New releases of IBM ILOG Visualization products continue to deliver state-of-the-art user interfaces for business applications

IBM United States Software Announcement 211-417
October 4, 2011


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number Order now Order now


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At a glance
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The IBM® ILOG® Visualization family of products enables user interface developers to build highly graphical and highly interactive displays for their most demanding line-of-business applications. These products are available across a number of development and deployment platforms, including:

  • Java™
  • Adobe™ Flex
  • Cross-platform C++

The new releases announced today aim to ensure that developers who rely on these products are making use of the latest technological standards, with a special emphasis on enhancing the web user experience for highly graphical data displays. For example, the Java-based IBM ILOG JViews Enterprise product improves the way users interact with thin client (browser) displays built on Ajax; it also provides a completely new alternative for diagramming displays, built on the Dojo technology standard. Likewise, IBM ILOG Elixir® Enterprise now supports the latest Adobe Flex 4.5 platform, which adds deployment to mobile devices.

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Overview
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IBM continues to advance its leadership position in data visualization with new releases of its flagship IBM ILOG products:

  • IBM ILOG Elixir Enterprise
  • IBM ILOG JViews Enterprise
  • IBM ILOG JViews Maps for Defense
  • IBM ILOG Views

IBM ILOG Visualization products are designed to help developers build state-of-the-art user interfaces for business applications with advanced display needs. These applications may require highly sophisticated graphical displays, specialized interaction capabilities, or fast screen updates with displays that contain mission-critical data that must be effectively communicated to the business user. The advanced displays provided by the IBM ILOG Visualization products are ideally suited for this purpose.

The task of creating these displays is not easy, and requires a variety of skills in graphics design, systems architectures, object-oriented design, and rich Internet application (RIA) deployment. IBM ILOG Visualization products -- tools, components, and APIs -- enable software developers to create these displays rapidly, and with reduced risk to the project schedule.

IBM ILOG Elixir Enterprise is an offering designed for creating innovative business user interfaces for developers using the Adobe Flex platform; it can be deployed anywhere that Adobe Flash is deployed, ensuring widespread availability. Using Elixir Enterprise saves organizations development time and reduces their project risk, while delivering a first-class user interface experience to their end user.

IBM ILOG JViews Enterprise gathers together many common advanced user interface displays into a single offering for Java-, Dojo-, and Ajax-based applications. It enables developers to add a variety of rich, interactive Java visualization display -- including diagrams, dashboards, maps, charts, and schedules -- to desktop and web user interfaces. It aims to reduce development time and risk, while delivering a superior user experience.

IBM ILOG JViews Maps for Defense includes a broad set of map services and is especially well-suited for building military command and control displays.

IBM ILOG Views is based on C++ and offers highly interactive, highly graphical displays that are portable across multiple UNIX™, Linux™, and Microsoft™ Windows™ platforms.

IBM Business Partners and Resellers will find these products available through the Software Access Catalog. Comprehensive information for Business Partners can be found in the IBM ILOG technologies section on IBM PartnerWorld®.



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Key prerequisites
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For details, refer to the Hardware requirements and Software requirements sections.



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Planned availability date
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IBM ILOG Elixir Enterprise

  • October 14, 2011: Electronic availability
  • October 28, 2011: Media and documentation availability

IBM ILOG JViews Enterprise

  • October 14, 2011: Electronic availability
  • October 28, 2011: Media and documentation availability

IBM ILOG JViews Maps for Defense

  • October 14, 2011: Electronic availability
  • October 28, 2011: Media and documentation availability

IBM ILOG Views

  • December 02, 2011: Electronic availability
  • December 16, 2011: Media and documentation availability


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Description
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IBM Visualization software lets user interface developers create highly graphical and highly customized displays for mission-critical business applications, independent software vendor (ISV) packaged applications, and systems integrator (SI) solutions. These advanced displays augment text-based displays. The products enable users to better understand data in underlying systems so they can react faster and smarter.

IBM offers developers a variety of products to help create these advanced graphical displays. These products consist of tools, components, and APIs for developers working with one of the supported programming platforms: C++, Java, or Adobe Flex. Developers can use the products as provided out-of-the-box, or customize them by changing the visual appearance or the user interactions to meet end-user requirements.

Enhancements to the Visualization products

IBM ILOG Elixir Enterprise, IBM ILOG JViews Enterprise, IBM ILOG JViews Maps for Defense, and IBM ILOG Views are existing products which have been announced previously.

IBM ILOG Elixir Enterprise

IBM ILOG Elixir Enterprise allows user interface developers to create advanced business displays that run using the Flash plug-in. It enables the browser to serve as a platform for the next generation of line-of-business applications. The product:

  • Reduces development time and risk by providing a set of ready-to-use advanced display components required by business applications
  • Delivers increased end-user satisfaction, through creation of state-of-the-art user interfaces that follow contemporary design aesthetics and interactions
  • Offers widespread deployment across a broad range of web browsers and desktop environments
  • Offers numerous components for creating diagrams, schedule displays, maps, charts, calendars, and timelines, that can be immediately used out-of-the-box, or easily tailored to meet specific application requirements
  • Manages large quantities of data, providing effective and efficient display responsiveness
  • Allows immediate developer productivity, through seamless integration with the Adobe development environment
  • Delivers exceptional world-class IBM product support, training, and consulting services

The new IBM ILOG Elixir Enterprise release features:

