IBM Tivoli Endpoint Manager for Core Protection V10.5 provides comprehensive endpoint protection with integrated anti-malware, personal firewall, and web reputation capabilities

IBM United States Software Announcement 211-185
May 24, 2011


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number Order now Order now


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At a glance
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IBM® Tivoli® Endpoint Manager for Core Protection V10.5 provides comprehensive endpoint protection capabilities, all delivered through the highly scalable, single console management infrastructure of IBM Tivoli Endpoint Manager built on BigFix technology.

IBM Tivoli Endpoint Manager for Core Protection features and benefits include:

  • Real-time anti-malware protection through file and web reputation, behavior monitoring, and personal firewall
  • Integrated protection and extreme scalability using a single console management infrastructure
  • Industry-leading IBM and Trend Micro technologies
For ordering, contact Your IBM representative or an IBM Business Partner.
For more information contact the Americas Call Centers at
800-IBM-CALL (426-2255).
 
Reference: YE001


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Overview
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IBM Tivoli Endpoint Manager for Core Protection V10.5 delivers real-time anti-malware functionality via protection methods such as file and web reputation, personal firewall, and behavior monitoring.

IBM Tivoli Endpoint Manager for Core Protection helps to protect physical and virtual endpoints from damage caused by viruses, Trojan horses, worms, spyware, rootkits, web threats, and their new variants. It can help to reduce business disruptions that can result from endpoint infection, identity theft, data loss, network downtime, lost productivity, and compliance violations.

IBM Tivoli Endpoint Manager for Core Protection cross references threat information with a large, cloud-based database created and managed by Trend Micro and continuously updated via Trend Micro's Smart Protection Network for Microsoft® Windows® endpoints. The solution checks files and web addresses against this database for potential malicious activities in real time, in addition to delivering anti-malware protection to Macintosh and Windows endpoints as needed. IBM Tivoli Endpoint Manager for Core Protection provides security for both fixed, network-connected endpoints and roaming, Internet-connected endpoints. Constant, agent-based monitoring proves to be an effective way to combat the extreme vulnerability of roaming endpoints. A laptop used in an airport, for example, can receive cloud-based protection from threats lurking on websites it visits or files it receives even though it is not connected to the network.

Safer, smarter protection designed to help reduce risk

One of IBM Tivoli Endpoint Manager for Core Protection's keys to success is its ability to work at multiple levels of threat protection, including stopping threats even before they arrive. IBM Tivoli Endpoint Manager for Core Protection, for example, can scan web addresses, check them against databases of known threats, and block websites if appropriate. Such frontline measures build on other capabilities that protect infrastructure and endpoints against attacks as they occur.

IBM Tivoli Endpoint Manager for Core Protection can be installed in a variety of settings, from smaller organizations up to very large or highly distributed environments, and can be used to remove outdated tools. It is built on the industry-leading Tivoli Endpoint Manager infrastructure, which leverages a multi-layered technology platform that acts as the central nervous system of a global IT infrastructure. A dynamic, content-driven messaging and management system, this innovative technology distributes the work of managing IT infrastructures out to the managed devices themselves. As a result, IBM Tivoli Endpoint Manager is able to operate in real-time and deliver the scalability and performance that organizations demand. Additionally, the single, multipurpose management agent controls multiple services regardless of where the endpoint roams, optimizing the user experience and minimizing system impact.



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Key prerequisites
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Refer to the Hardware requirements and Software requirements sections.



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Planned availability date
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  • May 27, 2011: Electronic
  • June 17, 2011: Physical media


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Description
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In today's interconnected, instrumented, and intelligent world, where the complexity of endpoint management and the importance of security are constantly on the rise, IBM Tivoli Endpoint Manager for Core Protection V10.5 delivers up-to-the-minute endpoint visibility and protection. This solution can guard against the full range of malware, using protection methods such as file and web reputation, behavior monitoring, and personal firewall.

