SMART for IBM TRIRIGA Mobile Work Manager V10.2, SMART for IBM TRIRIGA Mobile Work Manager Lite V10.2, and Brava Enterprise Viewer for IBM TRIRIGA V10.2 deliver capabilities for mobile devices

IBM United States Software Announcement 211-485
November 1, 2011


Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications


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At a glance
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SMART for IBM® TRIRIGA Mobile Work Manager V10.2 and SMART for IBM TRIRIGA Mobile Work Manager Lite V10.2:

  • Provide access for remote maintenance and facilities engineers to asset and work management data through a variety of mobile devices

Brava Enterprise Viewer for IBM TRIRIGA V10.2:

  • Provides an optional Brava viewer for display and redlining of documents stored in the system
  • Delivers web-based publishing, view, markup, and collaboration software designed for sharing content, whether in CAD drawings, image files, or text documents, with downstream user groups while maintaining security
For ordering, contact Your IBM representative or an IBM Business Partner.
For more information contact the Americas Call Centers at
800-IBM-CALL (426-2255).
 
Reference: YE001


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Overview
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Organizations must continuously optimize increasingly complex and dynamic business infrastructures in order to sustain the delivery of business value. To help achieve this, they invest capital and operating expense in their real estate and building infrastructure.

IBM TRIRIGA is an integrated workplace management system that can help increase an organization's ability to deliver increased business value through more streamlined business operations and environmental efficiencies.

Complimenting the IBM TRIRIGA Integrated Workplace Management Solution are SMART for IBM TRIRIGA Mobile Work Manager V10.2, SMART for IBM TRIRIGA Mobile Work Manager Lite V10.2, and Brava Enterprise Viewer for IBM TRIRIGA V10.2.

SMART for IBM TRIRIGA Mobile Work Manager Lite is a chargeable component of SMART for IBM TRIRIGA Mobile Work Manager.

Benefits of SMART for IBM TRIRIGA Mobile Work Manager and SMART for IBM TRIRIGA Mobile Work Manager Lite:

  • Remote access to asset details, safety information, and maintenance history allow for more timely and resolution to open issues.
  • Work order details, time worked, spare parts utilized and resolution steps can be captured in the field.
  • Service levels can be maintained by providing newly open work to the appropriate crew in a timely fashion:
    • Get more time executing work activities and less time reporting hours and maintenance details at the end of a shift at a workstation
    • Improve planning by having management visibility

Brava Enterprise Viewer for IBM TRIRIGA can be used in combination with any of the IBM TRIRIGA suite offerings allowing end users to view and manage documents. For example, the combination of Brava Enterprise Viewer for IBM TRIRIGA and IBM TRIRIGA Project Manager provide a solution for project management document storage, viewing, check-in/check-out security, revision control, and comments.

Brava Enterprise Viewer for IBM TRIRIGA features:

  • View documents images or CAD drawings.
  • Compare text, image, and even CAD drawing file versions, visually highlighting differences between versions.
  • Sensitive content within any document associated with an IBM TRIRIGA record can be protected with redaction tools.
  • Keep information secure by allowing users only page views of a document.


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Key prerequisites
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Refer to the SYCLO product website for the most current hardware requirements and software requirements

http://www.syclo.com/contact


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Planned availability date
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  • December 2, 2011


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Description
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SMART for IBM TRIRIGA Mobile Work Manager V10.2

SMART for IBM TRIRIGA Mobile Work Manager delivers critical information from TRIRIGA products to employees using handheld devices, enabling organizations to eliminate paperwork, increase productivity, and improve controls. Work orders, time reporting, inventory management, equipment audits, and inspections can be accessed and managed at the point of performance.

SMART for IBM TRIRIGA Mobile Work Manager Lite V10.2

SMART for IBM TRIRIGA Mobile Work Manager Lite delivers critical information from IBM TRIRIGA products to employees using Blackberry devices, enabling organizations to help reduce paperwork, increase productivity, and improve controls. Work orders, time reporting, inventory management, equipment audits, and inspections can be accessed and managed at the point of performance.

SMART for IBM TRIRIGA Mobile Work Manager Lite is a chargeable component of SMART for IBM TRIRIGA Mobile Work Manager.

Brava Enterprise Viewer for IBM TRIRIGA V10.2

Brava Enterprise Viewer for IBM TRIRIGA allows users working with project, product, and design engineering data - contained in wide variety of document, drawing, and image file formats - to view, markup, and annotate files. Users can also collaborate on important information securely, all through a single, integrated user interface.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Program number
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Program
number     VRM      Program name
 
5608-TRM   10.2     SMART for IBM TRIRIGA Mobile Work Manager
5608-TRV   10.2     Brava Enterprise Viewer for IBM TRIRIGA


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi


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Publications
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No publications are shipped with this program.



