IBM Tivoli Storage Productivity Center V5.2 helps improve the ability to visualize and control storage environments from end to end

IBM United States Software Announcement 213-436
October 8, 2013


Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications


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At a glance
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IBM® Tivoli® Storage Productivity Center V5.2:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Overview
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By staying in touch with the storage, collecting relevant data, and displaying the overall topology, IBM Tivoli Storage Productivity Center V5.2 serves as an always current online document for storage. This release continues to offer storage infrastructure management that helps optimize storage management by helping with centralizing, simplifying, automating, and optimizing storage tasks associated with storage systems, data disaster recovery, storage networks, and capacity management.

Tivoli Storage Productivity Center is designed to provide device management capabilities such as automated system discovery, data replication, configuration, and performance monitoring for storage systems and storage networks.

New in Tivoli Storage Productivity Center V5.2:



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Key prerequisites
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Refer to the Technical information section.



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Planned availability date
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Description
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IBM Tivoli Storage Productivity Center V5.2 products include:

Tivoli Storage Productivity Center V5.2

Tivoli Storage Productivity Center V5.2 is designed to provide device management capabilities such as automated system discovery, data replication, configuration, and performance monitoring for storage systems and storage networks. It helps storage administrators conduct device management for multiple storage arrays and Storage Area Network (SAN) fabric components from a single integrated console.

Tivoli Storage Productivity Center Select Edition V5.2

Tivoli Storage Productivity Center Select Edition V5.2 offers the same features as Tivoli Storage Productivity Center V5.2 but at entry level for operations with smaller capacities. It is licensed per storage device, such as disk controllers and their respective expansion units. It may be a better option for small to medium businesses that need help to reduce the complexity of managing IBM System Storage® DS3000, DS4000® , and DS5000, IBM Storwize® V3500, IBM Storwize V3700, IBM Storwize V5000, IBM Storwize V7000, IBM FlashSystem™ , IBM XIV® Storage System, and third-party storage devices. It helps administrators configure, manage, replicate data, and monitor performance of their entire storage infrastructure from a single console.

Licensing Tivoli Storage Productivity Center Select Edition

Tivoli Storage Productivity Center Select Edition is now available for licensing with IBM and third-party storage devices. It uses a per storage device metric. A storage device is also referenced as and called a storage enclosure.

A storage enclosure (a storage device), managed by Tivoli Storage Productivity Center , is defined as an independently powered, channel attached device that stores data on magnetic disks or solid state drives, such as disk controllers and their respective expansion units, each constituting separate enclosures. Therefore, an enclosure can be either the main controller housing disk (or solid-state) drives or the expansion chassis that house additional disk (or solid-state) drives for the purpose of expanding the total capacity of the storage system.

If there are any questions about an external storage enclosure that does not conform to this definition, consult your IBM representative for an equivalent measure based on a disk drive count.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Program number
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Program
number    VRM   Program name

5608-PC1  5.2  IBM Tivoli Storage Productivity  Center 
5725-F93  5.2  IBM Tivoli Storage Productivity  Center  (for
               Passport Advantage®)
5608-PC2  5.2  IBM Tivoli Storage Productivity  Center  Select Edition
5725-G33  5.2  IBM Tivoli Storage Productivity  Center  Select Edition
               (for Passport Advantage)

Product identification number

 
                       SW Subscription and
                       Support 1 year PID
 Program PID number    Registration (Reg)
 
 5608-PC1              5608-B15
 
                       SW Subscription and
                       Support
                       2 year Reg PID number
                       
                       5608-B16
 
                       SW Subscription and
                       Support
                       3 year Reg PID number
                       
                       5608-B17
 
                       SW Subscription and
                       Support
                       4 year Reg PID number
                       
                       5608-B18
 
                       SW Subscription and
                       Support
                       5 year Reg PID number
                       
                       5608-B19
 
                       SW Subscription and
                       Support

 Program PID number    1 year Reg PID number
 
 5608-PC2              5608-B20
 
                       SW Subscription and
                       Support
                       2 year Reg PID number
                       
                       5608-B21
 
                       SW Subscription and
                       Support
                       3 year Reg PID number
                       
                       5608-B22
 
                       SW Subscription and
                       Support
                       4 year Reg PID number
                       
                       5608-B23
 
                       SW Subscription and
                       Support
                       5 year Reg PID number
                       
