IBM Content Manager Enterprise Edition V8.4.3 delivers new customer-driven features and enhanced consumability, security, and serviceability
IBM United States Software Announcement 211-226May 24, 2011
ENUS211-226.PDF| Table of contents | ||||||||||||||||||||||
|
|
| At a glance |
 |
IBM® Content Manager Enterprise Edition V8.4.3 delivers a number of incremental enhancements to features previously delivered on the prior V8.4.2 base.
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
Back to top
|
|
| Overview |
|
IBM Content Manager Enterprise Edition V8.4.3 continues to provide the foundation of your ECM infrastructure with the latest enhancements. Key capabilities are provided with the following new features:
- Content Management Interoperability Services (CMIS) support
- Enhanced and automated consistency checking
- Selective Optical Character Recognition (OCR) support
- Improved security with TSM encryption
- Extended 64-bit platform support
- Improved text extraction for text search
- Oracle 11G and AIX® 7.1 support
- IBM Document Manager 8.5 support (refer to Software Announcement 210-347, dated November 09, 2010, for details)
Back to top
|
|
| Key prerequisites |
|
Refer to the Technical information section for information on hardware and software requirements.
Back to top
|
|
| Planned availability date |
|
- May 27, 2011: Electronic availability
- June 10, 2011: Media availability
Back to top
|
|
| Description |
|
IBM Content Manager is a popular solution for managing content across platforms, databases, and applications. The principal role of IBM Content Manager Enterprise Edition is to manage the retention, management, and routing of documents to help you use them in decision making and business initiatives. IBM Content Manager Enterprise Edition V8.4.3 provides new customer-driven features, along with consumability, security, and serviceability enhancements.
New in IBM Content Manager Enterprise Edition V8.4.3
Enhanced Integrity Validation Utility
- Cleans up Library Server and Resource Manager database
- Automatically resolves (where possible) data integrity issues
- Provides a mechanism to report the issues that cannot be automatically resolved
- Provides new cleanup solutions (with detailed logging) where possible from the errors reported
- Improves report selection criteria
- Adds new error reporting
Optical character recognition support
- Perform immediate OCR, which can be applied to selected documents
- Recognize and extract textual content from image documents for find text and select text capability
- Copy/Paste selected text into other applications
- Work with a CM OCR engine framework to allow different OCR toolkits to be pluggable
- Acquire consistency with the current ECM design for image rendering engines
- Utilize the enabled CM Java™ Viewer Toolkit with an OCR toolkit
Improved text extraction capability
- Features more comprehensive text search capabilities
- Supports additional formats and document metadata
- Utilizes Oracle Outside In technology
Content Management Interoperability Support
- Support for the CMIS OASIS standard
- Standardized interface for ECM repositories
- Common application interface to all repositories
64-bit platform enhancements
- Extended exploitation of 64-bit platforms
- More scalability
- Better performance
TSM Encryption
- Encrypted content stored in TSM
- Single key management
- Enhanced security
- Modified TSM Server Definition Panel of CM Sys Admin to enable a particular TSM server for encryption and provide the associated passphrase to be used for encryption
- Restriction enforcement through Admin and RM
Lotus® Quickr® Enhancements
- Hierarchical foldering
- Highly consumable hierarchical folder model
- File system-like hierarchy that includes rooting, naming, and constraints
- Natural mapping to the Quickr and CMIS models
- Improved sorting of query results
- New item type creation category for adding a required Name attribute
Currency updates provide support for the latest versions of supporting software including:
- Oracle 11g R2
- AIX 7.1
- Visual Studio 2008 updates
Accessibility Compliance provides the latest provisions for compliance with all the accessibility standards.
IBM Document Manager V8.5
Customers requiring advanced document management capabilities may realize those capabilities with simultaneous availability of IBM Document Manager V8.5. Full integration between both products enables users to deploy advanced document management support in a seamless environment.
For information about IBM Document Manager V8.5, refer to Software Announcement 210-347, dated November 09, 2010, for details.
Migration
No migration is required for Content Manager Enterprise Edition V8.4, V8.4.1, and V8.4.2 customers seeking to upgrade to the improvements realized with use of IBM Content Manager Enterprise Edition V8.4.3.
