IBM FileNet Image Services V4.2 and IBM FileNet Image Manager Active Edition V5.1 now include IBM DB2 9.7

IBM United States Software Announcement 212-035
February 14, 2012


Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications


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At a glance
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You get IBM® DB2® 9.7, at no cost, with IBM FileNet® Image Services V4.2 or IBM FileNet Image Manager Active Edition when you:

To order, contact your IBM representative, an IBM Business Partner, or the Americas Call Centers at: 800-IBM-CALL.

Reference: YE001



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Overview
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For many years, IBM FileNet Image Services has been a leading document imaging solution. IBM DB2 is optimized to deliver industry-leading performance across multiple workloads, while lowering administration, storage, development, and server costs.

The inclusion of IBM DB2 9.7 within IBM FileNet Image Services V4.2 and IBM FileNet Image Manager Active Edition V5.1 makes it easier and more cost effective for you to deploy the IBM DB2 database with the IBM FileNet Image Services repository.



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Key prerequisites
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Refer to the Technical information section.



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Planned availability date
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February 17, 2012: Electronic availability

February 24, 2012: Media availability



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Description
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IBM FileNet Image Services V4.2 and IBM FileNet Image Manager Active Edition V5.1

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM website

http://www.ibm.com/able/product_accessibility/index.html


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Program number
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Program    VRM                          Program name
number
 
5724-R94   5.1.0                        IBM FileNet Image Manager
                                         Active Edition
5724-R95   4.2.0                        IBM FileNet Image Services


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Offering Information
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Additional product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage

Education support

Product education for FileNet Image Services is available at

http://www-01.ibm.com/support/docview.wss?rs=3284&context=SSNVUD&uid=swg27010558


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Publications
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No publications are shipped with these products.

Publications for the respective products are available as follows.

IBM FileNet Image Services

http://www-01.ibm.com/software/data/content-management/filenet-image-services/

IBM FileNet Integrated Document Manager Desktop, web services, and open client

http://www-01.ibm.com/software/data/content-management/filenet-image-services/idm-desktop.html

IBM FileNet Image Manager Active Edition

http://www-01.ibm.com/software/data/content-management/filenet-image-manager/

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Hardware requirements

For hardware requirements, refer to the technical documentation at

ftp://public.dhe.ibm.com/software/data/cm/filenet/docs/isdoc/IS_HW_SW_guide.pdf
Software requirements

For software requirements, refer to the technical documentation at

ftp://public.dhe.ibm.com/software/data/cm/filenet/docs/isdoc/IS_HW_SW_guide.pdf

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Customer responsibilities

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Security, auditability, and control

IBM FileNet Image Services uses the security and auditability features of the host software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

To locate IBM Business Partners for Software Value Plus in your geography for a specific Software ValueNet® portfolio, contact your IBM representative.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM FileNet Image Manager Active    FileNet         FileNet Image
 Edition Authorized                  Imaging         Manager Active
                                                     Edition
IBM FileNet Image Mgr Active Ed     FileNet         FileNet Image
 Add-On Authorized                   Imaging         Manager Active
                                                     Edition
IBM FileNet Image Mgr Active Ed     FileNet         FileNet Image
 Add-on Employee                     Imaging         Manager Active
                                                     Edition
IBM FileNet Image Mgr Active Ed     FileNet         FileNet Image
 Add-on Ext User                     Imaging         Manager Active
                                                     Edition
IBM FileNet Image Mgr Active Ed     FileNet         FileNet Image
 Employee                            Imaging         Manager Active
                                                     Edition
IBM FileNet Image Mgr Active Ed     FileNet         FileNet Image
 Ext User                            Imaging         Manager Active
                                                     Edition
IBM FileNet Image Services          FileNet         FileNet Image
 Employee                            Imaging         Services
IBM FileNet Image Services Ext      FileNet         FileNet Image
 User                                Imaging         Services
IBM FileNet Image Svcs Authorized   FileNet         FileNet Image
                                     Imaging         Services
Program name                          PID        Charge unit
                                      number     description
 