                       5608-B24

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM , you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=213-436


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Education support
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Comprehensive education for IBM Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit

http://www-306.ibm.com/software/tivoli/education/


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage website

http://www.ibm.com/software/passportadvantage


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Publications
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The publications listed below will be available in English and can be downloaded from the following website on the general availability date. Except for the French translation of the IBM Tivoli Storage Productivity Center V5.2 User's Guide, which will be available at the general availability date, translated publications in selected languages will be available for download within 30 days of the general availability date. Publications can be downloaded from the IBM Tivoli Storage Productivity Center Information Center at the following location:

http://pic.dhe.ibm.com/infocenter/tivihelp/v59r1/index.jsp
 
Title                                                 Order number

IBM Tivoli Storage Productivity  Center  V5.2
 Installation and Configuration Guide                 SC27-4058
IBM Tivoli Storage Productivity  Center  V5.2
 Quick Installation Guide                             SC27-4059
IBM Tivoli Storage Productivity  Center  V5.2 User's
 Guide                                                SC27-4060
IBM Tivoli Storage Productivity  Center  V5.2 Messages
 Guide                                                SC27-4061
IBM Tivoli Storage Productivity  Center  V5.2
 Command-Line Interface Reference                     SC27-4089
IBM Tivoli Storage Productivity  Center  V5.2 Problem
 Determination Guide                                  SC27-4090

The IBM Publications Center

http://www-05.ibm.com/e-business/linkweb/publications/servlet/pbi.wss

The IBM Publications Center is a worldwide central repository of IBM product publications and marketing material, with a catalog of 70,000 items. Publications are available in electronic format to be viewed or downloaded free of charge.



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Technical information
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Specified operating environment

Hardware and software requirements

The hardware and software requirements and prerequisites are available at this site

http://www-01.ibm.com/support/docview.wss?&uid=swg21386446&

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

IBM Electronic Support

The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement, at no additional charge.

Read about the Electronic Support portfolio of tools

http://ibm.com/electronicsupport

Access the IBM Support Portal

http://ibm.com/support

Access the online Service Request tool

http://ibm.com/support/servicerequest

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and technical support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

Tivoli Storage Productivity Center V5.2 products are distributed with:

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

Tivoli Storage Productivity Center V5.2 products use the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Licensing metric definitions and pricing examples
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Licensing metric definitions

Storage Device

Storage Device is a unit of measure by which the program is licensed. A Storage Device is an independently powered, channel attached device that stores or controls the storage of data on magnetic disks or solid state drives, such as disk controllers and their respective expansion units, each constituting separate Storage Devices. Licensee must obtain entitlements for every Storage Device that runs, uses services provided by, or otherwise accesses the program and for every Storage Device on which the program is installed. Instead of the entitlements required for the program directly, licensee must obtain entitlements for this program sufficient to cover the Storage Devices managed by the program.

Tiered Terabytes (1-100), (101-250), (251-500), (501-750), (751-1,250), (1,251- 2,000), (2,001+)

Terabyte (1-100), Terabyte (101-250) Terabyte (251-500), Terabyte (501-750), Terabyte (751-1,250), Terabyte (1,251-2,000), and Terabyte (2,001+) is a unit of measure by which the program can be licensed. Proofs of Entitlement (PoEs) are based on the number of terabytes available to the program. A terabyte is 2 to the 40th power bytes. Licensee must obtain sufficient entitlements required for licensee's environment. The entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with entitlements of another program.

Instead of the entitlements required for the program directly, licensee must obtain terabyte entitlements for this program sufficient to cover the storage managed by the program. The storage managed is the total allocated size of all volumes managed by the program.

Pricing examples

IBM Tivoli Storage Productivity Center Select Edition V5.2

IBM Tivoli Storage Productivity Center Select Edition V5.2 is licensed per Storage Device.

The customer environment consists of an IBM Tivoli Storage Productivity Center Select Edition storage system containing:

Note: To authorize IBM Tivoli Storage Productivity Center Select Edition for this configuration, you need a license for IBM Tivoli Storage Productivity Center Select Edition for a quantity of four enclosures.

