IBM InfoSphere Optim solutions for Oracle E-Business Suite, V7.1 significantly enhance coverage for Oracle E-Business Suite 12

IBM United States Software Announcement 211-173
May 24, 2011


Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications


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At a glance
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These new versions of InfoSphere™ Optim™ solutions for Oracle E-Business Suite provide the following key enhancements:

  • Support for Oracle's Release 12 for several additional modules for Data Growth Solution, including Bill Of Materials, Work In Process, and Service Contracts
  • Support for several additional Test Data Management Modules for R12:
    • Order Management
    • Installed Base
    • Service Contracts
    • Tele Service
    • Customers
    • Inventory
    • Cash Management
    • Accounts Payable
    • Purchase Order
    • Payments
  • Support for archiving attachments as part of the archiving process for Oracle E-Business modules

For ordering, contact your IBM® representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Overview
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The InfoSphere Optim Data Growth solutions enable you to extract and archive historical data from production environments and then store that data in more secure, compressed archive files or an archive database. By reducing the size of the product environment, the Data Growth solution can help improve application performance. Also, the archive data can be stored in lower-cost storage devices, reducing storage costs while still addressing information lifecycle management (ILM) and compliance requirements for the data associated with these applications.

The InfoSphere Optim Test Data Management solution gives you the ability to extract just a subset of data to test a specific business process. Unlike cloning where the full production data is copied each time, this approach allows you to save time and money in creating and managing test environments by using right-size subsets. Combined with the Data Masking Option, it can help you to secure sensitive data in nonproduction environments.

The InfoSphere Optim Application Retirement solution provides the ability to extract and archive the data from old or unused application environments and then retire those environments. This enables you to save costs associated with maintaining those old application environments while still addressing ILM and compliance requirements for the data associated with these applications.

The new versions of the packaged application solutions for Oracle E-Business Suite significantly enhance coverage for Oracle's Release 12 and support for out-of-the-box Test Data Management templates.

For more information on the IBM InfoSphere Optim family of products, visit

http://www.ibm.com/software/data/data-management/optim/


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Key prerequisites
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The announced products run on a variety of Microsoft® Windows®, UNIX®, and Linux® platforms.



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Planned availability date
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May 27, 2011



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Description
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InfoSphere Optim Data Growth Solution

When it comes to data, more is not always better. In fact, overgrown databases can impair the performance of your mission-critical ERP, CRM, and custom applications -- jeopardizing the superior service you have worked so hard to provide. InfoSphere Optim solutions address the data growth problem at the source by managing your enterprise application data. InfoSphere Optim enables you to archive historical transaction records, storing them more securely and cost effectively while maintaining universal access. With less data to sift through, InfoSphere Optim helps you speed reporting and complete mission-critical business processes on time.

The InfoSphere Optim Data Growth solutions help organizations by:

  • Supporting efforts to reduce hardware, storage, and maintenance costs by archiving historical data from applications and systems, freeing valuable resources
  • Optimizing application performance levels by controlling ongoing database growth
  • Archiving, managing, and retaining application data according to business and compliance policies
  • Responding more quickly to audit and discovery requests with universal access to archived information
  • Centrally managing and controlling archiving across enterprise applications (including custom applications and packaged CRM/ERP solutions such as JD Edwards EnterpriseOne, Oracle E-Business Suite, PeopleSoft Enterprise, Siebel CRM, and Amdocs CRM), databases (DB2®, Informix®, Oracle, Sybase, SQL Server, and so on), and platforms (including Windows, UNIX/Linux, and IBM z/OS®)

InfoSphere Optim Test Data Management Solution

Secure application testing for quality and reliability has never been more important. Yet testing can be time consuming and expensive. How can you speed iterative testing, better control costs, and support efforts to keep test environments secure? InfoSphere Optim offers extensive test data management capabilities for creating "right-sized" fictionalized test databases that more accurately reflect end-to-end business processes. InfoSphere Optim can help you minimize costly cloning processes and address defects early in the development process -- where they are cheapest and easiest to fix. Most importantly, InfoSphere Optim scales along with your development and testing requirements, across applications, databases, operating systems, and hardware platforms. Help to secure your test environments, improve quality, accelerate release cycles, and cut costs today with InfoSphere Optim.

