IBM InfoSphere Data Replication for DB2 for z/OS, V10.2.1 offers data replication technologies for enhanced flexibility and performanceIBM United States Software Announcement 213-399
October 1, 2013
|Table of contents|
(Corrected on October 29, 2013)The Ordering information section is revised.
(Corrected on October 11, 2013)The Ordering information and Charges sections are revised.
|At a glance|
InfoSphere® Data Replication for DB2® for z/OS® , V10.2.1 packages data replication technologies in a single offering to give you considerable flexibility in your choice of data replication technologies and solutions.
For ordering, contact your IBM® representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: LE001).
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InfoSphere Data Replication for DB2 for z/OS , V10.2.1 provides a single offering for a wide variety of data replication solutions, ranging from continuous availability, active-active databases, and live reporting to database migration.
Key features include:
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Q Replication of InfoSphere Data Replication for DB2 for z/OS requires WebSphere® MQ for z/OS V7.0.1, or later. A restricted-use license of WebSphere MQ for z/OS V7.1 is included at no additional charge.
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|Planned availability date|
October 25, 2013
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The change data capture technology of InfoSphere Data Replication for DB2 for z/OS delivers real-time data integration across the enterprise, enabling you to respond to business-relevant data changes.
Key new capabilities available in the change data capture technology of InfoSphere Data Replication for DB2 for z/OS , V10.2.1 include:
Change Data Capture
Q Replication and SQL Replication
If you have IBM products in the following list, you can move from those products to InfoSphere Data Replication for DB2 for z/OS , V10.2.1 without having to do a physical migration of your current installs until you want to take advantage of the new replication function in InfoSphere Data Replication for DB2 for z/OS , V10.2.1
However, you are not entitled to InfoSphere Data Replication for DB2 for z/OS , V10.2.1 as part of a current subscription and support offering for any of the listed products. Instead, if you are current on subscription and support, the purchase of a trade-up part is required.The trade up requires you to relinquish your entitlements to the listed products.
If you are not current on subscription and support and want to purchase a trade-up part, you are required to pay a get-current or maintenance reinstatement fee.
If you have the IBM products in the following list, you can move from these products to InfoSphere Data Replication for DB2 for z/OS , V10.2.1, but you must migrate your current installs using the installs provided with InfoSphere Data Replication.
You are not entitled to InfoSphere Data Replication for z/OS , V10.2.1 as part of a current subscription and support offering for any of the latter listed products. Instead, if you are current on subscription and support, the purchase of a trade-up part is required.
If you are not current on subscription and support, and want to purchase a trade-up part, you are required to pay a get-current or maintenance reinstatement fee.
No InfoSphere Data Replication for z/OS trade-up part exists for InfoSphere Change Data Delivery. Therefore, if you received the Change Data Capture technology for DB2 for z/OS through Change Data Delivery and you wish to use the functionality outside of the Change Data Delivery license terms, you must purchase InfoSphere Data Replication for DB2 for z/OS as a new product.
The price of the trade up is based upon the capacity as currently licensed. The remaining value of your subscription and support for the existing entitlements will be prorated and applied to the purchase of subscription and support for InfoSphere Data Replication for DB2 for z/OS after which the subscription and support license for the existing product will be cancelled.
Customers currently entitled to products in the following table can trade up to InfoSphere Data Replication for DB2 for z/OS as indicated in the table.
Program Program number ID Description Version 5655-IRS S016GF8 Replication Server Q Replication 10 5655-IRS S016GF7 SQL and Q Replication for DB2 10 5655-IRS S016GF9 SQL Replication for DB2 10 5655-DEP S016GFL InfoSphere Data Event Publisher 10 5655-U96 S01521H InfoSphere Change Data Capture for z/OS 6 5655-U76 S01521H Change Data Capture for System z 5 5655-R55 S016GF7 SQL and Q Replication for DB2 9 5655-R55 S016GF9 SQL Replication for DB2 9 5655-R55 S016GF8 WebSphere Replication Server Q Replication 9 5655-R56 S016GFL WebSphere Data Event Publisher 9
Customers will be entitled to MSUs of InfoSphere Data Replication at a ratio of 1:1, charged at the trade-up price that corresponds to the customers' entitled product.
