IBM Telecommunications Data Warehouse V8.3 and IBM Insurance Industry Models V8.3 help accelerate the development of more cost-efficient industry solutions

IBM United States Software Announcement 210-419
November 30, 2010


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number Order
now Order now


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At a glance
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Updates for IBM® Telecommunications Data Warehouse are now available as a component of IBM Industry Models to help accelerate industry solutions. These updates help address:

  • Advertising management: Help manage advertising inventory and report on performance across a number of dimensions.
  • Value-added services: Enable flexible, cross-dimensional reporting using customer, device, plan, location, and usage data for services such as non-voice communication and content downloads.
  • Revenue assurance: Help address provisioning, usage, call detail record (CDR) capture, rating, billing, receivables, and credit risk issues around revenue metrics.
  • Customer profile model: Offer content to assist in profiling subscribers (demographic, arrangement, download behavior, point-of-sale (POS) visits, reaction to campaigns, and surveys).
  • Network analysis: Not only assist CSPs in understanding and predicting usage patterns in making capital investment decisions but also offer the ability to capitalize on increased traffic or new product introductions.

IBM Insurance Information Warehouse and IBM Insurance Process and Service Models are now also available as a software bundle offering called IBM Insurance Industry Models V8.3. This offering helps reduce the complexities associated with the pricing of the two component offerings in the same deal, given their functional overlap.

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Overview
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IBM Industry Models are part of the IBM InfoSphere™ software portfolio. They include a sophisticated set of business-centric blueprints that promotes business and IT collaboration on requirements design and IT standardization and implementation. Industry Models offer:

  • Data models that not only accelerate operational, financial, risk, and compliance reporting but also speed the development of business intelligence applications
  • Process models that accelerate optimization of business processes and compliance projects
  • Service models that accelerate implementation of new core systems and service-oriented architecture (SOA) projects

IBM Telecommunications Data Warehouse V8.3 helps you accelerate the development of telecommunication solutions, with focus on cost efficiency and customer profiling. Updates for IBM Telecommunications Data Warehouse are now available as a component of Industry Models to help accelerate industry solutions.

IBM Insurance Industry Models V8.3 is a software bundle that allows you to obtain the Insurance Model offerings as a single orderable entity. It consists of the following component offerings:

  • IBM Insurance Process and Service V8.3 (previously announced and generally available in 2010)
  • IBM Insurance Information Warehouse V8.3.1 (previously announced and generally available in 2010)


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Key prerequisites
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For details, refer to the Hardware requirements and Software requirements sections.



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Planned availability date
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December 17, 2010



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Description
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Telecommunications Data Warehouse V8.3

Telecommunications Data Warehouse V8.3 can be used for:

  • Enterprise data warehousing
  • Performance management
  • Enterprise data management and governance

Telecommunications Data Warehouse V8.3 helps you:

  • Significantly compress the time required for project development, compared to the time required for custom, in-house development projects
  • Work with industry-leading information and process middleware, performance management, and tooling software

Telecommunications Data Warehouse V8.3 is aligned with data modeling best practices. Using tools such as InfoSphere Data Architect (IDA) and M1, Telecommunications Data Warehouse V8.3 helps users generate physical data models and data marts as part of an enterprise data warehouse or management solution.

Telecommunications Data Warehouse V8.3 helps with developing corporate standards that can enable faster, more reliable strategic business initiatives. It offers distinguished telecommunication solutions, based upon the experience of several hundred customers and more than 10 years of industry development.

While Telecommunications Data Warehouse V8.3 has become a bona fide standard in some markets, its purpose is not to standardize at the level of an industry but rather to provide the basis for defining corporate standards. IBM's approach is to facilitate or embody the most important industry standards: most common data models or messaging formats such as those of the International Organization for Standardization (ISO).

Insurance Industry Models V8.3

For information on the function and value of the component offerings of Insurance Industry Models V8.3, refer to Software Announcement 210-116, dated April 27, 2010.



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Product positioning
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Telecommunications Data Warehouse V8.3

Telecommunications Data Warehouse V8.3 offers comprehensive data models, including data warehouse design models, business terminology models, and analysis templates to help accelerate the development of business intelligence applications. The result is acceleration of projects while supporting efforts to manage risk.