Key to the solution's success is its ability to work at multiple levels of threat protection, including stopping threats even before they arrive. IBM Tivoli Endpoint Manager for Core Protection, for example, can scan web addresses in email messages, check them against databases of known threats, and block website access if appropriate. Such front-line measures build on other capabilities that protect infrastructure and endpoints against attacks as they occur. The result is that in recent tests, the combined capabilities of Tivoli Endpoint Manager for Core Protection capture 100 percent of threats, while the next highest scoring competing solution captured only 77 percent. The source for this data is Trend Micro Enterprise Endpoint Comparative Report, AV-Test, dated January 2011, and is available at

http://us.trendmicro.com/us/trendwatch/core-technologies/competitive-benchmarks/avtest/

IBM Tivoli Endpoint Manager for Core Protection is built on the industry-leading IBM Tivoli Endpoint Manager infrastructure. In a world accustomed to multiple, fragmented technologies and point solutions, the IBM Tivoli Endpoint Manager family offers an alternative: the industry's only unified management platform that automates and streamlines systems and security management while delivering speed, visibility, and control across heterogeneous operating environments and devices.

Purpose built for today's distributed enterprise, the IBM Tivoli Endpoint Manager unified management platform provides real-time visibility and control through a single infrastructure, single management agent, and unified console for systems lifecycle management and endpoint security and compliance. IBM Tivoli Endpoint Manager is designed to continuously discover, assess, remediate, and enforce the health and security of servers, desktops, and roaming laptops in real time via a single, policy-driven management agent and single console.

Policy Messages

Policy Messages, also known as Fixlet messages, communicate policy information between agents and server environments. Policy Messages can contain logical criteria to trigger specific actions, for example, if vulnerability X exists on this client, update software module Y with the appropriate package. Additionally, you can use the Policy Messages included with IBM Tivoli Endpoint Manager (and delivered through IBM Tivoli Endpoint Manager content delivery service), or customize your own.

Relays

Relays act as communication and aggregation points and staging areas for Policy Messages and patch and remediation content. Relays help reduce network bandwidth requirements and provide an added degree of fault tolerance for the management systems. Relays can be installed on existing hardware, including desktops and multipurpose systems such as file or print servers. No dedicated hardware is required.

Relay capabilities and benefits:

  • Provides a virtual infrastructure leveraging existing systems
  • Delivers redundancy and lowers network bandwidth requirements
  • Is able to serve devices regardless of where they are or the reliability of the network
  • Includes cache, stop, and restart downloads of large software packages to maximize network resources
  • Includes automatic pairing of endpoints to Relays based on location, operating system, and other customer-defined criteria

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

Section 508 of the US Rehabilitation Act

IBM Tivoli Endpoint Manager for Core Protection V10.5 satisfies the applicable requirements of Section 508 of the Rehabilitation Act when used in accordance with IBM's associated documentation, provided that any assistive technology with the product or products properly interoperates. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via IBM's website

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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IBM Tivoli Endpoint Manager for Core Protection solution:

  • Delivers, from a single console, anti-malware protection using file and web reputation, personal firewall, virtualization awareness, and behavior monitoring.
  • Manages both technology and business risk. It protects physical and virtual endpoints from damage caused by malware and other malicious threats, and reduces the business disruptions that can result from attacks on endpoints.


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Program number
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Program
number    VRM    Program name
 
5725-D25  10.5   IBM Tivoli Endpoint Manager for Core Protection


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Education support
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Comprehensive education for IBM Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit

http://www-306.ibm.com/software/tivoli/education/


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with this program.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.



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Technical information
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Specified operating environment

Hardware requirements

The hardware requirements for IBM Tivoli Endpoint Manager for Core Protection can vary based on the managed environment and are mainly related to the machine on which the IBM Tivoli Endpoint Manager server, the Smart Protection Server (an optional download available directly from Trend), and the IBM Tivoli Endpoint Manager console will be installed and running.

