IBM Rational ClearCase V8.0 and IBM Rational ClearQuest V8.0 deliver enterprise collaborative change and configuration management solution enhancements for software and systems development teams

IBM United States Software Announcement 211-418
October 4, 2011


Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order
now Order now
Publications Publications


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At a glance
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Version 8.0 of IBM® Rational® ClearCase® and ClearQuest® is a major release of the IBM market-leading enterprise change and configuration management software. Delivering new and innovative capabilities with a strong focus on developer and team productivity, they seamlessly integrate with systems and application life-cycle management to help organizations transform software and systems delivery and realize stronger business outcomes.

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: AE001).



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Overview
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Version 8.0 of IBM Rational ClearCase and ClearQuest is the latest major release of the IBM market-leading enterprise change and configuration management software that enables software and system development organizations to:

  • Develop complex software and systems faster and with improved quality
  • Manage development complexity through team collaboration
  • Adopt flexible development process
  • Reduce cost of administration while ensuring security
  • Build on current investments and realize seamless application life-cycle integrations
  • Improve collaboration and stakeholder involvement throughout the development life cycle
  • Realize a globally integrated enterprise that responds rapidly to business needs


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Key prerequisites
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For details, refer to the Hardware requirements and the Software requirements sections.



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Planned availability date
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October 4, 2011: Electronic availability

October 11, 2011: Media availability



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Description
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With a strong focus on developer and team productivity and seamless integrations with systems and application life-cycle management, this release provides many new and innovative capabilities such as:

ClearTeam Explorer (CTE) - A Unified ClearCase Client Solution for dynamic views and web views with support for ClearQuest integrated base ClearCase and UCM workflows that run on multiple platforms. Further, CTE promotes a first-class Collaborative Change and Configuration Management Solution with Jazz™ Platform through seamless integrations.

  • All-in-one dashboards with integrated ClearQuest Data Visualization through data charts and viewlets.
  • Seamless life-cycle integrations through ClearQuest Open Services for Lifecycle Collaboration (OSLC) package solution.
  • Strong developer productivity through ClearCase remote client performance improvements.
  • Faster, immediate use solution for Namespace collision detection and prevention.
  • Reporting enhancements that support flexible report authoring and consumption for small and large teams over the web using Crystal, BIRT, or Cognos® report providers.
  • Team Infrastructure improvements supporting Flexible Integrated ClearQuest and ClearCase client and server deployment scenarios and decoupled WebSphere® Application Server install and deployment support for better WAN access security.
  • System and embedded software co-development solution through 64-bit ClearQuest enabled ClearCase - Cadence Integration workflows.

In addition to these capability highlights, this release also provides a cumulative rollout of prior minor releases that provides functionally rich web access to ClearQuest, strong first-class ClearCase integration to Microsoft™ Visual Studio 2010, support for Windows™ 7 Platform with User access control, Smart Card Authentication Support, and Atomic commit support, to name a few.

Together, IBM Rational ClearCase and ClearQuest V8.0 continue their market leadership by delivering a strong suite of enterprise collaborative change and configuration management capabilities that help organizations transform their software and systems development and delivery to realize stronger business outcomes.

Section 508 of the US Rehabilitation Act

Rational ClearCase MultiSite® is capable as of October 11, 2011, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested on the following website

http://www.ibm.com/able/product_accessibility/index.html


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Availability of national languages
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Product description            Language        GA date
 
Ratl CC Chg Mgmt Sol V8.0.0    Multilingual    October 11, 2011
                                (Japanese,
                                English US)
Ratl CC Chg Mgt Sol EE V8.0.0  Multilingual    October 11, 2011
                                (Japanese,
                                English US)
Ratl CC MultiSite V8.0.0       Multilingual    October 11, 2011
                                (Japanese,
                                English US)
Ratl CC and MultiSite V8.0.0   Multilingual    October 11, 2011
                                (Japanese,
                                English US)
Ratl CQ MultiSite V8.0.0       Multilingual    October 11, 2011
                                (Japanese,
                                English)
Ratl CQ and MultiSite V8.0.0   Multilingual    October 11, 2011
                                (Japanese,
                                English)
Ratl ClearCase V8.0.0          Multilingual    October 11, 2011
                                (Japanese,
                                English)
Ratl ClearQuest V8.0.0         Multilingual    October 11, 2011
                                (Japanese,
                                English)
Ratl Lifecycle Mgmt Package    Multilingual    October 11, 2011
 V8.0.0                         (Japanese,
                                English)
Ratl Lifecycle Mgmt Pkg w/CC   Multilingual    October 11, 2011
 V8.0.0                         (Japanese,
                                English)
Ratl RequisitePro® V7.1.3       Multilingual    October 11, 2011
                                (Japanese,
                                English)



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Program number
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Program    VRM                          Program name
number
 
5724-V29   8.0.0                        IBM Rational Lifecycle
                                         Package
5724-V30   8.0.0                        IBM Rational Lifecycle
                                         Package with Clearcase
5724-G29   8.0.0                        Rational ClearCase
5724-G34   8.0.0                        Rational ClearCase Change
                                         Management Solution
5724-G30   8.0.0                        Rational ClearCase Change
                                         Management Solution Eprise
                                         Edition
5724-G32   8.0.0                        Rational ClearCase
                                         MultiSite
5724-G33   8.0.0                        Rational ClearCase and
                                         ClearCase MultiSite
5724-G36   8.0.0                        Rational ClearQuest
5724-G37   8.0.0                        Rational ClearQuest
                                         MultiSite
5724-G39   7.1.3                        Rational RequisitePro
5724-G38   8.0.0                        Ratl ClearQuest and
                                         ClearQuest MultiSite



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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with these products.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the US) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Hardware requirements

Disk Space

Disk space requirements for individual hosts: Disk space requirements for individual hosts show the disk space requirement for each type of installation. All the space must be contained in a single disk partition. Platform Type of installation ClearCase Solaris SPARC Full copy 1.99 GB Standard 1.87 GB HP-UX 11 Full copy 1.83 GB Standard 1.72 GB HP-UX/IPF Full copy 1.93 GB Standard 1.82 GB IBM AIX® Full copy 1.65 GB Standard 1.56 GB Linux™ for x86 Full copy 1.77 GB Standard 1.67 GB Linux for IBM S/390® and zSeries® Full copy 1.59 GB Standard 1.50 GB Linux on Power® Full copy 1.96 GB Standard 1.84 GB Windows Full copy 2.5 GB Standard 600 MB

In addition, any host that will have snapshot view directories needs enough disk space to contain all files loaded into the snapshot views and all view-private files added to the views. The amount of space required depends on the number and sizes of the files in the views. Any host that will have VOB- or view-storage directories must have enough disk space to contain the files and databases used for storage of VOB- or view-storage directories. The amount of space required depends on the characteristics and use of the VOBs and views.

Memory

Minimum requirements: ClearCase server hosts 4 GB - 8 GB RAM 80 GB hard disk space 600 file descriptors per host (not per process) running Linux or the UNIX™ system Dedicated CM Server 1 2 ClearCase or ClearQuest web applications installed 8 GB RAM 80 GB hard disk space 600 file descriptors per host (not per process) running Linux or the UNIX system ClearCase client hosts RAM - 1 GB (2 GB recommended for Development machines) 40 GB hard disk space CCRC RCP or Eclipse plug-in client hosts RAM - 2 GB - 3 GB (recommend setting Eclipse Heap Size at 1Gig) 40 GB hard disk space

Note: Processes and file descriptors per host running Linux or the UNIX system are set as kernel parameters.

Footnote 1: For more detailed configuration information, refer to technote 1327082 C M Server configuration guidelines for CCRC in ClearCase version 7.1.

Footnote 2: Additional ClearCase processes or servers located on this machine (such as license, registry, VOB, or others) will require additional resources.

Network Protocols

Minimum requirements: ClearCase server hosts Wireless 802.11g Wired connectivity 100 MB Full Duplex (recommended) Dedicated CM Server 1 2 Wired connectivity to other ClearCase Servers 100 MB Full Duplex (Gigabit recommended) ClearCase client hosts Wireless 802.11g Wired connectivity 100 MB Full Duplex (recommended) CCRC RCP or Eclipse plug-in client hosts Wireless 802.11g Wired connectivity 100 MB Full Duplex (recommended)

Note: Processes and file descriptors per host running Linux or the UNIX system are set as kernel parameters.

Footnote 1: For more detailed configuration information, refer to technote 1327082 C M Server configuration guidelines for CCRC in ClearCase V7.1.

