  • New healthcare process models, service models, and data models provided as Toolkits for IBM BPM
  • New benefits eligibility solution scenario for IBM BPM
  • Enhanced support for HIPAA 5010, including support for 835, 270, 270, 271, 276, 277, 278 rq and rs, 820, and 834 transactions
  • Updated guidance and best practices for assembling industry standards-based Healthcare solutions using IBM BPM

IBM BPM Telecom Pack

  • New telecom process models, service models, and data models provided as Toolkits for IBM BPM
  • New order handling and incident and problem management solution scenarios for IBM BPM
  • New mediation templates for service assurance interfaces, providing accelerated "Out of the Box" integration with Tivoli® Netcool/IMPACT
  • Enhanced capability for adding custom data elements, simplifying extension and maintenance
  • Updated guidance and best practices for assembling industry standards-based Telecom solutions using IBM BPM

Maximizing the value of your IBM software investment with IBM Software Subscription and Support

A comprehensive product upgrade and Technical Support solution, IBM Software Subscription and Support, available through IBM Passport Advantage® and Passport Advantage Express®, delivers:

  • Product upgrades
  • New releases and new versions
  • Phone and technical support

To download upgrades to your licensed IBM software, sign in to Passport Advantage Online.

http://www.ibm.com/software/passportadvantage

IBM Software Subscription and Support is one of the most cost-effective ways for your business to ensure that your users have access to latest technology. Whether you choose to upgrade and how you choose to upgrade is always up to you. You manage your upgrade cycles in the way that works best for your business.

Take advantage of product upgrades to:

  • Reduce your software acquisition expenses budget and plan for IT enhancements
  • Maintain the highest levels of IT performance and productivity
  • Integrate new features and functions for measurable performance and efficiency gains

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

Section 508 of the U.S. Rehabilitation Act

IBM BPM Industry Packs V7.5 is capable as of June 3, 2011, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested on the following website

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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The contents of IBM BPM Industry Packs are tested and certified on the IBM BPM platform to enable consumability and provide ready-to-use assets. The IBM BPM Industry Packs product provides a set of design time and development time assets that help jump start the delivery of industry- specific BPM solutions.

These industry packs are prebuilt assets that can be reused for multiple lines of businesses, regions, processes, and services in a given industry or its subset. They are not packaged applications that can be deployed off-the-shelf to solve a specific business problem

To help ensure consistency and reuse, enterprises increasingly desire to adhere to industry standards. There are, however, several steps and complex efforts needed to make the industry standards consumable. IBM BPM Industry Packs can help solve this problem and make industry standards consumable on the top of IBM BPM platform.

The industry pack assets are derivative works created from industry standards. Wherever industry standard definitions are not available, IBM unique best practices help clients get the benefits of consistency and reuse.

The IBM BPM Industry Packs product also brings in the required discipline for consistency for multiple projects with a common architecture and methodology. The industry pack architecture and methodology help make it easy to extend BPM solutions based on dynamic business needs. This helps ensure governance across the lifecycle of BPM solutions.

Key architecture guidelines behind the design and architecture of IBM BPM Industry Packs:

  • A governing architecture to interoperate methods, tools, and assets
  • Prebuilt industry content primarily derived from subsets of industry standards and industry best practices
  • Industry assets to facilitate delivery of solutions across an entire industry segment
  • Extensibility to support unique client needs and provide the capability for enterprises (and their business partners) to add their own content or extend the content provided to suit unique business needs

Using IBM BPM Industry Packs offers the following benefits:

  • Delivers a designed for specific industry participants to facilitate rapid BPM solution development
  • Allows otimized for industry standards and best practices, ensuring consistency and reuse for locations, product lines, and processes
  • Allows alignment with top-down decomposition of an industry domain, thus providing visibility into reuse across the organizational ecosystem
  • Helps speed time-to-market by using service decompositions that ensure consistency and reuse
  • Helps simplify interoperability by defining the common language to facilitate interoperability between disparate IT assets
  • Helps speed time-to-market with prebuilt, often reused, and industry standards- specific common transactional functions
  • Enables standardized connectivity to disparate applications in the IT ecosystem with prebuilt services that are based on industry standards
  • Enables clients and partners to plug in their SOA assets into predefined service decompositions

IBM BPM Industry Packs are key offerings of the IBM Industry Frameworks that provide proven, integrated industry architecture that are SOA- based, and support industry-specific business and technology standards. Industry frameworks bridge the gap between general purpose middleware and industry-specific business applications to help solve the most challenging business issues. For more details, visit

https://www.ibm.com/jct01005c/isv/tech/validation/framework/index.html

For additional information in specific product announcements, refer to the Reference information and Companion products sections of this announcement.



