IBM Tivoli OMEGAMON V5.1.1 family delivers the tools you need to help reduce the cost and business risk of managing your IBM System z environmentsIBM United States Software Announcement 213-273
July 9, 2013
|Table of contents|
|At a glance|
IBM® Tivoli® OMEGAMON® XE Management Suite on z/OS® V5.1.1, IBM Tivoli OMEGAMON XE on z/OS V5.1.1, IBM Tivoli OMEGAMON XE for Mainframe Networks on z/OS V5.1.1, and IBM OMEGAMON XE for z/VM® and Linux V4.3 can help enable to you to:
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: LE001).
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IBM Tivoli OMEGAMON XE Management Suite on z/OS V5.1.1
IBM Tivoli OMEGAMON XE Management Suite on z/OS V5.1.1 is a single product, which provides you with IBM OMEGAMON products to manage the IBM z/OS platform. This is a consolidated offering that provides a broad real-time and historical performance and availability management function for the z/OS operating system, networks, and storage subsystems that now includes the new IBM Tivoli OMEGAMON XE on z/OS V5.1.1, the new IBM Tivoli OMEGAMON XE for Mainframe Networks on z/OS V5.1.1, and the new Tivoli OMEGAMON XE for Storage on z/OS V5.2.0.
In order for you to benefit from updates, new releases of a product contained in this consolidated offering are included in IBM Tivoli OMEGAMON for z/OS Management Suite for z/OS .
Tivoli OMEGAMON XE Management Suite for z/OS offers advanced alerting capabilities that integrate information from operating system, network, and storage subsystem for reduced mean time to resolution and problem avoidance saving costly outage time and money.
IBM Tivoli OMEGAMON XE on z/OS V5.1.1
IBM Tivoli OMEGAMON XE on z/OS V5.1.1 brings new capabilities for faster problem resolution, ease of use, and improved installation and maintenance by providing visibility of IBM System z® Workload Analysis Reporter ( IBM zAware) for situations and proactive alerts.
Tivoli OMEGAMON XE for z/OS improves visibility, control, and automation of the z/OS operating system with new, more comprehensive 3270-based user interface administrative capabilities for system programmers. These provide problem determination aids for the entire enterprise-wide z/OS environment from the enhanced 3270 user interface.
Tivoli OMEGAMON XE on z/OS provides new capabilities for installation and configuration using the new PARMGEN tool, which will allow the Tivoli OMEGAMON family to be installed and maintained more easily.
IBM Tivoli OMEGAMON XE for Mainframe Networks on z/OS V5.1.1
IBM Tivoli OMEGAMON XE for Mainframe Networks on z/OS V5.1.1 enables you to proactively monitor the health of vital TCP/IP and systems network architecture (SNA) mainframe networks.
Tivoli OMEGAMON XE for Mainframe Networks is designed to help you fine tune, troubleshoot, and diagnose TCP/IP and SNA network performance within IBM Websphere, IBM CICS® , IBM DB2® , IBM IMS , and other key applications, before the end user experiences a problem. Tivoli OMEGAMON XE for Mainframe Networks includes a GUI, the Tivoli Enterprise Portal (TEP) with easily customized workspaces including the ability to deliver expert information to operators, and the enhanced 3270 user interface. Tivoli OMEGAMON XE for Mainframe Networks integrates with other IBM solutions to provide comprehensive incident and problem management, event consolidation, network resource and operations automation, business continuity, and business service management.
IBM Tivoli OMEGAMON XE on z/VM and Linux V4.3
IBM Tivoli OMEGAMON XE on z/VM and Linux delivers a wide range of information about your IBM z/VM and Linux instances running as z/VM guests. The Linux workloads reveal how they are performing and affecting z/VM and each other.
Tivoli OMEGAMON XE on z/VM and Linux allows you to compare Linux operations side by side with detailed performance metrics from other important systems. Tivoli OMEGAMON XE on z/VM and Linux offers both active and passive monitoring of Linux guest systems. With Dynamic Workspace Linking, you can easily navigate between TEP workspaces.
You can view and monitor workloads for virtual machines, groups, response times and logical partioning (LPAR) reporting, and view reports on z/VM and Linux usage of resources such as CPU utilization, storage, mini-disks, and TCP/IP. High-level views help executives understand how systems performance influences business and the bottom line. With granular views, the product can help IT staff to more easily track complex problems that span multiple systems and platforms, and share related information.