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Technical information
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Specified operating environment

Hardware requirements

Client workstations

  • Hardware
    • 2 GHz, or higher Intel™, AMD CPU
    • 1 GB RAM
    • 75 GB (or greater) disk space
    • 100 Mbps NIC
    • 1024 x 768 (minimum) 1280 x 1024 (recommended) monitor resolution

Application server

  • Hardware
    • Two to four dedicated processors
    • 4 GB RAM per processor
    • 50 GB (or greater) disk space for IBM TRIRIGA, the Java™, Web Server components and run time temporary space

Database server

  • Two to four dedicated processors
  • 4 GB RAM per processor
  • 50 GB (or greater) disk space for database and data
Software requirements

Client workstations

Software:

  • Microsoft™ Windows™ 7 (32 bit or 64 bit)
  • Microsoft Vista
  • Microsoft XP SP 3

Application servers

  • Oracle BEA WebLogic Server 11g Release 1
  • JBoss 5.1
  • WebSphere® Application Server V8.0
  • WebSphere Application Server V7.0.0.17 and future fix packs

Database server

  • Oracle Database 11g Enterprise Edition Release 2 11.2.0.2
  • Microsoft SQL Server Enterprise Edition 2008 R2

JDBC drivers

  • SourceForge JDBCDriver (jTDS 1.2.5)

    Note: Only required if using Microsoft SQL Server database.

Product runtimes

  • Apache Xerces 2.9.1

    Note: Only required when using WebLogic application server.

Operating systems

IBM

  • IBM AIX® V6.1 for Power®
  • IBM AIX V7.1 for Power

Hewlett Packard

  • HP-UX 11i v2 IA64 (32 bit or 64 bit)

Linux™

  • SUSE
    • SUSE Linux Enterprise Server (SLES) 10 x86 (32 bit)
    • SUSE Linux Enterprise Server (SLES) 10 x86 (64 bit)
    • SUSE Linux Enterprise Server (SLES) 11 x86 (32 bit)
    • SUSE Linux Enterprise Server (SLES) 11 x86 (64 bit)
  • Red Hat
    • Red Hat Enterprise Linux (RHEL) 4 AS/ES x86 (32 bit)
    • Red Hat Enterprise Linux (RHEL) 4 AS/ES x86 (64 bit)
    • Red Hat Enterprise Linux (RHEL) 5 Advanced Platform x86 (32 bit)
    • Red Hat Enterprise Linux (RHEL) 5 Advanced Platform x86 (64 bit)
    • Red Hat Enterprise Linux (RHEL) Server 6 x86 (32 bit)
    • Red Hat Enterprise Linux (RHEL) Server 6 x86 (64 bit)

Sun Solaris

  • Solaris 10 x86 (64 bit)
  • Solaris 10 SPARC (32 bit or 64 bit)
  • Solaris 10 x86 (32 bit)

Microsoft

  • Windows Server
    • 2008 Datacenter Edition x86 (64 bit)
    • 2008 R2 Service Pack 1 Enterprise Edition x86 (64 bit)
    • 2008 R2 Service Pack 1 Datacenter Edition x86 (64 bit)
    • 2008 Enterprise Edition x86 (64 bit)
    • 2008 SP2 Enterprise Edition x86 (64 bit)
    • 2008 Enterprise Edition x86 (32 bit)
    • 2008 SP2 Datacenter Edition x86 (64 bit)
    • 2008 SP2 Enterprise Edition x86 (32 bit)
    • 2008 R2 Enterprise Edition x86 (64 bit)
    • 2008 R2 Datacenter Edition x86 (64 bit)
    • 2008 Datacenter Edition x86 (32 bit)
    • 2008 SP2 Datacenter Edition x86 (32 bit)

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Packaging

The programs in this announcement are vendor delivered.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Licensing metric definitions and pricing examples
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Authorized User

Authorized User is a unit of measure by which the program can be licensed. An Authorized User is a unique person who is given access to the program. The program may be installed on any number of computers or servers and each Authorized User may have simultaneous access to any number of instances of the program at one time. Licensee must obtain separate, dedicated entitlements for each Authorized User given access to the program in any manner directly or indirectly (for example: via a multiplexing program, device, or application server) through any means. An entitlement for an Authorized User is unique to that Authorized User and may not be shared, nor may it be reassigned other than for the permanent transfer of the Authorized User entitlement to another person.

Concurrent User

Concurrent User is a unit of measure by which the program can be licensed. A Concurrent User is a person who is accessing the program at any particular point in time. Regardless of whether the person is simultaneously accessing the program multiple times, the person counts only as a single Concurrent User. The program may be installed on any number of computers or servers, but licensee must obtain entitlements for the maximum number of Concurrent Users simultaneously accessing the program. Licensee must obtain an entitlement for each simultaneous Concurrent User accessing the program in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.