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Reference information
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For information on IBM Business Process Manager V7.5, refer to Software Announcement 211-092, dated April 05, 2011

For information on IBM Business Monitor V7.5, refer to Software Announcement 211-077, dated April 05, 2011

For information on IBM Business Monitor for z/OS®, V7.5, refer to Software Announcement 211-063, dated April 05, 2011

For information on WebSphere Enterprise Service Bus V7.5, refer to Software Announcement 211-075, dated April 05, 2011

For information on WebSphere Service Registry and Repository V7.5, refer to Software Announcement 211-084, dated April 05, 2011

For information on WebSphere Service Registry and Repository for z/OS, V7.5, refer to Software Announcement 211-085, dated April 05, 2011



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Availability of national languages
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 Description           Availability date     Language
 
IBM BPM                June 3, 2011          Multilingual:
 Industry Packs V7.5                         English International
                                             French, Russian, Korean,
                                             Chinese-Simplified,
                                             Chinese-Tradition,
                                             Spanish, Italian, Polish
                                             Portuguese-Brazilian,
                                             German, Japanese,
                                             Hungarian, Czech
 


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Program number
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Program                Program
number         VRM     name
 
 5724-Y83      7.5.0   IBM Business Process Manager Industry Packs
 


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage website

http://www.ibm.com/software/passportadvantage


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Publications
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On June 3, 2011, the online version of the IBM BPM Industry Packs V7.5 information center will be available at

http://www.ibm.com/software/integration/business-process-manager-industry-packs/library/

User documentation includes:

  • Installation guides
    • IBM Business Process Manager Banking Pack Installation Guide
    • IBM Business Process Manager Healthcare Pack Installation Guide
    • IBM Business Process Manager Telecom Pack Installation Guide
  • Developer guides
    • IBM Business Process Manager Banking Pack Developers Guide
    • IBM Business Process Manager Healthcare Pack Developers Guide
    • IBM Business Process Manager Telecom Pack Developers Guide
  • How-to guides
    • IBM Business Process Manager Banking Pack How-To Guide
    • IBM Business Process Manager Healthcare Pack How-To Guide
    • IBM Business Process Manager Telecom Pack How-To Guide

The applicable Quick Start Guide ships with the corresponding IBM BPM Industry Packs:

  • IBM Business Process Manager Banking Pack Quick Start Guide
  • IBM Business Process Manager HealthcarePack Quick Start Guide
  • IBM Business Process Manager Telecom Pack Quick Start Guide

Documentation is available in international English. Portions of IBM BPM Industry Packs documentation are translated into the following languages:

  • Brazilian Portuguese
  • Czech
  • French
  • German
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Polish
  • Russian
  • Simplified Chinese
  • Spanish
  • Traditional Chinese

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Hardware requirements

Any hardware that is explicitly compatible and fully capable of running Windows® x86-compatible operating systems, all the corresponding supporting software, and any unmodified associated applications is usable.

If hardware is not IBM, the responsibility to provide a statement of full compatibility between machines lies with the original equipment provider.

Software requirements
Operating system          Client/Server platform
 
Windows Server 2003       Server platform
Windows Server 2008       Server platform
Windows Server 2008 R2(1) Server platform
Windows XP                Client platform
Windows XP w/FDCC         Client platform
Windows Vista             Client platform
Windows Vista w/FDCC      Client platform
Windows 7 x86-32          Client platform
Windows 7 x86-64          Client platform

(1) Windows Server 2008 R2 has only 64-bit editions

Note: The assets packaged in the IBM BPM Industry Packs are design and development time assets that require a supported Windows operating system. The solutions developed using the IBM BPM Industry Packs can be deployed on any operating systems supported by IBM BPM.

