IBM OpenPages GRC Platform V7.0 delivers an integrated approach to managing risk and compliance initiatives across the enterprise

IBM United States Software Announcement 213-565
December 17, 2013


Table of contents
 Overview Overview  Publications Publications
 Key prerequisites Key prerequisites  Technical information Technical information
 Planned availability date Planned availability date  Ordering information Ordering information
 Description Description  Terms and conditions Terms and conditions
 Product positioning Product positioning  Prices Prices
 Statement of direction Statement of direction  Order now Order now
 Program number Program number

(Corrected on February 7, 2014)

Updated the following sections: At a glance, Overview, Description.

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At a glance
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IBM® OpenPages® GRC Platform V7.0 provides tools to:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Overview
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IBM OpenPages GRC Platform is an integrated governance, risk, and compliance platform that enables companies to manage risk and regulatory challenges across the enterprise. It provides a set of core services and functional components that spans risk and compliance domains including operational risk, policy and compliance, financial controls management, IT governance, and internal audit.

IBM OpenPages GRC Platform V7.0 delivers an enhanced user experience through a dynamic, task-oriented UI, and seamless visualization of GRC entities and processes. This release also provides increased scalability and serviceability with a public API for application extensions and integration, rule-based security, and a preconfigured operational risk module.



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Key prerequisites
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AIX®, Red Hat Enterprise Linux™, and Microsoft™ Windows™ Server platforms are supported.

Refer to the Hardware requirements and Software requirements sections for details.



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Planned availability date
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December 20, 2013: Electronic delivery

January 7, 2014: Media delivery



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Description
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IBM OpenPages GRC Platform V7.0 provides a powerful, highly scalable, and dynamic toolset that empowers managers with information transparency and the ability to identify, manage, monitor, and report on risk and compliance initiatives enterprise wide.

IBM OpenPages GRC Platform V7.0 capabilities include:

IBM OpenPages GRC Platform V7.0 offers five modular solutions for enterprise GRC.

IBM OpenPages Operational Risk Management

IBM OpenPages Operational Risk Management is designed to automate the process of identifying, measuring, and monitoring operational risk. It can be used to combine all risk data, including risk and control self assessments (RCSA), loss events, scenario analysis, external losses, and key risk indicators (KRI) into a single integrated module.

Key features:

IBM OpenPages Policy and Compliance Management

IBM OpenPages Policy and Compliance Management enables you to consolidate policy and compliance management, as well as manage regulatory change and regulator interaction. This software helps reduce the complexity and expense of complying with industry, ethics, privacy, and government regulatory mandates.

OpenPages Policy and Compliance Management automates the policy management lifecycle to help you achieve compliance, mitigate risks, and adhere to corporate policies and procedures.

Key features:

Business benefits:

IBM OpenPages Financial Controls Management

IBM OpenPages Financial Controls Management combines powerful document and process management with rich interactive reporting capabilities in a flexible, adaptable easy-to-use environment, enabling CEOs, CFOs, managers, independent auditors, and audit committees to perform all the necessary activities with a view to complying with financial reporting regulations in a simple and efficient manner.

Key features:

IBM OpenPages IT Governance

IBM OpenPages IT Governance enables you to align IT operations management with corporate business initiatives, strategy, and regulatory requirements. The software helps you to sustain compliance across best practice frameworks and regulations while managing internal IT control and risk according to the business processes they support.

OpenPages IT Governance lets you build a sustainable risk and compliance approach to address sensitive data, management of technology assets, and regulatory requirements.

Key features include:

IBM OpenPages Internal Audit Management

IBM OpenPages Internal Audit Management is designed to automate internal auditing procedures, and adds new efficiencies and standardization to the assessment of risk and compliance performance that helps improve the efficiency and effectiveness of internal audit processes, while helping you ensure independence and objectivity.

OpenPages Internal Audit Management enables auditors to automate and manage internal audits, and conduct broader risk and compliance management activities.