Footnote 2: Additional ClearCase processes or servers located on this machine (such as license, registry, VOB, or others) will require additional resources.

Processor

Minimum requirements: ClearCase server hosts 2-4 CPU 128 processes on hosts running Linux or the UNIX system (not applicable for Linux for IBM S/390 and zSeries) Dedicated CM Server 1 2 - ClearCase or ClearQuest web applications installed Quad Core/CPU 128 processes on hosts running Linux or the UNIX system ClearCase client hosts 1.5 GHz 32-bit (x86) or 64-bit (x64) processor CCRC RCP or Eclipse plug-in client hosts 1.5GHz 32-bit (x86) or 64-bit (x64) processor

Note: Processes and file descriptors per host running Linux or the UNIX system are set as kernel parameters.

Footnote 1: For more detailed configuration information, refer to technote 1327082 C M Server configuration guidelines for CCRC in ClearCase version 7.1.

Footnote 2: Additional ClearCase processes or servers located on this machine (such as license, registry, VOB, or others) will require additional resources.

Software requirements

Application Servers -- WebSphere Application Server - Base V7.0 and future fix packs

Installer -- Capilano Components (IBM Installation Manager and IBM Packaging Utility) V1.4.4 and future fix packs

License Use Management -- IBM Rational License Key Server V8.1.2 and future fix packs

Web Servers -- IBM HTTP Server V7.0 and future fix packs

Operating systems

AIX

  • AIX 5.3 TL2 POWER® System
  • AIX 5.3 TL7 POWER System
  • AIX 5.3 TL8 POWER System
  • AIX 5.3 TL3 POWER System
  • AIX 6.1 TL3 POWER System
  • AIX 6.1 TL2 POWER System
  • AIX 5.3 TL9 POWER System
  • AIX 5.3 TL5 POWER System
  • AIX 6.1 TL1 POWER System
  • AIX 6.1 TL5 POWER System
  • AIX 6.1 TL6 POWER System
  • AIX 5.3 TL4 POWER System
  • AIX 6.1 TL4 POWER System
  • AIX 5.3 POWER System
  • AIX 5.3 TL6 POWER System
  • AIX 5.3 TL10 POWER System
  • AIX 6.1 POWER System
  • AIX 5.3 TL11 POWER System
  • AIX 5.3 TL12 POWER System
  • AIX 7.1 POWER System
  • AIX 5.3 TL1 POWER System

HP

  • HP-UX 11i v2 IA64
  • HP-UX 11i v3 IA64

Linux

  • Red Hat Enterprise Linux (RHEL) 5 Update 2 Advanced Platform System z®
  • SUSE Linux Enterprise Server (SLES) 11 SP1 x86-64
  • Red Hat Enterprise Linux (RHEL) 5 Update 1 Desktop editions x86-64
  • SUSE Linux Enterprise Server (SLES) 11 SP1 System z
  • Red Hat Enterprise Linux (RHEL) Server 6 x86-32
  • Novell Linux Desktop 9.0 SP3 x86-32
  • Red Hat Enterprise Linux (RHEL) 5 Update 2 Advanced Platform POWER System
  • SUSE Linux Enterprise Server (SLES) 10 SP3 x86-64
  • Red Hat Enterprise Linux (RHEL) 5 Update 2 Advanced Platform x86-64
  • SUSE Linux Enterprise Server (SLES) 10 SP3 System z
  • Novell Linux Desktop 9.0 SP4 x86-32
  • SUSE Linux Enterprise Desktop (SLED) 10.0 SP2 x86-32
  • Red Hat Enterprise Linux (RHEL) 5 Update 2 Advanced Platform x86-32
  • Red Hat Enterprise Linux (RHEL) 5 Update 4 Desktop editions x86-64
  • SUSE Linux Enterprise Desktop (SLED) 10.0 x86-32
  • Novell Linux Desktop 9.0 SP1 x86-32
  • SUSE Linux Enterprise Desktop (SLED) 10.0 SP3 x86-64
  • Red Hat Enterprise Linux (RHEL) Server 6 POWER System
  • SUSE Linux Enterprise Server (SLES) 11 x86-32
  • SUSE Linux Enterprise Server (SLES) 10 x86-64
  • SUSE Linux Enterprise Server (SLES) 11 x86-64
  • SUSE Linux Enterprise Desktop (SLED) 11.0 x86-64
  • Ubuntu 10.04 LTS x86-32
  • SUSE Linux Enterprise Server (SLES) 10 SP3 x86-32
  • SUSE Linux Enterprise Server (SLES) 11 SP1 x86-32
  • Red Hat Enterprise Linux (RHEL) Server 6 x86-64
  • Red Hat Enterprise Linux (RHEL) 5 Update 2 Desktop editions x86-64
  • SUSE Linux Enterprise Server (SLES) 10 SP2 x86-32
  • Red Hat Enterprise Linux (RHEL) 5 Update 5 Advanced Platform x86-32
  • Red Hat Enterprise Linux (RHEL) 5 Update 4 Desktop editions x86-32
  • Red Hat Enterprise Linux (RHEL) Workstation 6 x86-32
  • SUSE Linux Enterprise Desktop (SLED) 10.0 x86-64
  • Red Hat Enterprise Linux (RHEL) 5 Update 5 Advanced Platform POWER System
  • Red Hat Enterprise Linux (RHEL) 5 Update 3 Desktop editions x86-64
  • Red Hat Enterprise Linux (RHEL) Server 6 System z
  • Red Hat Enterprise Linux (RHEL) 5 Update 4 Advanced Platform x86-32
  • Red Hat Enterprise Linux (RHEL) 5 Update 3 Desktop editions x86-32
  • Red Hat Enterprise Linux (RHEL) 5 Update 4 Advanced Platform System z
  • SUSE Linux Enterprise Desktop (SLED) 11.0 SP1 x86-32
  • Red Hat Enterprise Linux (RHEL) 5 Advanced Platform x86-64
  • Novell Linux Desktop 9.0 SP2 x86-32
  • SUSE Linux Enterprise Desktop (SLED) 10.0 SP3 x86-32
  • Red Hat Enterprise Linux (RHEL) 5 Desktop editions x86-32
  • Red Hat Enterprise Linux (RHEL) 5 Update 3 Advanced Platform x86-32
  • Red Hat Enterprise Linux (RHEL) 5 Update 3 Advanced Platform x86-64
  • SUSE Linux Enterprise Desktop (SLED) 11.0 x86-32
  • SUSE Linux Enterprise Server (SLES) 10 SP2 POWER System
  • SUSE Linux Enterprise Server (SLES) 11 SP1 POWER System
  • Red Hat Enterprise Linux (RHEL) 5 Advanced Platform System z
  • Red Hat Enterprise Linux (RHEL) 5 Update 3 Advanced Platform POWER System
  • SUSE Linux Enterprise Desktop (SLED) 11.0 SP1 x86-64
  • Red Hat Enterprise Linux (RHEL) 5 Update 4 Advanced Platform x86-64
  • Novell Linux Desktop 9.0 SP4 x86-64
  • Red Hat Enterprise Linux (RHEL) 5 Update 5 Desktop editions x86-32
  • Red Hat Enterprise Linux (RHEL) Workstation 6 x86-64
  • Ubuntu 10.04 LTS x86-64
  • Red Hat Enterprise Linux (RHEL) 5 Update 5 Desktop editions x86-64
  • Red Hat Enterprise Linux (RHEL) 5 Update 2 Desktop editions x86-32
  • SUSE Linux Enterprise Server (SLES) 10 SP3 POWER System
  • SUSE Linux Enterprise Server (SLES) 10 x86-32
  • Red Hat Enterprise Linux (RHEL) 5 Update 6 Advanced Platform x86-64
  • Red Hat Enterprise Linux (RHEL) 5 Update 6 Advanced Platform System z
  • Red Hat Enterprise Linux (RHEL) 5 Update 1 Desktop editions x86-32
  • SUSE Linux Enterprise Server (SLES) 10 POWER System
  • SUSE Linux Enterprise Server (SLES) 10 SP2 System z
  • Red Hat Enterprise Linux (RHEL) 5 Update 6 Advanced Platform x86-32
  • Red Hat Enterprise Linux (RHEL) 5 Update 5 Advanced Platform System z
  • Red Hat Enterprise Linux (RHEL) 5 Update 6 Advanced Platform POWER System
  • Red Hat Enterprise Linux (RHEL) 5 Advanced Platform x86-32
  • Red Hat Enterprise Linux (RHEL) 5 Update 6 Desktop editions x86-64
  • SUSE Linux Enterprise Server (SLES) 11 System z
  • Red Hat Enterprise Linux (RHEL) 5 Desktop editions x86-64
  • SUSE Linux Enterprise Server (SLES) 10 System z
  • Red Hat Enterprise Linux (RHEL) 5 Update 3 Advanced Platform System z
  • Red Hat Enterprise Linux (RHEL) 5 Update 5 Advanced Platform x86-64
  • SUSE Linux Enterprise Desktop (SLED) 10.0 SP2 x86-64
  • SUSE Linux Enterprise Server (SLES) 10 SP2 x86-64
  • Red Hat Enterprise Linux (RHEL) 5 Advanced Platform POWER System
  • Red Hat Enterprise Linux (RHEL) 5 Update 4 Advanced Platform POWER System
  • Red Hat Enterprise Linux (RHEL) 5 Update 6 Desktop editions x86-32
  • Novell Linux Desktop 9.0 x86-32
  • SUSE Linux Enterprise Server (SLES) 11 POWER System
  • Red Hat Enterprise Linux (RHEL) Server 6.1 x86-32
  • Red Hat Enterprise Linux (RHEL) Workstation 6.1 x86-64
  • Red Hat Enterprise Linux (RHEL) 5 Update 7 Advanced Platform x86-32
  • Red Hat Enterprise Linux (RHEL) 5 Update 7 Advanced Platform System z
  • Red Hat Enterprise Linux (RHEL) Server 6.1 POWER System
  • Red Hat Enterprise Linux (RHEL) 5 Update 7 Advanced Platform POWER System
  • Red Hat Enterprise Linux (RHEL) Workstation 6.1 x86-32
  • Red Hat Enterprise Linux (RHEL) Server 6.1 x86-64
  • Red Hat Enterprise Linux (RHEL) 5 Update 7 Desktop editions x86-64
  • Red Hat Enterprise Linux (RHEL) 5 Update 7 Desktop editions x86-32
  • Red Hat Enterprise Linux (RHEL) 5 Update 7 Advanced Platform x86-64
  • Red Hat Enterprise Linux (RHEL) Server 6.1 System z

