IBM Intranet Experience Suite V8.0 is now IBM Employee Experience Suite V8.0

IBM United States Software Announcement 213-010
January 15, 2013


Table of contents
Overview Overview Terms and conditions Terms and conditions
Planned availability date Planned availability date Prices Prices
Program number Program number Order now Order now
Ordering information Ordering information


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Overview
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The IBM® Employee Experience Suite helps simplify employee web experiences by delivering engaging, socially-infused solutions to enable effective collaboration. The next generation employee experience must include all of the capabilities that individuals have come to expect from online interactions - from real-time communications and collaboration, dynamic content, personalization, integrated content, and multichannel support. Employees need and expect to be able to be productive and access important tools and personalized applications from any device, from anywhere around the world. By bringing together the essential capabilities that help you provide personalized, social capabilities in context to an employee's role, the IBM Employee Experience Suite helps to improve productivity, customer service, and the bottom line.



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Planned availability date
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January 15, 2013: Electronic availability

January 15, 2013: Media availability



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Program number
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Program    VRM                          Program name
number
 
5725-F73   8.0.0                        IBM Employee Experience
                                        Suite


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Ordering information
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This product is only available via Passport Advantage® . It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Employee Experience Suite       WebSphere®      WebSphere
                                    Portal          Portal
Program name                          PID        Charge unit
                                      number     description
 
IBM Employee Experience Suite         5725-F73   Per Processor
                                                  Value Unit for
                                                  Linux™ on System
                                                  z
IBM Employee Experience Suite         5725-F73   Per Processor
                                                  Value Unit (PVU)

Charge metrics definitions

Processor Value Unit (PVU)

PVU is a unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU Table by processor value, brand, type, and model number at

http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html

and the number of processors made available to the program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores.

Licensee can deploy the program using either full capacity licensing or virtualization capacity (sub-capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (refer to the webpage below). If using full capacity licensing, licensee must obtain PVU entitlements sufficient to cover all activated processor cores* in the physical hardware environment made available to or managed by the program, except for those servers from which the program has been permanently removed. If using virtualization capacity licensing, licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the program, as defined according to the Virtualization Capacity License Counting Rules at

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_sp ecific_virtualization_technologies.html

* An activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Notes :

Passport Advantage program licenses

IBM Employee Experience Suite

Part description                                         Part
                                                         number
 
IBM Intranet Experience Suite
IBM Employee Experience Suite Processor Value Unit       E0DAFLL
 Annual SW S&S Rnwl
IBM Employee Experience Suite Processor Value Unit Lic   D0NAHLL
 + SW S&S 12 Mo
IBM Employee Experience Suite Processor Value Unit SW    D0NAILL
 S&S Reinstate

Passport Advantage trade-up licenses

IBM Employee Experience Suite

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Intranet Experience
 Suite
IBM WebSphere Portal        IBM Employee Exper Suite    D0PYELL
 Enable                      PVU from WS Portal Enable
                             PVU TU Lic+SW S&S 12 Mo
IBM WebSphere Portal        IBM Employee Exper Suite    D0PYFLL
 Extend                      PVU from WS Portal Extend
                             PVU TU Lic+SW S&S 12 Mo
IBM WebSphere Portal        IBM Employee Exper Suite    D0PYDLL
 Server                      PVU from WS Portal Server
                             PVU TU Lic+SW S&S 12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
Employee Experience Suite V8.0.0
IBM Employee Experience Suite V8.0 Multiplatform         BS0BVML
 Multilingual Media Pack

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Employee Experience Suite V8.0.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Employee Experience     IBM Employee Experience     BS0BVML
 Suite Linux on System z®     Suite V8.0 Multiplatform
 per Processor Value Unit    Multilingual Media Pack
IBM Employee Experience     IBM Employee Experience     BS0BVML
 Suite per Processor Value   Suite V8.0 Multiplatform
 Unit                        Multilingual Media Pack

Cross-platform products

Cross-platform products for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

Cross-platform product for use on System z IFL engines or zEnterprise BladeCenter Extension

Order the part numbers that follow when the product is intended to run on the zEnterprise® BladeCenter® Extension or Linux operating system on System z IFL engines. If the product is not intended to run in these environments, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

IBM Employee Experience Suite

Part description                                         Part
                                                         number
 
IBM Intranet Experience Suite
IBM Employee Experience Suite Proc Value Unit Lnx Sys z  E0DB9LL
 Annual SW S&S Rnwl
IBM Employee Experience Suite Proc Value Unit Lnx Sys z  D0NEHLL
 Lic + SW S&S 12 Mo
IBM Employee Experience Suite Proc Value Unit Lnx Sys z  D0NEILL
 SW S&S Reinst 12 Mo

Trade-up licenses for cross-platform products

IBM Employee Experience Suite

Precursor product           Trade-up product            Part
                                                        number
 
IBM Intranet Experience
 Suite
IBM WebSphere Portal        IBM Employee Exp Suite      D0PYBLL
 Enable                      PVULxz fr WS Portal Enable
                             PVULxSysz TULic+SWS&S12Mo
IBM WebSphere Portal        IBM Employee Exp Suite      D0PYCLL
 Extend                      PVULxz fr WS Portal Extend
                             PVU LnxSz TULic+SWS&S12Mo
IBM WebSphere Portal        IBM Employee Exp Suite      D0PYALL
 Server                      PVULxz fr WS Portal Srvr
                             PVU LxSysz TU
                             Lic+SWS&S12Mo


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Terms and conditions
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The terms and conditions for IBM Employee Experience Suite V8.0, as previously announced in Software Announcement 212-219, dated May 15, 2012 , are unchanged.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent . In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime

The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the "symptoms," diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security

The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .

More accurate reporting

Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support

Using the IBM ID entered during activation, customers can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Prices
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The charges are unchanged by this announcement.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.



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Order now
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To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 1 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)

For IBM representative: callserv@ca.ibm.com

For IBM Business Partner: pwswna@us.ibm.com

Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada L3R 2Z1
Reference:  YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Passport Advantage, WebSphere, System z, zEnterprise, BladeCenter, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/