IBM Cognos Disclosure Management V10.2 transforms financial operations

IBM United States Software Announcement 212-465
November 27, 2012


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Program number Program number Prices Prices


Top rule
At a glance
Bottom rule

IBM® Cognos® Disclosure Management V10.2 delivers:



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Top rule
Overview
Bottom rule

IBM Cognos Disclosure Management V10.2 enables organizations to automate Microsoft™ Office based processes by directly integrating narrative reports and presentations with authentic enterprise data sources. IBM Cognos Disclosure Management provides a secure enterprise scalable environment in which multiple participants, across many different departments, can collaborate in the controlled assembly of complex reports, narrative analysis, and presentations independently while ensuring proper controls and approvals are in place.



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Top rule
Key prerequisites
Bottom rule

View the hardware and software requirements for IBM Cognos Disclosure Management V10.2 at

http://publib.boulder.ibm.com/infocenter/prodguid/v1r0/clarity/prereqsForProduct.html


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Top rule
Planned availability date
Bottom rule

November 27, 2012: Electronic availability

December 4, 2012: Media availability



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Top rule
Description
Bottom rule

IBM Cognos Disclosure Management V10.2 is a secure, controlled enterprise scalable solution for automating financial performance management processes, and managing internal and external disclosures. Each step in various processes performed using Cognos Disclosure Management is tracked and can be reported on for audit purposes. Workflow helps to quickly identify bottlenecks and remove them from the process.

Building reports and presentations using Cognos Disclosure Management enterprise data sources will result in data integrity across the organization. Users can integrate Cognos Disclosure Management with a wide array of data sources including broad integration with IBM Cognos solutions.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM website

http://www.ibm.com/able/product_accessibility/index.html


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Top rule
Availability of national languages
Bottom rule

Some components may not be translated into the languages listed below.

Product description            Language        GA date
 
Cg Disclosure Mgmt Advanced    Multilingual    December 4, 2012
 V10.2.0                        (French,
                                Russian,
                                Korean,
                                Chinese -
                                Simplified,
                                Spanish,
                                Portuguese-Brazilian,
                                German,
                                Swedish,
                                Japanese,
                                Chinese -
                                Traditional,
                                English,
                                Greek,
                                Italian)
Cognos Disclosure Management   Multilingual    December 4, 2012
 V10.2.0                        (French,
                                Russian,
                                Korean,
                                Chinese -
                                Simplified,
                                Spanish,
                                Portuguese-Brazilian,
                                German,
                                Swedish,
                                Japanese,
                                Chinese -
                                Traditional,
                                English,
                                Greek,
                                Italian)
Cognos FSR EDGAR Engine        Multilingual    December 4, 2012
 V10.2.0                        (French,
                                Hebrew,
                                Spanish,
                                German,
                                Swedish,
                                English,
                                Greek)
Cognos FSR XBRL User for DM    Multilingual    December 4, 2012
 V10.2.0                        (French,
                                Hebrew,
                                Spanish,
                                German,
                                Swedish,
                                English,
                                Greek)


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Program number
Bottom rule

Program    VRM                          Program name
number
 
5725-H97   10.2.0                       IBM Cognos Disclosure
                                        Management


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Top rule
Offering Information
Bottom rule

Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Top rule
Publications
Bottom rule

No publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Hardware requirements

For details concerning the minimum hardware requirements to install and run IBM Cognos Disclosure Management, refer to the Installation Guide for the product. The Installation Guide can be found at

http://pic.dhe.ibm.com/infocenter/cdm/v10r2m0/index.jsp

Further specific information for client hardware requirements, application server hardware requirements, and database server hardware requirements is available at

http://www-01.ibm.com/support/docview.wss?uid=swg27036220
Software requirements

For details concerning the minimum software requirements to install and run IBM Cognos Disclosure Management, refer to the Installation Guide for the product. The Installation Guide can be found at

http://pic.dhe.ibm.com/infocenter/cdm/v10r2m0/index.jsp

Further information for optional software client requirements, application server software requirements, and database server software requirements is available at

http://www-01.ibm.com/support/docview.wss?uid=swg27036220

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Top rule
Ordering information
Bottom rule

