Feedback

IBM System x3690 X5: Workload Optimized Solution for SAP In-Memory Appliance, SAP HANA SMP-capable rack server supports new 10-core Intel Xeon processors for higher performance

IBM United States Hardware Announcement 111-107
June 7, 2011


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Product positioning Product positioning Order
now Order now
Product number Product number


Top rule
At a glance
Bottom rule

IBM System c SMP-capable Rack Servers

New IBM® System x3690 X5 server incorporates high-performance 10-core Xeon® processors and:

  • 32 DIMM slots per chassis with memory expansion board, with 16 GB DIMMs included
  • Support for low-voltage DIMMs and new power states to optimize power usage
  • Emulex 10 Gb Ethernet Integrated Virtual Fabric Adapter
  • Five PCIe Gen 2 I/O adapter slots (1-three-quarter length/full height, 1-half-length/full height, 3-half-length/low profile) Gen 2 slots
  • Serial Attached SCSI (SAS) controller
  • Integrated Broadcom 5709 Dual-port 10/100/1000 Megabit Ethernet
  • Up to sixteen 2.5-inch hot-swap bays for flexible installation of HDDs, or twenty-four 1.8-inch SAS SSDs, supporting up to 16 TB1 internal data storage
  • eXFlash for high-performance solid state drive storage
  • Standard Integrated Management Module
  • Four 675-watt, voltage sensing, rear access, hot-swap power supplies
  • Enhanced SATA CD-RW/DVD-ROM Combo drive
  • Eight USB ports (two can be used for USB keyboard and mouse), SVGA video port, one serial port, and two 1 Gb Ethernet ports per chassis
  • Three-year limited warranty3


Back to topBack to top
 
Top rule
Overview
Bottom rule

This model of the x3690 X5 server is powered with 10-core Intel™ Xeon processors and eXFlash storage for a powerful 2-socket, scalable system.

The IBM System x3690 X5: Workload Optimized solution for SAP In-Memory Appliance, SAP HANA model is a preloaded and optimized appliance based on the 2-socket x3690 X5 server platform. This model includes two processors, 128 GB of memory, and a combination of solid state and spinning disk. It is designed for use in small SAP HANA configurations and can be upgraded to 256 GB to support growing needs of clients. This model also includes the following software: Novell SLES for SAP Applications operating system with three-year priority support and the IBM General Parallel File System™ (GPFS™) with three-year support. Note, SAP HANA software is included, but sold separately by SAP.

The x3690 X5 server is the latest generation of the Enterprise X-Architecture®, delivering innovation with enhanced reliability and availability features to enable optimal performance for SAP application environments.

Potential benefits include:

  • Increased performance, reliability, and availability
  • Highly scalable memory
  • Integrated solid state disk
  • Two processors and 32 DIMM slots in the base system for enterprise applications, and mission-critical workloads such as SAP HANA
  • Advanced networking capabilities with two Broadcom 5709 1 Gb Ethernet adapters standard in all models, and Emulex 10 Gb dual-port Virtual Fabric Adapter
  • Low-power cost-effective memory with Advanced Buffer eXecution chip
  • Integrated Management Module (IMM) for enhanced systems management capabilities
  • Power management savings
  • Ten-core processing performance
  • Memory ProteXion with Chipkill™, memory mirroring, memory sparing, Intel SMI lane failover, SMI packet retry, and SMI clock failover
  • Thirty-two DIMM slots per chassis with memory expansion board
  • Support for low-voltage DIMMs and new power states to optimize power usage
  • Serial Attach SCSI (SAS) plus RAID 0, 1, 5, and 10 to maximize throughput and ease installation; RAID 6 optional
  • Up to sixteen 2.5-inch SAS HDDs or twenty-four 1.8-inch SAS SSDs, or a combination of both; up to 16 TB1 of maximum internal storage standard with one HDD backplane that can hold four 2.5-inch drives; second and third backplane optional for additional HDD or SSD
  • High-performance integrated dual 1 Gb Ethernet built-in, high-speed networking with support for latest technologies
  • Integrated Emulex 10 Gb Dual-port Ethernet Adapter
  • 2U rack-optimized, tool-free chassis that strikes the balance between rack density and ease of maintenance
  • Rear access, hot-swap power supplies for easy maintenance

Fifth-generation X5 technology features

  • New leadership processor and memory scaling technology
  • New eXFlash high-IOPS solid-state storage technology
  • Advanced fifth-generation Chipkill ECC memory controller to help correct single-bit, 2-bit, 3-bit, and 4-bit memory errors
  • Memory ProteXion and memory mirroring support
  • High-performance PCIe Gen 2 (5 GHz) I/O slots
  • Hot-swap drive bays and redundant fans to replace select components without powering down the server
  • Four hot-swap, rear access, redundant power supply with 220 V ac input
  • Predictive Failure Analysis® (PFA) on processors, memory, fans, power supply, and HDD options to help warn of problems before they occur
  • Innovative light path diagnostics and top access design; easy to service and configure

Warranty: Three years, customer replaceable unit (CRU) and on-site2 service, limited warranty3; optional warranty service upgrades available.

1 When referring to hard drive or tape backup capacity, GB stands for one billion bytes, and TB stands for terabyte, or 1,000 billion bytes. Total user capacity may vary depending on operating environments.

2 IBM sends a technician after attempting to diagnose and resolve the problem remotely.

3 For information on the IBM Statement of Limited Warranty, visit

http://www.ibm.com/servers/support/machine_warranties/
Alternatively, this information is also available by contacting your IBM representative or reseller. Copies are available upon request. For the latest information on safe and effective computing, visit
http://www.ibm.com/pc/safecomputing/

Feature exchange

None



Back to topBack to top
 
Top rule
Key prerequisites
Bottom rule

Refer to the Hardware requirements section for details.