IBM FileNet Image Manager Active      5724-R94   Per User Value
 Edition Authorized                               Unit
IBM FileNet Image Manager Active      5724-R94   Per User Value
 Edition Authorized                               Unit for Linux
                                                  on System z
IBM FileNet Image Mgr Active Ed       5724-R94   Per User Value
 Add-On Authorized                                Unit
IBM FileNet Image Mgr Active Ed       5724-R94   Per User Value
 Add-On Authorized                                Unit for Linux
                                                  on System z
IBM FileNet Image Mgr Active Ed       5724-R94   Per User Value
 Add-on Employee                                  Unit for Linux
                                                  on System z
IBM FileNet Image Mgr Active Ed       5724-R94   Per User Value
 Add-on Employee                                  Unit
IBM FileNet Image Mgr Active Ed       5724-R94   Per User Value
 Add-on Ext User                                  Unit for Linux
                                                  on System z
IBM FileNet Image Mgr Active Ed       5724-R94   Per User Value
 Add-on Ext User                                  Unit
IBM FileNet Image Mgr Active Ed       5724-R94   Per User Value
 Employee                                         Unit
IBM FileNet Image Mgr Active Ed       5724-R94   Per User Value
 Employee                                         Unit for Linux
                                                  on System z
IBM FileNet Image Mgr Active Ed Ext   5724-R94   Per User Value
 User                                             Unit for Linux
                                                  on System z
IBM FileNet Image Mgr Active Ed Ext   5724-R94   Per User Value
 User                                             Unit
IBM FileNet Image Services Employee   5724-R95   Per User Value
                                                  Unit
IBM FileNet Image Services Ext User   5724-R95   Per User Value
                                                  Unit
IBM FileNet Image Svcs Authorized     5724-R95   Per User Value
                                                  Unit

User Value Units

Authorized User Value Unit (AUVU) license conversion table

Cumulative Minimum    Maximum     User       Max UVUs   Cumulative   Cumulative
volume     authorized authorized  Value      for each   UVUs at      volume
level                             Units per  level      each         disc
                                  authorized            level
 
1               1             20  1.00000           20         20     0.0%
2              21             50  0.83333           25         45    10.0%
3              51            100  0.80000           40         85    15.0%
4             101            250  0.76666          115        200    20.0%
5             251            500  0.60000          150        350    30.0%
6             501          1,000  0.50000          250        600    40.0%
7           1,001          5,000  0.47500        1,900      2,500    50.0%
8           5,001         10,000  0.40000        2,000      4,500    55.0%
9          10,001         25,000  0.36666        5,500     10,000    60.0%
10         25,001       Infinity  0.33333        NA        NA        NA

Employee User Value Unit (EUVU) license conversion table

Cumula- Minimum   Maximum      User     Max         Cumula-    Cumula-
tive    employees employees    Value    UVUs        tive UVUs  tive
volume                         Units    for         at each    vol
level                          per      each        level      disc
                               employee level
 
 1          1,000       2,500  1.000         2,500      2,500   0.0%
 2          2,501       5,000  0.800         2,000      4,500  10.0%
 3          5,001      10,000  0.700         3,500      8,000  20.0%
 4         10,001      30,000  0.650        13,000     21,000  30.0%
 5         30,001      50,000  0.550        11,000     32,000  36.0%
 6         50,001     100,000  0.500        25,000     57,000  43.0%
 7        100,001     300,000  0.465        93,000    150,000  50.0%
 8        300,001     500,000  0.400        80,000    230,000  54.0%
 9        500,001   1,000,000  0.360       180,000    410,000  59.0%
10      1,000,001   Infinity   0.320       NA         NA       NA

External User Value Unit (XUVU) license conversion table

Cumula- Minimum     Maximum         User     Max           Cumula-       Cumula-
tive    Ext         Ext             Value    UVUs          tive UVUs     tive
volume  Users       Users           Units    for           at each       vol
level                               per Ext  each          level         disc
                                    User     level
 