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Cognos Disclosure Management    IBM Cognos      IBM Cognos
                                     Disclosure      Disclosure
                                     Management      Management
IBM Cognos Disclosure Management    IBM Cognos      IBM Cognos
 Administrator                       Disclosure      Disclosure
                                     Management      Management
IBM Cognos Disclosure Management    IBM Cognos      IBM Cognos
 Advanced                            Disclosure      Disclosure
                                     Management      Management
IBM Cognos Disclosure Management    IBM Cognos      IBM Cognos
 Advanced Starter                    Disclosure      Disclosure
                                     Management      Management
IBM Cognos Disclosure Management    IBM Cognos      IBM Cognos
 Advanced for Non-Production         Disclosure      Disclosure
 Environment                         Management      Management
IBM Cognos Disclosure Management    IBM Cognos      IBM Cognos
 Data Collection User                Disclosure      Disclosure
                                     Management      Management
IBM Cognos Disclosure Management    IBM Cognos      IBM Cognos
 Reviewer                            Disclosure      Disclosure
                                     Management      Management
IBM Cognos Disclosure Management    IBM Cognos      IBM Cognos
 Standard User                       Disclosure      Disclosure
                                     Management      Management
IBM Cognos Disclosure Management    IBM Cognos      IBM Cognos
 Starter                             Disclosure      Disclosure
                                     Management      Management
IBM Cognos Disclosure Management    IBM Cognos      IBM Cognos
 Starter for Non-Production          Disclosure      Disclosure
 Environment                         Management      Management
IBM Cognos Disclosure Management    IBM Cognos      IBM Cognos
 for Non-Production Environment      Disclosure      Disclosure
                                     Management      Management
IBM Cognos Disclosure Mgmt          IBM Cognos      IBM Cognos
 Advanced Starter for                Disclosure      Disclosure
 Non-Production Environment          Management      Management
IBM Cognos FSR EDGAR Engine for     IBM Cognos      IBM Cognos
 IBM Cognos Disclosure Management    Disclosure      Disclosure
 10.2                                Management      Management
IBM Cognos FSR EDGAR Engine for     IBM Cognos      IBM Cognos
 Non-Prod Env for Disclosure         Disclosure      Disclosure
 Management 10.2                     Management      Management
IBM Cognos FSR XBRL User for IBM    IBM Cognos      IBM Cognos
 Cognos Disclosure Management 10.2   Disclosure      Disclosure
                                     Management      Management
Program name                          PID        Charge unit
                                      number     description
 
IBM Cognos Disclosure Management      5725-H97   Per Install for
                                                  Linux™ on System
                                                  z Ext
IBM Cognos Disclosure Management      5725-H97   Per Install
IBM Cognos Disclosure Management      5725-H97   Per Authorized
 Administrator                                    User for Linux
                                                  on System z® ext
IBM Cognos Disclosure Management      5725-H97   Per Authorized
 Administrator                                    User
IBM Cognos Disclosure Management      5725-H97   Per Install
 Advanced
IBM Cognos Disclosure Management      5725-H97   Per Install for
 Advanced                                         Linux on System
                                                  z Ext
IBM Cognos Disclosure Management      5725-H97   Per Install
 Advanced Starter
IBM Cognos Disclosure Management      5725-H97   Per Install for
 Advanced Starter                                 Linux on System
                                                  z Ext
IBM Cognos Disclosure Management      5725-H97   Per Install for
 Advanced for Non-Production                      Linux on System
 Environment                                      z Ext
IBM Cognos Disclosure Management      5725-H97   Per Install
 Advanced for Non-Production
 Environment
IBM Cognos Disclosure Management      5725-H97   Per Authorized
 Data Collection User                             User
IBM Cognos Disclosure Management      5725-H97   Per Authorized
 Data Collection User                             User for Linux
                                                  on System z ext
IBM Cognos Disclosure Management      5725-H97   Per Authorized
 Reviewer                                         User
IBM Cognos Disclosure Management      5725-H97   Per Authorized
 Reviewer                                         User for Linux
                                                  on System z ext
IBM Cognos Disclosure Management      5725-H97   Per Authorized
 Standard User                                    User
IBM Cognos Disclosure Management      5725-H97   Per Authorized
 Standard User                                    User for Linux
                                                  on System z ext
IBM Cognos Disclosure Management      5725-H97   Per Install
 Starter
IBM Cognos Disclosure Management      5725-H97   Per Install for
 Starter                                          Linux on System
                                                  z Ext
IBM Cognos Disclosure Management      5725-H97   Per Install for
 Starter for Non-Production                       Linux on System
 Environment                                      z Ext
IBM Cognos Disclosure Management      5725-H97   Per Install
 Starter for Non-Production
 Environment
IBM Cognos Disclosure Management for  5725-H97   Per Install for
 Non-Production Environment                       Linux on System
                                                  z Ext
IBM Cognos Disclosure Management for  5725-H97   Per Install
 Non-Production Environment
IBM Cognos Disclosure Mgmt Advanced   5725-H97   Per Install for
 Starter for Non-Production                       Linux on System
 Environment                                      z Ext
IBM Cognos Disclosure Mgmt Advanced   5725-H97   Per Install
 Starter for Non-Production
 Environment
IBM Cognos FSR EDGAR Engine for IBM   5725-H97   Per Install for
 Cognos Disclosure Management 10.2                Linux on System
                                                  z Ext
IBM Cognos FSR EDGAR Engine for IBM   5725-H97   Per Install
 Cognos Disclosure Management 10.2
IBM Cognos FSR EDGAR Engine for       5725-H97   Per Install
 Non-Prod Env for Disclosure
 Management 10.2
IBM Cognos FSR EDGAR Engine for       5725-H97   Per Install for
 Non-Prod Env for Disclosure                      Linux on System
 Management 10.2                                  z Ext
IBM Cognos FSR XBRL User for IBM      5725-H97   Per Authorized
 Cognos Disclosure Management 10.2                User
IBM Cognos FSR XBRL User for IBM      5725-H97   Per Authorized
 Cognos Disclosure Management 10.2                User for Linux
                                                  on System z ext