IBM Tivoli zEnterprise® Monitoring Agent
Enhancements to Tivoli zEnterprise monitoring agent provides visibility into the IBM zEnterprise hybrid infrastructure, including hardware resources, hypervisors, virtual servers, virtual networks, and workload resource groups that span heterogeneous platforms as defined by IBM zEnterprise Unified Resource Manager. This provides proactive monitoring of zEnterprise workload resource groups to help them meet the service level objectives that you have defined for your enterprise. Tivoli zEnterprise Monitoring Agent is available free with the IBM Tivoli Management Services V6.2.3 FP1 (5698-A79) as an installation prerequesite and provides an interface to the IBM System z Hardware Management Console.
New releases of the IBM Tivoli z/OS Storage Management portfolio, including IBM Tivoli OMEGAMON XE for Storage on z/OS V5.2.0, are available. For details, refer to Software Announcement 213-202, dated July 09, 2013 .
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For details, refer to Software requirements section.
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|Planned availability date|
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IBM Tivoli OMEGAMON for z/OS Management Suite on z/OS V5.1.1 offers a broad real-time and historical performance and availability management function for the z/OS operating system, networks, and storage subsystems. It uses a common GUI and enhanced 3270 interface that is capable of integrating information from any of the three areas on a single workspace for in-depth analysis. The GUI gives you composite alerts from multiple areas to quickly identify root problems, suggests actions to address problems, and fosters greater operator communication for a more efficient way of managing the z/OS platform.
Specific values in the areas of operating system, networks, and storage for subject matter experts (SMEs) and other users of the z/OS operating system management capabilities include workload views of any address space running on z/OS , bottleneck and impact views of workloads and resources, workload manager, CPU and specialty processors, storage and memory, simple I/O system view, loop detection, operator alerts, sysplex components, and structures. These are just some of the many metrics of z/OS which can be monitored. The solution also provides action capabilities needed to address problems that are detected minimizing mean time to correction or possibly avoiding costly outages. The solution provides visibility into TCP/IP, VTAM® , and network control program (NCP) networks on System z . Additional capabilities include monitoring network activity, including connections, ports, gateways, virtual IP address (VIPA) and dynamic virtual IP address (DVIPA), hypersockets, open systems adapter (OSA), and more. To diagnose and resolve performance issues, you can take actions such as ping, tracerte, nslookup, and drop connections. Finally, tight integration with IBM Tivoli NetView® for z/OS offers powerful system ability and automation for maximum uptime. The z/OS storage performance monitoring capabilities provide detailed information and actions within the z/OS storage subsystem. You have the ability to monitor performance and availability of applications and their I/O, channels, control units, volumes, datasets, tape, virtual tape system (VTS), Data Facility Storage Management Subsystem (DFSMS) constructs, and DFSMShsm activity. There are toolkit functions for day-to-day storage management functions and integration with a wide variety of z/OS storage management utilities.
The integration provided by IBM Tivoli OMEGAMON XE Management Suite on z/OS is world class, delivering the ability to combine z/OS , network, and storage information on a single workspace from both GUI and enhanced 3270 user interfaces. The GUI provides composite alert (situation). This capability can also be extended to any Tivoli OMEGAMON or IBM Tivoli Monitoring solution as well as other IBM offerings to create an efficient, enterprise-wide management center fostering an environment where not only IT hardware resources but personnel effectiveness can be increased.
IBM Tivoli OMEGAMON XE on z/OS V5.1.1 offers new visibility and proactive notifications of IBM System z Advanced Workload Analysis Reporter (zAware), which is an integrated, self-learning, analytics solution for IBM z/OS that helps identify unusual system behavior in near real time. New workspaces are supplied for the Tivoli Enterprise Portal (TEP) as well as the enhanced 3270 user interface for the SMEs. In conjunction with the workspaces, new proactive situations are available for notification of alerts that zAware would generate on finding or reporting on message anomalies.
Tivoli OMEGAMON XE on z/OS fulfills the request for support of the zAware mainframe monitor delivered with IBM zEnterprise EC12.
Tivoli OMEGAMON XE on z/OS alerts you of excessively high zAware anomaly scores, indicative of a problem on the system. Using the proactive situation alerting feature, you are notified of impending system problems and take action to potentially prevent system outages.
New workspaces supplied for the Tivoli Monitoring Hub Connectivity Administration workspaces assist you with the use of the enhanced 3270 user interface with getting monitoring started quickly. Administration panels are provided that verify the IBM Tivoli Monitoring Hub Connectivity Administration for first time logon and subsequent logon verification, which can be easily managed at any time.
