Revised terms and conditions: IBM Sterling Selling and Fulfillment Suite V9.1

IBM United States Software Announcement 211-273
June 14, 2011


Table of contents
Overview Overview Terms and conditions Terms and conditions
Planned availability date Planned availability date Ordering information Ordering information
Description Description Prices Prices
Program number Program number Order
now Order now
Technical information Technical information


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Overview
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The terms and conditions are revised with this announcement to change the program technical support period from a minimum of five years to a minimum of three years. All other information in the original announcement remains unchanged. Refer to Software Announcement 211-126, dated April 5, 2011.

For ordering, contact your IBM® representative or an IBM Business Partner. For more information contact the Americas Call Centers at 800-IBM-CALL (426-2255). Reference: YE001



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Planned availability date
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June 14, 2011



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Description
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For details of the base announcement, refer to Software Announcement 211-126, dated April 5, 2011.



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Program number
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Program           Program  
number     VRM    name
5725-D04  9.1.0   IBM Sterling Warehouse Management System
5725-D10  9.1.0   IBM Sterling Order Management
5725-D11  9.1.0   IBM Sterling Configure, Price, Quote


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Education support
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This information is not affected by this announcement. Refer to Software Announcement 211-126, dated April 5, 2011.



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Publications
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This information is not affected by this announcement. Refer to Software Announcement 211-126, dated April 5, 2011.



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Technical information
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This information is not affected by this announcement. Refer to Software Announcement 211-126, dated April 5, 2011.



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Terms and conditions
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The following section is revised by this announcement:

Program technical support

For IBM Sterling and Fulfillment Suite V9.1, technical support will be available for a minimum of three years from the general availability date as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect.

For WebSphere Commerce V7.0, the technical support period remains unchanged with a minimum of five years from the general availability date as long as your Software Subscription and Support is in effect. Refer to WebSphere Commerce V7.0, Software Announcement 209-362, dated October 27, 2009.

Technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and version of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business partner. This extension may be available for a fee.

All other topics in this section are not affected by this announcement. For details, refer to Software Announcement 211-126, dated April 5, 2011.



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Ordering information
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This information is not affected by this announcement. Refer to Software Announcement 211-126, dated April 5, 2011.



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Prices
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This information is not affected by this announcement. Refer to Software Announcement 211-126, dated April 5, 2011.

Passport Advantage®

For Passport Advantage information and charges, contact your IBM representative, authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet®, if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage


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IBM Global Financing
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IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

For more financing information, visit

http://www.ibm.com/financing


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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

IBM, Passport Advantage, ValueNet and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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