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IBM TotalStorage Enterprise Tape Cartridge Models E11, E12, E13, E21, E22, E23, 021, 022, 023 provide economy, economy WORM, and WORM media for enterprise tape drives

IBM Europe Middle East Africa


Table of Contents

IBM Announcement Letter No. ZG04-0291 dated April 27, 2004.

  • Title
  • Overview
  • Key Prerequisites
  • At a Glance
  • Description
  • Product Positioning
  • Product Number
  • Publications
  • Services
  • Integrated technology services (IBM Global Services)
  • Technical Information
  • Specified Operating Environment
  • Planning Information
  • Security, Auditability and Control
  • Integrated Technology Services (IBM Global Services)
  • Terms and Conditions
  • Warranty and Maintenance
  • Charges
  • Announcement Countries

  • IBM Announcement Letter No. ZG04-0291 dated April 27, 2004.


    See final section for details of availability and limitations, if applicable.


    Title

    IBM TotalStorage Enterprise Tape Cartridge Models E11, E12, E13, E21, E22, E23, 021, 022, 023 provide economy, economy WORM, and WORM media for enterprise tape drives

    Overview

    Nine new models of the IBM TotalStorage Enterprise Tape Media 3599 are available to order data cartridges for the IBM TotalStorage Enterprise Tape Drive 3592. These new models support the Write-Once, Read-Many (WORM) feature of the drive and also provide low-capacity, low-price media. The 3599 Models 021, 022, and 023 provide 300 GB of WORM storage, whereas the 3599 Models E21, E22, and E23 provide WORM storage on a new 60 GB WORM cartridge. The 3599 Models E11, E12, and E13 provide 60 GB of rewriteable storage. As with the previous models, these models allow flexibility in the specification and ordering of prelabeled and initialized data cartridges.

    The IBM TotalStorage Enterprise Tape Cartridge 3592 (WORM) Models 021, 022, and 023 and the IBM TotalStorage Enterprise Tape Cartridge 3592 (Economy WORM) Models E21, E22, and E23 were designed for applications such as archiving and data retention, as well as those applications requiring an audit trail. These cartridges work with the IBM 3592 Tape Drive to help prevent the alteration or deletion of user data. In addition, IBM has taken several steps to reduce the possibility of tampering with the information:

    • The cartridge is molded in a different color than rewritable cartridges.

    • Special screws are used to make opening the cartridge difficult.

    • The special Cartridge Memory helps protect the WORM nature of the media.

    • A unique format is factory-written on each WORM cartridge.

    Both the IBM TotalStorage Enterprise Tape Cartridge 3592 (Economy) and Enterprise Tape Cartridge 3592 (Economy WORM) provide 60 GB of capacity per cartridge. These Economy cartridges are for applications where 60 GB is more appropriate than 300 GB and for applications where time to first data is important.

    The new models have Cartridge Memory in each data cartridge designed to help enhance the functionality and reliability of the media. The form factor of the cartridges for the 3592 drive is similar to that used by the 3590 drive, which allows them to be used in the IBM TotalStorage Enterprise Automated Tape Library 3494 or the StorageTek Automated Cartridge System (ACS) Silo solutions.


    Key Prerequisites

    These products are only for use with the Enterprise Tape Drive 3592 Model J1A.

    At a Glance


    The IBM TotalStorage Enterprise Tape Media 3599 provides the ability to order the IBM TotalStorage Tape Cartridge with the following features:
    • Rewritable cartridges of either 300 GB or 60 GB capacity
    • WORM cartridges of either 300 GB or 60 GB capacity
    • Labeled and initialized cartridges with the ability to specify a color coded, volume serial number saving time and labor when adding cartridges to your library inventory.

    Planned availability date: May 21, 2004


    Description


    The IBM TotalStorage Enterprise Tape Media 3599 provides the ability to order prelabeled, initialized, or bulk-packaged tape data cartridges. The cartridges can be used with the IBM TotalStorage Enterprise Tape Drive 3592 Model J1A. The new 3599 models include:

    • Model E11 - IBM TotalStorage Enterprise Tape Cartridges 3592 (Economy), 60 GB, in a 20-pack, initialized and prelabeled with starting volume serial information

    • Model E12 - IBM TotalStorage Enterprise Tape Cartridges 3592 (Economy), 60 GB, in a 20-pack, prelabeled with starting volume serial information