IBM Tivoli Endpoint Manager server hardware specifications

The values listed below are recommended hardware specifications that provide good performance for similar sized deployments of IBM Tivoli Endpoint Manager. If your deployment will have over 100 IBM Tivoli Endpoint Manager Console Operators, you should consider raising your hardware specifications to the next higher scale to support the large number of users or contact IBM Tivoli Endpoint Manager Technical Support for more help in selecting hardware.

For best performance, use the following recommendations:

Deployment
size        CPU                   Memory     Hard disks

< 250       2-3 GHz                2 GB      Standard HD
1,000       2-3 GHz - 2 Cores      4 GB      1 RAID Array (RAID 10, 5)
10,000      2-3 GHz - 2-4 Cores    8 GB      1-2 RAID Arrays (RAID 10)
50,000      2-3 GHz - 4 Cores     16 GB      2 RAID Arrays (RAID 10)
100,000     2-3 GHz - 4-8 Cores   16-32 GB   2 RAID Arrays (RAID 10)
> 200,000   2-3+ GHz - 8-16 Cores 32-64 GB   3 RAID Arrays (RAID 10)

Note: RAID arrays must support your using the disk cache for both reading and writing. The disk cache should be set to 50/50 read write.

Disk space requirements

The hard disk configurations listed above are focused on providing high performance disks for the database and IBM Tivoli Endpoint Manager Server. The physical capacity needed for IBM Tivoli Endpoint Manager is generally considered very small. A minimum of 5 GB free disk space is needed by the database, data files, and the file caches to run IBM Tivoli Endpoint Manager. It is recommended that an additional 20 GB to 50 GB of disk space be available for flexibility, when using for administrative tasks such as database backups and to allow for growth.

Multiple RAID arrays normally provide more than enough disk space for IBM Tivoli Endpoint Manager, so capacity concerns are not common.

Network card specifications

The IBM Tivoli Endpoint Manager Server is the central communication hub of an IBM Tivoli Endpoint Manager deployment and should be positioned in a data center with a high-speed network connection.

Server network speed recommendations:

  • 10 Mbps network connection is possible but not recommended for performance reasons.
  • 100 Mbps network connection, or higher is recommended.
  • 1,000 Mbps network connection is recommended if possible.

For deployments over 25,000 seats, consider using teamed network cards or 1 GB connections to provide optimal network throughput for the IBM Tivoli Endpoint Manager Server.

Console hardware specifications

IBM Tivoli Endpoint Manager Consoles are typically installed on personal workstations and Terminal Servers or Citrix Servers.

  • Users with high-speed network connections (10 mbps+) to the IBM Tivoli Endpoint Manager Server database can use any computer that meets the requirements below.
  • Remote users will typically need to use a Terminal Server or Citrix Server because their network connection is too slow.

The hardware requirements are based on the number of managed computers, which is the number of computers that a IBM Tivoli Endpoint Manager Console Operator will see in their IBM Tivoli Endpoint Manager Console. In most deployments, a IBM Tivoli Endpoint Manager Console Operator will see a subset of the total number of computers while a Master IBM Tivoli Endpoint Manager Console Operator will see all of the computers.

Workstation installations

Number of
managed
computers   CPU                   Memory    Hard disks (free space)

< 250       1 GHz                 512 MB     50 MB free
1,000       2 GHz                 512 MB    100 MB free
10,000      2-3 GHz                 1 GB    250 MB free
50,000      2-3 GHz - 2 Cores       2 GB      1 GB free
100,000     2-3 GHz - 2 Cores       3 GB      2 GB free
> 200,000   2-3 GHz - 2-4 Cores     4 GB      3 GB free