Charge metrics definitions

Authorized User

Authorized User is a unit of measure by which the program can be licensed. An Authorized User is a unique person who is given access to the program. The program may be installed on any number of computers or servers and each Authorized User may have simultaneous access to any number of instances of the program at one time. Licensee must obtain separate, dedicated entitlements for each Authorized User accessing the program in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means. An entitlement for an Authorized User is unique to that Authorized User an may not be shared, nor may it be reassigned other than for the permanent transfer of the Authorized User entitlement to another person.

Note: Some programs may be licensed where devices are considered users. In that case, the following applies. Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate user of the program and requires an entitlement as if that device were a person.

Install

Install is a unit of measure by which the program can be licensed. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program.

Passport Advantage program licenses

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management Administrator
Cg Disc Mgmt Admin per Authorized User Annual SW S&S     E0F5ULL
 Rnwl
Cg Disc Mgmt Admin per Authorized User Lic + SW S&S 12   D0V96LL
 Mo
Cg Disc Mgmt Admin per Authorized User SW S&S Reinstate  D0V97LL
 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management Standard User
Cg Disc Mgmt Standard User per Authorized User Annual    E0F5TLL
 SW S&S Rnwl
Cg Disc Mgmt Standard User per Authorized User Lic + SW  D0V94LL
 S&S 12 Mo
Cg Disc Mgmt Standard User per Authorized User SW S&S    D0V95LL
 Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management Reviewer
Cg Disc Mgmt Reviewer per Authorized User Annual SW S&S  E0F5SLL
 Rnwl
Cg Disc Mgmt Reviewer per Authorized User Lic + SW S&S   D0V92LL
 12 Mo
Cg Disc Mgmt Reviewer per Authorized User SW S&S         D0V93LL
 Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management Data Collection User
Cg Disc Mgmt Data Colltn User per Auth User Annual SW    E0F5VLL
 S&S Rnwl
Cg Disc Mgmt Data Colltn User per Auth User Lic + SW     D0V98LL
 S&S 12 Mo
Cg Disc Mgmt Data Colltn User per Auth User SW S&S       D0V99LL
 Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management
IBM Cg Disclosure Mgmt Per Install Annual SW S&S Rnwl    E0F54LL
IBM Cg Disclosure Mgmt Per Install Lic + SW S&S 12 Mo    D0V6LLL
IBM Cg Disclosure Mgmt Per Install SW S&S Reinstate 12   D0V6MLL
 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management for Non-Production
 Environment
Cog Disclosure Mgmt for NP Env per Install Annual SW     E0F58LL
 S&S Rnwl
Cog Disclosure Mgmt for NP Env per Install Lic + SW S&S  D0V78LL
 12 Mo
Cognos Cog Disclosure Mgmt for NP Env per Install SW     D0V79LL
 S&S Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management Starter
IBM Cognos Disclosure Mgmt Starter per Install Annual    E0F5XLL
 SW S&S Rnwl
IBM Cognos Disclosure Mgmt Starter per Install Lic + SW  D0V9CLL
 S&S 12 Mo
IBM Cognos Disclosure Mgmt Starter per Install SW S&S    D0V9DLL
 Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management Starter for
 Non-Production Environment
Cg Disc Mgmt Starter for Non-Pro Env per Install Annual  E0F5WLL
 SW S&S Rnwl
Cg Disc Mgmt Starter for Non-Pro Env per Install Lic +   D0V9ALL
 SW S&S 12 Mo
Cognos Disclosure Management Per Install SW S&S          D0V9BLL
 Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management Advanced
Cog Disclosure Management Advanced per Install Annual    E0F5GLL
 SW S&S Rnwl
Cog Disclosure Management Advanced per Install Lic + SW  D0V89LL
 S&S 12 Mo
Cog Disclosure Management Advanced per Install SW S&S    D0V8ALL
 Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management Advanced for
 Non-Production Environment
Cg Dis Mgmt Advanced for Non-Pro Env per Install Annual  E0F5PLL
 SW S&S Rnwl
Cg Dis Mgmt Advanced for Non-Pro Env per Install Lic +   D0V8WLL
 SW S&S 12 Mo
Cg Dis Mgmt Advanced for Non-Pro Env per Install SW S&S  D0V8XLL
 Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management Advanced Starter
Cg Disc Mgmt Advanced Starter per Install Annual SW S&S  E0F5ELL
 Rnwl
Cg Disc Mgmt Advanced Starter per Install Lic + SW S&S   D0V82LL
 12 Mo
Cg Disc Mgmt Advanced Starter per Install SW S&S         D0V83LL
 Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Mgmt Advanced Starter for
 Non-Production Environment
Cog Dis Mgmt Adv Sttr for Non-Pro Env Ins Annual SW S&S  E0F5FLL
 Rnwl
Cog Dis Mgmt Adv Sttr for Non-Pro Env Ins Lic + SW S&S   D0V85LL
 12 Mo
Cog Dis Mgmt Adv Sttr for Non-Pro Env Ins SW S&S         D0V86LL
 Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos FSR XBRL User for IBM Cognos Disclosure
 Management 10.2
Cg FSR XBRL User Cg Disc Mgmt per Authorized User        E0F5DLL
 Annual SW S&S Rnwl
Cg FSR XBRL User Cg Disc Mgmt per Authorized User Lic +  D0V7ZLL
 SW S&S 12 Mo
Cg FSR XBRL User Cg Disc Mgmt per Authorized User SW     D0V80LL
 S&S Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos FSR EDGAR Engine for IBM Cognos Disclosure
 Management 10.2
Cg FSR EDGAR Engine for Cg Dis Mgmt per Install Annual   E0F5BLL
 SW S&S Rnwl
Cg FSR EDGAR Engine for Cg Dis Mgmt per Install Lic +    D0V7TLL
 SW S&S 12 Mo
Cg FSR EDGAR Engine for Cg Dis Mgmt per Install SW S&S   D0V7ULL
 Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos FSR EDGAR Engine for Non-Prod Env for
 Disclosure Management 10.2
Cg FSR EDGAR Eng for NP Env for Dis Mgmt per Instl       E0F5CLL
 Annual SW S&S Rnwl
Cg FSR EDGAR Eng for NP Env for Dis Mgmt per Instl Lic   D0V7WLL
 + SW S&S 12 Mo
Cg FSR EDGAR Eng for NP Env for Dis Mgmt per Instl SW    D0V7XLL
 S&S Reinstate 12 Mo

