IBM Security zSecure suite V1.12 extends compliance management and audit management capabilities and helps simplify and extend administration of IBM System z security

IBM United States Software Announcement 210-374
October 26, 2010

ENUS210-374.PDF ENUS210-374.PDF

Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number Order
now Order now


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At a glance
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IBM® Security zSecure suite V1.12 can help you enhance the security of mainframe systems by:

  • Automating routine administrative tasks to help reduce costs, improve productivity, and increase integrity of RACF® security
  • Proactively monitoring and auditing incidents to help detect and prevent security exposures
  • Supporting an enterprise-wide view of audit and compliance efforts
  • Providing monitoring, auditing and reporting of z/OS®, RACF, CA ACF2, and CA Top Secret, UNIX®, CICS®, and DB2® environments
  • Offering a wide variety of canned audit reports and the capability to create specialized reports, including historical data
  • Providing auditing assistance related to Global Compliance standards.
  • Offering extended and independent monitoring to track and assess the consistency of security relevant changes to z/OS
  • Providing the ability to administer multiple systems from a single application instance, without requiring RACF Remote Sharing Facility
  • Supporting updates to multiple RACF databases through RACF remote sharing facility (RRSF)
  • Enhancing ease of administration by providing the capability to apply command to multiple profiles on a display
  • Extending monitoring and alerting for security events from many of IBM's premier applications and tools to enhance security compliance

For ordering, contact your IBM representative or an IBM Business Partner. For more information contact the Americas Call Centers at 800-IBM-CALL (426-2255). Reference: LE001



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Overview
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IBM Security zSecure suite V1.12 (formerly IBM Tivoli® zSecure suite) consists of multiple individual components designed to help you administer your mainframe security server, monitor for threats, assist in compliance management and auditing, audit usage and configurations, and enforcing policy compliance.

IBM Security zSecure Admin, Visual, and CICS Toolkit provide administrative, provisioning, and management components that can significantly reduce administration time, effort, and costs by contributing to improved productivity, faster response time, and reduced training time for new administrators.

IBM Security zSecure Audit, Alert, and Command Verifier provides audit, monitoring and compliance management components. These offerings help ease the burden of compliance audits, can improve security and incident handling, and can increase overall operational effectiveness.

IBM Security zSecure suite V1.12 enhancements

  • Supports currency with z/OS V1.12
    • Supports new RACF fields and new values for certificates
    • Supports new dynamic exits to increase ensured security
    • Includes support for years beyond 2041 in certificate start and end dates
    • Includes support for the extension of Distinguished Names of 1024 bytes
  • Includes support for new SMF Type 83 Subtype 4 (Linux® on System z®).
  • Lets you administer multiple RACF systems from a single application instance. This support does not require RACF Remote Sharing Facility (RRSF).
  • Extends user interface to offer administration capabilities for z/OS UNIX file security by proving a direct link to ISPF.
  • Includes extended monitoring of status changes in z/OS and RACF.
  • Includes enhanced zSecure Visual to process and display the future revoke and resume dates on connects.
  • Detects changes in the auto-reply policy introduced in the new z/OS V1R12 IPL parameter.
  • Includes support for the new security events from Linux on System and in DB2 V10.1.
  • Support for updates to multiple RACF databases through RRSF.
  • Enhanced ease of administration by providing the capability to apply command to multiple profiles on a display.
  • Provides enhanced user interface for creating custom alerts
  • Sets zSecure Visual 1.12 to disallow non-FIPS compliant operation by default.
  • Includes enhanced reporting for general resource profiles that contain lowercase characters in some classes.
  • Delivers enhanced ease of use for administration and auditing reporting capabilities.
  • Extends reporting ACF2 logonids access with the associated access levels for selected $KEYs and NEXTKEYs.
  • Includes further support for globalization enhancements

Additional offerings include:

  • IBM Tivoli Compliance Insight Manager Enabler for z/OS
  • IBM Tivoli zSecure Manager for RACF z/VM® V1.11


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Key prerequisites
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For details, refer to the Hardware requirements and Software requirements sections.



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Planned availability date
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November 12, 2010



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Description
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The Security zSecure family of products (formerly Tivoli zSecure) provides a user-friendly interface for RACF, with extensive auditing and monitoring capabilities for the enterprise security hub. It can result in more efficient and effective administration and compliance to defined security policies.

Helps free administrators to focus on security

While preventing security breaches is paramount, administrators are frequently bogged down with tedious, time-consuming, day-to-day tasks that divert their attention from security issues. Security zSecure suite offers a range of products designed to help reduce administration time, and enable valuable mainframe resources to focus on improving security quality.

Security zSecure Admin is a leading security software program that enables efficient and effective IBM RACF administration, typically using significantly less resources. By putting a user-friendly layer over your RACF databases, you can quickly enter and process administrative commands, generate custom reports, and clean up databases. By implementing a repeatable process for security management, Security Secure Admin can help you reduce errors and improve the overall quality of services.

RACF administrators can create a mirrored offline copy of the RACF database that can be used to check and verify configuration changes, without affecting the production database. This ability to test changes and review the results before implementing them can reduce the risks of introducing errors into the production database, through human error, and possible outages of security.

RACF database clean-up function addresses the problem of obsolete authorizations, which is an administrative issue that is increasingly unacceptable from a compliance, governance, and risk perspective. For example, by removing authorizations that have not been used for a year. This pertains to unused permits (user and group authorizations) as well as unused connects (group membership). At the same time, if the authorizations are obsolete, it is likely that the corresponding resources are equally obsolete and should also be cleaned up. Obsolete resources on the system represent a security risk because they could be reused for another purpose, and inappropriate access might be granted by virtue of the obsolete authorizations lingering in the security database.

Removal of unused profiles is also possible but requires a manual review step since there exists reasons for the existence for a profile that the program cannot know. The RACF Cleanup function can be used to reduce the overhead of the processing around yearly authorization reviews demanded by some regulations.