  • Support for the latest Flex platform, Flex 4.5 (released by Adobe in May 2011), which provides support for certain mobile devices
  • A new display component, Sparklines, a type of automatically scrolling chart component that is well-suited for creating real-time dashboard displays
  • An improved calendar component with advanced support for Flex's skinning capabilities, support for multicolumn displays, and other enhanced customizations
  • Upgraded layout algorithms for both the diagram and Gantt components
  • Improved control of display and interactive animation on diagram and Gantt components
IBM ILOG JViews Enterprise

IBM ILOG JViews Enterprise enables developers to add a variety of rich, interactive Java visualization displays--including diagrams, dashboards, maps, charts, and schedules -- to desktop and web user interfaces. It aims to reduce development time and risk, while delivering a superior user experience. It provides a broad range of commonly used advanced display types, including the following:

  • Diagrams are used to show objects and their interconnections. Typical uses include flowcharts, organization charts, network topologies, and process modelers.
  • Dashboards are unified collections of individual display objects (for example, charts, gauges, and maps) that graphically convey current business metrics to the user. In addition to business dashboards, process control dashboards, which show the status of physical equipment, are also supported.
  • Maps show where assets are physically located. Assets are often tied to underlying system data, and may change position or shape to reflect current status.
  • Charts are a classic display, used to depict a series of data points. They can be used to show both historical data as well as real-time values.
  • Schedules are a specialized type of chart display used to show how business resources are allocated over time.

The new IBM ILOG JViews Enterprise release features:

  • New support for Dojo web deployments; developers can now create thin-client diagram displays that encompass an assortment of Dojo graph layout capabilities on the client, providing a more scalable and responsive alternative to the product's existing Ajax capability
  • Improved diagramming support, with better handling of link connections, subgraphs, and swimlanes
  • Better ease-of-use and customizability of the included Dashboard Editor
  • Upgraded and simplified user interaction support -- such as better object selection, resizing, moving, and tooltips -- for Ajax-based deployments
  • Improved accessibility support, including new keyboard navigation of graphical displays
  • Improved globalization support, with better handling of text and calendar
  • New support for the latest Java Development Kit, JDK7
IBM ILOG JViews Maps for Defense

IBM ILOG JViews Maps for Defense provides customizable map displays for military command and control applications. The product:

  • Builds on the mapping services offered in JViews Enterprise. (Note: JViews Enterprise is not a prerequisite for this product, and can be used in addition.)
  • Adds services specific to military applications, including specialized maps and symbology.
  • Includes advanced 3D visualizations.
  • Ideally suits the creation of custom military planning or analysis applications.

The new IBM ILOG JViews Maps for Defense release features:

  • Improved accessibility support, including new keyboard navigation of graphical displays
  • Improved globalization support, with better handling of text and calendar
  • New support for JDK7
IBM ILOG Views

IBM ILOG Views provides C++ developers with cross-platform graphical user interface (GUI) elements for mission-critical applications. Developers can quickly create powerful GUIs targeting a large variety of platforms, including Windows, UNIX, and Linux. Through dedicated components and tools, Views dramatically reduces user interface development time and risk.

  • Large collection of GUI elements, such as menus, buttons, text fields, toolbars, tables, and trees
  • High-performance 2D vector graphics, to create highly custom applications
  • A powerful GUI builder, to speed interface development
  • Support of diagrams, dashboards, schematics, and customizable business objects
  • Shorter development time and reduced maintenance costs, through ready-to-use cross-platform GUI elements
  • Support for multiple platforms: Microsoft Windows XP and Vista, UNIX (IBM AIX®, Sun Solaris, HP-UX), and Linux

The new IBM ILOG Views release features:

  • New drawing techniques to overcome shortcomings on some target platforms, including anti-aliasing, gradients, and transparencies

For details of the previous releases of the ILOG products, refer to Software Announcement 210-176, dated April 27, 2010 and Software Announcement 211-217, dated May 24, 2011.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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Upgrade benefits

IBM ILOG Elixir Enterprise

IBM ILOG Elixir Enterprise Version 3.5 supports the latest release of the underlying Adobe Flex platform, Version 4.5, which became available in May 2011. Developers who are programming with Elixir Enterprise V3.5 can now take advantage of the new features of Flex 4.5, most notable of which is its support for mobile devices. Adobe has also released a new version of their editing environment, Adobe Flash Builder 4.5, and Elixir Enterprise V3.5 fully integrates with that as well.

In addition to support for the latest Flex platform, Elixir Enterprise has added new features in support of developers creating professional planning displays. For example, multiple calendars can now be displayed side-by-side, weekends can be hidden on work schedules, and there are finer-grained customizations possible to meet exact customer look-and-feel requirements.

Elixir Enterprise V3.5 also adds a completely new "Sparkline" component, a type of chart that displays large quantities of (typically scrolling) data. These Sparklines are often part of a real-time dashboard display, for use in such diverse applications as stock chart performance and computer resource usage -- wherever real-time monitoring is needed.

For network management applications, Elixir Enterprise V3.5 adds a new diagramming capability, the circular graph display. This display is typically used to organize the representations of network elements and their interconnections, rearranging them automatically on the display so that the network topology -- including clusters of devices -- is easily discernible.

Finally, Elixir Enterprise V3.5 adds more globalization features, which enable the display components to support right-to-left languages, and also keyboard accessibility features, which permit users to use the keyboard exclusively when interacting with the display.