The administration assistance workspace enhancements assist you in the use of the enhanced 3270 user interface if you want to build your own workspaces, or administer profile and threshold changes. Based on the shipped default workspace source, the administration panels allow cloning of workspaces and saves them in user datasets, so that you can build your own modified workspace. The enhanced 3270 user interface provides run-time dataset review enhancements to assist you in the use of obtaining information about your run-time environment, giving users a summary and support browsing function of the Run Time Environment (RTE) datasets.
This release also provides a Request for Enhancement helping you solve storage problems faster for those who need to display the number of 4k blocks used in a z/OS data only space.
IBM Tivoli OMEGAMON for Mainframe Networks on z/OS V5.1.1 delivers important enhancements aimed at more efficient problem resolution through built-in problem solving scenarios by taking data that was being presented in the user interface and transforming it into usable information to speed problem identification.
The additional built-in problem solving scenarios are focused on solving problems with File Transfer Program (FTP) sessions and transfers. These include scenarios on hung transfers, failed logins, applications transferring large numbers of files or data. Additionally, more focused problem scenarios are provided for analysis of Enterprise Extender and High Performance Routing (HPR) networking performance problems to help quickly identify the impacted Virtual Telecommunications Access Method ( VTAM ) applications. Enterprise Extender provides a useful solution to the dilemma of running SNA applications over IP networks.
Another focus area of problem solving scenarios was to assist with Communication Systems Manager (CSM) storage. With this release, you can quickly identify storage usage problems by identifying applications holding excessive amounts of CSM storage.
This release gives the mainframe network systems programmer a choice of user interface, with enterprise-wide workspaces to quickly identify any poorly performing resources:
Tivoli OMEGAMON XE on z/VM and Linux V4.3 provides support on z/VM and Linux , and allows you to visualize, rapidly assess performance and availability, and balance resources across server, storage, and network components in your physical and virtual environment. The product utilizes the same user interface as IBM SmartCloud® Monitoring and is integrated into that user interface if already deployed in the environment. SmartCloud Monitoring is a tool for managing virtualization across multiple heterogeneous hypervisors on multiple platforms, such as VMWare, IBM PowerVM® hypervisor driver, and now with the addition of OMEGAMON XE on z/VM and Linux , it monitors Linux on System z and z/VM on a single web browser based dashboard. SmartCloud Monitoring extends the existing Tivoli monitoring capability. The addition of Tivoli OMEGAMON XE on z/VM and Linux with this solution provides the tools needed to assess current capacity and anticipate workload expansion.
Tivoli OMEGAMON XE on z/VM and Linux now supports Self-Describing Agents, which reduces the amount of time required for maintenance by providing an autonomic capability for configuration and support. Also, this release has support for IBM z/VM V6.3 capabilities such as Live Guest Relocation for the z/VM V6.3 Performance Toolkit. The relocation of virtualized Linux guests can be tracked and Tivoli OMEGAMON provides an audit trail of guest relocations.
IBM zEnterprise Monitoring Agent V18.104.22.168 delivers enhancements that give insight into new hardware capabilities with zEnterprize EC12. zEnterprize EC12 delivers new functions, such as zAware and the zEnterprise agent provides the ability to monitor hypervisor and virtual server types supported with the zEnterprise environment. Workspaces are created for the detailed monitoring for Central Processor Complex (CPC) resources, such as Logical Partitions (including zAware), PR/SM virtual servers, and z/VM virtual servers. Integration with other IBM Tivoli Monitoring agents is extended to include a Dynamic Workspace Link to Tivoli OMEGAMON XE on z/VM and Linux to provide more detailed information about z/VM configuration settings and performance metrics. The zEnterprise Monitoring Agent also monitors key performance metrics of virtual networks defined within an ensemble to quickly visualize overall utilization and health of network resources. Lastly, the zEnterprise Agent monitors the availability of the Hardware Management Console (HMC) (connection) and notifies operations if the agent is no longer able to monitor resources managed by that HMC.
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The overriding value of Tivoli OMEGAMON XE products is the broad z/OS platform performance and availability management capability covering the operating system, subsystems, and storage areas. For example, the Tivoli OMEGAMON family of products utilizes the Tivoli Enterprise Portal (TEP) to provide the same graphical interface, which allows various end users, from different domains (storage, operating systems, and networks), to utilize the same user interface and leverage information to perform management of their z/OS environment.
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|Statement of direction|
IBM plans to deprecate the Transaction Reporting Facility in Tivoli OMEGAMON XE for IMS and enhance the Application Trace Facility, which is currently part of the product. This will eliminate the duplication of functions.
IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
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Program Program number VRM name 5698-T01 5.1.1 IBM Tivoli OMEGAMON XE on z/OS 5698-T03 5.1.1 IBM Tivoli OMEGAMON XE for Mainframe Networks on z/OS 5698-TOM 5.1.1 IBM Tivoli OMEGAMON for z/OS Management Suite 5698-A36 4.3 IBM Tivoli OMEGAMON XE on z/VM and Linux
Product identification number
Program PID number Subscription and Support host product PID number 5698-T01 5608-S81 5698-T03 5608-S76 5698-TOM 5698-Z06 5698-A36 5608-S73
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM , you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).
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Comprehensive education for IBM Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.
For additional information, visit
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Product information is available via the Offering Information website
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No publications are shipped with this program.
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the US) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.
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Specified operating environment
IBM Tivoli OMEGAMON XE on z/OS :
IBM Tivoli OMEGAMON XE for Mainframe Networks on z/OS :
IBM Tivoli OMEGAMON Management Suite on z/OS :
IBM Tivoli OMEGAMON XE on z/VM and Linux V4.3
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.
IBM Electronic Support
The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement, at no additional charge.
Read about the Electronic Support portfolio of tools
Access the IBM Support Portal
Access the online Service Request tool
IBM Tivoli OMEGAMON XE on z/OS V5.1.1, IBM Tivoli OMEGAMON XE for Mainframe Networks on z/OS V5.1.1, IBM Tivoli OMEGAMON XE Management Suite on z/OS V5.1.1, and IBM Tivoli OMEGAMON XE on z/VM and Linux V4.3 are distributed with:
Security, auditability, and control
IBM Tivoli OMEGAMON XE on z/OS V5.1.1, IBM Tivoli OMEGAMON XE for Mainframe Networks on z/OS V5.1.1, IBM Tivoli OMEGAMON XE Management Suite on z/OS V5.1.1, and IBM Tivoli OMEGAMON XE on z/VM and Linux V4.3 use the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.
To learn more about IBM Software Services or to contact a Software Services sales specialist, visit
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|Licensing metric definitions and pricing examples|
Licensing metric definitions
An engine is also referred to as a central processor (CP) or processor. Engines for traditional workloads are called General Purpose CPs. Engines for Linux workloads are called Integrated Facility for Linux (IFL) engines or Linux-only engines. Engines for Coupling Facility workloads are called Integrated Coupling Facility (ICF) engines.
IBM Integrated Facility for Linux (IFL)
This optional facility enables additional processing capacity exclusively for Linux workload, with no effect on the model designation of a System z or OS/390® server. Consequently, executing Linux workload on the IBM IFL will not, in most cases, result in any increased IBM software charges for z/OS , OS/390 , VM, VSE, or TPF operating systems or applications. There is, as indicated, a charge associated with the IFL, and there may also be a charge for applications that run on the IFL.
The IFL may be dedicated to a single Linux-mode logical partition or it may be shared by multiple Linux-mode logical partitions. Installations should note that the Linux workspace enabled by this facility will not support any of the S/390® traditional operating systems ( OS/390 , TPF, VSE, or VM). Only Linux applications or Linux operating in conjunction with the Virtual Image Facility, an environment that operates within a logical partition or in native S/390 mode and provides the capability to create multiple Linux images, is supported by the IBM S/390 IFL
Millions of Service Units (MSU) is defined as millions of CPU service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390 or System z software runs. Processor MSU values are determined by the hardware vendor, IBM , or Software Compatible Vendors (SCVs).
For more detailed information about System z software pricing, go to
Standby or backup systems
For programs running or resident on backup machines, IBM defines three types of situations: cold, warm and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other licenses or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.
As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:
Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.
Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.
Hot: A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlement(s) for this copy and there will generally be an additional charge.
Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data, or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switchover between programs, databases, or other resources to occur.
In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource), the program is considered to be doing work in the hot situation and a license or entitlement must be obtained.
A Value Unit (VU) is a unit of measure by which the program can be licensed. Value Unit entitlements are based on the quantity of a specific designated measurement, for example MSUs, users, engines, and tape drives for the given software. Licensee must obtain sufficient entitlements for the number of Value Units required for licensee's environment as specified in the specific program terms. The Value Unit entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with other Value Unit entitlements of another program.