Accessibility by people with disabilities
A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM website
Section 508 of the US Rehabilitation Act
IBM Content Manager Enterprise Edition is capable as of June 10, 2011 , when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested on the following website
Back to top
|
|
| Availability of national languages |
|
Product description Language GA date
Cont Mgr Enterprise Ed Multilingual June 10, 2011
V08.04.03 (Portuguese,
French,
Danish,
Russian,
Hebrew,
Arabic, Thai,
Korean,
Chinese -
Simplified,
Spanish,
Norwegian
Bokmal,
Portuguese -
Brazilian,
Croatian,
German,
Swedish,
Japanese,
Chinese -
Traditional,
Hungarian,
English,
Romanian,
Slovenian,
Greek,
Turkish,
Dutch, Czech,
Slovakian,
Italian,
Finnish,
Polish)
Back to top
|
|
| Program number |
|
Program VRM Program name
number
5724-B19 08.04.03 IBM Content Manager
Enterprise Edition
Back to top
|
|
| Offering Information |
|
Product information is available via the Offering Information website
Also, visit the Passport Advantage® website
Back to top
|
|
| Publications |
|
No publications are shipped with this product.
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the US) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.
Specific publications related to this announcement
You can download the PDF publication and find associated content for IBM Content Manager V8.4.3 from our library page
You can access all of the IBM Content Manager V8.4.3 documentation in the IBM Content Manager V8.4.3 information center at ibm.com®
Back to top
|
|
| Technical information |
|
Specified operating environment
Hardware requirements
IBM Content Manager Enterprise Edition V8.4.3 supports a breadth of hardware platforms. The exact configuration needed to support your environment with satisfactory response time varies depending on the size of the objects you are working with and other factors. Individual display response times vary depending on workstation speed, memory, size of objects, and network and server workload.
For the most current and complete information on hardware requirements for IBM Content Manager Enterprise Edition V8.4.3, visit
Software requirements
IBM Content Manager Enterprise Edition V8.4.3 supports the latest versions of prerequisite software and software add-ons.
For the most current and complete information on software requirements for IBM Content Manager Enterprise Edition V8.4.3, visit
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Planning information
Customer responsibilities
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
Packaging
IBM Content Manager Enterprise Edition V8.4.3 includes the following products in the media pack:
- Content Manager Enterprise Edition Quick Start DVD V8.4.3
- Content Manager Enterprise Edition (including the Content Manager Client for Windows™) V8.4.3
- Information Integrator for Content V8.4.3
- Content Integrator V6.8
- Content Manager eClient V8.4.3
- Content Manager Records Enabler V8.5
- IBM Web Interface for Content Management (IBM WEBi) V1.0.4
Note: DB2® Records Manager is available as a separately priced and licensed program.
IBM Content Manager Enterprise Edition V8.4.3 includes the following required or optional software in the media pack (refer to the IBM License Information document for terms of use):
- DB2 Enterprise Server Edition V9.7
- Net Search Extender V9.7
- WebSphere® Application Server V7.0
- Tivoli® Storage Manager V6.2.1
- Tivoli Directory Server V6.3
- WebSphere MQ V7.0.1
- WebSphere MQ Workflow V3.6
Security, auditability, and control
IBM Content Manager Enterprise Edition uses the security and auditability features of the host software.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
Back to top
|
|
| Ordering information |
|
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Product information
Licensed function title Product group Product
category
IBM Content Manager Enterprise Content Content
Edition Authorized Manager Manager
IBM Content Manager Starter Pack Content Content
Manager Manager
Value Units
Authorized User Value Unit (AUVU) License Conversion Table
