IBM SmartCloud Virtual Storage Center V5.2 offers cross-platform, automated storage, tier optimization, and improved data protection over IP networks

IBM United States Software Announcement 213-465
October 8, 2013


Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number  Order now Order now
Publications Publications


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At a glance
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Highlights of IBM SmartCloud® Virtual Storage Center V5.2:

For ordering, contact your IBM® representative or an IBM Business Partner. For more information contact the Americas Call Centers at 800-IBM-CALL (426-2255). Reference: YE00



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Overview
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IBM SmartCloud Virtual Storage Center V5.2 provides more efficient virtualization management and data protection for heterogeneous storage environments. SmartCloud Virtual Storage Center V5.2 helps IT storage managers migrate to an agile cloud-based storage environment and manage it more effectively without having to replace existing storage systems.

This offering helps remove the physicality of storage, as well as the complexity associated with managing multivendor infrastructures. It ultimately helps businesses to optimize provisioning, capacity, availability, data protection, reporting, and management for virtualized storage.

SmartCloud Virtual Storage Center V5.2 offers both a storage virtualization platform and capabilities for storage virtualization management. Version 5.2 delivers to customers under one licensed software product, the complete set of advanced functions available in the IBM Tivoli® Storage Productivity Center Storage Analytics Engine, all of the functions available for virtualization, remote-mirroring and FlashCopy® of the IBM System Storage® SAN Volume Controller (SVC), and all the capabilities of the Tivoli Storage FlashCopy Manager.

SmartCloud Virtual Storage Center V5.2 offers the following advanced capabilities that help provide for:



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Key prerequisites
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For the key prerequisites, refer to the Technical information section.



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Planned availability date
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Description
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SmartCloud Virtual Storage Center can help you to achieve enhanced storage efficiency, greater mobility, and stronger control over storage performance and management. Key value enhancers are:

SmartCloud Virtual Storage Center can help accelerate time to value and reduce significant total cost of ownership by providing:

SmartCloud Virtual Storage Center offers both a storage virtualization platform and capabilities for storage virtualization management. It delivers, under one licensed software product, the complete set of advanced functions available in the Tivoli Storage Productivity Center, all of the virtualization, remote-mirroring and FlashCopy capabilities of the IBM System Storage SAN Volume Controller (SVC), and all the capabilities of the Tivoli Storage FlashCopy Manager.

Tivoli Storage Productivity Center Storage Analytics Engine, the management component in SmartCloud Virtual Storage Center is designed to provide advanced storage infrastructure and data management capabilities. The Tivoli Storage Productivity Center component available in SmartCloud Virtual Storage Center includes all the capabilities of Tivoli Storage Productivity Center and uniquely provides all the advanced functions that were available in the past as part of Tivoli Storage Productivity Center Standard Edition.

Unique to SmartCloud Virtual Storage Center is the storage analytics engine that provides data management with file system and database scanning and analysis, data placement based on workload characteristics, user quotas, and integration with Tivoli Storage Manager.

SmartCloud Virtual Storage Center helps provide best practices for configuration management, configuration change management, a storage optimizer, tiered storage capacity optimization and reporting, Storage Area Network (SAN) planning, and policy-based management.

The Tivoli Storage Productivity Center component also includes management and automation of data replication, and APIs to help manage storage in virtual and cloud environments such as IBM Scale Out Network Attached Storage (SONAS) and Storwize® V7000 Unified. As with the other components of SmartCloud Virtual Storage Center you may use the Tivoli Storage Productivity Center component independent of deploying any of the other components. When doing so, rather than counting the capacity to be licensed as the amount of storage managed by the SVC component (as you do with SmartCloud Virtual Storage Center), count the managed capacity to be licensed the same as you would for a Tivoli Storage Productivity Center deployment. Refer to the Reference information section for more about Tivoli Storage Productivity Center.

Tivoli Storage FlashCopy Manager, the data backup and restore component in SmartCloud Virtual Storage Center provides fast, application-aware backups and restores, leveraging advanced snapshot technologies available with IBM Storage Systems.

