IBM Tivoli OMNIbus and Network Manager V9.1 includes new release and repricing of Tivoli Netcool Configuration Manager V6.3

IBM United States Software Announcement 211-387
October 18, 2011


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number Order now Order now


Top rule
At a glance
Bottom rule

IBM® Tivoli® OMNIbus and Network Manager V9.1 includes IBM Tivoli Netcool/OMNIbus™ V7.3.1, IBM Tivoli Network Manager IP Edition V3.9, and now includes IBM Tivoli Netcool® Configuration Manager V6.3 delivering you significant potential benefits in the following areas:

  • Enhanced visualization that improves ease of use and faster time to value
  • Improvements in performance and scalability
  • Extended integration with Tivoli and third-party software
  • Delivers lower cost of ownership including easier deployment and monitoring improvements
  • Increased network technology support
  • Improves time to value for management of new devices into the network and improve the robustness of the network
  • Improved visualization integration across event, network management, configuration, and compliance management, enabling key operational workflows almost seamlessly within a common visualization layer, thereby driving strong integrated workflows at the visualization layer across Event, Network Management, Configuration and Compliance Management
For ordering, contact Your IBM representative or an IBM Business Partner.
For more information contact the Americas Call Centers at
800-IBM-CALL (426-2255).
 
Reference: SE001


Back to topBack to top
 
Top rule
Overview
Bottom rule

IBM Tivoli OMNIbus and Network Manager V9.1 is designed to provide a cost-effective Service Assurance solution for real-time network discovery, network monitoring, and event management of IT domains and next-generation network environments. The customizable web-based user interface, enabled through the Tivoli Integrated Portal infrastructure, allows you to achieve end-to-end visualization, navigation, security, and reporting (real time and historical) across Tivoli and third-party management tools.

IBM Tivoli OMNIbus and Network Manager V9.1 delivers event, network, and configuration management enabling network device security and control in a single offering. It gives you the opportunity to capitalize on the tight integration between Tivoli Netcool/OMNIbus, Tivoli Network Manager IP Edition, and Tivoli Netcool Configuration Manager. These three products, also orderable separately, provide unrivalled visibility and control of the managed domain and as a joint offering provide the depth and breadth of management capability required almost regardless of size.

Designed for use in both the smallest to some of the largest deployments, this fast-to-deploy solution offers around-the-clock event and network management with high automation to help you deliver continuous uptime of business, IT, and network services.

IBM Tivoli Netcool Configuration Manager V6.3 is the next generation of intelligent networking solutions for network-driven organizations so they can control, manage, and scale their networks. Tivoli Netcool Configuration Manager V6.3 provides a best-in-class network automation solution for multivendor devices, for example, routers, switches, hubs, and firewalls. This powerful solution includes network configuration and change management, policy-based compliance management, and software upgrades.

Tivoli Netcool Configuration Manager V6.3 helps you to enforce granular access control and security, automate configuration changes, enable network compliance, and accurately provision devices, virtually irrespective of vendor, type, model, or operating system. Leveraging IBM DB2® technology, Tivoli Netcool Configuration Manager is designed to manage data more effectively and efficiently. Greater availability is delivered through enhancements such as online, automated database reorganization. In addition, the increased scalability and the ability to leverage the latest in server technology helps deliver increased performance of backup and recovery processes.

With Tivoli Netcool Configuration Manager V6.3, you get a new pricing structure and three features to improve time to value, and improve the robustness and reliability of multivendor, critical networks.

Highlights

  • Launch key Tivoli Netcool Configuration Manager UI components within Tivoli Integrated Portal (TIP) (for example, apply command set, revert config, policy check) to drive key operational workflows seamlessly within TIP, thereby driving strong integrated workflows at the visualization layer across event, network management, configuration and compliance management.
    • Supporting launch-in-context of Tivoli Netcool Configuration Manager UIs from OMNIbus and Network Manager to drive more advanced operational and administration use cases.
  • Activity Viewer - lets you visualize Tivoli Netcool Configuration Manager activities in a timeline viewer portlet to clearly see key Tivoli Netcool Configuration Manager activities.
  • Ready-to-use compliance reports using Tivoli Common Reporting (TCR).
  • AIX® and SUSE platform support.
  • Supports additional databases including DB2.
  • Uses federal market enabler: FIPS 140-2.
  • Virtualization
    • Network proxy and gateway support, to enable management of networking components within proxy and gateway (for example, management of a vSwitch within a hypervisor or devices being managed via an EMS (Electronic Management System)
    • Improved visualization of virtual devices
    • Drivers for networking components within a virtualized solution (for example, configuration of vSwitches)
  • Service activation
    • Service management interface (SMI) includes enhanced APIs for network configuration management to support activation driven by external systems.
  • Enhanced policy definition by enabling programmatic constructs that are supported via the introduction of Java™ scripting within compliance policies definitions.
    • Provides the ability to include external calls as a part of Java script policy definitions

IBM Tivoli Netcool/OMNIbus V7.3.1 is designed to scale from the smallest to some of the largest, most complex environments across business applications, virtualized servers, network devices and protocols, Internet protocols, and security and storage devices. Breadth of coverage, rapid deployment, ease of use, high resilience, and exceptional scalability and performance are just some of the reasons leading global organizations are leveraging Tivoli Netcool/OMNIbus to manage some of the world's largest, most complex environments.

IBM Tivoli Network Manager IP Edition V3.9 helps an organization visualize and understand the layout of complex networks and the impact of events upon them. Its root-cause analysis allows Network Operations Centers' (NOC) operators to work more efficiently by focusing time and attention on root-cause events and identifying symptom events that can be filtered into a separate view.



Back to topBack to top
 
Top rule
Key prerequisites
Bottom rule

Refer to the Hardware requirements and Software requirements sections.



Back to topBack to top
 
Top rule
Planned availability date
Bottom rule

IBM Tivoli OMNIbus and Network Manager V9.1

  • October 21, 2011: Electronic general availability
  • November 04, 2011: Media and physical general availability

IBM Tivoli Netcool Configuration Manager V6.3

  • October 21, 2011: Electronic general availability
  • November 04, 2011: Media and physical general availability


Back to topBack to top
 
Top rule
Description
Bottom rule

Tivoli Netcool Configuration Manager V6.3 provides new features.

Managing change within complex networks

A fault, error, or misconfiguration in the network can be the proverbial needle in a haystack. With the number of hubs, routers, switches, and other network devices in some organizations now reaching into the hundreds of thousands - and even the smallest networks experiencing ongoing change as technology and business needs evolve - preventing configuration mistakes and then locating and eliminating the source once problems occur require solutions beyond those that even the best-equipped companies typically employ.

To combat change induced problems and the performance degradation that can follow, organizations of all sizes have implemented policies aimed at ensuring that changes occur in a consistent, systematic, and accountable manner. They have implemented management solutions designed to discover devices and information about them, provide visibility into how the network is constructed and organized, monitor connectivity and device use, and reduce the time required for troubleshooting once problems occur, but policies are only as good as the organization's adherence to them. Also, network management solutions often were designed and implemented to address other needs.

Meanwhile, configuration problems continue. Non-compliant ad hoc changes, inconsistent on-the-fly changes and simple human error that can occur even when staff members are working within a policy all can introduce changes that can impact the network and damage business productivity.

So how do you manage change? How do you ensure that changes are made efficiently and correctly? How do you track improper changes back to their source so you can correct them now and prevent more errors in the future?

An effective way to manage network change and the configuration challenges that come with it is to integrate IBM Tivoli Netcool configuration management solutions with the industry-leading Tivoli solutions you already use.

Tivoli Netcool solutions add capabilities that have been specifically designed to enhance network and device visibility, discover change, deliver real-time configuration status reports, help ensure compliant configuration, and provide rollback functions when necessary. Tivoli Netcool configuration management solutions enable you to integrate data and capabilities from multiple tools to get the most from your Tivoli management implementation.

Unique advantages of Tivoli Netcool configuration management solutions include:

  • Automation of network configuration tasks, from small networks to large complex networks, driving operational cost savings and improving network availability with the reduction of manual configuration errors.
  • SmartModel automation, which enables standardized representation of native device configuration.
  • A unified platform that provides a single point of access for all changes and policies.
  • Accurate configuration capabilities with nondisruptive rollback and reusable templates.
  • Extensive visibility into security, with access control based on roles, devices, and commands.
  • Always-on compliance to help efforts to enforce regulatory, security and operational policies.
  • Support for approval and scheduling of unit-of-work workflows.
  • Upgrade operating systems for the devices being managed.