Accessibility by people with disabilities
A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
Value Unit-based pricing
Value Unit pricing for eligible IBM System z IBM International Program License Agreement (IPLA) programs enables a lower cost of incremental growth and enterprise aggregation. Each System z IPLA product with Value Unit pricing has a single price per Value Unit and a conversion matrix, called Value Unit Exhibit, for converting from some designated measurement to Value Units. Most commonly, Millions of Service Units (MSUs) is the measurement designated by IBM to be converted to Value Units. Some other measurements are engines or messages. Since MSUs are the most common measurement, that measurement will be used for the remainder of this description.
Value Unit pricing offers price benefits for you. For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Each of the various Value Unit Exhibits stipulate that the larger your required license capacity, the fewer Value Units per MSU you will need. Value Unit Exhibits are uniquely identified by a three digit code and referred to using the nomenclature VUExxx, where xxx is the three digit code.
Subsequent acquisitions of Value Unit priced programs offer additional price benefits. The quantity of each System z IPLA program that you have acquired is referred to as entitled license capacity. If you wish to grow your entitled license capacity for a System z IPLA program, the calculation to determine additional needed Value Units is based upon the number of Value Units already acquired.
For each System z IPLA program with Value Unit pricing, you should:
To simplify conversion from the designated measurement to Value Units or vice-versa, use the Value Unit Converter Tool. For additional information or to obtain a copy of the Value Unit Converter Tool, visit the Value Unit Converter Tool website
Note that Value Units of a given product cannot be exchanged, interchanged, or aggregated with Value Units of another product.
To determine the required license capacity for the System z IPLA program you selected, refer to the Terms and conditions section.
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InfoSphere Data Replication for DB2 for z/OS is integrated into the IBM Information Management software portfolio. The intended audience for this product includes:
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Program Program number VRM name 5655-DRP 10.2.1 InfoSphere Data Replication for DB2 for z/OS
Product identification number
Subscription and Program PID number Support PID number 5655-DRP 5655-DRS
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Product information is available via the Offering Information website
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The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the US) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.
The following table provides information that can be used to locate this product's publications on the IBM Publications Center.
Publication title Order number InfoSphere Data Replication for DB2 for GC19-3989 z/OS License form number InfoSphere Data Replication for DB2 for GI10-8941 z/OS Program Directory Replication and Event Publishing Guide SC19-3637 and Reference SQL Replication Guide and Reference SC19-3638 Replication Installation and Customization SC19-3196 Guide for z/OS Migrating to Replication and Event Publishing SC19-3679 Version 10.2.1 ASNCLP Program Reference for Replication and SC19-3639 Event Publishing
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM , you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).
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Specified operating environment
The hardware requirements can be found in the system requirements section of the InfoSphere Data Replication for DB2 for z/OS pages on ibm.com® at
The software requirements can be found in the system requirements section of the InfoSphere Data Replication for DB2 for z/OS pages on ibm.com at
For Q Replication, WebSphere MQ V7.1, or later, is required. A restricted-use license of WebSphere MQ V7.1 is included at no additional charge.
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.
IBM Electronic Support
The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement, at no additional charge.
Read about the Electronic Support portfolio of tools
Access the IBM Support Portal
Access the online Service Request tool
Direct customer support
Direct customer support is provided by IBM Operational Support Services - SoftwareXcel. This fee service enhances your productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services - SoftwareXcel helps answer questions pertaining to usage and suspected software defects for eligible products.
Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968).
For technical support or assistance, contact your IBM representative or visit
InfoSphere Data Replication for DB2 for z/OS , V10.2.1 is distributed with the following components:
This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.
Security, auditability, and control
InfoSphere Data Replication for DB2 for z/OS , V10.2.1 uses the security and auditability features of the host hardware or software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.
To learn more about IBM Software Services or to contact a Software Services sales specialist, visit
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Ordering z/OS through the Internet
ShopzSeries provides an easy way to plan and order your z/OS ServerPac or CBPDO. It will analyze your current installation, determine the correct product migration, and present your new configuration based on z/OS . Additional products can also be added to your order (including determination of whether all product requisites are satisfied). ShopzSeries is available in the US and several countries in Europe. In countries where ShopzSeries is not available yet, contact your IBM representative (or IBM Business Partner) to handle your order via the traditional IBM ordering process. For more details and availability, visit the ShopzSeries website at
Part number/ Program name PID number Charge metric IBM InfoSphere 5655-DRP Basic OTC, per value unit Data Replication Basic OTC, per MSU-day TUC for DB2 for z/OS, V10.2.1 IBM InfoSphere 5655-DRS Basic ASC, per value unit SW S&S Data Replication No charge, decline SW S&S for DB2 for z/OS, Per MSU SW S&S registration V10.2.1 S&S
The programs in this announcement all have Value Unit-based pricing.