Mac OS

  • Mac OS X 10.5 Leopard x86-32
  • Mac OS X 10.5 Leopard x86-64

OS/390®

  • OS/390 2.8 System z
  • OS/390 2.9 System z

Solaris

  • Solaris 9 SPARC
  • Solaris 10 SPARC

Windows

  • Windows XP SP3 Professional x86-32
  • Windows Server 2008 2008 SP2 Standard Edition x86-32
  • Windows Server 2003 R2 Enterprise Edition x86-64
  • Windows Vista SP2 Enterprise x86-32
  • Windows Vista SP2 Business x86-32
  • Windows Server 2008 R2 Datacenter Edition x86-64
  • Windows Server 2003 SP1 Enterprise Edition x86-64
  • Windows Server 2008 SP2 Datacenter Edition x86-64
  • Windows Vista SP1 Business x86-32
  • Windows Server 2008 Standard Edition x86-64
  • Windows Vista Enterprise x86-64
  • Windows Vista SP1 Enterprise x86-64
  • Windows Server 2003 Standard Edition x86-32
  • Windows Server 2003 SP1 Standard Edition x86-64
  • Windows Server 2003 SP1 Enterprise Edition x86-32
  • Windows Vista SP1 Ultimate x86-64
  • Windows Server 2003 SP2 Standard Edition x86-32
  • Windows Server 2008 Enterprise Edition x86-64
  • Windows Server 2003 SP2 Enterprise Edition x86-64
  • Windows 7 Ultimate x86-32
  • Windows Vista SP2 Business x86-64
  • Windows 7 Professional x86-32
  • Windows Vista Business x86-64
  • Windows Server 2003 Web Edition x86-32
  • Windows XP SP2 Professional x86-64
  • Windows 7 Professional x86-64
  • Windows Server 2008 R2 Standard Edition x86-64
  • Windows 7 Enterprise x86-64
  • Windows Vista Enterprise x86-32
  • Windows Server 2003 R2 Standard Edition x86-64
  • Windows Server 2003 SP1 Web Edition x86-64
  • Windows Server 2008 SP2 Enterprise Edition x86-32
  • Windows Server 2008 SP2 Enterprise Edition x86-64
  • Windows 7 Ultimate x86-64
  • Windows Server 2008 Datacenter Edition x86-32
  • Windows Server 2003 R2 Standard Edition x86-32
  • Windows Server 2003 Standard Edition x86-64
  • Windows XP SP3 Professional x86-64
  • Windows Server 2008 Datacenter Edition x86-64
  • Windows Vista SP1 Enterprise x86-32
  • Windows Vista Ultimate x86-32
  • Windows Server 2003 R2 Enterprise Edition x86-32
  • Windows Server 2003 Web Edition x86-64
  • Windows Server 2008 Enterprise Edition x86-32
  • Windows Vista Ultimate x86-64
  • Windows Server 2008 R2 Enterprise Edition x86-64
  • Windows Server 2003 SP2 Web Edition x86-32
  • Windows Server 2003 SP2 Web Edition x86-64
  • Windows Server 2003 R2 SP2 Standard Edition x86-64
  • Windows Vista SP2 Ultimate x86-32
  • Windows Vista Business x86-32
  • Windows Server 2003 SP1 Web Edition x86-32
  • Windows Server 2003 SP2 Standard Edition x86-64
  • Windows Server 2003 Enterprise Edition x86-32
  • Windows Server 2008 SP2 Datacenter Edition x86-32
  • Windows Vista SP2 Ultimate x86-64
  • Windows Server 2008 SP2 Standard Edition x86-64
  • Windows 7 Enterprise x86-32
  • Windows Vista SP1 Business x86-64
  • Windows XP SP2 Professional x86-32
  • Windows Server 2003 R2 SP2 Enterprise Edition x86-64
  • Windows Server 2003 Enterprise Edition x86-64
  • Windows Server 2003 SP1 Standard Edition x86-32
  • Windows Vista SP2 Enterprise x86-64
  • Windows Server 2003 R2 SP2 Standard Edition x86-32
  • Windows Vista SP1 Ultimate x86-32
  • Windows Server 2003 SP2 Enterprise Edition x86-32
  • Windows Server 2008 Standard Edition x86-32
  • Windows Server 2008 R2 Service Pack 1 Standard Edition x86-64
  • Windows Server 2008 R2 Service Pack 1 Enterprise Edition x86-64
  • Windows 7 Service Pack 1 Ultimate x86-64
  • Windows 7 Service Pack 1 Enterprise x86-64
  • Windows 7 Service Pack 1 Professional x86-32
  • Windows Server 2008 R2 Service Pack 1 Datacenter Edition x86-64
  • Windows 7 Service Pack 1 Enterprise x86-32
  • Windows 7 Service Pack 1 Ultimate x86-32
  • Windows 7 Service Pack 1 Professional x86-64

z/OS®

  • z/OS.e 1.8 System z
  • z/OS 1.9 System z
  • z/OS 1.7 System z
  • z/OS.e 1.7 System z
  • z/OS 1.8 System z
  • z/OS 1.10 System z
  • z/OS 1.12 System z

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging
  • IBM Rational ClearCase
  • IBM Rational ClearQuest
  • IBM Rational LifeCycle Package

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Top rule
Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Rational ClearCase              Software        Software
                                     Change and      Change and
                                     Configuration   Configuration
                                     Management      Management
IBM Rational ClearCase Change       Software        Software
 Management Solution                 Change and      Change and
                                     Configuration   Configuration
                                     Management      Management
IBM Rational ClearCase Change       Software        Software
 Management Solution                 Change and      Change and
                                     Configuration   Configuration
                                     Management      Management
IBM Rational ClearCase MultiSite    Software        Software
                                     Change and      Change and
                                     Configuration   Configuration
                                     Management      Management
IBM Rational ClearCase and          Software        Software
 ClearCase MultiSite                 Change and      Change and
                                     Configuration   Configuration
                                     Management      Management
IBM Rational ClearQuest             Software        Software
                                     Change and      Change and
                                     Configuration   Configuration
                                     Management      Management
IBM Rational ClearQuest MultiSite   Software        Software
                                     Change and      Change and
                                     Configuration   Configuration
                                     Management      Management
IBM Rational ClearQuest and         Software        Software
 ClearQuest MultiSite                Change and      Change and
                                     Configuration   Configuration
                                     Management      Management
IBM Rational Lifecycle Package      Process and     Process and
                                     Portfolio       Portfolio
                                     Management      Management
IBM Rational Lifecycle Package      Process and     Process and
 with ClearCase                      Portfolio       Portfolio
                                     Management      Management
IBM Rational RequisitePro           Requirements    Requirements
                                     Management      Management

