Derive unexpected insights with IBM Content Analytics V2.2

IBM United States Software Announcement 210-333
October 26, 2010

ENUS210-333.PDF ENUS210-333.PDF

Table of contents
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Program number Program number Prices Prices
Publications Publications Order now Order now


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At a glance
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IBM® Content Analytics is unique in offering:

  • Interactive discovery of business insight from content
  • Analyze content to organize and understand contextual meaning and sentiment while exposing trends, patterns, concepts, and anomalous associations from millions of documents
  • Enable interactive, real-time exploration with easy-to-use, feature-rich views to quickly dissect large corpora of content and zero-in on answers to surface new insight.
  • Allow you to take action confidently knowing that decisions are supported by comprehensive analysis of all enterprise information


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Key prerequisites
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Refer to the Technical information section.



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Planned availability date
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October 29, 2010: Electronic availability

November 12, 2010: Media availability



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Description
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Get ahead of the curve with new business insight and optimization from unstructured and semi-structured content like documents, reports, web pages, and much more. Leverage IBM Content Analytics to expose trends, patterns, and anomalies locked away in vast amounts of content to enable rapid and informed business decisions.

New capabilities

  • Visualizations in Content Analytics Text Miner
    • Connections view links highly correlated terms to one another
    • Dashboard view to see one or more analytics views in a single window
    • Dynamic facet creation
    • Pluggable analytics UI for adding custom views
  • Easier integration with Cognos® Business Intelligence reports and models
    • Rapid generation of Business Intelligence reports from the Text Miner interface.
    • Tighter integration with Cognos data models.
    • Cognos reports can link to and from Content Analytics Text Miner interface.
  • Enhanced analytics tools for solution development
    • Tighter integration with LanguageWare® Resource Workbench
    • Ability to auto-detect and add new language models
    • Programmatic Representational State Transfer (REST) API to facilitate solution integration into applications
  • Document analysis support
    • Easily import Comma Separated Values (CSV) files for quick document analysis
    • Ability to collect file metadata to automatically create facets based on file extension, file size, and last modified date
    • Can flag documents (such as latest or obsolete)
    • Has detection capabilities for near duplicates to eliminate redundancy
    • Ability to crawl and analyze content from IBM Case Manager for historical case analysis
    • Can support Linux® on System z® to analyze documents residing on file shares, in databases or on the Internet

Content Analytics can access virtually any type of structured, semi-structured, or unstructured content. It is customizable and extensible through a powerful yet flexible tooling environment. IBM Content Analytics provides access to well documented APIs. Partners and application developers can leverage these APIs, along with their domain expertise and industry knowledge, to develop a new class of analytic applications.

Example applications could include:

  • Analysis of customer service metrics based on analysis of text in call center records
  • Analysis of product planning priorities based on warranty claims
  • Analysis of competitive position based on analysis of text in competitor reports, win/loss data, and customer correspondence
  • Analysis of insurance fraud based on content of claims forms and relevant case documents
  • Analysis of healthcare medical records to improve clinical research or drug treatment outcomes
  • Real-time analysis of media events and news to formulate accurate ontologies and create content analysis web services to automatically publish dynamic, responsive, and relevant online news pages in a timely manner while reducing publishing costs

IBM Content Analytics is unique in offering:

  • Interactive discovery for business insight of content
    • Access and aggregate content regardless of where it resides
    • Analyze content to organize and understand contextual meaning and sentiment while exposing trends, patterns, concepts, and anomalous associations from millions of documents
    • Visually and dynamically discover and explore with easy to use, feature-rich views to quickly dissect large corpora of content and zero-in on answers and surface unexpected insight
    • Trigger action - confidently knowing that decisions are supported by comprehensive analysis of all enterprise information
  • Interactive assessment for content preservation and decommissioning
    • Dynamically analyze to know what you have in your inventory and organize content from multiple sources by aggregating, analyzing, and exploring your enterprise information
    • Content exploration leads to new understanding for making rapid decisions about business value, relevance, disposition, and category schemes in order to take action
  • Solution modeling and support for advanced classification tools
    • Build industry solutions and the underlying linguistic models to improve organization and contextual, semantic understanding of content with powerful, flexible tools eliminating the cost and complexity of alternative approaches
  • Delivery of insight to other systems, users, and applications
    • Deliver uniquely derived insights to Enterprise Content Management solutions like advanced case management or combine content insights with Cognos 8 Business Intelligence and more to predict and achieve better business outcomes while leveraging the full business context of both content and data