Key features:

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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IBM OpenPages GRC Platform V7.0 is designed to meet a growing demand for integrated risk and compliance management solutions. As the global regulatory landscape continues to shift and evolve, IBM OpenPages software offers companies the ability to augment their corporate infrastructure with a programmatic approach to managing enterprise risk and regulatory change.



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Statement of direction
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Oracle WebLogic Application Server and IBM OpenPages OpenAccess API deprecation

IBM is dedicated to delivering high quality products that provide a long term return on investment. As your requirements evolve and application demands grow, IBM will continue to develop new products to meet these needs. To support these future plans, IBM OpenPages GRC Platform V7.0 is the last planned release to support Oracle WebLogic Application Server and OpenPages OpenAccess API.

Oracle WebLogic Application Server: IBM WebSphere® Application Server is the IBM strategic application server technology. Future releases of OpenPages will utilize additional features and integrations available in WebSphere Application Server. Existing customers should plan to migrate from WebLogic Application Server to WebSphere Application Server. A customer-specific assessment by IBM Global Services is recommended to accurately determine your migration plans.

OpenPages OpenAccess API: OpenPages SDK, newly available in OpenPages GRC Platform V7.0, supports a superset of the functionality previously available in the OpenAccess API across all supported OpenPages environments. Existing customers, who utilize the OpenPages OpenAccess API, should plan migration to the OpenPages SDK.

IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.



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Availability of national languages
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Description        Availability date  Language
 
IBM OpenPages GRC  December 20, 2013  English US
 Platform V7.0                        English UK
                                      French
                                      Spanish
                                      Portuguese-Brazilian
                                      German
                                      Italian
                                      Japanese
                                      Chinese - Simplified
                                      Chinese - Traditional


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Program number
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Program                 Program
number          VRM     name
 
5725-D51        700     IBM OpenPages GRC Platform


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Education support
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Business Analytics OpenPages Education offers training courses for OpenPages V7.0. Course types are:

To view the training paths, find the right course for your role, view course descriptions, and register, visit

https://www-304.ibm.com/jct03001c/services/learning/ites.wss/us/en?pageType=page&c=C835 166M58373N43

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.



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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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Product publications are provided in PDF format only; hardcopy publications are not provided. Publications are available on the product media.

Product publications are available only in English.



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Technical information
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Specified operating environment

Hardware requirements

On December 20, 2013, details about the minimum hardware requirements to install and run IBM OpenPages software will be available at

http://www.ibm.com/support/docview.wss?uid=swg27039467
Software requirements

The following platforms are supported:

On December 20, 2013, details about the minimum software requirements to install and run IBM OpenPages software will be available at

http://www.ibm.com/support/docview.wss?uid=swg27039467

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

IBM Electronic Support

The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement, at no additional charge.

Read about the Electronic Support portfolio of tools

http://ibm.com/electronicsupport

Access the IBM Support Portal

http://ibm.com/support

Access the online Service Request tool

http://ibm.com/support/servicerequest

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and technical support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

IBM OpenPages GRC Platform V7.0 is available on DVD and via electronic download. All available language translations are included with the product. Media packs include hardcopy license information. This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

For more information about IBM Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio

To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, visit

http://www.ibm.com/partnerworld/wps/bplocator/
 
Product group: IBM OpenPages
Product Identifier Description (PID)

IBM OpenPages GRC V7.0         5725-D51
 
Product category: Business Analytics

Passport Advantage

 
                                                         Part
Program name/Description                                 number
 
IBM OpenPages GRC Platform Standard Edition
 Per Install
 - Software  license and S&S 12 months                   D0J9JLL
 - Software S&S 12 months Annual renewal                 E0C0GLL
 - Software S&S 12 months Reinstatement                  D0J9KLL
 
IBM OpenPages GRC Platform Enterprise Edition
 Per Install
 - Software  license and S&S 12 months                   D0JAGLL
 - Software S&S 12 months Annual renewal                 E0C0XLL
 - Software S&S 12 months Reinstatement                  D0JAHLL
 