Terminal Server and Citrix Server installations

The primary constraints for the IBM Tivoli Endpoint Manager Console are CPU and memory. The memory use of the IBM Tivoli Endpoint Manager Console goes up with the total number of managed IBM Tivoli Endpoint Manager clients. These configurations assume standard usage patterns for up to 10-20 simultaneous IBM Tivoli Endpoint Manager Console users:

Number of
IBM Tivoli
Endpoint
Manager
Agents  CPU                Memory   Hard disks (free space)

< 250   2-3 GHz-2 Cores    2 GB     1 Raid Array (RAID 5, 10)-5 GB free
1,000   2-3 GHz-2 Cores    4 GB     1 Raid Array (RAID 5, 10)-10 GB free
10,000  2-3 GHz-4 Cores    8 GB     1 Raid Array (RAID 5, 10)-20 GB free
25,000  2-3 GHz-4 Cores    8-16 GB  1 Raid Array (RAID 5, 10)-40 GB free
100,000 2-3 GHz-4-8 Cores  16-32 GB 1 Raid Array (RAID 5, 10)-80 GB free
200,000 2-3 GHz-8-16 Cores 16-32 GB 1 Raid Array (RAID 5, 10)-150 GB free

Note: The values above reflect the number of simultaneous IBM Tivoli Endpoint Manager Consoles running on a single Terminal Server or Citrix Server, which means a single server can support many more IBM Tivoli Endpoint Manager Console Operators in total depending on IBM Tivoli Endpoint Manager Console usage patterns. Consider using more than one Terminal Server or Citrix Server if you will have more simultaneous users then the values listed here.

Important note: For larger deployments that expect over 50,000 IBM Tivoli Endpoint Manager Agents or over 50 IBM Tivoli Endpoint Manager Console operators, consult an IBM Tivoli Endpoint Manager deployment specialist for specific recommendations on Terminal Server and Citrix Server configurations.

Smart Protection Server hardware specifications (optional download available directly from Trend)

  • 2.0 GHz Intel® Core2Duo 64-bit processor supporting Intel Virtualization Technology, or equivalent
  • 1 GB RAM (1.5 GB recommended)
  • 10 GB disk space for minimum virtualization requirements (20 GB recommended for virtualization requirements if fewer than 1,000 clients. Add 15 GB for every 1,000 clients.)

Note: Smart Protection Server automatically partitions the detected disk space as required.

Software requirements

The software requirements for IBM Tivoli Endpoint Manager for Core Protection are dependent on its components, which are:

  • IBM Tivoli Endpoint Manager for Core Protection Server
  • IBM Tivoli Endpoint Manager for Core Protection Console
  • IBM Tivoli Endpoint Manager for Core Protection Agent
  • IBM Tivoli Endpoint Manager for Core Protection Relay

Server system requirements

IBM Tivoli Endpoint Manager for Core Protection Server software specifications consist of specifications for Tivoli Endpoint Manager Server and the optional Smart Protection Server available directly from Trend Micro.

Tivoli Endpoint Manager Server supported operating systems

  • Windows 2008 (x86/x64) Enterprise
  • Windows 2003 (x86/x64) Enterprise

Supported databases

  • SQL Server 2008 (x86/x64) Enterprise
  • SQL Server 2005 (x86/x64) Enterprise

SQL Standard Edition is usually sufficient for smaller deployments with fewer than 50,000 computers. For more information, refer to the Microsoft knowledge base article

http://www.microsoft.com/Sqlserver/2005/en/us/compare-features.aspx

Note: Always apply the latest service pack and hot fixes for SQL server and Windows operating systems.