Program name                          PID        Charge unit
                                      number     description
 
IBM Rational ClearCase                5724-G29   Per Floating
                                                  User for System
                                                  z
IBM Rational ClearCase                5724-G29   Per Floating
                                                  User
IBM Rational ClearCase Change         5724-G34   Per Floating
 Management Solution                              User
IBM Rational ClearCase Change         5724-G30   Per Floating
 Management Solution                              User
IBM Rational ClearCase Change         5724-G30   Per Floating
 Management Solution                              User for System
                                                  z
IBM Rational ClearCase Change         5724-G34   Per Floating
 Management Solution                              User for System
                                                  z
IBM Rational ClearCase MultiSite      5724-G32   Per Floating
                                                  User
IBM Rational ClearCase MultiSite      5724-G32   Per Floating
                                                  User for System
                                                  z
IBM Rational ClearCase and ClearCase  5724-G33   Per Floating
 MultiSite                                        User
IBM Rational ClearCase and ClearCase  5724-G33   Per Floating
 MultiSite                                        User for System
                                                  z
IBM Rational ClearQuest               5724-G36   Per Floating
                                                  User
IBM Rational ClearQuest               5724-G36   Per Floating
                                                  User for System
                                                  z
IBM Rational ClearQuest               5724-G36   Per Authorized
                                                  User for System
                                                  z
IBM Rational ClearQuest               5724-G36   Per Authorized
                                                  User
IBM Rational ClearQuest MultiSite     5724-G37   Per Floating
                                                  User
IBM Rational ClearQuest MultiSite     5724-G37   Per Floating
                                                  User for System
                                                  z
IBM Rational ClearQuest and           5724-G38   Per Floating
 ClearQuest MultiSite                             User for System
                                                  z
IBM Rational ClearQuest and           5724-G38   Per Floating
 ClearQuest MultiSite                             User
IBM Rational Lifecycle Package        5724-V29   Per Authorized
                                                  User for System
                                                  z
IBM Rational Lifecycle Package        5724-V29   Per Floating
                                                  User for System
                                                  z
IBM Rational Lifecycle Package        5724-V29   Per Floating
                                                  User
IBM Rational Lifecycle Package        5724-V29   Per Authorized
                                                  User
IBM Rational Lifecycle Package with   5724-V30   Per Authorized
 ClearCase                                        User for System
                                                  z
IBM Rational Lifecycle Package with   5724-V30   Per Floating
 ClearCase                                        User for System
                                                  z
IBM Rational Lifecycle Package with   5724-V30   Per Floating
 ClearCase                                        User
IBM Rational Lifecycle Package with   5724-V30   Per Authorized
 ClearCase                                        User
IBM Rational RequisitePro             5724-G39   Per Authorized
                                                  User
IBM Rational RequisitePro             5724-G39   Per Floating
                                                  User
IBM Rational RequisitePro             5724-G39   Per Authorized
                                                  User for System
                                                  z
IBM Rational RequisitePro             5724-G39   Per Floating
                                                  User for System
                                                  z

Charge metrics definitions

Authorized User

Authorized User is the unit of measure by which this program is licensed. An Authorized User is an individual (named or unnamed) within or outside of your enterprise. The program may be installed on one or more computers or servers and accessed by the number of users authorized by the Proof of Entitlement (PoE). You must have an entitlement for each Authorized User accessing the program or any program component in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.

Floating User

Floating User is a unit of measure by which the program can be licensed. A Floating User is a person who is accessing the program at any particular point in time. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. The program may be installed on any number of computers or servers, but if the Floating User simultaneously accesses more than one install of the program, the Floating User requires a separate entitlement for each such install. Licensee must obtain separate entitlements for each Floating User simultaneously accessing the program on each install in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.

Note: Some programs may be licensed where devices are considered users. In that case the following applies: Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate user of the program and requires an entitlement as if that device were a person.

Passport Advantage program licenses

Rational ClearCase

Part description                                         Part
                                                         number
 
IBM Rational ClearCase
Ratl ClearCase FloatUser Annual SW S&S Rnwl              E012TLL
Ratl ClearCase FloatUser Lic + SW S&S 12 Mo              D5315LL
Ratl ClearCase FloatUser SW S&S Reinstate 12 Mo          D5316LL
Ratl ClearCase FloatUser Term Lic + SW S&S 12 Mo         D53D3LL
Ratl Clearcase Floating User Initl FT Lic+S&S 12 Mo      D0BH1LL
Ratl Clearcase Floating User SubSq FT Lic+S&S 12 Mo      E07ZYLL

Rational ClearCase Change Management Solution

Part description                                         Part
                                                         number
 
IBM Rational ClearCase Change Management Solution
Ratl CC Chg Mgmt Sol Per Floating User Annual SW S&S     E012XLL
 Rnwl
Ratl CC Chg Mgmt Sol Per Floating User Initl FT Lic+S&S  D0BH9LL
 12 Mo
Ratl CC Chg Mgmt Sol Per Floating User Lic + SW S&S 12   D531GLL
 Mo
Ratl CC Chg Mgmt Sol Per Floating User SW S&S Reinstate  D531HLL
 12 Mo
Ratl CC Chg Mgmt Sol Per Floating User Subsq FT Lic+S&S  E0806LL
 12 Mo
Ratl CC Chg Mgmt Sol Per Floating User Term License SW   D53D8LL
 S&S (TLA) 12 Mo

Rational ClearCase Change Mgmt Sol Ent Ed

Part description                                         Part
                                                         number
 
IBM Rational ClearCase Change Management Solution
Ratl CC Chg Mgt Sol EE Per Floating User Annual SW S&S   E012ULL
 Rnwl
Ratl CC Chg Mgt Sol EE Per Floating User Initl FT        D0BH3LL
 Lic+S&S 12 Mo
Ratl CC Chg Mgt Sol EE Per Floating User Lic + SW S&S    D5319LL
 12 Mo
Ratl CC Chg Mgt Sol EE Per Floating User SW S&S          D531ALL
 Reinstate 12 Mo
Ratl CC Chg Mgt Sol EE Per Floating User Subsq FT        E0800LL
 Lic+S&S 12 Mo
Ratl CC Chg Mgt Sol EE Per Floating User Term License    D53D4LL
 SW S&S (TLA) 12 Mo

Rational ClearCase MultiSite

Part description                                         Part
                                                         number
 
IBM Rational ClearCase MultiSite
Ratl CC MultiSite Per Floating User Annual SW S&S Rnwl   E012ZLL
Ratl CC MultiSite Per Floating User Initl FT Lic+S&S 12  D0BH5LL
 Mo
Ratl CC MultiSite Per Floating User Lic + SW S&S 12 Mo   D531KLL
Ratl CC MultiSite Per Floating User SW S&S Reinstate 12  D531PLL
 Mo
Ratl CC MultiSite Per Floating User Subsq FT Lic+S&S 12  E0802LL
 Mo
Ratl CC MultiSite Per Floating User Term License SW S&S  D53D6LL
 (TLA) 12 Mo

Rational ClearCase and ClearCase MultiSite

Part description                                         Part
                                                         number
 
IBM Rational ClearCase and ClearCase MultiSite
Ratl CC and CC MultiSite Per Floating User Annual SW     E0131LL
 S&S Rnwl
Ratl CC and CC MultiSite Per Floating User Initl FT      D0BH7LL
 Lic+S&S 12 Mo
Ratl CC and CC MultiSite Per Floating User Lic + SW S&S  D531QLL
 12 Mo
Ratl CC and CC MultiSite Per Floating User SW S&S        D531RLL
 Reinstate 12 Mo
Ratl CC and CC MultiSite Per Floating User Subsq FT      E0804LL
 Lic+S&S 12 Mo
Ratl CC and CC MultiSite Per Floating User Term License  D53D7LL
 SW S&S (TLA) 12 Mo

Rational ClearQuest


Part description                                         Part
                                                         number
 
