IBM SmartCloud Storage Access R1.1 introduces a new self-service portal to lower operations cost and improves productivity and service quality

IBM United States Software Announcement 213-087
February 5, 2013


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number  Order now Order now


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At a glance
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IBM SmartCloud® Storage Access R1.1 enables enterprises to implement a private cloud storage service where users can request and receive storage capacity, share files with other users, and administrators can easily monitor and report usage with just a few clicks.

IBM SmartCloud Storage Access R1.1:

For ordering, contact your IBM® representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Overview
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IBM SmartCloud Storage Access R1.1 increases productivity, lowers operations cost, and improves storage service quality.

With IBM SmartCloud Storage Access R1.1, you can quickly and easily implement a private cloud storage solution and leverage the benefits of a cloud delivery model.

Licenses for offerings in this announcement include Software Subscription and Support. Software Subscription and Support contracts are managed in Passport Advantage® . Refer to the Ordering information section of this announcement for further details.



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Key prerequisites
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The following tables list the supported components required by the IBM SmartCloud Storage Access server.

Supported virtual machine hypervisors

Virtual machine           Versions                Notes
 
VMware ESX                4.x (64bits)            With latest fix pack
                          5.x (64bits)
 

Supported database

Virtual machine           Versions                Notes
 
Integrated Derby
 

Supported user registries

User registry             Versions                Notes
 
LDAP Version 3            IBM Tivoli Directory    With latest fix pack
                           Server Version 6.1
 
Active Directory          Windows™ 2008 R2         With latest fix pack
 

The following table lists the supported component versions for clients accessing the IBM SmartCloud Storage Access servers.


Note: Clients that are not listed here may still work.

Browser Compatibility

Browser                   Versions                Notes
 
Firefox                   Version 4 and above     With latest fix pack
 
                                                  Minimum resolution of
                                                  1024x728 (or greater)
 
Chrome                    Version 23 and above

IBM SmartCloud Storage Access R1.1 is dependent on the following software and hardware:

IBM SmartCloud Storage Access R1.1 is compatible with specific version of IBM Tivoli Storage Productivity Center.

Version support for IBM Tivoli Storage Productivity Center or IBM SmartCloud Virtual Storage Center

IBM Tivoli Storage
 Productivity Center      Versions                Notes
 Server
 
IBM Tivoli Storage        Version 5.1.1           With latest fix pack
 Productivity Center

IBM SmartCloud Virtual    Version 5.1             With latest fix pack
  Storage Center

IBM SmartCloud Storage Access R1.1 is compatible with specific firmware versions of storage devices.

Firmware version support for IBM storage devices

Storage Devices          Versions                Notes
 
SONAS                    Version 1.3.2           With latest fix pack
 
Storwize V7000 Unified   Version 1.3.2           With latest fix pack
                                 1.4.0


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Planned availability date
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February 20, 2013



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Description
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IBM SmartCloud Storage Access R1.1 enables enterprises to implement a private cloud storage service where users, with a few clicks, can request and receive storage capacity, share files with other users, and administrators can easily monitor and report usage.

Major features of IBM SmartCloud Storage Access R1.1 include:

Self-service portal for administrators and users

Multiple and flexible service profile support

Third party authentication integration

Monitor capacity usage automatically

Dashboard report for history usage query

Automatic approval process

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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IBM SmartCloud Storage Access R1.1 software enables a private cloud storage service with a self-service storage capacity provisioning, simple monitoring, and usage reporting. Users can easily and quickly request and receive storage capacity, view usage reports, and set up sharing with others through a self-service portal. Cloud or department administrators provide the service catalog, and manage and monitor the cloud storage.

Features                     Benefits

Self-service provisioning    Users able to provision their storage
                              using a nontechnical, easy to use portal
                             Provisioning process automated, providing
                              consistent and higher quality of service
 
Web-based access             Access from anywhere, anytime
 
Monitoring & Reporting       Enables simple reporting per person
 capability                   or department
 
Service catalog              Enables administrators to define classes
                              of storage and make them available to
                              departments where users can request
                              storage on any class of storage available
                              to that user's department
 
Capacity elasticity          Users can quickly get additional
                              storage capacity on demand


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Reference information
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For information on the IBM Storwize V7000 Unified, refer to Hardware Announcement 111-180, dated October 11, 2011 , and Software Announcement 211-433, dated October 11, 2011 .