Security Secure Visual can reduce the need for expensive, RACF-trained expertise through a Microsoft® Windows-based GUI for RACF administration. With the ability to establish a secure connection directly with RACF, Security Secure Visual is ideal for decentralizing RACF administration or enabling central security administration from outside Interactive System Productivity Facility/Time Sharing Option (ISPF/TSO).

Tracks security events and helps prevent exposures to compliance requirements

Over the past decade, the number of requirements organizations must comply with has increased dramatically. Keeping up with the demands for audit and controls documentation, while also trying to prevent security breaches, can be overwhelming. Security zSecure suite delivers auditing, monitoring, and compliance management solutions designed to help reduce security exposures.

Security zSecure CICS Toolkit adds mainframe administration capabilities to the CICS environment, such as password resets and authorization management. Its easy-to-use menu enables users to stay within the CICS application, to issue security commands to the mainframe, rather than forcing them into another environment. Your field administrators can quickly issue commands through a user-friendly menu for functions like password resets for failed user logins and user additions.

If you have an application on your web server that communicates with CICS on your mainframe, your CICS application can use the advanced COBOL API capabilities in Security zSecure CICS Toolkit to execute select RACF security functions. Such functions could be verification of a user ID and password entered on the web interface against the RACF database or retrieval of information about a user ID and its privileges from the RACF database that gets passed on to the web application.

You can easily customize Security zSecure CICS Toolkit screens by using the API, which can be contacted by any CICS program with a standard CICS command area. Use the API to tailor the look of your screens to the requirements of a specific installation and show as little or as much as you want to your decentralized administrators. The API facilitates access checks of more than 2,000 resources, enabling you to easily replace an application's internal security with RACF security and helping to significantly improve the application's performance. Security zSecure CICS Toolkit API can centralize - in the RACF database - the security of (homegrown) applications built for CICS.

Security zSecure Audit delivers a mainframe compliance management and audit solution that enables you to quickly analyze and report on mainframe events, and automatically detect security exposures through extensive status auditing. zSecure provides extended and independent monitoring to track and assess the consistency of security relevant changes to z/OS across systems and the compliance of those changes in comparison to a best practice knowledge base.

Extended monitoring and alerting of security events from IBM Tivoli Key Lifecycle Manager, OMEGAMON®, RMM, and IBM WebSphere® Application Server V7 assist in providing an improved view of the over all security within the mainframe environment. The technology lets you create standard and customized reports that can be generated in Extensible Markup Language (XML) format and used in databases and reporting tools.

Security zSecure Audit also lets you send Simple Network Management Protocol (SNMP) messages to an enterprise management console for policy exceptions or violations that indicate a security breach or weakness. This capability is provided for RACF, CA Top Secret, and CA ACF2 environments.

Security zSecure Alert offers a real-time mainframe threat monitoring solution that allows you to efficiently monitor intruders and identify misconfigurations that could hamper your compliance efforts. It goes beyond conventional intrusion detection solutions to support intrusion prevention by taking countermeasures via automatically generated commands.

In addition, Security zSecure Alert enables you to quickly determine unauthorized logons and attempts, user behavior that violates security policy, and when your core systems are at risk. With this information readily in hand, you can help identify misconfigurations before they can be exploited. This capability is provided for RACF, and CA ACF2 environments.

Security zSecure Command Verifier is a robust policy enforcement solution that can help enforce mainframe compliance to company policies by preventing erroneous commands. As a result, it helps increase control and decrease security risks and cleanup costs. Running in the background, Security zSecure Command Verifier verifies RACF commands against your company's policies and procedures. When commands are entered, it verifies whether the commands comply with security policies--and blocks or, optionally, adjusts the ones that do not comply.

To address currency with the latest releases of z/OS and RACF, Security zSecure suite V1.12 includes support for new RACF capabilities. Security zSecure Admin, Audit, and Command Verifier support administration of, reporting on, and use of RACF commands and keywords. Security zSecure is aware of new security relevant settings and new keywords to continue providing coverage for enhancements within z/OS and RACF, such as a new RACF class that was assigned for the health checker.

Tivoli Compliance Insight Manager Enabler for z/OS provides a link from zSecure Audit to the Tivoli Compliance Insight Manager tool, so that the mainframe audit information is included in the enterprise dashboard view.

Brings it all together

Security zSecure suite is a valuable part of managing mainframe security as a process that helps meet the needs of auditors, and the business itself. These offerings are the result of a long-term commitment to innovation on the mainframe and to enabling you to improve and simplify mainframe security audit and administration. Through a broad range of offerings, Security zSecure suite helps you address your key mainframe challenges, such as:

  • Audit and compliance management
    • Report on questionable system configuration options and dangerous settings of privileged users.
    • Integrate with Linux on System z, IBM DB2, CICS, IBM Tivoli Key Lifecycle Manager, IBM WebSphere Application Server V7, and OMEGAMON for security event monitoring and reporting.
    • Measure and verify the effectiveness of mainframe security and security policies.
  • User and security administration
    • Include centralized and decentralized management and provision of users, profiles, and resources.
    • Constantly monitor crucial users and data for misuse.
  • Included security risk detection and avoidance:
    • Can reduce operational costs and achieve faster incident detection.
    • Generate alerts with instant reports about RACF, IBM System Management Facilities (SMF), IBM z/OS, IBM DB2, IBM CICS, and the UNIX subsystem.

Additional offerings include:

  • IBM Tivoli Compliance Insight Manager Enabler for z/OS

    Security zSecure suite allows you to submit mainframe security information into an enterprise audit and compliance management solution, through the seamless integration with Tivoli Compliance Insight Manager. Combining mainframe data with that from other operating systems, applications, and databases, Tivoli Compliance Insight Manager provides the ability to capture log data, interpret that data through sophisticated log analysis and communicate results in an efficient, streamlined manner for full enterprise-wide audit and compliance reporting. Tivoli Compliance Insight Manager Enabler for z/OS provides the event source Connection to supply the mainframe information into the enterprise tool.