Program number Program name Value Unit exhibit 5655-DRP IBM InfoSphere VUE007 Data Replication for DB2 for z/OS, V10.2.1
For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Your required license capacity is based upon the following factors:
Value Unit exhibit VUE007
MSUs MSUs minimum maximum Value Units/MSU Base 1 3 1 Tier A 4 45 0.45 Tier B 46 175 0.36 Tier C 176 315 0.27 Tier D 316 + 0.2
Value Units for mainframes without MSU ratings:
Hardware Value Units/machine MP3000 H30 6 MP3000 H50 8 MP3000 H70 12 ESL models 2
The total number of Value Units is calculated according to the following example.
If your required license capacity is 1,500 MSUs for your selected System z IPLA product, the applicable Value Units would be:
Translation from MSUs to Value Units MSUs * Value Units/MSU = Value Units Base 3 * 1.00 = 3.00 Tier A 42 * .45 = 18.90 Tier B 130 * .36 = 46.80 Tier C 140 * .27 = 37.80 Tier D 1,185 * .20 = 237.00 Total 1,500 343.50
When calculating the total number of Value Units, the sum is to be rounded up to the next integer.
InfoSphere Data Replication for DB2 for z/OS , V10.2.1 is eligible for On/Off CoD with a temporary use charge calculated based on MSUs per-day usage.
To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium.To suppress shipment of media, select the license-only option in CFSW.
Program name: InfoSphere Data Replication for DB2 for z/OS, V10.2.1 Program PID: 5655-DRP Entitlement identifier Description License option/Pricing metric S016SJP InfoSphere Data Replication Basic OTC, per value unit for DB2 for z/OS Basic OTC, per MSU-day TUC Trade-up from 5655-IRS SQL Replication for DB2 Trade-up from 5655-IRS Replication Server Q Replication Trade-up from 5655-IRS SQL and Q Replication for DB2 Trade-up from 5655-DEP InfoSphere Data Event Publisher Trade-up from 5655-U96 InfoSphere Change Data Capture for z/OS Orderable Distribution supply ID Description Language medium S016SJJ InfoSphere Data Replication for Multi 3590 tape Q and SQL Replication for z/OS S016SJL InfoSphere Data Replication for Multi 3590 tape DB2 for z/OS WebSphere MQ S017FB2 InfoSphere Data Replication for Multi 3590 tape Change Data Capture for z/OS
Subscription and Support PID: 5655-DRS Entitlement identifier Description License option/Pricing metric S016SJR InfoSphere Data Basic ASC, per value unit SW S&S Replication for DB2 for z/OS S&S No charge, decline SW S&S Per MSU SW S&S registration Orderable supply ID Language Distribution medium S016SJN Multi Hardcopy publication
Subscription and Support
To receive voice technical support via telephone and future releases and versions at no additional charge, Subscription and Support must be ordered. The capacity of Subscription and Support (Value Units) must be the same as the capacity ordered for the product licenses.
To order, specify the Subscription and Support program number (PID) referenced above and the appropriate license or charge option.
IBM is also providing Subscription and Support for these products via a separately purchased offering under the terms of the IBM International Agreement for Acquisition of Software Maintenance. This offering:
When Subscription and Support is ordered, the charges will automatically renew annually unless cancelled by you.
The combined effect of the IPLA license and the Agreement for Acquisition of Software Maintenance gives you rights and support services comparable to those under the traditional ICA S/390® and System z license or its equivalent. To ensure that you continue to enjoy the level of support you are used to in the ICA business model, you must order both the license for the program and the support for the selected programs at the same Value Unit quantities.
Single version charging
To elect single version charging, you must notify and identify to IBM the prior program and replacement program, and the machine the programs are operating on.
Product deliverables are shipped only via CBPDO and ServerPac. These customized offerings are offered for Internet delivery in countries where ShopzSeries product ordering is available. Internet delivery reduces software delivery time and allows you to install software without the need to handle tapes. For more details on Internet delivery, refer to the Shopz help information at
You choose the delivery method when you order the software. IBM recommends Internet delivery. In addition to Internet and DVD, the supported tape delivery options include:
Most products can be ordered in ServerPac the month following their availability in CBPDO. z/OS can be ordered via CBPDO and , ServerPac. at general availability. Many products will also be orderable in a Product ServerPac without also having to order the z/OS operating system or subsystem.