For information on IBM Scale Out Network Attached Storage (SONAS), refer to:

For information on IBM Tivoli Storage Productivity Center V5.1 products refer to Software Announcement 212-189, dated June 04, 2012 , and Software Announcement 212-185, dated October 03, 2012 .



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Program number
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Program              Program
number       VRM     name
 
5641-SSA     1.1.0   IBM SmartCloud Storage Access
 
5725-I44     1.1.0   IBM SmartCloud Storage Access
                        (for Passport Advantage)

Product identification number

PID numbers for IBM SmartCloud Storage Access R1.1 software are:
 
                        SW Maintenance        SW Maintenance
                        1 year PID number     2 year PID number
  Program PID number    Registration (Reg)    Registration (Reg)

  5641-SSA              5641-SSB              5641-SSC
 
  SW Maintenance        SW Maintenance        SW Maintenance
  3 year PID number     4 year PID number     5 year PID number
  Registration (Reg)    Registration (Reg)    Registration (Reg)
  
  5641-SSD              5641-SSE              5641-SSF

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM , you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=213-087


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Education support
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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training website

http://www.ibm.com/services/learning/

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.



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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage website

http://www.ibm.com/software/passportadvantage


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Publications
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No hardcopy publications are shipped with this program.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the US) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.



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Technical information
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Specified operating environment

Hardware requirements

The following information describes the hardware recommended for various platforms supported by IBM SmartCloud Storage Access R1.1.

The information provided is a general guideline and actual requirements can vary from installation to installation. Specific sizing should be done to meet your installation requirements.

The IBM SmartCloud Storage Access server is supported on VMware ESX server platform.

The following table describes both the minimum hardware requirements and recommended minimum production hardware requirements for the IBM SmartCloud Storage Access server components.

The minimum requirements listed indicate the absolute minimum hardware levels needed when running with 5-10 concurrent users.

The recommended minimum production requirements are recommendations to support a small cloud. As with any software solution, hardware needs to be properly sized for a specific customer scenario.

Table: Minimum hardware requirements

                                                   Recommended minimum
                          Minimum hardware         hardware production
 Component                requirements             requirements
 
 IBM SmartCloud           1 CPU                    4 CPUs
  Storage Access Server   100 GB free disk space   200 GB free disk space
                          8 GB physical memory     16 GB physical memory
 
Requirements are for the IBM SmartCloud Storage Access R1.1 server only.
If other servers, such as the TPC server, are installed on the same
system, the requirements would need to be higher to account for the
additional needs of the other components installed and running there.

IBM SmartCloud Storage Access R1.1 is compatible with specific firmware versions of storage devices.

Table: Firmware version support for IBM storage devices

 Storage Devices           Versions                Notes
 
 SONAS                     Version 1.3.2           With latest fix pack
 
 Storwize V7000 Unified    Version 1.3.2           With latest fix pack
                                   1.4.0

Current support summaries, including specific software, hardware, and firmware levels supported, are maintained at the IBM SmartCloud Storage Access Support website

http://www.ibm.com/storage/support

For information on the IBM Storwize V7000 Unified or IBM SONAS hardware and software, refer to the announcements listed in the Reference information section.

Software requirements

The following tables list the supported software components required by the IBM SmartCloud Storage Access server.

Table: Supported virtual machine hypervisors

 Virtual machine           Versions                Notes
 
 VMware ESX                4.x (64bits)            With latest fix pack
                           5.x (64bits)

Table: Supported database

 Virtual machine           Versions                Notes
 
 Integrated Derby

Table: Supported user registries

 User retistry             Versions                Notes
 
 LDAP Version 3            IBM Tivoli Directory    With latest fix pack
                           Server Version 6.1
 
 Active Directory          Windows 2008 R2         With latest fix pack

The following table lists the supported component versions for clients accessing the IBM SmartCloud Storage Access servers.


Note: Clients That are not listed here may still work.

Table: Browser compatibility

 Browser                   Versions                Notes
 
 Firefox                   Version 4 and above     With latest fix pack
 
                                                   Minimum resolution of
                                                   1024x728 (or greater)
 
Chrome                    Version 23 and above

IBM SmartCloud Storage Access R1.1 is dependent on the following software and hardware:

IBM SmartCloud Storage Access R1.1 is compatible with a specific version of IBM Tivoli Storage Productivity Center.