  • IBM Tivoli zSecure Manager for RACF z/VM V1.11

    Tivoli zSecure Manager for RACF z/VM provides administrators with tools to help unleash the potential of your mainframe system, enabling efficient and effective RACF administration, while helping use fewer resources. By automating many recurring system administration functions, Tivoli zSecure Manager for RACF z/VM can help you maximize IT resources, reduce errors, improve quality of services, and demonstrate compliance.

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

Value Unit-based pricing

Value Unit (VU) pricing for eligible IBM System z IBM International Program License Agreement (IPLA) programs enables a lower cost of incremental growth and enterprise aggregation. Each System z IPLA product with VU pricing has a single price per VU and a conversion matrix, called VU Exhibit, for converting from some designated measurement to VUs. Most commonly, Millions of Service Units (MSUs) is the measurement designated by IBM to be converted to VUs. Some other measurements are engines or messages. Since MSUs are the most common measurement, that measurement will be used for the remainder of this description.

VU pricing offers price benefits for you. For each System z IPLA program with VU pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Each of the various VU Exhibits stipulate that the larger your required license capacity, the fewer VUs per MSU you will need. VU Exhibits are uniquely identified by a three digit code and referred to using the nomenclature VUExxx, where xxx is the three digit code.

Subsequent acquisitions of VU priced programs offer additional price benefits. The quantity of each System z IPLA program that you have acquired is referred to as entitled license capacity. If you wish to grow your entitled license capacity for a System z IPLA program, the calculation to determine additional needed VUs is based upon the number of VUs already acquired.

For each System z IPLA program with VU pricing, you should:

  • Determine the required license capacity, in MSUs
  • Aggregate the MSUs across the enterprise
  • Convert the total MSUs to VUs, using the applicable VU Exhibit
  • Multiply the price per VU by the total number of VUs to determine the total cost

To simplify conversion from the designated measurement to VUs or vice-versa, use the VU Converter Tool. For additional information or to obtain a copy of the VU Converter Tool, visit the VU Converter Tool website

http://ibm.com/zseries/swprice/vuctool

Note that VUs of a given product cannot be exchanged, interchanged, or aggregated with VUs of another product.

To determine the required license capacity for the System z IPLA program you selected, refer to the Terms and conditions section.



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Product positioning
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IBM Security zSecure suite with IBM Tivoli Compliance Insight Manager

Security zSecure suite leverages the capabilities of Tivoli Compliance Insight Manager to enable inclusion of mainframe reporting on RACF, CICS, IBM DB2, CA ACF2, and CA Top Secret into Tivoli Compliance Insight Manager enterprise-wide compliance dashboard and reporting, so that users can view the status of their enterprise security hub along with the rest of their environment. For more details, refer to Software Announcement 207-149, dated July 3, 2007.

IBM Security zSecure Alert with IBM Tivoli Security Information and Event Manager

Tivoli Security Information and Event Manager and Security zSecure Alert are companion products that deliver a comprehensive view of the mainframe threats and incidents. Tivoli Security Information and Event Manager manages security operations effectively and efficiently with centralized security event correlation, prioritization, investigation and response.

IBM Security zSecure with RACF

Your investment in RACF may be enhanced with the addition of Security zSecure, which provides integrated security audit and compliance management and administration for z/OS and RACF.

Mainframe auditing - For data center auditors, security managers, system programmers, and IT managers who need to monitor mainframe events and incidents, help reduce security vulnerability, and help enforce security policy compliance and generate audit reports, Security zSecure suite offers a mainframe audit solution that provides analysis and reporting of mainframe events and automatic detection of exposures through extensive status auditing.

Mainframe security administration - For RACF administrators and IT managers who need to simplify and automate routine administrative tasks, and decentralize administration control, Security zSecure suite offers a mainframe administration suite that enables efficient and effective RACF administration typically using less resources and, providing richer functionality, and helping address compliance initiatives. And by implementing a repeatable process for security management, Security zSecure suite can help you reduce errors and improve the overall quality of services.

IBM Security zSecure with legacy Consul clients

Security zSecure suite V1.12 offers additional functionality for existing Consul customers. Contact your IBM representative or IBM Business Partner for more information on migrating to the latest Security zSecure version.



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Reference information
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Software Announcement 210-068, dated February 23, 2010



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Program number
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Program             Program
number      VRM     name
 
5655-T01    1.12    IBM Security zSecure Admin
5655-T02    1.12    IBM Security zSecure Audit
5655-T05    1.12    IBM Security zSecure CICS Toolkit
5655-T07    1.12    IBM Security zSecure Command Verifier
5655-T09    1.12    IBM Security zSecure Visual
5655-T11    1.12    IBM Security zSecure Alert
5655-T15    1.12    IBM Tivoli Compliance Insight Manager Enabler
                      for z/OS

Product identification number

                         Subscription and
    Program              Support 
    PID number           PID number
 
    5655-T01             5655-T03
    5655-T02             5655-T04
    5655-T05             5655-T06
    5655-T07             5655-T08
    5655-T09             5655-T10
    5655-T11             5655-T12
    5655-T15             5655-T16

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=210-374


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Education support
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Comprehensive education for IBM Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit

http://www-306.ibm.com/software/tivoli/education/


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi


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Publications
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No hardcopy publications are shipped with these products.

Unlicensed publications

Unlicensed publications are available on the Security zSecure Documentation CD provided with the products, with the exception of the Security zSecure Quick Reference. This publication is available only from the Security zSecure Information Center website at general availability.

Table 1 lists the unlicensed Security zSecure suite V1.12 publications, which are available in English. These publications can be viewed and downloaded from the Security zSecure Information Center website at general availability.

National language unlicensed publications will be available from the Security zSecure Information Center website 30 days after general availability.