IBM OpenPages GRC Platform Standard Edition for
 Non-Production Environment
 Per Install
 - Software  license and S&S 12 months                   D0JATLL
 - Software S&S 12 months Annual renewal                 E0C13LL
 - Software S&S 12 months Reinstatement                  D0JAULL
 
IBM OpenPages GRC Platform Enterprise Edition for
 Non-Production Environment
 Per Install
 - Software  license and S&S 12 months                   D0JAVLL
 - Software S&S 12 months Annual renewal                 E0C14LL
 - Software S&S 12 months Reinstatement                  D0JAWLL
 
IBM OpenPages GRC Platform Administrator
 Per Authorized User
 - Software  license and S&S 12 months                   D0JAILL
 - Software S&S 12 months Annual renewal                 E0C0YLL
 - Software S&S 12 months Reinstatement                  D0JAJLL
 
IBM OpenPages GRC Platform Business
 Per Authorized User
 - Software  license and S&S 12 months                   D0JAKLL
 - Software S&S 12 months Annual renewal                 E0C0ZLL
 - Software S&S 12 months Reinstatement                  D0JALLL
 
IBM OpenPages Financial Controls Management Business
 Per Authorized User
 - Software  license and S&S 12 months                   D0JAXLL
 - Software S&S 12 months Annual renewal                 E0C15LL
 - Software S&S 12 months Reinstatement                  D0JAYLL
 
IBM OpenPages Operational Risk Management Business
 Per Authorized User
 - Software  license and S&S 12 months                   D0JAELL
 - Software S&S 12 months Annual renewal                 E0C0WLL
 - Software S&S 12 months Reinstatement                  D0JAFLL
 
IBM OpenPages Policy and Compliance Management Business
 Per Authorized User
 - Software  license and S&S 12 months                   D0JAMLL
 - Software S&S 12 months Annual renewal                 E0C10LL
 - Software S&S 12 months Reinstatement                  D0JANLL
 
IBM OpenPages IT Governance Business
 Per Authorized User
 - Software  license and S&S 12 months                   D0JAALL
 - Software S&S 12 months Annual renewal                 E0C0ULL
 - Software S&S 12 months Reinstatement                  D0JABLL
 
IBM OpenPages Internal Audit Management Business
 Per Authorized User
 - Software  license and S&S 12 months                   D0JACLL
 - Software S&S 12 months Annual renewal                 E0C0VLL
 - Software S&S 12 months Reinstatement                  D0JADLL
 
IBM OpenPages GRC Platform Limited
 Per Authorized User
 - Software  license and S&S 12 months                   D0VGSLL
 - Software S&S 12 months Annual renewal                 E0F8XLL
 - Software S&S 12 months Reinstatement                  D0VGTLL
 
IBM OpenPages IT Governance Limited
 Per Authorized User
 - Software  license and S&S 12 months                   D0VGLLL
 - Software S&S 12 months Annual renewal                 E0F8ULL
 - Software S&S 12 months Reinstatement                  D0VGMLL
 
IBM OpenPages Policy and Compliance Management Limited
 Per Authorized User
 - Software  license and S&S 12 months                   D0VHQLL
 - Software S&S 12 months Annual renewal                 E0F99LL
 - Software S&S 12 months Reinstatement                  D0VHRLL
 
IBM OpenPages Financial Controls Management Limited
 Per Authorized User
 - Software  license and S&S 12 months                   D0VHBLL
 - Software S&S 12 months Annual renewal                 E0F92LL
 - Software S&S 12 months Reinstatement                  D0VHCLL
 
IBM OpenPages Operational Risk Management Limited
 Per Authorized User
 - Software  license and S&S 12 months                   D0VHNLL
 - Software S&S 12 months Annual renewal                 E0F98LL
 - Software S&S 12 months Reinstatement                  D0VHPLL
 
IBM OpenPages Internal Audit Management Limited
 Per Authorized User
 - Software  license and S&S 12 months                   D0VGNLL
 - Software S&S 12 months Annual renewal                 E0F8VLL
 - Software S&S 12 months Reinstatement                  D0VGPLL
 
IBM OpenPages GRC Platform Single-Function
 Per User Value Unit
 - Software  license and S&S 12 months                   D0VGQLL
 - Software S&S 12 months Annual renewal                 E0F8WLL
 - Software S&S 12 months Reinstatement                  D0VGRLL

Passport Advantage trade up

You must have previously acquired a license for the following precursor product to be eligible to acquire equivalent license of the trade-up product.