Table: Version support for IBM Tivoli Storage Productivity Center or IBM SmartCloud Virtual Storage Center

 IBM Tivoli Storage
  Productivity Center      Versions                Notes
  Server
 
 IBM Tivoli Storage        Version 5.1.1           With latest fix pack
  Productivity Center
 
 IBM SmartCloud Virtual    Version 5.1             With latest fix pack
  Storage Center

IBM SmartCloud Storage Access R1.1 is compatible with specific firmware versions of storage devices.

Table: Firmware version support for IBM storage devices

 Storage Devices           Versions                Notes
 
 SONAS                     Version 1.3.2           With latest fix pack
 
 Storwize V7000 Unified    Version 1.3.2           With latest fix pack
                                   1.4.0

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Companion products

The following products or services could be purchased with this product:

The benefits are:

Compatibility

The IBM SmartCloud Storage Access R1.1 can only work with prerequisites defined: TPC 5.1, TPC 5.1 Select, SmartCloud Virtual Storage Center, IBM SONAS or IBM Storwize V7000 Unified. For specific installation, this can be done in a physical or VM unit with VMWare hypervisor. Other hypervisor support will be handled via RPQ or subsequent IBM SmartCloud Storage Access releases.

For further information regarding currently supported environments and operating guidelines, visit the IBM SmartCloud Storage Access R1.1 support website at

http://www.ibm.com/storage/support
Limitations

IBM SmartCloud Storage Access R1.1 will support VMWare ESX 4.X or 5.X for its installation, and client access will only have Firefox version 4 and above compatibility. Other clients may work, but those are not being tested.

For additional information, refer to "Usage restriction" in the Terms and conditions section of this announcement, and to the License Information document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf

Additional information on configuration limitations and configuration guidelines is further documented in the README file accompanying the IBM SmartCloud Storage Access, in furnished publications for this product, or under the Plan/Upgrade tab in the IBM SmartCloud Storage Access restrictions document at

http://www.ibm.com/storage/support
IBM Electronic Support

The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement, at no additional charge.

Read about the Electronic Support portfolio of tools: http://ibm.com/electronicsupport
Access the IBM Support Portal: http://ibm.com/support
Access the online Service Request tool: http://ibm.com/support/servicerequest

Planning information

Planning considerations required for IBM Storwize V7000 Unified or SONAS nodes apply. Refer to the announcements listed in the Reference information section and to the IBM Storwize V7000 Unified information center at the IBM Support website for publications

http://www.ibm.com/support/publications/us/library/

Fee-based storage services are also available. For details, refer to the Storage services section

Customers with 5641-SSA licenses are responsible to ensure the total enclosures managed (Storage devices) are within license entitlement. Customers are responsible to use these functions only to within the total number of enclosures (storage devices) licensed. If IBM SmartCloud Storage Access R1.1 is used, license must be purchased for all enclosures managed (Storage devices) by the controller.

Example scenario 1:

Customer already has one Storwize V7000 Unified and five Expansion drawers, in addition Tivoli Storage Productivity Center (TPC) version 4.2. In order to enable the IBM SmartCloud Storage Access, the customer needs to order the 5641-SSA Qty = 6 (one Unified Disk Controller plus five Expansion drawers). In addition, this customer needs to upgrade TPC to the version 5.1+ in order to accommodate the prerequisites for this offering.

Example scenario 2:

Customer has one Storwize V7000 Unified and nine Expansion drawers, and TPC is not in the environment. In order to enable the IBM SmartCloud Storage Access, the customer needs to order the 5641-SSA Qty = 10 (one Unified Disk Controller plus nine Expansion drawers). In addition, this customer needs to order ten TPC 5.1 Select licenses in order to accommodate the prerequisites for this offering.

Example scenario 3:

Customer does not have Storwize V7000 Unified nor TPC in their environment. In order to enable the IBM SmartCloud Storage Access, the customer needs to order the 5641-SSA Qty = 1+XH (one Unified Disk Controller plus X # Expansion drawers "x" to accommodate the amount of Total Storage needed). In addition, this customer needs to order TPC 5.1 Select (Qty=1+X) in order to accommodate the prerequisites for this offering.

Customer responsibilities

Planning for and provision of the power and environmental support required for IBM SmartCloud Storage Access is a customer responsibility.

Refer to the announcements listed in the Reference information section, the Storwize V7000 Unified information center at the IBM Support website for publications, or IBM SONAS as well as Total Productivity Center 5.1 web pages.

http://www.ibm.com/support/publications/us/library/

Service support for the server and its operating system which houses the browser from which the IBM SmartCloud Storage Access console is accessed is a customer responsibility (and is separately ordered).