The InfoSphere Optim Test Data Management solution helps organizations by:

  • Creating referentially intact, "right-sized" test databases
  • Automating test result comparisons to identify hidden errors
  • Refreshing and maintaining production-like test environments more easily
  • Shortening iterative testing cycles to help accelerate time to market

InfoSphere Optim Application Retirement Solution

Periodic reviews of your application portfolio can help identify underperforming or redundant systems where maintenance costs may outweigh business value. By decommissioning these applications, companies can optimize application portfolios to support your efforts to reduce costs and address risks. Decommissioning is the practice of removing a system (application, database, or platform) from service, while retaining access to business-critical data that are often required under a variety of data retention regulations.

InfoSphere Optim Application Retirement solutions can also support your efforts to make application retirement safer and easier by enabling you to archive application data in its original business context, preserving each archived business object as an audit-ready "snapshot in time." With universal access to archives, you can review, report, and retrieve retired records, even after the originating application has been taken out of service. Sustain compliance reporting and cost control efforts, and better address risks today with InfoSphere Optim Application Retirement Solution.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Program number
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Program               Program
number         VRM    name
 
5724-U41       V7.1   InfoSphere Optim Data Growth Solution
                        for Oracle E-Business Suite
 
5724-U41       V7.1   InfoSphere Optim Data Growth Solution
                        for Oracle E-Business Suite
                        - Open Data Manager
 
5724-U58       V7.1   InfoSphere Optim Test Data
                        Management Solution for
                        Oracle E-Business Suite
 
5724-U58       V7.1   InfoSphere Optim Test Data
                        Management Solution for
                        Oracle E-Business Suite
                        - Data Masking Option
 
5724-Z97       V7.1   InfoSphere Optim Solution for
                        Application Retirement for Oracle
                        E-Business Suite
 


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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All product publications are provided in softcopy format on the product CDs or DVDs.

In addition, a hardcopy Quick Start Guide and License Information document are shipped with each product.



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Technical information
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Specified operating environment

Hardware requirements

For information on hardware requirements, refer to the website listed in the Software requirements section.

Software requirements

All software requirements for InfoSphere Optim Data Growth Solution for Oracle E-Business Suite and InfoSphere Optim Data Growth Solution for Oracle E-Business Suite - Open Data Manager are available at

http://www.ibm.com/support/docview.wss?&uid=swg27020964

All software requirements for InfoSphere Optim Test Data Management Solution for Oracle E-Business Suite and InfoSphere Optim Test Data Management Solution for Oracle E-Business Suite - Data Masking Option are available at

http://www.ibm.com/support/docview.wss?&uid=swg27020890

All software requirements for InfoSphere Optim Solution for Application Retirement for Oracle E-Business Suite are available at

http://www.ibm.com/support/docview.wss?&uid=swg27020964

The programs' specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Packaging

The media pack for each product include:

  • Product code and documentation on CD and DVD
  • A Quick Start Guide in hardcopy format
  • A License Information document in hardcopy format

Security, auditability, and control

The InfoSphere Optim family of products uses the security and auditability features of the host hardware or software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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These products are only available via Passport Advantage. They are not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

For more information about IBM Software Value Plus, visit

http://www-01.ibm.com/software/info/itsolutions/softwarevalueplus/

To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, contact your IBM representative. These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

Product group: Optim
 
  Product Identifier Description (PID)
 
  5724-U41: InfoSphere Optim Data Growth Solution for Oracle E-Business Suite
  5724-U41: InfoSphere Optim Data Growth Solution for Oracle E-Business Suite
               - Open Data Manager
  5724-U58: InfoSphere Optim Test Data Management Solution for
               Oracle E-Business Suite
  5724-U58: InfoSphere Optim Test Data Management Solution for
               Oracle E-Business Suite - Data Masking Option
  5724-Z97: InfoSphere Optim Solution for Application Retirement for Oracle
               E-Business Suite
 
Product category: Optim
Charge metric
PID
number    Charge metric    Program name

5724-U41  Processor        InfoSphere Optim Data Growth Solution
           Value Unit        for Oracle E-Business Suite
 
5724-U41  Processor        InfoSphere Optim Data Growth Solution
           Value Unit        for Oracle E-Business Suite
                             - Open Data Manager
 
5724-U58  Processor        InfoSphere Optim Test Data
           Value Unit        Management Solution for
                             Oracle E-Business Suite
 
5724-U58  Processor        InfoSphere Optim Test Data
           Value Unit        Management Solution for
                             Oracle E-Business Suite
                             - Data Masking Option
 
5724-Z97  Resource         InfoSphere Optim Solution for
           Value Unit        Application Retirement for
                             Oracle E-Business Suite

Processor Value Unit (PVU)

Processor Value Unit (PVU) is a unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU Table by processor value, brand, type, and model number at the following website and the number of processors made available to the program.

http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html

IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores.