Security zSecure Information Center website

http://publib.boulder.ibm.com/infocenter/tivihelp/v2r1/index.jsp?topic=/com.ibm.zsecure.doc_1.12/welcome.htm

Table 1: English unlicensed publications

Title                                                            Order number
 
IBM Security zSecure
  Audit for ACF2 Getting Started                                 GI11-9356-00
  Admin and Audit for RACF Getting Started                       GI11-9355-00
  Alert User Reference Manual                                    SC27-2776-00
  Visual Client Manual                                           SC27-2778-00
  CICS Toolkit User's Guide                                      SC27-2780-00
  Command Verifier User's Guide                                  SC27-2779-00
  CARLa-Driven Components Installation and Deployment Guide      SC27-2772-00    
  Messages Guide                                                 SC27-2783-00
  Quick Reference Booklet                                        SC27-2785-00

Licensed publications

Table 2 lists the Security zSecure suite V1.12 licensed publications which are available in English. These publications are only available to licensed users and are included on the Security zSecure Documentation CD provided with your product order.

To obtain an electronic copy of a licensed publication, send an e-mail requesting the publication to tivzos@us.ibm.com. Include your IBM customer number, form number for each publication, and contact information. You will be contacted with further instructions for fulfilling your order.

For an additional charge, you can order a manufactured documentation CD from the IBM Publications Center. Ordering instructions provided at

http://publib.boulder.ibm.com/infocenter/tivihelp/v2r1/topic/com.ibm.zsecure.doc_1.12/zSecure_licensedpubs.htm

National language versions of the licensed documentation are available from the same sources used to obtain the English versions.

Table 2: English Licensed publications

Title                                                           Order number
 
IBM Security zSecure
  Admin and Audit for RACF User Reference Manual                LC27-2773-00                                                  
  Audit for ACF2 User Reference Manual                          LC27-2774-00
  Audit for Top Secret User Reference Manual                    LC27-2775-00
 
IBM Security zSecure Suite Documentation CD                     LCD7-1387-08

IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are by credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.



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Technical information
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Specified operating environment

Hardware requirements

Minimum and recommended processor, disk space, and memory requirements for Security zSecure suite V1.12:

               Minimum     Recommended
 
Processor      Z800        IBM System z9® or z10™ Enterprise Class (EC)
                           or z9™ or z10 Business Class (BC)
 
Disk space     300 MB      450 MB
 
Memory         1 GB        2 GB
Software requirements

IBM Security zSecure suite V1.12 is supported in the following environments:

  • z/OS V1R10
  • z/OS V1R11
  • z/OS V1R12

Security zSecure products that include features for CA ACF2 and CA Top Secret support CA ACF2 R8, R9, and R12 and CA Top Secret R8, R9, and R12.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Packaging

Security zSecure suite products are distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document
  • Tape
  • Publications (refer to the Publications section)

Security, auditability, and control

IBM Security zSecure suite V1.12 uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Licensing metric definitions and pricing examples
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Licensing metric definitions

Millions of Service Units (MSUs)

An MSU is defined as millions of Central Processing Unit (CPU) service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390® or System z software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).

For more detailed information about System z software pricing, visit

https://www-03.ibm.com/systems/z/resources/swprice/zipla/index.html

Value Units

A Value Unit (VU) is the metric by which this software's license entitlements are obtained. VUentitlements are based on the quantity of a specific designated measurement, for example MSUs, Users, Engines, Tape Drives, and so on, for the given software. The appropriate number of entitlements must be obtained for the appropriate number of VUs required for your environment as defined by the specific software terms. The VU entitlements are specific to the software and may not be exchanged, interchanged, or aggregated with VU entitlements of another software program.

System z software pricing examples (MSU-based)

The following pricing example should be used to determine required license entitlements for the following software products for System z:

Consider a System z server with 1,000 MSUs.

All products for this example employ VU slope VU Exhibit 020 (VUE020). Translation from MSUs to VUs:

VUE020

           MSUs          VUs/MSU
 
Base       1-3           1.00
Tier A     4-45           .15
Tier B     46-175         .08
Tier C     176-315        .04
Tier D     316+           .03

If the customer has installed 1,000 MSUs, the applicable number of VUs will be:

                  
Level    MSUs    VUs/MSU      VUs
 
Base       3     1.00         3.00
Tier A    42     0.15         6.30
Tier B   130     0.08        10.40
Tier C   140     0.04         5.60
Tier D   685     0.03        20.55
 
Total  1,000                 45.85

When calculating the total number of VUs, the sum is rounded up to the next integer. In this example, the customer will need to license 46 VUs.

Note: IBM RACF for z/OS (a separate IBM MLC offering) or a comparable competitive offering (CA ACF2 or CA Top Secret) is a prerequisite for IBM Security zSecure suite. For more information on RACF, refer to

http://www.ibm.com/racf

Scenario 1 - MSU-based pricing

Transaction 1

Enterprise ABC initially wants to work with the following system configuration:

On one System z server with 1,000 MSUs and they want to run IBM Security zSecure Audit and IBM Security zSecure Alert. The same MSU to VU conversion calculation applies to both Security zSecure Audit and Security zSecure Alert components:

                  
Level    MSUs    VUs/MSU      VUs
 
Base       3     1.00         3.00
Tier A    42     0.15         6.30
Tier B   130     0.08        10.40
Tier C   140     0.04         5.60
Tier D   685     0.03        20.55
 
Total  1,000                 45.85

The customer must purchase 46 VUs for Security zSecure Audit and 46 VUs for Security zSecure Alert.

Transaction 2

After the initial purchase, enterprise ABC wants to expand their use of IBM Security zSecure suite to include IBM Security zSecure Command Verifier, IBM Security zSecure Admin, and IBM Security zSecure Visual, along with IBM Tivoli Compliance Insight Manager Enabler for z/OS. Tivoli Compliance Insight Manager Enabler forz/OS can be ordered with Security zSecure suite at no charge. In addition, entitlements for IBM Tivoli Security Information and Event Manager and z/OS event sources must be purchased through distributed pricing structures. Refer to the Reference information section for IBM Tivoli Security Information and Event Manager and its related pricing examples.