Customers with 5641-SSA enclosure licenses are responsible for combining the total number of enclosures managed (storage devices) for each IBM SmartCloud Storage Access R1.1 deployment (also known as Private storage Cloud).

Software Subscription and Support (also referred to as Software Maintenance in AAS ordering system) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and technical support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

Packaging

New order packaging

After receipt of an order for 5641-SSA, the Business Partner or customer will be required to register and accept Passport Advantage or Passport Express terms and conditions. Upon registration, the customer will be authorized for the electronic download of software code updates. The product includes the license and one year of Subscription and Support. Up to four additional years of support can be purchased with the initial order.

The paid invoice acts as Proof of Entitlement (PoE) for all orders of IBM SmartCloud Storage Access R1.1 software. All associated media listed in the Publications section are also shipped with the new hardware order. One media set per Storwize V7000 Unified or SONAS will be shipped. Refer to the hardware announcements listed in the Reference information section for correlated hardware order features.

Subsequent media orders

For additional available publications, refer to the Publications section.

For assistance in placing orders with or without media features, contact your IBM representative.

Publications are in English. This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

Use of supplementary antivirus software is recommended, but not required. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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Product group: IBM Systems and Technology Group,
                System Storage® Division
 
  Product Identifier Description         (PID)

  IBM SmartCloud Storage Access          5641-SSA
   R1.1 software
   per Storage device
 
 
  IBM SmartCloud Storage Access          5725-I44
   R1.1 software
   (for Passport Advantage)
   per Storage device
 
Product category: Storage Virtualization

Ordering information for Passport Advantage

Passport Advantage (PPA) allows greater flexibility to help customers manage their software licenses and Subscription and Support renewals. Customers can now have a common anniversary date for Subscription and Support renewals for all IBM software, under a PPA agreement, including IBM Storage software. The anniversary date, established at the order ship date for the initial product acquisition, will remain unchanged while their Passport Advantage or Passport Advantage Express agreement remains in effect.

The quantity to be specified for the Passport Advantage part numbers in the following table is per STORAGE DEVICE. To order for Passport Advantage , specify the desired part number and quantity.

Program name: IBM SmartCloud Storage Access R1.1 software
PID:          5641-SSA
 
                                                       Part
Description                                            number
 
IBM SmartCloud Storage Access R1.1                     D0V0JLL
 per Storage device
 License and SW S&S 12 Months
 
IBM SmartCloud Storage Access R1.1                     E0F2VLL
 per Storage device
 Annual SW S&S Renewal
 
IBM SmartCloud Storage Access R1.1                     D0V0KLL
 per Storage device
 SW S&S Reinstate 12 Months
 

The products in the above tables are also available via web download from Passport Advantage .

Ordering information for Non-Passport Advantage

Order handling

The IBM storage software for product identified in this announcement (5641-SSA) will be ordered through existing channels using existing configurator and ordering tools. However, the fulfillment processes have been modified to improve customer records management associated with Software Subscription and Support, often referred to as Software Maintenance. Software Subscription and Support will be entitled through Passport Advantage or Passport Advantage Express .

The product 5641-SSA when selected during the configuration process with each hardware system, will be enabled for the system unit for which the product was ordered. Optionally, software and license only configurations can be created for 5641-SSA based on existing supported hardware system units in the customer business environment. Offerings in this announcement are available exclusively through electronic download.

To order a basic license, specify the program number and the one-time charge feature number in the quantity desired (maximum quantity of 250).

The program is available via electronic download only. Physical media can be ordered via Passport Advantage once entitled.

Program name: IBM SmartCloud Storage Access R1.1 software
PID:          5641-SSA
 
Use-based OTC with One-year Software Maintenance
 
                              Program     Feature
Description                   number      number

IBM SmartCloud Storage        5641-SSA    0392
Access R1.1
Per Storage device

Software Maintenance

 Program name: IBM SmartCloud Storage Access
              Software Maintenance - One-year Registration
PID:          5641-SSB
 
One-year No Charge Registration:
 
                              Program     Feature
Description                   number      number

IBM SmartCloud Storage        5641-SSB    0393
 Access SW Maintenance
 One-year NC Registration
 per Storage Device
 
Program name: IBM SmartCloud Storage Access
              Software Maintenance - Two-year Registration
PID:          5641-SSC
 