Passport Advantage trade-up licenses

IBM Cognos Disclosure Management

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Cognos Disclosure
 Management Advanced
 Starter
IBM Cognos Disclosure       Cog Disc Mgmt Adv Stt Ins   D0V84LL
 Management Starter          TU fr Cg Dis Mgmt St Ins
                             Trdup Lic + SW S&S 12 Mo

IBM Cognos Disclosure Management

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Cognos Disclosure
 Management Advanced for
 Non-Production Environment
IBM Cognos Disclosure       Cg DM Adv NP Env Ins TU fr  D0VEELL
 Management Advanced         DM Adv Sttr NP Env Ins
 Starter for Non Production  Trdup Lic + SW S&S 12 Mo
 Environment
IBM Cognos Disclosure       Cg DM Adv NP Env Ins TU fr  D0VEFLL
 Management Starter for Non  DM Sttr for NP Env Ins
 Production Environment      Trdup Lic + SW S&S 12 Mo

IBM Cognos Disclosure Management

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Cognos Disclosure
 Management Advanced
IBM Cognos Disclosure       Cg Disc Mgmt Adv Ins TU     D0V8BLL
 Management Advanced         Disc Mgmt Adv Stt Ins
 Starter                     Trdup Lic + SW S&S 12 Mo
IBM Cognos Disclosure       Cg Disc Mgmt Adv Ins TU fr  D0V8CLL
 Management Starter          Cg Disc Mgmt Stt Ins Trdup
                             Lic + SW S&S 12 Mo

IBM Cognos Disclosure Management

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Cognos Disclosure Mgmt
 Advanced Starter for
 Non-Production Environment
IBM Cognos Disclosure       Cg DM Adv Sttr NP Env Ins   D0VEILL
 Management Starter for Non  TU fr DM Sttr NP Env Ins
 Production Environment      Trdup Lic + SW S&S 12 Mo