Smart Protection Server software specifications (for optional download directly from Trend Micro)

Supported virtualization platforms

  • VMWare:
    • VMWare Server 2.0
    • VMWare ESX 3.0, 3.5, 4.0
    • VMWare ESXi 3.5, 4.0
  • Microsoft Windows:
    • Windows Server 2008 R2 with Hyper-V

Console system requirements

IBM Tivoli Endpoint Manager for Core Protection Console software specifications

Supported operating systems:

  • Microsoft Windows XP
  • Microsoft Windows 2003
  • Microsoft Windows Vista
  • Microsoft Windows 2008
  • Microsoft Windows 7

Required software configurations:

  • Internet Explorer 6, or later.
  • Microsoft Data Access Components 2.7, and later.
  • Office web components.
  • Minimum 1024x768 screen resolution.
  • High Speed network connection to the IBM Tivoli Endpoint Manager Server database.
  • IBM Tivoli Endpoint Manager requires MSXML 6 and Windows Installer V3.1.
  • Flash Player V9, or later is required to see the dashboards in the IBM Tivoli Endpoint Manager Console (and some of the web reports).

IBM Tivoli Endpoint Manager for Core Protection Agent software specifications

Supported operating systems

Microsoft Windows

  • Windows 2003, Windows XP (x64)(including Windows 2003 R2)
  • Windows Vista (x86/x64)
  • Windows 2003 Itanium®
  • Windows Server 2008 (x86/x64)
  • Windows Server 2008 Core (x86/x64)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Core
  • Windows 2008 Itanium
  • Windows 7
  • Windows XP Embedded
  • Windows Embedded POS Ready 2009

Apple

  • Mac OS X 10.4, 10.5.5, 10.6

IBM Tivoli Endpoint Manager for Core Protection Smart Protection Relay software specifications

Supported operating systems

Microsoft Windows:

  • Windows Vista (x86/x64)
  • Windows Server 2008 (x86/x64)
  • Windows Server 2008 Core (x86/x64)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Core
  • Windows 7 (x86/x64)

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Direct customer support

For technical support or assistance, contact your IBM representative or visit

http://www.ibm.com/support
Packaging

IBM Tivoli Endpoint Manager for Core Protection V10.5 is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document number L-TBRN-8FQNZU
  • IBM Tivoli Endpoint Manager for Core Protection V10.5 Quick Start Guide
  • CD-ROMs or DVDs

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

IBM Tivoli Endpoint Manager for Core Protection V10.5 uses the security and auditability features of IBM WebSphere® Application Server. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Licensing metric definitions and pricing examples
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Client Device

Client Device is a unit of measure by which the program can be licensed. A Client Device is a single user computing device or special purpose sensor or telemetry device that requests the execution of or receives for execution a set of commands, procedures, or applications from or provides data to another computer system that is typically referred to as a server or is otherwise managed by the server. Multiple Client Devices may share access to a common server. A Client Device may have some processing capability or be programmable to allow a user to do work. Examples include, but are not limited to actuators, appliances, automated teller machines, automatic meter readers, cash registers, disk drives, desktop computers, kiosks, notebook computers, personal digital assistant, point-of-sale terminals, sensors, smart meters, tape drives, and technical workstations. Licensee must obtain entitlements for every Client Device which runs, provides data to, uses services provided by, or otherwise accesses the Program and for every other computer or server on which the program is installed.

Resource Value Unit (RVU)

RVU is a unit of measure by which the program can be licensed. RVU Proofs of Entitlement (PoEs) are based on the number of units of a specific resource used or managed by the program. Licensee must obtain entitlements for this program sufficient to cover the resources managed by the program. Licensee must obtain sufficient entitlements for the number of RVUs required for Licensee's environment for the specific resources as specified in the resource table found in the program's announcement and/or License Information document. RVU entitlements are specific to the program and the type of resource and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program or resource.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other licenses or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes.

Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot: A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data, or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switchover between programs, databases, or other resources to occur.

Pricing examples

The resource for the purpose of the RVU calculation is Activated Processor Cores managed by the program. An Activated Processor Core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions. Licensee can deploy the program using either full capacity licensing or virtualization capacity (sub-capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (refer to the webpage below). If using full capacity licensing, each Activated Processor Core in the physical hardware environment managed by the program must be counted, except for those servers from which the program permanently no longer manages. If using virtualization capacity licensing, the Virtualization Capacity License Counting Rules at the following website defines how many Activated Processor Cores must be counted.

