IBM Rational Quality Manager V5.0 delivers improved quality management for software and systems delivery

IBM United States Software Announcement 214-231
June 2, 2014


Table of contents
 Overview Overview  Technical information Technical information
 Key prerequisites Key prerequisites  Ordering information Ordering information
 Planned availability date Planned availability date  Terms and conditions Terms and conditions
 Description Description  Prices Prices
 Program number Program number   Order now Order now
 Publications Publications


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At a glance
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IBM® Rational® Quality Manager V5.0 supports quality professionals and test engineers when planning, defining, executing, and reporting on tests, verification, and validation of software and systems.

This release offers incremental improvements in the following areas:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: AE001).



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Overview
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Rational Quality Manager is used by organizations of all sizes and levels of complexity to optimize organizational quality. With this product, an organization can introduce quality early in the application lifecycle and coordinate quality processes and teams throughout the lifecycle.

Rational Quality Manager V5.0 includes these main enhancements:

For organizations that are looking for a complete Collaborative Lifecycle Management solution, DOORS® Next Generation, Rational Team Concert™, and Rational Quality Manager are delivered in a single, easy-to-install, and easy-to-use solution that can be optimized for agile or traditional teams.

When an organization purchases the three products that make up Rational Collaborative Lifecycle Management (CLM), that organization has what it needs to make software delivery a strategic business asset: real-time planning, lifecycle traceability, in-context collaboration, development intelligence, and continuous improvement.

Rational Quality Manager is part of a larger vision that is described in "The IBM Rational Jazz™ Initiative." It is designed to advance the way that teams collaborate to deliver software products and systems. For more information about the Jazz initiative, visit

http://jazz.net/about


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Key prerequisites
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This release supports Windows™ and Linux™ operating systems.

For details, refer to the Software requirements section.



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Planned availability date
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Description
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Rational Quality Manager is a web-based, centralized, test-management solution for systems and IT decision makers and quality professionals. Rational Quality Manager is a collaborative and customizable solution for test planning, test construction and execution, work flow control, tracking, and metrics reporting that is capable of quantifying how project decisions and deliverables affect and align with business objectives.

Rational Quality Manager drives collaboration and productivity across the quality lifecycle, by enabling teams to seamlessly share information, to use automation to accelerate project schedules, and to report on project metrics for informed release decisions. With Rational Quality Manager, you can do the following:

Platform support changes for Rational Quality Manager V5.0 and CLM V5.0

Rational Quality Manager V5.0 provides support for many new platforms and there are many new platform changes in this release that you may need to plan for.

For the latest CLM V5.0 platform support, see the System Requirements section in our deployment wiki located at

https://jazz.net/wiki/bin/view/Deployment/DeploymentInstallingUpgradingAndMigrating

New support in Version 5.0

Some notable changes include the removal of support for:

In some cases, such as IE8 support you would still use Rational Quality Manager V4.0.x to continue support.

Bundling IBM DB2 Enterprise Server Edition V10.5 significantly offers increased data protection, scalability, and performance for all its database-intensive operations which, based on DB2 technology, is designed to manage data more effectively and efficiently. Greater availability is delivered through enhancements such as online, automated database reorganization. In addition, the increased scalability and the ability to leverage the latest in server technology helps deliver increased performance of backup and recovery processes.

Translation information for IBM software can be found online at

http://publib.boulder.ibm.com/infocenter/prodguid/v1r0/clarity/index.jsp


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Availability of national languages
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Product description            Language             General availability date
 
Rational Quality Manager       Multilingual         June 10, 2014
 V5.0.0                        (French, Korean,
                               Chinese-Simplified,
                               Spanish, German,
                               Portuguese-Brazilian,
                               Japanese, English,
                               Chinese-Traditional,                               
                               Italian)


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Program number
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Program    
number     VRM        Program name
 
5724-V10   5.0.0      IBM Rational Quality Manager


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Software requirements

AIX®

IBM i

Linux

Mac OS

Solaris

Windows

z/OS

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

Rational Quality Manager

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Rational Quality Manager        Software        Software
 Contributor                         Quality         Quality
IBM Rational Quality Manager        Software        Software
 Quality Professional                Quality         Quality
IBM Rational Quality Manager        Software        Software
 Quality Professional for            Quality         Quality
 Workgroups
Program name                          PID        Charge unit
                                      number     description
 