1             1,000      10,000     1.00000      10,000        10,000     0.0%
2            10,001      50,000     0.87500      35,000        45,000    10.0%
3            50,001     100,000     0.60000      30,000        75,000    25.0%
4           100,001     500,000     0.43750     175,000       250,000    50.0%
5           500,001   1,000,000     0.30000     150,000       400,000    60.0%
6         1,000,001  25,000,000     0.24375   5,850,000     6,250,000    75.0%
7        25,000,001  50,000,000     0.15000   3,750,000    10,000,000    80.0%
8        50,000,001 250,000,000     0.13750  27,500,000    37,500,000    85.0%
9       250,000,001 500,000,000     0.05000  12,500,000    50,000,000    90.0%
10      500,000,001 Infinity        0.05000  NA            NA            NA

Charge metrics definitions

User Value Unit (UVU)

UVU is the metric by which this program is licensed. UVU entitlements are based on the number of users for the given program. A Proof of Entitlement (PoE) must be obtained for the appropriate number of UVUs required for your environment as defined by the specific program terms. The UVU entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with UVU entitlements of another software program. UVU licensing offers you price benefits for customers by enabling a lower cost of incremental growth of resources. To understand these benefits of UVU licensing, and to determine how many UVUs to obtain for the program, contact your IBM representative.

Cumulative volume discounting examples:

100 authorized users require 85 AUVUs
1,000 authorized users require 600 AUVUs
5,000 authorized users require 2,500 AUVUs

Image Services configuration example:

Image Services AUVU price = $Y per AUVU
5,000 authorized users require 2,500 AUVUs
Total price = $Y x 2,500

Passport Advantage program licenses

IBM FileNet Image Manager Active Edition

Part description                                         Part
                                                         number
 
IBM FileNet Image Mgr Active Ed Add-on Ext User
FileNet Image Manager Active Ed AddOn Ext UVU Annual SW  E0546LL
 S&S Rnwl
FileNet Image Manager Active Ed AddOn Ext UVU Lic + SW   D04JCLL
 S&S 12 Mo
FileNet Image Manager Active Ed AddOn Ext UVU SW S&S     D04JDLL
 Reinstate 12 Mo

IBM FileNet Image Manager Active Edition

Part description                                         Part
                                                         number
 
IBM FileNet Image Mgr Active Ed Employee
FileNet Image Manager Active Ed Empl UVU Annual SW S&S   E054LLL
 Rnwl
FileNet Image Manager Active Ed Empl UVU Lic + SW S&S    D04K3LL
 12 Mo
FileNet Image Manager Active Ed Empl UVU SW S&S          D04K4LL
 Reinstate 12 Mo

IBM FileNet Image Manager Active Edition

Part description                                         Part
                                                         number
 
IBM FileNet Image Manager Active Edition Authorized
FileNet Image Manager Active Ed Auth UVU Annual SW S&S   E054ULL
 Rnwl
FileNet Image Manager Active Ed Auth UVU Lic + SW S&S    D04KJLL
 12 Mo
FileNet Image Manager Active Ed Auth UVU SW S&S          D04KKLL
 Reinstate 12 Mo

IBM FileNet Image Manager Active Edition

Part description                                         Part
                                                         number
 
IBM FileNet Image Mgr Active Ed Add-on Employee
FileNet Image Mgr Active Ed AddOn Empl UVU Annual SW     E0547LL
 S&S Rnwl
FileNet Image Mgr Active Ed AddOn Empl UVU Lic + SW S&S  D04JELL
 12 Mo
FileNet Image Mgr Active Ed AddOn Empl UVU SW S&S        D04JFLL
 Reinstate 12 Mo

IBM FileNet Image Manager Active Edition

Part description                                         Part
                                                         number
 
IBM FileNet Image Mgr Active Ed Ext User
FileNet Image Manager Active Ed Ext UVU Annual SW S&S    E054KLL
 Rnwl
FileNet Image Manager Active Ed Ext UVU Lic + SW S&S 12  D04K1LL
 Mo
FileNet Image Manager Active Ed Ext UVU SW S&S           D04K2LL
 Reinstate 12 Mo

IBM FileNet Image Manager Active Edition

Part description                                         Part
                                                         number
 
IBM FileNet Image Mgr Active Ed Add-On Authorized
FileNet Image Manager Active Ed AddOn Auth UVU Annual    E0545LL
 SW S&S Rnwl
FileNet Image Manager Active Ed AddOn Auth UVU Lic + SW  D04JALL
 S&S 12 Mo
FileNet Image Manager Active Ed AddOn Auth UVU SW S&S    D04JBLL
 Reinstate 12 Mo