 
                        Tivoli Storage
Quantity of enclosure   Productivity
entitlements             Center  Select
required                system             Total
 
Tivoli Storage
Productivity
 Center  Select Edition   4                  4

IBM Tivoli Storage Productivity Center V5.2

Tivoli Storage Productivity Center V5.2 uses a tiered terabyte (TB) pricing model. The model consists of seven tiers that are to be used cumulatively. All tiers must be used in order (begin with the first tier and move on to the second tier, and so on) to arrive at the desired total amount of TB.

Based on the actual TB tiers, the following example is an illustration, using variables for prices, that shows how to calculate the prices:

 
Tier TB range          $K/TB
(actual)
 
    1-100              x
  101-250              y
  251-500              z
  501-750              a
  751-1,250            b
1,251-2,000            c
2,001+                 d
 
Total TB
ordered       How it is charged
 
   50 TB      (x * 50 TB)
 
  150 TB      (x * 100 TB) + (y * 50 TB)
 
  500 TB      (x * 100 TB) + (y * 150 TB) + (z * 250 TB)
 
1,200 TB      (x * 100 TB) + (y * 150 TB) + (z * 250 TB) +
              (a * 250 TB) + (b * 450 TB)
 
1,800 TB      (x * 100 TB) + (y * 150 TB) + (z * 250 TB) +
              (a * 250 TB) + (b * 500 TB) + (c * 550 TB)
 
2,500 TB      (x * 100 TB) + (y * 150 TB) + (z * 250 TB) +
              (a * 250 TB) + (b * 500 TB) + (c * 750 TB) +
              (d * 500 TB)


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Ordering information
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This product is only available via Passport Advantage . It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

For more information about IBM Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio

To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, visit

http://www.ibm.com/partnerworld/wps/bplocator/

Product group: Tivoli Storage

Product category: Tivoli Storage Productivity Center

 
                                          PID
Product identifier description            number

IBM Tivoli Storage Productivity  Center     5725-F93
 (for Passport Advantage)
IBM Tivoli Storage Productivity  Center     5608-PC1
 
IBM Tivoli Storage Productivity  Center     5725-G33
 Select Edition (for Passport Advantage)
IBM Tivoli Storage Productivity  Center     5608-PC2
 Select Edition

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

 
Entitled maintenance offerings description       Part number

IBM Tivoli Storage Productivity  Center  Select
 Edition V5.2 MEDIAPACK, ML, MPLAT               BJ14EML

Current licensees

Current licensees, with support in effect, will receive instructions on how to order this update.

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage

Passport Advantage allows you to have a common anniversary date for Software Subscription and Support (SW S&S) renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of Software Subscription and Support (also referred to as Software Maintenance). Software Subscription and Support in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Subscription and Support (Software Maintenance) will renew at the common anniversary date for twelve full months of Software Subscription and Support (Software Maintenance).

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Support Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Subscription and Support (Software Maintenance).

The quantity to be specified for the Passport Advantage part numbers in the following tables is per storage device and per terabyte. To order for Passport Advantage , specify the desired part number and quantity.

 
Description                                             Part number

IBM Tivoli Storage Productivity  Center  Select Edition
 
Per Storage Device
 License and SW S&S 12 Months                           D0PYMLL
 Annual SW S&S Renewal                                  E0DWFLL
 SW S&S Reinstatement 12 Months                         D0PYNLL
 
IBM Tivoli Storage Productivity  Center 
 
Per Terabyte (1-100)
 License and SW S&S 12 Months                           D0PXWLL
Per Terabyte (1-100)
 Annual SW S&S Renewal                                  E0DW2LL
Per Terabyte (1-100)
 SW S&S Reinstatement 12 Months                         D0PXXLL
 
Per Terabyte (101-250)
 License and SW S&S 12 Months                           D0PXYLL
Per Terabyte (101-250)
 Annual SW S&S Renewal                                  E0DW3LL
Per Terabyte (101-250)
 SW S&S Reinstatement 12 Months                         D0PXZLL
 
Per Terabyte (251-500)
 License and SW S&S 12 Months                           D0PY0LL
Per Terabyte (251-500)
 Annual SW S&S Renewal                                  E0DW4LL
Per Terabyte (251-500)
 SW S&S Reinstatement 12 Months                         D0PY1LL
 
Per Terabyte (501-750)
 License and SW S&S 12 Months                           D0PY2LL
Per Terabyte (501-750)
 Annual SW S&S Renewal                                  E0DW5LL
Per Terabyte (501-750)
 SW S&S Reinstatement 12 Months                         D0PY3LL
 