A configuration management solution is valuable in itself, especially best-of-breed solutions such as those provided by Tivoli Netcool software, but organizations can extend the value of Tivoli Netcool configuration management solutions even further by deploying them as part of the larger Tivoli network management portfolio, integrating with other key functional areas such as fault management, network management, and performance management.

Configuration management is essential in today's complex networks

Change is constant, whether within an individual network or reaching across the entire instrumented, interconnected, and intelligent world and managing change, especially when it comes to device configuration, is essential. Without configuration management, errors introduced during change can damage a host of critical operations from provisioning to performance, and from availability to security. Answers to your complex network questions:

  • Reliable and verifiable change automation
    • Track every change on every device even the ones that did not go through "official channels"
    • Push out thousands of complex network changes and verify each change, every time
    • Build intelligent command sets with built in error checking and control
    • Provide repeatable templates and processes that can be used with confidence
  • Network security and access control
    • Control who can access what device and what commands and parameters they can use.
    • Maintain a complete log of all changes, including full two keystroke logs for terminals
    • Build effective change authorization workflows to maintain effective control of the network
  • Comprehensive network backup and recovery
    • Builds a comprehensive backup of all network devices through intelligent change monitoring
    • Enables recovery through rollback to a previous state without impacting the service
  • Prevent errors and ensure compliance
    • Industry first with pre-emptive compliance, prevent problems before they occur
    • Full policy engine to enforce standards, engineering mandates, and security

The organization can now meet these challenges and take its network management capabilities to a new level.

Configuration management solutions can extend management reach into devices and network areas that need greater attention, to help provide for increased network reliability and reduced chance of performance degradation due to error.

Whether the need is to repair a problem that was introduced during an official or unofficial change, to thoroughly investigate the impact of a new configuration before making a change, to confirm the configurations already in place in a network, to automate changes to ensure they are made in a standardized and timely manner, or to roll back a change that has resulted in a problem, configuration management is an important component of the management solution stack.

Network and configuration management solutions bring together data on topology, connectivity, performance, and other aspects of the network, adding value across the organization's entire management portfolio by increasing insight and enhancing management capabilities.

Configuration management extends event and network management capabilities

Configuration changes in the network are invariably the cause of many network, service, and user problems. But combining the data from fault, network, performance, and activation management systems helps provide greater visibility into network problems to minimize the impact of issues and reduce problem management costs. Launching in context capabilities from the active event list as part of the operational workflow helps engineers close out problems more quickly and reduce the impact on the business. This is the value of an effective configuration management solution. Tivoli Netcool Configuration Manager V6.3 strengthens the integration with Tivoli OMNIbus and Network Manager to enable a seamless flow for operational use cases with the adoption of the Tivoli Integrated Portal (TIP) technology and Tivoli Common Reporting (TCR).

An effective configuration management solution complements other management tools to create a unified system that makes full use of device visibility. It increases understanding of how network changes may affect service, provides real-time monitoring and analysis of quality issues, finds errors, and automates routine configuration management tasks to help reduce the chance of error. It improves adherence to corporate and regulatory standards through ongoing policy enforcement. It provides platform agnostic, cross-vendor capabilities that span existing hardware, software, and services. It is a scalable solution, even to the tens of thousands of devices that a large, multisite, multivendor enterprise or service provider network can have.

A comprehensive configuration management solution enhances existing event management capabilities such as the discovery of network devices and the collection, consolidation, and display of events and alarms in a centralized graphical console. Leveraging configuration change and compliance data enables the Tivoli Network Management portfolio to drive closed loop resolution for today's complex network problems.

Tivoli Netcool Configuration Manager V6.3 helps to improve existing performance management capabilities such as network-wide performance analysis, the monitoring and predicting of trends to help improve network utilization, and the ability to utilize network health information to reduce the likelihood and duration of service degradation, disruptions, and time-consuming troubleshooting.

IBM Tivoli OMNIbus and Network Manager V9.1 delivers both event and network management and enables network device security and control in a single offering. It gives you the opportunity to capitalize on the tight integration between Tivoli Netcool/OMNIbus, Tivoli Network Manager IP Edition, and Tivoli Netcool Configuration Manager. These three products, also orderable separately, provide unrivalled visibility and control of the managed domain and, as a joint offering, provide the depth and breadth of management capability required almost regardless of size.

IBM Tivoli Netcool Configuration Manager V6.3 is a configuration management and policy compliance solution which helps enable network device security and control. It can provide you with distinct value for your operational workflows and complements IBM Tivoli Netcool/OMNIbus fault management and enhances IBM Tivoli Network Manager topology solutions with configuration and compliancy data. Tivoli Netcool Configuration Manager, with the configuration capabilities of the IP network layer, can also be positioned along side Tivoli Provisioning Manager (TPM), Tivoli Application Dependency Discovery Manager (TADDM), and Tivoli Change and Configuration Management Database (CCMDB).

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


Back to topBack to top
 
Top rule
Product positioning
Bottom rule

IBM Tivoli OMNIbus and Network Manager V9.1 delivers both event and network management and enables network device security and control in a single offering. It gives you the opportunity to capitalize on the tight integration between Tivoli Netcool/OMNIbus, Tivoli Network Manager IP Edition, and Tivoli Netcool Configuration Manager. These three products, also orderable separately, provide unrivalled visibility and control of the managed domain and as a joint offering provide the depth and breadth of management capability required regardless of size.

IBM Tivoli Netcool Configuration Manager V6.3 is a configuration management and policy compliance solution which helps enable network device security and control. It can provide you with distinct value for your operational workflows and complements IBM Tivoli Netcool/OMNIbus fault management and enhances IBM Tivoli Network Manager topology solutions with configuration and compliancy data. Tivoli Netcool Configuration Manager, with the configuration capabilities of the IP network layer, could also be positioned along side Tivoli Provisioning Manager (TPM), Tivoli Application Dependency Discovery Manager (TADDM), and Tivoli Change And Configuration Management Database (CCMDB).



Back to topBack to top
 
Top rule
Program number
Bottom rule

 
Program               Program
number         VRM    name
5724-W11      9.1.0   IBM Tivoli OMNIbus and Network Manager
5724-S44      7.3.1   IBM Tivoli Netcool/OMNIbus
5724-S45      3.9.0   IBM Tivoli Network Manager IP Edition
5725-F56      6.3.0   IBM Tivoli Netcool Configuration Manager


Back to topBack to top
 
Top rule
Education support
Bottom rule

Comprehensive education for IBM Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit

http://www-306.ibm.com/software/tivoli/education/


Back to topBack to top
 
Top rule
Offering Information
Bottom rule

Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


Back to topBack to top
 
Top rule
Publications
Bottom rule

The Quick Start guide in English, French, and Chinese (Simplified) is available on separate CD with this program.

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.



Back to topBack to top
 
Top rule
Technical information
Bottom rule

Specified operating environment

Hardware requirements

On or after the October 21, 2011, go to the following website and select "Detailed system requirements" and then select the information needed under the product version.

http://www-947.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Monitoring
Software requirements

On or after the October 21, 2011, go to the following website and select "Detailed system requirements" and then select the information needed under the product version.

http://www-947.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Monitoring

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Limitations

Tivoli OMNIbus and Network Manager works with Linux® on System z®, but currently IBM Tivoli Netcool Configuration Manager does not work with Linux on System z.

Planning information

Installability

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and technical support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

IBM Tivoli OMNIbus and Network Manager is distributed with:

IBM Tivoli Netcool/OMNIbus is distributed with:

  • DVDs and CDs
  • Publications (refer to the Publications section)

IBM Tivoli Network Manager IP Edition is distributed with:

IBM Tivoli Netcool Configuration Manager is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document
  • Publications (refer to the Publications section)

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

IBM Tivoli OMNIbus and Network Manager, IBM Tivoli Netcool/OMNIbus, IBM Tivoli Network Manager IP Edition, and IBM Tivoli Netcool Configuration Manager use the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



Back to topBack to top
 
Top rule
Software Services
Bottom rule

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


Back to topBack to top
 
Top rule
Licensing metric definitions and pricing examples
Bottom rule

Licensing metric definitions

Install

Install is a unit of measure by which the program can be licensed. An Install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each Install of the program.

Resource Value Unit (RVU)

Resource Value Unit (RVU) is a unit of measure by which the program can be licensed. RVU Proofs of Entitlement (PoEs) are based on the number of units of a specific resource used or managed by the program. Licensee must obtain sufficient entitlements for the number of RVUs required for licensee's environment for the specific resources as specified in the table below. RVU entitlements are specific to the program and the type of resource and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program or resource.

Instead of the entitlements required for the resources used by the program directly, licensee must obtain entitlements for this program sufficient to cover the resources managed by the program.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes.

Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot: A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files, or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Product and licensing websites

A complete list of IBM Tivoli products is available at

http://www.ibm.com/software/tivoli

IBM Tivoli product licensing documents are available at

http://www.ibm.com/software/tivoli/products/licensing.html

IBM software policies, including but not limited to those policies concerning backup, sub-capacity pricing, and migration, are available at

http://www.ibm.com/softwarepolicies

Passport Advantage

Through the Passport Advantage Agreement, you may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total Passport Advantage points value of the applicable acquisitions. Passport Advantage points are only used for calculating the Entitled Passport Advantage discount.

To determine the required IBM Tivoli product configuration under Passport Advantage, the IBM Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total Passport Advantage points value:

  1. Analyze your environment to determine the number of charge units for a product. The quantity of each product's part numbers to be ordered is determined by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each IBM Tivoli product part number. The Passport Advantage point value for the applicable part number, multiplied by the quantity for that part number, will determine the Passport Advantage points for that IBM Tivoli product part number. The sum of these Passport Advantage points determines the Passport Advantage point value of the applicable IBM Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total Passport Advantage points value.

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following

http://www.ibm.com/software/passportadvantage

The following Passport Advantage part number categories may be orderable:

  • License and Software Maintenance 12 Months - This is the product authorization with maintenance to the first anniversary date.
  • Annual Software Maintenance Renewal - This is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Maintenance Reinstatement 12 months - This is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
  • Media packs - These are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs - These contain printed documentation such as the User's Guide and Release Notes.

Pricing information

IBM Tivoli OMNIbus and Network Manager pricing information

IBM Tivoli OMNIbus and Network Manager is priced using the following chargeable components and metrics.

The following program is licensed on a per Install basis:

  • IBM Tivoli OMNIbus and Network Manager Base

When determining the number of entitlements required for licensee's installation or use of the program the installation or use of only the following program components are taken into consideration. In other words, licensee may install and use program components other than those listed below, under the license terms, but only the listed components are used to determine the number of entitlements required for the program.

  • IBM Tivoli Netcool/OMNIbus ObjectServer database

The following Programs are licensed on an RVU basis:

  • IBM Tivoli OMNIbus and Network Manager Network Device
  • IBM Tivoli OMNIbus and Network Manager Network Basic Device
  • IBM Tivoli OMNIbus and Network Manager Event Device
  • IBM Tivoli OMNIbus and Network Manager Event Basic Device
  • IBM Tivoli OMNIbus and Network Manager Event EMS
  • IBM Tivoli OMNIbus and Network Manager Event Q3 EMS
  • IBM Tivoli OMNIbus and Network Manager Configuration Standard Device
  • IBM Tivoli OMNIbus and Network Manager Configuration Standard Basic Device
  • IBM Tivoli OMNIbus and Network Manager SmartModel Device
  • IBM Tivoli OMNIbus and Network Manager SmartModel Basic Device
  • IBM Tivoli OMNIbus and Network Manager SmartModel Complex Device
  • IBM Tivoli OMNIbus and Network Manager Entry Device
  • IBM Tivoli OMNIbus and Network Manager Combined Management Device

The resources for the purpose of RVU calculation are either Network Device, Network Basic Device, Event Device, Event Basic Device, Event EMS, Event Q3 EMS, Configuration Standard Device, Configuration Standard Basic Device, SmartModel Device, SmartModel Basic Device, SmartModel Complex Device, Entry Device or Combined Management Device. Licensee must obtain entitlements for each resource managed regardless of any intermediate consolidation application.

A Network Device is an element for which licensee requires network management that has the capability to initiate a notification or respond to a request for notification. Examples include, but are not limited to routers and switches.

An Event Device is an element that has the capability to initiate a notification or respond to a request for notification. Examples include, but are not limited to, servers, routers, and switches.

An Entry Device is an element for which licensee requires event network and configuration management that has the capability to initiate a notification or respond to a request for notification, or has an interface that is open for configuration management (for example, Command Line Interface-CLI) using the native capabilities of the device. Examples include, but are not limited to, hubs, gateways routers, and switches. Licensee may obtain RVUs to entitle management of a maximum of 1,000 Entry Devices.

A Combination Management Device is an element for which licensee requires event network and configuration management that has the capability to initiate a notification or respond to a request for notification or has an interface that is open for configuration management (for example, Command Line Interface-CLI) using the native capabilities of the device. Examples include, but are not limited to, hubs, gateways routers, and switches.

An Event Basic Device is a resource with limited computing power, equipment monitored by a special purpose sensor or telemetry device, or Network Subscriber Unit (NSU), for which Licensee requires event management. Examples include, but are not limited to, point-of-sale terminals, printers, VoIP telephones, DSL modems, cable modems, and assets such as production equipment, facilities-related items, and transportation-related items.

A Network Basic Device is a resource with limited computing power, equipment monitored by a special purpose sensor or telemetry device, or Network Subscriber Unit (NSU), for which licensee requires network management. Examples include, but are not limited to, point-of-sale terminals, printers, VoIP telephones, DSL modems, cable modems, and assets such as production equipment, facilities-related items, and transportation-related items.

Event EMS is an instance of an Element Management System provided by a non-IBM software vendor or network equipment provider that provides unified fault configuration, accounting performance, or security management of one or more physical devices, for which Licensee requires Event Management. Other resources counted as EMS include mainframe systems (which are measured per 400 MSUs), IBM Tivoli Monitoring when use of IBM Tivoli Monitoring is restricted to the forwarding of situation events relating only to performance data (broader usage of IBM Tivoli Monitoring requires Device pricing), and Microsoft® SCOM. A Million Service Units (MSUs) is defined as millions of Central Processing Unit (CPU) service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390® or System z software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs). For MSU capacity by vendor and machine, refer to

http://www.ibm.com/systems/z/resources/swprice/reference/exhibits/hardware.html

An Event Q3 EMS is an instance of an Element Management System, which is interfaced via the Q3 protocol, for which Licensee requires event management.

A Configuration Standard Device has an interface that is open for configuration management (for example, Command Line Interface (CLI)) using the native capabilities of the device. Examples include, but are not limited to hubs, gateways routers and switches.

A Configuration Standard Basic Device is a resource with limited computing power, equipment monitored by a special purpose sensor or telemetry device, or Network Subscriber Unit (NSU). Examples include, but are not limited to, point-of-sale terminals, printers, VoIP telephones, DSL modems, cable modems, and assets such as production equipment, facilities-related items, and transportation-related items.

A SmartModel Device is a resource for which Licensee needs advanced modeling capabilities. Examples include, but are not limited to, consumer Customer Premise Equipment (CPE) type devices, small enterprise routers, switches used as gateways, on-premise equipment typically, aggregation and core type devices found in the network.

A SmartModel Basic Device is a resource with limited computing power, equipment monitored by a special purpose sensor or telemetry device, or Network Subscriber Unit (NSU) for which Licensee needs advanced modeling capabilities. Examples include, but are not limited to, point-of-sale terminals, printers, VoIP telephones, DSL modems, cable modems, and assets such as production equipment, facilities-related items, and transportation-related items.

A SmartModel Complex Device is an element that meets one of the following criteria:

  • A high-capacity device capable of providing higher layer (OSI layer 4+) services.
  • A very large routing or switching device.
  • A device capable of supporting multiple virtual images.

The following components of Tivoli Netcool/OMNIbus are not priced and unlimited instances of these are included in each Tivoli Netcool OMNIbus and Network Manager entitlement.

Tivoli Netcool/OMNIbus Object Server to Object Server Gateways
Tivoli Netcool/OMNIbus Probe Consolidation Server
Tivoli Netcool/OMNIbus Firewall Bridge
Tivoli Netcool/OMNIbus Administrator GUI
Tivoli Netcool/OMNIbus Process Agent
Integration with IBM Tivoli Service Request Manager®
Integration with the IBM Tivoli Data Warehouse
Netcool utility functions

RVU conversion table:

  • From 1 to 100 Resources, 1.0 RVU per Resource
  • From 101 to 250 Resources, 100 RVUs plus 0.9 RVUs per Resource above 100
  • From 251 to 500 Resources, 235 RVUs plus 0.8 RVUs per Resource above 250
  • From 501 to 750 Resources, 435 RVUs plus 0.6 RVUs per Resource above 500
  • From 751 to 1,250 Resources, 585 RVUs plus 0.5 RVUs per Resource above 750
  • From 1,251 to 2,000 Resources, 835 RVUs plus 0.4 RVUs per Resource above 1,250
  • For more than 2,000 Resources, 1,135 RVUs plus 0.30 RVUs per Resource above 2,000
IBM Tivoli Netcool Configuration Manager pricing information

IBM Tivoli Netcool Configuration Manager is priced using the following chargeable components and metrics.