Telecommunications Data Warehouse V8.3 can be used for:

  • Enterprise data warehousing
  • Performance management reporting
  • Enterprise data management and governance

Telecommunications Data Warehouse V8.3 helps leverage IBM InfoSphere products to deliver valuable information with distinguished solutions to critical business problems, enabling you to achieve new levels of innovation through sophisticated information integration, data warehouse, and master data management (MDM) capabilities.

Insurance Industry Models V8.3

For product positioning information for the component offerings of Insurance Industry Models V8.3, refer to Software Announcement 210-116, dated April 27, 2010.



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Program number
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Program
number     VRM           Program name
 
5725-C30   8.3.0         IBM Insurance Industry
                          Models V8.3
5724-V46   8.3.0         IBM Telecommunications
                          Data Warehouse


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Education support
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Available training offerings include client on-site training, public training at IBM facilities, and remote learning via FlexLearning. Through client on-site training, IBM delivers standard or customized training to meet the requirements of its clients. IBM can also provide mobile academies for a rental fee to minimize clients' setup activities.

IBM public training simplifies the process by providing the complete environment for standard course deliveries and giving students the ability to learn without the distractions of everyday responsibilities. Public training is offered on a regular schedule worldwide. For more information on public instructor-led training, visit

http://www.ibm.com/software/data/ips/services/learning.html

The newly enhanced FlexLearning program enables clients to attend training on their own schedule at their own location. This program offers state-of-the-art technology to deliver highly valuable training at minimum cost. All current courses are approximately three hours in length and offer a valuable learn-by-doing, self-paced format.

For more information on any of the training offerings, contact

iiseduc@us.ibm.com


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Offering Information
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Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® Web site

http://www.ibm.com/software/passportadvantage


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Publications
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The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Hardware requirements

Telecommunications Data Warehouse V8.3 and Insurance Industry Models V8.3 do not have specific hardware requirements. Hardware requirements will vary for each customer deployment, depending on the modeling environments used.

Software requirements

Telecommunications Data Warehouse V8.3 supports the following optional software modeling environments:

  • M1 3.58m (shipped as part of the product)
  • CA ERwin Data Modeler 7.3.9.2386
  • IBM InfoSphere Data Architect (IDA) V7.5.2.2

Insurance Industry Models V8.3 software requirements are the same as those specified for their component offerings in Software Announcement 210-116, dated April 27, 2010.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Packaging

Telecommunications Data Warehouse V8.3

One DVD per media pack.

Insurance Industry Models V8.3

Insurance Industry Models V8.3 is a software bundle of two existing offerings that also continues to be available as separate and discrete offerings.

The media pack contains two DVDs, one for each of the component offerings and which are installed separately from each other.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Software Services

Services from IBM InfoSphere Professional Services complement the IBM Information Server platform. You can leverage the extensive technical skills and proven methodologies based on years of accumulated knowledge and experience, gained through hundreds of successful implementations. The IBM InfoSphere Professional Services team offers a wide range of services-related packages that are designed to help you achieve success in the design, implementation, and rollout of your information integration projects.

To learn more about IBM InfoSphere Professional Services or contact a services representative, visit

http://www-306.ibm.com/software/data/ips/services/professional.html

We also extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.

To locate an IBM Business Partner, visit

http://www-304.ibm.com/partnerworld/gsd/homepage.do


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Ordering information
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These products are only available via Passport Advantage. They are not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software ValueNet®.

For more information about IBM Software ValueNet, visit

http://www-01.ibm.com/software/lotus/passportadvantage/IBM_SW_ValueNet.html

To locate IBM Business Partners for a specific Software ValueNet portfolio, contact your IBM representative.

Product information

                                                    Product
Licensed function title             Product group   category
 
IBM Insurance Industry Models       IBM Industry    IBM Industry
 Enterprise Edition                  Models          Models
IBM Insurance Industry Models       IBM Industry    IBM Industry
 Project Edition                     Models          Models
IBM Telecommunications Data         IBM Industry    IBM Industry
 Warehouse Enterprise Edition        Models          Models
IBM Telecommunications Data         IBM Industry    IBM Industry
 Warehouse Project Edition           Models          Models
IBM Telecommunications Data         IBM Industry    IBM Industry
 Warehouse Starter Enterprise        Models          Models
 Edition
IBM Telecommunications Data         IBM Industry    IBM Industry
 Warehouse Starter Project Edition   Models          Models
IBM Telecommunications Service      IBM Industry    IBM Industry
 Data Model Enterprise Edition       Models          Models
IBM Telecommunications Service      IBM Industry    IBM Industry
 Data Model Project Edition          Models          Models