Per Terabyte (751-1,250)
 License and SW S&S 12 Months                           D0PY4LL
Per Terabyte (751-1,250)
 Annual SW S&S Renewal                                  E0DW6LL
Per Terabyte (751-1,250)
 SW S&S Reinstatement 12 Months                         D0PY5LL
 
Per Terabyte (1,251-2,000)
 License and SW S&S 12 Months                           D0PY6LL
Per Terabyte (1,251-2,000)
 Annual SW S&S Renewal                                  E0DW7LL
Per Terabyte (1,251-2,000)
 SW S&S Reinstatement 12 Months                         D0PY7LL
 
Per Terabyte (2,001+)
 License and SW S&S 12 Months                           D0PY8LL
Per Terabyte (2,001+)
 Annual SW S&S Renewal                                  E0DW8LL
Per Terabyte (2,001+)
 SW S&S Reinstatement 12 Months                         D0PY9LL

To order a media pack for Passport Advantage , specify the part number in the desired quantity from the following table:

 
Description                                             Part number

IBM Tivoli Storage Productivity  Center  Select Edition
 V5.2 DVD media pack - multilingual                     BJ14EML

IBM Tivoli Storage Productivity  Center  V5.2 DVD media
 pack - multilingual                                    BJ13ZML

The above products are also available via web download from Passport Advantage .

Ordering information for 5608-PC1 and 5608-PC2 (in AAS ordering systems)

Order handling

IBM Tivoli Storage Productivity Center V5.2 (5608-PC1) and IBM Tivoli Storage Productivity Center Select Edition V5.2 (5608-PC2) may be ordered through existing channels using the existing configurator and ordering tools. However, the fulfillment processes have been modified to improve customer records management associated with Software Subscription and Support (SW S&S), often referred to as Software Maintenance. SW S&S will be entitled through Passport Advantage or Passport Advantage Express .

5608-PC1 and 5608-PC2, when selected during configuration process with each hardware system, will be enabled for electronic download for the system unit for which the product was ordered. Optionally, software and license only configurations can be created for 5608-PC1 and 5608-PC2 based on existing supported hardware system units in your business environment. 5608-PC1 and 5608-PC2 are available exclusively via electronic download.

After receipt of an order, you will be required to register for, and accept, Passport Advantage or Passport Advantage Express terms and conditions. Upon registration, you will be provided with a website for the electronic download.

Passport Advantage allows greater flexibility to help you manage software licenses and Subscription and Support renewals. You can now have a common anniversary date for Subscription and Support renewals. The anniversary date, established at the order ship date for the initial product acquisition, will remain unchanged while your Passport Advantage or Passport Advantage Express agreement remains in effect.

To order a basic license, specify the program number and the one-time charge feature number in the quantity desired (maximum quantity of 250).

The programs are available via electronic download only. Physical media can be ordered via Passport Advantage once entitled.

The quantity to be specified for the feature numbers in the following tables is per storage device and per terabyte(s).

 
Product                                              Feature
number    Product name                               number

5608-PC1  IBM Tivoli Storage Productivity  Center 
          V5.2
 
Per Terabyte (1-100) with 1 Year SW S&S              0001
Per Terabyte (101-250) with 1 Year SW S&S            0002
Per Terabyte (251-500) with 1 Year SW S&S            0003
Per Terabyte (501-750) with 1 Year SW S&S            0004
Per Terabyte (751-1,250) with 1 Year SW S&S          0005
Per 250 Terabytes (751-1,250) with 1 Year SW S&S     0010
Per Terabyte (1,251-2,000) with 1 Year SW S&S        0006
Per 250 Terabytes (1,251-2,000) with 1 Year SW S&S   0011
Per Terabyte (2,001+) with 1 Year SW S&S             0007
Per 250 Terabytes (2,001+) with 1 Year SW S&S        0012

Software Subscription and Support (SW S&S)

These software licenses include SW S&S, also referred to as Software Maintenance, for a period of 12 months from the date of acquisition. Extending coverage from two to five years from date of acquisition may be elected.

To order, specify the SW S&S program number and the desired registration feature number. With the exception of SW S&S 1 Year No Charge Registration, a one-time charge applies.