System z software pricing examples (MSU based)
The pricing example below should be used to determine required license entitlements for the following System z software product:
System z server:
- 1,500 MSU System z server
All products in this example employ Value Unit slope VUE007 (VUE = Value Value Unit Exhibit). If the customer has installed 1,500 MSUs, the applicable number of Value Units will be:
MSUs Value Units/MSU Value Units Base 3 1.00 3.00 Tier A 42 .45 18.90 Tier B 130 .36 46.80 Tier C 140 .27 37.80 Tier D 1,185 .20 237.00 Total 1,500 343.50
When calculating the total number of Value Units, the sum is rounded up to the next integer. So the customer will need to license 344 Value Units in this example.
Value Units for non-MSU-based S/390 processors:
System Value Units/System MP3000 H30 6 MP3000 H50 8 MP3000 H70 12 ESL models 2
Value Units for IBM 9672 processors are based upon the full capacity of these systems. This is applicable to all System z systems measured on MSU capacity. Information on MSU capacities can be found in the IBM System/370, System/390® and System z Machine Exhibit, Z125-3901.
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Value Unit exhibit VUE007
MSUs MSUs minimum maximum Value Units/MSU Base 1 3 1 Tier A 4 45 0.45 Tier B 46 175 0.36 Tier C 176 315 0.27 Tier D 316 + 0.2
Value Units for mainframes without MSU ratings:
Hardware Value Units/machine MP3000 H30 6 MP3000 H50 8 MP3000 H70 12 ESL models 2
The total number of Value Units is calculated according to the following example.
If your required license capacity is 1,500 MSUs for your selected System z IPLA product, the applicable Value Units would be:
Translation from MSUs to Value Units MSUs * Value Units/MSU = Value Units Base 3 * 1.00 = 3.00 Tier A 42 * .45 = 18.90 Tier B 130 * .36 = 46.80 Tier C 140 * .27 = 37.80 Tier D 1,185 * .20 = 237.00 Total 1,500 343.50
When calculating the total number of Value Units, the sum is to be rounded up to the next integer.
Orders for new licenses will be accepted now.
Shipment will begin on the planned availability date.
Ordering information for 5698-T01, 5698-T03, 5698-TOM, and 5698-A36 MSU-based System z offerings
To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.
To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.
Program name: IBM Tivoli OMEGAMON XE on z/OS V5.1.1 Program PID: 5698-T01 Entitlement License option/ identifier Description Pricing metric S016ZVS IBM Tivoli OMEGAMON XE on Basic OTC, per Value Unit z/OS V5.1.1 Basic OTC, per MSU-day TUC Orderable supply ID Language Distribution medium S016ZVT Multilingual 3590 tape Program name: IBM Tivoli OMEGAMON XE for Mainframe Networks on z/OS V5.1.1 Program PID: 5698-T03 Entitlement License option/ identifier Description Pricing metric S0173DL IBM Tivoli OMEGAMON XE for Basic OTC, per Value Unit Mainframe Networks V5.1.1 Basic OTC, per MSU-day TUC Orderable supply ID Language Distribution medium S0173DM Multilingual 3590 tape IBM NetView Performance Monitor S0173LC English 3590 tape S0173DP Japanese 3950 tape Program name: IBM Tivoli OMEGAMON for z/OS Management Suite V5.1.1 Program PID: 5698-TOM Entitlement License option/ identifier Description Pricing metric S0173DS IBM Tivoli OMEGAMON XE for Basic OTC, per Value Unit z/OS Management Suite V5.1.1 Basic OTC, per MSU-day TUC Orderable supply ID Language Distribution medium S0173DT Multilingual 3590 tape Program name: IBM Tivoli OMEGAMON XE on z/VM and Linux V4.3 Program PID: 5698-A36 Entitlement License option/ identifier Description Pricing metric S012L23 IBM Tivoli OMEGAMON XE on Basic OTC, per Value Unit z/VM and Linux V4.3 Basic OTC, per Prcessor-day TUC Orderable supply ID Language Distribution medium S016D7D English 3590 tape Subscription and Support PID: 5608-S81 Entitlement License option/ identifier Description Pricing metric S011KX1 IBM Tivoli OMEGAMON XE Basic ASC, per Value Unit SW S&S on z/OS V5.1.1 S&S No charge, decline SW S&S Per MSU SW S&S registration Orderable supply ID Language Distribution medium S011KX2 Multilingual Hardcopy publication Subscription and Support PID: 5608-S76 Entitlement License option/ identifier Description Pricing metric S011KWL IBM Tivoli OMEGAMON XE Basic ASC, per Value Unit SW S&S for Mainframe Networks No charge, decline SW S&S V5.1.1 S&S Per MSU SW S&S registration Orderable supply ID Language Distribution medium S011KWM Multilingual Hardcopy publication Subscription and Support PID: 5698-Z06 Entitlement License option/ identifier Description Pricing metric S016T65 IBM Tivoli OMEGAMON XE Basic ASC, per Value Unit SW S&S for z/OS Management No charge, decline SW S&S Suite V5.1.1 S&S Per MSU SW S&S registration Orderable supply ID Language Distribution medium S016T66 Multilingual Hardcopy publication Subscription and Support PID: 5608-S73 Entitlement License option/ identifier Description Pricing metric S011KW3 IBM Tivoli OMEGAMON XE Basic ASC, per Value Unit SW S&S on z/VM and Linux V4.3 No charge, decline SW S&S S&S Per MSU SW S&S registration Orderable supply ID Language Distribution medium S011KW4 English Hardcopy publication
Subscription and Support
Subscription and Support must be ordered to receive voice technical support via telephone during normal business hours, and future releases and versions, at no additional charge. The capacity of Subscription and Support (for example, Processor Value Units or terabytes) must be the same as the capacity ordered for the product licenses.