| Cumulative Volume Level | Minimum Authorized | Maximum Authorized | User Value units per Authorized | Max UVUs for Each Level | Cumulative UVUs at Each Level | Cumulative Vol Disc |
| 1 | 1 | 20 | 1.00000 | 20 | 20 | 0.0% |
| 2 | 21 | 50 | 0.83333 | 25 | 45 | 10.0% |
| 3 | 51 | 100 | 0.80000 | 40 | 85 | 15.0% |
| 4 | 101 | 250 | 0.76666 | 115 | 200 | 20.0% |
| 5 | 251 | 500 | 0.60000 | 150 | 350 | 30.0% |
| 6 | 501 | 1,000 | 0.50000 | 250 | 600 | 40.0% |
| 7 | 1,001 | 5,000 | 0.47500 | 1,900 | 2,500 | 50.0% |
| 8 | 5,001 | 10,000 | 0.40000 | 2,000 | 4,500 | 55.0% |
| 9 | 10,001 | 25,000 | 0.36666 | 5,500 | 10,000 | 60.0% |
| 10 | 25,001 | 10,000,000 | 0.33333 | 3,324,967 | 3,334,967 | 67.0% |
Employee User Value Unit (EUVU) License Conversion Table
| Cumulative Volume Level | Minimum Employees | Maximum Employees | User Value Units per Employee | Max UVUs for Each Level | Cumulative UVUs at Each Level | Cumulative Vol Disc |
| 1 | 1,000 | 2,500 | 1.000 | 2,500 | 2,500 | 0.0% |
| 2 | 2,501 | 5,000 | 0.800 | 2,000 | 4,500 | 10.0% |
| 3 | 5,001 | 10,000 | 0.700 | 3,500 | 8,000 | 20.0% |
| 4 | 10,001 | 30,000 | 0.650 | 13,000 | 21,000 | 30.0% |
| 5 | 30,001 | 50,000 | 0.550 | 11,000 | 32,000 | 36.0% |
| 6 | 50,001 | 100,000 | 0.500 | 25,000 | 57,000 | 43.0% |
| 7 | 100,001 | 300,000 | 0.465 | 93,000 | 150,000 | 50.0% |
| 8 | 300,001 | 500,000 | 0.400 | 80,000 | 230,000 | 54.0% |
| 9 | 500,001 | 1,000,000 | 0.360 | 180,000 | 410,000 | 59.0% |
| 10 | 1,000,001 | 100,000,000 | 0.320 | 31,680,000 | 32,090,000 | 67.9% |
External User Value Unit (XUVU) License Conversion Table
| Cumulative Volume Level | Minimum Ext Users | Maximum Ext Users | User Value Units per Ext User | Max UVUs for Each Level | Cumulative UVUs at Each Level | Cumulative Vol Disc |
| 1 | 1,000 | 10,000 | 1.00000 | 10,000 | 10,000 | 0.0% |
| 2 | 10,001 | 50,000 | 0.87500 | 35,000 | 45,000 | 10.0% |
| 3 | 50,001 | 100,000 | 0.60000 | 30,000 | 75,000 | 25.0% |
| 4 | 100,001 | 500,000 | 0.43750 | 175,000 | 250,000 | 50.0% |
| 5 | 500,001 | 1,000,000 | 0.30000 | 150,000 | 400,000 | 60.0% |
| 6 | 1,000,001 | 25,000,000 | 0.24375 | 5,850,000 | 6,250,000 | 75.0% |
| 7 | 25,000,001 | 50,000,000 | 0.15000 | 3,750,000 | 10,000,000 | 80.0% |
| 8 | 50,000,001 | 250,000,000 | 0.13750 | 27,500,000 | 37,500,000 | 85.0% |
| 9 | 250,000,001 | 500,000,000 | 0.05000 | 12,500,000 | 50,000,000 | 90.0% |
| 10 | 500,000,001 | 100,000, | 0.05000 | 4,975,000, | 5,025,000, | 95.0% |
| 000,000 | 000 | 000 |
Program name PID Charge unit
number description
IBM Content Manager Enterprise 5724-B19 Per User Value
Edition Authorized Unit for Linux
on System z
IBM Content Manager Enterprise 5724-B19 Per User Value
Edition Authorized Unit
IBM Content Manager Starter Pack 5724-B19 Per User Value
Unit
Charge metrics definitions
Processor Value Unit (PVU)
PVU is the unit of measure by which this program is licensed. PVU entitlements are based on processor families (vendors and brands). A Proof of Entitlement (PoE) must be obtained for the appropriate number of PVUs based on the level or tier of all processor cores activated and available for use by the program on the server. Some programs allow licensing to less than the full capacity of the server's activated processor cores, sometimes referred to as sub-capacity licensing. For programs which offer sub-capacity licensing, if a server is partitioned utilizing eligible partitioning technologies, then a PoE must be obtained for the appropriate number of PVUs based on all activated processor cores available for use in each partition where the program runs or is managed by the program. Refer to the International Passport Advantage Agreement Attachment for Sub-Capacity Terms or the program's License Information to determine applicable sub-capacity terms. The PVU entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with PVU entitlements of another program. For general overview of PVUs for processor families (vendors and brands), go to
To calculate the exact PVU entitlements required for the program, go to
The subject programs have a new structure for licensing, designed for clarity and simplicity, while offering the flexibility to configure your systems to best support your business objectives.