Web browser

  • Internet Explorer 7 and Internet Explorer 8
  • Mozilla 3.5, 3.6

Bundled software: WebSphere Application Server Community Edition V2.1.1.2

Optional software requirements

  • Development environment
    • IBM BPM V7.5 (Advanced/Standard/Express)
    • IBM Integration Designer V7.5
    • IBM Process Designer V7.5
    • IBM Rational® Software Architect Standard Edition V7.5.4 or IBM Rational Software Architect for WebSphere V7.5.4
    • WebSphere Business Compass V7.0.0.3 or later
    • Tivoli Netcool/Impact 5.1.1
    • IBM InfoSphere™ Data Architect V7.5.2 or later
    • WebSphere ILOG® Business Rule Management Systems V7.1
    • IBM Lotus® Forms Designer V4.0
    • Lotus Forms Viewer V4.0
    • Adobe® Scalable Vector Graphics (SVG) viewer version 3.0
    • Adobe Flash Player version 10.0.12.36
  • Runtime environment
    • IBM BPM V7.5 (Advanced/Standard/Express)
    • IBM Business Monitor V7.5
    • WebSphere Business Compass V7.0.0.3 or later
    • Tivoli Netcool/Impact 5.1.1
    • Lotus Forms Viewer V4.0
    • Adobe Scalable Vector Graphics (SVG) viewer version 3.0
    • Adobe Flash Player version 10.0.12.36

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Companion products

IBM BPM is a single BPM platform that combines human-centric and integration-centric capabilities into a unified product. Different editions of that product are available for different users, and satisfy different needs in the enterprise. They can also be combined together collaborative authoring and network-deployed runtime environments.

IBM BPM Standard Edition provides a human-centric process authoring environment for customers of any size. Components available for business process management in the Standard Edition include:

  • Process Center
  • Process Server
  • Process Portal, an out-of-the-box portal for end-users
  • Process Designer authoring environment

IBM BPM Advanced Edition provides a unified runtime environment into which process-centric and integration-centric solutions can be deployed. The Advanced Edition provides both process authoring and integration service authoring environments, and it supports collaborative authoring and team development for these environments in a unified repository. Components in the Advanced Edition include those listed above for Standard Edition, plus the following.

  • Integration Designer and Process Designer authoring environments
  • Full Process Server runtime for business process and SOA solutions
  • Unified views and management of tasks across the authoring and runtime environments

IBM BPM Express Edition helps users get started with business process management in a pre-configured, human-centric process authoring and runtime environment. This edition provides a real production environment for human-centric processes at a limited capacity.

IBM Business Monitor provides business users and managers with a real-time, end-to-end view of business processes and operations by using comprehensive business activity monitoring software. This can improve business results by providing the ability to be able to predict anomalous business situations and react preemptively rather than reactively.

IBM Integration Designer simplifies integration and accelerates the adoption of SOA by rendering current IT assets as service components for reuse and efficiency.

WebSphere Business Compass helps subject matter experts fully collaborate on their business processes and monitor solutions through a web-based browser.

WebSphere Business Compass Advanced Edition provides a package consisting of 10 copies of WebSphere Business Modeler Advanced and one copy of WebSphere Business Compass.

Announcements for these and other products are available via the Offering Information website

http://www.ibm.com/common/ssi
Limitations

The IBM BPM Industry Packs require the appropriate IBM software for usage. Following are the platforms and tools corresponding to the assets in IBM BPM Industry Packs:

  • Process models: Process Designer and IBM BPM (Advanced/Standard/Express)
  • Solution scenarios: IBM BPM (Advanced/Standard/Express), Business Monitor and WebSphere Business Compass
  • Service models: Process Designer, Integration Designer, and IBM BPM (Advanced/Standard/Express)
  • Common Components: IBM BPM Advanced
  • Business object models: IBM Rational Software Architect
  • Capability models: WebSphere Business Compass

The assets in IBM BPM Industry Packs cannot be deployed with any other tools or platforms except those listed above. Support and warranty of the IBM BPM Industry Packs are valid only in the context of the above software prerequisites.

The specific terms of use are detailed in the program license information that is available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf

Planning information

Packaging

A IBM BPM Industry Packs V7.5 media pack is available for each of the following:

  • IBM BPM Banking Pack
  • IBM BPM Healthcare Pack
  • IBM BPM Telecom Pack

Industry pack documentation is included on the product DVDs of each industry pack.

Documentation from industry standards groups (for example, HL7, ASC X12, ISO, SWIFT, NACHA, and NGOSS is not provided by IBM. You may find documentation associated with these standards beneficial when creating end-to-end business applications. For this documentation, contact the associated industry standards body.