IBM ILOG JViews Enterprise

IBM ILOG JViews Enterprise V8.8 continues its long tradition of supporting the latest Java and web technologies.

This latest version supports Java Development Kit 7 (JDK7), which was released in July 2011. Developers can take advantage of the improved performance, usability, and security that JDK7 brings and use it in conjunction with JViews Enterprise V8.8.

The new release of JViews Enterprise includes support for Dojo-based displays, giving developers a new alternative to the product's existing JavaServer Faces (JSF) web capabilities. The new Dojo functionality (available only for diagram displays) will allow them to create displays with client-side rendering and logic, and with greater reactivity (that is, no server round-trips will be required). Included in this package are a rich set of graph layout capabilities (which enable these diagram displays to be automatically rearranged for maximum readability) and animation and customization features. As a result, developers can build displays for applications that need diagrams, such as organization charts, business process diagrams, diagram editors, and layout browsers. And because Dojo is supported on many mobile devices (both smart phones and tablets), developers also have the option to create JViews Enterprise-based diagram displays for Dojo-compliant mobile devices.

The release of JViews Enterprise V8.8 also includes significant improvements based on customer feedback. These include better diagramming support features for applications that include process flow (for example, business process management) displays and also improvements to the Dashboard Editor, with better customization capabilities and ease-of-use. In addition, JViews Enterprise has simplified and improved the way that user interactions (object selection, resize, moving, tooltips, and so on) take place on all of its thin-client (JSF-based) displays. Developers who want to create these types of advanced browser displays with JViews Enterprise can be assured that their end users will have familiar (de facto standard) ways to interact with the displays.

Finally, JViews Enterprise 8.8 adds more globalization support (for better handling of text and calendars in right-to-left language environments) and better accessibility support, with improved keyboard-only navigation of graphical displays.

IBM ILOG JViews Maps for Defense

As with IBM ILOG JViews Enterprise V8.8, JViews Maps for Defense V8.8 now supports the latest underlying Java platform, JDK7. Additionally, the product adds more globalization support (for better handling of text and calendars in right-to-left language environments) and improved accessibility support, with keyboard-only navigation of graphical displays.

IBM ILOG Views

User interfaces created with IBM ILOG Views must port to a variety of operating system platforms, and should appear similar on each target platform. Not all of the underlying platforms have the same capabilities, however, and small differences in how something is drawn on the screen can negatively impact the success of an application on certain platforms. IBM ILOG Views V5.5 adds a large number of new techniques to overcome the display differences that occur on some target platforms. In response to customer demands, Views has added new anti-aliasing, gradient, and transparency features to better ensure a Views application looks the same on every platform that it runs on.



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Reference information
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Refer to Software Announcement 210-176, dated April 27, 2010.



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Program number
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Program                Program
number         VRM     name
 
 5724-Z78      3.5     IBM ILOG Elixir Enterprise
 5724-Z55      8.8     IBM ILOG JViews Enterprise
 5724-Z56      8.8     IBM ILOG JViews Maps for Defense
 5724-Z80      5.5     IBM ILOG Views


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Consulting and services
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Professional Services are available to help clients get into production quickly and, if desirable, to assist with planning and growing into full-blown business integration solutions. These services can be provided through our IBM Business Partner community or through IBM Global Services.

To contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services


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Publications
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A Quick Start Guide is shipped with the products.

No other printed publications are shipped with the products.

IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the US) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.



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Technical information
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Specified operating environment

Hardware requirements

For ILOG Elixir Enterprise, IBM ILOG JViews Enterprise, IBM ILOG JViews Maps for Defense, and IBM ILOG Views:

  • IBM AIX: Any system from the IBM POWER® family of processors
  • HP-UX: PA-RISC processor, Intel™ Itanium™ 2 Processor
  • Microsoft Windows: Intel Pentium™ at 3 GHz for single core system, 2.4 GHz for dual core, or faster
  • Solaris: Sun UltraSPARC processor at 440 MHz, or faster
  • Sun Solaris x86-64: AMD Opteron or Intel EM64T (64-bit kernel support)

Minimum 1 GB physical memory; 2 GB recommended.

For additional information on hardware requirements support for IBM ILOG Visualization products, visit

http://www-01.ibm.com/software/websphere/products/visualization/
Software requirements

IBM ILOG Elixir Enterprise

Operating systems

  • Windows 7 including Enterprise, Home Premium, Professional, Starter, and Ultimate editions
  • Windows Vista including Basic, Business, Enterprise, Home Premium, and Ultimate editions
  • Windows Vista SP1 and SP2 including Business, Enterprise, and Ultimate editions
  • Windows XP SP2 and SP3 Professional editions
  • Mac OS X Leopard 10.5
  • Linux Fedora 12
  • Linux Ubuntu 9.10
  • All operating systems supported on x86 32-bit hardware only

Java

  • Apple Java SDK 5.0 for Mac OS
  • Apple Java SDK 6.0 for Mac OS
  • IBM Java SDK 5.0 GA for Windows and Linux
  • Sun Java SDK/JRE/JDK 6.0/1.6 for Windows and Linux

Other

  • Adobe Flex SDK 4.5.0

IBM ILOG JViews Enterprise

Operating systems

  • Mac OS X
  • Red Hat Enterprise Linux (RHEL) Desktop with Workstation
  • Red Hat Enterprise Linux (RHEL) Desktop
  • Solaris SPARC Platform Edition
  • Solaris x86 Platform Edition
  • Windows 7 Enterprise
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows Vista Business
  • Windows XP Professional

