Discontinuance of support extended: Selected IBM Cognos products

IBM United States Software Announcement 212-062
March 13, 2012

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(Corrected on March 13, 2012)

The Program number section is revised.

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IBM® extends the end-of-support date for the following IBM Cognos® products, from September 30, 2012, to September 30, 2013.

This end-of-support date extension refers to the Product Support Status being "active" until September 30, 2012, and the Service Request Status being "available" until September 30, 2013. New product updates, maintenance releases, and product fixes may be made available for a specific version release while its Product Support Status is "active", but will not be available once its Product Support Status becomes "inactive".

Customers with currently valid subscription and support for a product may submit service requests for any version release of that product where the Service Request Status is "available" (for example, the end-of-support date has not yet passed), although we strongly encourage customers to upgrade to the most recent release of the product.

The Product Support Status and Service Request Status for IBM Cognos products released before January 2009, may be found at


The support status of IBM Cognos products released after January 2009, may be found at


For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).

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Planned availability date
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March 13, 2012

Section 508 of the US Rehabilitation Act

IBM makes no representation about the Section 508 status of the third-party electronic and information technology product in this offering. Contact the vendor for specific, current information on the Section 508 status of this product.

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Program number
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Program                Program
number        VRM      name

5724-W24      V8.4.0   IBM Cognos Controller 
5724-W34      V8.4.0   IBM Cognos Planning 
5724-W95      V8.4.0   IBM Cognos Financial Performance 
5724-W26      V8.4.0   IBM Cognos Workforce Performance 
5724-W32      V9.4.1   IBM Cognos Executive Viewer 
5724-W49      V9.4.1   IBM Cognos TM1 
5724-W54      V4.6.0   IBM Cognos Now CN-5500S 
5724-W58      V4.6.0   IBM Cognos Now CN-5500V
5724-W55      V4.6.0   IBM Cognos Now CN-7500S 
5724-W59      V4.6.0   IBM Cognos Now CN-7500V 
5724-W56      V4.6.0   IBM Cognos Now CN-8500S 
5724-W60      V4.6.0   IBM Cognos Now CN-8500V 
5724-W41      V7.4.3   IBM Cognos Impromptu
5724-W41      V7.4.4   IBM Cognos Impromptu 
5724-W42      V7.4.3   IBM Cognos Impromptu Web Reports 
5724-W42      V7.4.4   IBM Cognos Impromptu Web Reports 
5724-W33      V7.4.3   IBM Cognos NoticeCast 
5724-W33      V7.4.4   IBM Cognos NoticeCast 
5724-W31      V7.4.3   IBM Cognos Query 
5724-W31      V7.4.4   IBM Cognos Query 
5724-W43      V7.4.3   IBM Cognos Series 7 PowerPlay 
5724-W43      V7.4.4   IBM Cognos Series 7 PowerPlay 
5724-W45      V7.4.3   IBM Cognos Visualizer 
5724-W45      V7.4.4   IBM Cognos Visualizer 
5724-W30      V7.4.3   IBM Cognos Web Services 
5724-W30      V7.4.4   IBM Cognos Web Services

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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            L3R 2Z1

Reference: SE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

IBM Software Value Plus

These products are available under IBM Software Value Plus, either directly from IBM or through authorized business partners who invest in high value solutions.IBM customers may benetfit from the industry-specific or horizontal solutions, skills and expertise provided by these Business partners.

Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, visit


Questions regarding IBM Software Value Plus may be sent to AskSoftwareValueNet@us.ibm.com


IBM, Cognos, TM1 and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:


For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page


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