                                                              Trade-up
Precursor product             Trade-up product                part number
 
OpenPages IT Governance       OpenPages GRC Platform Limited  D0VGXLL
 Limited                       Authorized User
                               - License and S&S 12 months
 
OpenPages Financial Controls  OpenPages GRC Platform Limited  D0VGULL
 Management Limited            Authorized User
                               - License and S&S 12 months
 
OpenPages Policy and          OpenPages GRC Platform Limited  D0VGWLL
 Compliance Management         Authorized User
 Limited                       - License and S&S 12 months
 
OpenPages Internal Audit      OpenPages GRC Platform Limited  D0VGYLL
 Management Limited            Authorized User
                               - License and S&S 12 months
 
OpenPages Operational Risk    OpenPages GRC Platform Limited  D0VGVLL
 Management Limited            Authorized User
                               - License and S&S 12 months
 
OpenPages GRC Platform        Openpages GRC Platform          D0JB4LL
 Standard Edition for          Enterprise Edition for
 Non-Production Environment    Non-Production Environment
                               - Per Install
 
OpenPages GRC Platform        Openpages GRC Platform          D0JB5LL
 Standard Edition              Enterprise Edition
                               - Per Install
 
OpenPages GRC Platform        OpenPages GRC Platform          D0JB1LL
 Business                      Business
 Single Module                 - Authorized User

Consult your IBM representative if you have any questions.

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

 
Entitled maintenance offerings
                                                              Part
description                                                   number
 
IBM OpenPages GRC Platform V7.0.0 Multiplatform Multilingual  B503ZML

Cross-platform product for use on zEnterprise® BladeCenter® Extension

Order the part numbers that follow when the product is used for either the development of code that will be deployed on zEnterprise BladeCenter Extension or when the product will be communicating or transferring data between a distributed server and a zEnterprise BladeCenter Extension. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

                                                         Part
Program name/Description                                 number
 
IBM OpenPages GRC Platform Standard Edition
 for zEnterprise BladeCenter Extension
 Per Install
 - Software  license and S&S 12 months                   D0VJ1LL
 - Software S&S 12 months Annual renewal                 E0F9PLL
 - Software S&S 12 months Reinstatement                  D0VJ2LL
 
IBM OpenPages GRC Platform Enterprise Edition
 for zEnterprise BladeCenter Extension
 Per Install
 - Software  license and S&S 12 months                   D0VJ3LL
 - Software S&S 12 months Annual renewal                 E0F9QLL
 - Software S&S 12 months Reinstatement                  D0VJ4LL
 
IBM OpenPages GRC Platform Standard Edition for
 Non-Production Environment
 for zEnterprise BladeCenter Extension
 Per Install
 - Software  license and S&S 12 months                   D0VJBLL
 - Software S&S 12 months Annual renewal                 E0F9TLL
 - Software S&S 12 months Reinstatement                  D0VJCLL
 
IBM OpenPages GRC Platform Enterprise Edition for
 Non-Production Environment
 for zEnterprise BladeCenter Extension
 Per Install
 - Software  license and S&S 12 months                   D0VJDLL
 - Software S&S 12 months Annual renewal                 E0F9ULL
 - Software S&S 12 months Reinstatement                  D0VJELL
 
IBM OpenPages GRC Platform Administrator
 for zEnterprise BladeCenter Extension
 Per Authorized User
 - Software  license and S&S 12 months                   D0VJ6LL
 - Software S&S 12 months Annual renewal                 E0F9RLL
 - Software S&S 12 months Reinstatement                  D0VJ7LL
 
IBM OpenPages GRC Platform Business
 for zEnterprise BladeCenter Extension
 Per Authorized User
 - Software  license and S&S 12 months                   D0VJ8LL
 - Software S&S 12 months Annual renewal                 E0F9SLL
 - Software S&S 12 months Reinstatement                  D0VJ9LL
 