Back to topBack to top
 
Top rule
Planned availability date
Bottom rule

  • June 17, 2011: x3690 X5: Workload Optimized Solution for SAP In-Memory Appliance, SAP HANA models - (7147-H1U, H1L, H1x, and H7U)


Back to topBack to top
 
Top rule
Description
Bottom rule

Related options

  • Intel Xeon Processor E7-2870 10C 2.40GHz 30MB Cache 130w (88Y5663)

This processor supports internal processing speeds of 2.40 GHz and external processing operations to memory at 1066 MHz. This new SMP-capable server model contains integrated, full-speed, 30 MB level 2 cache and 10-core Intel Xeon-based processors. This 2.40 GHz processor for x3690 X5 supports the MAX5. Note: MAX5 is not currently supported for SAP HANA configurations.

Memory options

  • 16GB (1x16GB, 4Rx4, 1.35V) PC3L-8500 CL7 ECC DDR3 1066MHz LP RDIMM (49Y1400)

These high-speed, DDR3 registered DIMMs are synchronized to the processor. Once addressed, data can be transferred on both edges of the clock signal.

Memory Expansion Card (60Y0323) provides the option to upgrade your machine with up to 16 memory expansion DIMMs. System memory can be expanded to 1 TB by adding 32 GB PC3-10600 CL4 ECC DDR3 SDRAM RDIMM in each of the 32 DIMM sockets. The MAX5 option provides an additional 32 DIMM slots.

Memory ProteXion

  • Utilizes unused bits in each memory DIMM (hot-spare bits)
  • Doubles the amount of Chipkill memory sustainable per server
  • Is included at no additional cost, requires no additional hardware, and works independently of the operating system
  • Is similar to the "hot-spare" of a DASD array

Memory mirroring:

  • Propels Intel-based servers toward continuous operations
  • Dramatically helps to increase uptime and allow scheduled maintenance
  • Helps provide capability and reliability approaching a mainframe
  • Is operating system independent; does not require drivers or operating system support

Chipkill memory:

  • Offers integrated XA-64e chipsets for using off-the-shelf DIMMs
  • Provides better memory reliability to support in-memory databases
  • Increases availability by detecting and helping to correct single-bit, two-bit, three-bit, and four-bit memory errors

IBM Systems Director CD with 20 agent license proofs of entitlement includes support for the IBM System x3690 X5 server.

IBM System x3690 X5 server description

High-performance server subsystems

x3690 X5 servers are high-throughput, scalable, SMP-capable, with 10-core Intel Xeon-based processors. They deliver excellent scalability for adding memory, adapter cards, storage and up to two processors.

Models are powered with 10-core Intel Xeon processors that use 64-byte cache lines. EMT64T architecture supports 64-bit extensions. Two connectors for Intel Xeon MP processors are standard on the system board. High-speed PC3-10600 ECC SDRAM provides excellent processor-to-memory subsystem performance.

The x3690 X5 system architecture is fine tuned and engineered to optimize the powerful Intel Xeon processors. This architecture consists of the following components:

  • 10-core Intel Xeon processors
  • System memory cards with Intel Scalable Memory Buffers
  • Intel host-bridge I/O controllers

Each processor supports four independent buses to the memory, for a total of 16 GB/s of potential memory bandwidth per CPU.

High-availability and serviceability features

Many enterprise on-demand environments run around the clock to supply information around the globe. These environments require ruggedly dependable servers designed with features that can tolerate a component failure without total shutdown. x3690 X5 servers pack numerous fault-tolerant and high-availability features into a high-density, rack-optimized package that helps significantly reduce the space needed to support massive network computing operations.

Features include:

  • Five PCIe Gen 2 I/O adapter slots
  • Up to 16 Serial Attach SCSI (SAS) HDD bays or 24 eXFlash SSD bays
  • MAX5 memory expansion option with 32 additional DIMM slots Note.SAP does not currently support MAX5 in SAP In-Memory Appliance (SAP HANA) configurations.
  • ECC DIMMs combined with an integrated advanced ECC memory controller with fifth-generation Chipkill support to correct many single-bit, 2-bit, 3-bit, and 4-bit memory errors to minimize disruption of service to LAN clients
  • Memory ProteXion and memory mirroring
  • Memory hardware scrubbing to correct many soft memory errors automatically without software intervention down time
  • PFA on disk drive options, memory, processors, power supply, and fans, in conjunction with IBM Systems Director, to help alert the system administrator of an imminent component failure
  • Up to four 675-watt power supplies that support typical configuration redundancy or full configurations requiring redundancy when operating with 240 V ac
  • Hot-swap, multispeed fans to provide cooling redundancy and enable individual fan replacement without powering down the server, plus one fan in each of the hot-swap power supplies
  • Standard IMM enabling diagnostic, reset, POST, and auto-recovery functions from remote locations and monitoring of temperature, voltage, and fan speed; alerts generated when thresholds are exceeded without utilizing an I/O slot
  • Information LED panel, diagnostics LED panel, and component LEDs for visual indications of system well-being without removing the cover, to help reduce downtime and service costs
  • Easy top access to system board, adapter cards, and memory
  • CPU failure recovery in SMP configurations, allowing a failed processor to be forced offline, the server rebooted, an alert generated, and operation continued with the working processor

The servers include:

  • Up to 2-socket for SMP powerful 10-core Intel Xeon processors
  • Up to 32 GB high-speed PC3-10600 DDR3 ECC memory standard, supporting up to 1 TB of system memory per chassis (up to 2 TB with MAX5) Note: The standard configuration for SAP HANA includes 16 GB DIMMs. Also, MAX5 is not currently supported for SAP HANA configurations. SAP HANA applications systems come standard with 8 x 16 GB DIMMs.
  • Up to four worldwide, voltage-sensing 675-watt, hot-swap power supplies with auto-restart, standard
  • Up to 16 hot-swap HDD bays, supporting up to 16 TB of internal data storage (using 1 TB SAS hot-swap drives)
  • Up to 24 hot-swap eXFlash SSD bays, supporting up to 4.8 TB of internal data storage (using 200 GB drives)
  • Eight terabytes of external data storage supporting optional storage units, ServeRAID™ SCSI controllers, and Fibre Channel controllers and storage units

Configurations

XpandOnDemand scalability

  • Modular building-block scalability delivers the flexibility to scale to meet your business needs, allowing you to configure your system to optimize your system for your application needs.
Systems management

x3690 X5 servers feature IBM Systems Director, a powerful, highly integrated, systems-management software solution built on industry standards and designed for ease of use.

With IBM Systems Director, a network administrator can perform the following tasks:

  • View the hardware configuration of remote systems in detail
  • Monitor the usage and performance of critical components such as microprocessors, disks, and memory
  • Centrally manage individual or large groups of IBM and non-IBM, Intel-based servers, desktop computers, workstations, and mobile computers on a variety of platforms

IBM Systems Director provides a comprehensive entry-level workgroup hardware manager. It has the following key features:

  • Advanced self-management capabilities for maximum system availability.
  • Support for multiple operating systems, including certain versions of Microsoft™ Windows™ 2008 Server, Windows XP Professional, Red Hat Linux™, SUSE Linux, and Novell NetWare. For a complete list of operating systems that support IBM Systems Director, visit
    http://publib.boulder.ibm.com/infocenter/eserver/v1r2/index.jsp?topic=/diricinfo_5.20/fqm0_r_supported_operating_systems.html

    The list is updated periodically.

  • Support for IBM and non-IBM servers, desktop computers, workstations, and mobile computers. (Not all IBM Systems Director features are supported on non-IBM servers.)
  • Support for systems-management industry standards.
  • Integration into leading workgroup and enterprise systems-management environments.
  • Ease of use, training, and setup.

IBM Systems Director also provides an extensible platform that supports advanced servers that are designed to help reduce the total cost of managing and supporting networked systems. By deploying IBM Systems Director, you may achieve reductions in ownership costs through the following potential benefits:

  • Reduced down time
  • Increased productivity of IT personnel and users
  • Reduced service and support costs

For more information about IBM Systems Director, refer to the CD that comes with the server or the IBM Systems Director documentation on the CD, or visit

http://www.ibm.com/systems/management/director/resources/

IBM Systems Director includes IBM Systems Director Extensions, a portfolio of server tools that integrates into the IBM Systems Director interface and works with the Integrated Management Module, or other systems-management monitoring functions contained in IBM System x® servers. Typical functions and monitoring capabilities can include:

  • PFA-enabled critical hardware components
  • Temperature
  • Voltage
  • Fan speed
  • Light path diagnostics

The IT administrator gains comprehensive, virtual on-site control of IBM System x3690 X5 servers through the ability to remotely:

  • Access the server, in many cases regardless of its status
  • Inventory and display detailed system and component information
  • View server bootup during POST
  • Browse and delete logs of events and errors
  • Reset or power cycle the server
  • Run diagnostics, SCSI, and RAID setup during POST
  • Monitor thresholds on server health including:
    • Operating system load
    • POST time-out
    • Voltage
    • Temperature
  • Set proactive alerts for critical server events including PFA on:
    • Processors
    • Memory
    • Fans
    • Power supplies
    • HDDs
  • Define automated actions such as:
    • Send an email or page to an administrator
    • Execute a command or program
    • Deliver an error message to the IBM Director console
  • Flash BIOS
  • Monitor and graph the utilization of server resources such as:
    • Memory
    • Processor
    • HDDs
  • Identify potential performance bottlenecks and react to prevent down time
Active Energy Manager tools and programs

The IBM Active Energy Manager tool is available on the System x3690 X5 server. IBM Systems Director Active Energy Manager™ V3.1 is the next-generation product of IBM PowerExecutive™, which was previously available from IBM for x86 systems only. IBM Systems Director Active Energy Manager now supports multiple IBM platforms and provides new capabilities that build upon the functions previously available with IBM PowerExecutive V2.1. Enhancements to existing function include:

  • Cross-system monitoring and management support
  • Dynamic polling rate
  • Discovery and monitoring of intelligent PDUs

The Active Energy Manager V3.1 offering has both no-charge (free) monitoring functions and optional chargeable (fee-based) management functions.

No-charge monitor functions

  • Power Trending
  • Thermal Trending
  • iPDU Support

Priced Management functions

  • Power Capping
  • Power Savings Mode

For more information, refer to

http://www-03.ibm.com/systems/management/director/extensions/actengmrg.html
World-class support tools and programs

x3690 X5 servers include tools and programs designed to make ownership a positive experience. From the start, IBM programs help you purchase servers, get them running, and keep them running. IBM can help your company maintain ownership of technology leadership network servers.

The IBM ToolsCenter is a collection of server management tools to help manage your IBM System x and BladeServer environment. ToolsCenter makes managing your server environment less complicated, more productive and cost-effective. Visit

http://www-947.ibm.com/support/entry/portal/docdisplay?brand=5000008&lndocid=TOOL-CENTER
  • IBM customer replaceable unit (CRU) and on-site, three-year limited warranty with next-business-day service (same-business-day service optionally available) protects your investment if a problem occurs. This service also includes replacement of parts identified through PFA.
  • The ServerProven®4 program lets you confidently configure your server with various devices and operating systems. This web-based program provides compatibility information from actual testing of the x3690 X5 server with various adapters and devices.
  • The ServerGuide5 CD library includes online publications and utilities and drivers that help you load popular network operating systems.
  • Electronic support on the web offers additional support in an easy-to-use format.