Security, auditability, and control

IBM BPM Industry Packs V7.5 uses the security and auditability features of the host hardware or software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

 
Product group:  Business Process Manager
 
Product Identifier Description              (PID)
 
IBM Business Process Manager Industry Packs    5724-Y83
 
Product Category: IBM Business Process Manager Industry Packs
Charge metric
                             Part number or
Program name                 PID number       Charge metric
IBM Business Process         5724-Y83         Establishment
Manager Industry Packs V7.5
 
IBM Business Process         5724-Y83         Application Instance
Manager Industry Packs V7.5
 

Establishment

Establishment is a unit of measure by which the program can be licensed. An Establishment is a single physical site, including the surrounding campus and satellite offices located within 50 kilometers, of Licensee's site address. Licensee must obtain an entitlement for each Establishment at or for which the program will be used. Licensee is permitted to deploy an unlimited number of copies of the program within the Establishment. An entitlement for an Establishment is unique to that Establishment and may not be shared, nor may it be reassigned other than for the permanent closing of the Establishment.

Application Instance

Application Instance is a unit of measure by which the program can be licensed. An entitlement is required for each instance of an application developed with, connected to, or managed by the program or which includes a portion of the program. An application in a test, development, staging, or production environment is each considered to be a separate instance of the application and each must have an entitlement. As well, multiple application instances in a single environment are each considered to be separate instances of the application and each must have an entitlement.

IBM Business Process Manager Industry Packs:

                                             Part
Program name/Description                     number
 
  IBM Business Process Manager Banking Pack
   Per Application Instance
   License and 12 Mo Software S&S            D0BCRLL
 
  IBM Business Process Manager Banking Pack
   Per Application Instance
   Software S&S annual renewal               E07WPLL
 
  IBM Business Process Manager Banking Pack
   Per Application Instance-
   Software S&S reinstatement                D0BCSLL
 
  IBM Business Process Manager Banking Pack
   Per Establishment - License
   and 12 Mo Software S&S                    D0BCKLL
 
  IBM Business Process Manager Banking Pack
   Per Establishment - Software
   S&S annual renewal                        E07WLLL
 
  IBM Business Process Manager Banking Pack
   Per Establishment - Software
   S&S reinstatement                         D0BCLLL
 
  IBM Business Process Manager Healthcare Pack
   Per Application Instance
   License and 12 Mo Software S&S            D0B95LL
 
  IBM Business Process Manager Healthcare Pack
   Per Application Instance
   Software S&S annual renewal               E07V5LL
 
  IBM Business Process Manager Healthcare Pack
   Per Application Instance-
   Software S&S reinstatement                D0B96LL
 
  IBM Business Process Manager Healthcare Pack
   Per Establishment - License
   and 12 Mo Software S&S                    D0B9VLL
 
  IBM Business Process Manager Healthcare Pack
   Per Establishment - Software
   S&S annual renewal                        E07VELL
 
  IBM Business Process Manager Healthcare Pack
   Per Establishment - Software
   S&S reinstatement                         D0B9WLL
 
  IBM Business Process Manager Telecom Pack
   Per Application Instance
   License and 12 Mo Software S&S            D0BBULL
 
  IBM Business Process Manager Telecom Pack
   Per Application Instance
   Software S&S annual renewal               E07W8LL
 
  IBM Business Process Manager Telecom Pack
   Per Application Instance-
   Software S&S reinstatement                D0BBVLL
 
  IBM Business Process Manager Telecom Pack
   Per Establishment - License
   and 12 Mo Software S&S                    D0BC2LL
 
  IBM Business Process Manager Telecom Pack
   Per Establishment - Software
   S&S annual renewal                        E07WCLL
 
  IBM Business Process Manager Telecom Pack
   Per Establishment - Software
   S&S reinstatement                         D0BC3LL

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for an industry pack that was acquired as a component of a prior release of WebSphere Business Services Fabric that contained the industry packs, are entitled to receive the corresponding media pack.

 
 
Media packs                                   Entitled to
description                                   Part number
 IBM Business Process Manager Banking Pack     BA114ML
 
 IBM Business Process Manager Healthcare Pack  BA113ML
 
 IBM Business Process Manager Telecom Pack     BA115ML
 

Passport Advantage customer: Licensing entitlement details

Customers who acquired one or more of the BPM Industry Packs when the packs were offered as part of earlier releases of WebSphere Business Services Fabric are now entitled to a no-charge license for the equivalent Passport Advantage industry pack Per Establishement license now available in BPM Industry Packs V7.5.

 
 
Passport Advantage License Previous Releases    Entitled to V7.5
Description/Licensing Part number               License Part Number
 IBM Business Process Manager Banking Pack        D0BCKLL
  Per Establishement PPA license (D613HLL)
 
 IBM Business Process Manager Healthcare Pack     D0B9VLL
  Per Establishement PPA license (D59S8LL)
 
 IBM Business Process Manager Telecom Pack        D0BC2LL
  Per Establishement PPA license (D613JLL)
 

There is no entitlement to the Per Application Instance licenses for BPM Industry Packs V7.5 since that license charge metric did not exist in previous releases.