IBM Cognos Disclosure Management

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Cognos FSR EDGAR
 Engine for Non-Prod Env
 for Disclosure Management
 10.2
Cognos FSR Engine for       FSR EDGAR NP Env DM Ins TU  D0V7YLL
 EDGAR for Non-Production    FSR for EDGAR NP Env VS
 Environment Virtual Server  Trdup Lic + SW S&S 12 Mo

IBM Cognos Disclosure Management

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Cognos FSR EDGAR
 Engine for IBM Cognos
 Disclosure Management 10.2
Cognos FSR Engine for       CgFSR EDGAR Eng DM Inst TU  D0V7VLL
 EDGAR Virtual Server        fr FSR Eng for EDGAR VS
                             Trdup Lic + SW S&S 12 Mo

IBM Cognos Disclosure Management

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Cognos FSR XBRL User
 for IBM Cognos Disclosure
 Management 10.2
Cognos FSR XBRL User        Cg FSR XBRL Ur for DM AU    D0V81LL
                             TU fr Cg FSR XBRL Ur AU
                             Trdup Lic + SW S&S 12 Mo

IBM Cognos Disclosure Management

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Cognos Disclosure
 Management Administrator
IBM Cognos FSR Full Access  Cg DM Adm Auth User TU fr   D0VEDLL
                             FSR Full Acce Auth User
                             Trdup Lic + SW S&S 12 Mo

IBM Cognos Disclosure Management

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Cognos Disclosure
 Management for
 Non-Production Environment
Cognos FSR for              Cg DM for NP Env Ins TU fr  D0V7ELL
 Non-Production Environment  FSR for NP Env VS Trdup
 Virtual Server              Lic + SW S&S 12 Mo
IBM Cognos Disclosure       Cg DM for Non-Prd Env Ins   D0VEKLL
 Management Starter for Non  TU fr DM Sttr NP Env Ins
 Production Environment      Trdup Lic + SW S&S 12 Mo

IBM Cognos Disclosure Management

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Cognos Disclosure
 Management
IBM Cognos FSR XBRL         Cg DM Ins TU from Cg FSR    D0VEMLL
 Limited Edition Virtual     XBRL Limited Edi Virt Svr
 Server                      Trdup Lic + SW S&S 12 Mo
Cognos FSR Virtual Server   Cg DM Install Trade Up      D0V6NLL
                             from FSR VS Trdup Lic + SW
                             S&S 12 Mo
Cognos Disclosure           Cg DM Instl Trade Up from   D0V71LL
 Management Starter          Cg DM Starter Instl Trdup
                             Lic + SW S&S 12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
Cg Disclosure Mgmt Advanced V10.2.0
IBM Cognos Disclosure Management Advanced 10.2.0         B506GML
 Windows™ ML Media Pack
Cognos Disclosure Management V10.2.0
IBM Cognos Disclosure Management 10.2.0 Windows          B506FML
 Multilingual Media Pack
Cognos FSR EDGAR Engine V10.2.0
IBM Cognos FSR EDGAR Engine 6.6.1 for IBM Cog DM 10.2.0  B506HML
 Win ML Media Pack
Cognos FSR XBRL User for DM V10.2.0
IBM Cognos FSR XBRL User 6.6.1 for IBM Cog DM 10.2.0     B506IML
 Win ML Media Pack

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Cognos FSR EDGAR Engine V10.2.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Cognos FSR EDGAR        IBM Cognos FSR EDGAR        B506HML
 Engine for IBM Cognos       Engine 6.6.1 for IBM Cog
 Disclosure Management for   DM 10.2.0 Win ML Media
 zEnterprise® BladeCenter®     Pack
 Extension per Install
IBM Cognos FSR EDGAR        IBM Cognos FSR EDGAR        B506HML
 Engine for IBM Cognos       Engine 6.6.1 for IBM Cog
 Disclosure Management per   DM 10.2.0 Win ML Media
 Install                     Pack
IBM Cognos FSR EDGAR        IBM Cognos FSR EDGAR        B506HML
 Engine for Non-Prod Env     Engine 6.6.1 for IBM Cog
 for Disclosure Management   DM 10.2.0 Win ML Media
 for zEnterprise             Pack
 BladeCenter Extension per
 Install
IBM Cognos FSR EDGAR        IBM Cognos FSR EDGAR        B506HML
 Engine for Non-Prod         Engine 6.6.1 for IBM Cog
 Environment for Disclosure  DM 10.2.0 Win ML Media
 Management per Install      Pack

Cognos FSR XBRL User for DM V10.2.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Cognos FSR XBRL User    IBM Cognos FSR XBRL User    B506IML
 for IBM Cognos Disclosure   6.6.1 for IBM Cog DM
 Management for zEnterprise  10.2.0 Win ML Media Pack
 BladeCenter Extension per
 Authorized User
IBM Cognos FSR XBRL User    IBM Cognos FSR XBRL User    B506IML
 for IBM Cognos Disclosure   6.6.1 for IBM Cog DM
 Management per Authorized   10.2.0 Win ML Media Pack
 User