IBM Tivoli Storage Productivity Center Select Edition

 
SW S&S PID 1 Year: 5608-B20
 
                                           Feature   Feature
Description                                number    number
                                           Qty 1     Qty 250
Per storage device:
 SW S&S 1 Year No Charge Registration      0001      0002
 
SW S&S PID 2 Year: 5608-B21
 
                                           Feature   Feature
Description                                number    number
                                           Qty 1     Qty 250
Per storage device:
 SW S&S 2 Year Registration                0001      0002
 
SW S&S PID 3 Year: 5608-B22
 
                                           Feature   Feature
Description                                number    number
                                           Qty 1     Qty 250
Per storage device:
 SW S&S 3 Year Registration                0001      0002
 
SW S&S PID 4 Year: 5608-B23
 
                                           Feature   Feature
Description                                number    number
                                           Qty 1     Qty 250
Per storage device:
 SW S&S 4 Year Registration                0001      0002
 
SW S&S PID 5 Year: 5608-B24
 
                                           Feature   Feature
Description                                number    number
                                           Qty 1     Qty 250
Per storage device:
 SW S&S 5 Year Registration                0001      0002

IBM Tivoli Storage Productivity Center

 
SW S&S PID 1 Year: 5608-B15
 
                                                     Feature
Description                                          number
 
Per Terabyte (1-100)
 -- SW S&S 1 Year No Charge Registration             0001
Per Terabyte (101-250)
 -- SW S&S 1 Year No Charge Registration             0002
Per Terabyte (251-500)
 -- SW S&S 1 Year No Charge Registration             0003
Per Terabyte (501-750)
 -- SW S&S 1 Year No Charge Registration             0004
Per Terabyte (751-1,250)
 -- SW S&S 1 Year No Charge Registration             0005
Per 250 Terabytes (751-1,250)
 -- SW S&S 1 Year No Charge Registration             0017
Per Terabyte (1,251-2,000)
 -- SW S&S 1 Year No Charge Registration             0006
Per 250 Terabytes (1,251-2,000)
 -- SW S&S 1 Year No Charge Registration             0018
Per Terabyte (2,001+)
 -- SW S&S 1 Year No Charge Registration             0007
Per 250 Terabytes (2,001+)
 -- SW S&S 1 Year No Charge Registration             0019
 
SW S&S PID 2 Year: 5608-B16
 
                                                     Feature
Description                                          number
 
Per Terabyte (1-100)
 -- SW S&S 2 Year Registration                       0001
Per Terabyte (101-250)
 -- SW S&S 2 Year Registration                       0002
Per Terabyte (251-500)
 -- SW S&S 2 Year Registration                       0003
Per Terabyte (501-750)
 -- SW S&S 2 Year Registration                       0004
Per Terabyte (751-1,250)
 -- SW S&S 2 Year Registration                       0005
Per 250 Terabytes (751-1,250)
 -- SW S&S 2 Year Registration                       0015
Per Terabyte (1,251-2,000)
 -- SW S&S 2 Year Registration                       0006
Per 250 Terabytes (1,251-2,000)
 -- SW S&S 2 Year Registration                       0016
Per Terabyte (2,001+)
 -- SW S&S 2 Year Registration                       0007
Per 250 Terabytes (2,001+)
 -- SW S&S 2 Year Registration                       0017
 
SW S&S PID 3 Year: 5608-B17
 
                                                     Feature
Description                                          number
 
Per Terabyte (1-100)
 -- SW S&S 3 Year Registration                       0001
Per Terabyte (101-250)
 -- SW S&S 3 Year Registration                       0002
Per Terabyte (251-500)
 -- SW S&S 3 Year Registration                       0003
Per Terabyte (501-750)
 -- SW S&S 3 Year Registration                       0004
Per Terabyte (751-1,250)
 -- SW S&S 3 Year Registration                       0005
Per 250 Terabytes (751-1,250)
 -- SW S&S 3 Year Registration                       0015
Per Terabyte (1,251-2,000)
 -- SW S&S 3 Year Registration                       0006
Per 250 Terabytes (1,251-2,000)
 -- SW S&S 3 Year Registration                       0016
Per Terabyte (2,001+)
 -- SW S&S 3 Year Registration                       0007
Per 250 Terabytes (2,001+)
 -- SW S&S 3 Year Registration                       0017
 