Tivoli Storage FlashCopy Manager is designed to deliver data protection for business-critical applications via integrated application snapshot backup and restore capabilities. These capabilities are achieved through the utilization of advanced storage-specific hardware snapshot technology to help create a high-performance, low-impact, application data protection solution. It is designed for easier installation, configuration, and deployment, and integrates well with various storage systems such as Storwize V7000, System Storage SVC, IBM System Storage DS8000® , IBM XIV® Storage System, and NetApp.

IBM System Storage SVC, the virtualization platform component in SmartCloud Virtual Storage Center is designed to deliver storage virtualization in environments from large enterprises to small-sized and mid-sized organizations. It can help solve storage requirements growing at a fast rate and reduce the necessary costs to manage storage requirements that are taking over the IT budget.

Using the Global Mirror (remote mirror) function, System Storage SVC is designed to provide options to help administrators balance network bandwidth requirements and recovery point objectives for applications, helping to reduce operating costs for disaster recovery solutions. It supports higher recovery point objective (RPO) times, providing the option to use a lower bandwidth link between mirrored sites.

This lower bandwidth remote mirroring uses space more efficiently, FlashCopy targets as sources in remote copy relationships to increase the time allowed to complete a remote copy data cycle. With the ability to remote mirror from one system to the other, you now have greater flexibility in your expanding environments using both Storwize V7000 and System Storage SVC in remote mirror relationships.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Reference information
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For SmartCloud Virtual Storage Center V5.1 System Z support, refer to Software Announcement 213-454, dated September 17, 2013.

For SmartCloud Virtual Storage Center V5.1, refer to Software Announcement 212-185, dated October 3, 2012.

For Tivoli Storage Productivity Center, refer to Software Announcement 213-436, dated October 8, 2013.

For System Storage SAN Volume Controller refer to Software Announcement 212-181, dated June 4, 2012.



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Program number
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Program
number    VRM   Program name

5725-F92  5.2   IBM SmartCloud Virtual Storage Center (PPA)
5608-AE1  5.2   IBM SmartCloud Virtual Storage Center (AAS)

Product identification number

Program                                               SW S&S
PID number                                            PID number

608-AE1
 
SW Subscription and Support 1-year registration       5608-AE2
SW Subscription and Support 2-year registration       5608-AE3
SW Subscription and Support 3-year registration       5608-AE4
SW Subscription and Support 4-year registration       5608-AE5
SW Subscription and Support 5-year registration       5608-AE6


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Education support
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Comprehensive education for Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit

http://www-306.ibm.com/software/tivoli/education/


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM , you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=213-465


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Publications
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Publications for Tivoli Storage Productivity Center

The publications listed will be available in English and can be downloaded from the following website on the general availability date. Except for the French translation of the IBM Tivoli Storage Productivity Center V5.2 User's Guide, which will be available at the general availability date, translated publications in selected languages will be available for download within 30 days of the general availability date.

Publications can be downloaded from the Tivoli Storage Productivity Center Information Center at the following location

http://pic.dhe.ibm.com/infocenter/tivihelp/v59r1/index.jsp
Title                                                 Order number

IBM Tivoli Storage Productivity Center V5.2           SC27-4058
 Installation and Configuration Guide                 
IBM Tivoli Storage Productivity Center V5.2           SC27-4059
 Quick Installation Guide                             
IBM Tivoli Storage Productivity Center V5.2           SC27-4060
 User's Guide                                               
IBM Tivoli Storage Productivity Center V5.2           SC27-4061
 Messages Guide                                                
IBM Tivoli Storage Productivity Center V5.2           SC27-4089
 Command-Line Interface Reference                     
IBM Tivoli Storage Productivity Center V5.2           SC27-4090
 Problem Determination Guide                                  