IBM Rational ClearQuest
Ratl ClearQuest Per Authorized User Annual SW S&S Rnwl   E019BLL
Ratl ClearQuest Per Authorized User Initl FT Lic+S&S 12  D0BHCLL
 Mo
Ratl ClearQuest Per Authorized User Lic + SW S&S 12 Mo   D53NSLL
Ratl ClearQuest Per Authorized User SW S&S Reinstate 12  D53NTLL
 Mo
Ratl ClearQuest Per Authorized User Subsq FT Lic+S&S 12  E0809LL
 Mo
Ratl ClearQuest Per Authorized User Term License SW S&S  D53PSLL
 (TLA) 12 Mo
Ratl ClearQuest Per Floating User Annual SW S&S Rnwl     E0130LL
Ratl ClearQuest Per Floating User Initl FT Lic+S&S 12    D0BHBLL
 Mo
Ratl ClearQuest Per Floating User Lic + SW S&S 12 Mo     D531LLL
Ratl ClearQuest Per Floating User SW S&S Reinstate 12    D531MLL
 Mo
Ratl ClearQuest Per Floating User Subsq FT Lic+S&S 12    E0808LL
 Mo
Ratl ClearQuest Per Floating User Term License SW S&S    D53DALL
 (TLA) 12 Mo

Rational ClearQuest MultiSite

Part description                                         Part
                                                         number
 
IBM Rational ClearQuest MultiSite
Ratl CQ MultiSite Per Floating User Annual SW S&S Rnwl   E0132LL
Ratl CQ MultiSite Per Floating User Initl FT Lic+S&S 12  D0BHFLL
 Mo
Ratl CQ MultiSite Per Floating User Lic + SW S&S 12 Mo   D531SLL
Ratl CQ MultiSite Per Floating User SW S&S Reinstate 12  D531TLL
 Mo
Ratl CQ MultiSite Per Floating User Subsq FT Lic+S&S 12  E080CLL
 Mo
Ratl CQ MultiSite Per Floating User Term License SW S&S  D53DBLL
 (TLA) 12 Mo

Rational ClearQuest and ClearQuest MultiSite

Part description                                         Part
                                                         number
 
IBM Rational ClearQuest and ClearQuest MultiSite
Ratl CQ and CQ MultiSite Per Floating User Annual SW     E0134LL
 S&S Rnwl
Ratl CQ and CQ MultiSite Per Floating User Initl FT      D0BHHLL
 Lic+S&S 12 Mo
Ratl CQ and CQ MultiSite Per Floating User Lic + SW S&S  D531VLL
 12 Mo
Ratl CQ and CQ MultiSite Per Floating User SW S&S        D531WLL
 Reinstate 12 Mo
Ratl CQ and CQ MultiSite Per Floating User Subsq FT      E080ELL
 Lic+S&S 12 Mo
Ratl CQ and CQ MultiSite Per Floating User Term License  D53DCLL
 SW S&S (TLA) 12 Mo

Rational Lifecycle Package

Part description                                         Part
                                                         number
 
IBM Rational Lifecycle Package
Ratl Lifecycle Package Per Authorized User Annual SW     E05IHLL
 S&S Rnwl
Ratl Lifecycle Package Per Authorized User Initl FT      D05KPLL
 Lic+S&S 12 Mo
Ratl Lifecycle Package Per Authorized User Lic + SW S&S  D05HGLL
 12 Mo
Ratl Lifecycle Package Per Authorized User SW S&S        D05HHLL
 Reinstate 12 Mo
Ratl Lifecycle Package Per Authorized User Subsq FT      E05JMLL
 Lic+S&S 12 Mo
Ratl Lifecycle Package Per Floating User Annual SW S&S   E05IFLL
 Rnwl
Ratl Lifecycle Package Per Floating User Initl FT        D0BJFLL
 Lic+S&S 12 Mo
Ratl Lifecycle Package Per Floating User Lic + SW S&S    D05HCLL
 12 Mo
Ratl Lifecycle Package Per Floating User SW S&S          D05HDLL
 Reinstate 12 Mo
Ratl Lifecycle Package Per Floating User Subsq FT        E082CLL
 Lic+S&S 12 Mo

Rational Lifecycle Package with Clearcase

Part description                                         Part
                                                         number
 
IBM Rational Lifecycle Package with ClearCase
Ratl Lifecycle Pkg w/CC Per Authorized User Annual SW    E05J7LL
 S&S Rnwl
Ratl Lifecycle Pkg w/CC Per Authorized User Initl FT     D05KSLL
 Lic+S&S 12 Mo
Ratl Lifecycle Pkg w/CC Per Authorized User Lic + SW     D05JMLL
 S&S 12 Mo
Ratl Lifecycle Pkg w/CC Per Authorized User SW S&S       D05JNLL
 Reinstate 12 Mo
Ratl Lifecycle Pkg w/CC Per Authorized User Subsq FT     E05JNLL
 Lic+S&S 12 Mo
Ratl Lifecycle Pkg w/CC Per Floating User Annual SW S&S  E05JCLL
 Rnwl
Ratl Lifecycle Pkg w/CC Per Floating User Initl FT       D0BJILL
 Lic+S&S 12 Mo
Ratl Lifecycle Pkg w/CC Per Floating User Lic + SW S&S   D05JWLL
 12 Mo
Ratl Lifecycle Pkg w/CC Per Floating User SW S&S         D05JXLL
 Reinstate 12 Mo
Ratl Lifecycle Pkg w/CC Per Floating User Subsq FT       E082FLL
 Lic+S&S 12 Mo

Rational RequisitePro

Part description                                         Part
                                                         number
 
IBM Rational RequisitePro
Ratl RequisitePro Per Authorized User Annual SW S&S      E019DLL
 Rnwl
Ratl RequisitePro Per Authorized User Initl FT Lic+S&S   D0BHKLL
 12 Mo
Ratl RequisitePro Per Authorized User Lic + SW S&S 12    D53NZLL
 Mo
Ratl RequisitePro Per Authorized User SW S&S Reinstate   D53P0LL
 12 Mo
Ratl RequisitePro Per Authorized User Subsq FT Lic+S&S   E080HLL
 12 Mo
Ratl RequisitePro Per Authorized User Term License SW    D53PTLL
 S&S (TLA) 12 Mo
Ratl RequisitePro Per Floating User Annual SW S&S Rnwl   E0137LL
Ratl RequisitePro Per Floating User Initl FT Lic+S&S 12  D0BHJLL
 Mo
Ratl RequisitePro Per Floating User Lic + SW S&S 12 Mo   D5326LL
Ratl RequisitePro Per Floating User SW S&S Reinstate 12  D5327LL
 Mo
Ratl RequisitePro Per Floating User Subsq FT Lic+S&S 12  E080GLL
 Mo
Ratl RequisitePro Per Floating User Term License SW S&S  D53DDLL
 (TLA) 12 Mo

Passport Advantage trade-up licenses

Rational ClearCase

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Rational ClearCase
Ratl CCLT FLt User          Ratl CC Per FloatUser from  D5317LL
                             Ratl CCLT Trade Up Lic +
                             SW S&S 12 Mo
Bndld Ratl CCLT FltUsr      Ratl ClearCase FltUsr for   D56E0LL
                             Syz from Bndl CCLT Trade
                             Up Lic + SW S&S 12 Mo
Competitive                 Ratl ClearCase Per          D537WLL
                             Floating User Trade Up Lic
                             + SW S&S 12 Mo

Rational ClearCase Change Management Solution

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Rational ClearCase
 Change Management Solution
Competitive                 Ratl CC CMS Per FltUsr for  D56CCLL
                             Syz from Competitive Trade
                             Up Lic + SW S&S 12 Mo
Competitive                 Ratl CC CMS Per FltUsr      D538ILL
                             from Competitive Trade Up
                             Lic + SW S&S 12 Mo

Rational ClearCase Change Mgmt Sol Ent Ed

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Rational ClearCase
 Change Management Solution
Competitive                 Ratl CC CMS EE Per Flt Usr  D537XLL
                             from Competite Trade Up
                             Lic + SW S&S 12 Mo
Ratl Change Management      Ratl CC CMS EE Per FltUsr   D531BLL
 Solution Floating User      from Chnge Mgt Sol Trade
                             Up Lic + SW S&S 12 Mo
Rational Change Management  Ratl CC CMS EE for Syz Per  D56DYLL
 Solution Floating User      FltUsr From CC CMS Trade
                             Up Lic + SW S&S 12 Mo
Competitive                 Ratl CC CMS EE              D56BHLL
                             forSyzPerFltUr From
                             Competitive Trade Up Lic +
                             SW S&S 12 Mo

Rational ClearCase MultiSite

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Rational ClearCase
 MultiSite
Competitive                 Ratl CC MS Per FltUr for    D56D0LL
                             Sysz from Competitive
                             Trade Up Lic + SW S&S 12
                             Mo
Competitive                 Ratl CC MultiSite Per Flt   D537ZLL
                             Usr from Competitive Trade
                             Up Lic + SW S&S 12 Mo

