IBM Social Media Analytics Software as a Service V1.2

IBM United States Software Announcement 213-076
June 4, 2013


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Program number Program number Prices Prices


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At a glance
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IBM® Social Media Analytics Software as a Service V1.2 delivers:



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Overview
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IBM Social Media Analytics Software as a Service V1.2 helps enable marketing professionals to be more agile and responsive to the customer and facilitates entire organizations to measure social media across marketing, supply chain, and the customer service spectrum. Utilizing a big data platform, you get key behavioral, demographic, geographic, influencer analytics, and advanced analytics discovery capabilities, with standard dashboards, that are easily configurable for the business user. The extensive analytic capabilities provide organizations with the ability to help interpret, measure, and act on the information gathered.



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Key prerequisites
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Refer to the Technical information section for details.



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Planned availability date
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June 4, 2013: Electronic availability



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Description
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IBM Social Media Analytics Software as a Service V1.2 delivers key analysis for:

IBM Social Media Analytics Software as a Service V1.2 has prebuilt dashboards, which are easily configurable for the business user. This is key as many business users are looking for powerful metrics but want the ability to add charts and graphs to PowerPoint or do more with the dashboards for their needs. Moreover, intra-hour updates within the solution track information that is important to your campaigns and other near real-time business events.

The English, French, Spanish, Dutch, and German dictionaries are improved and Chinese is added to the list of languages. You can quickly get started with Social Media Analytics without an investment in hardware or software.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM website

http://www.ibm.com/able/product_accessibility/index.html


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Program number
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Program    VRM                          Program name
number
 
5725-I40   1.2.0                        IBM Social Media Analytics
                                        SaaS


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with this product.



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Technical information
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Specified operating environment

Hardware requirements

Not applicable.

Software requirements

Not applicable.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program materials may be supplied only in the English language.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Social Media Analytics          IBM Social      IBM Social
 Software as a Service               Media           Media
                                     Analytics       Analytics
IBM Social Media Analytics          IBM Social      IBM Social
 Software as a Service Jump Start    Media           Media
                                     Analytics       Analytics
IBM Social Media Analytics          IBM Social      IBM Social
 Software as a Service Premium Gold  Media           Media
                                     Analytics       Analytics
IBM Social Media Analytics          IBM Social      IBM Social
 Software as a Service Premium       Media           Media
 Platinum                            Analytics       Analytics
IBM Social Media Analytics          IBM Social      IBM Social
 Software as a Service Premium       Media           Media
 Silver                              Analytics       Analytics
Program name                          PID        Charge unit
                                      number     description
 
IBM Social Media Analytics Software   5725-I40   Per 250 Thousand
 as a Service                                     Documents
IBM Social Media Analytics Software   5725-I40   Per Engagement
 as a Service Jump Start
IBM Social Media Analytics Software   5725-I40   Per Access
 as a Service Premium Gold
IBM Social Media Analytics Software   5725-I40   Per Access
 as a Service Premium Platinum
IBM Social Media Analytics Software   5725-I40   Per Access
 as a Service Premium Silver

Program licenses

IBM Social Media Analytics SaaS

Part description                  Part number
 
IBM Social Media Analytics
 Software as a Service Premium
 Gold
IBM Social Media Analy SaaS Prem  D0Z27LL
 Gold Daily Fee for Partial Month
IBM Social Media Analy SaaS Prem  D0Z28LL
 Gold Per Access Per Month

IBM Social Media Analytics SaaS

Part description                  Part number
 
IBM Social Media Analytics
 Software as a Service
IBM Social Media Analy SaaS       D0Z24LL
 Daily Fee for Partial Month
IBM Social Media Analy SaaS Per   D0Z25LL
 250 Thousand Documents Overage
IBM Social Media Analy SaaS per   D0Z22LL
 250 Thousand Doc Per Month

IBM Social Media Analytics SaaS

Part description                  Part number
 
IBM Social Media Analytics
 Software as a Service Premium
 Silver
IBM Social Media Analy SaaS Prem  D0Z2BLL
 Silver Daily Fee for Partial
 Month
IBM Social Media Analy SaaS Prem  D0Z2ALL
 Silver Per Access Per Month

IBM Social Media Analytics SaaS

Part description                  Part number
 
IBM Social Media Analytics
 Software as a Service Premium
 Platinum
IBM Social Media Analy SaaS Prem  D0Z2FLL
 Platinum Daily Fee for Partial
 Month
IBM Social Media Analy SaaS Prem  D0Z2DLL
 Platinum Per Access Per Month

IBM Social Media Analytics SaaS

Part description                  Part number
 
IBM Social Media Analytics
 Software as a Service Jump Start
IBM SMA SaaS JumpSt per           D0Z26LL
 Engagement Rmt Dlvrd Svc
 REMOTELY DELIVERED SERVICE


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Passport Advantage Agreement.

License Information form number
Program name                              Program    Form number
                                          number
 
IBM Social Media Analytics SaaS           5725-I40   NA
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM SaaS Support Handbook found at

http://www.ibm.com/software/support/acceleratedvalue/SaaS_Handbook_V18.pdf
Volume orders (IVO)

No

Passport Advantage applies

Yes

Usage restriction

Yes

Other terms
IBM Operational Support Services - SoftwareXcel

No

Other support
System i Software Maintenance applies

No

Educational allowance available

Not applicable.

Statement of good security practices

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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Prices
Bottom rule

For current prices, contact your IBM representative.

Trademarks

IBM and Passport Advantage are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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