The same calculation to convert MSUs to VUs applies to each of above mentioned components: Security zSecure Command Verifier, Security zSecure Admin, Security zSecure Visual, and Tivoli Compliance Insight Manager Enabler for z/OS.

                 Value
Level    MSUs    Units/MSU   VUs
 
Base       3     1.00         3.00
Tier A    42     0.15         6.30
Tier B   130     0.08        10.40
Tier C   140     0.04         5.60
Tier D   685     0.03        20.55
 
Total  1,000                 45.85

The customer must purchase 46 VUs for each of Command Verifier, Admin, Visual, and Tivoli Compliance Insight Manager Enabler.



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Ordering information
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The programs in this announcement all have VU-based pricing.

Program
number      Program name                              VU exhibit
 
5655-T01   IBM  Security zSecure Admin                VUE020
5655-T02   IBM  Security zSecure Audit                VUE020
5655-T05   IBM  Security zSecure CICS Toolkit         VUE020
5655-T07   IBM  Security zSecure Command Verifier     VUE020
5655-T09   IBM  Security zSecure Visual               VUE020
5655-T11   IBM  Security zSecure Alert                VUE020
5655-T15   IBM  Tivoli Compliance Insight Manager     VUE020
               Enabler for z/OS

For each System z IPLA program with VU pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Your required license capacity is based upon the following factors:

  • The System z IPLA program you select
  • The applicable VU Exhibit
  • The applicable terms
  • Whether your current mainframes are full capacity or sub-capacity

VU exhibit VUE020

                          
Level    Minimum Maximum VUs/MSU
 
Base       1       3     1
Tier A     4      45     0.15
Tier B    46     175     0.08
Tier C   176     315     0.04
Tier D   316       +     0.03

VUs for mainframes without MSU ratings:

               
HW             VUs/machine
 
MP3000 H30     3
MP3000 H50     4
MP3000 H70     6
ESL Models     1

Ordering z/OS through the Internet

ShopzSeries provides an easy way to plan and order your z/OS ServerPac or CBPDO. It will analyze your current installation, determine the correct product migration, and present your new configuration based on z/OS. Additional products can also be added to your order (including determination of whether all product requisites are satisfied). ShopzSeries is available in the U.S. and several countries in Europe. In countries where ShopzSeries is not available yet, contact your IBM representative (or IBM Business Partner) to handle your order via the traditional IBM ordering process. For more details and availability, visit the ShopzSeries website at

http://www14.software.ibm.com/webapp/ShopzSeries/ShopzSeries.jsp
Single version charging

To elect single version charging, you must notify and identify to IBM the prior program and replacement program, and the machine the programs are operating on.

Current licensees

Current licensees, with support in effect, will receive instructions on how to order this update.

Current licensees of Security zSecure suite V1.12 can order the new distribution medium via MES by specifying the desired distribution medium feature number.

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

This table should be used for all Security zSecure PIDs

       VUE020    MSUs        VUs/MSU
       Base        1-3       1.00
       Tier A      4-45      0.15
       Tier B     46-175     0.08
       Tier C    176-315     0.04
       Tier D    316+        0.03

To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.

Ordering information for VU pricing - 5655-T01

Program name:  IBM Security zSecure Admin V1.12
Program PID:  5655-T01
 
Entitlement                                 
identifier    Description               License option/Pricing metric
 
S01471B       zSecure Admin             Basic OTC, per VU
 
 
Orderable      
supply ID     Language                  Distribution medium

S015SZS       Multilingual              3480 tape cartridge
 
Subscription and Support PID:  5655-T0
3Entitlement                                 
identifier    Description               License option/Pricing metric

S01471M       zSecure Admin S&S         Basic ASC, per VU SW S&S
                                        no charge, decline SW S&S
                                        per MSU SW S&S registration
 
Orderable      
supply ID     Language                  Distribution medium

S015T26       Multilingual              Hardcopy publication


Ordering information for On/Off Capacity on Demand (On/Off CoD)

IBM Security zSecure Admin is eligible for On/Off CoD with a temporary use charge calculated based on MSUs per-day usage.

Program name:  IBM Security zSecure Admin V1.12
Program PID:  5655-T01
 
Entitlement                                 
identifier    Description               License option/Pricing metric
 
S01471B       zSecure Admin             Basic OTC, per MSU-day TUC

Ordering information for VU Pricing - 5655-T02

Program name:  IBM Security zSecure Audit V1.12
Program PID:  5655-T02
 
Entitlement                                 
identifier    Description               License option/Pricing metric

S01471C       RACF                      Basic OTC, per VU
S01471D       ACF2                      Basic OTC, per VU
S01471F       Top Secret                Basic OTC, per VU 
 
Orderable      
supply ID     Language                  Distribution medium

S015T29       Multilingual RACF         3480 tape cartridge
S015T27       Multilingual ACF2
S015T28       Multilingual Top Secret

Subscription and Support PID:  5655-T04
 
Entitlement                                 
identifier    Description              License option/Pricing metric

S01471N       RACF S&S                 Basic ASC, per VU SW S&S
                                       no charge, decline SW S&S
                                       per MSU SW S&S registration
 
S01471P       ACF2 S&S                 Basic ASC, per VU SW S&S
                                       no charge, decline SW S&S
                                       per MSU SW S&S registration
 
S01471R       Top Secret S&S           Basic ASC, per VU SW S&S
                                       no charge, decline SW S&S
                                       per MSU SW S&S registration
 
Orderable      
supply ID     Language                  Distribution medium
 
S015TT2       Multilingual RACF         Hardcopy publication
S015TT3       Multilingual ACF2
S015TT4       Multilingual Top Secret


Ordering information for On/Off Capacity on Demand (On/Off CoD)

IBM Security zSecure Audit is eligible for On/Off CoD with a temporary use charge calculated based on MSUs per-day usage.