IBM ILOG JViews Maps for Defense

Operating systems

  • Mac OS X
  • Red Hat Enterprise Linux (RHEL) Desktop with Workstation
  • Red Hat Enterprise Linux (RHEL) Desktop
  • Solaris SPARC Platform Edition
  • Solaris x86 Platform Edition
  • Windows 7 Enterprise
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows Vista Business
  • Windows XP Professional

IBM ILOG Views

Operating systems

  • AIX 5L™ V5
  • AIX 6
  • HP-UX 11i
  • Red Hat Enterprise Linux (RHEL) Desktop with Workstation
  • Red Hat Enterprise Linux (RHEL) Desktop
  • Solaris SPARC Platform Edition
  • Solaris x86 Platform Edition
  • SUSE Linux Enterprise Desktop (SLED)
  • Windows 7 Ultimate
  • Windows Server 2003
  • Windows Server 2008
  • Windows Vista Enterprise
  • Windows XP Professional

For additional information on Software Requirements support for IBM ILOG Visualization products, visit

http://www-01.ibm.com/software/websphere/products/visualization/

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Limitations

Refer to usage restrictions in the Terms and conditions section of this announcement, or to the License Information document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf

Planning information

Direct customer support

For technical support or assistance, contact your IBM representative or visit

http://www.ibm.com/support
Packaging

The WebSphere® ILOG product packages comprise:

  • Product CD-ROMs, DVDs, or both
  • Printed Quick Start Guide

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, which will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

IBM WebSphere ILOG products use the security and auditability features of the host software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based Software Services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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This product is available only via Passport Advantage®. It is not available as shrinkwrap.

 
Product group: Application and Integration Middleware
  Product Identifier Description (PID)
 
IBM ILOG Elixir Enterprise                            5724-Z78
 
  Product category: Elixir Enterprise
 
IBM ILOG JViews Enterprise                            5724-Z55
 
  Product category: JViews Enterprise
 
IBM ILOG JViews Maps for Defense                      5724-Z56
 
  Product category: JViews Maps for Defense
 
IBM ILOG Views                                        5724-Z80
 
Product category: Views
 
Charge metric
 
                    Part number or
Program name        PID number         Charge metric
 
IBM ILOG Elixir       5724-Z78         PA per Authorized User
 Enterprise
 Developer Edition
 
IBM ILOG Elixir       5724-Z78         PA Per Processor Value Unit
 Enterprise
 Deployment Edition
 
IBM ILOG Elixir       5724-Z78         PA per Authorized User
 Enterprise
 Deployment Edition
 
IBM ILOG JViews       5724-Z55         PA per Authorized User
 Enterprise
 Developer Edition
 
IBM ILOG JViews       5724-Z55         Per Processor Value Unit (PVU)
 Enterprise
 Deployment Edition
 
IBM ILOG JViews       5724-Z55         Per Resource Value Unit
 Enterprise
 Deployment Edition
 
IBM ILOG JViews     5724-Z56           PA per Authorized User
 Maps for Defense
 Developer Edition
 
IBM ILOG JViews     5724-Z56           Per Processor Value Unit (PVU)
 Maps for Defense
 Deployment Edition
 
IBM ILOG JViews     5724-Z56           PA per Resource Value Unit
 Maps for Defense
 Deployment Edition
 
IBM ILOG Views      5724-Z80           PA per Authorized User
 Developer Edition
 
IBM ILOG Views      5724-Z80           PA per Resource Value Unit
 Deployment
 

Authorized User

Authorized User is a unit of measure by which the program can be licensed. An Authorized User is a unique person who is given access to the program. The program may be installed on any number of computers or servers and each Authorized User may have simultaneous access to any number of instances of the program at one time. Licensee must obtain separate, dedicated entitlements for each Authorized User accessing the program in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means. An entitlement for an Authorized User is unique to that Authorized User and may not be shared, nor may it be reassigned other than for the permanent transfer of the Authorized User entitlement to another person.

Note: Some programs may be licensed where devices are considered users. In that case, the following applies. Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate user of the program and requires an entitlement as if that device were a person.

Processor Value Unit (PVU)

PVU is a unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU table by processor value, brand, type, and model number at the website below) and the number of processors made available to the program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores. The PVU table can be found at

http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html

Licensee can deploy the program using either full capacity licensing or virtualization capacity (sub-capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (refer to the web page below). If using Full Capacity licensing, Licensee must obtain PVU entitlements sufficient to cover all activated processor cores* in the physical hardware environment made available to or managed by the Program, except for those servers from which the Program has been permanently removed. If using Virtualization Capacity licensing, Licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the Program, as defined according to the Virtualization Capacity License Counting Rules at

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_specific_virtualization_technologies.html

* An activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Notes:

  • Some programs may require licenses for the program and what is being managed. In that case, the following applies. In addition to the entitlements required for the program directly, licensee must obtain PVU entitlements for this program sufficient to cover the processor cores managed by the program.
  • Some programs may be licensed on a managed basis only. In that case, the following applies. Instead of the entitlements required for the program directly, licensee must obtain PVU entitlements for this program sufficient to cover the processor cores managed by the program.
  • A few programs on an exception basis may be licensed on a referenced basis. In that case, the following applies. Rather than obtaining entitlements for the activated processor cores available to the program, licensee must obtain PVU entitlements for this program sufficient to cover the environment made available to the referenced program as if the program itself were executing everywhere the referenced program was executing, independent of the basis on which the referenced program is licensed.

