IBM Worklight V6.2, which now includes the Mobile Application Platform Pattern, delivers mobile optimized, standards-based, middleware, and tools for enterprise-grade mobile applications and services creation

IBM United States Software Announcement 214-124
April 22, 2014


Table of contents
 Overview Overview  Publications Publications
 Key prerequisites Key prerequisites  Technical information Technical information
 Planned availability date Planned availability date  Ordering information Ordering information
 Description Description  Terms and conditions Terms and conditions
 Product positioning Product positioning  Prices Prices
 Program number Program number   Order now Order now


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At a glance
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IBM® Worklight® V6.2 is an open standards-based, mobile application platform, which enables accelerated delivery of innovative mobile solutions. As an essential element of the IBM MobileFirst portfolio, Worklight delivers the following functions:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Overview
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IBM Worklight is an element of the MobileFirst portfolio. Worklight goes beyond accelerating mobile application UI creation to deliver mobile optimized, standards-based, middleware and tools for enterprise-grade mobile applications and services creation. MobileFirst offers true, end-to-end mobile solutions that help you embrace mobile as essential to the future of business growth and innovation. It represents the full portfolio of IBM mobile enterprise offerings and services, enabling you to take advantage of in-depth IBM industry expertise in mobile, analytics, cloud, social, and security technologies. MobileFirst can help you transform your business model, capture new markets, efficiently extend your businesses to mobile employees, customers, and partners while maintaining the integrity and security of your assets.

Worklight can be integrated with complementary application development lifecycle, DevOps, security, management, and analytics capabilities to help you address the unique mobile needs of your business.

Worklight V6.2 helps you to:



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Key prerequisites
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For further details, refer to the Technical information section.



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Planned availability date
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Description
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Worklight V6.2 helps simplify the development of mobile web, hybrid, and native applications across multiple mobile platforms, which include iOS, Android, BlackBerry, Windows, Windows RT, Windows Phone, and Java™ ME. It provides visual development capabilities and source code enhancements to help developers accelerate development, test, and deliver mobile applications.

Version 6.2 consists of the following products and components:

Worklight V6.2 Enterprise editions have pricing metrics that are aligned with business-to-enterprise (B2E) purchasing patterns. Consumer editions have pricing metrics aligned with business-to-consumer (B2C) purchasing patterns.

Worklight V6.2 delivers the essential elements needed for mobile development, deployment, and management in B2C, business-to-business (B2B), and B2E environments.

Worklight is designed to provide an open, mobile application platform for developing, deploying, and managing mobile applications on an open, extensible platform. Enterprises can deliver mobile content that takes advantage of existing enterprise security, scalability, management solutions, and service-oriented architecture (SOA) services investments.

Worklight is based on open standards rather than proprietary scripting languages, automatic compilers, and code translators, helping you protect your mobile investment, reduce development costs, and avoid technology lock-ins.

Worklight V6.2 helps you to:

Worklight V6.2 provides the following seven main components:

Studio

Worklight helps simplify the development of mobile web, hybrid, and native applications across multiple mobile platforms, which include iOS, Android, BlackBerry, Windows, Windows RT, Windows Phone and Java ME. It provides visual development capabilities and source code editing to help developers accelerate development, test, and delivery of mobile applications. It includes an optimization framework to enable the delivery of a rich user experience that adheres to the unique capabilities and styling requirements of multiple mobile target environments and helps maximize the sharing of the codebase among environments. This can help you reduce costs of development, time to market, and ongoing management efforts.

Server

This mobile-optimized, middleware component facilitates connectivity between the mobile applications and the enterprise back-end and acts as a strong control point for analytics and security. It supports Mobile Application Management (MAM) and mobile application authenticity checks, mobile usage statistics and reports. It also facilitates authentication framework integration for single sign-on (SSO) and uniform architecture of push notifications, USSD, and SMS that allows the enterprise to initiate engagement with the application users, regardless of whether the application is running or not.