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM website

http://www.ibm.com/able/product_accessibility/index.html

Section 508 of the U.S. Rehabilitation Act

IBM Content Analytics is capable as of November 12, 2010, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested on the following website

http://www.ibm.com/able/product_accessibility/index.html


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Availability of national languages
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Product description            Language        GA date
 
IBM Content Analytics V2.2.0   Multilingual    10/29/2010
                               (Portuguese,
                               French,
                               Danish,
                               Russian,
                               Hebrew,
                               Arabic,
                               Korean,
                               Chinese -
                               Simplified,
                               Spanish,
                               Norwegian
                               Bokmal,
                               Portuguese-Brazilian,
                               German,
                               Swedish,
                               Japanese,
                               Chinese -
                               Traditional,
                               Hungarian,
                               English,
                               Slovenian,
                               Greek,
                               Turkish,
                               Dutch, Czech,
                               Slovakian,
                               Italian,
                               Finnish,
                               Polish)


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Program number
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Program    VRM                          Program name
number
 
5724-Z21   2.2.0                        IBM Content Analytics


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

IBM training provides education to support many IBM offerings. Descriptions of courses are on the IBM training website

http://www.ibm.com/services/learning/ites.wss/tp/en?pageType=tp_search

Contact your training representative for additional information or to schedule on-site training.

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.

Publications for IBM Content Analytics V2.2 can be found at

http://www.ibm.com/support/docview.wss?rs=4173&uid=swg27017947
http://publib.boulder.ibm.com/infocenter/analytic/v2r2m0/


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Technical information
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Specified operating environment

Hardware requirements

IBM Content Analytics requires the following minimum hardware:

  • Processor:
    • AIX®: POWER® processor (1)
    • Microsoft® Windows®: x86 processor (2)
  • RAM: 4 GB
  • Disk space: 5 GB

(1) Intel® 32-bit processors, including IBM System x®, eServer™ xSeries®, and BladeCenter® servers; 64-bit AMD Opteron (AMD64) and Intel Xeon® (EM64T) processors, including IBM System x and BladeCenter servers.

(2) IBM POWER-based processors, including IBM System p® and eServer pSeries®.

Note: RAM and disk space varies by work load. The program's detailed specifications and specified operating environment information may be found in the following system requirement technote information published by IBM. Documentation and other program content may be supplied only in the English language.

http://www.ibm.com/support/docview.wss?rs=4173&uid=swg27017944
Software requirements

Server operating systems (one of the following):

  • AIX V5.3 (64 bit)
  • AIX V6.1 (64 bit)
  • Microsoft Windows Server 2003 Enterprise Edition R2 SP2 (32 bit)
  • Microsoft Windows Server 2008 Enterprise Edition SP2 (64 bit)
  • Novell SUSE Linux Enterprise Server 10 (32 bit or 64 bit)
  • Novell SUSE Linux Enterprise Server 11 (64 bit or 64 bit)
  • Red Hat Enterprise Linux Advance Server 5 (32 bit)
  • Red Hat Enterprise Linux Advance Server 5 (64 bit)
  • Red Hat Enterprise Linux Advance Server 5 on System z (64 bit)

Java™ Runtime Environment (server):

  • Java Runtime Environment V1.6 (32 bit or 64 bit) (included)

Client browsers (one of following)

Clients running one of the following web browsers can access and run the Cognos Content Analytics web applications. Client systems must have the necessary hardware to support a browser that supports frames, Java script, and Adobe® flash player V10.x installed.

  • Microsoft Internet Explorer 7
  • Microsoft Internet Explorer 8
  • Mozilla Firefox 3.5
  • Mozilla Firefox 3.6

Web Application Server (one of following):

  • Jetty 6.1.22 (included)
  • WebSphere® Application Server V6.1, base edition (optional)
  • WebSphere Application Server V7.0.0.3, base edition and network deployment (optional)

The program's detailed specifications and specified operating environment information may be found in following system requirement technote information published by IBM. Documentation and other program content may be supplied only in the English language.

http://www.ibm.com/support/docview.wss?rs=4173&uid=swg27017944

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Packaging

Primary

  • IBM Content Analytics V2.2 DVD

IBM Content Analytics Quick Start Guide CD

  • IBM Content Integrator V8.5.1 DVD for limited use with Content Analytics
  • IBM WebSphere Application Server V7.0.0 CD for limited use with Content Analytics