Program name:  IBM Security zSecure Audit V1.12
Program PID:  5655-T02
 
Entitlement                                 
identifier      Description         License option/Pricing metric
 
S01471C         RACF                 Basic OTC, per MSU-day TUC
S01471D         ACF2                 Basic OTC, per MSU-day TUC
S01471F         Top Secret           Basic OTC, per MSU-day TUC

Ordering information for VU pricing - 5655-T05

Program name:  IBM Security zSecure CICS Toolkit V1.12
Program PID:  5655-T05
 
Entitlement                                 
identifier    Description            License option/Pricing metric

S01471S       zSecure CICS Toolkit   Basic OTC, per VU 
 
Orderable      
supply ID     Language               Distribution medium
 
S015T2B       Multilingual           3480 tape cartridge
 
Subscription and Support PID:  5655-T06
 
Entitlement                                 
identifier   Description             License option/Pricing metric

S01472T      zSecure CICS Toolkit    Basic ASC, per VU SW S&S
             S&S                     no charge, decline SW S&S
                                     per MSU SW S&S registration 
 
Orderable      
supply ID     Language               Distribution medium
 
S015TP6      Multilingual            Hardcopy publication

Ordering information for On/Off Capacity On Demand (ON/OFF COD)

IBM Security zSecure Audit is eligible for On/Off CoD with a temporary use charge calculated based on MSUs per-day usage.

Program name:  IBM Security zSecure CICS Toolkit V1.12
Program PID:  5655-T05
 
Entitlement                                 
identifier    Description            License option/Pricing metric

 
S01471S       zSecure CICS           Basic OTC, per MSU-day TUC
               Toolkit

Ordering information for VU pricing - 5655-T07

Program name:  IBM Security zSecure Command Verifier V1.12
Program PID:  5655-T07
 
Entitlement                                 
identifier    Description            License option/Pricing metric

S01471T        zSecure Command       Basic OTC, per VU
                Verifier
 
Orderable      
supply ID     Language              Distribution medium
 
S015T8M       Multilingual          3480 tape cartridge
 
Subscription and Support PID:  5655-T08
 
Entitlement                                 
identifier    Description            License option/Pricing metric

S01471V       zSecure Command        Basic ASC, per VU SW S&S
              Verifier S&S           no charge, decline SW S&S
                                     per MSU SW S&S registration
 
 
Orderable      
supply ID     Language               Distribution medium

S015TPD       Multilingual           Hardcopy publication
 

Ordering information for On/Off Capacity on Demand (On/Off CoD)

IBM Security zSecure Command Verifier is eligible for On/Off CoD with a temporary use charge calculated based on MSUs per-day usage.

Program name:  IBM Security zSecure Command Verifier V1.12
Program PID:  5655-T07
 
Entitlement                                 
identifier    Description            License option/Pricing metric

S01471T       zSecure Command        Basic OTC, per MSU-day TUC
               Verifier

Ordering information for VU pricing - 5655-T09

Program name:  IBM Security zSecure Visual V1.12
Program PID:  5655-T09
 
Entitlement                                 
identifier    Description             License option/Pricing metric

S01471X       zSecure Visual          Basic OTC, per VU
 
 
Orderable      
supply ID     Language                Distribution medium
 
S015T8R       Multilingual            3480 tape cartridge
Subscription and Support PID:  5655-T10
 
Entitlement                                 
identifier    Description              License option/Pricing metric

S014721       zSecure Visual S&S       Basic ASC, per VU SW S&S
                                       no charge, decline SW S&S
                                       per MSU SW S&S registration 
 
Orderable      
supply ID     Language                 Distribution medium
 
S015TPX       Multilingual             Hardcopy publication
 

Ordering information for On/Off Capacity on Demand (On/Off CoD)

IBM Security zSecure Visual is eligible for On/Off CoD with a temporary use charge calculated based on MSUs per-day usage.

Program name:  IBM Security zSecure Visual V1.12
Program PID:  5655-T09
 
Entitlement                                 
identifier    Description               License option/Pricing metric

S01471X       zSecure Visual            Basic OTC, per MSU-day TUC

Ordering information for VU pricing - 5655-T11

Program name:  IBM Security zSecure Alert V1.12
Program PID:  5655-T11
 
Entitlement                                 
identifier    Description               License option/Pricing metric

S014725       RACF                      Basic OTC, per VU
S014728       ACF2                      Basic OTC, per VU
 
 
Orderable      
supply ID     Language                  Distribution medium

S015TDS       Multilingual RACF         3480 tape cartridge
S015TDR       Multilingual ACF2
Subscription and Support PID:  5655-T12
 
Entitlement                                 
identifier    Description               License option/Pricing metric

S014733       RACF S&S                  Basic ASC, per VU SW S&S
                                        no charge, decline SW S&S
                                        per MSU SW S&S registration
 
S014736       ACF2 S&S                  Basic ASC, per VU SW S&S
                                        no charge, decline SW S&S
                                        per MSU SW S&S registration 
 
Orderable      
supply ID    Language                   Distribution medium

S015TPZ      Multilingual RACF          Hardcopy publication
S015TR0      Multilingual ACF2
 

Ordering information for On/Off Capacity on Demand (On/Off CoD)

IBM Security zSecure Alert is eligible for On/Off CoD with a temporary use charge calculated based on MSUs per-day usage.