Shopz and CFSW will determine the eligibility based on product requisite checking.For more details on the Product ServerPac, visit the Help section on the Shopz website at
Production of software product orders will begin on the planned general availability date.
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|Terms and conditions|
The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage® Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.
Agreement for Acquisition of Software Maintenance
The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) applies for Software Subscription and Support (Software Maintenance) and does not require customer signatures.
These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.
IBM System z Operational Support Services - SoftwareXcel is an option if you desire added services.
License Information form number
License Information form number: L-GMET-99XSFL
The program's License Information will be available for review on the IBM Software License Agreement website
Limited warranty applies
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Enhanced support, called Subscription and Support, includes telephone assistance, as well as access to updates, releases, and versions of the program as long as support is in effect. You will be notified of discontinuance of support with 12 months' notice.
If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Volume orders (IVO)
Passport Advantage applies
Yes. For additional information, refer to the License Information document that is available on the IBM Software License Agreement website
Software Subscription and Support applies
No. For operating system software, the revised IBM Operational Support Services - SoftwareXcel offering will provide support for those operating systems and associated products that are not available with the Software Subscription and Support (Software Maintenance) offering.
This will ensure total support coverage for your enterprise needs, including IBM and selected non-IBM products. For complete lists of products supported under both the current and revised offering, visit
IBM Operational Support Services - SoftwareXcel
System i Software Maintenance applies
Variable charges apply
Educational allowance available
Yes. A 15% education allowance applies to qualified education institution customers.
Sub-capacity utilization determination
Sub-capacity utilization is determined based on the utilization of a sub-capacity eligible reference product and machine.
On/Off Capacity on Demand (CoD)
To be eligible for On/Off CoD pric ing, you must be enabled for temporary capacity on the corresponding hardware, and the required contract, Attachment for IBM System z On/Off Capacity on Demand (Z125-7883) must be signed prior to use.
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|Statement of good security practices|
IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.
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|IBM Electronic Services|
Electronic Service Agent and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.
Now integrated into the base operating system of AIX® 5.3, AIX 6.1, and AIX 7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type "smitty esa_main", and select "Configure Electronic Service Agent ." In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to
The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.
Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the "symptoms," diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.
Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .
More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.
Customized support: Using the IBM ID entered during activation, customers can view system and support information in the "My Systems" and "Premium Search" sections of the Electronic Support Web site at
My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.
For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit
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For additional information and current prices, contact your local IBM representative.
Information on charges is available at
Choose the option entitled Purchase/upgrade tools.
To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.
Program name: InfoSphere Data Replication for DB2 for z/OS, V10.2.1 Program PID: 5655-DRP Entitlement identifier Description License option/Pricing metric S016SJP InfoSphere Data Replication Basic OTC, per value unit for DB2 for z/OS Basic OTC, per MSU-day TUC Trade-up from 5655-IRS SQL Replication for DB2 Trade-up from 5655-IRS Replication Server Q Replication Trade-up from 5655-IRS SQL and Q Replication for DB2 Trade-up from 5655-DEP InfoSphere Data Event Publisher Trade-up from 5655-U96 InfoSphere Change Data Capture for z/OS
Subscription and Support PID: 5655-DRS Entitlement identifier Description License option/Pricing metric S016SJR InfoSphere Data Repli- Basic ASC, per value unit SW S&S cation for DB2 for z/OS No charge, decline SW S&S S&S Per MSU SW S&S registration
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.
For more financing information, visit
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255) Fax: 800-2IBM-FAX (242-6329) For IBM representative: firstname.lastname@example.org For IBM Business Partner: email@example.com Mail: IBM Teleweb Customer Support ibm.com Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
IBM PureData, Geographically Dispersed Parallel Sysplex, DB2 Connect and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.
InfoSphere, DB2, z/OS, IBM, System i, System z, RACF, DataStage, WebSphere, GDPS, PartnerWorld, ibm.com, S/390, Passport Advantage and AIX are registered trademarks of IBM Corporation in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other countries.
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Other company, product, and service names may be trademarks or service marks of others.
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page