Security, auditability, and control

IBM Content Analytics V2.1 uses the security and auditability features of the host.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Content Analytics               IBM Analytical  IBM Analytical
                                     Applications    Applications
IBM Content Analytics               IBM Analytical  IBM Analytical
                                     Applications    Applications

Processor Value Unit

Program name                          PID        Charge unit
                                      number     description
 
IBM Content Analytics                 5724-Z21   Per Value Unit
IBM Content Analytics Non-Product     5724-Z21   Per Value Unit

Charge metrics definitions

Processor Value Unit (PVU)

PVU is a unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU Table by processor value, brand, type, and model number at

http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html

and the number of processors made available to the program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores.

Licensee can deploy the program using either full capacity licensing or virtualization capacity (sub-capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (refer to the webpage below). If using full capacity licensing, licensee must obtain PVU entitlements sufficient to cover all activated processor cores* in the physical hardware environment made available to or managed by the program, except for those servers from which the program has been permanently removed. If using virtualization capacity licensing, licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the program, as defined according to the Virtualization Capacity License Counting Rules at

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_specific_virtualization_technologies.html

* An activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Notes:

  • Some programs may require licenses for the program and what is being managed. In that case, the following applies. In addition to the entitlements required for the program directly, licensee must obtain PVU entitlements for this program sufficient to cover the processor cores managed by the program.
  • Some programs may be licensed on a managed basis only. In that case, the following applies: Instead of the entitlements required for the program directly, Licensee must obtain PVU entitlements for this program sufficient to cover the processor cores managed by the program.
  • A few programs on an exception basis may be licensed on a referenced basis. In that case, the following applies. Rather than obtaining entitlements for the activated processor cores available to the program, licensee must obtain PVU entitlements for this program sufficient to cover the environment made available to the referenced program as if the program itself were executing everywhere the referenced program was executing, independent of the basis on which the referenced program is licensed.
  • Express® and workgroup programs may be licensed with maximum use terms. In that case, the following applies. The maximum authorized use terms and conditions for PVU licensed IBM express and middleware programs can be found in the IBM Express and Middleware Licensing Guide.

Passport Advantage program licenses

IBM Content Analytics

Part description                                         Part
                                                         number
 
IBM Content Analytics
IBM Content Analytics PVU Annual SW S&S Rnwl             E08B3LL
IBM Content Analytics PVU Lic + SW S&S 12 Mo             D0C0MLL
IBM Content Analytics PVU SW S&S Reinstate 12 Mo         D0C0NLL

IBM Content Analytics

Part description                                         Part
                                                         number
 
IBM Content Analytics Non-Product
IBM Content Analytics Non-Production PVU Annual SW S&S   E08B2LL
 Rnwl
IBM Content Analytics Non-Production PVU Lic + SW S&S    D0C0KLL
 12 Mo
IBM Content Analytics Non-Production PVU SW S&S          D0C0LLL
 Reinstate 12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
IBM Content Analytics V2.2.0
IBM Content Analytics V2.2 Multiplatform Multilingual    BQ01JML
 Media Pack

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM Content Analytics V2.2.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Content Analytics Non   IBM Content Analytics V2.2  BQ01JML
 - Production per Processor  Multiplatform Multilingual
 Value Unit                  Media Pack
IBM Content Analytics per   IBM Content Analytics V2.2  BQ01JML
 Processor Value Unit        Multiplatform Multilingual
                             Media Pack


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

License Information form number
Program name                              Program    Form number
                                          number
 
IBM Content Analytics                     5724-Z21   L-RPAL-87UNN7

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Usage restriction

Yes.

  • License L-RPAL-87UNN7

For additional information, refer to the License Information Document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Other terms
IBM Operational Support Services - SoftwareXcel

No

System i Software Maintenance applies

No

Educational allowance available

Not applicable.



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Prices
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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet®, if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller


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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: LE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

eServer is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Cognos, LanguageWare, System z, Passport Advantage, AIX, POWER, System x, xSeries, BladeCenter, System p, pSeries, WebSphere, Express, ValueNet and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Intel and Xeon are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

Adobe is a registered trademark of Adobe Systems Incorporated in the United States, and/or other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use