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_specific_virtualization_technologies.html

The RVU table for Tivoli Endpoint Manager is below:

Tier    From quantity  To quantity    Factor

 1            0          2,500        1.00
 2        2,501         10,000        0.80
 3       10,001         50,000        0.60
 4       50,001        150,000        0.40
 5      150,001        -              0.20

Pricing example 1

A customer wishes to license Tivoli Endpoint Manager for the servers in the following core environment:

Distributed servers

  • 20 one processor, single core servers
  • 65 one processor, dual core servers
  • 12 two processor, dual core servers
  • 10 two processor, quad core servers
  • One eight processor, dual core server with two virtual or logical partitions
  • One four processor, quad core server
  • One z800 server with two uniprocessor IFLs running Linux® (also known as "Linux on System z®")

Note: Linux on System z offerings may not be available for all Tivoli products. This licensing example assumes such availability. Linux on System z offerings have distinctly orderable part numbers in Passport Advantage, which should be used when ordering entitlements for IFLs running Linux.

If pricing products without a Linux on System z offering, you should exclude the z800 server entitlement requirement indicated below.

The customer wants to manage the applicable distributed server environment with Tivoli Endpoint Manager:

Systems               Quantity in              Processor cores
managed               customer environment     to be licensed

One processor,        20                        20
single core
One processor,        65                       130
dual core
Two processors,       12                        48
dual core
Two processors,       10                        80
quad core
Eight Processors,      1                        16
Dual Core (2
logical partitions)
Four Processors,       1                        16
Quad Core
z800 server with       1                         2
2 uniprocessor IFLs
(requires Linux on
System z availability)
is managed
  Total processors to                          312
  be licensed

Based on the 312 managed cores, the customer would require 312 RVUs of Tivoli Endpoint Manager.

Pricing example 2

A customer wishes to license Tivoli Endpoint Manager in the following core environment:

Servers with 45,000 managed cores
25,000 Client Devices

The following calculation is used to determine the number of RVUs required to license the 45,000 managed cores in the server environment.

Tier           Quantity of managed cores  RVUs

 1              2,500                      2,500
 2              7,500                      6,000
 3             35,000                     21,000
Total                                     29,500

The first tier based on the RVU table is used to calculate the first 2,500 managed cores at a factor of 1 per core or in the case above 2,500 RVUs (2,500 x 1). The second tier is used to calculate the managed cores from 2,501 to 10,000 at a .8 factor or (7,500 x .8 = 6,000). The third tier is used for those managed cores between 10,001 and 50,000. In the example, 35,000 of the managed cores reside in tier 3 or (35,000 x .6 = 21,000). Adding the RVUs together for each tier, the customer requires 29,500 RVUs to license the 45,000 managed cores.

In addition, the customer would require 25,000 of the client device part number to license the 25,000 client devices in the environment.



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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product group: Tivoli
 
Product: IBM Tivoli Endpoint Manager Core Protection (5725-D25)
 
Product category: TVCONFIG (Configurations and Operations)

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM Tivoli Endpoint Manager for Core Protection V10.5 media pack
 
               Entitled maintenance
SUB IDs        offerings description
 
TEMCPP01SB01   TEMfCP per Resource Value Unit
TEMCPP01SB02   TEMfCP per Client Device
TEMCPP01SB03   TEMfCP FTL per Resource Value Unit
TEMCPP01SB04   TEMfCP FTL per Client Device
Media pack
description                                             Part number
 
IBM Tivoli Endpoint Manager for Core Protection         BJ00GML
V10.5 Media Pack for MP English

Current licensees

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage

Passport Advantage allows you to have a common anniversary date Software Subscription and Support (SW S&S) renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of Software Subscription and Support (also referred to as Software Maintenance). Software Subscription and Support in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Subscription and Support (Software Maintenance) will renew at the common anniversary date for twelve full months of Software Subscription and Support (Software Maintenance).