                                      PID        Charge unit
Program name                          number     description
 
IBM Insurance Industry Models         5725-C30   Per Resource
 Enterprise Edition                               Value Unit
IBM Insurance Industry Models         5725-C30   Per Resource
 Project Edition                                  Value Unit
IBM Telecommunications Data           5724-V46   Per Resource
 Warehouse Enterprise Edition                     Value Unit
IBM Telecommunications Data           5724-V46   Per Resource
 Warehouse Project Edition                        Value Unit
IBM Telecommunications Data           5724-V46   Per Resource
 Warehouse Starter Enterprise Edition             Value Unit
IBM Telecommunications Data           5724-V46   Per Resource
 Warehouse Starter Project Edition                Value Unit
IBM Telecommunications Service Data   5724-V46   Per Resource
 Model Enterprise Edition                         Value Unit
IBM Telecommunications Service Data   5724-V46   Per Resource
 Model Project Edition                            Value Unit

Charge metrics definitions

Resource Value Unit (RVU)

RVU is the unit of measure by which this program is licensed. RVU entitlements are based on the quantity of a specific designated measurement for the given program. A Proof of Entitlement (PoE) must be obtained for the appropriate number of RVUs required for your environment as defined by the specific program terms. The RVU entitlements are specific to the program and may include, but are not limited to the following: client eDevices, data source records, messages, and servers, and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program. To understand these benefits of RVU licensing, and to determine how many RVUs to obtain for the program, contact your IBM representative.

Passport Advantage program licenses

IBM Insurance Industry Models V8.3

                                                         Part
Part description                                         number
 
IBM Insurance Industry Models Enterprise Edition
IBM Ins Ind Mdls V8.3 Ent Ed Per Resource Value Unit     D0HAWLL
 Lic + SW S&S 12 Mo
IBM Ins Ind Mdls V8.3 Ent Ed Per Resource Value Unit     E0B12LL
 Annual SW S&S Rnwl
IBM Ins Ind Mdls V8.3 Ent Ed Per Resource Value Unit SW  D0HAXLL
 S&S Reinstate 12 Mo

IBM Insurance Industry Models V8.3

                                                         Part
Part description                                         number

IBM Insurance Industry Models Project Edition
IBM Ins Ind Mdls V8.3 Pro Ed Per Resource Value Unit     E0B11LL
 Annual SW S&S Rnwl
IBM Ins Ind Mdls V8.3 Pro Ed Per Resource Value Unit     D0HATLL
 Lic + SW S&S 12 Mo
IBM Ins Ind Mdls V8.3 Pro Ed Per Resource Value Unit SW  D0HAULL
 S&S Reinstate 12 Mo

IBM Telecommunications Data Warehouse

                                                         Part
Part description                                         number

IBM Telecommunications Data Warehouse Enterprise
 Edition
Telecom DW Ent Edition Per Resource Value Unit Annual    E0AZHLL
 SW S&S Rnwl
Telecom DW Ent Edition Per Resource Value Unit Lic + SW  D0H7MLL
 S&S 12 Mo
Telecom DW Ent Edition Per Resource Value Unit SW S&S    D0H7NLL
 Reinstate 12 Mo

IBM Telecommunications Data Warehouse

                                                         Part
Part description                                         number

IBM Telecommunications Data Warehouse Project Edition
Telecom DW Proj Edition Per Resource Value Unit Annual   E0AZBLL
 SW S&S Rnwl
Telecom DW Proj Edition Per Resource Value Unit Lic +    D0H7CLL
 SW S&S 12 Mo
Telecom DW Proj Edition Per Resource Value Unit SW S&S   D0H7DLL
 Reinstate 12 Mo

IBM Telecommunications Data Warehouse

                                                         Part
Part description                                         number

IBM Telecommunications Data Warehouse Starter Project
 Edition
Telecom Data WH Starter Proj Per Resource Value Unit     E0AZILL
 Annual SW S&S Rnwl
Telecom Data WH Starter Proj Per Resource Value Unit     D0H7QLL
 Lic + SW S&S 12 Mo
Telecom Data WH Starter Proj Per Resource Value Unit SW  D0H7RLL
 S&S Reinstate 12 Mo