Publications for IBM SAN Volume Controller

Publications are available for IBM SAN Volume Controller from the IBM SAN Volume Controller Information Center, located at

http://pic.dhe.ibm.com/infocenter/svc/ic/index.jsp

Publications for Tivoli Storage FlashCopy Manager

Publications are available for Tivoli Storage FlashCopy Manager from the Tivoli Storage Manager Information Center, located at

http://pic.dhe.ibm.com/infocenter/tsminfo/v6r4/index.jsp

The IBM Publications Center

http://www-05.ibm.com/e-business/linkweb/publications/servlet/pbi.wss

The IBM Publications Center is a worldwide central repository of for IBM product publications and marketing material, with a catalog of 70,000 items. Publications are available in electronic format to be viewed or downloaded free of charge.



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Technical information
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Specified operating environment

Hardware and software requirements

The hardware and software requirements and prerequisites are available at this site.

http://www-01.ibm.com/support/docview.wss?&uid=swg21386446&

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Companion products

For Tivoli Storage Productivity Center, refer to Software Announcement 213-436, dated October 08, 2013

For IBM System Storage SAN Volume Controller refer to Software Announcement 212-181, dated June 4, 2012.

Refer to the respective sections of hardware and software requirements documented in the announcements of these products.

Note: The hardware virtualization engine used for the SmartCloud Virtual Storage Center offering may be a SAN Volume Controller machine type 2145 or a Storwize V7000 Control Enclosure machine type 2076. In either case, all managed storage capacity must be licensed, whether contained internally within the virtualization engine device or external to it.

IBM Electronic Support

The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement, at no additional charge.

Read about the Electronic Support portfolio of tools: http://ibm.com/electronicsupport
Access the IBM Support Portal: http://ibm.com/support
Access the online Service Request tool: http://ibm.com/support/servicerequest

Planning information

IBM System Storage SAN Volume Controller and Tivoli Storage FlashCopy Manager

Refer to the planning information documented in the announcements of these products, as referred to in the Reference information section.

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and technical support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

SmartCloud Virtual Storage Center V5.2 is distributed with:

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

SmartCloud Virtual Storage Center V5.2 uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Licensing metric definitions and pricing examples
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Licensing metric definitions

Tiered Terabytes (1-100), (101-250), (251-500), (501-750), (751-1,250), (1,251- 2,000), (2,001+)

Terabyte (1-100), Terabyte (101-250) Terabyte (251-500), Terabyte (501-750), Terabyte (751-1,250), Terabyte (1,251-2,000), and Terabyte (2,001+) is a unit of measure by which the program can be licensed. Proofs of Entitlement are based on the number of Terabytes available to the program. A Terabyte is 2 to the 40th power bytes. Licensee must obtain sufficient entitlements required for Licensee's environment. The entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with entitlements of another program.

Instead of the entitlements required for the program directly, Licensee must obtain Terabyte entitlements for this program sufficient to cover the storage managed by the program. The storage managed is the total allocated size of all volumes managed by the program.

Pricing example

SmartCloud Virtual Storage Center

SmartCloud Virtual Storage Center uses a tiered terabyte (TB) pricing model. The model consists of seven tiers that are to be used cumulatively. All tiers must be used in order (begin with the first tier and move on to the second tier, and so on) to arrive at the desired total amount of TB.

Based on the actual TB tiers, the following example is an illustration, using variables for prices, that shows how to calculate the prices:

 
Tier TB range        $K/TB
(actual)
 
    1-100              x
  101-250              y
  251-500              z
  501-750              a
  751-1,250            b
1,251-2,000            c
2,001+                 d
   
Total TB
ordered       How it is charged
 
   50 TB      (x * 50 TB)
 
  150 TB      (x * 100 TB) + (y * 50 TB)
 
  500 TB      (x * 100 TB) + (y * 150 TB) + (z * 250 TB)
 
1,200 TB      (x * 100 TB) + (y * 150 TB) + (z * 250 TB) +
              (a * 250 TB) + (b * 450 TB)
 