 
Program name:  IBM Security zSecure Alert V1.12
Program PID:  5655-T11
 
Entitlement                                 
identifier    Description               License option/Pricing metric

S014725       RACF                      Basic OTC, per MSU-day TUC
S014728       ACF2                      Basic OTC, per MSU-day TUC
 

Ordering information for VU pricing - 5655-T15

Program name:  IBM Tivoli Compliance Insight Manager Enabler for z/OS
V1.11
Program PID:  5655-T15
 
Entitlement                                 
identifier    Description               License option/Pricing metric

S01473W       RACF                      Basic OTC, per VU
S014748       ACF2                      Basic OTC, per VU
S014749       Top Secret                Basic OTC, per VU
S01474K       DB2                       Basic OTC, per VU
S015TNJ       CICS                      Basic OTC, per VU
 
Orderable      
supply ID     Language                  Distribution medium
 
S015TK1       Multilingual RACF         3480 tape cartridge
S015TK2       Multilingual ACF2
S015TK3       Multilingual Top Secret
S015TK4       Multilingual DB2
S015TK6       Multilingual CICS
 
Subscription and Support PID:  5655-T16
 
Entitlement                                 
identifier    Description             License option/Pricing metric

S01473K       RACF S&S                Basic ASC, per VU SW S&S
                                      no charge, decline SW S&S 
 
S01474B       ACF2 S&S                Basic ASC, per VU SW S&S
                                      no charge, decline SW S&S 
 
S01474C       Top Secret S&S          Basic ASC, per VU SW S&S
                                      no charge, decline SW S&S 
 
S01474W       DB2 S&S                 Basic ASC, per VU SW S&S
                                      no charge, decline SW S&S
 
S015TNK       CICS S&S                Basic ASC, per VU SW S&S
                                      no charge, decline SW S&S
 
Orderable      
supply ID     Language               Distribution medium

S015TNS       Multilingual RACF      Hardcopy publication
S015TNR       Multilingual ACF2
S015TNP       Multilingual Top Secret
S015TNN       Multilingual DB2
S015TNM       Multilingual CICS

Subscription and Support

Subscription and Support must be ordered to receive voice technical support via telephone during normal business hours, and future releases and versions, at no additional charge. The capacity of Subscription and Support (for example, VUs or number of processors) must be the same as the capacity ordered for the product licenses.

To order, specify the Subscription and Support program product number and the appropriate license or charge option.

IBM is also providing Subscription and Support for these products, via a separately purchased offering, under the terms of the IBM International Agreement for Acquisition of Support Maintenance (IAASM). This offering:

  • Includes and extends the support services provided in the base support to include technical support via telephone during normal business hours.
  • Entitles customers to future releases and versions, at no additional charge. Note that the customer is not entitled to new products.

When Subscription and Support is ordered, the charges will automatically renew annually unless cancelled by the customer.

Customized Offerings

Product deliverables are shipped only via CBPDO, ServerPac, and SystemPac®.

CBPDO and ServerPac are offered for Internet delivery in countries where ShopzSeries product ordering is available. Internet delivery reduces software delivery time and allows you to install software without the need to handle tapes. For more details on Internet delivery, refer to the ShopzSeries help information at

http://www.software.ibm.com/ShopzSeries

You choose the delivery method when you order the software. IBM recommends Internet delivery. In addition to Internet and DVD, the supported tape delivery options for CBPDO, ServerPac, and SystemPac, include:

  • 3590
  • 3592

Most products can be ordered in ServerPac and SystemPac the month following their availability on CBPDO. z/OS can be ordered via all three offerings at general availability. Production of software product orders will begin on the planned general availability date.

  • CBPDO shipments will begin one week after general availability.
  • ServerPac shipments will begin two weeks after general availability
  • SystemPac shipments will begin four weeks after general availability due to additional customization, and data input verification.


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Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage® Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Agreement for Acquisition of Software Maintenance

The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) applies for Software Subscription and Support (Software Maintenance) and does not require customer signatures.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

IBM System z Operational Support Services - SoftwareXcel is an option if you desire added services.

License Information form number
Product                                             LI form number
 
IBM Security zSecure Admin V1.12                    GC23-7976-05
IBM Security zSecure Audit V1.12                    GC23-7977-04
IBM Security zSecure CICS Toolkit V1.12             GC23-7981-03
IBM Security zSecure Command Verifier V1.12         GC23-7982-04
IBM Security zSecure Visual V1.12                   GC23-7979-04
IBM Security zSecure Alert V1.12                    GC23-7978-04
IBM Tivoli Compliance Insight Manager Enabler       GC23-7980-04
for z/OS V1.12
 

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program support

Enhanced support, called Subscription and Support, includes telephone assistance, as well as access to updates, releases, and versions of the program as long as support is in effect. You will be notified of discontinuance of support with 12 months' notice.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

No

Usage restriction

Yes. Usage is limited to the quantity of VUs licensed.

For additional information, refer to the License Information document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support (Software Maintenance) applies

No. For operating system software, the revised IBM Operational Support Services - SoftwareXcel offering will provide support for those operating systems and associated products that are not available with the Software Subscription and Support (Software Maintenance) offering.

This will ensure total support coverage for your enterprise needs, including IBM and selected non-IBM products. For complete lists of products supported under both the current and revised offering, visit

http://www.ibm.com/services/sl/products
IBM Operational Support Services - SoftwareXcel

Yes

System i Software Maintenance applies

No

Variable charges apply

Yes

Educational allowance available

Yes. A 15% education allowance applies to qualified education institution customers.

Sub-capacity terms and conditions

For each System z IPLA program with VU pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Your required license capacity is based upon the following factors:

  • The System z IPLA program you select
  • The applicable VU Exhibit
  • The applicable terms
  • Whether your current mainframes are full capacity or sub-capacity

For more information on the VU Exhibit for the System z IPLA program you selected, refer to the Ordering information section.