Cognos Disclosure Management V10.2.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Cognos Disclosure       IBM Cognos Disclosure       B506FML
 Management Per Install      Management 10.2.0 Windows
                             Multilingual Media Pack
IBM Cognos Disclosure       IBM Cognos Disclosure       B506FML
 Management Starter for      Management 10.2.0 Windows
 Non-Production Environment  Multilingual Media Pack
 for zEnterprise
 BladeCenter Extension per
 Install
IBM Cognos Disclosure       IBM Cognos Disclosure       B506FML
 Management Starter for      Management 10.2.0 Windows
 Non-Production Environment  Multilingual Media Pack
 per Install
IBM Cognos Disclosure       IBM Cognos Disclosure       B506FML
 Management Starter for      Management 10.2.0 Windows
 zEnterprise BladeCenter     Multilingual Media Pack
 Extension per Install
IBM Cognos Disclosure       IBM Cognos Disclosure       B506FML
 Management Starter per      Management 10.2.0 Windows
 Install                     Multilingual Media Pack
IBM Cognos Disclosure       IBM Cognos Disclosure       B506FML
 Management for              Management 10.2.0 Windows
 Non-Production Environment  Multilingual Media Pack
 for zEnterprise
 BladeCenter Extension per
 Install
IBM Cognos Disclosure       IBM Cognos Disclosure       B506FML
 Management for              Management 10.2.0 Windows
 Non-Production Environment  Multilingual Media Pack
 per Install
IBM Cognos Disclosure       IBM Cognos Disclosure       B506FML
 Management for zEnterprise  Management 10.2.0 Windows
 BladeCenter Extension per   Multilingual Media Pack
 Install

Cg Disclosure Mgmt Advanced V10.2.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Cognos Disclosure       IBM Cognos Disclosure       B506GML
 Management Advanced         Management Advanced 10.2.0
 Starter for Non-Production  Windows ML Media Pack
 Env for zEnterprise
 BladeCenter Extension per
 Install
IBM Cognos Disclosure       IBM Cognos Disclosure       B506GML
 Management Advanced         Management Advanced 10.2.0
 Starter for Non-Production  Windows ML Media Pack
 Environment per Install
IBM Cognos Disclosure       IBM Cognos Disclosure       B506GML
 Management Advanced         Management Advanced 10.2.0
 Starter for zEnterprise     Windows ML Media Pack
 BladeCenter Extension per
 Install
IBM Cognos Disclosure       IBM Cognos Disclosure       B506GML
 Management Advanced         Management Advanced 10.2.0
 Starter per Install         Windows ML Media Pack
IBM Cognos Disclosure       IBM Cognos Disclosure       B506GML
 Management Advanced for     Management Advanced 10.2.0
 Non-Production Environment  Windows ML Media Pack
 for zEnterprise
 BladeCenter Extension per
 Install
IBM Cognos Disclosure       IBM Cognos Disclosure       B506GML
 Management Advanced for     Management Advanced 10.2.0
 Non-Production Environment  Windows ML Media Pack
 per Install
IBM Cognos Disclosure       IBM Cognos Disclosure       B506GML
 Management Advanced for     Management Advanced 10.2.0
 zEnterprise BladeCenter     Windows ML Media Pack
 Extension per Install
IBM Cognos Disclosure       IBM Cognos Disclosure       B506GML
 Management Advanced per     Management Advanced 10.2.0
 Install                     Windows ML Media Pack

Cross-platform products

Cross-platform products for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

Cross-platform product for use on System z IFL engines or zEnterprise BladeCenter Extension