The following program is licensed on a per Install basis:

  • IBM Tivoli Netcool Configuration Manager Base

The following programs are licensed on an RVU basis:

  • IBM Tivoli Netcool Configuration Manager Configuration Standard Device
  • IBM Tivoli Netcool Configuration Manager Configuration Standard Basic Device
  • IBM Tivoli Netcool Configuration Manager SmartModel Device
  • IBM Tivoli Netcool Configuration Manager SmartModel Basic Device
  • IBM Tivoli Netcool Configuration Manager SmartModel Complex Device

The resources for the purpose of RVU calculation are either Configuration Standard Device, Configuration Standard Basic Device, SmartModel Device, SmartModel Basic Device, or SmartModel Complex Device.

A Configuration Standard Device has an interface that is open for configuration management (for example, Command Line Interface (CLI)) using the native capabilities of the device. Examples include, but are not limited to, hubs, gateways, routers, and switches.

A Configuration Standard Basic Device is a resource with limited computing power, equipment monitored by a special purpose sensor or telemetry device, or Network Subscriber Unit (NSU). Examples include, but are not limited to, point-of-sale terminals, printers, VoIP telephones, DSL modems, cable modems, and assets such as production equipment, facilities-related items, and transportation-related items.

A SmartModel Device is a resource for which Licensee needs advanced modeling capabilities. Examples include, but are not limited to, consumer Customer Premise Equipment (CPE) type devices, small enterprise routers, switches used as gateways, on-premise equipment typically, aggregation and core type devices found in the network.

A SmartModel Basic Device is a resource with limited computing power, equipment monitored by a special purpose sensor or telemetry device, or Network Subscriber Unit (NSU) for which licensee needs advanced modeling capabilities. Examples include, but are not limited to, point-of-sale terminals, printers, VoIP telephones, DSL modems, cable modems, and assets such as production equipment, facilities-related items, and transportation-related items

A SmartModel Complex Device is an element that meets one of the following criteria:

  • A high-capacity device capable of providing higher layer (OSI layer 4+) services.
  • A very large routing or switching device.
  • A device capable of supporting multiple virtual images.

RVU conversion table:

  • From 1 to 100 Resources, 1.0 RVU per Resource
  • From 101 to 250 Resources, 100 RVUs plus 0.9 RVUs per Resource above 100
  • From 251 to 500 Resources, 235 RVUs plus 0.8 RVUs per Resource above 250
  • From 501 to 750 Resources, 435 RVUs plus 0.6 RVUs per Resource above 500
  • From 751 to 1,250 Resources, 585 RVUs plus 0.5 RVUs per Resource above 750
  • From 1,251 to 2,000 Resources, 835 RVUs plus 0.4 RVUs per Resource above 1,250
  • For more than 2,000 Resources, 1,135 RVUs plus 0.30 RVUs per Resource above 2,000

Pricing example

IBM Tivoli OMNIbus and Network Manager pricing example

Customer installs 1 application instance of the Tivoli OMNIbus and Network Manager base and would like network, event, and configuration management capabilities for 1,250 devices. This is a new installation of Tivoli OMNIbus and Network Manager, The customer has not previously purchased entry tier entitlements.

The customer requires the following:

  • Quantity of 1 Tivoli OMNIbus and Network Manager Base (1 for each active instance of the IBM Tivoli Netcool/OMNIbus ObjectServer database)
  • Quantity of 710 of Tivoli OMNIbus and Network Manager Entry* Device (100 multiplied by factor of 1.0 (100), added to 150 multiplied by a factor of 0.9 (135), added to 250 multiplied by a factor of 0.8 (200), added to 250 multiplied by a factor of 0.6 (150), added to 250 multiplied by a factor of 0.5 (125))
    * Because the customer has previously not purchased entry tier entitlements, the customer may purchase entitlements for a maximum of 1,000 devices using the Tivoli OMNIbus and Network Manager Entry Device
  • Quantity of 235 Tivoli OMNIbus and Network Manager Event Device (100 multiplied by factor of 1.0 (100), added to 150 multiplied by a factor of 0.9 (135))
  • Quantity of 235 Tivoli OMNIbus and Network Manager Network Device (100 multiplied by factor of 1.0 (100), added to 150 multiplied by a factor of 0.9 (135))
  • Quantity of 235 Tivoli OMNIbus and Network Manager Configuration Standard Device (100 multiplied by factor of 1.0 (100), added to 150 multiplied by a factor of 0.9 (135))

The same customer later requires Smart Model Device management for 250 of the devices previously entitled under Configuration Standard Device.

The customer requires the following:

  • Quantity of 235 trade up from Configuration Manager Configuration Standard Device (100 multiplied by factor of 1.0 (100), added to 150 multiplied by a factor of 0.9 (135))
IBM Tivoli Netcool Configuration Manager pricing example

ABC Telcom deploys 1 install of IBM Tivoli Netcool Configuration Manager on 1 server and is managing configurations on 2,500 devices. ABC needs SmartModel capabilities for 1,250 devices, of which 10 are very high capacity (SmartModel Complex), 1,240 are high-capacity, core type devices (SmartModel Device). The remainder of the devices (1,250) require Configuration Standard device support.

The customer requires the following:

                       Pricing   Quantity in  Installs   Net Resource
                       metric    customer     required   Value Units
                                 environment             required
 
IBM Tivoli Netcool     Install       1        1
Configuration Manager
Base
 
IBM Tivoli Netcool     RVU       1,250                    835*
Configuration Manager
Configuration Standard
Device
 
IBM Tivoli Netcool     RVU       1,240                    830**
Configuration Manager
SmartModel Device
 
IBM Tivoli Netcool     RVU          10                     10***
Configuration Manager
SmartModel Complex
Device
 
*   Quantity of 1,250 requires 835 RVUs per RVU Factor table.
**  Quantity of 1,240 requires 830 RVUs per RVU Factor table.
*** Quantity of 10 requires 10 RVUs per RVU Factor table.


Back to topBack to top
 
Top rule
Ordering information
Bottom rule

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product group: Tivoli
  Product Identifier Description (PID)
   IBM Tivoli OMNIbus and Network Manager (5724-W11)
  Product category: Network Management and Performance
 
Product group: Tivoli
  Product Identifier Description (PID)
   IBM Tivoli Netcool/OMNIbus (5724-S44)
  Product category: Network Management and Performance
 
Product group: Tivoli
  Product Identifier Description (PID)
   IBM Tivoli Network Manager IP Edition (5724-S45)
  Product category: Network Management and Performance
 
Product group: Tivoli
  Product Identifier Description (PID)
   IBM Tivoli Netcool Configuration Manager (5725-F56)
  Product category: Network Management and Performance

The programs in this announcement all have Value Unit-Based pricing.

Program                                                     Value Unit
number      Program name                                    exhibit

5724-W11  IBM Tivoli OMNIbus and Network Manager V9.1       VUE002
5724-S44  IBM Tivoli Netcool/OMNIbus V7.3.1                 VUE002
5724-S45  IBM Tivoli Network Manager IP Edition V3.9        VUE002
5725-F56  IBM Tivoli Netcool Configuration Manager V6.3     VUE002 

Value Unit exhibit VUE002

                                              Maximum
                  Resources         RVU       RVUs at     Cumulative
Level         Minimum  Maximum      factor    this level  RVUs

1 (minimum)        1      100       1.0       100           100
2                101      250       0.9       135           235
3                251      500       0.8       200           435
4                501      750       0.6       150           585
5                751    1,250       0.5       250           835
6              1,251    2,000       0.4       300         1,135
7 (maximum)    2,000 and above      0.3

Passport Advantage trade up

Below is a list of precursor products for which you must have already acquired a license, in order to be eligible to acquire equivalent licenses using the trade-up part numbers.