Licensee can deploy the program using either Full Capacity licensing or Virtualization Capacity (Sub-Capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (see webpage below). If using Full Capacity licensing, Licensee must obtain PVU entitlements sufficient to cover all activated processor cores1 in the physical hardware environment made available to or managed by the program, except for those servers from which the program has been permanently removed. If using Virtualization Capacity licensing, Licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the program, as defined according to the Virtualization Capacity License Counting Rules at

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_specific_virtualization_technologies.html
1
An Activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Notes:

  • Some programs may require licenses for the program and what is being managed. In that case, the following applies: In addition to the entitlements required for the program directly, Licensee must obtain PVU entitlements for this program sufficient to cover the processor cores managed by the program.
  • Some programs may be licensed on a managed basis only. In that case, the following applies: Instead of the entitlements required for the program directly, Licensee must obtain PVU entitlements for this program sufficient to cover the processor cores managed by the program.
  • A few programs on an exception basis may be licensed on a referenced basis. In that case, the following applies: Rather than obtaining entitlements for the activated processor cores available to the program, Licensee must obtain PVU entitlements for this program sufficient to cover the environment made available to the referenced program as if the program itself were executing everywhere the referenced program was executing, independent of the basis on which the referenced program is licensed.
  • Express and Workgroup programs may be licensed with maximum use terms. In that case, the following applies: The maximum authorized use terms and conditions for PVU licensed IBM Express and Middleware Programs can be found in the IBM Express and Middleware Licensing Guide.

Resource Value Unit

Resource Value Unit (RVU) is a unit of measure by which some of the programs can be licensed. RVU Proofs of Entitlement are based on the number of units of a specific resource used or managed by the program. Licensee must obtain sufficient entitlements for the number of RVUs required for Licensee's environment for the specific resources as specified in the table below. RVU entitlements are specific to the program and the type of resource and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program or resource. Refer to the program-specific Resource Value Unit table.

Notes:

  • Some programs may require licenses for the resources available to and the resources being managed by the program. In that case, the following applies: In addition to the entitlements required for the resources used by the program directly, Licensee must obtain entitlements for this program sufficient to cover the resources managed by the program.
  • Some programs may be licensed on a managed basis only. In that case, the following applies: Instead of the entitlements required for the resources used by the program directly, Licensee must obtain entitlements for this program sufficient to cover the resources managed by the program.

The number of Resource Value Units (RVUs) Licensee requires is based on Gigabyte Capacity used to store Licensee's application data in its active operational state, prior to its being archived as the application is being taken out of deployment and no longer used in Licensee's ongoing business operations.

Gigabyte (GB) Capacity includes total aggregate storage capacity for application data (also referred to as source data) that is going to be retired using the program from the applications which are no longer being deployed. This may be a combination of primary and secondary storage and covers all storage capacity that is utilized. Licensee is only authorized to store data from applications which Licensee is no longer deploying and using in Licensee's ongoing business operations. Licensee must acquire sufficient RVU entitlements to cover the total aggregate storage capacity utilized for the actual data that is going to be retired using the program.

Capacity does not include:

  • Backup copies of the source data
  • Storage used to keep the nondeployed application code itself
  • Copy storage pools for the space-managed data that reside on removable media

Value Unit exhibit VUE033

Cumulative gigabyte range      Value Units per gigabyte

         1 - 500 gigabytes         1 VU/gigabyte
       501 - 1,500 gigabytes    0.8455 VUs/gigabyte
     1,501 - 3,000 gigabytes    0.6137 VUs/gigabyte
     3,001 - 5,000 gigabytes    0.4639 VUs/gigabyte
     5,001 - 12,000 gigabytes   0.2783 VUs/gigabyte
   12,001 - 50,000 gigabytes    0.1531 VUs/gigabyte
   50,001 - 100,000 gigabytes   0.0765 VUs/gigabyte
  100,001 - 175,000 gigabytes   0.0344 VUs/gigabyte
  175,001 - 275,000 gigabytes   0.0121 VUs/gigabyte
  275,000+ gigabytes            0.0030 VUs/gigabyte