Resource Value Unit (RVU)

RVU is a unit of measure by which the program can be licensed. RVU Proofs of Entitlement are based on the number of units of a specific resource used or managed by the program. Licensee must obtain sufficient entitlements for the number of RVUs required for licensee's environment for the specific resources as specified in the program specific table. RVU entitlements are specific to the program and the type of resource and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program or resource. Refer to the program specific RVU table.

Notes:

  • Some programs may require licenses for the resources available to and the resources being managed by the program. In that case, the following applies. In addition to the entitlements required for the resources used by the program directly, licensee must obtain entitlements for this program sufficient to cover the resources managed by the program.
  • Some programs may be licensed on a managed basis only. In that case, the following applies. Instead of the entitlements required for the resources used by the program directly, licensee must obtain entitlements for this program sufficient to cover the resources managed by the program.

Passport Advantage

IBM ILOG Elixir Enterprise

                                                       Part
Program name/Description                               number
 
IBM ILOG Elixir Enterprise All-Modules                 D0CVTLL
Deployment Processor Value Unit License + SW
Subscription & Support 12 Months
IBM ILOG Elixir Enterprise All-Modules                 E08QDLL
Deployment Processor Value Unit Annual SW
Subscription & Support Renewal
IBM ILOG Elixir Enterprise All-Modules                 D0CVULL
Deployment Processor Value Unit SW Subscription
& Support Reinstatement 12 Months
 
IBM ILOG Elixir Enterprise Developer Edition           D0CVVLL
Authorized User License + SW Subscription &
Support 12 Months
IBM ILOG Elixir Enterprise Developer Edition           E08QELL
Authorized User Annual SW Subscription & Support
Renewal
IBM ILOG Elixir Enterprise Developer Edition           D0CVWLL
Authorized User SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG Elixir Enterprise All-Modules                 D0JW4LL
Deployment Authorized User License + SW
Subscription & Support 12 Months
IBM ILOG Elixir Enterprise All-Modules                 E0C90LL
Deployment Authorized User Annual SW
Subscription & Support Renewal
IBM ILOG Elixir Enterprise All-Modules                 D0JW5LL
Deployment Authorized User SW Subscription &
Support Reinstatement 12 Months
 
IBM ILOG Elixir Enterprise Diagram Deployment          D0JW6LL
Authorized User License + SW Subscription &
Support 12 Months
IBM ILOG Elixir Enterprise Diagram Deployment          E0C91LL
Authorized User Annual SW Subscription & Support
Renewal
IBM ILOG Elixir Enterprise Diagram Deployment          D0JW7LL
Authorized User SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG Elixir Enterprise Radar Chart                 D0JW8LL
Deployment Authorized User License + SW
Subscription & Support 12 Months
IBM ILOG Elixir Enterprise Radar Chart                 E0C92LL
Deployment Authorized User Annual SW
Subscription & Support Renewal
IBM ILOG Elixir Enterprise Radar Chart                 D0JW9LL
Deployment Authorized User SW Subscription &
Support Reinstatement 12 Months
 
IBM ILOG Elixir Enterprise Treemap Deployment          D0JWALL
Authorized User License + SW Subscription &
Support 12 Months
IBM ILOG Elixir Enterprise Treemap Deployment          E0C93LL
Authorized User Annual SW Subscription & Support
Renewal
IBM ILOG Elixir Enterprise Treemap Deployment          D0JWBLL
Authorized User SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG Elixir Enterprise Timeline Deployment         D0JWCLL
Authorized User License + SW Subscription &
Support 12 Months
IBM ILOG Elixir Enterprise Timeline Deployment         E0C94LL
Authorized User Annual SW Subscription & Support
Renewal
IBM ILOG Elixir Enterprise Timeline Deployment         D0JWDLL
Authorized User SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG Elixir Enterprise Heatmaps Deployment         D0JWELL
Authorized User License + SW Subscription &
Support 12 Months
IBM ILOG Elixir Enterprise Heatmaps Deployment         E0C95LL
Authorized User Annual SW Subscription & Support
Renewal
IBM ILOG Elixir Enterprise Heatmaps Deployment         D0JWFLL
Authorized User SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG Elixir Enterprise Gantt Deployment            D0JWGLL
Authorized User License + SW Subscription &
Support 12 Months
IBM ILOG Elixir Enterprise Gantt Deployment            E0C96LL
Authorized User Annual SW Subscription & Support
Renewal
IBM ILOG Elixir Enterprise Gantt Deployment            D0JWHLL
Authorized User SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG Elixir Enterprise 3D Charts Deployment        D0JWILL
Authorized User License + SW Subscription &
Support 12 Months
IBM ILOG Elixir Enterprise 3D Charts Deployment        E0C97LL
Authorized User Annual SW Subscription & Support
Renewal
IBM ILOG Elixir Enterprise 3D Charts Deployment        D0JWJLL
Authorized User SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG Elixir Enterprise Calendar Deployment         D0JWKLL
Authorized User License + SW Subscription &
Support 12 Months
IBM ILOG Elixir Enterprise Calendar Deployment         E0C98LL
Authorized User Annual SW Subscription & Support
Renewal
IBM ILOG Elixir Enterprise Calendar Deployment         D0JWLLL
Authorized User SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG Elixir Enterprise Gauges & Dials              D0JWMLL
Deployment Authorized User License + SW
Subscription & Support 12 Months
IBM ILOG Elixir Enterprise Gauges & Dials              E0C99LL
Deployment Authorized User Annual SW
Subscription & Support Renewal
IBM ILOG Elixir Enterprise Gauges & Dials              D0JWNLL
Deployment Authorized User SW Subscription &
Support Reinstatement 12 Months
 