IBM FileNet Image Services

Part description                                         Part
                                                         number
 
IBM FileNet Image Services Employee
FileNet Image Services Employee UVU Annual SW S&S Rnwl   E050PLL
FileNet Image Services Employee UVU Lic + SW S&S 12 Mo   D04CGLL
FileNet Image Services Employee UVU SW S&S Reinstate 12  D04CHLL
 Mo

IBM FileNet Image Services

Part description                                         Part
                                                         number
 
IBM FileNet Image Services Ext User
FileNet Image Services Ext User UVU Annual SW S&S Rnwl   E050QLL
FileNet Image Services Ext User UVU Lic + SW S&S 12 Mo   D04CILL
FileNet Image Services Ext User UVU SW S&S Reinstate 12  D04CJLL
 Mo

IBM FileNet Image Services

Part description                                         Part
                                                         number
 
IBM FileNet Image Svcs Authorized
FileNet Image Services Authorized UVU Annual SW S&S      E053KLL
 Rnwl
FileNet Image Services Authorized UVU Lic + SW S&S 12    D04I3LL
 Mo
FileNet Image Services Authorized UVU SW S&S Reinstate   D04I4LL
 12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
IBM FileNet Image Mgr Act Ed V5.1.0
IBM FileNet Image Manager Active Edition V5.1 MP ML      BQ02HML
 Media Pack
IBM FileNet Image Manager Active Edition V5.1            BQ02UML
 Multiplatform ML Media Pack
IBM FileNet Image Services V4.2.0
IBM FileNet Image Services V4.2.0 MP ML Media Pack       BQ022ML
IBM FileNet Image Services V4.2.0 Multiplatform          BQ02TML
 Multilingual Media Pack

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM FileNet Image Services V4.2.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
FileNet Image Services      IBM FileNet Image Services  BQ022ML
 Authorized per UVU          V4.2.0 MP ML Media Pack
FileNet Image Services      IBM FileNet Image Services  BQ02TML
 Authorized per UVU          V4.2.0 Multiplatform
                             Multilingual Media Pack
FileNet Image Services      IBM FileNet Image Services  BQ02TML
 Employee UVU                V4.2.0 Multiplatform
                             Multilingual Media Pack
FileNet Image Services      IBM FileNet Image Services  BQ022ML
 Employee UVU                V4.2.0 MP ML Media Pack
FileNet Image Services Ext  IBM FileNet Image Services  BQ022ML
 User UVU                    V4.2.0 MP ML Media Pack
FileNet Image Services Ext  IBM FileNet Image Services  BQ02TML
 User UVU                    V4.2.0 Multiplatform
                             Multilingual Media Pack
FileNet Image Services      IBM FileNet Image Services  BQ02TML
 with Oracle Runtime         V4.2.0 Multiplatform
 Authorized per UVU          Multilingual Media Pack
FileNet Image Services      IBM FileNet Image Services  BQ022ML
 with Oracle Runtime         V4.2.0 MP ML Media Pack
 Authorized per UVU