                              Program     Feature
Description                   number      number

IBM SmartCloud Storage        5641-SSC    0394
 Access SW Maintenance
 Two-year Registration
 One-time charge
 per Storage Device
 
Program name: IBM SmartCloud Storage Access
              Software Maintenance - Three-year Registration
PID:          5641-SSD
 
                              Program     Feature
Description                   number      number
                                                        
IBM SmartCloud Storage        5641-SSD    0395
 Access SW Maintenance
 Three-year Registration
 One-time charge
 per Storage Device
 
Program name: IBM SmartCloud Storage Access
              Software Maintenance - Four-year Registration
PID:          5641-SSE
 
                              Program     Feature
Description                   number      number
                                                        
IBM SmartCloud Storage        5641-SSE    0396
 Access SW Maintenance
 Four-year Registration
 One-time charge
 per Storage Device
 
Program name: IBM SmartCloud Storage Access
              Software Maintenance - Five-year Registration
PID:          5641-SSF
 
                              Program     Feature
Description                   number      number
                                                        
IBM SmartCloud Storage        5641-SSF    0397
 Access SW Maintenance
 Five-year Registration
 One-time charge
 per Storage Device

 
Charge metric
                          Part number or
Program name              PID number         Charge metric

IBM SmartCloud Storage    5641-SSA           Per Storage device
 Access R1.1 software
 
IBM SmartCloud Storage    5725-I44           Per Storage device
 Access R1.1 software
 (for Passport Advantage)
 

Storage Device is a unit of measure by which the Program can be licensed. A Storage Device is an independently powered, channel-attached device that stores or controls the storage of data on magnetic disks or solid state drives, such as disk controllers and their respective expansion units, each constituting separate Storage Devices. Licensee must obtain entitlements for every Storage Device which runs, uses services provided by, or otherwise accesses the Program and for every Storage Device on which the Program is installed.

Instead of the entitlements required for the Program directly, Licensee must obtain entitlements for this Program sufficient to cover the Storage Devices managed by the Program.

New orders for 5641-SSA

For new IBM SmartCloud Storage Access R1.1 software orders made via AAS, you can also order the prerequisites.
Note: IBM SmartCloud Storage Access R1.1 software (5641-SSA) is optional, and is ordered along with or where there is already a complete system of Storwize V7000 Unified or SONAS hardware and Storwize V7000 Unified or SONAS (5639-VF1, 5639-SN1) software license in place.

 Program name: IBM SmartCloud Storage Access R1.1 software
PID:          5641-SSA

 
Use-based OTC with One-year software Maintenance
                               
                              Program     Feature
Description                   number      number
                                                        
IBM SmartCloud Storage        5641-SSA    0392
 Access R1.1 software
 Per Storage device
 

                               

Software Maintenance

 Program name: IBM SmartCloud Storage Access
              Software Maintenance - One-year Registration
 
PID:          5641-SSB
 

 
One-year No Charge Registration
 
                               Program     Feature
Description                   number      number
                                                        
IBM SmartCloud Storage        5641-SSB    0393
 Access SW Maintenance
 One-year NC Registration
 per Storage device
 
Program name: IBM SmartCloud Storage Access
              Software Maintenance - Two-year Registration
 
PID:          5641-SSC
  
                              Program     Feature
Description                   number      number
                                                        
IBM SmartCloud Storage        5641-SSC    0394
 Access SW Maintenance
 Two-year Registration
 One-time charge
 per Storage device
 
Program name: IBM SmartCloud Storage Access
              Software Maintenance - Three-year Registration
 
PID:          5641-SSD
 
                               Program     Feature
Description                   number      number
                                                        
IBM SmartCloud Storage        5641-SSD    0395
 Access SW Maintenance
 Three-year Registration
 One-time charge
 per Storage device
 
Program name: IBM SmartCloud Storage Access
              Software Maintenance - Four-year Registration
 
PID:          5641-SSE
 
                              Program     Feature
Description                   number      number
                                                        
IBM SmartCloud Storage        5641-SSE    0396
 Access SW Maintenance
 Four-year Registration
 One-time charge
 per Storage device
 
Program name: IBM SmartCloud Storage Access
              Software Maintenance - Five-year Registration
 
PID:          5641-SSF
  
                              Program     Feature
Description                   number      number
                                                        
IBM SmartCloud Storage        5641-SSF    0397
 Access SW Maintenance
 Five-year Registration
 One-time charge
 per Storage device

 


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Agreement for Acquisition of Software Maintenance

The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) applies for Subscription and Support (also referred to as Software Maintenance) and does not require customer signatures.