4 IBM makes no warranties, expressed or implied, regarding non-IBM products and services that are ServerProven, including but not implied warranties and of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties.

5 The Microsoft Windows Preinstallation Environment software, included as part of ServerGuide™ software, may be used for boot diagnostic, setup, restoration, installation, configuration, test, or disaster recovery purposes only. Note: To download the ServerGuide, visit

http://www-03.ibm.com/systems/management/serverguide/sub.html

IBM System x3690 X5 model configuration

 
  System SEO  Processor     L3    Memory   HDD   HDD       Power
  Number                   Cache          Iface            Supply 
 
IBM System x3690 X5:  Workload Optimized Solution for SAP In-Memory
                      Appliance, SAP HANA
 
 7147-H1x   2 x 2.40 GHz   30 MB   8x16 GB  SAS  8 x 50GB    four
             Xeon E7-2870 6.40 GTS 10-core 130W  1.8" MLC SSD +
                                                 8 x 300GB 10k SAS HDD
 
 7147-H7U   2 x 2.40 GHz   30 MB   8x16 GB  SAS  8 x 50GB    four
             Xeon E7-2870 6.40 GTS 10-core 130W  1.8" MLC SSD +
                                                 8 x 300GB 10k SAS HDD
 

Note: Configured as two RAID 0 clusters of four 50 GB 1.8-inch MLC SSDs and one RAID 5 cluster of eight 300 GB 10,000 rpm SAS HDDs for SAP HANA H1 and H7 models.

IBM System x3690 X5: Workload Optimized Solution for SAP In-Memory Appliance, SAP HANA

The IBM Systems solution for SAP In-Memory Appliance, SAP HANA is a hardware and software solution which integrates the new SAP In-Memory Database with IBM eX5 servers delivered as an optimized hardware appliance. These workload-optimized appliance models help provide super-charged analytics performance for businesses that need timely answers to vital business questions, resulting in faster access to data and information with near real-time visibility into business operations and improved management decision-making capability.

The IBM System x3690 X5: Workload Optimized Solution for SAP In-Memory Appliance, SAP HANA model offers a preloaded and optimized appliance based on the 2-socket x3690 X5 server platform. These models include two processors, 128 GB of memory using the memory expansion board, and a combination of solid state and spinning disk. They are designed for use in small SAP HANA configurations and can be upgraded to 256 GB to support growing needs of the clients.

This model also includes the following software: Novell SLES for SAP Applications operating system with three-year priority support and the IBM General Parallel File System (GPFS) with three-year support.

For this model with SAP In-Memory Appliance (SAP HANA) preinstalled, the SAP software license terms apply.

SAP License Terms

This IBM computer system is preinstalled with a copy of the SAP In-Memory Appliance (SAP HANA) software which includes SYBASE REPLICATION SERVER 15, SAP HOST AGENT 7.2, APACHE TOMCAT 5.5, PERL 5.8, SAP InMemory Database which has been integrated, or preinstalled, as part of the IBM hardware system. You are not licensed to use the copy of SAP software contained in the IBM hardware system until you have purchased or licensed the use of the SAP software from SAP or its authorized distributors. Usage of the SAP software is subject to the applicable SAP end-user license agreement. Your purchase of the IBM hardware system does not include a license to use the SAP software to be preinstalled, or to any other SAP software. SAP is under no obligation to license the preinstalled SAP software to you. Contact your responsible SAP representative to obtain the appropriate license rights to use the SAP software.



Back to topBack to top
 
Top rule
Product positioning
Bottom rule

This new IBM System x3690 X5 model enhances the server line by providing new levels of performance and price/performance. The IBM System x3690 X5 server features a high-density, 2U mechanical platform that supports 10-core Intel Xeon processors, PCIe architecture, and high-speed DDR3 memory.

IBM System x3690 X5 server delivers additional processing, expandability, and high-availability features. These features make them ideal for handling complex, business-critical SAP applications that must be supported by space-saving, rack-optimized servers.

The IBM System x3690 X5 server is designed for extremely complex, compute-intense applications requiring 2-socket plus processing power and large memory support.

This makes the IBM System x3690 X5 server an excellent fit for current and future enterprise SAP applications.



Back to topBack to top
 
Top rule
Product number
Bottom rule

Description                                              SEO
                                                         number
  
Single Entity Offerings (SEOs)
   

IBM System x3690 X5: Workload Optimized Solution for     7147H1U
SAP In-Memory Appliance, SAP HANA 


 
 

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=111-107


Back to topBack to top
 
Top rule
Publications
Bottom rule

The following publications and CD-ROMs are shipped with the x3690 X5 server.

  • x3690 X5 Installation Guide contains an introduction to the computer, installation and setup, installing options, reference information, and problem determination. The installation guide has easy-to-use text and illustrations to enable you to quickly set up your x3690 X5 server.
  • IBM Systems Director systems-management software is included.

Note: Software versions, features, and functions shipped with these systems may change as new releases become available or may be discontinued at any time.

The following publications are available immediately.

To order, contact your IBM representative.

The x3690 X5 Installation Guide and the Problem Determination Guide, in US English versions, are available from

http://www-03.ibm.com/servers/eserver/serverproven/compat/us/indexsp.html

IBM Publications Center Portal

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge.



