IBM Connections 3.0.1 improves media sharing, content moderation, and idea sharing

IBM United States Software Announcement 211-081
April 5, 2011


Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications


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At a glance
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IBM® Connections 3.0.1 adds new capabilities that can help you:

  • Create a more compelling community experience through video and photo sharing
  • Simplify sharing, commenting, and voting on ideas in community
  • Foster higher quality community participation through moderation

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL.

Reference: YE001



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Overview
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IBM Connections 3.0.1 provides companies with the tools needed to help teams accomplish their business objectives whether they are located locally or distributed geographically.

New capabilities

Moderating community content

Community owners are provided with new capabilities for the moderation of a community's content. These capabilities help community owners realize the benefits of active and vibrant community participation, while having the confidence of being able to moderate the content that appears in a community.

Enhancing communities with video and photo sharing

The Media Gallery feature permits the sharing of videos and photos with a community. These capabilities can help attract more visitors to a community by creating a more compelling and satisfying experience for community members.

Generating ideas within a community

The Ideation Blog feature is designed to help simplify the sharing of ideas within a community, voting on the ideas and moving the best ideas forward as projects. These new capabilities can, for example, help gather ideas from customers in a structured manner, and facilitate turning the best ideas into new services and offerings.

Integration with Enterprise Content Management (ECM) repositories

The ECM integration helps users to store, access, and edit documents residing in FileNet® Content Manager and IBM Content Manager from within a Community.

IBM Lotus Connections is being renamed to IBM Connections. IBM Connections consists of social software that is enabled to take advantage of the broad capabilities in IBM's software portfolio. For example, Connections is now packaged with certain IBM Cognos Business Intelligence offerings to support integration between the two products. This naming change better aligns with that effort to create IBM solutions which involve multiple brands designed to address our customers specific business needs.



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Key prerequisites
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Refer to the Hardware requirements and Software requirements sections for details.



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Planned availability date
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April 7, 2011: Electronic availability

May 6, 2011: Media availability



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Description
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IBM Connections 3.0.1 adds new capabilities for media sharing, content moderation, idea sharing, and integration with Enterprise Content Management systems.

New community content moderation capabilities

Community owners can moderate content using pre-moderation or post-moderation. Pre-moderation enables a community owner to approve or reject content before it appears in the community. With post-moderation, a community member can flag content as inappropriate. This action sends a notification to the community owner who can then review the flagged item and take appropriate action by quarantining the content or dismissing the flag.

Moderation of community content is provided for:

  • Blog entries and comments
  • Files and comments
  • Forum posts

These new capabilities can help a community owner foster higher quality participation that can contribute to an active and vibrant community.

Media Gallery for sharing and viewing media in a community

The Media Gallery feature permits community members to upload and share images and videos for viewing within a community. The Media Gallery page displays thumbnails of the multimedia content in your community's media gallery. You can see who uploaded a file and when the file was last updated. You can also see how many people have downloaded or commented on a file, and preview photos or videos using the gallery previewer.

This Media Gallery feature can help to attract more visitors to a community, and keep them coming back, by creating a more interesting and satisfying experience for visitors.

Ideation Blog for sharing, commenting, and voting on ideas in a community

The Ideation Blog feature is designed to help make it simpler for community members to post new ideas, vote on them, and turn them into projects. A community owner can choose to add the Ideation Blog feature to their community. Community members can then post new ideas to the Ideation Blog. As new ideas are added, community members can post comments and cast votes for their favorite ideas. An Activity can be created for promising ideas so that work can proceed on turning the idea into reality. This feature can be used, for example, to gather suggestions from customers on how to improve products.

Integration with Enterprise Content Management (ECM) repositories

The ECM integration allows users to store, access, and edit documents residing in FileNet Content Manager and IBM Content Manager from within a Community.

Integration with IBM Lotus® Sametime® server

The IBM Lotus Sametime server integration allows users to collaborate in real time from IBM Connections.