1,800 TB      (x * 100 TB) + (y * 150 TB) + (z * 250 TB) +
              (a * 250 TB) + (b * 500 TB) + (c * 550 TB)
 
2,500 TB      (x * 100 TB) + (y * 150 TB) + (z * 250 TB) +
              (a * 250 TB) + (b * 500 TB) + (c * 750 TB) +
              (d * 500 TB)


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Ordering information
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This product is only available via Passport Advantage . It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

For more information about IBM Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio

To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, visit

http://www.ibm.com/partnerworld/wps/bplocator/

Product group: Tivoli Storage

Product category: Tivoli Storage Productivity Center

                                          PID
Product identifier description            number

IBM SmartCloud Virtual Storage Center     5725-F92
 (for Passport Advantage)
IBM SmartCloud Virtual Storage Center     5608-AE1
 (for AAS)

Passport Advantage trade up

You must have previously acquired a license for the following precursor product to be eligible to acquire an equivalent license of the trade-up product.

                                                        Trade-up
Precursor product           Trade-up product            part number

IBM Tivoli Storage          IBM SmartCloud
Productivity Center         Virtual Storage
(5725-F93)                  Center (5725-F92)
 
TB 100 Trade-up License     TB 100 Trade-up License     D0UZFLL
TB 250 Trade-up License     TB 250 Trade-up License     D0UZKLL
TB 500 Trade-up License     TB 500 Trade-up License     D0UZQLL
TB 750 Trade-up License     TB 750 Trade-up License     D0V02LL
TB 1250 Trade-up License    TB 1250 Trade-up License    D0V07LL
TB 2000 Trade-up License    TB 2000 Trade-up License    D0V0CLL
TB 2001+ Trade-up License   TB 2001+ Trade-up License   D0V0HLL
IBM Tivoli Storage          IBM SmartCloud
Productivity Center         Virtual Storage
Standard Edition            Center (5725-F92)
(5608-AE1)
 
TB 100 Trade-up License     TB 100 Trade-up License     D0UZGLL
TB 250 Trade-up License     TB 250 Trade-up License     D0UZLLL
TB 500 Trade-up License     TB 500 Trade-up License     D0UZRLL
TB 750 Trade-up License     TB 750 Trade-up License     D0V03LL
TB 1250 Trade-up License    TB 1250 Trade-up License    D0V08LL
TB 2000 Trade-up License    TB 2000 Trade-up License    D0V0DLL
TB 2001+ Trade-up License   TB 2001+ Trade-up License   D0V0ILL
IBM System Storage          IBM SmartCloud
SAN Volume Controller       Virtual Storage
(5725-B99)                  Center (5725-F92)
 
TB 100 Trade-up License     TB 100 Trade-up License     D0UZELL
TB 250 Trade-up License     TB 250 Trade-up License     D0UZJLL
TB 500 Trade-up License     TB 500 Trade-up License     D0UZPLL
TB 750 Trade-up License     TB 750 Trade-up License     D0V01LL
TB 1250 Trade-up License    TB 1250 Trade-up License    D0V06LL
TB 2000 Trade-up License    TB 2000 Trade-up License    D0V0BLL
TB 2001+ Trade-up License   TB 2001+ Trade-up License   D0V0GLL

Consult your IBM representative if you have any questions.

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Entitled maintenance offerings
description                                      Part number

IBM SmartCloud Virtual Storage Center V5.2
 Multiplatform, Multilingual DVD Media Pack      BJ140ML

Current licensees

Current licensees, with support in effect, will receive instructions on how to order this update.

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Important ordering note

If you only want basic storage resource management function, order a license for IBM Tivoli Storage Productivity Center. When ordering a license for IBM SmartCloud Virtual Storage Center, it is not necessary to order a separate license for IBM Tivoli Storage Productivity Center.

Ordering information for Passport Advantage

Passport Advantage allows you to have a common anniversary date for Software Subscription and Support (SW S&S) renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of SW S&S (also referred to as Software Maintenance). SW S&S in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all SW S&S will renew at the common anniversary date for twelve full months of SW S&S.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Support Handbook for specific terms relating to, and a more complete description of, technical support provided through SW S&S.