                                                          Trade-up
Precursor product      Trade-up product                   part number

IBM Tivoli Enterprise  IBM Tivoli OMNIbus and Network     D0B8KLL
 Console RVU            Manager Entry Tier
 
IBM Tivoli Netview     IBM Tivoli OMNIbus and Network     D0B8LLL
 RVU                    Manager Entry Tier
 
IBM Tivoli Enterprise  IBM Tivoli OMNIbus and Network     D0B8RLL
 Console RVU            Manager Entry Tier zLinux
 
IBM Tivoli Netview     IBM Tivoli OMNIbus and Network     D0B8SLL
 RVU                    Manager Entry Tier zLinux
 
IBM Tivoli Enterprise  IBM Tivoli OMNIbus and Network     D0B8YLL
 Console RVU            Manager Event Device Tier
 
IBM Tivoli Enterprise  IBM Tivoli OMNIbus and Network     D0B93LL
 Console RVU            Manager Event Device Tier zLinux
 
IBM Tivoli Enterprise  IBM Tivoli OMNIbus and Network     D0B99LL
 Console RVU            Manager Event Basic Device Tier
 
IBM Tivoli Enterprise  IBM Tivoli OMNIbus and Network     D0B9HLL
 Console RVU            Manager Event Basic Device
                        Tier zLinux
 
IBM Tivoli Enterprise  IBM Tivoli OMNIbus and Network     D0B9PLL
 Console RVU            Manager Event EMS Tier
 
IBM Tivoli Enterprise  IBM Tivoli OMNIbus and Network     D0B9SLL
 Console RVU            Manager Event EMS Tier zLinux
 
IBM Tivoli Enterprise  IBM Tivoli OMNIbus and Network     D0BA7LL
 Console RVU            Manager Network Basic Device
                        Tier
 
IBM Tivoli Netview     IBM Tivoli OMNIbus and Network     D0BA8LL
 RVU                    Manager Network Basic Device
                        Tier
 
IBM Tivoli Enterprise  IBM Tivoli OMNIbus and Network     D0BABLL
 Console RVU            Manager Network Basic Device
                        Tier zLinux
 
IBM Tivoli Netview     IBM Tivoli OMNIbus and Network     D0BACLL
 RVU                    Manager Network Basic Device
                        Tier zLinux
 
IBM Tivoli Enterprise  IBM Tivoli OMNIbus and Network     D0BAFLL
 Console RVU            Manager Network Device Tier
 
IBM Tivoli Netview     IBM Tivoli OMNIbus and Network     D0BAGLL
 RVU                    Manager Network Device Tier
 
IBM Tivoli Enterprise  IBM Tivoli OMNIbus and Network     D0BAQLL
 Console RVU            Manager Network Device Tier
                        zLinux
 
IBM Tivoli Netview     IBM Tivoli OMNIbus and Network     D0BARLL
 RVU                    Manager Network Device Tier
                        zLinux
 
IBM Tivoli Enterprise  IBM Tivoli OMNIbus and Network     D0BNBLL
 Console RVU            Manager Event Q3 Tier
 
IBM Tivoli Enterprise  IBM Tivoli OMNIbus and Network     D0BNELL
 Console RVU            Manager Event Q3 Tier zLinux
 
IBM Tivoli Enterprise  IBM Tivoli OMNIbus and Network     D0BTTLL
 Console RVU            Manager Base per Install
 
IBM Tivoli Netview     IBM Tivoli OMNIbus and Network     D0BTULL
 RVU                    Manager Base per Install
 
IBM Tivoli Enterprise  IBM Tivoli OMNIbus and Network     D0BTXLL
 Console RVU            Manager Base per Install zLinux
 
IBM Tivoli Netview     IBM Tivoli OMNIbus and Network     D0BTYLL
 RVU                    Manager Base per Install zLinux
 
 
IBM Tivoli Enterprise  IBM Tivoli Netcool/OMNIbus Event   D0BAVLL
 Console RVU            Device Tier
 
IBM Tivoli Enterprise  IBM Tivoli Netcool/OMNIbus Event   D0BB1LL
 Console RVU zLinux     Device Tier
 
IBM Tivoli Enterprise  IBM Tivoli Netcool/OMNIbus Event   D0BB7LL
 Console RVU            EMS Tier
 
IBM Tivoli Enterprise  IBM Tivoli Netcool/OMNIbus Event   D0BB1LL
 Console RVU zLinux     EMS Tier
 
IBM Tivoli Enterprise  IBM Tivoli Netcool/OMNIbus Event   D0BN4LL
 Console RVU            Q3 Tier
 
IBM Tivoli Enterprise  IBM Tivoli Netcool/OMNIbus Event   D0BN7LL
 Console RVU zLinux     Q3 Tier
 
IBM Tivoli             IBM Tivoli OMNIbus and Network     D0LXGLL
 Netcool/OMNIbus Base   Manager Base
 
IBM Tivoli Network     IBM Tivoli OMNIbus and Network     D0LXGLL
 Manager IP Ed Base     Manager Base
 
IBM Tivoli Netcool     IBM Tivoli OMNIbus and Network     D0LXGLL
 Configuration Manager  Manager Base
 Base
 
IBM Tivoli             IBM Tivoli OMNIbus and Network     D0LXHLL
 Netcool/OMNIbus Base   Manager Base for z Linux
 For zLinux
 
IBM Tivoli Network     IBM Tivoli OMNIbus and Network     D0LXHLL
 Manager IP Ed Base     Manager Base for z Linux
 For zLinux
 
IBM Tivoli             IBM Tivoli OMNIbus and Network     D0LWZLL
 Netcool/OMNIbus        Manager Event Basic Device
 Basic Device
 
IBM Tivoli             IBM Tivoli OMNIbus and Network     D0LX0LL
 Netcool/OMNIbus        Manager Event Basic Device
 Basic Device For        for z Linux
 zLinux
 
IBM Tivoli             IBM Tivoli OMNIbus and Network     D0LX1LL
 Netcool/OMNIbus        Manager Event Device
 Event Device
 
IBM Tivoli             IBM Tivoli OMNIbus and Network     D0LX3LL
 Netcool/OMNIbus        Manager Event Device for z Linux
 Event Device For
 zLinux
 
IBM Tivoli             IBM Tivoli OMNIbus and Network     D0LX4LL
 Netcool/OMNIbus        Manager Event EMS Tier
 EMS Tier
 
IBM Tivoli             IBM Tivoli OMNIbus and Network     D0LX2LL
 Netcool/OMNIbus        Manager Event EMS Tier for z Linux
 EMS Tier For
 zLinux
 
IBM Tivoli             IBM Tivoli OMNIbus and Network     D0LXNLL
 Netcool/OMNIbus        Manager Event Q3 Tier
 Event Q3 Tier
 
IBM Tivoli             IBM Tivoli OMNIbus and Network     D0LXLLL
 Netcool/OMNIbus        Manager Event Q3 Tier for z Linux
 Event Q3 Tier For
 zLinux
 
IBM Tivoli Network     IBM Tivoli OMNIbus and Network     D0LX6LL
 Manager IP Ed Basic    Manager Network Basic Device
 Device
 
IBM Tivoli Network     IBM Tivoli OMNIbus and Network     D0LX7LL
 Manager IP Ed Basic    Manager Network Basic Device
 Device For zLinux      for z Linux
 
IBM Tivoli Network     IBM Tivoli OMNIbus and Network     D0LX5LL
 Manager IP Ed          Manager Network Device
 Device
 
IBM Tivoli Network     IBM Tivoli OMNIbus and Network     D0LXMLL
 Manager IP Ed          Manager Network Device
 Device For zLinux      for z Linux
 
IBM Tivoli Netcool     IBM Tivoli OMNIbus and Network     D0LXYLL
 Configuration Manager  Manager Configuration Standard
 Standard Tier          Device
 
IBM Tivoli Netcool     IBM Tivoli OMNIbus and Network     D0LWNLL
 Configuration Manager  Manager Smart Model Device
 SmartModel Tier 1
 
IBM Tivoli Netcool     IBM Tivoli OMNIbus and Network     D0LWNLL
 Configuration Manager  Manager Smart Model Device
 SmartModel Tier 2
 
IBM Tivoli Netcool     IBM Tivoli OMNIbus and Network     D0LWSLL
 Configuration Manager  Manager Smart Model Device
 SmartModel Tier 3

Consult your IBM representative if you have any questions.