IBM ILOG Elixir Enterprise Maps Deployment             D0JWPLL
Authorized User License + SW Subscription &
Support 12 Months
IBM ILOG Elixir Enterprise Maps Deployment             E0C9ALL
Authorized User Annual SW Subscription & Support
Renewal
IBM ILOG Elixir Enterprise Maps Deployment             D0JWQLL
Authorized User SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG Elixir Enterprise Organization Chart          D0JWRLL
Deployment Authorized User License + SW
Subscription & Support 12 Months
IBM ILOG Elixir Enterprise Organization Chart          E0C9BLL
Deployment Authorized User Annual SW
Subscription & Support Renewal
IBM ILOG Elixir Enterprise Organization Chart          D0JWSLL
Deployment Authorized User SW Subscription &
Support Reinstatement 12 Months
 
IBM ILOG Elixir Enterprise Pivot Charts                D0JWVLL
Deployment Authorized User License + SW
Subscription & Support 12 Months
IBM ILOG Elixir Enterprise Pivot Charts                E0C9DLL
Deployment Authorized User Annual SW
Subscription & Support Renewal
IBM ILOG Elixir Enterprise Pivot Charts                D0JWWLL
Deployment Authorized User SW Subscription &
Support Reinstatement 12 Months
 

IBM ILOG JViews Enterprise

                                                       Part
Program name/Description                               number
 
IBM ILOG JViews Enterprise Processor Value Unit        D0CCQLL
(PVU) License + SW Subscription & Support 12
Months
IBM ILOG JViews Enterprise Processor Value Unit        E08I9LL
(PVU) Annual SW Subscription & Support Renewal
IBM ILOG JViews Enterprise Processor Value Unit        D0CCRLL
(PVU) SW Subscription & Support Reinstatement 12
Months
 
IBM ILOG JViews Enterprise Authorized User             D0CCWLL
License + SW Subscription & Support 12 Months
IBM ILOG JViews Enterprise Authorized User             E08ICLL
Annual SW Subscription & Support Renewal
IBM ILOG JViews Enterprise Authorized User SW          D0CCXLL
Subscription & Support Reinstatement 12 Months
 
IBM ILOG JViews Enterprise Developer Edition           D0CD0LL
Authorized User License + SW Subscription &
Support 12 Months
IBM ILOG JViews Enterprise Developer Edition           E08IELL
Authorized User Annual SW Subscription & Support
Renewal
IBM ILOG JViews Enterprise Developer Edition           D0CD1LL
Authorized User SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG JViews Enterprise Desktop Deployment          D0CW3LL
Resource Value Unit License + SW Subscription &
Support 12 Months
IBM ILOG JViews Enterprise Desktop Deployment          E08QILL
Resource Value Unit Annual SW Subscription &
Support Renewal
IBM ILOG JViews Enterprise Desktop Deployment          D0CW4LL
Resource Value Unit SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG JViews Enterprise Web Deployment              D0CWDLL
Processor Value Unit License + SW Subscription &
Support 12 Months
IBM ILOG JViews Enterprise Web Deployment              E08QNLL
Processor Value Unit Annual SW Subscription &
Support Renewal
IBM ILOG JViews Enterprise Web Deployment              D0CWELL
Processor Value Unit SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG JViews Maps Desktop Deployment Resource       D0CWSLL
Value Unit License + SW Subscription & Support
12 Months
IBM ILOG JViews Maps Desktop Deployment Resource       E08QULL
Value Unit Annual SW Subscription & Support
Renewal
IBM ILOG JViews Maps Desktop Deployment Resource       D0CWTLL
Value Unit SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG JViews Maps Web Deployment Processor          D0CWULL
Value Unit License + SW Subscription & Support
12 Months
IBM ILOG JViews Maps Web Deployment Processor          E08QVLL
Value Unit Annual SW Subscription & Support
Renewal
IBM ILOG JViews Maps Web Deployment Processor          D0CWVLL
Value Unit SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG JViews Diagrammer Web Deployment              D0CWYLL
Processor Value Unit License + SW Subscription &
Support 12 Months
IBM ILOG JViews Diagrammer Web Deployment              E08QXLL
Processor Value Unit Annual SW Subscription &
Support Renewal
IBM ILOG JViews Diagrammer Web Deployment              D0CWZLL
Processor Value Unit SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG JViews Diagrammer Desktop Deployment          D0CX0LL
Resource Value Unit License + SW Subscription &
Support 12 Months
IBM ILOG JViews Diagrammer Desktop Deployment          E08QYLL
Resource Value Unit Annual SW Subscription &
Support Renewal
IBM ILOG JViews Diagrammer Desktop Deployment          D0CX1LL
Resource Value Unit SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG JViews Gantt Desktop Deployment  7            D0CX2LL
Resource Value Unit License + SW Subscription &
Support 12 Months
IBM ILOG JViews Gantt Desktop Deployment               E08QZLL
Resource Value Unit Annual SW Subscription &
Support Renewal
IBM ILOG JViews Gantt Desktop Deployment               D0CX3LL
Resource Value Unit SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG JViews Charts Desktop Deployment              D0CXALL
Resource Value Unit License + SW Subscription &
Support 12 Months
IBM ILOG JViews Charts Desktop Deployment              E08R3LL
Resource Value Unit Annual SW Subscription &
Support Renewal
IBM ILOG JViews Charts Desktop Deployment              D0CXBLL
Resource Value Unit SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG JViews Charts Web Deployment Processor        D0CXCLL
Value Unit License + SW Subscription & Support
12 Months
IBM ILOG JViews Charts Web Deployment Processor        E08R4LL
Value Unit Annual SW Subscription & Support
Renewal
IBM ILOG JViews Charts Web Deployment Processor        D0CXDLL
Value Unit SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG JViews Gantt Web Deployment Processor         D0CXELL
Value Unit License + SW Subscription & Support
12 Months
IBM ILOG JViews Gantt Web Deployment Processor         E08R5LL
Value Unit Annual SW Subscription & Support
Renewal
IBM ILOG JViews Gantt Web Deployment Processor         D0CXFLL
Value Unit SW Subscription & Support
Reinstatement 12 Months