Device Runtime components

Device Runtime components are a set of developer libraries that are compiled into the mobile applications and are designed to interact with and complement server-side function. Device Runtime components also provide on-device, synchronized, and encrypted storage facilities for storing sensitive data on the device and to collect diagnostics and usage data for reporting and analytics.

Console

With the console, administrators can remotely manage users, applications or devices based on predetermined rules. New versions of an application's web code can automatically be pushed to users (depending on the terms and conditions provided by the mobile device vendor) or direct users to the application store when needed.

Administrators can also monitor the push notification framework and enable or disable notifications to specific applications. Furthermore, administrators can access reports describing application adoption and usage, or integrate with the enterprise Business Intelligence (BI) system to perform custom analytics on mobile usage data.

Application center

The Worklight Application Center can function as an enterprise application store by providing a place to deploy mobile applications across platforms with appropriate access control and role-based security either during development or production phases.

Mobile test workbench

With this workbench, developers can perform automated functional testing for accelerated delivery cycles of native and hybrid, and cross-platforms mobile applications; and record and run tests of mobile applications on devices and emulators.

Analytics platform

Analytics platform is a scalable, operational analytics platform that provides an aggregated view of server and client logs, and operational analytics data from both mobile applications and Worklight servers. You can search collected information with easy-to-use, natural query language to search for patterns, determine problems, and summarize the various statistical measures of platform usage. For example, you can determine new devices, usage frequency across mobile operating systems, and network latency trends all the way to your back-end systems.

The enhancements in Worklight V6.2 augment the already rich contents of Version 6.1 and Version 6.0:

WebSphere® Application Server Liberty Core support

Worklight V6.2 includes a copy of WebSphere Application Server Liberty Core in support of the Worklight Server component and a copy of Workload Deployer Pattern for Web Applications V2.0 in support of Mobile Application Platform Pattern component

DB2 support

Worklight V6.2 includes a copy of DB2 Workgroup Server Edition V10.5 and DB2 Enterprise Server Edition V10.5 for zLinux only in support of the Worklight Server component and a copy of IBM Transactional Database Pattern V1.1 in support of Mobile Application Platform Pattern component

Branded application flexibility

License components provide more flexibility in multi-brand situations. Worklight Consumer Edition Additional Brand Deployment enables the deployment of a single mobile application under multiple separate brands.


Note: There are restrictions on the use of these Additional Brand Deployment license entitlements. For details, refer to the Terms and conditions section.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

Section 508 of the US Rehabilitation Act

IBM Worklight V6.2 is capable as of &ega., when used in accordance with associated IBM documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.



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Product positioning
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Worklight V6.2 is a core product within the overall IBM mobile strategy and part of the MobileFirst portfolio. Worklight V6.2 offers organizations a wide set of services aimed at helping them develop and deploy rich, cross-platform mobile applications that connect mobile employees and users to enterprise, back-end systems and cloud-based services.

Worklight V6.2, together with the additional products from the MobileFirst portfolio, enables you to address the entire lifecycle of your mobile initiative.

Together with other IBM integration offerings, such as WebSphere DataPower® Appliance, and WebSphere MQ, Worklight V6.2 provides comprehensive integration to back-end systems and cloud-based services.

In addition, Mobile Development Lifecycle Solution helps deliver improved team collaboration and reduced development time through automated builds of multiple mobile device operating systems, test plan optimization, project planning, and development intelligence.



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Reference information
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For complete information about the MobileFirst portfolio of solutions and services, visit

http://www.ibm.com/mobilefirst

For information about migration from earlier versions of Worklight, refer to Software Withdrawal Announcement 913-180, dated August 13, 2013.



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Program number
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Program                 Program
number        VRM       name
 
5725-I43       6.2      IBM Worklight


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Additional information
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Services

IBM delivers a wide breadth of software and services offerings that can help you with many of your buying needs. Thousands of engagements enable IBM to help enterprises put mobile first by:

To learn more about Mobility Services and IBM Software Services, or to contact a software services sales specialist, visit

http://www.ibm.com/services/us/en/it-services/mobility-services.html
http://www.ibm.com/software/sw-services/

Worklight Developer Edition

The Developer Edition is available to help developers reduce testing effort, develop with confidence, and deliver innovative applications faster. This configuration is available at no charge, and will be supported on a best-can-do basis by forum only. Worklight Developer Edition is free for evaluation purposes and licensed for development use only.