    • Model E13 - IBM TotalStorage Enterprise Tape Cartridges 3592 (Economy), 60 GB, in a 20-pack

    • Model E21 - IBM TotalStorage Enterprise Tape Cartridges 3592 (Economy WORM), 60 GB WORM, in a 20-pack, initialized and prelabeled with starting volume serial information

    • Model E22 - IBM TotalStorage Enterprise Tape Cartridges 3592 (Economy WORM), 60 GB WORM, in a 20-pack, prelabeled with starting volume serial information

    • Model E23 - IBM TotalStorage Enterprise Tape Cartridges 3592 (Economy WORM), 60 GB WORM, in a 20-pack

    • Model 021 - IBM TotalStorage Enterprise Tape Cartridges 3592 (WORM), 300 GB WORM, in a 20-pack, initialized and prelabeled with starting volume serial information

    • Model 022 - IBM TotalStorage Enterprise Tape Cartridges 3592 (WORM), 300 GB WORM, in a 20-pack, prelabeled with starting volume serial information

    • Model 023 - IBM TotalStorage Enterprise Tape Cartridges 3592 (WORM), 300 GB WORM, in a 20-pack

    Features of 3592 data cartridges include:

    • Cartridge Memory, built into every data cartridge, is designed to help enhance functionality and media reliability by storing access history and media performance information for use by the tape drive every time the cartridge is accessed.
    • Initialization and prelabeling, with the ability to specify a starting volume serial and color-coding, may help save time and labor when adding new cartridges into your existing inventory.

    Note: To help promote reliability, use IBM TotalStorage Enterprise Tape Cartridges and Tape Cleaning Cartridges which conform to IBM's specifications. Additional product information and deliverables can be found on the IBM TotalStorage Storage Media Web site at:

    http://www.storage.ibm.com/media

    Additional Information  All offers are subject to availability. IBM reserves the right to alter product offerings and specifications at any time without notice. IBM is not responsible for photographic or typographic errors.

    IBM makes no representation or warranty regarding third-party products or services.


    Product Positioning

    IBM offers a wide range of storage media products to support storage applications ranging from PC products to enterprise-wide mainframe libraries. The IBM TotalStorage Enterprise Tape Drive 3592 is designed to provide capacity, performance, and reliability across a broad range of computing environments.

    The IBM TotalStorage Enterprise Tape Cartridge 3592 provides data cartridges and cleaning cartridges for use in the Enterprise Tape Drive 3592 Model J1A that can be purchased from IBM using feature numbers with the initial order of the machine. The 3599 provides a way for you to order these with a variety of customer-specified options in packaging and labeling. The intent of these options is to:

    • Help save end-user time and labor by prelabeling cartridges when adding new cartridges into an existing inventory system
    • Allow bulk ordering to help save procurement time and expense
    If you prefer to do your own labeling, Models E13, E23, and 023 provide a way to order bulk cartridges. To save time and labor in labeling cartridges, Models E11, E21, and 021 (Labeling and Initialization) and E12, E22, and 022 (Labeling Only) are available to address all aspects of your requirements for data cartridge labeling specifications.

    Additional product information and deliverables can be found on the IBM TotalStorage Storage Media Web site at:

    http://www.storage.ibm.com/media

    Product Number

     
                                                                    Feature
    Description                                      Machine  Model Number
    ----------------------------------------------   -------  ----- -------
    Tape Cart 3592 Econ Data                         3599      E11
    Tape Cart 3592 Econ Data                         3599      E12
    Tape Cart 3592 Econ Data                         3599      E13
    Tape Cart 3592 Econ WORM Data                    3599      E21
    Tape Cart 3592 Econ WORM Data                    3599      E22
    Tape Cart 3592 Econ WORM Data                    3599      E23
    Tape Cart 3592 WORM Data                         3599      021
    Tape Cart 3592 WORM Data                         3599      022
    Tape Cart 3592 WORM Data                         3599      023
     
    20-Pack 3592 Economy Data Cartridges             3599      E11   1120
      with Labeling and Initialization
     
    20-Pack 3592 Economy Data Cartridges             3599      E12   1220
      with Labeling Services
     
    20-Pack 3592 Economy Data Cartridges             3599      E13   1320
      without Labeling and Initialization
     
    20-Pack 3592 WORM Data Cartridges                3599      021   2120
      with Labeling and Initialization
     
    20-Pack 3592 WORM Data Cartridges                3599      022   2220
      with Labeling Services
     