IBM Telecommunications Data Warehouse

                                                         Part
Part description                                         number

IBM Telecommunications Data Warehouse Starter
 Enterprise Edition
Telecom DW Starter Entp Edt Per Resource Value Unit      E0AZJLL
 Annual SW S&S Rnwl
Telecom DW Starter Entp Edt Per Resource Value Unit Lic  D0H7SLL
 + SW S&S 12 Mo
Telecom DW Starter Entp Edt Per Resource Value Unit SW   D0H7TLL
 S&S Reinstate 12 Mo

IBM Telecommunications Data Warehouse

                                                         Part
Part description                                         number

IBM Telecommunications Service Data Model Enterprise
 Edition
Telecom Srv Data Mdl Ent Ed Per Resource Value Unit      E0AZLLL
 Annual SW S&S Rnwl
Telecom Srv Data Mdl Ent Ed Per Resource Value Unit Lic  D0H84LL
 + SW S&S 12 Mo
Telecom Srv Data Mdl Ent Ed Per Resource Value Unit SW   D0H85LL
 S&S Reinstate 12 Mo

IBM Telecommunications Data Warehouse

                                                         Part
Part description                                         number

IBM Telecommunications Service Data Model Project
 Edition
Telecom Serv DataMdl Proj Ed Per Resource Value Unit     E0AZKLL
 Annual SW S&S Rnwl
Telecom Serv DataMdl Proj Ed Per Resource Value Unit     D0H82LL
 Lic + SW S&S 12 Mo
Telecom Serv DataMdl Proj Ed Per Resource Value Unit SW  D0H83LL
 S&S Reinstate 12 Mo

Passport Advantage Trade up licenses

IBM Insurance Industry Models V8.3

                                                        Part
Precursor product           Trade up product            number
 
IBM Insurance Industry
 Models Project Edition
IBM Insurance Information   Ins Ind Mdls 8.3 Pro Ed     D0HB8LL
 Warehouse Project Edition   IIW Per RVU Trade Up Lic +
                             SW S&S 12 Mo
IBM Insurance Process &     Ins Ind Mdls 8.3 Pro Ed     D0HB9LL
 Service Models Project      IPS Per RVU Trade Up Lic +
 Edition                     SW S&S 12 Mo

IBM Insurance Industry Models V8.3

                                                        Part
Precursor product           Trade up product            number

IBM Insurance Industry
 Models Enterprise Edition
IBM Insurance Information   Ins Ind Mdls 8.3 Ent Ed     D0HBALL
 Warehouse Enterprise        IIW Per RVU Trade Up Lic +
 Edition                     SW S&S 12 Mo
IBM Insurance Process &     Ins Ind Mdls 8.3 Ent Ed     D0HBBLL
 Service Models Enterprise   IPS Per RVU Trade Up Lic +
 Edition                     SW S&S 12 Mo

IBM Telecommunications Data Warehouse

                                                        Part
Precursor product           Trade up product            number

IBM Telecommunications
 Data Warehouse Enterprise
 Edition
IBM InfoSphere Business     Telecom DW Ent Edition BG   D0HCCLL
 Glossary Pack for           Pk Per RVU Trade Up Lic +
 Telecommunications          SW S&S 12 Mo
 Enterprise Ed
IBM Telecommunications      Telecom DW Ent Edition TDW  D0HCDLL
 Data Warehouse Starter      Starter Per RVU Trade Up
 Enterprise Edition          Lic + SW S&S 12 Mo
IBM Telecommunications      Telecom DW Ent Edition      D0HCELL
 Service Data Model          TSDM Per RVU Trade Up Lic
 Enterprise Edition          + SW S&S 12 Mo

IBM Telecommunications Data Warehouse

                                                        Part
Precursor product           Trade up product            number

IBM Telecommunications
 Data Warehouse Project
 Edition
IBM Telecommunications      Telecom DW Proj Edition     D0HCALL
 Data Warehouse Starter      TDW Starter Per RVU Trade
 Project Edition             Up Lic + SW S&S 12 Mo
IBM Telecommunications      Telecom DW Proj Edition     D0HCBLL
 Service Data Model Project  TSDM Per RVU Trade Up Lic
 Edition                     + SW S&S 12 Mo