Back to topBack to top
 
Top rule
Services
Bottom rule

Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an on-demand business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

http://www.ibm.com/services/

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

http://www.ibm.com/services/continuity

For details on education offerings related to specific products, visit

http://www.ibm.com/services/learning/index.html

Select your country, and then select the product as the category.

System x and BladeCenter support services

Recommended core technical support

When you buy IBM System x technology, include the support services you need -- to help keep both your hardware and software working for you, day after day, at peak performance. It's your first step toward helping to protect your investment and sustain high levels of system availability. We offer service-level and response-time options to fit your business needs. And we'll help you get started with a core support package that includes:

  • Continuous system monitoring

    Electronic monitoring that helps speed up problem-solving with automated, early detection of potential problems and system errors.

  • Hardware maintenance

    World-class remote and on-site hardware problem determination and repair services.

  • Software technical support

    Access to help line calls for fast, accurate answers to your questions during installation and throughout ongoing operations.

For more information, visit

http://www.ibm.com/servers/eserver/xseries/services.html


Back to topBack to top
 
Top rule
Technical information
Bottom rule

Specified operating environment

Physical specifications

x3690 X5

EMEA x=G
Model H1x are for US, LA, AP, EMEA only.
Model H7U is for Canada only same configuration as H1.
 
 
                               7147H1x                7147H7U
                           
  Processor                    Xeon E7 2870 130w      Xeon E7-2870 130W
                               Ten core               Ten core
   Internal speed              2.40 GHz               2.40 GHz
   Memory bus speed            1066 MHz               1066 MHz
   Number standard             2                      2
   Maximum                     2                      2
   Interconnect speed          6.4 GT/s               6.4 GTS
  L3 cache total               30 MB                  30 MB
  Memory (PC3-10600 DDR3)      128 GB ECC             128 GB ECC
   DIMMs                       8 x 16 GB              8 x 16 GB
   DIMM sockets standard       32                     32
   DIMM sockets maximum        32                     32
   Capacity                    512 GB6                512 GB6
  Video                        SVGA                   SVGA
   Memory                      16 MB                  16 MB
  SAS controller               ServeRAID-M5015        ServeRAID-M5015
   Ports                       8                      8
   Connector internal          2                      2
   Connector external          0                      0
  HDD standard                 8-50 GB SSD            8-50 GB SSD
                               8-300 GB SAS 10K HDD   8-300 GB SAS 10K
                                                      HDD
  Bays available               24 Standard            24 Standard
   2.5-inch slim               8  Standard            8 Standard
   1.8-inch slim               8  Standard            8 Standard
   Hot-swap                    16 Standard            16 Standard
   Internal capacity           400 GB SSD plus        400 GB SSD Plus
                               2.1 TB SAS             2.1 TB SAS
  PCIE sockets                 5                      5
  Management processor IMM     Standard               Standard
   RAID 5                      Standard               Standard
   ServeRAID M5015 6Gb         Standard               Standard
  Dual Ethernet controller     Standard               Standard
   10/100/1000 Mbps
  Emulex 10Gb Dual-port        Standard               Standard
   Ethernet Adapter
  Optical disk drive           Standard               Standard
  Power supply                 675 W                  675 W
   Number standard             4                      4
   Maximum                     4                      4
   Hot-swap                    Yes                    Yes
   Redundant power             Yes                    Yes
   Auto restart                Yes                    Yes

6 Capacities are based on installation of the memory expansion card and 32 x 16 GB DIMMs installed on the planar and in the memory expansion card. For the latest information on supported SSDs/HDDs options, visit

http://www-03.ibm.com/servers/eserver/serverproven/compat/us/indexsp.html

Supported video mode capabilities for the SVGA PCI controller:

 
    Windows 2008 (32- and 64-bit) and Linux (all distributions)
 
                               Refresh
Resolution        Colors       Rate (Hz)

 640 x 480 x 8     256    60, 72, 75, 85, 90, 100, 120, 160, 200
 640 x 480 x 16    64K    60, 72, 75, 85, 90, 100, 120, 160, 200
 640 x 480 x 32    16M    60, 72, 75, 85, 90, 100, 120, 160, 200
 800 x 600 x 8     256    60, 70, 72, 75, 85, 90, 100, 120, 160, 200
 800 x 600 x 16    64K    60, 70, 72, 75, 85, 90, 100, 120, 160, 200
 800 x 600 x 32    16M    60, 70, 72, 75, 85, 90, 100, 120, 160
1024 x 768 x 8     256    60, 70, 72, 75, 85, 90, 100, 120, 140, 150,
                          160, 200
1024 x 768 x 16    64K    60, 70, 72, 75, 85, 90, 100, 120, 140, 150,
                          160, 200
1024 x 768 x 32    16M    60, 70, 72, 75, 85, 90, 100
1280 x 1024 x 8    256    60, 72, 75
1280 x 1024 x 16   64K    60, 72, 75
1280 x 1024 x 32   16M    60, 72, 75 
 
Dimensions

2U rack drawer

  • Width: 440 mm (17.32 in.)
  • Depth: 712.1 mm (28.04 in.)
  • Height: 86.4 mm (3.40 in.)
  • Minimum configuration: 35.4 kg (78 lb)
  • Maximum configuration: 49.90 kg (110 lb)
Electrical
  • 100 to 127 (nominal) V ac; 50 Hz or 60 Hz; System 20A (10A/PS)
  • 200 to 208 (nominal) V ac; 50 Hz or 60 Hz; System 10A
  • 200 to 240 (nominal) V ac; 50 Hz or 60 Hz; System 9A
    • Minimum configuration: 0.20 kVA (one power supply)
    • Minimum configuration: 0.26 kVA (two power supplies)
    • Typical configuration: 1.12 kVA (two power supplies)
    • Maximum configuration: 2.16 kVA (two power supplies)
  • Btu output:
    • Ship configuration (1PS): 648 Btu/hr (190 watts)
    • Ship configuration (2PS): 802 Btu/hr (235 watts)
    • Typical configuration: 3,753 Btu/hr (1100 watts)
    • Full configuration: 7,336 Btu/hr (2150 watts)
  • Noise level horizontal position: 6.3 bels

Note: The noise emission level stated is the declared (upper limit) sound power level, in bels, for a random sample of machines. All measurements made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Standards

x3690 X5 servers are intended for use as rack-drawer servers and are tested and designed to operate in a horizontal position.

