IBM Web Content Manager Rich Media Edition V8.0.0.1 and IBM Customer Experience Suite Rich Media Edition V8.0.0.1 help create engaging web experiences seamlessly integrated with rich media assets

IBM United States Software Announcement 213-239
June 11, 2013


Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications


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Overview
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IBM® Web Content Manager Rich Media Edition V8.0.0.1 and IBM Customer Experience Suite Rich Media Edition V8.0.0.1 enable businesses to publish persuasive content. They help deliver the following benefits:

For information about Rich Media Edition software, visit

http://www-01.ibm.com/support/docview.wss?uid=swg27038424

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Key prerequisites
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Refer to the Hardware requirements section.



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Planned availability date
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June 18, 2013: Electronic availability

July 12, 2013: Media availability



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Description
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IBM Web Content Manager Rich Media Edition V8.0.0.1 and IBM Customer Experience Suite Rich Media Edition V8.0.0.1 enable businesses to deliver engaging web experience. They help provide the following benefits.

Integrated solution for web content

Best-of-breed digital asset management

Search, find, repurpose, and distribute

Scalable to meet your demanding needs



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Program number
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Program    VRM                          Program name
number
 
5725-L06   8.0.0.1                      IBM Customer Experience
                                         Rich Media Edition
5725-L05   8.0.0.1                      IBM Web Content Manager
                                         Rich Media Edition


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Education support
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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training website

http://www.ibm.com/services/learning/

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.

IBM Software Services for Education provides education to support many IBM offerings. For a complete list of offerings visit the website at

http://www.ibm.com/software/lotus/training


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with these products.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Hardware requirements

Visit

http://www.ibm.com/developerworks/websphere/zones/portal/proddoc/index.html
http://www-01.ibm.com/software/support/customer-experience-suite/
Software requirements

Refer to the Hardware requirements section.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

IBM Customer Experience Rich Media Edition and IBM Web Content Manager Rich Media Edition will be distributed via a media packages and electronic software distribution (ESD).

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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This product is only available via Passport Advantage . It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Customer Experience Suite Rich  WebSphere®       WebSphere
 Media Edition                       Portal          Portal
IBM Web Content Manager Rich Media  IBM Workplace   IBM Lotus® Web
 Edition                                             Content
                                                     Management
Program name                          PID        Charge unit
                                      number     description
 
IBM Customer Experience Suite Rich    5725-L06   Per Processor
 Media Edition                                    Value Unit for
                                                  Linux™ on System
                                                  z
IBM Customer Experience Suite Rich    5725-L06   Per Processor
 Media Edition                                    Value Unit (PVU)
IBM Web Content Manager Rich Media    5725-L05   Per Processor
 Edition                                          Value Unit (PVU)
IBM Web Content Manager Rich Media    5725-L05   Per Processor
 Edition                                          Value Unit for
                                                  Linux on System
                                                  z

Charge metrics definitions

Processor Value Unit (PVU)

PVU is a unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU Table by processor value, brand, type, and model number at

http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html

and the number of processors made available to the program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores.

Licensee can deploy the program using either full capacity licensing or virtualization capacity (sub-capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (refer to the webpage below). If using full capacity licensing, licensee must obtain PVU entitlements sufficient to cover all activated processor cores* in the physical hardware environment made available to or managed by the program, except for those servers from which the program has been permanently removed. If using virtualization capacity licensing, licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the program, as defined according to the Virtualization Capacity License Counting Rules at

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_sp ecific_virtualization_technologies.html

* An activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Notes :

Passport Advantage program licenses

IBM Customer Experience Rich Media Edition

Part description                                         Part
                                                         number
 
IBM Customer Experience Suite Rich Media Edition
IBM Customer Experience Suite Rich Media Edition PVU     E0HVILL
 Annual SW S&S Rnwl
IBM Customer Experience Suite Rich Media Edition PVU     D10A4LL
 Lic + SW S&S 12 Mo
IBM Customer Experience Suite Rich Media Edition PVU SW  D10A5LL
 S&S Reinstate 12 Mo

IBM Web Content Manager Rich Media Edition

Part description                                         Part
                                                         number
 
IBM Web Content Manager Rich Media Edition
IBM Web Content Manager Rich Media Edition PVU Annual    E0HVJLL
 SW S&S Rnwl
IBM Web Content Manager Rich Media Edition PVU Lic + SW  D10A7LL
 S&S 12 Mo
IBM Web Content Manager Rich Media Edition PVU SW S&S    D10A8LL
 Reinstate 12 Mo