IBM ILOG JViews Maps for Defense

                                                       Part
Program name/Description                               number
 
IBM ILOG JViews Maps for Defense Authorized User       D0CCSLL
License + SW Subscription & Support 12 Months
 
IBM ILOG JViews Maps for Defense Authorized User       E08IALL
Annual SW Subscription & Support Renewal
 
IBM ILOG JViews Maps for Defense Authorized User       D0CCTLL
SW Subscription & Support Reinstatement 12
Months
 
IBM ILOG JViews Maps for Defense Processor Value       D0CCULL
Unit (PVU) License + SW Subscription & Support 12
Months
IBM ILOG JViews Maps for Defense Processor Value       E08IBLL
Unit (PVU) Annual SW Subscription & Support
Renewal
IBM ILOG JViews Maps for Defense Processor Value       D0CCVLL
Unit (PVU) SW Subscription & Support
Reinstatement 12 Months
IBM ILOG JViews Maps for Defense Developer             D0CCYLL
Edition Authorized User License + SW Subscription
& Support 12 Months
IBM ILOG JViews Maps for Defense Developer             E08IDLL
Edition Authorized User Annual SW Subscription &
Support Renewal
IBM ILOG JViews Maps for Defense Developer
Edition Authorized User SW Subscription & Support      D0CCZLL
Reinstatement 12 Months
 
IBM ILOG JViews Maps for Defense Desktop               D0CVXLL
Deployment Resource Value Unit License + SW
Subscription & Support 12 Months
IBM ILOG JViews Maps for Defense Desktop               E08QFLL
Deployment Resource Value Unit Annual SW
Subscription & Support Renewal
IBM ILOG JViews Maps for Defense Desktop               D0CVYLL
Deployment Resource Value Unit SW Subscription &
Support Reinstatement 12 Months
 
IBM ILOG JViews Maps for Defense Web Deployment        D0CVZLL
Processor Value Unit License + SW Subscription &
Support 12 Months
IBM ILOG JViews Maps for Defense Web Deployment        E08QGLL
Processor Value Unit Annual SW Subscription &
Support Renewal
IBM ILOG JViews Maps for Defense Web Deployment        D0CW0LL
Processor Value Unit SW Subscription & Support
Reinstatement 12 Months

IBM ILOG Views

                                                       Part
Program name/Description                               number

IBM ILOG Views Deployment Resource Value Unit          D0CW1LL
License + SW Subscription & Support 12 Months
IBM ILOG Views Deployment Resource Value Unit          E08QHLL
Annual SW Subscription & Support Renewal
IBM ILOG Views Deployment Resource Value Unit SW       D0CW2LL
Subscription & Support Reinstatement 12 Months
 
IBM ILOG Views Developer Edition Authorized User       D0CW5LL
License + SW Subscription & Support 12 Months
IBM ILOG Views Developer Edition Authorized User       E08QJLL
Annual SW Subscription & Support Renewal
IBM ILOG Views Developer Edition Authorized User       D0CW6LL
SW Subscription & Support Reinstatement 12
Months
 
IBM ILOG Views Maps Deployment Resource Value          D0CW7LL
Unit License + SW Subscription & Support 12
Months
IBM ILOG Views Maps Deployment Resource Value          E08QKLL
Unit Annual SW Subscription & Support Renewal
IBM ILOG Views Maps Deployment Resource Value          D0CW8LL
Unit SW Subscription & Support Reinstatement 12
Months
 
IBM ILOG Views Maps Developer Edition Authorized       D0CW9LL
User License + SW Subscription & Support 12
Months
IBM ILOG Views Maps Developer Edition Authorized       E08QLLL
User Annual SW Subscription & Support Renewal
IBM ILOG Views Maps Developer Edition Authorized       D0CWALL
User SW Subscription & Support Reinstatement 12
Months
 