Order the part numbers that follow when the product is intended to run on the zEnterprise BladeCenter Extension or Linux operating system on System z IFL engines. If the product is not intended to run in these environments, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management Advanced Starter
CgDisclosureMgtAdvStarter for System z EXT Install       E0F5RLL
 Annual SW S&S Rnwl
CgDisclosureMgtAdvStarter for System z EXT Install Lic   D0V90LL
 + SW S&S 12 Mo
CgDisclosureMgtAdvStarter for System z EXT Install SW    D0V91LL
 S&S Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management Advanced for
 Non-Production Environment
CgDisclosureMgt AdvforNP for System z EXT Install        E0F5MLL
 Annual SW S&S Rnwl
CgDisclosureMgt AdvforNP for System z EXT Install Lic +  D0V8QLL
 SW S&S 12 Mo
CgDisclosureMgt AdvforNP for System z EXT Install SW     D0V8RLL
 S&S Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management Advanced
Cg Disclosure Mgt Advance for System z EXT Install       E0F5NLL
 Annual SW S&S Rnwl
Cg Disclosure Mgt Advance for System z EXT Install Lic   D0V8SLL
 + SW S&S 12 Mo
Cg Disclosure Mgt Advance for System z EXT Install SW    D0V8TLL
 S&S Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Mgmt Advanced Starter for
 Non-Production Environment
CgDisclosMgtAdvStartforNP for System z EXT Install       E0F5QLL
 Annual SW S&S Rnwl
CgDisclosMgtAdvStartforNP for System z EXT Install Lic   D0V8YLL
 + SW S&S 12 Mo
CgDisclosMgtAdvStartforNP for System z EXT Install SW    D0V8ZLL
 S&S Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos FSR EDGAR Engine for Non-Prod Env for
 Disclosure Management 10.2
CgFSREDGARforNPforDiscMgt for System z EXT Install       E0F5KLL
 Annual SW S&S Rnwl
CgFSREDGARforNPforDiscMgt for System z EXT Install Lic   D0V8KLL
 + SW S&S 12 Mo
CgFSREDGARforNPforDiscMgt for System z EXT Install SW    D0V8LLL
 S&S Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos FSR EDGAR Engine for IBM Cognos Disclosure
 Management 10.2
CgFSR EDGAR EngforDiscMgt for System z EXT Install       E0F5JLL
 Annual SW S&S Rnwl
CgFSR EDGAR EngforDiscMgt for System z EXT Install Lic   D0V8ILL
 + SW S&S 12 Mo
CgFSR EDGAR EngforDiscMgt for System z EXT Install SW    D0V8JLL
 S&S Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos FSR XBRL User for IBM Cognos Disclosure
 Management 10.2
CgFSRXBRL UserforDisclosureMgt for System z EXT AU       E0F5LLL
 Annual SW S&S Rnwl
CgFSRXBRL UserforDisclosureMgt for System z EXT AU Lic   D0V8MLL
 + SW S&S 12 Mo
CgFSRXBRL UserforDisclosureMgt for System z EXT AU SW    D0V8NLL
 S&S Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management Starter for
 Non-Production Environment
CgDisclosureMgtStartforNP for System z EXT Install       E0F5HLL
 Annual SW S&S Rnwl
CgDisclosureMgtStartforNP for System z EXT Install Lic   D0V8DLL
 + SW S&S 12 Mo
CgDisclosureMgtStartforNP for System z EXT Install SW    D0V8ELL
 S&S Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management Reviewer
Cg Disclosure Mgt Reviewer for System z EXT AU Annual    E0F53LL
 SW S&S Rnwl
Cg Disclosure Mgt Reviewer for System z EXT AU Lic + SW  D0V6JLL
 S&S 12 Mo
Cg Disclosure Mgt Reviewer for System z EXT AU SW S&S    D0V6KLL
 Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management Standard User
Cg Disclosure Mgt StandardUser for System z EXT AU       E0F55LL
 Annual SW S&S Rnwl
Cg Disclosure Mgt StandardUser for System z EXT AU Lic   D0V72LL
 + SW S&S 12 Mo
Cg Disclosure Mgt StandardUser for System z EXT AU SW    D0V73LL
 S&S Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management Administrator
Cg Disclosure Management Admin for System z EXT AU       E0F57LL
 Annual SW S&S Rnwl
Cg Disclosure Management Admin for System z EXT AU Lic   D0V76LL
 + SW S&S 12 Mo
Cg Disclosure Management Admin for System z EXT AU SW    D0V77LL
 S&S Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management Data Collection User
Cg Disclosure Mgt DataColUser for System z EXT AU        E0F52LL
 Annual SW S&S Rnwl
Cg Disclosure Mgt DataColUser for System z EXT AU Lic +  D0V6HLL
 SW S&S 12 Mo
Cg Disclosure Mgt DataColUser for System z EXT AU SW     D0V6ILL
 S&S Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management Starter
Cg DisclosureMgt Starter for System z EXT Install        E0F5ILL
 Annual SW S&S Rnwl
Cg DisclosureMgt Starter for System z EXT Install Lic +  D0V8FLL
 SW S&S 12 Mo
Cg DisclosureMgt Starter for System z EXT Install SW     D0V8GLL
 S&S Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management for Non-Production
 Environment
Cg Disclosure Mgt for NP for System z EXT Install        E0F56LL
 Annual SW S&S Rnwl
Cg Disclosure Mgt for NP for System z EXT Install Lic +  D0V74LL
 SW S&S 12 Mo
Cg Disclosure Mgt for NP for System z EXT Install SW     D0V75LL
 S&S Reinstate 12 Mo