    20-Pack 3592 WORM Data Cartridges                3599      023   2320
      without Labeling and Initialization
     
    20-Pack 3592 Economy WORM Data Cartridges        3599      E21   3120
      with Labeling and Initialization
     
    20-Pack 3592 Economy WORM Data Cartridges        3599      E22   3220
      with Labeling Services
     
    20-Pack 3592 Economy WORM Data Cartridges        3599      E23   3320
      without Labeling and Initialization
     
    Alpha prefix background - red                    3599   xx1,xx2 9003
    Alpha prefix background - yellow                 3599   xx1,xx2 9004
    Alpha prefix background - light green            3599   xx1,xx2 9005
    Alpha prefix background - light blue             3599   xx1,xx2 9006
    Alpha prefix background - gray                   3599   xx1,xx2 9007
    Alpha prefix background - orange                 3599   xx1,xx2 9008
    Alpha prefix background - pink                   3599   xx1,xx2 9009
    Alpha prefix background - dark green             3599   xx1,xx2 9010
    Alpha prefix background - light orange           3599   xx1,xx2 9011
    Alpha prefix background - purple                 3599   xx1,xx2 9012
    Label background: Color/Vibrant                  3599   xx1,xx2 9022
    Media identifier letters JW                      3599   021,022 9040
    Without Media ID letters (3592 C20)              3599   021,022 9041
    Media identifier letters JR                      3599   E21,E22 9042
    Without Media ID letters (3592 C20)              3599   E21,E22 9043
    Media identifier letters JJ                      3599   E11,E12 9050
    Without Media ID letters (3592 C20)              3599   E11,E12 9051
    Fast Access + Capacity                           3599     011   9062
    Label background: White (no color)               3599   xx1,xx2 9077
    E1 Format                                        3599     xx1   9080
    First character of VOLSER =0                     3599   xx1,xx2 9100
    First character of VOLSER =1                     3599   xx1,xx2 9101
    First character of VOLSER =2                     3599   xx1,xx2 9102
    First character of VOLSER =3                     3599   xx1,xx2 9103
    First character of VOLSER =4                     3599   xx1,xx2 9104
    First character of VOLSER =5                     3599   xx1,xx2 9105
    First character of VOLSER =6                     3599   xx1,xx2 9106
    First character of VOLSER =7                     3599   xx1,xx2 9107
    First character of VOLSER =8                     3599   xx1,xx2 9108
    First character of VOLSER =9                     3599   xx1,xx2 9109
    First character of VOLSER =A                     3599   xx1,xx2 9110
    First character of VOLSER =B                     3599   xx1,xx2 9111
    First character of VOLSER =C                     3599   xx1,xx2 9112
    First character of VOLSER =D                     3599   xx1,xx2 9113
    First character of VOLSER =E                     3599   xx1,xx2 9114
    First character of VOLSER =F                     3599   xx1,xx2 9115
    First character of VOLSER =G                     3599   xx1,xx2 9116
    First character of VOLSER =H                     3599   xx1,xx2 9117
    First character of VOLSER =I                     3599   xx1,xx2 9118
    First character of VOLSER =J                     3599   xx1,xx2 9119
    First character of VOLSER =K                     3599   xx1,xx2 9120
    First character of VOLSER =L                     3599   xx1,xx2 9121
    First character of VOLSER =M                     3599   xx1,xx2 9122
    First character of VOLSER =N                     3599   xx1,xx2 9123
    First character of VOLSER =O                     3599   xx1,xx2 9124
    First character of VOLSER =P                     3599   xx1,xx2 9125
    First character of VOLSER =Q                     3599   xx1,xx2 9126
    First character of VOLSER =R                     3599   xx1,xx2 9127
    First character of VOLSER =S                     3599   xx1,xx2 9128
    First character of VOLSER =T                     3599   xx1,xx2 9129
    First character of VOLSER =U                     3599   xx1,xx2 9130
    First character of VOLSER =V                     3599   xx1,xx2 9131
    First character of VOLSER =W                     3599   xx1,xx2 9132
    First character of VOLSER =X                     3599   xx1,xx2 9133
    First character of VOLSER =Y                     3599   xx1,xx2 9134
    First character of VOLSER =Z                     3599   xx1,xx2 9135
    Second character of VOLSER =0                    3599   xx1,xx2 9200
    Second character of VOLSER =1                    3599   xx1,xx2 9201
    Second character of VOLSER =2                    3599   xx1,xx2 9202
    Second character of VOLSER =3                    3599   xx1,xx2 9203
    Second character of VOLSER =4                    3599   xx1,xx2 9204
    Second character of VOLSER =5                    3599   xx1,xx2 9205
    Second character of VOLSER =6                    3599   xx1,xx2 9206
    Second character of VOLSER =7                    3599   xx1,xx2 9207
    Second character of VOLSER =8                    3599   xx1,xx2 9208
    Second character of VOLSER =9                    3599   xx1,xx2 9209
    Second character of VOLSER =A                    3599   xx1,xx2 9210
    Second character of VOLSER =B                    3599   xx1,xx2 9211
    Second character of VOLSER =C                    3599   xx1,xx2 9212
    Second character of VOLSER =D                    3599   xx1,xx2 9213
    Second character of VOLSER =E                    3599   xx1,xx2 9214