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM Tivoli OMNIbus and Network Manager V9.1 (5724-W11)

Media packs
description                                                  Part number

IBM Tivoli OMNIbus and Network Manager V9.1
 Base Multiplatform Multilingual Media Pack                  BJ108ML
 
IBM Tivoli OMNIbus and Network Manager V9.1
 Event Q3 Multiplatform English Media Pack                   BJ109EN

IBM Tivoli Netcool/OMNIbus V7.3.1 (5724-S44)

 
Media packs
description                                                  Part number

 
IBM Tivoli Netcool/OMNIbus V7.3.1
 Base MULTIPLATFORM MULTILILINGUAL MEDIA PACK                BP01AML
 
IBM Tivoli Netcool/OMNIbus V7.3.1
 Event Q3 MULTIPLATFORM ENGLISH MEDIA PACK                   BP01BEN

IBM Tivoli Network Manager IP Edition V3.9 (5724-S45)

 
Media packs
description                                                  Part number

 
IBM Tivoli Network Manager IP Edition V3.9
 MULTIPLATFORM MULTILILINGUAL MEDIA PACK                     BP01CML

IBM Tivoli Netcool Configuration Manager V6.3 (5725-F56)

 
Media packs
description                                                  Part number
 
IBM Tivoli Netcool Configuration Manager V6.3
 Base Multiplatform English Media Pack                       BJ103EN
 
IBM Tivoli Netcool Configuration Manager
Configuration Standard Device v6.3 Multiplatform
English media Pack                                           BJ0ZYEN
 
IBM Tivoli Netcool Configuration Manager
Configuration Standard BASIC Device V6.3
Multiplatform English media Pack                             BJ0ZZEN
 
IBM Tivoli Netcool Configuration Manager
SmartModel basic Device V6.3 Multiplatform English
media Pack                                                   BJ100EN
 
IBM Tivoli Netcool Configuration Manager
SmartModel Device V6.3 Multiplatform English
media Pack                                                   BJ101EN
 
IBM Tivoli Netcool Configuration Manager
SmartModel Complex Device V6.3 Multiplatform English
media Pack                                                   BJ102EN

Current licensees

Current licensees, with support in effect, will receive instructions on how to order this update.

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage

Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of Software Maintenance. Software Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Maintenance will renew at the common anniversary date for twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Support Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per required number of Resource Value Units. To order for Passport Advantage, specify the desired part number and quantity.

IBM Tivoli OMNIbus and Network Manager V9.1 (5724-W11)

Base per install

                                                              Part
                           Description                        number

Base Per Install
 License + SW Subscription & Support 12 Months                D0BTRLL
 SW Subscription & Support Renewal                            E087VLL
 SW Subscription & Support Reinstatement 12 Months            D0BTSLL
 Trade Up from IBM Tivoli Enterprise Console
  License + SW Subscription & Support 12 Months               D0BTTLL
 Trade Up From IBM Tivoli Netview
  License + SW Subscription & Support 12 Months               D0BTULL
 Trade Up from OMNIbus, Network Manager or ITNCM
  License + SW Subscription & Support 12 Months               D0LXGLL
 
Base per Install for zLinux
 License + SW Subscription & Support 12 Months                D0BTVLL
 SW Subscription & Support Renewal                            E087WLL
 SW Subscription & Support Reinstatement 12 Months            D0BTWLL
 Trade Up from IBM Tivoli Enterprise Console
  License + SW Subscription & Support 12 Months               D0BTXLL
 Trade Up from IBM Tivoli Netview
  License + SW Subscription & Support 12 Months               D0BTYLL
 Trade Up from OMNIbus, Network Manager or ITNCM
   License + SW Subscription & Support 12 Months              D0LXHLL

Entry Tier per Resource Value Unit

                                                              Part
                           Description                        number

ENTRY TIER PER RESOURCE VALUE UNIT
 License + SW Subscription & Support 12 Months                D0B8ILL
 SW Subscription & Support Renewal                            E07V0LL
 SW Subscription & Support Reinstatement 12 Months            D0B8JLL
 TRADE UP from IBM Tivoli Enterprise Console
  License + SW Subscription & Support 12 Months               D0B8KLL
 TRADE UP from IBM Tivoli Netview
  License + SW Subscription & Support 12 Months               D0B8LLL
 
ENTRY TIER PER RESOURCE VALUE UNIT for zLINUX
 License + SW Subscription & Support 12 Months                D0B8PLL
 SW Subscription & Support Renewal                            E07V2LL
 SW Subscription & Support Reinstatement 12 Months            D0B8QLL
 TRADE UP from IBM Tivoli Enterprise Console
  License + SW Subscription & Support 12 Months               D0B8RLL
 TRADE UP from IBM Tivoli Netview
  License + SW Subscription & Support 12 Months               D0B8SLL

Event Basic Device Tier per Resource Value Unit

                                                              Part
                           Description                        number

EVENT BASIC DEVICE TIER PER RESOURCE VALUE UNIT
 License + SW Subscription & Support 12 Months                D0B97LL
 SW Subscription & Support Renewal                            E07V6LL
 SW Subscription & Support Reinstatement 12 Months            D0B98LL
 TRADE UP from IBM Tivoli Enterprise Console
  License + SW Subscription & Support 12 Months               D0B99LL
 TRADE UP from OMNIbus
  License + SW Subscription & Support 12 Months               D0LWZLL
 
EVENT BASIC DEVICE TIER PER RESOURCE VALUE UNIT FOR zLINUX
 License + SW Subscription & Support 12 Months                D0B9FLL
 SW Subscription & Support Renewal                            E07V8LL
 SW Subscription & Support Reinstatement 12 Months            D0B9GLL
 TRADE UP from IBM Tivoli Enterprise Console
  License + SW Subscription & Support 12 Months               D0B9HLL
 TRADE UP from OMNIbus
  License + SW Subscription & Support 12 Months               D0LX0LL

Event Device Tier per Resource Value Unit

                                                              Part
                           Description                        number

EVENT DEVICE TIER RESOURCE VALUE UNIT
 License + SW Subscription & Support 12 Months                D0B8WLL
 SW Subscription & Support Renewal                            E07V3LL
 SW Subscription & Support Reinstatement 12 Months            D0B8XLL
 TRADE UP from IBM Tivoli Enterprise Console
  License + SW Subscription & Support 12 Months               D0B8YLL
 TRADE UP from OMNIbus
  License + SW Subscription & Support 12 Months               D0LX1LL
 
EVENT DEVICE TIER PER RESOURCE VALUE UNIT for zLINUX
 License + SW Subscription & Support 12 Months                D0B91LL
 SW Subscription & Support Renewal                            E07V4LL
 SW Subscription & Support Reinstatement 12 Months            D0B92LL
 TRADE UP from Tivoli Enterprise Console
  License + SW Subscription & Support 12 Months               D0B93LL
 TRADE UP from OMNIbus
  License + SW Subscription & Support 12 Months               D0LX3LL

Event EMS Tier per Resource Value Unit

                                                              Part
                           Description                        number

EVENT EMS TIER PER RESOURCE VALUE UNIT
 License + SW Subscription & Support 12 Months                D0B9LLL
 SW Subscription & Support Renewal                            E07VBLL
 SW Subscription & Support Reinstatement 12 Months            D0B9NLL
 TRADE UP from IBM Tivoli Enterprise Console
  License + SW Subscription & Support 12 Months               D0B9PLL
 TRADE UP from OMNIbus
  License + SW Subscription & Support 12 Months               D0LX4LL
 
EVENT EMS TIER PER RESOURCE VALUE UNIT for zLINUX
 License + SW Subscription & Support 12 Months                D0B9QLL
 SW Subscription & Support Renewal                            E07VCLL
 SW Subscription & Support Reinstatement 12 Months            D0B9RLL
 TRADE UP from IBM Tivoli Enterprise Console
  License + SW Subscription & Support 12 Months               D0B9SLL
 TRADE UP from OMNIbus
  License + SW Subscription & Support 12 Months               D0LX2LL

Event Q3 Tier per Resource Value Unit

                                                              Part
                           Description                        number

EVENT Q3 TIER PER RESOURCE VALUE UNIT
 License + SW Subscription & Support 12 Months                D0BN9LL
 SW Subscription & Support Renewal                            E085HLL
 SW Subscription & Support Reinstatement 12 Months            D0BNALL
 TRADE UP from IBM Tivoli Enterprise Console
  License + SW Subscription & Support 12 Months               D0BNBLL
 TRADE UP from OMNIbus
  License + SW Subscription & Support 12 Months               D0LXNLL
 
EVENT Q3 TIER PER RESOURCE VALUE UNIT for zLINUX
 License + SW Subscription & Support 12 Months                D0BNCLL
 SW Subscription & Support Renewal                            E085ILL
 SW Subscription & Support Reinstatement 12 Months            D0BNDLL
 TRADE UP from IBM Tivoli Enterprise Console
  License + SW Subscription & Support 12 Months               D0BNELL
 TRADE UP from OMNIbus
  License + SW Subscription & Support 12 Months               D0LXLLL

Network Basic Device Tier per Resource Value Unit

                                                              Part
                           Description                        number

NETWORK BASIC DEVICE TIER PER RESOURCE VALUE UNIT
 License + SW Subscription & Support 12 Months                D0BA5LL
 SW Subscription & Support Renewal                            E07VJLL
 SW Subscription & Support Reinstatement 12 Months            D0BA6LL
 TRADE UP from IBM Tivoli Enterprise Console
  License + SW Subscription & Support 12 Months               D0BA7LL
 TRADE UP from IBM Tivoli Netview
  License + SW Subscription & Support 12 Months               D0BA8LL
 TRADE UP from Network Manager
  License + SW Subscription & Support 12 Months               D0LX6LL
 