The quantity to be specified for the Passport Advantage part numbers in the following tables is per terabyte. To order for Passport Advantage , specify the desired part number and quantity.

 
Description                                             Part number
 
SmartCloud Virtual Storage Center(5725-F92)
 
Per Terabyte (1-100)
 License and SW S&S 12 Months                           D0UZCLL
 Annual SW S&S Renewal                                  E0F2KLL
 SW S&S Reinstatement 12 Months                         D0UZDLL
 
Per Terabyte (1-100) for System Z
 License and SW S&S 12 Months                           D11IILL
 Annual SW S&S Renewal                                  E01E7LL
 SW S&S Reinstatement 12 Months                         D11IJLL
 
Per Terabyte (101-250)
 License and SW S&S 12 Months                           D0UZHLL
 Annual SW S&S Renewal                                  E0F2LLL
 SW S&S Reinstatement 12 Months                         D0UZILL
 
Per Terabyte (101-250) for System Z
 License and SW S&S 12 Months                           D11IKLL
 Annual SW S&S Renewal                                  E01E8LL
 SW S&S Reinstatement 12 Months                         D11ILLL
 
Per Terabyte (251-500)
 License and SW S&S 12 Months                           D0UZMLL
 Annual SW S&S Renewal                                  E0F2MLL
 SW S&S Reinstatement 12 Months                         D0UZNLL
 
Per Terabyte (251-500) for System Z
 License and SW S&S 12 Months                           D11IMLL
 Annual SW S&S Renewal                                  E01E9LL
 SW S&S Reinstatement 12 Months                         D11INLL
 
Per Terabyte (501-750)
 License and SW S&S 12 Months                           D0UZZLL
 Annual SW S&S Renewal                                  E0F2RLL
 SW S&S Reinstatement 12 Months                         D0V00LL
 
Per Terabyte (501-750) for System Z
 License and SW S&S 12 Months                           D11IPLL
 Annual SW S&S Renewal                                  E01EALL
 SW S&S Reinstatement 12 Months                         D11IQLL
 
Per Terabyte (751-1,250)
 License and SW S&S 12 Months                           D0V04LL
 Annual SW S&S Renewal                                  E0F2SLL
 SW S&S Reinstatement 12 Months                         D0V05LL
 
Per Terabyte (751-1,250) for System Z
 License and SW S&S 12 Months                           D11IRLL
 Annual SW S&S Renewal                                  E01EBLL
 SW S&S Reinstatement 12 Months                         D11ISLL
 
Per Terabyte (1,251-2,000)
 License and SW S&S 12 Months                           D0V09LL
 Annual SW S&S Renewal                                  E0F2TLL
 SW S&S Reinstatement 12 Months                         D0V0ALL
   
Per Terabyte (1,251-2,000) for System Z
 License and SW S&S 12 Months                           D11ITLL
 Annual SW S&S Renewal                                  E01ECLL
 SW S&S Reinstatement 12 Months                         D11IULL
 
Per Terabyte (2,001+)
 License and SW S&S 12 Months                           D0V0ELL
 Annual SW S&S Renewal                                  E0F2ULL
 SW S&S Reinstatement 12 Months                         D0V0FLL
 
Per Terabyte (2,001+) for System Z
 License and SW S&S 12 Months                           D11IVLL
 Annual SW S&S Renewal                                  E01EDLL
 SW S&S Reinstatement 12 Months                         D11IWLL
 

To order a media pack for Passport Advantage , specify the part number in the desired quantity from the following table:

 
Description                                             Part number

IBM SmartCloud Virtual Storage Center V5.2
 Multiplatform, Multilingual DVD Media Pack               BJ140ML

IBM SmartCloud Virtual Storage Center is also available via web download from Passport Advantage .