SW S&S PID 4 Year: 5608-B18
 
                                                     Feature
Description                                          number
 
Per Terabyte (1-100)
 -- SW S&S 4 Year Registration                       0001
Per Terabyte (101-250)
 -- SW S&S 4 Year Registration                       0002
Per Terabyte (251-500)
 -- SW S&S 4 Year Registration                       0003
Per Terabyte (501-750)
 -- SW S&S 4 Year Registration                       0004
Per Terabyte (751-1,250)
 -- SW S&S 4 Year Registration                       0005
Per 250 Terabytes (751-1,250)
 -- SW S&S 4 Year Registration                       0017
Per Terabyte (1,251-2,000)
 -- SW S&S 4 Year Registration                       0006
Per 250 Terabytes (1,251-2,000)
 -- SW S&S 4 Year Registration                       0018
Per Terabyte (2,001+)
 -- SW S&S 4 Year Registration                       0007
Per 250 Terabytes (2,001+)
 -- SW S&S 4 Year Registration                       0019
 
SW S&S PID 5 Year: 5608-B19
 
                                                     Feature
Description                                          number
 
Per Terabyte (1-100)
 -- SW S&S 5 Year Registration                       0001
Per Terabyte (101-250)
 -- SW S&S 5 Year Registration                       0002
Per Terabyte (251-500)
 -- SW S&S 5 Year Registration                       0003
Per Terabyte (501-750)
 -- SW S&S 5 Year Registration                       0004
Per Terabyte (751-1.250)
 -- SW S&S 5 Year Registration                       0005
Per 250 Terabytes (751-1,250)
 -- SW S&S 5 Year Registration                       0017
Per Terabyte (1,251-2,000)
 -- SW S&S 5 Year Registration                       0006
Per 250 Terabytes (1,251-2,000)
 -- SW S&S 5 Year Registration                       0018
Per Terabyte (2,001+)
 -- SW S&S 5 Year Registration                       0007
Per 250 Terabytes (2,001+)
 -- SW S&S 5 Year Registration                       0019

Subscription and Support

Subscription and Support must be ordered to receive voice technical support via telephone during normal business hours, and future releases and versions, at no additional charge. The capacity of Subscription and Support (for example, terabytes) must be the same as the capacity ordered for the product licenses.

To order, specify the Subscription and Support program product number and the appropriate license or charge option.

IBM is also providing Subscription and Support for these products, via a separately purchased offering, under the terms of the IBM International Agreement for Acquisition of Support Maintenance. This offering:

When Subscription and Support is ordered, the charges will automatically renew annually unless cancelled by you.



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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Agreement for Acquisition of Software Maintenance

The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) applies for Subscription and Support (also referred to as Software Maintenance) and does not require customer signatures.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information form number

L-JSHW-8SDPY2.

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Other terms
Volume orders (IVO)

No

IBM International Passport Advantage Agreement
Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Usage restriction

Yes. Usage is limited to the quantity of storage devices and terabytes licensed.

For additional information, refer to the License Information document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance), is now included in the Passport Advantage Agreement. Installation and technical support for the products announced in this announcement is provided by the Software Subscription and Support offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice or electronic access into the IBM support organizations.

IBM includes one year of Software Subscription and Support with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For additional information about the Passport Advantage Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

All distributed software licenses include Software Subscription and Support for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage, for a total of three years from date of acquisition, may be elected.

Variable charges apply

No

Educational allowance available

Yes. A 15% education allowance applies to qualified education institution customers.



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Statement of good security practices
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent . In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .

More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Prices
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Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Information on charges is available at website

http://www.ibm.com/support

In the Electronic tools category, select the option for Purchase/upgrade tools.

Authorization to resell IBM software products is achieved at the Reseller Authorization group level. You must be authorized in the Tivoli Storage Group to sell this product. To register an opportunity for this product in the Global Partner Portal, you may use Product Family - Software: Tivoli Storage. For information on how to become an Authorized Business Partner in IBM Software Value Plus, visit website

https://www-304.ibm.com/partnerworld/wps/servlet/ContentHandler/svp


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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
For IBM Business Partner: pwcs@us.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

IBM FlashSystem and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Tivoli, System Storage, DS4000, Storwize, XIV, Passport Advantage, PartnerWorld, Express, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/