These systems support or comply with the following standards:

  • Multiprocessor Specification (MPS) 1.4
  • Hardware-enabled to meet ISO 9241, Part 3

In addition to the above standards, they are compatible with the PCI-E specification.

Equipment approvals and safety
  • FCC - Verified to comply with Part 15 of the FCC Rules, Class A
  • Canada ICES-003, issue 4, Class A
  • IEC/UL 60950-1, 2nd Edition
  • CAN/CSA - C22.2 No. 60950-1-07 2nd Edition
  • NOM-0197

7 This server is certified by the respective UL and NOM agencies.

Operating environment
  • Temperature:
    • 10.0°C to 35.0°C (50°F to 95°F) at 0 to 914 m (0 to 3,000 ft)
    • 10.0°C to 32.0°C (50°F to 90°F) at 914 to 2,133 m (3,000 to 7,000 ft)
  • Relative humidity: 8% to 80% (noncondensing)
Hardware requirements

For attended installation of an operating system, this server requires a compatible:

  • Keyboard
  • Mouse
  • Display

Unattended or remote installation may be performed without requiring some or all of these components. Review your unattended software installation program information for specific hardware configuration requirements.

For service, the server requires a compatible:

  • Keyboard
  • Mouse
  • Display

When having the unit serviced, plan to have these components attached to your server either directly or indirectly via a console switch.

Software requirements
Programming requirements

The following network operating systems have been tested for compatibility with the x3690 X5 server.

Network operating systems

  • Microsoft
    • Windows Server 2008 R2 (64-bit)
    • Windows Server 2008 (64-bit)
  • Linux
    • Red Hat EL 5 Server for 64-bit
    • Red Hat EL 5 Server for 64-bit (with Xen)
    • Red Hat EL 6 Server for 64-bit
    • SUSE Linux ES 10 for x86-64
    • SUSE Linux ES 10 for x86-64 (with Xen)
    • SUSE Linux ES 11 for x86-64
    • SUSE Linux ES 11 for x86-64 (with Xen)
    • SUSE Linux ES for SAP Applications v2
  • VMware - vSphere Hypervisor™

Other - OS limitations

VMware statement

The MAX5 drawer is designed work seamlessly with the server and VMware and provides a high-speed low-latency path to additional memory. The connection, enabled by the IBM-exclusive eX5 technology, is fast and wide enough to ensure that operating systems and applications see just a single, large memory space, thus no software modifications are necessary to use MAX5. MAX5 is not currently supported with vSphere 4.0. We are working with VMware to build support for MAX5 in a future release of vSphere.

SAP In-Memory Appliance (SAP HANA) Statement

The x3690 X5: Workload Optimized Solution for SAP In-Memory Appliance, SAP HANA includes SUSE Linux ES for SAP Applications v2 preloaded. No other operating system is presently supported with the SAP In-Memory Appliance (SAP HANA) 1.0 application. At the present time, the MAX5 drawer is also not supported. Contact the IBM SAP International Competence Center for the latest SAP In-Memory Appliance (SAP HANA) support information.


Note: For information on additional support, certification, and versions of network operating systems, visit

http://www.ibm.com/servers/eserver/serverproven/compat/us/

IBM makes no representation or warranty regarding third-party products, including those designated as ServerProven.

For information on additional support for the SAP In-Memory Appliance (SAP HANA) 1.0 application, contact the IBM SAP International Competence Center at:

isicc@de.ibm.com

Compatibility

The IBM System x3690 X5 server contains licensed system programs that include set configuration, set features, and test programs. IBM system BIOS is loaded from a "flash" EEPROM into system memory. This BIOS provides instructions and interfaces designed to support the standard features of the IBM System x3690 X5 server and to maintain compatibility with many current software programs.

For detailed information about IBM and non-IBM devices, adapters, software, and network operating systems supported with IBM System x3690 X5 servers, visit

http://www-03.ibm.com/servers/eserver/serverproven/compat/us/indexsp.html

Contact your IBM representative, or IBM Business Partner, or refer to the IBM Sales Manual for information on the compatibility of hardware and software for IBM System x3690 X5 servers. The Sales Manual is updated periodically as new features and options are announced that support these servers.

Limitations

Memory

The x3690 X5 servers are shipped with 128 GB high-speed PC3-10600 DDR3 ECC memory standard. A maximum of 1 TB of system memory is supported by adding a 32 GB PC3-10600 CL4 ECC DDR3 SDRAM RDIMM in each of the 32 DIMM sockets when a memory expansion board is installed. All supported system memory is addressable through direct memory access (DMA). This server supports 2 GB, 4 GB, 8 GB, 16 GB, and 32 GB (when available) 1.5v or 1.35v 240-pin, PC3-10600 ECC DDR3 SDRAM RDIMMs. Supported DIMMs can coexist in the same server; however, memory DIMMs of the same capacity must be installed in matched pairs. Refer to the Planning information section or the IBM System x3690 X5 server web page for memory options.

The x3690 X5: Workload Optimized Solution for SAP In-Memory Appliance, SAP HANA has RAID 0, 1, 5 and 10 standard.

