IBM Content Analytics with Enterprise Search V3.0 combines the power of unified content analytics and search for use with big data to drive fact-based business decisions

IBM United States Software Announcement 212-192
May 29, 2012


Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications


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At a glance
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IBM® Content Analytics with Enterprise Search V3.0 is a unified content analytics and search platform that:



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Overview
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IBM Content Analytics with Enterprise Search V3.0 is a unified content analytics and search platform that delivers semantic, concept based search and analytic applications designed to help you turn unstructured information into insight and insight into better business outcomes. Leveraging the sophisticated natural language processing (NLP) technology found in the IBM Watson™ Question Answering system, Content Analytics with Enterprise Search solutions can analyze the meaning and context of human language within textual information found in documents, reports, email, surveys, blogs, wikis, websites, databases, and much more. This enables you to develop more accurate and reliable insights for industry solutions tackling complex analytic issues even as your information grows to big data scale.

Content Analytics with Enterprise Search provides tools you can use to drive better business outcomes by surfacing new insight and unknown realities that are impacting your business. You can take action with the business insights gained to avoid missed opportunities, identify lingering, undiscovered issues, and realize operational inefficiencies. You can also integrate insights from enterprise content with other solutions such as master data management, data appliances, and business intelligence, to improve fact-based business decisions.



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Key prerequisites
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Refer to the Technical information section.



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Planned availability date
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May 31, 2012: Electronic availability

June 7, 2012: Media availability



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Description
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IBM Content Analytics with Enterprise Search V3.0 is designed to help organizations gain insight into their unstructured content and related structured data. An extensive framework of content connectors allows companies to easily access and aggregate from multiple internal and external information sources and content types. Organizations can analyze content to help them understand meaning in context, using included natural language processing capabilities to extract meaningful facts and concepts from content. Feature-rich views and a user-friendly interface enable interactive, real-time exploration, helping users connect to relevant documents and uncover patterns, relationships, and correlations that they didn't know existed.

Deploying solutions with Content Analytics with Enterprise Search

Architected on open, standards-based technology, IBM Content Analytics with Enterprise Search is flexible and can be used to build solutions that are tailored to meet your ever-changing requirements. Many organizations use content analytics to surface undetected problems, fix content-centric process inefficiencies, improve customer service and corporate accountability, reduce operating costs and risks, and discover new revenue opportunities.

IBM Content Analytics with Enterprise Search enables better industry solutions that overcome complex issues. For example:

Derive insightful, accurate contextual meaning from information

Utilizing the same natural language processing (NLP) technology found in IBM Watson Question Answering system, Content Analytics with Enterprise Search provides powerful Unstructured Information Management Architecture (UIMA)-compliant linguistic and content modeling tooling. Content Analytics Studio, which is included with IBM Content Analytics with Enterprise Search, is a workbench used to build and tailor linguistic rules, dictionaries, and taxonomies (annotators) that can extract deeper meaning out of your content. Language is fluid - the way we speak evolves over time. It is ambiguous - words can mean different things based on use and context. Language is affected by cultural influence - societies as well as businesses use the same words to describe a situation but have different significance. There is no one size fits all solution to accurately determine contextual meaning without the help of content modeling. Keyword lookup is not good enough. Applying relevant dictionaries and synonyms is a good start but get you only so far. To get to a high level of accuracy and consistency, you need to build linguistic rules around the dictionaries for the situations that are being analyzed. Content Analytics Studio makes it easy with:

Semantic search applications

IBM Content Analytics with Enterprise Search aggregates content across multiple internal and external content sources to provide a single search environment for all enterprises. Capitalizing on integrated content analytics capabilities, IBM Content Analytics with Enterprise Search can deliver conceptually and contextually enhanced search solutions to connect users to the right information when requested. IBM Content Analytics with Enterprise Search moves beyond keyword search and taxonomy-driven navigation. It understands the meaning and context of the documents to render semantically richer facets, accurate filters, and better relevancy.