    Second character of VOLSER =F                    3599   xx1,xx2 9215
    Second character of VOLSER =G                    3599   xx1,xx2 9216
    Second character of VOLSER =H                    3599   xx1,xx2 9217
    Second character of VOLSER =I                    3599   xx1,xx2 9218
    Second character of VOLSER =J                    3599   xx1,xx2 9219
    Second character of VOLSER =K                    3599   xx1,xx2 9220
    Second character of VOLSER =L                    3599   xx1,xx2 9221
    Second character of VOLSER =M                    3599   xx1,xx2 9222
    Second character of VOLSER =N                    3599   xx1,xx2 9223
    Second character of VOLSER =O                    3599   xx1,xx2 9224
    Second character of VOLSER =P                    3599   xx1,xx2 9225
    Second character of VOLSER =Q                    3599   xx1,xx2 9226
    Second character of VOLSER =R                    3599   xx1,xx2 9227
    Second character of VOLSER =S                    3599   xx1,xx2 9228
    Second character of VOLSER =T                    3599   xx1,xx2 9229
    Second character of VOLSER =U                    3599   xx1,xx2 9230
    Second character of VOLSER =V                    3599   xx1,xx2 9231
    Second character of VOLSER =W                    3599   xx1,xx2 9232
    Second character of VOLSER =X                    3599   xx1,xx2 9233
    Second character of VOLSER =Y                    3599   xx1,xx2 9234
    Second character of VOLSER =Z                    3599   xx1,xx2 9235
    Third character of VOLSER =0                     3599   xx1,xx2 9300
    Third character of VOLSER =1                     3599   xx1,xx2 9301
    Third character of VOLSER =2                     3599   xx1,xx2 9302
    Third character of VOLSER =3                     3599   xx1,xx2 9303
    Third character of VOLSER =4                     3599   xx1,xx2 9304
    Third character of VOLSER =5                     3599   xx1,xx2 9305
    Third character of VOLSER =6                     3599   xx1,xx2 9306
    Third character of VOLSER =7                     3599   xx1,xx2 9307
    Third character of VOLSER =8                     3599   xx1,xx2 9308
    Third character of VOLSER =9                     3599   xx1,xx2 9309
    Third character of VOLSER =A                     3599   xx1,xx2 9310
    Third character of VOLSER =B                     3599   xx1,xx2 9311
    Third character of VOLSER =C                     3599   xx1,xx2 9312
    Third character of VOLSER =D                     3599   xx1,xx2 9313
    Third character of VOLSER =E                     3599   xx1,xx2 9314
    Third character of VOLSER =F                     3599   xx1,xx2 9315
    Third character of VOLSER =G                     3599   xx1,xx2 9316
    Third character of VOLSER =H                     3599   xx1,xx2 9317
    Third character of VOLSER =I                     3599   xx1,xx2 9318
    Third character of VOLSER =J                     3599   xx1,xx2 9319
    Third character of VOLSER =K                     3599   xx1,xx2 9320
    Third character of VOLSER =L                     3599   xx1,xx2 9321
    Third character of VOLSER =M                     3599   xx1,xx2 9322
    Third character of VOLSER =N                     3599   xx1,xx2 9323
    Third character of VOLSER =O                     3599   xx1,xx2 9324
    Third character of VOLSER =P                     3599   xx1,xx2 9325
    Third character of VOLSER =Q                     3599   xx1,xx2 9326
    Third character of VOLSER =R                     3599   xx1,xx2 9327
    Third character of VOLSER =S                     3599   xx1,xx2 9328
    Third character of VOLSER =T                     3599   xx1,xx2 9329
    Third character of VOLSER =U                     3599   xx1,xx2 9330
    Third character of VOLSER =V                     3599   xx1,xx2 9331
    Third character of VOLSER =W                     3599   xx1,xx2 9332
    Third character of VOLSER =X                     3599   xx1,xx2 9333
    Third character of VOLSER =Y                     3599   xx1,xx2 9334
    Third character of VOLSER =Z                     3599   xx1,xx2 9335
    Fourth character of VOLSER =0                    3599   xx1,xx2 9400
    Fourth character of VOLSER =1                    3599   xx1,xx2 9401
    Fourth character of VOLSER =2                    3599   xx1,xx2 9402
    Fourth character of VOLSER =3                    3599   xx1,xx2 9403
    Fourth character of VOLSER =4                    3599   xx1,xx2 9404
    Fourth character of VOLSER =5                    3599   xx1,xx2 9405
    Fourth character of VOLSER =6                    3599   xx1,xx2 9406
    Fourth character of VOLSER =7                    3599   xx1,xx2 9407
    Fourth character of VOLSER =8                    3599   xx1,xx2 9408
    Fourth character of VOLSER =9                    3599   xx1,xx2 9409
    Fifth character of VOLSER =0                     3599   xx1,xx2 9500
    Fifth character of VOLSER =1                     3599   xx1,xx2 9501
    Fifth character of VOLSER =2                     3599   xx1,xx2 9502
    Fifth character of VOLSER =3                     3599   xx1,xx2 9503
    Fifth character of VOLSER =4                     3599   xx1,xx2 9504
    Fifth character of VOLSER =5                     3599   xx1,xx2 9505
    Fifth character of VOLSER =6                     3599   xx1,xx2 9506
    Fifth character of VOLSER =7                     3599   xx1,xx2 9507
    Fifth character of VOLSER =8                     3599   xx1,xx2 9508
    Fifth character of VOLSER =9                     3599   xx1,xx2 9509
     