Ordering information for Advanced Administrative System (AAS)

Ordering information for 5608-AE1, SmartCloud Virtual Storage Center

Order handling

SmartCloud Virtual Storage Center V5.2 (5608-AE1) may be ordered through existing channels using the existing configurator and ordering tools. However, the fulfillment processes have been modified to improve customer records management associated with Software Subscription and Support (SW S&S), often referred to as Software Maintenance. SW S&S will be entitled through Passport Advantage or Passport Advantage Express .

SmartCloud Virtual Storage Center V5.2 (5608-AE1) when selected during configuration process with each hardware system, will be enabled for electronic download for the system unit for which the product was ordered. Optionally, software and license only configurations can be created for 5608-AE1 based on existing supported hardware system units in your business environment. 5608-AE1 is available exclusively via electronic download.

After receipt of an order, you will be required to register for, and accept, Passport Advantage or Passport Advantage Express terms and conditions. Upon registration, you will be provided with a website for the electronic download.

Passport Advantage allows greater flexibility to help you manage software licenses and Subscription and Support renewals. You can now have a common anniversary date for Subscription and Support renewals. The anniversary date, established at the order ship date for the initial product acquisition, will remain unchanged while your Passport Advantage or Passport Advantage Express agreement remains in effect.

To order a basic license, specify the program number and the one-time charge feature number in the quantity desired (maximum quantity of 250).

The programs are available via electronic download only. Physical media can be ordered via Passport Advantage once entitled.

program Name: SmartCloud Virtual Storage Center V5.2
Orderable program Number: 5608-AE1
 
Product                                        Feature
number    Description                          number

5608-AE1
IBM SmartCloud Virtual Storage Center
Per Usage OTC with 1-year SW S&S
 
          - Per Terabyte (1-100)
            with 1-year SW S&S                  0001
          - Per Terabyte (101-250)
            with 1-year SW S&S                  0002
          - Per Terabyte (251-500)
            with 1-year SW S&S                  0003
          - Per 250 Terabytes (251-500)
            with 1-year SW S&S                  0004 *
          - Per Terabyte (501-750)
            with 1-year SW S&S                  0005
          - Per 250 Terabytes (501-750)
            with 1-year SW S&S                  0006 *
          - Per Terabyte (751-1,250)
            with 1-year SW S&S                  0007
          - Per 250 Terabyte (751-1,250)
            with 1-year SW S&S                  0008
          - Per Terabyte (1,251-2,000)
            with 1-year SW S&S                  0009
          - Per 250 Terabyte (1,251-2,000)
            with 1-year SW S&S                  0010
          - Per Terabyte (2,001+)
            with 1-year SW S&S                  0011
          - Per 250 Terabyte (2,001+)
            with 1-year SW S&S                  0012
 
* These feature numbers are created for system purposes
only and have no practical use within this tiered
terabyte structure.

Software Subscription and Support (SW S&S)

These software licenses include SW S&S, also referred to as Software Maintenance, for a period of 12 months from the date of acquisition. Extending coverage from two to five years from date of acquisition may be elected.

To order, specify the SW S&S program number and the desired registration feature number. With the exception of SW S&S 1-year No Charge Registration, a one-time charge applies.

Software Subscription and Support (SW S&S) PID 1-year No Charge
 Registration
 
Product                                        Feature
number    Description                          number

5608-AE2
IBM SmartCloud Virtual Storage Center
SW S&S PID 1-year No Charge Registration
 
          - Per Terabyte (1-100)
            1-year SW S&S NC Registration       0001
          - Per Terabyte (101-250)
            1-year SW S&S NC Registration       0002
          - Per Terabyte (251-500)
            1-year SW S&S NC Registration       0003
          - Per 250 Terabytes (251-500)
            1-year SW S&S NC Registration       0004 *
          - Per Terabyte (501-750)
            1-year SW S&S NC Registration       0005
          - Per 250 Terabytes (501-750)
            1-year SW S&S NC Registration       0006 *
          - Per Terabyte (751-1,250)
            1-year SW S&S NC Registration       0007
          - Per 250 Terabyte (751-1,250)
            1-year SW S&S NC Registration       0008
          - Per Terabyte (1,251-2,000)
            1-year SW S&S NC Registration       0009
          - Per 250 Terabyte (1,251-2,000)
            1-year SW S&S NC Registration       0010
          - Per Terabyte (2,001+)
            1-year SW S&S NC Registration       0011
          - Per 250 Terabyte (2,001+)
            1-year SW S&S NC Registration       0012
 