Business integration

IBM Content Analytics with Enterprise Search allows you to:

Business services

IBM services for content analytics and enterprise search solutions help you meet your business requirements so you maximize the return on your investment. Throughout the lifecycle of your Content Analytics with Enterprise Search solution, our experts are available to guide, mentor, and support your efforts. Services offerings are available for both industry and customized solution needs.

The following is a summary of features in IBM Content Analytics with Enterprise Search V3.0:

IBM InfoSphere® BigInsights integration

Greater content analytics capability

Sentiment analytics

Improved administrative user interface

Crawler improvements

Multimedia file processing through UIMA

Integration with IBM Content Analytics Studio (formerly IBM LanguageWare® Resource Workbench)

Included annotators

IBM Content Analytics Studio version control

Expanded and improved language support

Expanded web application server support

Custom rules and dictionaries for query expansion

Federated faceted search

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM website

http://www.ibm.com/able/product_accessibility/index.html

Section 508 of the US Rehabilitation Act

IBM Content Analytics with Enterprise Search is capable as of June 7, 2012, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested on the following website

http://www.ibm.com/able/product_accessibility/index.html


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Availability of national languages
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Product description            Language        GA date
 
IBM Content Analytics V3.0.0   Multilingual    June 7, 2012
                               (Portuguese,
                               French,
                               Danish,
                               Russian,
                               Hebrew,
                               Arabic,
                               Korean,
                               Chinese -
                               Simplified,
                               Spanish,
                               Norwegian
                               Bokmal,
                               Portuguese-Brazilian,
                               German,
                               Swedish,
                               Japanese,
                               Chinese -
                               Traditional,
                               Hungarian,
                               English,
                               Slovenian,
                               Greek,
                               Turkish,
                               Dutch, Czech,
                               Slovakian,
                               Italian,
                               Finnish,
                               Polish)


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Program number
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Program    VRM                          Program name
number
 
5724-Z21   3.0.0                        IBM Content Analytics w
                                        Enterprise Search


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.

Publications for IBM Content Analytics with Enterprise Search V3.0 can be found at

http://www.ibm.com/support/docview.wss?uid=swg27023678


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Technical information
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Specified operating environment

Hardware requirements

IBM Content Analytics with Enterprise Search requires the following minimum hardware:

(1) Intel™ 64-bit processors, including IBM System x® and BladeCenter® servers; 64-bit AMD Opteron (AMD64) and Intel Xeon™ (EM64T) processors, including IBM System x and BladeCenter servers.

(2) IBM POWER-based processors, including IBM System p® .

Note: RAM and disk space varies by workload. The program's detailed specifications and specified operating environment information may be found in the following system requirement technote information published by IBM . Documentation and other program content may be supplied only in the English language.

Further publications can be found at

http://www.ibm.com/support/docview.wss?uid=swg27023676
Software requirements

Server operating systems (one of the following):

Java™ Runtime Environment (server)

Client browsers

Clients running one of the following web browsers can access and run the IBM Content Analytics with Enterprise Search web applications. Client systems must have the necessary hardware to support a browser that supports frames, JavaScript™ , and Adobe™ Flash Player 10.x.

Web application server (one of following):

For a more detailed and up-to-date list of software requirements for IBM Content Analytics with Enterprise Search V3.0 can be found at

http://www.ibm.com/support/docview.wss?uid=swg27023676

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Customer responsibilities

Customers who have valid entitlement to either IBM Content Analytics or IBM OmniFind® Enterprise Edition will be entitled to the IBM Content Analytics with Enterprise Search product with the same number of PVUs as on their Proof of Entitlement (PoE).