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Availability of national languages
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Product description            Language        GA date
 
IBM Connections V3.0.1         Multilingual    May 6, 2011
                               (Portuguese,
                               French,
                               Danish,
                               Russian,
                               Hebrew,
                               Arabic,
                               Korean,
                               Chinese -
                               Simplified,
                               Spanish,
                               Norwegian
                               Bokmal,
                               Portuguese-Brazilian,
                               German,
                               Swedish,
                               Japanese,
                               Chinese -
                               Traditional,
                               Hungarian,
                               English,
                               Slovenian,
                               Greek,
                               Turkish,
                               Dutch, Czech,
                               Italian,
                               Finnish,
                               Polish)


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Program number
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Program    VRM                          Program name
number
 
5724-S68   3.0.1                        IBM Connections


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Education support
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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training website

http://www.ibm.com/services/learning/

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.

IBM Software Services for Lotus Education provides education to support many Lotus offerings. For a complete list of offerings visit the website at

http://www.ibm.com/software/lotus/training


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Hardware requirements

The following hardware is required for the systems that host IBM Connections features.

Memory requirement for x86-32/64 bit and POWER® Intel® (x86-32 or x86-64 compatible server systems) and POWER systems per IBM Connections node:

Application Node

  • Two processor cores per server, 2.0 GHz CPU speed, or higher
  • Minimum 4 GB of memory for IBM Connections Server
    • For enterprise-scale deployments, at least 16 GB of memory is recommended.

Database server

  • Two processor cores per server, 2.0 GHz CPU speed, or higher
  • Minimum 4 GB of memory
    • For enterprise-scale deployment, at least 16 GB of memory is recommended.
  • 50 GB of available disk space after installation and configuration of the base operating system

Memory requirement for System z®

Application Node

  • At least two system z9™ processors with Integrated Facility for Linux® (IFL)
  • Minimum 4 GB of memory for IBM Connection Server
    • For enterprise-scale deployments, at least 16 GB of memory is recommended.

Database server

  • Two system z9 processors with IFL
  • Minimum 6 GB of memory
    • For enterprise-scale deployment, at least 16 GB of memory is recommended.
  • 50 GB of available disk space after installation and configuration of the base operating system

Visit

http://www-01.ibm.com/support/docview.wss?uid=swg27012786
Software requirements

Server side operating system

  • IBM AIX® V6.1 TL4
  • SUSE Linux Enterprise Server (SLES) 10.0 x86-32
  • SUSE Linux Enterprise Server (SLES) 11.0 System z
  • SUSE Linux Enterprise Server (SLES) 11.0 x86-64
  • SUSE Linux Enterprise Server (SLES) 10.0 SP2 System z
  • Red Hat Enterprise Linux (RHEL) 5.0 Update 4 Advanced Platform System z
  • Red Hat Enterprise Linux (RHEL) 5.0 Update 4 Advanced Platform x86-64
  • Microsoft® Windows® Server 2008 Enterprise Edition x86-64
  • Microsoft Windows Server 2003 SP2 Enterprise Edition x86-32
  • Microsoft Windows Server 2003 SP2 Standard Edition x86-32
  • Microsoft Windows Server 2008 R2 Enterprise Edition x86-64 R2 Enterprise Edition on x86-64

Client side operating system

  • SUSE Linux Enterprise Desktop (SLED) 11.0 x86-32
  • Red Hat Enterprise Linux (RHEL) 5.0 Update 4 Desktop editions x86-32
  • Mac OS X 10.6 Snow Leopard x86-32
  • Microsoft Windows XP SP3 Professional x86-32
  • Microsoft Windows 7 Professional x86-32
  • Microsoft Windows 7 Professional x86-64
  • Microsoft Windows Vista SP2 Enterprise x86-32