Passport Advantage supply

                                                         Part
Program name/description                                 number
 
IBM Ins Ind Mdls Ent Ed V8.3.0
IBM Ins Ind Mdls Ent Ed Windows® XP Professional V8.3.0   B702HEN
 Non-Cryptographic D
IBM Tele Data Whse St Ent Ed V8.3.0
IBM Tele Data Whse St Ent Ed Windows 2000,Windows XP     B702EEN
 Professional V8.3.0 N
IBM Tele Srv Data Mdl Ent Ed V8.3.0
IBM Tele Srv Data Mdl Ent Ed Windows 2000,Windows XP     B702FEN
 Professional V8.3.0 N
IBM Telecom Data Whse Ent Ed V8.3.0
IBM Telecom Data Whse Ent Ed Windows 2000,Windows XP     B702DEN
 Professional V8.3.0 N
Doc Pack English V8.3.0                                  B702IEN

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM Telecommunications Services Data Model Enterprise Edition V8.3.0

Entitled maintenance                                    Part
offerings description       Media packs description     number
 
Telecommunications          IBM Tele Srv Data Mdl Ent   B702FEN
 Services Data Model         Ed Windows 2000,Windows XP
 Enterprise Edition per      Professional V8.3.0 N
 Resource Value Unit
Telecommunications          IBM Tele Srv Data Mdl Ent   B702FEN
 Services Data Model         Ed Windows 2000,Windows XP
 Project Edition per         Professional V8.3.0 N
 Resource Value Unit

IBM Telecommunications Data Warehouse Enterprise Edition V8.3.0

Entitled maintenance                                    Part
offerings description       Media packs description     number

Telecommunications Data     IBM Telecom Data Whse Ent   B702DEN
 Warehouse Enterprise        Ed Windows 2000,Windows XP
 Edition per Resource Value  Professional V8.3.0 N
 Unit
Telecommunications Data     IBM Telecom Data Whse Ent   B702DEN
 Warehouse Project Edition   Ed Windows 2000,Windows XP
 per Resource Value Unit     Professional V8.3.0 N

IBM Insurance Industry Models Enterprise Edition V8.3.0

Entitled maintenance                                    Part
offerings description       Media packs description     number

IBM Insurance Industry      IBM Ins Ind Mdls Ent Ed     B702HEN
 Models Enterprise Edition   Windows XP Professional
 per Resource Value Unit     V8.3.0 Non-Cryptographic D
IBM Insurance Industry      IBM Ins Ind Mdls Ent Ed     B702HEN
 Models Project Edition per  Windows XP Professional
 Resource Value Unit         V8.3.0 Non-Cryptographic D

IBM Telecommunications Data Warehouse Starter Enterprise Edition V8.3.0

Entitled maintenance                                    Part
offerings description       Media packs description     number

Telecommunications Data     IBM Tele Data Whse St Ent   B702EEN
 Warehouse Starter           Ed Windows 2000,Windows XP
 Enterprise per Resource     Professional V8.3.0 N
 Value Unit
Telecommunications Data     IBM Tele Data Whse St Ent   B702EEN
 Warehouse Starter Project   Ed Windows 2000,Windows XP
 per Resource Value Unit     Professional V8.3.0 N



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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

License Information form numbers
                                          Program
Program name                              number     Form number
 
IBM Insurance Industry Models V8.3        5725-C30   L-CNMY-86QKLA,
                                                      L-CNMY-82XJ98
IBM Telecommunications Data Warehouse     5724-V46   L-CNMY-89QHVK

The program's License Information will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

  • For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.
Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage

These products are only available via Passport Advantage. They are not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software ValueNet.

For more information about IBM Software ValueNet, visit

http://www-01.ibm.com/software/lotus/passportadvantage/IBM_SW_ValueNet.html

To locate IBM Business Partners for a specific Software ValueNet portfolio, contact your IBM representative.

IBM Operational Support Services -- SoftwareXcel

No

System i Software Maintenance applies

No

Educational allowance available

Not applicable.



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Prices
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For additional information and current prices, contact your local IBM representative.

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative, authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet, if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller


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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com

For IBM Business Partner: pwswna@us.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.

IBM Software ValueNet

These products are available under IBM Software ValueNet, either directly from IBM or through authorized Business Partners who invest in skills and high-value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.

Additions to Software ValueNet will be communicated through standard product announcements. For a current list of IBM software available under Software ValueNet, visit

http://www.ibm.com/software/lotus/passportadvantage/IBM_SW_ValueNet.html

Questions regarding IBM Software ValueNet may be sent to AskSoftwareValueNet@us.ibm.com

Trademarks

InfoSphere is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Passport Advantage, ValueNet and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Windows is a registered trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use