Cross-platform product for use on System z® Integrated Facility for Linux® (IFL) engines

Order the part numbers that follow when the product is intended to run on the Linux operating system on System z Integrated Facility for Linux (IFL) engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

BPM Industry Packs for Linux on System z

 
Program name/Description                        number
 
  IBM Business Process Manager Banking Pack     D0BCTLL
   Per Application Instance for Linux on Sys z
   License and 12 Mo Software S&S
 
  IBM Business Process Manager Banking Pack     E07WQLL
   Per Application Instance for Linux on Sys z
   Software S&S annual renewal
 
  IBM Business Process Manager Banking Pack     D0BCULL
   Per Application Instance for Linux on Sys z
   Software S&S reinstatement
 
  IBM Business Process Manager Banking Pack     D0BCMLL
   Per Establishment for Linux on Sys z
   License and 12 Mo Software S&S
 
  IBM Business Process Manager Banking Pack     E07WMLL
   Per Establishment for Linux on Sys z
   Software S&S annual renewal
 
  IBM Business Process Manager Banking Pack     D0BCNLL
   Per Establishment for Linux on Sys z
   Software S&S reinstatement
 
  IBM Business Process Manager Healthcare Pack  D0B9ALL
   Per Application Instance for Linux on Sys z
   License and 12 Mo Software S&S
 
  IBM Business Process Manager Healthcare Pack  E07V7LL
   Per Application Instance for Linux on Sys z
   Software S&S annual renewal
 
  IBM Business Process Manager Healthcare Pack  D0B9BLL
   Per Application Instance for Linux on Sys z
   Software S&S reinstatement
 
  IBM Business Process Manager Healthcare Pack  D0B9XLL
   Per Establishment for Linux on Sys z
   License and 12 Mo Software S&S
 
  IBM Business Process Manager Healthcare Pack  E07VFLL
   Per Establishment for Linux on Sys z
   Software S&S annual renewal
 
  IBM Business Process Manager Healthcare Pack  D0B9YLL
   Per Establishment for Linux on Sys z
   Software S&S reinstatement
 
  IBM Business Process Manager Telecom Pack     D0BBWLL
   Per Application Instance for Linux on Sys z
   License and 12 Mo Software S&S
 
  IBM Business Process Manager Telecom Pack     E07W9LL
   Per Application Instance for Linux on Sys z
   Software S&S annual renewal
 
  IBM Business Process Manager Telecom Pack     D0BBXLL
   Per Application Instance for Linux on Sys z
   Software S&S reinstatement
 
  IBM Business Process Manager Telecom Pack     D0BC4LL
   Per Establishment for Linux on Sys z
   License and 12 Mo Software S&S
 
  IBM Business Process Manager Telecom Pack     E07WDLL
   Per Establishment for Linux on Sys z
   Software S&S annual renewal
 
  IBM Business Process Manager Telecom Pack     D0BC5LL
   Per Establishment for Linux on Sys z
   Software S&S reinstatement
 

Cross-platform product for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating and/or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

BPM Industry Packs for System z

                                                Part
Program name/Description                        number
 
  IBM Business Process Manager Banking Pack     D0BCVLL
   Per Application Instance for System z
   License and 12 Mo Software S&S
 
  IBM Business Process Manager Banking Pack     E07WRLL
   Per Application Instance for System z
   Software S&S annual renewal
 
  IBM Business Process Manager Banking Pack     D0BCWLL
   Per Application Instance for System z
   Software S&S reinstatement
 
  IBM Business Process Manager Banking Pack     D0BCPLL
   Per Establishment for System z
   License and 12 Mo Software S&S
 
  IBM Business Process Manager Banking Pack     E07WNLL
   Per Establishment for System z
   Software S&S annual renewal
 
  IBM Business Process Manager Banking Pack     D0BCQLL
   Per Establishment for System z
   Software S&S reinstatement
 
  IBM Business Process Manager Healthcare Pack  D0B9ILL
   Per Application Instance for System z
   License and 12 Mo Software S&S
 
  IBM Business Process Manager Healthcare Pack  E07V9LL
   Per Application Instance for System z
   Software S&S annual renewal
 
