IBM Connections Suite V5.0 incorporates IBM Connections V5.0, IBM Connections Content Manager V5.0, and IBM Sametime Complete V9.0, a powerful combination designed to meet your social business needs

IBM United States Software Announcement 214-190
June 17, 2014


Table of contents
 Overview Overview  Technical information Technical information
 Key prerequisites Key prerequisites  Ordering information Ordering information
 Planned availability date Planned availability date  Terms and conditions Terms and conditions
 Description Description  Prices Prices
 Program number Program number  Order now Order now
 Publications Publications


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Overview
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IBM® Connections Suite V5.0 brings together, in one affordable offering, the capabilities that are designed to help:

New capabilities in IBM Connections V5.0 make it easier for a company's employees to work with customers and business partners on projects. Enhancements throughout IBM Connections V5.0 make relevant content more accessible, encourage brainstorming on new ideas, and organize the content that is shared in communities. Included in IBM Connections V5.0 is EditLive! for IBM Connections, an optional rich text editor for content authors who create wikis, blogs, and profiles.

IBM Sametime® Complete, part of IBM Connections Suite, helps accelerate your social business by enabling people to interact in real time, build trust, and make faster, better informed decisions. IBM Sametime Complete combines the powerful features of IBM Sametime Communicate and IBM Sametime Conference into a single, end-to-end offering.

IBM Connections Content Manager is a separately purchased add-on for IBM Connections. It provides content management capabilities for Communities in IBM Connections. IBM Connections Content Manager V5.0 includes an enhanced installation procedure for this add-on.

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Key prerequisites
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Refer to the Hardware requirements section for details.



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Planned availability date
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June 26, 2014: Electronic availability

July 24, 2014: Media availability



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Description
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IBM Connections Suite V5.0 includes IBM Connections V5.0, IBM Connections Content Manager V5.0, IBM Sametime Complete V9.0.

IBM Connections V5.0 adds new capabilities that make it easier for a company's employees to collaborate with customers and business partners on projects and share relevant information. With IBM Connections V5.0, external users, such as customers and business partners, can be invited to a shared file and an IBM Connections community. Communities that have been opened to external users are identified as such to the members of the community.

Companies can control who is empowered to create communities and files that are accessible to external users. Visual indicators are provided so that community members are informed which community members are external users.

In an IBM Connections community, external users can:

These new capabilities can be used to collaborate with external users to:

Enhancements throughout IBM Connections V5.0 can make relevant content more accessible, and accelerate your employees' ability to take action quickly.

In addition to the new capabilities in IBM Connections V5.0 and IBM Connections Content Manager V5.0, IBM Connections Suite V5.0 also includes all the capabilities of IBM Sametime Complete V9.0. This offering unifies IBM Sametime's entire individual and group communications tools into one, simple, comprehensive package.

If you are an existing IBM Connections or IBM Sametime Complete customer, you can take advantage of all the capabilities that IBM Connections Suite offers. Trade-up part numbers are available that permit you to leverage your existing investments and purchase a full IBM Connections Suite entitlement at a prorated rate.

Note that IBM Connections Content Manager V5.0 does not support the new external user capability that is provided in IBM Connections V5.0.

Consult IBM Technote 1670307 for additional technical guidance about this topic. IBM Technote 1670307 is located at

http://www.ibm.com/support/docview.wss?uid=swg21670307


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Availability of national languages
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Product description            Language        GA date
 
IBM Connections Suite V5.0.0   Multilingual    July 24, 2014
                               (Portuguese,
                               French,
                               Danish,
                               Catalan,
                               Kazakh,
                               Russian,
                               Hebrew,
                               Arabic, Thai,
                               Korean,
                               Chinese -
                               Simplified,
                               Spanish,
                               Norwegian
                               Bokmal,
                               Portuguese-Brazilian,
                               Croatian,
                               German,
                               Swedish,
                               Japanese,
                               Chinese -
                               Traditional,
                               Indonesian,
                               Hungarian,
                               Bulgarian,
                               English,
                               Romanian,
                               Slovenian,
                               Greek,
                               Turkish,
                               Dutch, Czech,
                               Slovakian,
                               Italian,
                               Finnish,
                               Polish)


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Program number
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Program    VRM                          Program name
number
 
5725-G54   5.0.0                        IBM Connections Suite


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Education support
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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training website

http://www.ibm.com/services/learning/

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.

IBM Software Services for Education provides education to support many IBM offerings. For a complete list of offerings visit the website at

http://www.ibm.com/software/lotus/training


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Hardware requirements

Visit

http://www-01.ibm.com/support/docview.wss?uid=swg27012786
Software requirements

Refer to the Hardware requirements section.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

IBM Connections Suite V5.0 will be distributed via a media package and electronic software distribution (ESD).

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Connections Suite               IBM             IBM
                                    Connections     Connections
Program name                          PID        Charge unit
                                      number     description
 
IBM Connections Suite                 5725-G54   Per Authorized
                                                 User

Charge metrics definitions

Install

Install is a unit of measure by which the program can be licensed. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program.

Passport Advantage program licenses

IBM Connections Suite

Part description                                         Part
                                                         number
 
IBM Connections Suite
IBM Connections Suite Per Authorized User Annual SW S&S  E0H98LL
 Rnwl
IBM Connections Suite Per Authorized User Lic + SW S&S   D0Z1SLL
 12 Mo
IBM Connections Suite Per Authorized User SW S&S         D0Z1TLL
 Reinstate 12 Mo

Passport Advantage trade-up licenses

IBM Connections Suite

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Connections Suite
IBM Connections             IBM Conn Suite AU from IBM  D12GLLL
                             Connections AU Trade Up
                             Lic + SW S&S 12 Mo
IBM Sametime Complete       IBM Conn Suite AU from IBM  D12GMLL
                             Sametime Complete AU Trade
                             Up Lic + SW S&S 12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
IBM Connections Suite V5.0.0
IBM Connections Suite V5.0 Multiplatform Multilingual    AY015ML
 Media Pack

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM Connections Suite V5.0.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Connections Suite PA    IBM Connections Suite V5.0  AY015ML
per Authorized User         Multiplatform Multilingual
                            Media Pack


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information number
Program name                        Program    LI number
                                    number
 
IBM Connections Suite               5725-G54   L-CMAS-9GHNMK

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Usage restriction

Yes. For additional information, refer to the License Information Document that is available on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
International Passport Agreement
Software Subscription and Support applies

Yes. Software Subscription and Support is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
System i® Software Maintenance applies

No

Educational allowance available

Not applicable.

Statement of good security practices

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent. In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM. The customer's business applications or business data is never transmitted to IBM.

More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Prices
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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus, Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financial benefit

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.



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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
For IBM Business Partner: pwcs@us.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Sametime, Passport Advantage, Express, System i, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/