* These feature numbers are created for system purposes
only and have no practical use within this tiered
terabyte structure.
Software Subscription and Support (SW S&S) PID 2-year Registration
 
Product                                        Feature
number    Description                          number

5608-AE3
IBM SmartCloud Virtual Storage Center
SW S&S PID 2-year Registration
 
          - Per Terabyte (1-100)
            2-year SW S&S Registration          0001
          - Per Terabyte (101-250)
            2-year SW S&S Registration          0002
          - Per Terabyte (251-500)
            2-year SW S&S Registration          0003
          - Per 250 Terabytes (251-500)
            2-year SW S&S Registration          0004 *
          - Per Terabyte (501-750)
            2-year SW S&S Registration          0005
          - Per 250 Terabytes (501-750)
            2-year SW S&S Registration          0006 *
          - Per Terabyte (751-1,250)
            2-year SW S&S Registration          0007
          - Per 250 Terabyte (751-1,250)
            2-year SW S&S Registration          0008
          - Per Terabyte (1,251-2,000)
            2-year SW S&S Registration          0009
          - Per 250 Terabyte (1,251-2,000)
            2-year SW S&S Registration          0010
          - Per Terabyte (2,001+)
            2-year SW S&S Registration          0011
          - Per 250 Terabyte (2,001+)
            2-year SW S&S Registration          0012
 
* These feature numbers are created for system purposes
only and have no practical use within this tiered
terabyte structure.
Software Subscription and Support (SW S&S) PID 3-year Registration
 
Product                                        Feature
number    Description                          number

5608-AE4
IBM SmartCloud Virtual Storage Center
SW S&S PID 3-year Registration
 
          - Per Terabyte (1-100)
            3-year SW S&S Registration          0001
          - Per Terabyte (101-250)
            3-year SW S&S Registration          0002
          - Per Terabyte (251-500)
            3-year SW S&S Registration          0003
          - Per 250 Terabytes (251-500)
            3-year SW S&S Registration          0004 *
          - Per Terabyte (501-750)
            3-year SW S&S Registration          0005
          - Per 250 Terabytes (501-750)
            3-year SW S&S Registration          0006 *
          - Per Terabyte (751-1,250)
            3-year SW S&S Registration          0007
          - Per 250 Terabyte (751-1,250)
            3-year SW S&S Registration          0008
          - Per Terabyte (1,251-2,000)
            3-year SW S&S Registration          0009
          - Per 250 Terabyte (1,251-2,000)
            3-year SW S&S Registration          0010
          - Per Terabyte (2,001+)
            3-year SW S&S Registration          0011
          - Per 250 Terabyte (2,001+)
            3-year SW S&S Registration          0012
 
* These feature numbers are created for system purposes
only and have no practical use within this tiered
terabyte structure.
Software Subscription and Support (SW S&S) PID 4-year Registration
 
Product                                        Feature
number    Description                          number
 
5608-AE5
IBM SmartCloud Virtual Storage Center
SW S&S PID 4-year Registration
 
          - Per Terabyte (1-100)
            4-year SW S&S Registration          0001
          - Per Terabyte (101-250)
            4-year SW S&S Registration          0002
          - Per Terabyte (251-500)
            4-year SW S&S Registration          0003
          - Per 250 Terabytes (251-500)
            4-year SW S&S Registration          0004 *
          - Per Terabyte (501-750)
            4-year SW S&S Registration          0005
          - Per 250 Terabytes (501-750)
            4-year SW S&S Registration          0006 *
          - Per Terabyte (751-1,250)
            4-year SW S&S Registration          0007
          - Per 250 Terabyte (751-1,250)
            4-year SW S&S Registration          0008
          - Per Terabyte (1,251-2,000)
            4-year SW S&S Registration          0009
          - Per 250 Terabyte (1,251-2,000)
            4-year SW S&S Registration          0010
          - Per Terabyte (2,001+)
            4-year SW S&S Registration          0011
          - Per 250 Terabyte (2,001+)
            4-year SW S&S Registration          0012
 