IBM Cognos Disclosure Management

Part description                                         Part
                                                         number
 
IBM Cognos Disclosure Management
Cg Disclosure Management for System z EXT Install        E0F5ALL
 Annual SW S&S Rnwl
Cg Disclosure Management for System z EXT Install Lic +  D0V7QLL
 SW S&S 12 Mo
Cg Disclosure Management for System z EXT Install SW     D0V7RLL
 S&S Reinstate 12 Mo

Trade-up licenses for cross-platform products

IBM Cognos Disclosure Management

Precursor product           Trade-up product            Part
                                                        number
 
IBM Cognos Disclosure
 Management
IBM Cognos Disclosure       CgDMgt for System z EXT     D0V7SLL
 Management Starter          Inst TUFr CgDM Starter Ins
                             Trdup Lic + SW S&S 12 Mo

IBM Cognos Disclosure Management

Precursor product           Trade-up product            Part
                                                        number
 
IBM Cognos Disclosure
 Management for
 Non-Production Environment
IBM Cognos Disclosure       Cg DM fr NP Env zEBCEIns    D0VELLL
 Management Starter for Non  TU Str fr NP Env Ins Trdup
 Production Environment      Lic + SW S&S 12 Mo

IBM Cognos Disclosure Management

Precursor product           Trade-up product            Part
                                                        number
 
IBM Cognos Disclosure
 Management Advanced
IBM Cognos Disclosure       CgDMAdv for System z EXT    D0V8VLL
 Management Starter          Ins TUFr CgDM Start Ins
                             Trdup Lic + SW S&S 12 Mo
IBM Cognos Disclosure       CgDMAdv for System z EXT    D0V8ULL
 Management Advanced         Ins TUFr CgDMAdvStart Ins
 Starter                     Trdup Lic + SW S&S 12 Mo

IBM Cognos Disclosure Management

Precursor product           Trade-up product            Part
                                                        number
 
IBM Cognos Disclosure
 Management Advanced for
 Non-Production Environment
IBM Cognos Disclosure       Cg DM Adv NP Env zEBCEI TU  D0VEGLL
 Management Advanced         Adv Str for NP Env Ins
 Starter for Non Production  Trdup Lic + SW S&S 12 Mo
 Environment
IBM Cognos Disclosure       Cg DM Adv fr NP Env zEBCEI  D0VEHLL
 Management Starter for Non  TU Str fr NP Env Ins Trdup
 Production Environment      Lic + SW S&S 12 Mo

IBM Cognos Disclosure Management

Precursor product           Trade-up product            Part
                                                        number
 
IBM Cognos Disclosure
 Management Advanced
 Starter
IBM Cognos Disclosure       CgDMAdvStartforSystem z     D0V8HLL
 Management Starter          EXT Ins TUFr CgDMStart Ins
                             Trdup Lic + SW S&S 12 Mo

IBM Cognos Disclosure Management

Precursor product           Trade-up product            Part
                                                        number
 
IBM Cognos Disclosure Mgmt
 Advanced Starter for
 Non-Production Environment
IBM Cognos Disclosure       CDM Adv Str for NP Env      D0VEJLL
 Management Starter for Non  zEBCEI TU Str fr NP Env
 Production Environment      Ins Trdup Lic + SW S&S 12
                             Mo

IBM Cognos Disclosure Management

Precursor product           Trade-up product            Part
                                                        number
 
IBM Cognos FSR XBRL User
 for IBM Cognos Disclosure
 Management 10.2
Cognos FSR XBRL User        Cg FSR XBRL Ur for DM AU    D0V8PLL
                             TU fr Cg FSR XBRL Ur AU
                             Trdup Lic + SW S&S 12 Mo


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Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form numbers
Program name                              Program    Form number
                                          number
 
IBM Cognos Disclosure Management          5725-H97   L-LCOE-8V2QAQ
                                                     L-LCOE-8Y4MM7

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Usage restriction

Yes. For additional information, refer to the License Information Document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
International Passport Agreement
Software Subscription and Support applies

Yes. Software Subscription and Support is included with licenses purchased through Passport Advantage and Passport Advantage Express . Product upgrades and technical support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Other terms
System i Software Maintenance applies

No

Educational allowance available

Not applicable.

Statement of good security practices

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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Top rule
IBM Electronic Services
Bottom rule

Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent . In addition, ESA now includes a powerful Wweb user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security

The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .

More accurate reporting

Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support

Using the IBM ID entered during activation, customers can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


Back to topBack to top
 
Top rule
Prices
Bottom rule

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software Value Plus, if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller
Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Cognos, Passport Advantage, Express, System z, zEnterprise, BladeCenter and AIX are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/