IBM Rational Quality Manager          5724-V10   Per Authorized User 
 Contributor                                      Single Install for
                                                  System z
IBM Rational Quality Manager          5724-V10   Per Floating User 
 Contributor                                      Single Install
IBM Rational Quality Manager          5724-V10   Per Floating User 
 Contributor                                      Single Install for
                                                  System z
IBM Rational Quality Manager          5724-V10   Per Authorized User 
 Contributor                                      Single Install
IBM Rational Quality Manager Quality  5724-V10   Per Floating User 
 Professional                                     Single Install for
                                                  System z
IBM Rational Quality Manager Quality  5724-V10   Per Floating User 
 Professional                                     Single Install
IBM Rational Quality Manager Quality  5724-V10   Per Authorized User 
 Professional                                     Single Install
IBM Rational Quality Manager Quality  5724-V10   Per Authorized User 
 Professional                                     Single Install for
                                                  System z
IBM Rational Quality Manager Quality  5724-V10   Per Authorized User 
 Professional for Workgroups                      Single Install for
                                                  System z
IBM Rational Quality Manager Quality  5724-V10   Per Authorized User 
 Professional for Workgroups                      Single Install

Charge metrics definitions

Authorized User Single Install

Authorized User Single Install is a unit of measure by which the Program can be licensed. An Authorized User is a unique person who is given access to the Program. An Install is an installed copy of the Program on a physical or virtual disk made available to be executed on a computer. The Program may be installed on any number of computers or servers, but if the Authorized User has accessed or has access to more than one Install of the Program, the Authorized User requires a separate entitlement for each such Install. Licensee must obtain separate, dedicated entitlements for each Authorized User given access to the Program on each Install in any manner directly or indirectly (for example: via a multiplexing program, device, or application server) through any means. An entitlement for an Authorized User is unique to that Authorized User and may not be shared, nor may it be reassigned other than for the permanent transfer of the Authorized User entitlement to another person.

Note: Some programs may be licensed where devices are considered users. In that case the following applies: Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the Program or that is otherwise managed by the Program is considered a separate User of the Program and requires an entitlement as if that device were a person.

Floating User Single Install

Floating User Single Install is a unit of measure by which the Program can be licensed. A Floating User is a person who is accessing the Program at any particular point in time. An Install is an installed copy of the Program on a physical or virtual disk made available to be executed on a computer. The Program may be installed on any number of computers or servers, but if the Floating User simultaneously accesses more than one Install of the Program, the Floating User requires a separate entitlement for each such Install. Licensee must obtain separate entitlements for each Floating User simultaneously accessing the Program on each Install in any manner directly or indirectly (for example: via a multiplexing program, device, or application server) through any means.

Note: Some programs may be licensed where devices are considered users. In that case the following applies: Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the Program or that is otherwise managed by the Program is considered a separate User of the Program and requires an entitlement as if that device were a person.

Passport Advantage program licenses

Rational Quality Manager

Part description                                         Part
                                                         number
 