User Value Unit (UVU)
UVU is the metric by which this program is licensed. UVU entitlements are based on the number of users for the given program. A Proof of Entitlement (PoE) must be obtained for the appropriate number of UVUs required for your environment as defined by the specific program terms. The UVU entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with UVU entitlements of another software program. UVU licensing offers price benefits for customers by enabling a lower cost of incremental growth of resources. To understand these benefits of UVU licensing, and to determine how many UVUs to obtain for the program, contact your IBM representative.
A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurement is a processor core. However, for select programs, there are other designated measurements such as users or resources which may include servers, client devices, and messages. The number of Value Unit entitlements required for a program depends on how the program is deployed in your environment and must be obtained from a Value Unit table. You must obtain a PoE for the calculated number of value unit entitlements for your implementation. The Value Unit entitlements are specific to a program and may not be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.
At all times, the number of users accessing the program or any component of the program in any manner, directly or indirectly (for instance, via a multiplexing program, device, or application server) or through any other means must not exceed your entitlement to use the program, as indicated on the applicable PoEs.
Authorized (AUVU): For selectively licensing internal users within your organization. The number of AUVUs (Authorized UVUs) you require is based on the number of authorized users within your organization that may access the program and/or whose user content may be analyzed using the program in any manner at set forth in the Authorized User Value Unit (AUVU) license conversion table.
An Infrequent User means an Authorized User who accesses the program no more than one hundred twenty (120) times a year. Access is defined as any interaction between the Authorized User and the program, or any action performed on behalf of the Authorized User by the program, lasting no more than 15 consecutive minutes.
External (XUVU): For licensing users who are external to your organization whose user content is analyzed using the program. The number of XUVUs (External UVUs) you require is based on the number of external users whose user content may be analyzed using the program in any manner as set forth in the External User Value Unit (XUVU) license conversion table.
Employee (EUVU): For collectively licensing all of your internal users. The number of EUVUs (Employee UVUs) you require will be based on the number of employees in your Enterprise as set forth in the Employee User Value Unit (EUVU) license conversion table.
Enterprise: An Enterprise includes any legal entity that, by more than 50%, owns, is owned by, or is under common ownership with the Licensee. The Licensee is the legal entity that is authorized to execute and administer this agreement on behalf of an enterprise. The Licensee need not be a 'company' and may be the entire enterprise.
Product pricing
Each product has a fixed price per UVU. Customers license the appropriate number of UVUs to provide access to a corresponding user population.
Cumulative volume discounting
As the user quantity increases, the number of UVUs increase albeit at a slower rate. Value Unit License Conversion Tables establish the required number of UVUs for a specified number of users.
Volume discounting examples:
- 100 authorized users require 85 AUVUs
- 1,000 authorized users require 600 AUVUs
- 5,000 authorized users require 2,500 AUVUs
Content Manager configuration example:
- Content Manager AUVU price = $Y per AUVU
- 5,000 authorized users require 2,500 AUVUs
- Total price = $Y x 2,500
More information about PVU licensing can be found at this location
Although the subject programs are now offered under a new, streamlined licensing and pricing model, the function of the products has not changed from that of previously available offerings.
Server
Server is the unit of measure by which this program is licensed. A server is a computer system that executes requested procedures, commands, or applications to one or more user or client devices. A Proof of Entitlement (PoE) must be obtained for each server regardless of the number of processor cores or partitions in the server on which the program runs or each server managed by the program. Where blade technology is employed, each blade is considered a separate server.