Passport Advantage

InfoSphere Optim Data Growth Solution for Oracle E-Business Suite (5724-U41)

Part
number   Program name/Description

BB16QEN  InfoSphere Optim Data Growth Solution
          for Oracle E-Business Suite
          Multiplatform English Media Pack V7.1
 
D08BPLL  InfoSphere Optim Data Growth Solution
          for Oracle E-Business Suite
          PVU LIC+SW S&S 12 Month
 
E06JSLL  InfoSphere Optim Data Growth Solution
          for Oracle E-Business Suite
          PVU Annual SW S&S Rnwl
 
D08BQLL  InfoSphere Optim Data Growth Solution
          for Oracle E-Business Suite
          PVU SW S&S Reinstate 12 Month

InfoSphere Optim Data Growth Solution for Oracle E-Business Suite - Open Data Manager (5724-U41)

Part
number   Program name/Description

BB16REN  InfoSphere Optim Data Growth Solution
          for Oracle E-Business Suite
          - Open Data Manager
          Multiplatform English Media Pack V7.1
 
D08BRLL  InfoSphere Optim Data Growth Solution
          for Oracle E-Business Suite
          - Open Data Manager
          PVU LIC+SW S&S 12 Month
 
E06JTLL  InfoSphere Optim Data Growth Solution
          for Oracle E-Business Suite
          - Open Data Manager
          PVU Annual SW S&S Rnwl
 
D08BSLL  InfoSphere Optim Data Growth Solution
          for Oracle E-Business Suite
          - Open Data Manager
          PVU SW S&S Reinstate 12 Month

InfoSphere Optim Test Data Management Solution for Oracle E-Business Suite (5724-U58)

Part
number   Program name/Description

BB16SEN  InfoSphere Optim Test Data
          Management Solution for
          Oracle E-Business Suite
          Multiplatform English Media Pack V7.1
 
D08EVLL  InfoSphere Optim Test Data
          Management Solution for
          Oracle E-Business Suite
          PVU LIC+SW S&S 12 Month
 
E06LALL  InfoSphere Optim Test Data
          Management Solution for
          Oracle E-Business Suite
          PVU Annual SW S&S Rnwl
 
D08EWLL  InfoSphere Optim Test Data
          Management Solution for
          Oracle E-Business Suite
          PVU SW S&S Reinstate 12 Month

InfoSphere Optim Test Data Management Solution for Oracle E-Business Suite - Data Masking Option (5724-U58)

Part
number   Program name/Description

BB16TEN  InfoSphere Optim Test Data
          Management Solution for
          Oracle E-Business Suite
          - Data Masking Option
          Multiplatform English Media Pack V7.1
 
D08EXLL  InfoSphere Optim Test Data
          Management Solution for
          Oracle E-Business Suite
          - Data Masking Option
          PVU LIC+SW S&S 12 Month
 
E06LBLL  InfoSphere Optim Test Data
          Management Solution for
          Oracle E-Business Suite
          - Data Masking Option
          PVU Annual SW S&S Rnwl
 
D08EYLL  InfoSphere Optim Test Data
          Management Solution for
          Oracle E-Business Suite
          - Data Masking Option
          PVU SW S&S Reinstate 12 Month

InfoSphere Optim Solution for Application Retirement for Oracle E-Business Suite (5724-Z97)

Part
number   Program name/Description

BB16UEN  InfoSphere Optim Solution for
          Application Retirement for Oracle
          E-Business Suite
          Multiplatform English Media Pack V7.1
 
D0D7FLL  InfoSphere Optim Solution for
          Application Retirement for Oracle
          E-Business Suite
          RVU LIC+SW S&S 12 Month
 
E08VJLL  InfoSphere Optim Solution for
          Application Retirement for Oracle
          E-Business Suite
          RVU Annual SW S&S Rnwl
 
D0D7GLL  InfoSphere Optim Solution for
          Application Retirement for Oracle
          E-Business Suite
          RVU SW S&S Reinstate 12 Month

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

InfoSphere Optim Data Growth Solution for Oracle E-Business Suite (5724-U41)

Entitled maintenance                                      Part
offering description        Media pack description        number