Rational ClearCase and ClearCase MultiSite

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Rational ClearCase and
 ClearCase MultiSite
Competitive                 Ratl CCandCC MS FltUsr Syz  D56B7LL
                             from Competitive Trade Up
                             Lic + SW S&S 12 Mo
Competitive                 Ratl CCandCC MS FltUsr for  D5380LL
                             Syz from Competitive Trade
                             Up Lic + SW S&S 12 Mo

Rational ClearQuest

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Rational ClearQuest
Ratl CQ AuthUsz             Ratl CQ FltUsr for Syz      D56RSLL
                             from CQ Auth Us SyzTrade
                             Up Lic + SW S&S 12 Mo
Ratl ClearDDTS® Fltur        Ratl CQ FltUsr for Syz      D56DKLL
                             from ClearDDTS FltUsr
                             Trade Up Lic + SW S&S 12
                             Mo
Competitive                 Ratl CQ Per FltUsr for Syz  D56DLLL
                             from Competive Trade Up
                             Lic + SW S&S 12 Mo
Ratl ClearDDTS AthUsr       Ratl ClearQuest AuthUsr     D53NULL
                             from ClearDDTS AuthUsr
                             Trade Up Lic + SW S&S 12
                             Mo
Rational ClearDDTS          Ratl ClearQuest FltUsr      D531NLL
 Floating User               from ClearDDTS FltUsr
                             Trade Up Lic + SW S&S 12
                             Mo
Ratl ClearQuest AuthUs      Ratl ClearQuest FltUsr      D53QULL
                             from ClearQuest AuthUsr
                             Trade Up Lic + SW S&S 12
                             Mo
Competitive                 Ratl ClearQuest Per Auth    D53NVLL
                             Usr from Competitive Trade
                             Up Lic + SW S&S 12 Mo
Competitive                 Ratl ClearQuest Per FltUsr  D5382LL
                             from Competitive Trade Up
                             Lic + SW S&S 12 Mo

Rational ClearQuest MultiSite

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Rational ClearQuest
 MultiSite
Competitive                 Ratl CQ MultiSite Per Flt   D5383LL
                             Usr from Competitive Trade
                             Up Lic + SW S&S 12 Mo
Competitive                 Ratl CQ MultiSt FltUsr for  D56DJLL
                             Syz from Competitive Trade
                             Up Lic + SW S&S 12 Mo

Rational ClearQuest and ClearQuest MultiSite

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Rational ClearQuest
 and ClearQuest MultiSite
Competitive                 Ratl CQand CQ MultiSite     D5384LL
                             FltUsr from Competitive
                             Trade Up Lic + SW S&S 12
                             Mo

Rational Lifecycle Package

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Rational Lifecycle
 Package
Competitve                  Ratl Lifecycle Pkg Auth     D06C8LL
                             Usr from Competitive Trdup
                             Lic + SW S&S 12 Mo
Rational ClearQuest         Ratl Lifecycle Pkg          D06CCLL
 Authorized User             AuthUser from Ratl CQ
                             AuthUser Trdup Lic + SW
                             S&S 12 Mo
Rational LifeCycle Package  Ratl Lifecycle Pkg Flt Usr  D06BSLL
 Authorized User             frm Ratl LfCyl Mgmt AutUsr
                             Lic + SW S&S 12 Mo
Competitive                 Ratl Lifecycle Pkg Flt Usr  D06BNLL
                             from Competitive Lic + SW
                             S&S 12 Mo
Rational ClearQuest         Ratl Lifecycle Pkg Flt Usr  D06BYLL
 Floating User               from Ratl CQ Flt Usr Trdup
                             Lic + SW S&S 12 Mo

Rational Lifecycle Package with Clearcase

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Rational Lifecycle
 Package with ClearCase
Rational ClearQuest         Ratl LifeCycle Pkg w/CC     D06A1LL
 Floating User               FltUsr frm Ratl CQ FltUsr
                             Trdup Lic + SW S&S 12 Mo
Rational LifeCycle Package  Ratl Lifecycle Pkg w/CC     D06B2LL
 Authorized User             AthUsr fr Ratl LCP AthUsr
                             Trdup Lic + SW S&S 12 Mo
Rational ClearQuest         Ratl Lifecycle Pkg w/CC     D06B7LL
 Authorized User             AutUsr frm Ratl CQ AutUsr
                             Trdup Lic + SW S&S 12 Mo
Competitive                 Ratl Lifecycle Pkg w/CC     D06ABLL
                             Auth Usr from Competitive
                             Trdup Lic + SW S&S 12 Mo
Rational LifeCycle Package  Ratl Lifecycle Pkg w/CC FU  D069PLL
 w/CC Authorized User        fr Ratl LCP w/CC AU Trdup
                             Lic + SW S&S 12 Mo
Competitive                 Ratl Lifecycle Pkg w/CC     D069KLL
                             Flt Usr from Competitive
                             Trdup Lic + SW S&S 12 Mo
ClearCase Floating User     Ratl Lifecycle Pkg w/CC     D069HLL
                             FltUsr fr Ratl CC FltUsr
                             Trdup Lic + SW S&S 12 Mo
Rational LifeCycle Package  Ratl Lifecycle Pkg w/CC     D069RLL
 Floating User               FltUsr fr Ratl LCP FltUsr
                             Trdup Lic + SW S&S 12 Mo

Rational RequisitePro

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Rational RequisitePro
Competitive                 Ratl RequisitePro AthUsr    D53P1LL
                             from Competitive Tradeup
                             Trdup Lic + SW S&S 12 Mo
Competitive                 Ratl RequisitePro FltUsr    D5329LL
                             from Competitive Tradeup
                             Trdup Lic + SW S&S 12 Mo
Rational RequisitePro       Ratl RequisitePro FltUsr    D53QVLL
 Authorized User             from Ratl ReqPro AuthUsr
                             Trdup Lic + SW S&S 12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
Ratl CC Chg Mgmt Sol V8.0.0
Ratl CC Chg Mgmt Sol Other V8.0.0 Mass Market Product    BT0FAML
 DVD Media Pack Multi
Ratl CC Chg Mgt Sol EE V8.0.0
Ratl CC Chg Mgt Sol EE Other V8.0.0 Mass Market Product  BT0F9ML
 DVD Media Pack Mul
Ratl CC MultiSite V8.0.0
Ratl CC MultiSite Other V8.0.0 Mass Market Product DVD   BT0FBML
 Media Pack Multilin
Ratl CC and MultiSite V8.0.0
Ratl CC and MultiSite Other V8.0.0 Mass Market Product   BT0F8ML
 DVD Media Pack Mult
Ratl CQ MultiSite V8.0.0
Ratl CQ MultiSite Other V8.0.0 Mass Market Product DVD   BT0FHML
 Media Pack Multilin
Ratl CQ and MultiSite V8.0.0
Ratl CQ and MultiSite Other V8.0.0 Mass Market Product   BT0FIML
 DVD Media Pack Mult
Ratl ClearCase V8.0.0
Ratl ClearCase Other V8.0.0 Mass Market Product DVD      BT0F7ML
 Media Pack Multilingual
Ratl ClearQuest V8.0.0
Ratl ClearQuest Other V8.0.0 Mass Market Product DVD     BT0FGML
 Media Pack Multilingu
Ratl Lifecycle Mgmt Package V8.0.0
Ratl Lifecycle Mgmt Package Other V8.0.0 Mass Market     BT0FJML
 Product CD ROM Digita
Ratl Lifecycle Mgmt Pkg w/CC V8.0.0
Ratl Lifecycle Mgmt Pkg w/CC Other V8.0.0 Mass Market    BT0FKML
 Product CD ROM Digit
Ratl RequisitePro V7.1.3
Ratl RequisitePro Windows 2000,Windows XP                BT0FLML
 Family,Windows Server 2003 V7.1.