Rational Quality Manager Quality Professional for Workgroups
Ratl Qty Mgr Qty Prof for Wgps Per AUSI Annual SW S&S    E0FA2LL
 Rnwl
Ratl Qty Mgr Qty Prof for Wgps Per AUSI Initl FT         D0VKQLL
 Lic+S&S 12 Mo
Ratl Qty Mgr Qty Prof for Wgps Per AUSI Lic + SW S&S 12  D0VJVLL
 Mo
Ratl Qty Mgr Qty Prof for Wgps Per AUSI SW S&S           D0VJWLL
 Reinstate 12 Mo
Ratl Qty Mgr Qty Prof for Wgps Per AUSI Subsq FT         E0FAHLL
 Lic+S&S 12 Mo
Rational Quality Manager Quality Professional
Ratl Qual Mgr Qual Prof Per Author User Single Install   E05M7LL
 Annual SW S&S Rnwl
Ratl Qual Mgr Qual Prof Per Author User Single Install   D05V9LL
 Initl FT Lic+S&S 12
Ratl Qual Mgr Qual Prof Per Author User Single Install   D05T5LL
 Lic + SW S&S 12 Mo
Ratl Qual Mgr Qual Prof Per Author User Single Install   D05T6LL
 SW S&S Reinstate 12
Ratl Qual Mgr Qual Prof Per Author User Single Install   E05N2LL
 Subsq FT Lic+S&S 12
Ratl Qual Mgr Qual Prof Per Floating User Single Inst    E06JKLL
 Annual SW S&S Rnwl
Ratl Qual Mgr Qual Prof Per Floating User Single Inst    D0CACLL
 Initl FT Lic+S&S 12
Ratl Qual Mgr Qual Prof Per Floating User Single Inst    D087WLL
 Lic + SW S&S 12 Mo
Ratl Qual Mgr Qual Prof Per Floating User Single Inst    D087XLL
 SW S&S Reinstate 12
Ratl Qual Mgr Qual Prof Per Floating User Single Inst    E08H8LL
 Subsq FT Lic+S&S 12
Rational Quality Manager Contributor
Ratl Qual Mgr Contributor Per Author User Single         E05M9LL
 Install Annual SW S&S Rnwl
Ratl Qual Mgr Contributor Per Author User Single         D05VCLL
 Install Initl FT Lic+S&S
Ratl Qual Mgr Contributor Per Author User Single         D05T9LL
 Install Lic + SW S&S 12 Mo
Ratl Qual Mgr Contributor Per Author User Single         D05TALL
 Install SW S&S Reinstate
Ratl Qual Mgr Contributor Per Author User Single         E05N4LL
 Install Subsq FT Lic+S&S
Ratl Qual Mgr Contributor Per Floating User Single Inst  E06JILL
 Annual SW S&S Rnwl
Ratl Qual Mgr Contributor Per Floating User Single Inst  D0CB6LL
 Initl FT Lic+S&S 1
Ratl Qual Mgr Contributor Per Floating User Single Inst  D087SLL
 Lic + SW S&S 12 Mo
Ratl Qual Mgr Contributor Per Floating User Single Inst  D087TLL
 SW S&S Reinstate 1
Ratl Qual Mgr Contributor Per Floating User Single Inst  E08HNLL
 Subsq FT Lic+S&S 1

Passport Advantage trade-up licenses

Rational Quality Manager

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
Rational Quality Manager Contributor
Competitive                 Ratl Qual Mgr Contributor   D06PHLL
                             AU Single Instl Fr
                             Competitive Trade Up Lic +
                             SW
Ratl Qual Mgr Contributor   Ratl Qual Mgr Contributor   D0AQMLL
 AU Single Install           FU SI Fr RQM Contributor
                             AU SI Trade Up Lic + SW
Competitive                 Ratl Qual Mgr Contributor   D08LULL
                             FU Single Inst Fr
                             Competitive Trade Up Lic +
                             SW
Rational Quality Manager Quality  Professional
RQM Quality Professional    RQM Qty Pro fr RQM Qty Pro  D0VM7LL
 for Workgroups AUSI         Wgs AI Per FUSI Trade Up
                             Lic + SW S&S 12 Mo
RQM Quality Professional    RQM Qty Pro fr RQM Qty Pro  D0VM6LL
 for Workgroups AUSI         Wgs Per AUSI Trade Up Lic
                             + SW S&S 12 Mo
IBM Rational Quality        RQM Qual Prof AU Single     D0PKFLL
 Manager Contributor         Install Fr Contributor
                             Trade Up Lic + SW S&S 12
                             Mo
IBM Rational Quality        RQM Qual Prof FUSI Fr       D0PKHLL
 Manager Contributor         Contributor FUSI Trade Up
                             Lic + SW S&S 12 Mo
Competitive                 Ratl Qual Mgr Qual Prof AU  D06PJLL
                             Single Install Fr
                             CompetitiveTrade Up Lic +
                             SW S
RQM Qual Prof Auth Usr      Ratl Qual Mgr Qual Prof FU  D0AQKLL
 Sngl Instl                  SI Fr RQM Qual Prof AU SI
                             Trade Up Lic + SW S&
Competitive                 Ratl Qual Mgr Qual Prof FU  D08LSLL
                             Sngl Instl Fr Competitive
                             Trade Up Lic + SW S&
Rational Quality Manager Quality Professional for Workgroups
Competitive                 Ratl Qty Mgr Qty Prof for   D0WAHLL
                             Wgps fr Comptve Per AUSI
                             TD Up Lic + SW S&S 12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
Rational Quality Manager V5.0.0
IBM Rational Quality Manager V5.0 Multiplatform          BT0L4ML
 Multilingual Media Pack