Web browser support

  • Microsoft Internet Explorer 6.0
  • Microsoft Internet Explorer 7.0
  • Microsoft Internet Explorer 8.0
  • Mozilla Firefox 3.5
  • Mozilla Firefox 3.6
  • Apple Safari 5.0

Mobile support

  • Apple iPod touch first generation
  • Apple iPod touch second generation
  • Apple iPhone 4
  • Apple iPhone 3G
  • Apple iPhone 3GS
  • Apple iPhone first generation
  • Nokia Series 60 3.x
  • Nokia Series 60 5.x
  • Android 2.0
  • Blackberry 6.0

Application server

  • WebSphere® Application Server V7.0.0.11
  • WebSphere Application Server Network Deployment V7.0*

HTTP Server

  • IBM HTTP Server from WebSphere Application Server V7.0.0.11

LDAP Directory

  • IBM Tivoli® Directory Server V6.2
  • Novell eDirectory 8.8 Service Pack 5
  • IBM Lotus Domino® LDAP Server 8.x, or later
  • Microsoft Active Directory 2003 Service Pack 2
  • Microsoft Active Directory 2008
  • Sun Java™ System Directory Server 6.3

Database

  • IBM DB2® for Linux, UNIX®, and Windows 9.7.0.2*
  • IBM DB2 for Linux, UNIX, and Windows 9.5.0.5
  • Microsoft SQL Server Enterprise Edition 2005 SP3
  • Microsoft SQL Server Enterprise Edition 2008
  • Oracle Database 10g Enterprise Edition Release 2 10.2.0.4
  • Oracle Database 11g Enterprise Edition Release 2

Feed reader

  • Any enterprise feed reader supporting Atom protocol

Security

  • CA SiteMinder 6.0
  • Java SPNEGO (Simple and Protected GSSAPI Negotiation Mechanism)
  • IBM Tivoli Access Manager for e-business V6.1.1

Virtualization, hosted environments

  • VMware ESX 4.0
  • IBM z/VM® V6.1
  • IBM PowerVM™ Hypervisor™ (LPAR, DPAR, Micro-Partition)
  • IBM PR/SM™

Network security

  • Symantec Scan Engine 5.1.7.33
  • McAfee Web Security Appliance 3300

Identity management

  • IBM Tivoli Directory Integrator V7.0 Fix Pack 5*.
  • IBM Tivoli Directory Integrator is needed only for the Profiles Application.

*Denotes bundled with IBM Connections with a restricted license for use with IBM Connections only.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

This product is available through IBM Passport Advantage in a Passport Advantage media pack or via electronic download. Publications are not shipped with the product.

The License Information form number for IBM Connections is L-CMAS-8D9PLG.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Connections                     IBM             IBM
                                     Connections     Connections
IBM Connections activities          IBM             IBM
                                     Connections     Connections
IBM Connections profiles            IBM             IBM
                                     Connections     Connections
Program name                          PID        Charge unit
                                      number     description
 
IBM Connections                       5724-S68   Per Authorized
                                                  User for Linux
                                                  on System z
IBM Connections                       5724-S68   Per Processor
                                                  Value Unit (PVU)
IBM Connections                       5724-S68   Per Processor
                                                  Value Unit for
                                                  Linux on System
                                                  z
IBM Connections                       5724-S68   Per Authorized
                                                  User
IBM Connections activities            5724-S68   Per Authorized
                                                  User
IBM Connections activities            5724-S68   Per Authorized
                                                  User for Linux
                                                  on System z
IBM Connections profiles              5724-S68   Per Authorized
                                                  User
IBM Connections profiles              5724-S68   Per Authorized
                                                  User for Linux
                                                  on System z

Charge metrics definitions

Authorized User

Authorized User is the unit of measure by which this program is licensed. An Authorized User is an individual (named or unnamed) within or outside of your enterprise. The program may be installed on one or more computers or servers and accessed by the number of users authorized by the Proof of Entitlement (PoE). You must have an entitlement for each Authorized User accessing the program or any program component in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.

