IBM Tivoli Network Manager IP Edition V4.1 extends traditional IP network management to optical transport and wireless access domains

IBM United States Software Announcement 213-327
August 20, 2013


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Prices Prices
Program number Program number Order now Order now


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At a glance
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IBM® Tivoli® Network Manager IP Edition V4.1:

The target customers for IBM Tivoli Network Manager IP Edition V4.1 are communications service providers, national and regional carriers, and cable operators. Customers who do not have an interest in optical transport or wireless access network management are advised to use V3.9 and not to upgrade to V4.1.

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).



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Overview
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IBM Tivoli Network Manager IP Edition V4.1 helps an organization visualize and understand the layout of complex networks and the impact of events upon them. Its discovery, visualization, event-correlation, and root-cause analysis helps Network Operations Centers' (NOC) operators to work more efficiently by focusing time and attention on root-cause events and identifying symptom events that can be filtered into a separate view. Version 4.1 extends Tivoli Network Manager IP Edition traditional layers 2 and 3 IP focus into non-IP layer 1 optical transport backhaul, and 2G and 3G wireless networks.

IBM Tivoli Network Manager IP Edition is part of the IBM Tivoli Netcool® Network Management bundle, along with IBM Tivoli Netcool/OMNIbus and IBM Tivoli Netcool Configuration Manager.



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Key prerequisites
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For details, refer to the Technical information section.



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Planned availability date
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Description
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IBM Tivoli Network Manager IP Edition V4.1:

IBM Tivoli Network Manager IP Edition V4.1 updates:

IBM Tivoli Network Manager IP Edition web page

http://www-03.ibm.com/software/products/us/en/ibmtivolinetworkmanageripedition

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Reference information
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For more information about IBM Netcool Network Management V9.2 (5724-W11), IBM Tivoli Netcool/OMNIbus V7.4 (5724-S44), IBM Tivoli Netcool Configuration Manager V6.4 (5725-F56), and IBM Tivoli Network Manager IP Edition V4.1 (5724-S45), refer to Software Announcement 212-459, dated November 27, 2012 .



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Program number
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Program                Program
number         VRM     name
 
5724-S45       4.1     IBM Tivoli Network Manager IP Edition


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with this program.



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Technical information
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Specified operating environment

Hardware requirements

On or after the announce date, August 20, 2013, go to the following website and select Detailed system requirements and then select the information needed under the product version.

http://www-947.ibm.com/support/entry/portal/overview/software/tivoli/tivoli_network_man ager_ip_edition
Software requirements

On or after the announce date, August 20, 2013, go to the following website and select Detailed system requirements and then select the information needed under the product version.

http://www-947.ibm.com/support/entry/portal/overview/software/tivoli/tivoli_network_man ager_ip_edition

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Limitations

IBM Tivoli Network Manager V4.1 is supported only on Red Hat Enterprise Linux™ versions 5.0 (x86-64) and 6.0 (x86-64), and only supports IBM DB2 Universal Database™ 9.7 and 10.1.

IBM Electronic Support

The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement, at no additional charge.

Read about the Electronic Support portfolio of tools

http://ibm.com/electronicsupport

Access the IBM Support Portal

http://ibm.com/support

Access the online Service Request tool

http://ibm.com/support/servicerequest

Planning information

Installability

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and technical support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

IBM Tivoli Network Manager IP Edition V4.1 is distributed with:

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

IBM Tivoli Network Manager IP Edition V4.1 uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Licensing metric definitions and pricing examples
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Licensing metric definitions

Install

Install is a unit of measure by which the program can be licensed. An Install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each Install of the program.

Resource Value Unit (RVU)

RVU is a unit of measure by which the program can be licensed. RVU Proofs of Entitlement (PoEs) are based on the number of units of a specific resource used or managed by the program. Licensee must obtain sufficient entitlements for the number of RVUs required for licensee's environment for the specific resources as specified in the table below. RVU entitlements are specific to the program and the type of resource and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program or resource.

Instead of the entitlements required for the resources used by the program directly, Licensee must obtain entitlements for this program sufficient to cover the resources managed by the program.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes.

Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot: A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files, or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Product and licensing websites

A complete list of IBM Tivoli products is available at

http://www.ibm.com/software/tivoli

IBM Tivoli product licensing documents are available at

http://www.ibm.com/software/tivoli/products/licensing.html

IBM software policies, including but not limited to those policies concerning backup, sub-capacity pricing, and migration, are available at

http://www.ibm.com/softwarepolicies

Passport Advantage

Through the Passport Advantage Agreement, you may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total Passport Advantage points value of the applicable acquisitions. Passport Advantage points are only used for calculating the Entitled Passport Advantage discount.

To determine the required IBM Tivoli product configuration under Passport Advantage , the IBM Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total Passport Advantage points value:

  1. Analyze your environment to determine the number of charge units for a product. The quantity of each product's part numbers to be ordered is determined by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each IBM Tivoli product part number. The Passport Advantage point value for the applicable part number, multiplied by the quantity for that part number, will determine the Passport Advantage points for that IBM Tivoli product part number. The sum of these Passport Advantage points determines the Passport Advantage point value of the applicable IBM Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total Passport Advantage points value.