NETWORK BASIC DEVICE TIER PER RESOURCE VALUE UNIT for zLINUX
 License + SW Subscription & Support 12 Months                D0BA9LL
 SW Subscription & Support Renewal                            E07VKLL
 SW Subscription & Support Reinstatement 12 Months            D0BAALL
 TRADE UP from IBM Tivoli Enterprise Console
  License + SW Subscription & Support 12 Months               D0BABLL
 TRADE UP from IBM Tivoli Netview
  License + SW Subscription & Support 12 Months               D0BACLL
 TRADE UP from Network Manager
  License + SW Subscription & Support 12 Months               D0LX7LL

Network Device Tier per Resource Value Unit

                                                              Part
                           Description                        number

NETWORK DEVICE TIER PER RESOURCE VALUE UNIT
 License + SW Subscription & Support 12 Months                D0BADLL
 SW Subscription & Support Renewal                            E07VLLL
 SW Subscription & Support Reinstatement 12 Months            D0BAELL
 TRADE UP from IBM Tivoli Enterprise Console
  License + SW Subscription & Support 12 Months               D0BAFLL
 TRADE UP from IBM Tivoli Netview
  License + SW Subscription & Support 12 Months               D0BAGLL
 TRADE UP from Network Manager
  License + SW Subscription & Support 12 Months               D0LX5LL
 
NETWORK DEVICE TIER PER RESOURCE VALUE UNIT for zLINUX
 License + SW Subscription & Support 12 Months                D0BANLL
 SW Subscription & Support Renewal                            E07VQLL
 SW Subscription & Support Reinstatement 12 Months            D0BAPLL
 TRADE UP from IBM Tivoli Enterprise Console
  License + SW Subscription & Support 12 Months               D0BAQLL
 TRADE UP from IBM Tivoli Netview
  License + SW Subscription & Support 12 Months               D0BARLL
 TRADE UP from Network Manager
  License + SW Subscription & Support 12 Months               D0LXMLL

Configuration Standard Device per Resource Value Unit

                                                              Part
                           Description                        number

Configuration Standard Device per Resource Value Unit
 License + SW Subscription & Support 12 Months                D0LXWLL
 SW Subscription & Support Renewal                            E0D3ELL
 SW Subscription & Support Reinstatement 12 Months            D0LXXLL
 TRADE UP from ITNCM
  License + SW Subscription & Support 12 Months               D0LXYLL 

Configuration Standard Basic Device per Resource Value Unit

                                                              Part
                           Description                        number

Configuration Standard Basic Device per Resource Value Unit
 License + SW Subscription & Support 12 Months                D0LXZLL
 SW Subscription & Support Renewal                            E0D3FLL
 SW Subscription & Support Reinstatement 12 Months            D0LY0LL
 TRADE UP from ITNCM
  License + SW Subscription & Support 12 Months               D0LY1LL
 

Smart Model Basic Device per Resource Value Unit

                                                              Part
                           Description                        number

Smart Model Basic Device per Resource Value Unit
 License + SW Subscription & Support 12 Months                D0LWGLL
 SW Subscription & Support Renewal                            E0D2QLL
 SW Subscription & Support Reinstatement 12 Months            D0LWHLL
 TRADE UP from Configuration Basic Device ITNCM
  License + SW Subscription & Support 12 Months               D0LWJLL
 TRADE UP from ITNCM
  License + SW Subscription & Support 12 Months               D0LWILL 

Smart Model Device per Resource Value Unit

                                                              Part
                           Description                        number

Smart Model Device per Resource Value Unit
 License + SW Subscription & Support 12 Months                D0LWKLL
 SW Subscription & Support Renewal                            E0D2RLL
 SW Subscription & Support Reinstatement 12 Months            D0LWLLL
 TRADE UP from Configuration Standard Device
  License + SW Subscription & Support 12 Months               D0LWMLL
 TRADE UP from ITNCM
  License + SW Subscription & Support 12 Months               D0LWNLL 

Smart Model Complex Device per Resource Value Unit

                                                              Part
                           Description                        number

Smart Model Complex Device per Resource Value Unit
 License + SW Subscription & Support 12 Months                D0LWPLL
 SW Subscription & Support Renewal                            E0D2SLL
 SW Subscription & Support Reinstatement 12 Months            D0LWQLL
 TRADE UP from Configuration Standard Device
  License + SW Subscription & Support 12 Months               D0LWRLL
 TRADE UP from ITNCM
  License + SW Subscription & Support 12 Months               D0LWSLL 

Combined Management Device per Resource Value Unit

                                                              Part
                           Description                        number

Combined Management Device per Resource Value Unit
 License + SW Subscription & Support 12 Months                D0LWTLL
 SW Subscription & Support Renewal                            E0D2TLL
 SW Subscription & Support Reinstatement 12 Months            D0LWULL 

IBM Tivoli Netcool/OMNIbus V7.3.1 (5724-S44)

Base per install

                                                              Part
                           Description                        number

BASE PER INSTALL
 License + SW Subscription & Support 12 Months                D0BU9LL
 SW Subscription & Support Renewal                            E0882LL
 SW Subscription & Support Reinstatement 12 Months            D0BUALL
 TRADE UP from IBM TIVOLI ENTERPRISE CONSOLE
  License + SW Subscription & Support 12 Months               D0BV6LL
 
BASE PER INSTALL FOR LINUX ON SYSTEM Z
 License + SW Subscription & Support 12 Months                D0BUBLL
 SW Subscription & Support Renewal                            E0883LL
 SW Subscription & Support Reinstatement 12 Months            D0BUCLL
 TRADE UP from IBM TIVOLI ENTERPRISE CONSOLE
  License + SW Subscription & Support 12 Months               D0BV5LL

Event Basic Device Tier per Resource Value Unit

                                                              Part
                           Description                        number

EVENT BASIC DEVICE TIER PER RESOURCE VALUE UNIT
 License + SW Subscription & Support 12 Months                D0B7BLL
 SW Subscription & Support Renewal                            E07UJLL
 SW Subscription & Support Reinstatement 12 Months            D0B7CLL
 
EVENT BASIC DEVICE TIER PER RESOURCE VALUE UNIT FOR LINUX ON SYSTEM Z
 License + SW Subscription & Support 12 Months                D0B7LLL
 SW Subscription & Support Renewal                            E07UPLL
 SW Subscription & Support Reinstatement 12 Months            D0B7MLL

Event Device Tier per Resource Value Unit

                                                              Part
                           Description                        number
-
EVENT DEVICE TIER PER RESOURCE VALUE UNIT
 License + SW Subscription & Support 12 Months                D0B8GLL
 SW Subscription & Support Renewal                            E07UZLL
 SW Subscription & Support Reinstatement 12 Months            D0B8HLL
 TRADE UP from IBM TIVOLI ENTERPRISE CONSOLE
  License + SW Subscription & Support 12 Months               D0BAVLL
 
EVENT DEVICE TIER PER RESOURCE VALUE UNIT FOR LINUX ON SYSTEM Z
 License + SW Subscription & Support 12 Months                D0B8MLL
 SW Subscription & Support Renewal                            E07V1LL
 SW Subscription & Support Reinstatement 12 Months            D0B8NLL
 TRADE UP from IBM TIVOLI ENTERPRISE CONSOLE
  License + SW Subscription & Support 12 Months               D0BB1LL

Event EMS Tier per Resource Value Unit

                                                              Part
                           Description                        number

EVENT EMS TIER PER RESOURCE VALUE UNIT
 License + SW Subscription & Support 12 Months                D0B9KLL
 SW Subscription & Support Renewal                            E07VALL
 SW Subscription & Support Reinstatement 12 Months            D0B9MLL
 TRADE UP from IBM TIVOLI ENTERPRISE CONSOLE
  License + SW Subscription & Support 12 Months               D0BB7LL
 
EVENT EMS TIER PER RESOURCE VALUE UNIT FOR LINUX ON SYSTEM Z
 License + SW Subscription & Support 12 Months                D0B9TLL
 SW Subscription & Support Renewal                            E07VDLL
 SW Subscription & Support Reinstatement 12 Months            D0B9ULL
 TRADE UP from IBM TIVOLI ENTERPRISE CONSOLE
  License + SW Subscription & Support 12 Months               D0BBILL