ServerGuide

Use the ServerGuide, available on the web, to load software and drivers. Earlier versions of ServerGuide may not be compatible with the server.

Planning information

Customer responsibilities

x3690 X5 Server and Related Options

The x3690 X5 server is designated as customer setup. Customer setup instructions are shipped with systems.

Configuration information

Bay configuration

The x3690 X5 server contains 16 customer-accessible drive bays on the front of the server. An upper right bay is for the slim combo drive.

The optional disk drive is cabled directly to the SATA port.

Internal SCSI cabling

Most models of the x3690 X5 server contain a DASD backplane supporting four hot-swap, SCA-2-compliant drive bays. The System x3690 X5: Workload Optimized Solution for SAP In-Memory Appliance, SAP HANA model supports RAID 0, 1, 5, and 10 standard.

Processor upgrade

The following processor upgrade options are supported:

  • Intel Xeon Processor E7-2870 10C 2.40GHz 30MB Cache 130w (88Y5663)

Memory support

The following memory options are supported:

  • 16GB (1x16GB, 4Rx4, 1.35V) PC3L-8500 CL7 ECC DDR3 1066MHz LP RDIMM (49Y1400)
  • 32GB (1x32GB, 4Rx4, 1.35V) PC3L-8500 CL7 ECC DDR3 1066MHz LP RDIMM (90Y3101) (when available)

Memory DIMMs should be plugged in order of size; largest first, followed by next size. When plug order moves to new DIMM numbers, start with the memory card with smallest total amount.

PCIe adapter installations

The x3690 X5 server contains PCIe architecture and five PCIe Gen 2 I/O slots.

Rack installations

x3690 X5 2U, rack-drawer models are designed to be installed in a 19-inch rack cabinet designed for 28-inch deep devices, such as the NetBAY42 ER, NetBAY42 SR, NetBAY25 SR, or NetBAY11.

If using a non-IBM rack, the cabinet must meet the EIA-310-D standards with a depth of at least 71.1 cm (28 in). Also, adequate space (approximately 5 cm (2 in) for the front bezel and 2.5 cm (1 in) for air flow) must be maintained from the slide assembly to the front door of the rack cabinet to allow sufficient space for the door to close and provide adequate air flow.

Power considerations

This System x3690 X5: Workload Optimized Solution for SAP In-Memory Appliance, SAP HANA model includes four standard 675-watt hot-swap power supplies with redundancy for all configurations when powered at 200 - 240 V ac.

Cable orders

The 10/100/1000 Mbps full-duplex, Dual Ethernet PCI-E Controller is standard with the x3690 X5 server. The RJ-45 connectors provide a 10Base-T or 100/1000Base-TX interface for connecting twisted-pair cable to the Ethernet network. Cabling is not included with the server. To connect the Ethernet controller to a repeater or switch, use a UTP cable with RJ-45 connectors at both ends. For 100/1000 Mbps operation, Category 5 cabling must be used. For 10 Mbps operation, Category 3, or better, cabling must be used.

There are no additional cabling requirements, other than for system power, keyboard, mouse, and monitor connections.

Installability

The x3690 X5 server requires about 60 minutes for installation. Installation includes unpacking, setting up, and powering on the system. Additional time is required to install an operating system, additional adapters, features and to set up the SAP In-Memory Appliance (SAP HANA) application. Qualified service personnel should set up the SAP HANA application.

Packaging
                                                           Number of
Product                 Shipment group                      boxes
 
IBM System x3690 X5     System unit carton                    1
 
                        Contents:
                 
                        System unit
                        Rack components:
                          Rails
                          Cable management hardware
 
IBM System x3690 X5     Country kit carton                    1
 
                        Contents:
                   
                        Two 2.8 m 220 V intra-rack cables
                        Safety booklet
                        IBM Systems Director
                        CD-ROM Packages
 

The x3690 X5 system is shipped as a single package. The country kit carton is contained inside the top portion of the system unit carton, while the rack components are contained in the system unit carton.

The following publications will be available on the support website and on the Documentation CD.

The IBM System x3690 X5 Installation and User's Guide , the IBM System x3690 X5 Problem Determination and Service Guide, and the Rack Installation Instructions, in US English versions, are available from our website.

The Warranty Information publication will be available as a hardcopy publication.

Visit

http://www.ibm.com/systems/support

Related options

Processor upgrades

  • Intel Xeon processor
  • VRM and heat sink
  • Installation publications/warranty
Supplies

None

Security, auditability, and control

Security and auditability features include:

  • Power-on and remote-control password functions provide control of users with access to the data and server setup program on the server.

It is a customer's responsibility to ensure that the server is secure to prevent sensitive data from being removed.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.



Back to topBack to top
 
Top rule
Terms and conditions
Bottom rule

IBM Global Financing

Yes

IBM System x3690 X5

To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM.

In the United States, call 800-IBM-SERV (426-7378), or write to:

Warranty Information
P.O. Box 12195
Research Triangle Park, NC 27709
Attn: Dept JDJA/B203

Warranty period

  • System x3690 X5 - Three years

An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature which replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or is feature subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service and service level of a part or feature is the same as the machine it is installed in.

The following has been designated as a consumable or supply item and is, therefore, not covered by this warranty:

  • ServeRAID SAS controller battery

Warranty service

If required, IBM provides repair or exchange service, depending on the type of warranty service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information.

The type of service is Customer Replaceable Unit (for example, keyboard, mouse, speaker, memory, or hard disk drive) Service and On-site Service.

Customer Replaceable Unit (CRU) Service

IBM provides a replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. A CRU is designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU. Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service specified below, On-site Service.