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

Security, auditability, and control

IBM Content Analytics with Enterprise Search V3.0 uses the security and auditability features of the host.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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This product is only available via Passport Advantage . It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Content Analytics with          IBM Content     IBM Content
 Enterprise Search                   Analytics       Analytics
IBM Content Analytics with          IBM Content     IBM Content
 Enterprise Search Non-Prod          Analytics       Analytics
IBM Content Analytics with          IBM Content     IBM Content
 Enterprise Search Starter Pack      Analytics       Analytics
Program name                          PID        Charge unit
                                      number     description
 
IBM Content Analytics with            5724-Z21   Per Processor
 Enterprise Search                                Value Unit for
                                                  Linux on System
                                                  z
IBM Content Analytics with            5724-Z21   Per Processor
 Enterprise Search                                Value Unit (PVU)
IBM Content Analytics with            5724-Z21   Per Processor
 Enterprise Search Non-Prod                       Value Unit for
                                                  Linux on System
                                                  z
IBM Content Analytics with            5724-Z21   Per Processor
 Enterprise Search Non-Prod                       Value Unit (PVU)
IBM Content Analytics with            5724-Z21   Per Processor
 Enterprise Search Starter Pack                   Value Unit (PVU)
IBM Content Analytics with            5724-Z21   Per Processor
 Enterprise Search Starter Pack                   Value Unit for
                                                  Linux on System
                                                  z

Charge metrics definitions

Processor Value Unit (PVU)

PVU is a unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU Table by processor value, brand, type, and model number at

http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html

and the number of processors made available to the program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores.

Licensee can deploy the program using either full capacity licensing or virtualization capacity (sub-capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (refer to the webpage below). If using full capacity licensing, licensee must obtain PVU entitlements sufficient to cover all activated processor cores* in the physical hardware environment made available to or managed by the program, except for those servers from which the program has been permanently removed. If using virtualization capacity licensing, licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the program, as defined according to the Virtualization Capacity License Counting Rules at

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_specific_virtualization_technologies.html

* An activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Notes :

Passport Advantage program licenses

IBM Content Analytics with Enterprise Search

Part description                                         Part
                                                         number
 
IBM Content Analytics with Enterprise Search Non-Prod
IBM Content Analytics w Ent Srch Non-Prod PVU Annual SW  E0BR8LL
 S&S Rnwl
IBM Content Analytics w Ent Srch Non-Prod PVU Lic + SW   D0IMFLL
 S&S 12 Mo
IBM Content Analytics w Ent Srch Non-Prod PVU SW S&S     D0IMGLL
 Reinstate 12 Mo

IBM Content Analytics with Enterprise Search

Part description                                         Part
                                                         number
 
IBM Content Analytics with Enterprise Search
IBM Content Analytics w Enterprise Search PVU Annual SW  E0BR6LL
 S&S Rnwl
IBM Content Analytics w Enterprise Search PVU Lic + SW   D0IMBLL
 S&S 12 Mo
IBM Content Analytics w Enterprise Search PVU SW S&S     D0IMCLL
 Reinstate 12 Mo

IBM Content Analytics with Enterprise Search

Part description                                         Part
                                                         number
 
IBM Content Analytics with Enterprise Search Starter
 Pack
IBM Content Analyticsw Ent Srch Starter PK PVU Annual    E0BRALL
 SW S&S Rnwl
IBM Content Analyticsw Ent Srch Starter PK PVU Lic + SW  D0IMJLL
 S&S 12 Mo
IBM Content Analyticsw Ent Srch Starter PK PVU SW S&S    D0IMKLL
 Reinstate 12 Mo

Passport Advantage trade-up licenses

IBM Content Analytics with Enterprise Search

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Content Analytics with
 Enterprise Search
IBM Content Analytics with  ICA w EntSrch PVU TrdUp     D0JSNLL
 Enerprise Search Starter    frm ICA EntSrch StrPk PVU
 Pack                        Lic + SW S&S

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
IBM Content Analytics V3.0.0
IBM Content Analytics with Enterprise Search V3.0        BQ02XML
 Multiplatfrm Multilingual