Passport Advantage program licenses
IBM Content Manager Enterprise Edition
Part description Part
number
IBM Content Manager Enterprise Edition Authorized
IBM Content Manager Ent Ed Auth User Value Unit Annual E066BLL
SW S&S Rnwl
IBM Content Manager Ent Ed Auth User Value Unit Lic + D07A7LL
SW S&S 12 Mo
IBM Content Manager Ent Ed Auth User Value Unit SW S&S D07A8LL
Reinstate 12 Mo
IBM Content Manager Enterprise Edition
Part description Part
number
IBM Content Manager Starter Pack
IBM Content Manager Starter Pack Authorized UVU Annual E07MNLL
SW S&S Rnwl
IBM Content Manager Starter Pack Authorized UVU Lic + D0AR2LL
SW S&S 12 Mo
IBM Content Manager Starter Pack Authorized UVU SW S&S D0AR3LL
Reinstate 12 Mo
Passport Advantage trade-up licenses
IBM Content Manager Enterprise Edition
Precursor product Trade-up product Trade-up
part
number
IBM Content Manager
Enterprise Edition
Authorized
Content Manager for IBM CMEE AUVU fr CM D07ZRLL
iSeries® Authorized User iSeries AUVU Trade Up Lic
+ SW S&S 12 Mo
IBM Content Manager IBM CMEE AUVU fr CMODU Per D07ZQLL
OnDemand User User Value Unit Trade Up
Lic + SW S&S 12 Mo
IBM Content Manager IBM CMEE AUVU frm CM D0CRJLL
Standard Edition for i5/OS® Standard Ed for i5/OS AUVU
Trade Up Lic + SW S&S 12
Mo
IBM Content Manager IBM CMEE Auth UVU frm CM D0AR5LL
Starter Pack Starter Pack UVU Trdup Lic
+ SW S&S 12 M
Passport Advantage supply
Program name/description Part
number
Cont Mgr Enterprise Ed V08.04.03
IBM Content Manager Enterprise Edition Version 8.4.3 MP BF04VML
ML Media Pack
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
Cont Mgr Enterprise Ed V08.04.03
Entitled maintenance Media packs description Part offerings description number IBM Content Manager IBM Content Manager BF04VML Enterprise Edition Enterprise Edition Version Authorized Per User Value 8.4.3 MP ML Media Pack Unit for Linux™ on System z IBM Content Manager IBM Content Manager BF04VML Enterprise Edition Enterprise Edition Version Authorized User Value Unit 8.4.3 MP ML Media Pack IBM Content Manager IBM Content Manager BF04VML Starter Pack Authorized Enterprise Edition Version per User Value Unit 8.4.3 MP ML Media Pack
Cross-platform products
Cross-platform products for use on System z
Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z® servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.
Cross-platform product for use on System z IFL engines
Order the part numbers that follow when the product is intended to run on the Linux operating system on System z IFL engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.
IBM Content Manager Enterprise Edition
Part description Part
number
IBM Content Manager Enterprise Edition Authorized
IBM Content Manager Ent Ed Lnx Sys z Auth UVU Annual SW E07A9LL
S&S Rnwl
IBM Content Manager Ent Ed Lnx Sys z Auth UVU Lic + SW D09UQLL
S&S 12 Mo
IBM Content Manager Ent Ed Lnx Sys z Auth UVU SW S&S D09URLL
Reinstate 12 Mo
Trade-up licenses for Cross Platform Products
IBM Content Manager Enterprise Edition
Precursor product Trade-up product Part
number
IBM Content Manager
Enterprise Edition
Authorized
Content Manager for IBM CMEE Lnx Sys z AUVU fr D09USLL
iSeries Authorized User CM iSeries AUVU Trade Up
Lic + SW S&S 12 Mo
IBM Content Manager IBM CMEE Lnx Sys z AUVU fr D09UTLL
OnDemand User CMOD AUVU Trade Up Lic +
SW S&S 12 Mo
Back to top
|
|
| Terms and conditions |
|
The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
Licensing
IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.
Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
License Information form number
Program name Program Form number
number
IBM Content Manager Enterprise Edition 5724-B19 L-HLEE-7PSQRW
The program's License Information will be available for review on the IBM Software License Agreement website
Limited warranty applies
Yes
Limited warranty
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Money-back guarantee
For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
- For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.
Volume orders (IVO)
No
Passport Advantage applies
Yes, and through the Passport Advantage website at
This product is only available via Passport Advantage. It is not available as shrinkwrap.
IBM Operational Support Services - SoftwareXcel
No
System i Software Maintenance applies
No
Educational allowance available
Not applicable.
Back to top
|
|
| Prices |
|
Passport Advantage
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet®, if applicable. Additional information is also available at
Business Partner information
If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
Back to top
|
|
| Order now |
|
To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
IBM, AIX, Lotus, Quickr, Passport Advantage, ibm.com, DB2, WebSphere, Tivoli, iSeries, i5/OS, System z and ValueNet are registered trademarks of IBM Corporation in the United States, other countries, or both.
Windows is a trademark of Microsoft Corporation in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