Based upon availability, a CRU will be shipped for next business day (NBD) delivery. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

The following parts have been designated as Tier 1 CRUs: (Unless indicated otherwise)

  • Enet Cd
  • PRO/1000 (T2)
  • Svr Adapter
  • Svr Adapter
  • 10 GbE Fibre
  • 10 GB CNA
  • 10 GB HBA (T2)
  • 8 GB PCI-e
  • 8 GB FC HBA
  • 8 GB FC HBA
  • 8 GB FC HBA
  • 3U Adapter
  • PCI-e
  • 2 GB Memory
  • 2 GB RDIMM
  • 4 GB RDIM
  • Backplane (FRU)
  • Battery CMOS
  • 8 GB FC SNG Adapter
  • 8 GB FC DUA Adapter
  • Exp Ethernet Adapter
  • Quad Enet Adapter
  • Dual Port Adapter
  • Quad Port Adapter
  • 10 GbE Adapter
  • 4 GB FC Adapter
  • 4 GB FC Dual
  • Slide Kit (T2)
  • CMA
  • Dual Port Adapter
  • Quad Port Adapter
  • 2.8 m PDU Jumper
  • Memory expansion card
  • SAP In-Memory Appliance (SAP HANA) image recovery CRU
On-site Service

This provides On-site Repair, 9 hours per day, Monday through Friday excluding holidays, NBD response. IBM or your reseller will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. On-site Service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where On-site Service is not available, the normal in-country service delivery is used.

Call IBM at 1-800-IBM-SERV (426-7378) to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period.

Calls must be received by 5:00 p.m. local time in order to qualify for NBD service.

International Warranty Service (IWS)

IWS is available in selected countries or regions.

The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased.

Under IWS, warranty service will be provided with the prevailing warranty service type and service level available for the IWS-eligible machine type in the servicing country, and the warranty period observed will be that of the country in which the machine was purchased.

To determine the eligibility of your machine and to view a list of countries where service is available, visit

http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=GCOR-3FBJK2

For more information on IWS, refer to Services Announcement 601-034, dated September 25, 2001.

Licensing

Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.

SAP License Terms: This IBM computer system is preinstalled with a copy of the SAP In-Memory Computing software, which includes SYBASE REPLICATION SERVER 15, SAP HOST AGENT 7.2, APACHE TOMCAT 5.5, PERL 5.8, and SAP In-Memory Database. This software has been integrated or preinstalled as part of the IBM hardware system. You are not licensed to use the copy of SAP software contained in the IBM hardware system until you have purchased or licensed the use of the SAP software from SAP or its authorized distributors. Usage of the SAP software is subject to the applicable SAP end-user license agreement. Your purchase of the IBM hardware system does not include a license to use the SAP software that is preinstalled, or any other SAP software. SAP is under no obligation to license the preloaded SAP software to you. Contact your responsible SAP representative to obtain the appropriate license rights to use the SAP software.

Maintenance services

ServicePac , ServiceSuite , ServiceElect, and ServiceElite

ServicePac®, ServiceSuite®, ServiceElect, and ServiceElite provide hardware warranty service upgrades, maintenance, and selected support services in one agreement.

Warranty service upgrade

During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

CRUs will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified below.

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

SAP provides support for the SAP In-Memory Appliance (SAP HANA) application.

Maintenance service

If required, IBM provides repair or exchange service, depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed.

CRU Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request.

IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Maintenance service (ICA)

Maintenance services are available for ICA legacy contracts.

Alternative service (warranty service upgrades)

During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

A CRU will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service specified below, On-site Service.

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Maintenance service

If required, IBM provides repair or exchange service, depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed.

CRU Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request.

IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Non-IBM parts support

Warranty service

IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to its customers, and normal warranty service procedures for the IBM machine apply.

Warranty service upgrades and maintenance services

Under certain conditions, IBM Integrated Technology Services repairs selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

IBM Service provides hardware problem determination on non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, or memory) installed within IBM machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

IBM hourly service rate classification

One

Field-installable features

Yes

Model conversions

No

Machine installation

Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply

No

Licensed machine code

IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement by contacting your IBM representative or visiting

http://www-304.ibm.com/systems/support/machine_warranties/machine_code.html

IBM may release changes to the Machine Code. IBM plans to make the Machine Code changes available for download from the IBM System x technical support website

http://www-304.ibm.com/systems/support/

If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service.



Back to topBack to top
 
Top rule
Prices
Bottom rule

For current prices, contact IBM at 888-Shop-IBM (746-7426) or visit

http://www-03.ibm.com/systems/x/

                                                     Initial/
                                                     MES/
Description                         SEO              Both/        
                                    Number           Support  CSU 
   
IBM System x3690 X5:  Workload Optimized Solution for SAP In-Memory
   Appliance, SAP HANA


x3690 X5 - 2x2.40 GHz/30 MB, 128 GB 7147H1U           Both    Yes
            E7 2870 ten-core



Maintenance charges

For additional information on maintenance and pricing, please contact your IBM Sales Representative or your IBM Business Partner, or call 1-800-IBM-CALL (1-800-426-2255).

For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

IBM System x3690 X5 - 7147

Hardware models announcing with this release will utilize existing US ServicePacs.

Refer to the following IBM website for applicable US ServicePac information

http://www-935.ibm.com/services/us/its/html/servicepac_americas.html

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle.



Back to topBack to top
 
Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: SE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

General Parallel File System, GPFS, Chipkill, ServeRAID, IBM Systems Director Active Energy Manager, PowerExecutive and ServerGuide are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, X-Architecture, Predictive Failure Analysis, System x, ServerProven, PartnerWorld, ServicePac, ServiceSuite and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Intel is a trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Xeon is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use