IBM FileNet Image Mgr Act Ed V5.1.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
FileNet Image Manager       IBM FileNet Image Manager   BQ02UML
 Active Edition Add-On       Active Edition V5.1
 Authorized per UVU          Multiplatform ML Media
                             Pack
FileNet Image Manager       IBM FileNet Image Manager   BQ02HML
 Active Edition Add-On       Active Edition V5.1 MP ML
 Authorized per UVU          Media Pack
FileNet Image Manager       IBM FileNet Image Manager   BQ02HML
 Active Edition Authorized   Active Edition V5.1 MP ML
 per UVU                     Media Pack
FileNet Image Manager       IBM FileNet Image Manager   BQ02UML
 Active Edition Authorized   Active Edition V5.1
 per UVU                     Multiplatform ML Media
                             Pack
FileNet Image Mgr Active    IBM FileNet Image Manager   BQ02UML
 Ed Add-on Employee UVU      Active Edition V5.1
                             Multiplatform ML Media
                             Pack
FileNet Image Mgr Active    IBM FileNet Image Manager   BQ02HML
 Ed Add-on Employee UVU      Active Edition V5.1 MP ML
                             Media Pack
FileNet Image Mgr Active    IBM FileNet Image Manager   BQ02HML
 Ed Add-on Ext User UVU      Active Edition V5.1 MP ML
                             Media Pack
FileNet Image Mgr Active    IBM FileNet Image Manager   BQ02UML
 Ed Add-on Ext User UVU      Active Edition V5.1
                             Multiplatform ML Media
                             Pack
FileNet Image Mgr Active    IBM FileNet Image Manager   BQ02UML
 Ed Employee UVU             Active Edition V5.1
                             Multiplatform ML Media
                             Pack
FileNet Image Mgr Active    IBM FileNet Image Manager   BQ02HML
 Ed Employee UVU             Active Edition V5.1 MP ML
                             Media Pack
FileNet Image Mgr Active    IBM FileNet Image Manager   BQ02HML
 Ed Ext User UVU             Active Edition V5.1 MP ML
                             Media Pack
FileNet Image Mgr Active    IBM FileNet Image Manager   BQ02UML
 Ed Ext User UVU             Active Edition V5.1
                             Multiplatform ML Media
                             Pack
IBM FileNet Image Manager   IBM FileNet Image Manager   BQ02UML
 Active Edition AddOn        Active Edition V5.1
 Authorized Per User Value   Multiplatform ML Media
 Unit for Linux™ on System z®  Pack
IBM FileNet Image Manager   IBM FileNet Image Manager   BQ02HML
 Active Edition AddOn        Active Edition V5.1 MP ML
 Authorized Per User Value   Media Pack
 Unit for Linux on System z
IBM FileNet Image Manager   IBM FileNet Image Manager   BQ02HML
 Active Edition AddOn        Active Edition V5.1 MP ML
 Employee Per User Value     Media Pack
 Unit for Linux on System z
IBM FileNet Image Manager   IBM FileNet Image Manager   BQ02UML
 Active Edition AddOn        Active Edition V5.1
 Employee Per User Value     Multiplatform ML Media
 Unit for Linux on System z  Pack
IBM FileNet Image Manager   IBM FileNet Image Manager   BQ02UML
 Active Edition AddOn        Active Edition V5.1
 External Per User Value     Multiplatform ML Media
 Unit for Linux on System z  Pack
IBM FileNet Image Manager   IBM FileNet Image Manager   BQ02HML
 Active Edition AddOn        Active Edition V5.1 MP ML
 External Per User Value     Media Pack
 Unit for Linux on System z
IBM FileNet Image Manager   IBM FileNet Image Manager   BQ02HML
 Active Edition Authorized   Active Edition V5.1 MP ML
 Per User Value Unit for     Media Pack
 Linux on System z
IBM FileNet Image Manager   IBM FileNet Image Manager   BQ02UML
 Active Edition Authorized   Active Edition V5.1
 Per User Value Unit for     Multiplatform ML Media
 Linux on System z           Pack
IBM FileNet Image Manager   IBM FileNet Image Manager   BQ02UML
 Active Edition Employee     Active Edition V5.1
 Per User Value Unit for     Multiplatform ML Media
 Linux on System z           Pack
IBM FileNet Image Manager   IBM FileNet Image Manager   BQ02HML
 Active Edition Employee     Active Edition V5.1 MP ML
 Per User Value Unit for     Media Pack
 Linux on System z
IBM FileNet Image Manager   IBM FileNet Image Manager   BQ02HML
 Active Edition External     Active Edition V5.1 MP ML
 Per User Value Unit for     Media Pack
 Linux on System z
IBM FileNet Image Manager   IBM FileNet Image Manager   BQ02UML
 Active Edition External     Active Edition V5.1
 Per User Value Unit for     Multiplatform ML Media
 Linux on System z           Pack

Cross-platform products

Cross-platform products for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

Cross-platform product for use on System z IFL engines

Order the part numbers that follow when the product is intended to run on the Linux operating system on System z IFL engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

IBM FileNet Image Manager Active Edition

Part description                                         Part
                                                         number
 