IBM OpenPages Financial Controls Management Business
 for zEnterprise BladeCenter Extension
 Per Authorized User
 - Software  license and S&S 12 months                   D0VJGLL
 - Software S&S 12 months Annual renewal                 E0F9VLL
 - Software S&S 12 months Reinstatement                  D0VJHLL
 
IBM OpenPages Operational Risk Management Business
 for zEnterprise BladeCenter Extension
 Per Authorized User
 - Software  license and S&S 12 months                   D0VJILL
 - Software S&S 12 months Annual renewal                 E0F9WLL
 - Software S&S 12 months Reinstatement                  D0VJJLL
 
IBM OpenPages Policy and Compliance Management Business
 for zEnterprise BladeCenter Extension
 Per Authorized User
 - Software  license and S&S 12 months                   D0VJKLL
 - Software S&S 12 months Annual renewal                 E0F9XLL
 - Software S&S 12 months Reinstatement                  D0VJLLL
 
IBM OpenPages IT Governance Business
 for zEnterprise BladeCenter Extension
 Per Authorized User
 - Software  license and S&S 12 months                   D0VJMLL
 - Software S&S 12 months Annual renewal                 E0F9YLL
 - Software S&S 12 months Reinstatement                  D0VJNLL
 
IBM OpenPages Internal Audit Management Business
for zEnterprise BladeCenter Extension
 Per Authorized User
 - Software  license and S&S 12 months                   D0VJPLL
 - Software S&S 12 months Annual renewal                 E0F9ZLL
 - Software S&S 12 months Reinstatement                  D0VJQLL
 
IBM OpenPages GRC Platform Limited
 for zEnterprise BladeCenter Extension
 Per Authorized User
 - Software  license and S&S 12 months                   D0VF1LL
 - Software S&S 12 months Annual renewal                 E0F89LL
 - Software S&S 12 months Reinstatement                  D0VF2LL
 
IBM OpenPages IT Governance Limited
 for zEnterprise BladeCenter Extension
 Per Authorized User
 - Software  license and S&S 12 months                   D0VFGLL
 - Software S&S 12 months Annual renewal                 E0F8ELL
 - Software S&S 12 months Reinstatement                  D0VFHLL
 
IBM OpenPages Policy and Compliance Management Limited
 for zEnterprise BladeCenter Extension
 Per Authorized User
 - Software  license and S&S 12 months                   D0VFELL
 - Software S&S 12 months Annual renewal                 E0F8DLL
 - Software S&S 12 months Reinstatement                  D0VFFLL
 
IBM OpenPages Financial Controls Management Limited
 for zEnterprise BladeCenter Extension
 Per Authorized User
 - Software  license and S&S 12 months                   D0VF8LL
 - Software S&S 12 months Annual renewal                 E0F8ALL
 - Software S&S 12 months Reinstatement                  D0VF9LL
 
IBM OpenPages Operational Risk Management Limited
 for zEnterprise BladeCenter Extension
 Per Authorized User
 - Software  license and S&S 12 months                   D0VFCLL
 - Software S&S 12 months Annual renewal                 E0F8CLL
 - Software S&S 12 months Reinstatement                  D0VFDLL
 
IBM OpenPages Internal Audit Management Limited
 for zEnterprise BladeCenter Extension
 Per Authorized User
 - Software  license and S&S 12 months                   D0VFILL
 - Software S&S 12 months Annual renewal                 E0F8FLL
 - Software S&S 12 months Reinstatement                  D0VFJLL
 
IBM OpenPages GRC Platform Single-Function
 for zEnterprise BladeCenter Extension
 Per User Value Unit
 - Software  license and S&S 12 months                   D0VFKLL
 - Software S&S 12 months Annual renewal                 E0F8GLL
 - Software S&S 12 months Reinstatement                  D0VFLLL

Trade-up part numbers

You must have previously acquired a license for the following precursor product to be eligible to acquire equivalent license of the trade-up product.