Event Q3 Tier per Resource Value Unit

                                                              Part
                           Description                        number

EVENT Q3 TIER PER RESOURCE VALUE UNIT
 License + SW Subscription & Support 12 Months                D0BN2LL
 SW Subscription & Support Renewal                            E085FLL
 SW Subscription & Support Reinstatement 12 Months            D0BN3LL
 TRADE UP from IBM  TIVOLI ENTERPRISE CONSOLE
  License + SW Subscription & Support 12 Months               D0BN4LL
 
EVENT Q3 TIER PER RESOURCE VALUE UNIT FOR zLINUX
 License + SW Subscription & Support 12 Months                D0BN5LL
 SW Subscription & Support Renewal                            E085GLL
 SW Subscription & Support Reinstatement 12 Months            D0BN6LL
 TRADE UP from IBM TIVOLI ENTERPRISE CONSOLE
  License + SW Subscription & Support 12 Months               D0BN7LL

IBM Tivoli Network Manager IP Edition V3.9 (5724-S45)

Base per install

                                                              Part
                           Description                        number

BASE PER INSTALL
 License + SW Subscription & Support 12 Months                D0I81LL
 SW Subscription & Support Renewal                            E0BKCLL
 SW Subscription & Support Reinstatement 12 Months            D0I82LL
 
BASE PER INSTALL FOR LINUX ON SYSTEM Z
 License + SW Subscription & Support 12 Months                D0I87LL
 SW Subscription & Support Renewal                            E0BKGLL
 SW Subscription & Support Reinstatement 12 Months            D0I88LL

Network Basic Device per Resource Value Unit

                                                              Part
                           Description                        number

NETWORK BASIC DEVICE PER RESOURCE VALUE UNIT
 License + SW Subscription & Support 12 Months                D0I8JLL
 SW Subscription & Support Renewal                            E0BKMLL
 SW Subscription & Support Reinstatement 12 Months            D0I8KLL
 
NETWORK BASIC DEVICE PER RESOURCE VALUE UNIT FOR LINUX ON SYSTEM Z
 License + SW Subscription & Support 12 Months                D0I8LLL
 SW Subscription & Support Renewal                            E0BKNLL
 SW Subscription & Support Reinstatement 12 Months            D0I8MLL

Network Device per Resource Value Unit

                                                              Part
                           Description                        number
-
NETWORK DEVICE PER RESOURCE VALUE UNIT
 License + SW Subscription & Support 12 Months                D0I8SLL
 SW Subscription & Support Renewal                            E0BKSLL
 SW Subscription & Support Reinstatement 12 Months            D0I8TLL
 
NETWORK DEVICE PER RESOURCE VALUE UNIT FOR LINUX ON SYSTEM Z
 License + SW Subscription & Support 12 Months                D0I8PLL
 SW Subscription & Support Renewal                            E0BKPLL
 SW Subscription & Support Reinstatement 12 Months            D0I8QLL

IBM Tivoli Netcool Configuration Manager V6.3 (5725-F56)

Base per install

                                                              Part
                           Description                        number

BASE PER INSTALL
 License + SW Subscription & Support 12 Months                D0M1RLL
 SW Subscription & Support Renewal                            E0D6ALL
 SW Subscription & Support Reinstatement 12 Months            D0M1SLL 

Configuration Standard Device per Resource Value Unit

                                                              Part
                           Description                        number

Configuration Standard Device per Resource Value Unit
 License + SW Subscription & Support 12 Months                D0LUKLL
 SW Subscription & Support Renewal                            E0D1RLL
 SW Subscription & Support Reinstatement 12 Months            D0LULLL

Configuration Standard Basic Device per Resource Value Unit

                                                              Part
                           Description                        number

Configuration Standard Basic Device per Resource Value Unit
 License + SW Subscription & Support 12 Months                D0LUMLL
 SW Subscription & Support Renewal                            E0D1SLL
 SW Subscription & Support Reinstatement 12 Months            D0LUNLL

SmartModel Basic Device per Resource Value Unit

                                                              Part
                           Description                        number

SmartModel Basic Device per Resource Value Unit
 License + SW Subscription & Support 12 Months                D0LUPLL
 SW Subscription & Support Renewal                            E0D1TLL
 SW Subscription & Support Reinstatement 12 Months            D0LUQLL
 TRADE UP from Configuration Manager Configuration Standard
  Basic Device License + SW Subscription & Support 12 Months  D0LURLL

SmartModel Device per Resource Value Unit

                                                              Part
                           Description                        number

SmartModel Device per Resource Value Unit
 License + SW Subscription & Support 12 Months                D0LUSLL
 SW Subscription & Support Renewal                            E0D1ULL
 SW Subscription & Support Reinstatement 12 Months            D0LUTLL
 TRADE UP from Configuration Manager Configuration Standard
  Device License + SW Subscription & Support 12 Months        D0LUULL 

SmartModel Complex Device per Resource Value Unit

                                                              Part
                           Description                        number

SmartModel Complex Device per Resource Value Unit
 License + SW Subscription & Support 12 Months                D0LUVLL
 SW Subscription & Support Renewal                            E0D1VLL
 SW Subscription & Support Reinstatement 12 Months            D0LUWLL
 TRADE UP from Configuration Manager Configuration Standard
  Device License + SW Subscription & Support 12 Months        D0LUXLL

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

IBM Tivoli OMNIbus and Network Manager V9.1 (5724-W11)

Part
number   Description

BJ108ML  IBM Tivoli OMNIbus and Network Manager V9.1
          Base Multiplatform Multilingual Media Pack
 
BJ109EN  IBM Tivoli OMNIbus and Network Manager V9.1
          Event Q3 Multiplatform English Media Pack

IBM Tivoli Netcool/OMNIbus V7.3.1 (5724-S44)

Part
number   Description

BP01AML  IBM Tivoli Netcool/OMNIbus V7.3.1
          BASE MULTIPLATFORM MULTILINGUAL MEDIA PACK
 
BP01BEN  IBM Tivoli Netcool/OMNIbus V7.3.1
          EVENT Q3 MULTIPLATFORM ENGLISH MEDIA PACK

IBM Tivoli Network Manager IP Edition V3.9 (5724-S45)

Part
number   Description

BP01CML  IBM Tivoli Network Manager IP Edition V3.9
          MULTIPLATFORM MULTILINGUAL MEDIA PACK

IBM Tivoli Netcool Configuration Manager V6.3 (5725-F56)

Part
number   Description

BJ103EN  IBM Tivoli Netcool Configuration Manager V6.3
          Base Multiplatform Multilingual Media Pack
 
BJ0ZYEN  IBM Tivoli Netcool Configuration Manager Configuration
          Standard Device v6.3 Multiplatform English media Pack
 
BJ0ZZEN  IBM Tivoli Netcool Configuration Manager Configuration
          Standard BASIC Device V6.3 Multiplatform English media Pack
 
BJ100EN  IBM Tivoli Netcool Configuration Manager SmartModel Basic
          Device V6.3 Multiplatform English media Pack
 
BJ101EN  IBM Tivoli Netcool Configuration Manager SmartModel Device
          V6.3 Multiplatform English media Pack
 
BJ102EN  IBM Tivoli Netcool Configuration Manager SmartModel Complex
          Device V6.3 Multiplatform English media Pack
 


Back to topBack to top
 
Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information form number
  • Tivoli OMNIbus and Network Manager V9.1 - L-DWIN-8L2H8R
  • Tivoli Netcool/OMNIbus V7.3.1 - L-JPOO-87QEF7
  • Tivoli Network Manager IP Edition V3.9.0 - L-IWAE-8BXULX
  • Tivoli Netcool Configuration Manager V6.3 - L-MHEY-8L2NQD

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Other terms
Volume orders (IVO)

No

IBM International Passport Advantage Agreement
Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



Back to topBack to top
 
Top rule
IBM Electronic Services
Bottom rule

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

http://www.ibm.com/support/electronic


Back to topBack to top
 
Top rule
Prices
Bottom rule

Information on charges is available at website

http://www.ibm.com/support

In the Electronic tools category, select the option for Purchase/upgrade tools.

Passport Advantage

For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at

http://www.ibm.com/software/passportadvantage


Back to topBack to top
 
Top rule
Order now
Bottom rule

To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone:     800-IBM-CALL (426-2255)
Fax:       800-2IBM-FAX (242-6329)

For IBM representative: callserv@ca.ibm.com


For IBM Business Partner: pwswna@us.ibm.com
 
Mail:      IBM Teleweb Customer Support
           ibm.com® Sales Execution Center, Americas North
           3500 Steeles Ave. East, Tower 3/4
           Markham, Ontario
           Canada  L3R 2Z1
 
Reference: SE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

Netcool/OMNIbus and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Tivoli, Netcool, DB2, AIX, Passport Advantage, System z, Express, S/390, Service Request Manager and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft is a registered trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use