Install

Install is a unit of measure by which the program can be licensed. An Install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each Install of the program.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other licenses or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes.

Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There typically is no additional charge for this copy.

Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There typically is no additional charge for this copy.

Hot: A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlement(s) for this copy and there will generally be an additional charge.

Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data, or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switchover between programs, databases, or other resources to occur.

Pricing examples

SMART for IBM TRIRIGA Mobile Work Manager and SMART for IBM TRIRIGA Mobile Work Manager Lite are used as product add-ons in combination with the following core products: IBM TRIRIGA Real Estate Manager, IBM TRIRIGA Facilities Manager, IBM TRIRIGA Workplace Operations Manager, IBM TRIRIGA Capital Projects Manager, IBM TRIRIGA Portfolio Data Manager, and IBM TRIRIGA Real Estate Environmental Sustainability Manager. These product add-ons are licensed per Authorized User only.

Brava Enterprise Viewer for IBM TRIRIGA is used as a product add-on in combination with the following core products: IBM TRIRIGA Real Estate Manager, IBM TRIRIGA Facilities Manager, IBM TRIRIGA Workplace Operations Manager, IBM TRIRIGA Capital Projects Manager, IBM TRIRIGA Portfolio Data Manager, and IBM TRIRIGA Real Estate Environmental Sustainability Manager. This product add-on is licensed per Concurrent User only.

If a customer has one application server that handles traffic for real-time usage by the end user, one backup application server, one process server that handles asynchronous workload processing, and one backup process server, the following licensing scheme applies:

                            Quantity          License
                            in customer       entitlements
Pricing metric              environment       required
 
Installs                    4                 4

If a customer has 100 concurrent users who require access, the following licensing scheme applies:

                            Quantity          License
                            in customer       entitlements
Pricing metric              environment       required
 
Concurrent Users            100               100

If a customer has 100 authorized users who require access, the following licensing scheme applies:

                            Quantity          License
                            in customer       entitlements
Pricing metric              environment       required
 
Authorized Users            100               100

If a customer has 100 authorized and 100 concurrent users who require access, the following licensing scheme applies:

                            Quantity          License
                            in customer       entitlements
Pricing metric              environment       required
 
Authorized Users            100               100
Concurrent Users            100               100


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Ordering information
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Current licensees

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for 5608-TRM and 5608-TRV non-System z offerings

To order a basic license, specify the program number and the feature number of the desired distribution medium. Also, specify the one-time charge feature number in the quantity desired (maximum quantity of 250).

The quantity to be specified for the feature numbers in the following table is per Authorized User one-time charge.

Use the following table to order the program products listed below:

Program
number     Program name                                Feature number
 
5608-TRM   SMART for IBM TRIRIGA Mobile Work Manager        0001
           Per Authorized User
 
5608-TRM   SMART for IBM TRIRIGA Mobile Work Manager        0002
           Lite Per Authorized User

The quantity to be specified for the feature numbers in the following table is per Concurrent User one-time charge. Use the following table to order the program products listed below:

 
Program
number     Program name                                 Feature number
 
5608-TRV   Brava Enterprise Viewer for IBM TRIRIGA      0001
           Per Concurrent User
 
Distribution medium              Medium feature         Language
medium description               number (no charge)
 
Mobile hardcopy pub              5809                   English
Mobile Lite hardcop pub          5802                   English
Brava hardcopy pub               5809                   English


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage® Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

Supplier's license terms apply.

Limited warranty

Not warranted by IBM. Warranty, if any, provided by supplier.

Volume orders

Not applicable

Educational allowance

Yes. 15% to qualified educational institutions.



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Prices
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Information on charges is available at website

http://www.ibm.com/support

In the Electronic tools category, select the option for Purchase/upgrade tools.

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

Authorization to resell IBM software products is achieved at the Re- 2 seller Authorization Group level. You must be authorized in the Tivoli Enterprise Asset Management group to sell these products. To register an opportunity for this product in the Global Partner Portal, you may use Product Family - Software: Tivoli Enterprise Asset Mgmt.

Passport Advantage

For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at

http://www.ibm.com/software/passportadvantage


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Order now
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To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone:     800-IBM-CALL (426-2255)
Fax:       800-2IBM-FAX (242-6329)

For IBM representative: callserv@ca.ibm.com


For IBM Business Partner: pwswna@us.ibm.com
 
Mail:      IBM Teleweb Customer Support
           ibm.com® Sales Execution Center, Americas North
           3500 Steeles Ave. East, Tower 3/4
           Markham, Ontario
           Canada  L3R 2Z1
 
Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

IBM, WebSphere, AIX, Passport Advantage and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Intel is a trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use