    Sixth character of VOLSER is set to "0"
     
    xx1 = E11, E21 and 021
    xx2 = E12, E22 and 022
     
     
    



    Publications

    No publications are shipped with the announced product.


    None


    Services

    Integrated technology services (IBM Global Services)

    IBM services range from business consulting, outsourcing, hosting services, applications and other technology management.

    IBM technology services help you learn about, plan, install, manage, or optimize your IT infrastructure for e-business. We can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

    Visit the appropriate link below for details on services available dependant on the brand the product belongs to.

    • pSeries:
      http://www.ibm.com/services/its/us/unix.html

    • iSeries:
      http://www.ibm.com/services/its/us/inteapps.html

    • zSeries:
      http://www.ibm.com/services/its/us/mainframe.html

    • SSG:
      http://www.ibm.com/services/its/us/san2.html

    • xSeries:
      http://www.ibm.com/services/its/us/intel.html

    For details on education offerings related to the products listed, visit:

    http://www.ibm.com/services/learning/index.html

    Select your your country, and then select the product as the category.

    For more details on IBM Global Services capabilities, contact your IBM representative, or visit:

    http://www.ibm.com/services/

    Your IBM representative can help you determine availability of standard and customized services.


    Technical Information

    Specified Operating Environment

    Physical Specifications

    Width:  109 mm (4.3 in)
    Depth:  125 mm (4.9 in)
    Height: 24.5 mm (0.97 in)
    Weight: 239 g (8.4 oz) - Models 021, 022, and 023
    Weight: 179 g (6.3 oz) - Models E11, E12, E13, E21, E22, and E23
    

    Operating Environment

    Temperature:  16 to 32 degrees C (60 to 90 degrees F)
    Relative Humidity:  20 to 80  percent
    Wet Bulb Temperature: 23 degrees C (73.4 degrees F)
     
    

    Hardware Requirements

    The Enterprise Tape Media 3599 offers data cartridges fully configured to help meet your requirements for your data cartridge labeling and initialization (L&I) needs. For the Enterprise Tape Cartridge 3592, a 20-pack of data cartridges with one of the three data cartridge L&I options can be selected:

    • Labeled and initialized data cartridges (Models E11, E21, and 021)
    • Labeled only data cartridges (Models E12, E22, and 022)
    • Standard data cartridges without labeling or initialization (Models E13, E23, and 023)

    Label and initialized:

    Order Model E11, E21, or 021, for labeled and initialized 3592 data cartridges. A full selection of label colors and number sequence can be specified, and IBM will initialize all the data cartridges ordered according to the feature numbers selected. The following items can be specified:

    Type: For Models E11 and E12: with cartridge media identifier letters (#9050), or without cartridge media identifier letters (#9051) for 3592-C20. For Models E21 and E22: with cartridge media identifier letters (#9042), or without cartridge media identifier letters (#9043) for 3592-C20. For Models 021 and 022: with cartridge media identifier letters (#9040), or without cartridge media identifier letters (#9041) for 3592-C20.