Cross-platform products

Cross-platform products for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement

Rational ClearCase

Part description                                         Part
                                                         number
 
IBM Rational ClearCase
Rational ClearCase FlToating User System z Lic + SW S&S  D56CKLL
 12 Mo
Ratl ClearCase Floating User System z Annual SW S&S      E028PLL
 Rnwl
Ratl ClearCase Per Float.User for System z Initl FT      D0BH2LL
 Lic+S&S 12 Mo
Ratl Clearcase Floating User System Z Initl FT Lic+S&S   D56CLLL
 12 Mo
Ratl Clearcase Floating User System Z SubSq FT Lic+S&S   E07ZZLL
 12 Mo

Rational ClearCase Change Management Solution

Part description                                         Part
                                                         number
 
IBM Rational ClearCase Change Management Solution
Ratl CC Chg Mgmt Sol Per Float.User for System z Annual  E028MLL
 SW S&S Rnwl
Ratl CC Chg Mgmt Sol Per Float.User for System z Initl   D0BHALL
 FT Lic+S&S 12 Mo
Ratl CC Chg Mgmt Sol Per Float.User for System z Lic +   D56C9LL
 SW S&S 12 Mo
Ratl CC Chg Mgmt Sol Per Float.User for System z SW S&S  D56CALL
 Reinstate 12 Mo
Ratl CC Chg Mgmt Sol Per Float.User for System z Subsq   E0807LL
 FT Lic+S&S 12 Mo

Rational ClearCase Change Mgmt Sol Ent Ed

Part description                                         Part
                                                         number
 
IBM Rational ClearCase Change Management Solution
Ratl CC Chg Mgt Sol EE Per Float.User for System z       E028LLL
 Annual SW S&S Rnwl
Ratl CC Chg Mgt Sol EE Per Float.User for System z       D0BH4LL
 Initl FT Lic+S&S 12 Mo
Ratl CC Chg Mgt Sol EE Per Float.User for System z Lic   D56B9LL
 + SW S&S 12 Mo
Ratl CC Chg Mgt Sol EE Per Float.User for System z SW    D56BALL
 S&S Reinstate 12 Mo
Ratl CC Chg Mgt Sol EE Per Float.User for System z       E0801LL
 Subsq FT Lic+S&S 12 Mo

Rational ClearCase MultiSite

Part description                                         Part
                                                         number
 
IBM Rational ClearCase MultiSite
Ratl CC MultiSite Per Float.User for System z Annual SW  E028RLL
 S&S Rnwl
Ratl CC MultiSite Per Float.User for System z Initl FT   D0BH6LL
 Lic+S&S 12 Mo
Ratl CC MultiSite Per Float.User for System z Lic + SW   D56CYLL
 S&S 12 Mo
Ratl CC MultiSite Per Float.User for System z SW S&S     D56CZLL
 Reinstate 12 Mo
Ratl CC MultiSite Per Float.User for System z Subsq FT   E0803LL
 Lic+S&S 12 Mo

Rational ClearCase and ClearCase MultiSite

Part description                                         Part
                                                         number
 
IBM Rational ClearCase and ClearCase MultiSite
Ratl CC and CC MultiSite Per Float.User for System z     E028FLL
 Annual SW S&S Rnwl
Ratl CC and CC MultiSite Per Float.User for System z     D0BH8LL
 Initl FT Lic+S&S 12 Mo
Ratl CC and CC MultiSite Per Float.User for System z     D56ADLL
 Lic + SW S&S 12 Mo
Ratl CC and CC MultiSite Per Float.User for System z SW  D56B2LL
 S&S Reinstate 12 Mo
Ratl CC and CC MultiSite Per Float.User for System z     E0805LL
 Subsq FT Lic+S&S 12 Mo

Rational ClearQuest

Part description                                         Part
                                                         number
 
IBM Rational ClearQuest
Ratl ClearQuest Per Auth.User for System z Annual SW     E028YLL
 S&S Rnwl
Ratl ClearQuest Per Auth.User for System z Initl FT      D0BHELL
 Lic+S&S 12 Mo
Ratl ClearQuest Per Auth.User for System z Lic + SW S&S  D56DDLL
 12 Mo
Ratl ClearQuest Per Auth.User for System z SW S&S        D56DELL
 Reinstate 12 Mo
Ratl ClearQuest Per Auth.User for System z Subsq FT      E080BLL
 Lic+S&S 12 Mo
Ratl ClearQuest Per Float.User for System z Annual SW    E028XLL
 S&S Rnwl
Ratl ClearQuest Per Float.User for System z Initl FT     D0BHDLL
 Lic+S&S 12 Mo
Ratl ClearQuest Per Float.User for System z Lic + SW     D56DBLL
 S&S 12 Mo
Ratl ClearQuest Per Float.User for System z SW S&S       D56DCLL
 Reinstate 12 Mo
Ratl ClearQuest Per Float.User for System z Subsq FT     E080ALL
 Lic+S&S 12 Mo

Rational ClearQuest MultiSite

Part description                                         Part
                                                         number
 
IBM Rational ClearQuest MultiSite
Ratl CQ MultiSite Per Float.User for System z Annual SW  E028ZLL
 S&S Rnwl
Ratl CQ MultiSite Per Float.User for System z Initl FT   D0BHGLL
 Lic+S&S 12 Mo
Ratl CQ MultiSite Per Float.User for System z Lic + SW   D56DHLL
 S&S 12 Mo
Ratl CQ MultiSite Per Float.User for System z SW S&S     D56DILL
 Reinstate 12 Mo
Ratl CQ MultiSite Per Float.User for System z Subsq FT   E080DLL
 Lic+S&S 12 Mo

Rational ClearQuest and ClearQuest MultiSite

Part description                                         Part
                                                         number
 
IBM Rational ClearQuest and ClearQuest MultiSite
Ratl CQ and CQ MultiSite Per Float.User for System z     E028QLL
 Annual SW S&S Rnwl
Ratl CQ and CQ MultiSite Per Float.User for System z     D0BHILL
 Initl FT Lic+S&S 12 Mo
Ratl CQ and CQ MultiSite Per Float.User for System z     D56CULL
 Lic + SW S&S 12 Mo
Ratl CQ and CQ MultiSite Per Float.User for System z SW  D56CWLL
 S&S Reinstate 12 Mo
Ratl CQ and CQ MultiSite Per Float.User for System z     E080FLL
 Subsq FT Lic+S&S 12 Mo

Rational Lifecycle Package

Part description                                         Part
                                                         number
 
IBM Rational Lifecycle Package
Ratl Lifecycle Package Per Auth.User for System z        E05J8LL
 Annual SW S&S Rnwl
Ratl Lifecycle Package Per Auth.User for System z Initl  D0BJHLL
 FT Lic+S&S 12 Mo
Ratl Lifecycle Package Per Auth.User for System z Lic +  D05JHLL
 SW S&S 12 Mo
Ratl Lifecycle Package Per Auth.User for System z SW     D05JTLL
 S&S Reinstate 12 Mo
Ratl Lifecycle Package Per Auth.User for System z Subsq  E082ELL
 FT Lic+S&S 12 Mo
Ratl Lifecycle Package Per Float.User for System z       E05IGLL
 Annual SW S&S Rnwl
Ratl Lifecycle Package Per Float.User for System z       D0BJGLL
 Initl FT Lic+S&S 12 Mo
Ratl Lifecycle Package Per Float.User for System z Lic   D05HELL
 + SW S&S 12 Mo
Ratl Lifecycle Package Per Float.User for System z SW    D05HFLL
 S&S Reinstate 12 Mo
Ratl Lifecycle Package Per Float.User for System z       E082DLL
 Subsq FT Lic+S&S 12 Mo

Rational Lifecycle Package with Clearcase

Part description                                         Part
                                                         number
 
IBM Rational Lifecycle Package with ClearCase
Ratl Lifecycle Pkg w/CC Per Auth.User for System z       E05JALL
 Annual SW S&S Rnwl
Ratl Lifecycle Pkg w/CC Per Auth.User for System z       D0BJKLL
 Initl FT Lic+S&S 12 Mo
Ratl Lifecycle Pkg w/CC Per Auth.User for System z Lic   D05JRLL
 + SW S&S 12 Mo
Ratl Lifecycle Pkg w/CC Per Auth.User for System z SW    D05JSLL
 S&S Reinstate 12 Mo
Ratl Lifecycle Pkg w/CC Per Auth.User for System z       E082HLL
 Subsq FT Lic+S&S 12 Mo
Ratl Lifecycle Pkg w/CC Per Float.User for System z      E05J6LL
 Annual SW S&S Rnwl
Ratl Lifecycle Pkg w/CC Per Float.User for System z      D0BJJLL
 Initl FT Lic+S&S 12 Mo
Ratl Lifecycle Pkg w/CC Per Float.User for System z Lic  D05JKLL
 + SW S&S 12 Mo
Ratl Lifecycle Pkg w/CC Per Float.User for System z SW   D05JLLL
 S&S Reinstate 12 Mo
Ratl Lifecycle Pkg w/CC Per Float.User for System z      E082GLL
 Subsq FT Lic+S&S 12 Mo