Processor Value Unit (PVU)

PVU is a unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU Table by processor value, brand, type, and model number at

http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html

and the number of processors made available to the program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores.

Licensee can deploy the program using either full capacity licensing or virtualization capacity (sub-capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (refer to the webpage below). If using full capacity licensing, licensee must obtain PVU entitlements sufficient to cover all activated processor cores* in the physical hardware environment made available to or managed by the program, except for those servers from which the program has been permanently removed. If using virtualization capacity licensing, licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the program, as defined according to the Virtualization Capacity License Counting Rules at

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_specific_virtualization_technologies.html

* An activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Notes:

  • Some programs may require licenses for the program and what is being managed. In that case, the following applies. In addition to the entitlements required for the program directly, licensee must obtain PVU entitlements for this program sufficient to cover the processor cores managed by the program.
  • Some programs may be licensed on a managed basis only. In that case, the following applies: Instead of the entitlements required for the program directly, Licensee must obtain PVU entitlements for this program sufficient to cover the processor cores managed by the program.
  • A few programs on an exception basis may be licensed on a referenced basis. In that case, the following applies. Rather than obtaining entitlements for the activated processor cores available to the program, licensee must obtain PVU entitlements for this program sufficient to cover the environment made available to the referenced program as if the program itself were executing everywhere the referenced program was executing, independent of the basis on which the referenced program is licensed.
  • Express and workgroup programs may be licensed with maximum use terms. In that case, the following applies. The maximum authorized use terms and conditions for PVU licensed IBM express and middleware programs can be found in the IBM Express and Middleware Licensing Guide.

Passport Advantage program licenses

IBM Connections

Part description                                         Part
                                                         number
 
IBM Connections profiles
IBM Connections profiles Authorized User Annual SW S&S   E03VFLL
 Rnwl
IBM Connections profiles Authorized User Lic + SW S&S    D6159LL
 12 Mo
IBM Connections profiles Authorized User SW S&S          D615ALL
 Reinstate 12 Mo

IBM Connections

Part description                                         Part
                                                         number
 
IBM Connections activities
IBM Connections activities Authorized User Annual SW     E03VELL
 S&S Rnwl
IBM Connections activities Authorized User Lic + SW S&S  D6155LL
 12 Mo
IBM Connections activities Authorized User SW S&S        D6156LL
 Reinstate 12 Mo

IBM Connections

Part description                                         Part
                                                         number
 
IBM Connections
IBM Connections Authorized User Annual SW S&S Rnwl       E03VJLL
IBM Connections Authorized User Lic + SW S&S 12 Mo       D6158LL
IBM Connections Authorized User SW S&S Reinstate 12 Mo   D615ILL
IBM Connections for Extranet Proc Value Unit (PVU)       E03VKLL
 Annual SW S&S Rnwl
IBM Connections for Extranet Proc Value Unit (PVU) Lic   D615JLL
 + SW S&S 12 Mo
IBM Connections for Extranet Proc Value Unt (PVU) SW     D615KLL
 S&S Reinst 12 Mo

Passport Advantage trade-up licenses

IBM Connections

Precursor product           Trade-up product            Part
                                                        number
 
IBM Connections
IBM Connections activities  Tradeup to Cnnctns AU Lnx   D0C5ELL
                             Sz fr Cnnctns activities
                             AU Lnx Sz Lic+SW S&S12Mo
IBM Connections profiles    Tradeup to Cnnctns AU Lnx   D0C5DLL
                             Sz fr Cnnctns profiles AU
                             Lnx Sz Lic+SW S&S 12 Mo
IBM Connections activities  Tradeup to Cnnctns AU from  D6157LL
                             Cnnctns activities AU Lic
                             + SW S&S 12 Mo
IBM Connections profiles    Tradeup to Connctns AU      D615BLL
                             from Cnnctns profiles AU
                             Lic + SW S&S 12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
IBM Connections V3.0.1
IBM Connections V3.0.1 Multiplatform Multilingual Media  AY00DML
 Pack