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM Content Analytics V3.0.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Content Analytics Non   IBM Content Analytics with  BQ02XML
 - Production per Processor  Enterprise Search V3.0
 Value Unit                  Multiplatfrm Multilingual
IBM Content Analytics       IBM Content Analytics with  BQ02XML
 Non-Production per          Enterprise Search V3.0
 Processor Value Unit for    Multiplatfrm Multilingual
 Linux on System z
IBM Content Analytics per   IBM Content Analytics with  BQ02XML
 Processor Value Unit        Enterprise Search V3.0
                             Multiplatfrm Multilingual
IBM Content Analytics per   IBM Content Analytics with  BQ02XML
 Processor Value Unit for    Enterprise Search V3.0
 Linux on System z           Multiplatfrm Multilingual

Cross-platform products

Cross-platform products for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

Cross-platform product for use on System z IFL engines

Order the part numbers that follow when the product is intended to run on the Linux operating system on System z IFL engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

IBM Content Analytics with Enterprise Search

Part description                                         Part
                                                         number
 
IBM Content Analytics with Enterprise Search Starter
 Pack
IBM Content Analyticsw Ent Srch Starter PK PVU Lnxz      E0BRBLL
 Annual SW S&S Rnwl
IBM Content Analyticsw Ent Srch Starter PK PVU Lnxz Lic  D0IMLLL
 + SW S&S 12 Mo
IBM Content Analyticsw Ent Srch Starter PK PVU Lnxz SW   D0IMMLL
 S&S Reinstate 12 Mo

IBM Content Analytics with Enterprise Search

Part description                                         Part
                                                         number
 
IBM Content Analytics with Enterprise Search
IBM Content Analytics w Enterprise Search PVU Lnxz       E0BR7LL
 Annual SW S&S Rnwl
IBM Content Analytics w Enterprise Search PVU Lnxz Lic   D0IMDLL
 + SW S&S 12 Mo
IBM Content Analytics w Enterprise Search PVU Lnxz SW    D0IMELL
 S&S Reinstate 12 Mo

IBM Content Analytics with Enterprise Search

Part description                                         Part
                                                         number
 
IBM Content Analytics with Enterprise Search Non-Prod
IBM Content Analytics w Ent Srch Non-Prod PVU Lnxz       E0BR9LL
 Annual SW S&S Rnwl
IBM Content Analytics w Ent Srch Non-Prod PVU Lnxz Lic   D0IMHLL
 + SW S&S 12 Mo
IBM Content Analytics w Ent Srch Non-Prod PVU Lnxz SW    D0IMILL
 S&S Reinstate 12 Mo

Trade-up licenses for cross-platform products

IBM Content Analytics with Enterprise Search

Precursor product           Trade-up product            Part
                                                        number
 
IBM Content Analytics with
 Enterprise Search
IBM Content Analytics with  ICA w EntSrch PVU Sys z     D0JSMLL
 Enerprise Search Starter    TrdUp frm ICA EntSrch
 Pack                        StrPk Sys z Lic + SW S&S
                             12Mo


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form numbers
Program name                              Program    Form number
                                          number
 
IBM Content Analytics with Enterprise     5724-Z21   L-RPAL-8SEQ7Z
Search

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Usage restriction

Yes.

For additional information, refer to the License Information Document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
International Passport Agreement
Software Subscription and Support applies

Yes. Software Subscription and Support is included with licenses purchased through Passport Advantage and Passport Advantage Express . Product upgrades and technical support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Other terms
System i Software Maintenance applies

No

Educational allowance available

Not applicable.

Statement of good security practices

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM . Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.



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Prices
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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet® , if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage

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If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller


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To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 1 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone: 800-IBM-CALL (426-2255)
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IBM, Cognos, InfoSphere, Lotus Notes, LanguageWare, WebSphere, Passport Advantage, AIX, POWER, System x, BladeCenter, System p, System z, OmniFind, Express, ValueNet and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

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