Program
number     Program name                           Terms
 
5655-T01  IBM Security zSecure Admin              z/OS-based
5655-T03  IBM Security zSecure Admin              z/OS based
5655-T02  IBM Security zSecure Audit              z/OS-based
5655-T04  IBM Security zSecure Audit              z/OS-based
5655-T07  IBM Security zSecure Command Verifier   z/OS-based
5655-T08  IBM Security zSecure Command Verifier   z/OS-based
5655-T09  IBM Security zSecure Visual             z/OS-based
5655-T10  IBM Security zSecure Visual             z/OS-based
5655-T05  IBM Security zSecure CICS Toolkit       Execution-based
5655-T06  IBM Security zSecure CICS Toolkit       Execution-based
5655-T11  IBM Security zSecure Alert              Execution-based
5655-T12  IBM Security zSecure Alert              Execution-based
Full-capacity mainframes

In cases where full capacity is applicable, the following terms apply.

Execution-based, z/OS-based, full-machine-based: The required capacity of a System z IPLA program with these terms equals the MSU-rated capacity of the machines where the System z IPLA program executes.

For more information on mainframe MSU-rated capacities, visit

http://www-1.ibm.com/servers/eserver/zseries/library/swpriceinfo/

Reference-based: The required license capacity of a System z IPLA program with these terms equals the license capacity of the applicable monthly license charge (MLC) program. This MLC program is called the parent program.

Sub-capacity mainframes

In cases where sub-capacity is applicable, the following terms apply.

Execution-based: The required capacity of a System z IPLA sub-capacity program with these terms equals the capacity of the LPARs where the System z IPLA program executes.

z/OS-based: The required license capacity of a System z IPLA program with these terms equals the license capacity of z/OS on the machines where the System z IPLA program executes.

Reference-based: The required license capacity of a System z IPLA program with these terms equals the license capacity of the applicable monthly license charge (MLC) program. This MLC program is called the parent program.

Full-machine-based: The required license capacity of a System z IPLA program with full-machine-based terms equals the MSU-rated capacity of the machines where the System z IPLA program executes.

For more information on mainframe MSU-rated capacities, refer to The IBM System z Machines Exhibit, Z125-3901, or visit the Mainframes section of the System z Exhibits website

http://ibm.com/zseries/library/swpriceinfo/

For more information on sub-capacity System z IPLA terms and conditions, refer to Software Announcement 204-184, dated August 10, 2004.

For additional information for products with reference-based terms, System z IPLA sub-capacity programs with reference-based terms adds value to the parent program across the environment, regardless of where in the environment the System z IPLA program executes.

An environment is defined as either a single or stand-alone machine or a qualified Parallel Sysplex®. You may have one or more different environments across the enterprise. To determine the required license capacity for each System z IPLA program with referenced-based terms, each environment should be assessed separately.

When a System z IPLA sub-capacity program with reference-based terms is used in a qualified Parallel Sysplex environment, the required license capacity of the System z IPLA program must equal with the license capacity of the parent program across the Parallel Sysplex. Qualified Parallel Sysplex refers to one:

  • That meets the criteria defined in Hardware Announcement 198-001, dated January 13, 1998
  • Where MLC pricing is aggregated across the sysplex
Sub-capacity eligibility

To be eligible for sub-capacity charging on select System z IPLA programs, you must first implement and comply with all terms of either sub-capacity Workload License Charges (WLC) or sub-capacity Entry Workload License Charges (EWLC). To implement sub-capacity WLC or EWLC, a machine must be System z (or equivalent). On that machine:

  • All instances of the OS/390® operating system must be migrated to the z/OS operating systems
  • Any licenses for the OS/390 operating system must be discontinued
  • All instances of the z/OS operating systems must be running in z/Architecture® (64-bit) mode

For that machine, you must create and submit a Sub-Capacity Report to IBM each month. Sub-Capacity Reports must be generated using the Sub-Capacity Reporting Tool (SCRT). For additional information or to obtain a copy of SCRT, visit the System z Software Pricing website

http://ibm.com/zseries/swprice

You must comply with all of the terms of the WLC or EWLC offering, whichever is applicable:

  • The complete terms and conditions of sub-capacity WLC are defined in the IBM Customer Agreement - Attachment for System z Workload License Charges (Z125-6516).
  • The complete terms and conditions for sub-capacity EWLC are defined in the IBM Customer Agreement - Attachment for IBM System z 890 and 800 License Charges (Z125-6587).

Additionally, you must sign and comply with the terms and conditions specified in the amendment to the IPLA contract - Amendment for IBM System z9 and System z Programs Sub-Capacity Pricing (Z125-6929). Once the amendment is signed, the terms in the amendment replace any and all previous System z IPLA sub-capacity terms and conditions.

Sub-capacity utilization determination

Sub-capacity utilization is determined based on the utilization of an eligible operating system and machine (for example, z/OS running in z/Architecture (64 bit) mode on a System z ((or equivalent) server).

Sub-capacity utilization is determined based on the product's own execution as reported to IBM in accordance with the requirements for reporting sub-capacity utilization for products.

On/Off Capacity on Demand (CoD)

To be eligible for On/Off CoD pricing, you must be enabled for temporary capacity on the corresponding hardware, and the required contract, Attachment for IBM System z On/Off Capacity on Demand (Z125-7883) must be signed prior to use.



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Top rule
IBM Electronic Services
Bottom rule

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

http://www.ibm.com/support/electronic


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Top rule
Prices
Bottom rule

For additional information and current prices, contact your local IBM representative.

Information on charges is available at website

http://www.ibm.com/support

In the Electronic tools category, select the option for Purchase/upgrade tools.

Passport Advantage

For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at

http://www.ibm.com/software/passportadvantage


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Top rule
Order now
Bottom rule

To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

 
 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)

 
For IBM representative: callserv@ca.ibm.com

 
 
For IBM Business Partner: pwswna@us.ibm.com
 
 Mail:      IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada  L3R 2Z1
 
 Reference: LE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

z10, z9 and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, RACF, z/OS, CICS, DB2, Tivoli, System z, z/VM, OMEGAMON, WebSphere, PartnerWorld, System z9, S/390, SystemPac, Passport Advantage, Parallel Sysplex, OS/390, z/Architecture and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft is a registered trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use