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Rational Quality Manager V5.0.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Rational Quality        IBM Rational Quality        BT0L4ML
 Manager Quality             Manager V5.0 Multiplatform
 Professional for            Multilingual Media Pack
 Workgroups per Authorized
 User Single Install
IBM Rational Quality        IBM Rational Quality        BT0L4ML
 Manager Quality             Manager V5.0 Multiplatform
 Professional for            Multilingual Media Pack
 Workgroups per Authorized
 User Single Install for
 System z

Cross-platform products

Cross-platform products for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement

Rational Quality Manager

Part description                                         Part
                                                         number
 
Rational Quality Manager Quality Professional for Workgroups
Ratl Qty Mgr Qty Prof for Wgps Per AUSI System z Annual  E0FA4LL
 SW S&S Rnwl
Ratl Qty Mgr Qty Prof for Wgps Per AUSI Sysz Initl FT    D0VKRLL
 Lic+S&S 12 Mo
Ratl Qty Mgr Qty Prof for Wgps Per AUSI Sysz Lic + SW    D0VJZLL
 S&S 12 Mo
Ratl Qty Mgr Qty Prof for Wgps Per AUSI Sysz SW S&S      D0VK0LL
 Reinstate 12 Mo
Ratl Qty Mgr Qty Prof for Wgps Per AUSI Sysz Subsq FT    E0FAILL
 Lic+S&S 12 Mo
Rational Quality Manager Quality Professional
Ratl Qual Mgr Qual Prof Per Au Us Single Inst System z   E05M8LL
 Annual SW S&S Rnwl
Ratl Qual Mgr Qual Prof Per Au Us Single Inst System z   D0C9KLL
 Initl FT Lic+S&S 12
Ratl Qual Mgr Qual Prof Per Au Us Single Inst System z   D05T7LL
 Lic + SW S&S 12 Mo
Ratl Qual Mgr Qual Prof Per Au Us Single Inst System z   D05T8LL
 SW S&S Reinstate 12
Ratl Qual Mgr Qual Prof Per Au Us Single Inst System z   E08H4LL
 Subsq FT Lic+S&S 12
Ratl Qual Mgr Qual Prof Per Float User Sngl In Systemz   E06JLLL
 Annual SW S&S Rnwl
Ratl Qual Mgr Qual Prof Per Float User Sngl In Systemz   D0CAELL
 Initl FT Lic+S&S 12
Ratl Qual Mgr Qual Prof Per Float User Sngl In Systemz   D087YLL
 Lic + SW S&S 12 Mo  
Ratl Qual Mgr Qual Prof Per Float User Sngl In Systemz   D087ZLL
 SW S&S Reinstate 12
Ratl Qual Mgr Qual Prof Per Float User Sngl In Systemz   E08H9LL
 Subsq FT Lic+S&S 12
Rational Quality Manager Contributor
Ratl Qual Mgr Contributor Per Au Us Single Inst System   E05MALL
 z Annual SW S&S Rnwl
Ratl Qual Mgr Contributor Per Au Us Single Inst System   D0CADLL
 z Initl FT Lic+S&S
Ratl Qual Mgr Contributor Per Au Us Single Inst System   D05TBLL
 z Lic + SW S&S 12 Mo
Ratl Qual Mgr Contributor Per Au Us Single Inst System   D05TCLL
 z SW S&S Reinstate
Ratl Qual Mgr Contributor Per Au Us Single Inst System   E08HALL
 z Subsq FT Lic+S&S
Ratl Qual Mgr Contributor Per Float User Sngl In         E06JJLL
 Systemz Annual SW S&S Rnwl
Ratl Qual Mgr Contributor Per Float User Sngl In         D0CB7LL
 Systemz Initl FT Lic+S&S
Ratl Qual Mgr Contributor Per Float User Sngl In         D087ULL
 Systemz Lic + SW S&S 12 Mo
Ratl Qual Mgr Contributor Per Float User Sngl In         D087VLL
 Systemz SW S&S Reinstate
Ratl Qual Mgr Contributor Per Float User Sngl In         E08HPLL
 Systemz Subsq FT Lic+S&S
Cross-platform product for use on System z IFL engines and zEnterprise® BladeCenter® Extension