                                                              Trade-up
Precursor product             Trade-up product                part number
 
OpenPages IT Governance      OpenPages GRC Platform Limited   D0VF6LL
 Limited                      for zEnterprise Bladecenter Ext
                              Authorized User
                              - License and S&S 12 months
 
OpenPages Financial          OpenPages GRC Platform Limited   D0VF3LL
 Controls Management          for zEnterprise Bladecenter Ext
                              Authorized User
                              - License and S&S 12 months
 
OpenPages Policy and         OpenPages GRC Platform Limited   D0VF5LL
 Compliance Management        for zEnterprise Bladecenter Ext
 Limited                      Authorized User
                              - License and S&S 12 months
 
OpenPages Internal Audit     OpenPages GRC Platform Limited   D0VF7LL
 Management Limited           for zEnterprise Bladecenter Ext
                              Authorized User
                              - License and S&S 12 months
 
OpenPages Operational Risk   OpenPages GRC Platform Limited   D0VF4LL
 Management Limited           for zEnterprise Bladecenter Ext
                              Authorized User
                              - License and S&S 12 months
 
OpenPages GRC Platform        Openpages GRC Platform          D0VJFLL
 Standard Edition for          Enterprise Edition for
 Non-Production Environment    Non-Production Environment for
 for zEnterprise Bladecenter   zEnterprise Bladecenter Ext
 Extension                     - Per Install
 
OpenPages GRC Platform       Openpages GRC Platform           D0VJ5LL
 Standard Edition for         Enterprise Edition
 for zEnterprise Bladecenter  for zEnterprise Bladecenter Ext
 Extension                    - Per Install
 
OpenPages GRC Platform       OpenPages GRC Platform           D0VJALL
 Business Single Module for   Business for zEnterprise
 zEnterprise Bladecenter Ext  Bladecenter Extension
                              - Authorized User

Consult your IBM representative if you have any questions.

Charge metric

 
                     Part number or
Program name         PID number           Charge metric
 
IBM OpenPages GRC    5725-D51             Installs
 Platform                                 Authorized User
                                          User Value Unit

Authorized User

Authorized User is a unit of measure by which the program can be licensed. An Authorized User is a unique person who is given access to the program. The program may be installed on any number of computers or servers and each Authorized User may have simultaneous access to any number of instances of the program at one time. Licensee must obtain separate, dedicated entitlements for each Authorized User given access to the program in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means. An entitlement for an Authorized User is unique to that Authorized User and may not be shared, nor may it be reassigned other than for the permanent transfer of the Authorized User entitlement to another person.

Note: Some programs may be licensed where devices are considered users. In that case, the following applies. Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate User of the program and requires an entitlement as if that device were a person.

User Value Unit (UVU)

UVU is a unit of measure by which the program can be licensed. UVU Proofs of Entitlement (PoEs) are based on the number and type of users for the given program. Licensee must obtain sufficient entitlements for the number of UVUs required for licensee's environment as specified in the program specific table. The UVU entitlements are specific to the program and type of user and may not be exchanged, interchanged, or aggregated with UVU entitlements of another program or type of user. Refer to the program specific UVU table.

Install

Install is a unit of measure by which the program can be licensed. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program.



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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information form number
L-JLUN-978RBS: IBM OpenPages GRC Platform V7.0

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of three years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Other terms
Volume orders (IVO)

No

IBM International Passport Advantage Agreement
Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
System i® Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



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Statement of good security practices
Bottom rule

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
Bottom rule

Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent. In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM. The customer's business applications or business data is never transmitted to IBM.

More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Top rule
Prices
Bottom rule

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus. Additional information is also available at

http://www.ibm.com/software/passportadvantage

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit

http://www.ibm.com/financing


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Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
For IBM Business Partner: pwcs@us.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.

IBM Software Value Plus

These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high-value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.

Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_criteria

For questions regarding Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_contacts
Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, OpenPages, AIX, Algo FIRST, WebSphere, Passport Advantage, Express, zEnterprise, BladeCenter, System i and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Intel is a trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/