Passport Advantage trade-up licenses

IBM Customer Experience Rich Media Edition

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Customer Experience
 Suite Rich Media Edition
IBM Customer Experience     IBM CES Rich Media Ed PVU   D10A6LL
 Suite                       fr CES PVU Trade Up Lic +
                             SW 12 Mo

IBM Web Content Manager Rich Media Edition

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Web Content Manager
 Rich Media Edition
IBM Web Content Manager     IBM WCM Rich Media Ed PVU   D10A9LL
                             fr WCM PVU Trade Up Lic+SW
                             12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
IBM CES Rich Media Edition V8.0.0.1
IBM CES Rich Media Edition V8.0.0.1 Multiplatform        BS0CFML
 English Media Pack
IBM WCM Rich Media Edition V8.0.0.1
IBM Web Content Manager Rich Media Ed V8.0.0.1           BU079ML
 Multiplatform English Med Pk

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM WCM Rich Media Edition V8.0.0.1

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Web Content Manager     IBM Web Content Manager     BU079ML
 Rich Media Edition          Rich Media Ed V8.0.0.1
 Processor Value Unit        Multiplatform English Med
                             Pk
IBM Web Content Manager     IBM Web Content Manager     BU079ML
 Rich Media Edition          Rich Media Ed V8.0.0.1
 Processor Value Unit for    Multiplatform English Med
 Linux on System z®           Pk

IBM CES Rich Media Edition V8.0.0.1

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Customer Experience     IBM CES Rich Media Edition  BS0CFML
 Suite Rich Media Edition    V8.0.0.1 Multiplatform
 Processor Value Unit        English Media Pack
IBM Customer Experience     IBM CES Rich Media Edition  BS0CFML
 Suite Rich Media Edition    V8.0.0.1 Multiplatform
 Processor Value Unit for    English Media Pack
 Linux on System z

Cross-platform products

Cross-platform products for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

Cross-platform product for use on System z IFL engines or zEnterprise BladeCenter Extension

Order the part numbers that follow when the product is intended to run on the zEnterprise® BladeCenter® Extension or Linux operating system on System z IFL engines. If the product is not intended to run in these environments, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

IBM Customer Experience Rich Media Edition

Part description                                         Part
                                                         number
 
IBM Customer Experience Suite Rich Media Edition
IBM Customer Experience Suite Rich Media Ed Linux Sy SW  D10P0LL
 S&S Reinstate 12 Mo
IBM Customer Experience Suite Rich Media Ed Linux Sys z  E0I3BLL
 Annual SW S&S Rnwl
IBM Customer Experience Suite Rich Media Ed Linux Sys z  D10NZLL
 Lic + SW S&S 12 Mo

IBM Web Content Manager Rich Media Edition

Part description                                         Part
                                                         number
 
IBM Web Content Manager Rich Media Edition
IBM Web Content Manager Rich Media Edition Linux Sys z   E0I3ALL
 Annual SW S&S Rnwl
IBM Web Content Manager Rich Media Edition Linux Sys z   D10NXLL
 SW S&S Reinst 12 Mo
IBM Web Content Manager Rich Media Edition PVU Linux     D10NWLL
 Sys z Lic+SW S&S 12 Mo

Trade-up licenses for cross-platform products

IBM Customer Experience Rich Media Edition

Precursor product           Trade-up product            Part
                                                        number
 
IBM Customer Experience
 Suite Rich Media Edition
IBM Content Management      IBM CES Rich Media Ed PVU   D10P1LL
                             LnxSysz fr CES PVU LnxSysz
                             Trade Up Lic+SW 12 Mo

IBM Web Content Manager Rich Media Edition

Precursor product           Trade-up product            Part
                                                        number
 
IBM Web Content Manager
 Rich Media Edition
IBM Web Content Manager     IBM WCM Rich Media Ed PVU   D10NYLL
                             LnxSysz fr WCM PVU Lnx Sys
                             z TU Lic+SW S&S 12 Mo


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form numbers
Program name                              Program    Form number
                                          number
 
IBM Customer Experience Rich Media        5725-L06   L-RSHR-96CL6R
 Edition
IBM Web Content Manager Rich Media        5725-L05   L-RSHR-95XR6
 Edition

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Usage restriction

Yes. For additional information, refer to the License Information Document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
International Passport Agreement
Software Subscription and Support applies

Yes. Software Subscription and Support is included with licenses purchased through Passport Advantage and Passport Advantage Express . Product upgrades and technical support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Other terms
System i Software Maintenance applies

No

Educational allowance available

Not applicable.

Statement of good security practices

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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Prices
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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus, Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financial benefit

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.



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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

IBM, Passport Advantage, Express, WebSphere, Lotus, System z, zEnterprise, BladeCenter and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/