IBM FileNet Image Manager Active Edition Authorized
FileNet Image Mgr Act Ed Linux on System z Auth UVU Lic  D09V4LL
 + SW S&S 12 Mo
FileNet Image Mgr Act Ed Linux on System z Auth UVU      D09V5LL
 Reinstate 12 Mo
FileNet Image Mgr Act Ed Linux on System z Empl UVU      E07AFLL
 Annual SW S&S Rnwl

IBM FileNet Image Manager Active Edition

Part description                                         Part
                                                         number
 
IBM FileNet Image Mgr Active Ed Employee
FileNet Image Mgr Act Ed Linux on System z Empl UVU      E07AKLL
 Annual SW S&S Rnwl
FileNet Image Mgr Act Ed Linux on System z Empl UVU Lic  D09VELL
 + SW S&S 12 Mo
FileNet Image Mgr Act Ed Linux on System z Empl UVU SW   D09VFLL
 S&S Reinstate 12 Mo

IBM FileNet Image Manager Active Edition

Part description                                         Part
                                                         number
 
IBM FileNet Image Mgr Active Ed Ext User
FileNet Image Mgr Act Ed Linux on System z Ext UVU       E07AQLL
 Annual SW S&S Rnwl
FileNet Image Mgr Act Ed Linux on System z Ext UVU Lic   D09VPLL
 + SW S&S 12 Mo
FileNet Image Mgr Act Ed Linux on System z Ext UVU SW    D09VQLL
 S&S Reinstate 12 Mo

IBM FileNet Image Manager Active Edition

Part description                                         Part
                                                         number
 
IBM FileNet Image Mgr Active Ed Add-on Employee
FileNet Image Mgr AE Linux onSystem z AddOn Empl UVU     E07AVLL
 Annual SW S&S Rnwl
FileNet Image Mgr AE Linux onSystem z AddOn Empl UVU     D09VZLL
 Lic + SW S&S 12 Mo
FileNet Image Mgr AE Linux onSystem z AddOn Empl UVU SW  D09W0LL
 S&S Reinstate 12 Mo

IBM FileNet Image Manager Active Edition

Part description                                         Part
                                                         number
 
IBM FileNet Image Mgr Active Ed Add-on Ext User
FileNet Image Mgr AE Linux onSystem z AddOn Ext UVU      E07B0LL
 Annual SW S&S Rnwl
FileNet Image Mgr AE Linux onSystem z AddOn Ext UVU Lic  D09W7LL
 + SW S&S 12 Mo
FileNet Image Mgr AE Linux onSystem z AddOn Ext UVU SW   D09WALL
 S&S Reinstate 12 Mo

IBM FileNet Image Manager Active Edition

Part description                                         Part
                                                         number
 
IBM FileNet Image Mgr Active Ed Add-On Authorized
FileNet Image Mgr AE Linux onSystem z AddOn Auth UVU     E07ATLL
 Annual SW S&S Rnwl
FileNet Image Mgr AE Linux onSystem z AddOn Auth UVU     D09VVLL
 Lic + SW S&S 12 Mo
FileNet Image Mgr AE Linux onSystem z AddOn Auth UVU SW  D09VWLL
 S&S Reinstate 12 Mo


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Terms and conditions
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The terms and conditions for IBM FileNet Image Services V4.2 as previously announced in Software Announcement 211-169, dated May 10, 2011, are unchanged.



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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.



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Prices
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The charges are unchanged by this announcement.



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Order now
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To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 1 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)

For IBM representative: callserv@ca.ibm.com

For IBM Business Partner: pwswna@us.ibm.com

Mail:     IBM Teleweb Customer Support
          ibm.com® Sales Execution Center, Americas North
          3500 Steeles Ave. East, Tower 3/4
          Markham, Ontario
          Canada
          L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

IBM Software Value Plus

These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills and expertise provided by these Business Partners.

Additions to Software Value Plus will be communicated through standard product announcements.

Questions regarding IBM Software Value Plus may be sent to AskSoftwareValueNet@us.ibm.com

Trademarks

Power Systems and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, DB2, FileNet, Passport Advantage, Express, ValueNet, System z and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

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