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM Connections V3.0.1

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Connection Profiles     IBM Connections V3.0.1      AY00DML
 Authorized User for Linux   Multiplatform Multilingual
 on System z                 Media Pack
IBM Connection activities   IBM Connections V3.0.1      AY00DML
 Authorized User for Linux   Multiplatform Multilingual
 on System z                 Media Pack
IBM Connections Authorized  IBM Connections V3.0.1      AY00DML
 User for Linux on System z  Multiplatform Multilingual
                             Media Pack
IBM Connections Processor   IBM Connections V3.0.1      AY00DML
 Value Unit for Linux on     Multiplatform Multilingual
 System z                    Media Pack
IBM Connections activities  IBM Connections V3.0.1      AY00DML
 per Authorized User         Multiplatform Multilingual
                             Media Pack
IBM Connections per         IBM Connections V3.0.1      AY00DML
 Authorized User             Multiplatform Multilingual
                             Media Pack
IBM Connections per         IBM Connections V3.0.1      AY00DML
 Processor Value Unit        Multiplatform Multilingual
                             Media Pack
IBM Connections profiles    IBM Connections V3.0.1      AY00DML
 per Authorized User         Multiplatform Multilingual
                             Media Pack

Cross-platform products

Cross-platform product for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

Cross-platform product for use on System z IFL engines

Order the part numbers that follow when the product is intended to run on the Linux operating system on System z IFL engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

IBM Connections

Part description                                         Part
                                                         number
 
IBM Connections profiles
IBM Connections profiles AU for Linux on Sys z SW S&S    D0C3LLL
 Reinstate 12 Mo
IBM Connections profiles Auth Usr for Linux on Sys z     E08CILL
 Annl SW S&S Rnwl
IBM Connections profiles Auth Usr for Linux on Sys z     D0C3KLL
 Lic+SW S&S 12 Mo

IBM Connections

Part description                                         Part
                                                         number
 
IBM Connections activities
IBM Connections activities AU Linux on Sys z SW S&S      D0C3PLL
 Reinst 12 Mo
IBM Connections activities Auth User for Linux on Sys z  D0C3NLL
 Lic+SW S&S 12
IBM Connections activities Auth Usr for Lnx on Sys z     E08CKLL
 Annl SW S&S Rnwl

IBM Connections

Part description                                         Part
                                                         number
 
IBM Connections
IBM Connections Auth Usr Linux on Sys z Annual SW S&S    E08CGLL
 Rnwl
IBM Connections Auth Usr Linux on Sys z Lic + SW S&S 12  D0C3GLL
 Mo
IBM Connections Auth Usr Linux on Sys z SW S&S           D0C3HLL
 Reinstate 12 Mo
IBM Connections for Extranet PVU for Lnx Sys z Annual    E08CHLL
 SW S&S Rnwl
IBM Connections for Extranet PVU for Lnx Sys z Lic + SW  D0C3ILL
 S&S 12 Mo
IBM Connections for Extranet PVU for Lnx Sys z SW S&S    D0C3JLL
 Reinst 12Mo


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form number
Program name                              Program    Form number
                                          number
 
IBM Connections                           5724-S68   L-CMAS-8D9PLG

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

International Passport Agreement
Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Software Subscription and Support (Software Maintenance)

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (also referred to as Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (also referred to as Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Other terms
System i Software Maintenance applies

No

Educational allowance available

Not applicable.



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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.



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Prices
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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet®, if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.



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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

z9, PowerVM, Hypervisor, PR/SM and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, FileNet, Lotus, Sametime, Passport Advantage, POWER, System z, AIX, WebSphere, Tivoli, Domino, DB2, z/VM, Express, ValueNet and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use