Order the part numbers that follow when the product is intended to run on the zEnterprise BladeCenter Extension and/or Linux operating system on System z IFL engines. If the product is not intended to run in these environments, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

Trade-up licenses for cross-platform products

Rational Quality Manager

Precursor product           Trade-up product            Part
                                                        number
 
Rational Quality Manager Contributor
Competitive                 RQM Contributor FU SI Fr    D0AQNLL
                             RQM Contributor AU SI Syz
                             Trade Up Lic + SW
Competitive                 Ratl Qual Mgr Contributor   D06PGLL
                             AU Sngl Inst Syz Fr
                             Competitive Trade Up Lic +
                             SW
Ratl Qual Manager           Ratl Qual Mgr Contributor   D08LVLL
 Contributor AU Single       FU Sngl In Syz Fr
 Install                     Competitive Trade Up Lic +
                             SW
Rational Quality Manager Quality Professional
IBM Rational Quality        RQM Qual Prof AU Sngl Inst  D0PKGLL
 Manager Contributor         Syz Fr Contributor Trade
                             Up Lic + SW S&S 12 Mo
IBM Rational Quality        RQM Qual Prof FU Sngl Inst  D0PKILL
 Manager Contributor         Syz Fr Contributor Trade
                             Up Lic + SW S&S 12 Mo  
RQM Quality Professional    RQM Qual Prof fr RQM QP     D0WAGLL
 for Workgroups AUSI for     for Wgps AUSI Per FUSI Sz
 System z                    TD Up Lic + SW S&S 12 Mo
Competitive                 Ratl Qual Mgr Qual Prof AU  D06PILL
                             Sngl Inst Syz Fr
                             Competitive Trade Up Lic +
                             SW S
RQM Qual Prof Auth Usr      Ratl Qual Mgr Qual Prof FU  D0AQLLL
 Sngl Instl                  SI Fr RQM Qual Prof AU SI
                             Syz Trade Up Lic+ SW S
Competitive                 Ratl Qual Mgr Qual Prof FU  D08LTLL
                             Sngl Instl Syz Fr
                             CompetitiveTrade Up Lic +
                             SW S
RQM Quality Professional    Ratl Qual Mgr Qual Prof fr  D0WAFLL
 for Workgroups AUSI for     RQM QP f WS Per AUSI Sz TD
 System z                    Up Lic + SW S&S 12 Mo
Rational Quality Manager Quality Professional for Workgroups
Competitive                 Ratl Qty Mgr Qty Prof for   D0WAILL
                             WS fr Compet Per AUSI Sz
                             TD Up Lic + SW S&S 12 Mo


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information number
Program name                              Program    LI number
                                          number
 
Rational Quality Manager                  5724-V10   L-KMIE-99QRXR

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Note: New function, security updates, and maintenance will be made available through modification releases. Additional maintenance through iFixes will be made available, as necessary, on the most recent modification level release. Refer to the SWG Lifecycle Support Policy for complete details.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Software Subscription and Support applies

Yes. Software Subscription and Support is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
System i® Software Maintenance applies

No

Educational allowance available

Not applicable.

Statement of good security practices

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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Top rule
Prices
Bottom rule

For additional information and current prices, contact your local IBM representative.

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus, Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller


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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
For IBM Business Partner: pwcs@us.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: AE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.

Trademarks

Rational Team Concert and Jazz are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Rational, DOORS, DB2, WebSphere, z/OS, Passport Advantage, AIX, Power, System z, Express, zEnterprise, BladeCenter, System i and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Windows is a trademark of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/