  IBM Business Process Manager Healthcare Pack  D0B9JLL
   Per Application Instance for System z
   Software S&S reinstatement
 
  IBM Business Process Manager Healthcare Pack  D0B9ZLL
   Per Establishment for System z
   License and 12 Mo Software S&S
 
  IBM Business Process Manager Healthcare Pack  E07VGLL
   Per Establishment for System z
   Software S&S annual renewal
 
  IBM Business Process Manager Healthcare Pack  D0BA0LL
   Per Establishment for System z
   Software S&S reinstatement
 
  IBM Business Process Manager Telecom Pack     D0BC0LL
   Per Application Instance for System z
   License and 12 Mo Software S&S
 
  IBM Business Process Manager Telecom Pack     E07WBLL
   Per Application Instance for System z
   Software S&S annual renewal
 
  IBM Business Process Manager Telecom Pack     D0BC1LL
   Per Application Instance for System z
   Software S&S reinstatement
 
  IBM Business Process Manager Telecom Pack     D0BC6LL
   Per Establishment for System z
   License and 12 Mo Software S&S
 
  IBM Business Process Manager Telecom Pack     E07WELL
   Per Establishment for System z
   Software S&S annual renewal
 
  IBM Business Process Manager Telecom Pack     D0BC7LL
   Per Establishment for System z
   Software S&S reinstatement
 


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Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This program is licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired.

The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

The software licenses for the IBM BPM Industry Packs includes Software Subscription and Support.

IBM BPM Industry Packs V7.5 consists of:

  • IBM BPM Banking Pack
  • IBM BPM Healthcare Pack
  • IBM BPM Telecom Pack

Each of the packs in IBM BPM Industry Packs V7.5 requires the appropriate IBM software for usage. Following are the platforms and tools corresponding to the assets in IBM BPM Industry Packs:

  • Process Models: IBM BPM Standard and Advanced
  • Service Models: IBM BPM Standard and Advanced; additionally, Licensee may use IBM WebSphere Service Registry & Repository only as a repository for service models.
  • Common Components: IBM BPM Standard and Advanced
  • Business Object Models: IBM Rational Software Architect
  • Solution Scenarios: IBM BPM Standard and Advanced; Business Monitor
  • Capability Models: WebSphere Business Compass

The assets in IBM BPM Industry Packs cannot be deployed on any other tools or platforms except those listed above. Support and warranty of the IBM BPM Industry Packs are valid only in the context of the above software prerequisites.

License Information form number

IBM Business Process Manager Industry Packs V7.5 (5724-Y83) contains three industry-specific packs, each with it's own License Information number.

                                   Program    License
Description                        Number     Number
--------------------------         --------   --------------
IBM Business Process Manager       5724-Y83   L-RKRY-8EBFW4
Banking Pack
 
IBM Business Process Manager       5724-Y83   L-RKRY-8EBFT3
Healthcare Pack
 
IBM Business Process Manager       5724-Y83   L-RKRY-8EBFXJ
Telecom Pack
 

The program license information is available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Other terms
Volume orders (IVO)

No

IBM International Passport Advantage Agreement
Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Usage restriction

Yes

There are two licensing metrics for each of the three industry packs in BPM Industry Packs V7.5: per establishment, and per application instance.

  • Per establishment

    Licensee must obtain a Per Establishment PoE to deploy an unlimited number of copies of the program only on servers that are located at a single site and at locations within 50 kilometers (31 miles) of that site.

    For each authorization, you are permitted to deploy an unlimited number of copies of the licensed business models only on machines owned or leased by you that are located at a single physical site, including the surrounding campus and satellite offices.

  • Per application instance

    For each authorization, you are permitted to deploy and run one copy of the licensed product on one server. If you have more than one BPM Industry Packs installed on a server (for example, system test, backup, and production) an application instance of the licensed product is required for each BPM Industry Packs installation.

Software Subscription and Support (Software Maintenance) applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
IBM Operational Support Services - SoftwareXcel

No

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



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Top rule
IBM Electronic Services
Bottom rule

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

http://www.ibm.com/support/electronic


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Top rule
Prices
Bottom rule

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at

http://www.ibm.com/software/passportadvantage

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit

http://www.ibm.com/financing


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Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

InfoSphere and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, WebSphere, Tivoli, Passport Advantage, Express, z/OS, Rational, ILOG, Lotus, System z and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Windows is a registered trademark of Microsoft Corporation in the United States, other countries, or both.

Adobe is a registered trademark of Adobe Systems Incorporated in the United States, and/or other countries.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use