    Format offerings: For initialized cartridge format specify E1 format (#9080). This feature is required on all initialized data cartridges.

    Label background options: Both color/vibrant (#9022) and white (#9077) are available.

    VOLSER color choices: All ten background colors are available (#9003 to #9012) for alpha characters only.

    Starting VOLSER sequence number: Select the starting sequence number with the following features:

    • First alphanumeric digit (0 to 9 and A to Z): #9100 ('0') to #9135 ('Z')
    • Second alphanumeric digit (0 to 9 and A to Z): #9200 ('0') to #9235 ('Z')
    • Third alphanumeric digit (0 to 9 and A to Z): #9300 ('0') to #9335 ('Z')
    • Fourth numeric digit (0 to 9): #9400 ('0') to #9409 ('9')
    • Fifth numeric digit (0 to 9): #9500 ('0') to #9509 ('9')
    • Sixth numeric digit is set to '0'

    Software Requirements

    Not applicable.

    Planning Information

    Cable Orders

    No cables required.

    Installability

    Customer Responsibilities

    Physical planning is a customer responsibility. Updates to open systems device drivers or other software to support the Enterprise Tape Media 3599 should be obtained if required.

    Supplies

    For end users and remarketers:

    IBM data media supplies can be ordered directly through AAS using machine type 3599. Refer to the 3599 Sales Manual. IBM data media supplies are also available through media distributors.

    For information about IBM branded media see

    http://www.storage.ibm.com/media

    The part numbers for additional supplies are: The part numbers for additional supplies are:

    IBM Part
    Number     Supply Item
    ---------  ---------------------------------------------------------
    18P7534    IBM TotalStorage Enterprise Tape Cartridge (Data)
    18P7535    IBM TotalStorage Enterprise Tape Cartridge (Cleaning)
    18P7538    IBM TotalStorage Enterprise Tape Cartridge (WORM)
    24R0316    IBM TotalStorage Enterprise Tape Cartridge (Economy)
    24R0317    IBM TotalStorage Enterprise Tape Cartridge (Economy WORM)
     
    

    Note: The 3599 cartridge tape has servo tracks written on it. These tracks enable the 3592 Model J1A tape drive to accurately position the read/write head with respect to the media while the tape is in motion. If these servo tracks are damaged or removed (such as by Degausing), the cartridge is no longer useable.

    Security, Auditability and Control

    These products use the security and auditability features of the host hardware, software, and application software.

    The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.


    Integrated Technology Services (IBM Global Services)

    Please contact your IBM Representative for the list of selected services available in your country, either as standard or customized offerings for the efficient installation, implementation and/or integration of this product.


    Terms and Conditions

    This product is available from IBM under the Terms and Conditions for Purchase.

    Volume orders: Contact your IBM representative.

    Warranty and Maintenance

    Warranty Period

    Ten years

    Warranty Service

    You can get assistance and arrange for a warranty product replacement with a phone call to one of the numbers listed under support at:

    http://www.storage.ibm.com/media
    There is no maintenance on this product.

    Usage Plan Machine

    No

    IBM Hourly Service Rate Classification

    None None

    Maintenance Service Offerings

    There is no maintenance on this product.

    When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

    Field Installable Features

    No

    Model Conversions

    No

    Machine Installation 

    Customer Setup, customers are responsible for installation according to the instructions IBM provides with the Machine.

    Graduated Charges

    No This product does not contain Licensed Internal Code or Licensed Machine Code.


    Charges

    For all local charges, contact your IBM Representative.


    Announcement Countries

    All European, Middle Eastern and African Countries.


    The data in this letter is subject to the disclaimer in Letter ZS90-0112, which is available from the same IBM announcement letters database.

    This announcement is provided for your information only. For additional information, please contact your IBM Representative or IBM Business Partner as appropriate.

    ************ End of Document ************