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Support Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Subscription and Support (Software Maintenance).

The quantity to be specified for the Passport Advantage part numbers in the following table is per required number of Resource Value Units. To order for Passport Advantage, specify the desired part number and quantity.

IBM Tivoli Endpoint Manager for Core Protection - 5725-D25

Description                                          Part number
 
IBM Tivoli Endpoint Manager for Core Protection      D0JIRLL
Resource Value Unit Lic + SW S&S 12 Mo
 
IBM Tivoli Endpoint Manager for Core Protection      E0C4PLL
Resource Value Unit Annual SW S&S Rnwl
 
IBM Tivoli Endpoint Manager for Core Protection      D0JISLL
Resource Value Unit SW S&S Reinstae 12 Mo
 
IBM Tivoli Endpoint Manager for Core Protection      D0JITLL
Client Device Lic + SW S&S 12 Mo
 
IBM Tivoli Endpoint Manager for Core Protection      E0C4QLL
Client Device Annual SW S&S Rnwl
 
IBM Tivoli Endpoint Manager for Core Protection      D0JIULL
Client Device SW S&S Reinstate 12 Mo
 
IBM Tivoli Endpoint Manager for Core Protection      D0JIVLL
FTL Resource Value Unit Initl FT Lic+S&S 12 Mo
 
IBM Tivoli Endpoint Manager for Core Protection      E0C4RLL
FTL Resource Value Unit SubSq FT Lic+S&S 12 Mo
 
IBM Tivoli Endpoint Manager for Core Protection      D0JIWLL
FTL Client Device Initl FT Lic+S&S 12 Mo
 
IBM Tivoli Endpoint Manager for Core Protection      E0C4SLL
FTL Client Device SubSq FT Lic+S&S 12 Mo
 

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

Description                                            Part number
 
IBM Tivoli Endpoint Manager for Core Protection        BJ00GML
V10.5.0 Media Pack for MP English

The IBM Tivoli Endpoint Manager for Core Protection program is also available, via Web download, from Passport Advantage.



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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This program is licensed under the IBM International Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provides for support with ongoing access to releases and versions of the program. IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

S/390® and System z IBM Operational Support Services - SoftwareXcel is an option if you desire added services.

License Information form number
  • IBM Tivoli Endpoint Manager for Core Protection (5725-D25): L-TBRN-8FQNZU

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Other terms
Volume orders (IVO)

No

IBM International Passport Advantage Agreement
Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Usage restriction

Yes

Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
IBM Operational Support Services - SoftwareXcel

No

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

http://www.ibm.com/support/electronic


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Prices
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Information on charges is available at website

http://www.ibm.com/support

In the Electronic tools category, select the option for Purchase/upgrade tools.

Passport Advantage

For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

Authorization to resell IBM software products is achieved at the Reseller Authorization Group level. You must be authorized in the Tivoli Security Group to sell this product. To register an opportunity for this product in the Global Partner Portal, you may use Product Family - Software: Tivoli Security. For information on how to become an Authorized Business Partner in IBM Software Value Plus, go to the following website

https://www-304.ibm.com/partnerworld/wps/servlet/ContentHandler/svp


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Order now
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To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone:     800-IBM-CALL (426-2255)
Fax:       800-2IBM-FAX (242-6329)

For IBM representative: callserv@ca.ibm.com


For IBM Business Partner: pwswna@us.ibm.com
 
Mail:      IBM Teleweb Customer Support
           ibm.com® Sales Execution Center, Americas North
           3500 Steeles Ave. East, Tower 3/4
           Markham, Ontario
           Canada  L3R 2Z1
 
Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Tivoli, Passport Advantage, WebSphere, System z, S/390, Express and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Intel and Itanium are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use