InfoSphere Optim Data       InfoSphere Optim Data         BB16QEN
Growth Solution for Oracle  Growth Solution for Oracle
E-Business Suite PVU        E-Business Suite
                            Multiplatform English Media
                            Pack V7.1

InfoSphere Optim Data Growth Solution for Oracle E-Business Suite - Open Data Manager (5724-U41)

Entitled maintenance                                      Part
offering description        Media pack description        number

InfoSphere Optim Data       InfoSphere Optim Data         BB16REN
Growth Solution for Oracle  Growth Solution for Oracle
E-Business Suite            E-Business Suite - Open Data
- Open Data Manager         Manager Multiplatform English
PVU                         Media Pack V7.1

InfoSphere Optim Test Data Management Solution for Oracle E-Business Suite (5724-U58)

Entitled maintenance                                      Part
offering description        Media pack description        number

InfoSphere Optim Test       InfoSphere Optim Test         BB16SEN
Data Management Solution    Data Management Solution
for Oracle E-Business       for Oracle E-Business Suite
Suite                       Multiplatform English Media
PVU                         Pack V7.1

InfoSphere Optim Test Data Management Solution for Oracle E-Business Suite - Data Masking Option (5724-U58)

Entitled maintenance                                      Part
offering description        Media pack description        number

InfoSphere Optim Test       InfoSphere Optim Test         BB16TEN
Data Management Solution    Data Management Solution
for Oracle E-Business       for Oracle E-Business Suite
Suite - Data Masking        - Data Masking Option
Option PVU                  Multiplatform English Media
                            Pack V7.1

InfoSphere Optim Solution for Application Retirement for Oracle E-Business Suite (5724-Z97)

Entitled maintenance                                      Part
offering description        Media pack description        number

InfoSphere Optim Solution   InfoSphere Optim Solution     BB16UEN
for Application Retirement  for Application Retirement
for Oracle E-Business       for Oracle E-Business Suite
Suite RVU                   Multiplatform English Media
                            Pack V7.1
 

Processor Value Unit (PVU) sub-capacity licensing

These software products are eligible for sub-capacity licensing. Customers must accept the terms of the IBM International Passport Advantage Agreement Attachment for Sub-Capacity Licensing Terms (Attachment), and must obtain PVU Proofs of Entitlement (PoEs) for the maximum processor core capacity available to an eligible sub-capacity product when deployed in an eligible virtualization environment. This is also referred to as sub-capacity or virtualization capacity licensing.

Customers must use the IBM License Metric Tool unless they meet the exceptions described in the Attachment.

For information regarding PVU sub-capacity licensing, including terms and IBM License Metric Tool ordering information, visit

http://www.ibm.com/software/lotus/passportadvantage/subcaplicensing.html


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information form numbers
License
Information    Product
number         number    Product name

L-TDEN-8EAUP6  5724-U41  InfoSphere Optim Data Growth Solution
                           for Oracle E-Business Suite
                           V7.1
 
L-TDEN-8EAUZQ  5724-U41  InfoSphere Optim Data Growth Solution
                           for Oracle E-Business Suite
                           - Open Data Manager
                           V7.1
 
L-TDEN-8EXLZE  5724-U58  InfoSphere Optim Test Data
                           Management Solution for
                           Oracle E-Business Suite
                           V7.1
 
L-TDEN-8EXMB4  5724-U58  InfoSphere Optim Test Data
                           Management Solution for
                           Oracle E-Business Suite
                           - Data Masking Option
                           V7.1
 
L-TDEN-8EXMDK  5724-Z97  InfoSphere Optim Solution for
                           Application Retirement for Oracle
                           E-Business Suite
                           V7.1
 

These programs' License Information documents will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of three years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Usage restrictions

Yes. For additional information, refer to the License Information document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

http://www.ibm.com/support/electronic


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Prices
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For additional information and current prices, contact your local IBM representative.

Business Partner information:

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative, authorized IBM Business Partner, or authorized IBM Business Partner for Software Value Plus. Additional information is also available at

http://www.ibm.com/software/passportadvantage

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www-03.ibm.com/financing/us/index.html

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.



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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.

IBM Software Value Plus

These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.

Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, visit

http://www-01.ibm.com/software/info/itsolutions/softwarevalueplus/

Questions regarding IBM Software Value Plus may be sent to AskSoftwareValueNet@us.ibm.com

Trademarks

InfoSphere, Optim and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, DB2, Informix, z/OS, Passport Advantage and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use