For information and download, visit

http://www.ibm.com/developerworks/downloads/ws/worklight/


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Education support
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Education is a key component to ensuring software success. IBM creates a comprehensive portfolio of education material to help customers successfully deploy IBM software products to their maximum potential. The IBM education team is committed to providing the highest quality education content available to help your organization prosper in today's competitive marketplace. p. The IBM education team works closely with IBM product developers and IBM services organizations to ensure that the courses we offer provide the most current technical and product information. Our courses place an emphasis on the advanced knowledge and insight that only these sources can provide. We draw from a deep pool of IBM technical experience in the development of our courses, and pass that knowledge on to our students. Our courses emphasize hands on labs to develop comprehensive skills in using the product to solve business problems. The education offerings from IBM Training span the spectrum of skill needs, from introductory product overviews to advanced programming and product administration courses.

Role-based Training Paths can be found at:

http://www.ibm.com/software/websphere/education/paths/

The delivery of IBM education is provided by IBM Global Training Partners.

For more information about available education offerings, search on the product name at:

http://www.ibm.com/training

For building skills for a smarter planet, visit

http://www.ibm.com/services/learning/ites.wss/zz/en?pageType=page&c=B572656E16664O33



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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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The latest product documents for Worklight can be found at

http://www.ibm.com/mobile-docs

Complete product information, including white papers and "How-To" information, can also be found at

http://www.ibm.com/software/mobile-solutions/worklight/

You can find links to information on administrating and getting started with Worklight V6.2 in the readme file (readme.html) located on the root of the installation image.



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Technical information
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Specified operating environment

Hardware requirements

Servers

AIX

IBM POWER® family of processors supported by the corresponding releases of AIX V6.1 and V7.1

Linux

Solaris

Windows : Intel Core i5 or AMD K8, or later processor

Software requirements

Supported server operating systems

Supported desktop operating systems

Supported server-related and desktop-related software

Supported mobile device operating systems


Note: The Mobile Test Workbench for Worklight component will only be available on Android, and on iOS operating systems.

Supported mobile device-related software

For additional information and updates, visit

http://www-01.ibm.com/support/docview.wss?uid=swg27024838

This website will be updated with the currently supported software on the general availability date.

Supported cloud-based systems:

Supported virtualization technology

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Companion products

The following Rational® IDE products integrate well with Worklight to deliver unified front-end and back-end mobile development:

Worklight provides support for the following products, which together form a foundational mobile application platform:

Limitations

For additional information, refer to Usage restriction topic in the Terms and conditions section of this announcement, or to the license information document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf

Planning information

Direct customer support

Direct customer support is provided by IBM Operational Support Services - SoftwareXcel. This fee service enhances your productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services - SoftwareXcel helps answer questions pertaining to usage and suspected software defects for eligible products.

Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968).

For technical support or assistance, contact your IBM representative or visit

http://www.ibm.com/support
Packaging

The Worklight V6.2 package includes the license information document

The Worklight V6.2 package includes the following DVDs in their specific media packs:

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

For more information about IBM Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio

To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, visit

http://www.ibm.com/partnerworld/wps/bplocator/
 
Product name/Title     Product group             Product category
 
IBM Worklight V6.2     Application Integration   WebSphere
                       Middleware

Passport Advantage

                                                           Part
Program name/Description                                   number
 
Worklight (5725-I43)
 
Worklight Enterprise Edition
 
Per Client Device
 License + SW Subscription & Support 12 Months             D0PMQLL
 Annual SW Subscription & Support Renewal                  E0DSQLL
 SW Subscription & Support Reinstatement 12 Months         D0PMRLL
 
Per Install
 License + SW Subscription & Support 12 Months             D0PMTLL
 Annual SW Subscription & Support Renewal                  E0DSRLL
 SW Subscription & Support Reinstatement 12 Months         D0PMULL
Worklight Enterprise Edition for Non-Production Environment
 
