Software support withdrawal: IBM System Storage SAN Volume Controller Storage Software V4.1 -- Replacements available

IBM United States Withdrawal Announcement 908-183
September 09, 2008

 
 ENUS908-183.PDF (84KB)

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Effective September 30, 2009, IBM will withdraw support for the following program release licensed under the IBM International Program License Agreement.

Program                                        
number        Program release name             
    
5639-VC41     IBM System Storage SAN Volume Controller Storage Software V4.1
 
 1 Support for PID remains, for Version 4 Releases above release 1.

SAN Volume Controller Storage Software V4.1 (5639-VC4) was previously superceded by version 4.2, effective June 8, 2007. For details, refer to Software Announcement 207-105, dated May 22, 2007.


Note: The originally announced V4 product PID, 5639-VC4, Software Maintenance PIDs, and orderable features remain in place and orderable for the current release.

On or after September 30, 2009, you can no longer obtain this program directly from IBM. You can obtain this program on an as-available basis through IBM Remarketers.

Replacement program information

Replacement programs and part numbers have been announced.

For information regarding SAN Volume Controller Software V4.3, refer to Software Announcement 208-114, dated May 13, 2008.

For information regarding SAN Volume Controller Software V4.2, refer to Software Announcement 207-105, dated May 22, 2007.

IBM System Storage SAN Volume Controller Storage Software V4.3 (5639-VC4) is the currently available replacement for V4.1.

To initiate an account migration to Passport Advantage, contact your IBM representative.

Passport Advantage customers should obtain needed Software Maintenance authorizations via the Passport Advantage Web site at

http://www.ibm.com/software/howtobuy/passportadvantage/

Software Maintenance authorizations for V4 are ordered from Software Maintenance PIDs indicated in the right column of the table below, which remain unchanged from V4.1.

The following Software Maintenance programs remain available:

Software Manintenance
 
 V4.1                    V4.3 replacement/renewal
    
 5639-SSA                1-Year Registration/Renewal (5639-SSA)  
 5639-SSB                1-Year After License (5639-SSB)  
 5639-SSC                3-Year Registration (5639-SSC)   
 5639-SSD                3-Year Renewal (5639-SSD)   
 5639-SSE                3-Year After License (5639-SSE)  
 

Notes

  • Software Maintenance PIDs 5639-SSA through 5639-SSE originally announced for 5639-VC4, remain in effect.
  • Upgrading to IBM System Storage SAN Volume Controller Software V4.x, from versions earlier than V3.1, requires installation of IBM TotalStorage SAN Volume Controller Storage Software V3.1 before V4 is installed. AAS and Passport Advantage customers with current maintenance are entitled to upgrade to any code level available on the support Web site; howeve,r V3.1 will be removed from this site effective April 24, 2009. Current customers who have not already upgraded to or beyond V3.1 are responsible for downloading V3.1 before April 24, 2009, to enable further upgrades.

After the end of service date, customers who are at levels lower than V4.2 will require for-fee assistance, from IBM, to access and install V3.1 as a necessary step for any installation of SAN Volume Controller Storage Software V4, or later.

A table of available upgrade paths may be viewed at

http://www.ibm.com/support/docview.wss?rs=591&uid=ssg1S1001707

Additional SAN Volume Controller Service and Support information is available at

http://www.ibm.com/storage/support/2145
http://www-1.ibm.com/support/docview.wss?rs=591&uid=ssg1S1002280

These upgrades are designed to be non-disruptive.


Note: The Microsoft Windows platform provision for SAN Volume Controller Master Console installation is a customer responsibility. Maintenance and upgrade of the Master Console Windows server software applies as a customer responsibility, whether the original Microsoft Windows license in support of the Master Console was obtained via order of SAN Volume Controller Storage Engine 2145 hardware feature number 4001, or obtained directly from Microsoft as the pre-requisite to installing harware feature number 4002 or the Master Console Software Kit supplied in media feature 5809 of SAN Volume Controller Storage Software. Further, you must obtain Microsoft Windows license and code upgrades directly from Microsoft. IBM cannot supply Windows platform upgrades for the SAN Volume Controller Master Console platform. Windows 2000 has entered Windows Extended Support phase effective June 30, 2005, and Windows 2003 R1 is scheduled to enter Windows Extended Support phase effective April, 2008.

It is recommended that both the Windows platform upgrade to Windows 2003 R2 and the installation of current Master Console code be completed by you, before scheduling upgrade to SAN Volume Controller Software V4.

For further information and current updates, refer to the SAN Volume Controller Support Web sites listed above, or contact your IBM representative.

For-fee migration services are available. For futher information, visit

http://www.ibm.com/systems/services/labservices/labservices_storage.html

Contact your IBM Business Partner or IBM representative for assistance in determining current entitlements or addressing migration requirements.


 
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For SAN Volume Controller Software V4.2 information, refer to Software Announcement 207-105, dated May 22, 2007.

For SAN Volume Controller V4.3 information, refer to Software Announcement 208-114, dated May 13, 2008.

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=908-183
Technical support

The question submission function under IBMLink Ask Questions -- Support for SAN Volume Controller Storage Software V4.1, (Release 1 only), will be withdrawn on September 30, 2009.

The IBMLink ServiceLink library of answered questions and other technical information for these programs remains available.

Remote technical support is provided as defined by the International Passport Advantage Agreement.

For product support information, refer to the Software Support Web site at

http://www.ibm.com/software/support/
Trademarks

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

 

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