* These feature numbers are created for system purposes
only and have no practical use within this tiered
terabyte structure.
Software Subscription and Support (SW S&S) PID 5-year Registration
 
Product                                        Feature
number    Description                          number

5608-AE6
IBM SmartCloud Virtual Storage Center
SW S&S PID 5-year Registration
 
          - Per Terabyte (1-100)
            5-year SW S&S Registration          0001
          - Per Terabyte (101-250)
            5-year SW S&S Registration          0002
          - Per Terabyte (251-500)
            5-year SW S&S Registration          0003
          - Per 250 Terabytes (251-500)
            5-year SW S&S Registration          0004 *
          - Per Terabyte (501-750)
            5-year SW S&S Registration          0005
          - Per 250 Terabytes (501-750)
            5-year SW S&S Registration          0006 *
          - Per Terabyte (751-1,250)
            5-year SW S&S Registration          0007
          - Per 250 Terabyte (751-1,250)
            5-year SW S&S Registration          0008
          - Per Terabyte (1,251-2,000)
            5-year SW S&S Registration          0009
          - Per 250 Terabyte (1,251-2,000)
            5-year SW S&S Registration          0010
          - Per Terabyte (2,001+)
            5-year SW S&S Registration          0011
          - Per 250 Terabyte (2,001+)
            5-year SW S&S Registration          0012
 
* These feature numbers are created for system purposes
only and have no practical use within this tiered
terabyte structure.


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Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Agreement for Acquisition of Software Maintenance

The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) applies for Subscription and Support (also referred to as Software Maintenance) and does not require customer signatures.

This program is licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. This program has a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information form number

L-JSHW-8XNF7U

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Usage restriction

Yes. Usage is limited to the quantity of terabytes licensed.

For additional information, refer to the License Information document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance), is now included in the Passport Advantage Agreement. Installation and technical support for the products announced in this announcement is provided by the Software Subscription and Support offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice or electronic access into the IBM support organizations.

IBM includes one year of Software Subscription and Support with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For additional information about the Passport Advantage Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

All distributed software licenses include Software Subscription and Support for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage, for a total of three years from date of acquisition, may be elected.

Variable charges apply

No

Educational allowance available

Yes. A 15% education allowance applies to qualified education institution customers.



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Top rule
Statement of good security practices
Bottom rule

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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Top rule
IBM Electronic Services
Bottom rule

Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX® 5.3, AIX 6.1, and AIX 7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent . In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .

More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can view system and support information in the My Systems and Premium Search sections of the Electronic Support Web site at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Top rule
Prices
Bottom rule

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Information on charges is available at website

http://www.ibm.com/support

In the Electronic tools category, select the option for Purchase/upgrade tools.

Authorization to resell IBM software products is achieved at the Reseller Authorization group level. You must be authorized in the Tivoli Storage Group to sell this product. To register an opportunity for this product in the Global Partner Portal, you may use Product Family - Software: Tivoli Storage. For information on how to become an Authorized Business Partner in IBM Software Value Plus, visit website

https://www-304.ibm.com/partnerworld/wps/servlet/ContentHandler/svp


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Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
For IBM Business Partner: pwcs@us.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1
Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.

IBM Software Value Plus

These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high-value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.

Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_criteria

For questions regarding Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_contacts
Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM SmartCloud, IBM, Tivoli, FlashCopy, System Storage, Storwize, DS8000, XIV, Passport Advantage, PartnerWorld, Express, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/