Per Install
 License + SW Subscription & Support 12 Months             D0UXKLL
 Annual SW Subscription & Support Renewal                  E0F1LLL
 SW Subscription & Support Reinstatement 12 Months         D0UXLLL
Worklight Consumer Edition
 
Per Application
 License + SW Subscription & Support 12 Months             D0PMZLL
 Annual SW Subscription & Support Renewal                  E0DSTLL
 SW Subscription & Support Reinstatement 12 Months         D0PN0LL
Worklight Consumer Edition Additional Brand Deployment
 
Per Application
 License + SW Subscription & Support 12 Months             D0TDALL
 Annual SW Subscription & Support Renewal                  E0EKULL
 SW Subscription & Support Reinstatement 12 Months         D0TDBLL
Worklight Mobile Application Platform Pattern Consumer Edition
 
Per Application
 License + SW Subscription & Support 12 Months             D0YT1LL
 Annual SW Subscription & Support Renewal                  E0H3KLL
 SW Subscription & Support Reinstatement 12 Months         D0YT2LL
Worklight Mobile Application Platform Pattern Enterprise Edition
 
Per Virtual Server
 License + SW Subscription & Support 12 Months             D0YT5LL
 Annual SW Subscription & Support Renewal                  E0H3NLL
 SW Subscription & Support Reinstatement 12 Months         D0YT6LL
 
Per Client Device
 License + SW Subscription & Support 12 Months             D0YTBLL
 Annual SW Subscription & Support Renewal                  E0H3TLL
 SW Subscription & Support Reinstatement 12 Months         D0YTCLL
Worklight Mobile Application Platform Pattern Enterprise Edition
for Non-Production
 
Per Virtual Server
 License + SW Subscription & Support 12 Months             D0YTDLL
 Annual SW Subscription & Support Renewal                  E0H3ULL
 SW Subscription & Support Reinstatement 12 Months         D0YTELL

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Media packs


Note: Multiplatform Multilingual Media Packs are applicable to Worklight Enterprise Editions, and Worklight Consumer Edition platforms.

                                                           Media pack
Media pack name                                            part number
 
5725-I43
 
IBM Worklight Enterprise Edition V6.2                      BA18DEN
Multiplatform English Media Pack
 
IBM Worklight Consumer Edition V6.2                        BA18CEN
 Multiplatform English Media Pack
 

Cross-platform product for use on System z Integrated Facility for Linux (IFL) engines

Order the part numbers that follow when the product is intended to run on the Linux operating system on System z IFL engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

                                                           Part
Program name/Description                                   number
 
Worklight (5725-I43)
 
Worklight Enterprise Edition
 
Per Install for Linux on System z
 Linux on System z License + SW S&S 12 Months              D0PMWLL
 Linux on System z Annual SW S&S Renewal                   D0PMWLL
 Linux on System z SW S&S Reinstate 12 Months              D0PMXLL
 
Per Client Device for Linux on System z
 License and SW S&S 12 Months                              D0VBPLL
 Annual SW S&S Renewal                                     E0F6MLL
 SW S&S Reinstatement 12 Months                            D0VBQLL
   
Worklight Enterprise Edition for Non-Production Environment
 
Per Install for Linux on System z
 Linux on System z License + SW S&S 12 Months              D0UXMLL
 Linux on System z Annual SW S&S Renewal                   E0F1MLL
 Linux on System z SW S&S Reinstate 12 Months              D0UXNLL
 
Worklight Consumer Edition
 
Per Application for Linux on System z
 Linux on System z License + SW S&S 12 Months              D0PN2LL
 Linux on System z Annual SW S&S Renewal                   E0DSULL
 Linux on System z SW S&S Reinstate 12 Months              D0PN3LL
 
Worklight Consumer Edition Additional Brand Deployment
 
Per Application for Linux on System z
 Linux on System z License + SW S&S 12 Months              D0TDCLL
 Linux on System z Annual SW S&S Renewal                   E0EKVLL
 Linux on System z SW S&S Reinstate 12 Months              D0TDDLL

Charge metric

 
Program name        PID number     Charge metric
 
IBM Worklight       5725-I43       Client Device
                                   Install
                                   Application
                                   Virtual Server

Metric definitions are available at

http://www.ibm.com/software/lotus/passportadvantage/about_software_licensing.html

Install

Install is a unit of measure by which the program can be licensed. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program.