License Information form number
GI13-2845 License Information for IBM SmartCloud Storage Access R1.1

On or near the planned availability date, the current License Information documents will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Other terms
Volume orders (IVO)

Yes. Contact your IBM representative.

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Usage restriction

Yes

IBM SmartCloud Storage Access R1.1 software (5641-SSA)

This program (5641-SSA) is licensed on a per-Storage device capacity basis. (Refer to the Ordering information section for information on charges for this program.) Users may only install this program on IBM System Storage Storwize V70000 2073-700 or SONAS 2851-SI2 or 2851-SS2 Storage Engines, or subsequent IBM replacements of these that support the program.

For additional information, refer to the License Information document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance), is now included in the Passport Advantage Agreement. Installation and technical support for the products announced in this announcement is provided by the Software Subscription and Support offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice or electronic access into the IBM support organizations.

IBM includes one year of Software Subscription and Support with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For additional information about the Passport Advantage Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

All distributed software licenses include Software Subscription and Support for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage, for a total of three years from date of acquisition, may be elected.

Variable charges apply

No

Educational allowance available

Yes. A 15% education allowance applies to qualified education institution customers.



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Statement of good security practices
Bottom rule

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX® 5.3, AIX 6.1, and AIX 7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type "smitty esa_main", and select "Configure Electronic Service Agent ." In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the "symptoms," diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .

More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can view system and support information in the "My Systems" and "Premium Search" sections of the Electronic Support Web site at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledge base. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Prices
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Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

License metric will be per Storage device.

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner.

Additional information is also available on the following Passport Advantage website

http://www.ibm.com/software/howtobuy/passportadvantage/

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Information on charges is available at

http://www.ibm.com/support

Choose the option entitled Purchase/upgrade tools.

Program name: IBM SmartCloud Storage Access R1.1 software
PID:          5641-SSA

Use-based OTC 
 
                                                    
                              Program     Feature   
Description                   number      number    
                                                    
IBM SmartCloud Storage        5641-SSA    0392      
 Access R1.1 software
 Per Storage device
 

Software Maintenance

Program name: IBM SmartCloud Storage Access
              Software Maintenance - One-year Registration
 
PID:          5641-SSB
 
                                                   One-
                              Program     Feature 
Description                   number      number  

IBM SmartCloud Storage        5641-SSB    0393     
 Access SW Maintenance
 One-year NC Registration
 per Storage device
  
Program name: IBM SmartCloud Storage Access
              Software Maintenance - Two-year Registration
 
PID:          5641-SSC
 
                                                   
                              Program     Feature  
Description                   number      number   
 
IBM SmartCloud Storage        5641-SSC    0394     
 Access SW Maintenance
 Two-year Registration
 One-time charge
 per Storage device
 
Program name: IBM SmartCloud Storage Access
              Software Maintenance - Three-year Registration
 
PID:          5641-SSD
 
                                                   
                              Program     Feature  
Description                   number      number   
                    
IBM SmartCloud Storage        5641-SSD    0395     
 Access SW Maintenance
 Three-year Registration
 One-time charge
 per Storage device
  
Program name: IBM SmartCloud Storage Access
              Software Maintenance - Four-year Registration
 
PID:          5641-SSE
 
                                                   
                              Program     Feature  
Description                   number      number   
 
IBM SmartCloud Storage        5641-SSE    0396     
 Access SW Maintenance
 Four-year Registration
 One-time charge
 per Storage device
 
Program name: IBM SmartCloud Storage Access
              Software Maintenance - Five-year Registration
 
PID:          5641-SSF
 
                                                   
                              Program     Feature  
Description                   number      number   

IBM SmartCloud Storage        5641-SSF    0397     
 Access SW Maintenance
 Five-year Registration
 One-time charge
 per Storage device
 

Pricing terms

Prices in the following PDF prices link are suggested list prices on day of announcement for the U.S. only. They are provided for your information only. Dealer prices may vary, and prices may also vary by country. IBM list price does not include tax or shipping and is subject to change without notice.

ENUS-213-087-LIST_PRICES_2013_02_05.PDF ENUS-213-087-LIST_PRICES_2013_02_05.PDF

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit

http://www.ibm.com/financing


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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM SmartCloud, Storwize, Tivoli, IBM, Passport Advantage, PartnerWorld, Express, System Storage, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Windows is a trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/