Rational RequisitePro

Part description                                         Part
                                                         number
 
IBM Rational RequisitePro
Ratl RequisitePro Per Auth.User for System z Annual SW   E035FLL
 S&S Rnwl
Ratl RequisitePro Per Auth.User for System z Initl FT    D0BHMLL
 Lic+S&S 12 Mo
Ratl RequisitePro Per Auth.User for System z Lic + SW    D59V8LL
 S&S 12 Mo
Ratl RequisitePro Per Auth.User for System z SW S&S      D59V9LL
 Reinstate 12 Mo
Ratl RequisitePro Per Auth.User for System z Subsq FT    E080JLL
 Lic+S&S 12 Mo
Ratl RequisitePro Per Float.User for System z Annual SW  E035ILL
 S&S Rnwl
Ratl RequisitePro Per Float.User for System z Initl FT   D0BHLLL
 Lic+S&S 12 Mo
Ratl RequisitePro Per Float.User for System z Lic + SW   D59VNLL
 S&S 12 Mo
Ratl RequisitePro Per Float.User for System z SW S&S     D59VPLL
 Reinstate 12 Mo
Ratl RequisitePro Per Float.User for System z Subsq FT   E080ILL
 Lic+S&S 12 Mo

Cross-platform product for use on System z IFL engines

Order the part numbers that follow when the product is intended to run on the Linux operating system on System z IFL engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

Trade-up licenses for cross-platform products

Rational ClearCase

Precursor product           Trade-up product            Part
                                                        number
 
IBM Rational ClearCase
Competitive                 Ratl ClearCase FltUsr       D56CMLL
                             System z from Competitive
                             Trdup Lic + SW S&S 12 Mo
Bndld Ratl CCLT FltUsr      Ratl ClearCase FltUsr from  D5318LL
                             Bndld RatlCCLt FltUsr
                             Trdup Lic + SW S&S 12 Mo
Ratl CCLT FLt User          Ratl ClearCase Per FltUsr   D56DZLL
                             for Sysz from CCLT Trade
                             Up Lic + SW S&S 12 Mo

Rational ClearQuest

Precursor product           Trade-up product            Part
                                                        number
 
IBM Rational ClearQuest
Ratl ClearDDTS Athur zSer   Ratl CQ AuthUsr for Sysz    D56DFLL
                             from ClearDDTS Athu Sz
                             Trade Up Lic + SW S&S 12
                             Mo
Competitive                 Ratl CQ Per AuthUsr for     D56DGLL
                             Sysz from Competitive
                             Trade Up Lic + SW S&S 12
                             Mo

Rational ClearQuest and ClearQuest MultiSite

Precursor product           Trade-up product            Part
                                                        number
 
IBM Rational ClearQuest
 and ClearQuest MultiSite
Competitive                 Ratl CQandCQ MultiSite      D56CXLL
                             FltUs for Syz from
                             Competitive Trade Up Lic +
                             SW S&S

Rational Lifecycle Package

Precursor product           Trade-up product            Part
                                                        number
 
IBM Rational Lifecycle
 Package
IBM Rational ClearQuest     Ratl Lifecycle Pkg AthUsr   D06CELL
 Authorized User             fr Ratl CQ AthUsr Sysz
                             Trdup Lic + SW S&S 12 Mo
Competitive                 Ratl Lifecycle Pkg          D06C9LL
                             AuthUser fr Competitive
                             for System z Lic + SW S&S
                             12 Mo
Competitive                 Ratl Lifecycle Pkg Flt Usr  D06BQLL
                             frm Competitive Sys z
                             Trdup Lic + SW S&S 12 Mo
Rational LifeCycle Package  Ratl Lifecycle Pkg FltUsr   D06BTLL
 Authorized User             fr Ratl LCP AthUsr Sysz
                             Trdup Lic + SW S&S 12 Mo
Rational ClearQuest         Ratl Lifecycle Pkg FltUsr   D06BZLL
 Floating User               frm Ratl CQ FltUsr Sysz
                             Trdup Lic + SW S&S 12 Mo

Rational Lifecycle Package with Clearcase

Precursor product           Trade-up product            Part
                                                        number
 
IBM Rational Lifecycle
 Package with ClearCase
Rational ClearQuest         Ratl Lifecycle Pkg w/CC AU  D06B9LL
 Authorized User             fr Ratl CQ AU Sysz Trdup
                             Lic + SW S&S 12 Mo
Rational LifeCycle Package  Ratl Lifecycle Pkg w/CC AU  D06B3LL
 Authorized User             fr Ratl LCP AU Sysz Trdup
                             Lic + SW S&S 12 Mo
Competitive                 Ratl Lifecycle Pkg w/CC     D06AYLL
                             AutUsr fr Competitve Sysz
                             Trdup Lic + SW S&S 12 Mo
ClearCase Floating User     Ratl Lifecycle Pkg w/CC FU  D069JLL
                             fr Ratl CC FU Sysz Trdup
                             Lic + SW S&S 12 Mo
Rational ClearQuest         Ratl Lifecycle Pkg w/CC FU  D06A3LL
 Floating User               fr Ratl CQ FU Sysz Trdup
                             Lic + SW S&S 12 Mo
Rational LifeCycle Package  Ratl Lifecycle Pkg w/CC FU  D069SLL
 Floating User               fr Ratl LCP FU Sysz Trdup
                             Lic + SW S&S 12 Mo
Competitive                 Ratl Lifecycle Pkg w/CC     D069LLL
                             FltUsr fr Competitve Sysz
                             Trdup Lic + SW S&S 12 Mo
Rational LifeCycle Package  Rtl Lifecycle Pkg w/CC FU   D069QLL
 w/CC Authorized User        fr Ratl LCP wCC AU Sysz
                             Trdup Lic + SW S&S 12 Mo

Rational RequisitePro

Precursor product           Trade-up product            Part
                                                        number
 
IBM Rational RequisitePro
Competitive                 Ratl RequisitePro           D59VALL
                             AuthUsrzser fr Competitive
                             Trdup Trdup Lic + SW S&S
                             12 Mo
Rational RequisitePro       Ratl RequisitePro FltUsr    D59VRLL
 Authorized User             zSer fr RatlReqPro AU
                             Trdup Lic + SW S&S 12 Mo
Competitive                 Ratl RequisitePro FltUsr    D59VQLL
                             zSer frm Competitive Tdup
                             Trdup Lic + SW S&S 12 Mo



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Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form numbers
Program name                              Program    Form number
                                          number
 
Rational ClearCase                        5724-G29   L-NLEC-8L2PYW,
                                                      L-NLEC-8L2PJ8
Rational ClearCase Change Management      5724-G34   L-NLEC-8L2PYW,
 Solution                                             L-NLEC-8L2PJ8
Rational ClearCase Change Mgmt Sol Ent    5724-G30   L-NLEC-8L2PYW,
 Ed                                                   L-NLEC-8L2PJ8
Rational ClearCase MultiSite              5724-G32   L-NLEC-8L2PYW,
                                                      L-NLEC-8L2PJ8
Rational ClearCase and ClearCase          5724-G33   L-NLEC-8L2PYW,
 MultiSite                                            L-NLEC-8L2PJ8
Rational ClearQuest                       5724-G36   L-NLEC-8L2PYW,
                                                      L-NLEC-8L2PJ8
Rational ClearQuest MultiSite             5724-G37   L-NLEC-8L2PYW,
                                                      L-NLEC-8L2PJ8
Rational ClearQuest and ClearQuest        5724-G38   L-NLEC-8L2PYW,
 MultiSite                                            L-NLEC-8L2PJ8
Rational Lifecycle Package                5724-V29   See Chart
Rational Lifecycle Package with           5724-V30   See Chart
 Clearcase
Rational RequisitePro                     5724-G39   L-NLEC-8L2PYW,
                                                      L-NLEC-8L2PJ8

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

  • For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.
Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Usage restriction

Yes

For additional information refer to the License Information Document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support (Software Maintenance)

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (also referred to as Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (also referred to as Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
System i Software Maintenance applies

No

Educational allowance available

Not applicable.



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Top rule
IBM Electronic Services
Bottom rule

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.



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Top rule
Prices
Bottom rule

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet®, if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller


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Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: AE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

Jazz and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Rational, ClearCase, ClearQuest, Cognos, WebSphere, ClearCase MultiSite, RequisitePro, Passport Advantage, AIX, S/390, zSeries, POWER, System z, OS/390, z/OS, Express, ClearDDTS, ValueNet and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use