Server

Server is a unit of measure by which the program can be licensed. A server is a physical computer that is comprised of processing units, memory, and input/output capabilities and that executes requested procedures, commands, or applications for one or more users or Client Devices. Where racks, blade enclosures, or other similar equipment is being employed, each separable physical device (for example, a blade or a rack-mounted device) that has the required components is considered itself a separate server. For the purpose of server-based licensing, licensee must obtain entitlements for each server that is made available to the program, regardless of the number of processor cores and partitions in the server or the number of copies of the program on the server.

Notes

Client Device

Client Device is a unit of measure by which the program can be licensed. A Client Device is a single-user computing device or special-purpose sensor or telemetry device that requests the execution of or receives for execution a set of commands, procedures, or applications from or provides data to another computer system that is typically referred to as a server or is otherwise managed by the server. Multiple Client Devices may share access to a common server. A Client Device may have some processing capability or be programmable to allow a user to do work. Examples include, but are not limited to, actuators, appliances, automated teller machines, automatic meter readers, cash registers, disk drives, desktop computers, kiosks, notebook computers, personal digital assistants, point-of-sale terminals, sensors, smart meters, tape drives, and technical workstations. Licensee must obtain entitlements for every Client Device that runs, provides data to, uses services provided by, or otherwise accesses the program and for every other computer or server on which the program is installed.



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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

General Charge Terms

Cumulative Entitlements

Client Device and Install entitlements are not alternative means for licensing production use of the Program. Licensee must obtain sufficient entitlements to cover the Client Devices that are managed by the Program or contain an application connected to or derived from the Program as well as the appropriate number of Install entitlements for the relevant servers where the IBM Worklight Enterprise Edition supporting program is installed.

Non-production limitation

If the program license is designated as "Non-Production", the program can only be deployed as part of the licensee's internal development and test environment for internal non-production activities, including but not limited to testing, performance tuning, fault diagnosis, internal benchmarking, staging, quality assurance activity or developing internally used additions or extensions to the Program using published application programming interfaces. Licensee is not authorized to use any part of the Program for any other purposes without acquiring the appropriate production entitlements.

License Information number

L-JTHS-9GURGA IBM Worklight Enterprise Edition V6.2

L-JTHS-9GURBA IBM Worklight Consumer Edition V6.2

L-JTHS-9HHJAQ IBM Worklight Developer Edition V6.2

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

Yes. Contact your IBM representative.

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Usage restriction

Yes. The following usage restrictions apply to IBM Worklight Additional Brand Deployment components:

Limited Use Program

This program is supplied only for use with named program(s) identified below or their successors. Licensee is prohibited from using this program in connection with any other software.

Named program: Worklight Consumer Edition

Prohibited components

Notwithstanding any provision in the License Agreement, licensee is not authorized to use any of the Additional Brand Deployment entitlements in the following situations:

For additional information, refer to the License Information document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
IBM Operational Support Services - SoftwareXcel

No

Other support

Passport Advantage

System i® Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



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Statement of good security practices
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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Prices
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Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus. Additional information is also available at

http://www.ibm.com/software/passportadvantage

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit

http://www.ibm.com/financing


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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
For IBM Business Partner: pwcs@us.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

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Note: Shipments will begin after the planned availability date.

IBM Software Value Plus

These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high-value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.

Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_criteria

For questions regarding Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_contacts
Trademarks

Rational Team Concert is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, AIX, PureApplication, IBM SmartCloud, DB2, WebSphere, DataPower, Passport Advantage, POWER, System z, Express, Rational, Power, Cast Iron, System i and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Intel is a trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/