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage , refer to the following

http://www.ibm.com/software/passportadvantage

The following Passport Advantage part number categories may be orderable:

Pricing information

IBM Tivoli Network Manager IP Edition is priced using the following chargeable components and metrics:

Network Device Tier: A device in the context of the Network Device Tier is an element that has the capability to initiate a notification or respond to a request for notification. For standard IBM Tivoli Network Manager IP Edition, examples include, but are not limited to, routers and switches.

Network Basic Device Tier: A Basic Device in the context of the Network Basic Device Tier is a resource with limited computing power, equipment monitored by a special purpose sensor or telemetry device, or Network Subscriber Unit (NSU). Examples include, but are not limited to, point-of-sale terminals, printers, VoIP telephones, DSL modems, cable modems, and assets such as production equipment, facilities related items, and transportation related items.

IBM Tivoli Network Manager IP Edition RVU conversion list

To determine the number of RVUs for each tier applicable to licensee's use of the programs, multiply the number of resources for that tier by the applicable RVU factors determined from the following list and add the results.

For the purpose of resource-based licensing, licensee must obtain entitlements within the applicable tier for each resource managed by the program, regardless of any intermediate consolidation application. For example, where the consolidation application is used for the consolidation of multiple device or basic device resources (for example, trap consolidation), entitlement is required for each managed device or basic device that has been consolidated.

Pricing example

IBM Tivoli Network Manager IP Edition pricing example

The customer is running two instances of IBM Tivoli Network Manager IP Edition V4.1 (but sharing one network connectivity and inventory model instance) and would like network management capabilities for 500 network routers and switches.

The customer requires the following:



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Ordering information
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This product is only available via Passport Advantage . It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

For more information about IBM Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio

To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, visit

http://www.ibm.com/partnerworld/wps/bplocator/
 
Product group: Network Management
  Product Identifier Description (PID)
  IBM Tivoli Network Manager IP Edition V4.1 (5724-S45)
 
Product category: Tivoli Network Manager

The programs in this announcement all have Value Unit-Based pricing.

Program
number      Program name        Value Unit exhibit

5724-S45    IBM Tivoli Network  VUE133
            Manager IP Edition 

For each System z® IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity . Your required license capacity is based upon the following factors:

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM Tivoli Network Manager IP Edition V4.1 (5724-S45)

 
Media packs
description                                                  Part number

IBM Tivoli Network Manager IP Edition V4.1
 Multiplatform Multilingual Media Pack                       BP01LML 

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage

Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of Software Maintenance. Software Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Maintenance will renew at the common anniversary date for twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Support Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per required number of Resource Value Units. To order for Passport Advantage , specify the desired part number and quantity.

IBM Tivoli Network Manager IP Edition V4.1 (5724-S45)

Base per install

                                                              Part
Description                                                   number

Base per install
 License + SW Subscription & Support 12 Months                D0I81LL
 SW Subscription & Support Renewal                            E0BKCLL
 SW Subscription & Support Reinstatement 12 Months            D0I82LL
 
Base per install for Linux on System z
 License + SW Subscription & Support 12 Months                D0I87LL
 SW Subscription & Support Renewal                            E0BKGLL
 SW Subscription & Support Reinstatement 12 Months            D0I88LL

Network Basic Device per Resource Value Unit

                                                              Part
Description                                                   number

Network Basic Device per Resource Value Unit
 License + SW Subscription & Support 12 Months                D0I8JLL
 SW Subscription & Support Renewal                            E0BKMLL
 SW Subscription & Support Reinstatement 12 Months            D0I8KLL
 
Network Basic Device per Resource Value Unit for Linux on System z
 License + SW Subscription & Support 12 Months                D0I8LLL
 SW Subscription & Support Renewal                            E0BKNLL
 SW Subscription & Support Reinstatement 12 Months            D0I8MLL

Network Device per Resource Value Unit

                                                              Part
Description                                                   number

Network Device per Resource Value Unit
 License + SW Subscription & Support 12 Months                D0I8SLL
 SW Subscription & Support Renewal                            E0BKSLL
 SW Subscription & Support Reinstatement 12 Months            D0I8TLL
 
Network Device per Resource Value Unit for Linux on System z
 License + SW Subscription & Support 12 Months                D0I8PLL
 SW Subscription & Support Renewal                            E0BKPLL
 SW Subscription & Support Reinstatement 12 Months            D0I8QLL

To order a media pack for Passport Advantage , specify the part number in the desired quantity from the following table:

IBM Tivoli Network Manager IP Edition V4.1 (5724-S45)

Part
number   Description

BP01LML  IBM Tivoli Network Manager IP Edition V4.1
          Multiplatform Multilingual Media Pack

The terms and conditions for IBM Tivoli Network Manager IP Edition V4.1, as previously announced in Software Announcement 212-459, dated November 27, 2012 , are unchanged.



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Statement of good security practices
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent . In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .

More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Prices
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Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Information on charges is available at

http://www.ibm.com/support

In the Electronic tools category, select the option for Purchase/upgrade tools.



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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
For IBM Business Partner: pwcs@us.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: SE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

DB2 Universal Database and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Tivoli, Netcool, Passport Advantage, Express, System z, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

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For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

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