To order, specify the Subscription and Support program product number and the appropriate license or charge option.
IBM is also providing Subscription and Support for these products, via a separately purchased offering, under the terms of the IBM International Agreement for Acquisition of Support Maintenance. This offering:
When Subscription and Support is ordered, the charges will automatically renew annually unless cancelled by you.
Product deliverables are shipped only via CBPDO and ServerPac. These customized offerings are offered for Internet delivery in countries where ShopzSeries product ordering is available. Internet delivery reduces software delivery time and allows you to install software without the need to handle tapes. For more details on Internet delivery, refer to the Shopz help information at
You choose the delivery method when you order the software. IBM recom- mends Internet delivery. In addition to Internet and DVD, the supported tape delivery options include:
Most products can be ordered in ServerPac the month following their availability in CBPDO. z/OS can be ordered via CBPDO and , ServerPac. at general availability. Many products will also be orderable in a Product ServerPac without also having to order the z/OS operating system or subsystem.
Shopz and CFSW will determine the eligibility based on product requisite checking. For more details on the Product ServerPac, visit the Help section on the Shopz website at
Production of software product orders will begin on the planned general availability date.
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|Terms and conditions|
The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage® Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.
This software license includes Software Subscription and Support (also referred to as Software Maintenance).
Agreement for Acquisition of Software Maintenance
The following agreement applies for Software Subscription and Support (Software Maintenance) and does not require customer signatures:
These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.
IBM System z Operational Support Services - SoftwareXcel is an option if you desire added services.
License Information form number
The program's License Information will be available for review on the IBM Software License Agreement website
Limited warranty applies
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Enhanced support, called Subscription and Support, includes telephone assistance, as well as access to updates, releases, and versions of the program as long as support is in effect. You will be notified of discontinuance of support with 12 months' notice.
If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Volume orders (IVO)
Yes. Contact your IBM representative.
IBM International Passport Advantage Agreement
Passport Advantage applies
Software Subscription and Support applies
Yes. All distributed software licenses include Software Subscription and Support (also referred to as Software Maintenance) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage for a total of three years from date of acquisition may be elected.
While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Handbook at
Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.
For more information about the Passport Advantage Agreement, visit the Passport Advantage website at
IBM Operational Support Services - SoftwareXcel
System i® Software Maintenance applies
Variable charges apply
Educational allowance available
Yes. A 15% education allowance applies to qualified education institution customers.
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|Statement of good security practices|
IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.
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|IBM Electronic Services|
Electronic Service Agent and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.
Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent . In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to
The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.
Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.
Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .
More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.
Customized support: Using the IBM ID entered during activation, customers can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at
My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.
For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit
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For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software ValueNet. Additional information is also available at
Information on charges is available at website
In the Electronic tools category, select the option for Purchase/upgrade tools.
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255) Fax: 800-2IBM-FAX (242-6329) Internet: email@example.com Mail: IBM Teleweb Customer Support ibm.com® Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
IBM Software Value Plus
These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high-value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.
Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, visit
For questions regarding Software Value Plus, visit
IMS, PR/SM and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.
IBM, Tivoli, OMEGAMON, z/OS, z/VM, System z, CICS, DB2, zEnterprise, VTAM, NetView, IBM SmartCloud, PowerVM, PartnerWorld, OS/390, S/390, System/390, Passport Advantage, System i, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page