IBM ILOG Views Charts Developer Edition                D0CWBLL
Authorized User License + SW Subscription &
Support 12 Months
IBM ILOG Views Charts Developer Edition                E08QMLL
Authorized User Annual SW Subscription & Support
Renewal
IBM ILOG Views Charts Developer Edition                D0CWCLL
Authorized User SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG Views Charts Deployment Resource Value        D0CWILL
Unit License + SW Subscription & Support 12
Months
IBM ILOG Views Charts Deployment Resource Value        E08QQLL
Unit Annual SW Subscription & Support Renewal
IBM ILOG Views Charts Deployment Resource Value        D0CWJLL
Unit SW Subscription & Support Reinstatement 12
Months
 
IBM ILOG Views Graph Layout Deployment Resource        D0CWKLL
Value Unit License + SW Subscription & Support
12 Months
IBM ILOG Views Graph Layout Deployment Resource        E08QRLL
Value Unit Annual SW Subscription & Support
Renewal
IBM ILOG Views Graph Layout Deployment Resource        D0CWLLL
Value Unit SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG Views Graph Layout Developer Edition          D0CWWLL
Authorized User License + SW Subscription &
Support 12 Months
IBM ILOG Views Graph Layout Developer Edition          E08QWLL
Authorized User Annual SW Subscription & Support
Renewal
IBM ILOG Views Graph Layout Developer Edition          D0CWXLL
Authorized User SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG Views Data Access Deployment Resource         D0CX6LL
Value Unit License + SW Subscription & Support
12 Months
IBM ILOG Views Data Access Deployment Resource         E08R1LL
Value Unit Annual SW Subscription & Support
Renewal
IBM ILOG Views Data Access Deployment Resource         D0CX7LL
Value Unit SW Subscription & Support
Reinstatement 12 Months
 
IBM ILOG Views Data Access Developer Edition           D0CX8LL
Authorized User License + SW Subscription &
Support 12 Months
IBM ILOG Views Data Access Developer Edition           E08R2LL
Authorized User Annual SW Subscription & Support
Renewal
IBM ILOG Views Data Access Developer Edition           D0CX9LL
Authorized User SW Subscription & Support
Reinstatement 12 Months
 

Passport Advantage customer: Media pack entitlement details .

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Entitled maintenance        Media packs                     Part
offerings description       description                     number
 
ILOG Elixir Enterprise V3.5:
 
IBM ILOG Elixir Enterprise  ILOG Elixir Enterprise           B8017ML
Developer Edition per       V3.0 Multiplatform English
Authorised User             Media Pack
 
ILOG JViews Enterprise V8.8
 
ILOG JViews Enterprise per  IBM ILOG JViews Enterprise       B8016ML
 Authorised User             V8.7 Multiplatform
                             Multilingual Media Pack
ILOG JViews Enterprise per  IBM ILOG JViews Enterprise       B8016ML
 Processor Value Unit        V8.7 Multiplatform
                             Multilingual Media Pack
 
ILOG JViews Maps for Defense V8.8
 
ILOG JViews Maps for        ILOG JViews Maps for             B8014ML
 Defense per Authorised      Defense V8.7 Multiplatform
 User                        Multilingual Media Pack
ILOG JViews Maps for        ILOG JViews Maps for             B8014ML
 Defense per Processor       Defense V8.7 Multiplatform
 Value Unit                  Multilingual Media Pack
 
ILOG Views Developer Edition V5.5
 
IBM ILOG Views Developer    IBM ILOG Views V5.4              B8015ML
Edition per Authorised      Multiplatform Multilingual
User                        Media Pack

Processor Value Unit (PVU) sub-capacity licensing

This software product is eligible for sub-capacity licensing. Customers must accept the terms of the IBM International Passport Advantage Agreement Attachment for Sub-Capacity Licensing Terms (Attachment), and must obtain PVU Proofs of Entitlement (PoEs) for the maximum processor core capacity available to an eligible sub-capacity product when deployed in an eligible virtualization environment. This is also referred to as sub-capacity or virtualization capacity licensing.

Customers must use the IBM License Metric Tool unless they meet the exceptions described in the Attachment.

For information regarding PVU sub-capacity licensing, including terms and IBM License Metric Tool ordering information, visit

http://www.ibm.com/software/lotus/passportadvantage/subcaplicensing.html


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Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and IBM Agreement for Acquisition of Software Maintenance.

This product is available only via Passport Advantage. It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the programs. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the programs and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the programs as long as support is in effect.

License Information form number
  • IBM ILOG Elixir Enterprise: L-ASAY-8FGKWV
  • IBM ILOG JViews Enterprise: L-ASAY-83SF29
  • IBM ILOG JViews Maps for Defense: L-ASAY-83SFRV
  • IBM ILOG Views: L-ASAY-83SEAR

The programs' License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Usage restriction

Yes

Usage is limited to the quantity of Value Units licensed.

For additional information, refer to the License Information document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short-duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
IBM Operational Support Services - SoftwareXcel

No

Other support

Passport Advantage

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



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Top rule
IBM Electronic Services
Bottom rule

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

http://www.ibm.com/support/electronic


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Top rule
Prices
Bottom rule

For all local charges, contact your IBM representative.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.



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Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

AIX 5L and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, ILOG, ILOG Elixir, PartnerWorld, AIX, POWER, WebSphere, Passport Advantage, Express and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Adobe is a trademark of Adobe Systems Incorporated in the United States, and/or other countries.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Intel, Itanium and Pentium are trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use