IBM InfoSphere Change Data Capture V6.5 and IBM InfoSphere Change Data Delivery V6.5 help deliver real-time data integration

IBM United States Software Announcement 210-270
September 14, 2010

ENUS210-270.PDFENUS210-270.PDF

Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Product positioning Product positioning Order
now Order now
Program number Program number


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At a glance
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IBM® InfoSphere™ Change Data Capture V6.5 and IBM InfoSphere Change Data Delivery V6.5 can help you:

  • Load real-time information into a data warehouse or operational data store
  • Eliminate batch windows by providing continuous delivery of changed data into target systems
  • Integrate real-time inventory and sales information with commercial sites
  • Synchronize product and customer data across multiple branches, outlets, and offices
  • Keep production systems running 24/7 for worldwide operations

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Overview
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InfoSphere Change Data Capture V6.5 and InfoSphere Change Data Delivery V6.5 play a distinguished role in capturing and delivering data across enterprise systems in real time. By distributing real-time data across disparate information silos and key systems, they help enable businesses to gain immediate awareness of market landscape and operational statistics to streamline business processes, improve customer service, and capture time-sensitive opportunities.

InfoSphere Change Data Capture V6.5 and InfoSphere Change Data Delivery V6.5 introduce new capabilities that continue to extend and improve real-time data integration across heterogeneous environments. These advancements include enhanced monitoring, debugging, and improved multibyte character set (MBCS) configuration. InfoSphere Change Data Capture V6.5 also helps address the need for increasing data volumes by providing performance improvements while continuing to achieve and reduce impact on mission-critical production systems.

InfoSphere Change Data Delivery V6.5 offers rapid and timely delivery of data changes for InfoSphere data warehouses; InfoSphere DataStage™ extract, transform, and load (ETL) processes; InfoSphere QualityStage™ data quality processes; and InfoSphere master data management systems to help ensure that these systems have updated and timely data to make informed business decisions. InfoSphere Change Data Delivery V6.5:

  • Enhances new and existing investments in IBM InfoSphere DataStage, InfoSphere QualityStage, InfoSphere Warehouse, and InfoSphere Master Data Management Server
  • Integrates directly with InfoSphere DataStage, enabling real-time ETL processes and event-driven data cleansing
  • Helps ensure that critical information is readily available to lines of business, thereby increasing visibility and productivity


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Key prerequisites
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For details, refer to the Hardware requirements and Software requirements sections.



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Planned availability date
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September 17, 2010, electronic availability

October 15, 2010, media availability



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Description
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InfoSphere Change Data Capture V6.5 and InfoSphere Change Data Delivery V6.5 offer enhanced capabilities, replicating from or to Oracle, DB2® LUW, and DataStage. These capabilities include:

  • An improved customer experience with enhanced monitoring and debugging capabilities.
  • Augmented monitoring statistics to provide a comprehensive set of data that helps monitor the overall health of the replication environment.
  • Quick, flexible access to the event log to diagnose replication problems. Key changes include provisioning of a single view into events and filtering capability to quickly drill down to events of interest.
  • Improved MBCS configuration, including automatic mapping of encoding, improvements to derived column behavior, and encoding conversion for nondate, nonnumeric columns.
  • Enhanced performance capabilities while maintaining low impact on critical production systems.
  • Effective handling of increasing volumes of data to provide data integration at the pace of business.
  • Selective refresh processing and reduced memory footprint.
  • Extended database support, including support for Oracle 11Gr2 and Oracle compressed tables.
  • Enhanced connectivity with InfoSphere DataStage to facilitate rapid delivery and transaction integrity.

InfoSphere Change Data Capture V6.5 and InfoSphere Change Data Delivery V6.5 can be deployed quickly using a graphical user interface.

Features

  • High performance: InfoSphere Change Data Capture is designed to scale to high-volume replication environments with minimal performance impact on source databases. Using native log-based change data capture, it can handle increasing volumes of data to provide data integration at the pace of business.
  • Log-based change data capture: Whether data is integrated periodically or in real time, only changed data is captured and transferred from source to target systems. Instead of performing queries directly against the database, InfoSphere Change Data Capture captures changed data directly from the database logs.
  • Operational efficiency: InfoSphere Change Data Capture helps improve operational efficiency and save time and resources by eliminating redundant data transfer and saving network bandwidth. By accessing data from the logs, InfoSphere Change Data Capture helps reduce performance impact on mission-critical applications.
  • Data integrity: Data delivery is accomplished by synchronizing positional information between the source and target. Transactional integrity is achieved by applying transactions on the target in the same order as on the source.
  • Ease of use: An intuitive user interface helps lower total cost of ownership by consolidating configuration and monitoring of the replication environment.
  • Zero programming: With zero programming required, you can invest your effort in higher-value IT projects. Your company can leverage its legacy systems and integrate data across all supported platforms with few changes to the existing environment. Future changes in the computing environment can also be accommodated to protect your company's investment.
  • Programming-free data integration: InfoSphere Change Data Capture offers out-of-the-box, programming-free data integration with DB2, Oracle, Sybase, and Informix® Dynamic Server across various operating platforms.
  • Data-enriched business events: InfoSphere Change Data Capture facilitates integration with message queues to supply data-enriched business events to business applications.
  • Enhanced data integration: InfoSphere Change Data Capture supports flat file integration to improve your ability to consolidate data across systems.


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Product positioning
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Statement of direction

IBM currently plans to deliver updates to the following components of InfoSphere Change Data Capture V6.5 during first half 2011:

  • IBM InfoSphere Change Data Capture for Teradata
  • IBM InfoSphere Change Data Capture for Sybase
  • IBM InfoSphere Change Data Capture for Microsoft® SQL Server
  • IBM InfoSphere Change Data Capture for Informix Dynamic Server
  • IBM InfoSphere Change Data Capture for SolidDB
  • IBM InfoSphere Change Data Delivery for Teradata
  • IBM InfoSphere Change Data Delivery for Sybase
  • IBM InfoSphere Change Data Delivery for Microsoft SQL Server
  • IBM InfoSphere Change Data Delivery for Informix Dynamic Server
  • IBM InfoSphere Change Data Delivery for SolidDB

All statements regarding IBM's future direction and intent are subject to change or withdrawal without notice, and represents goals and objectives only. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchase decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.



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Availability of national languages
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Product description            Language        GA date
 
InfoSphere CDC V6.5.0          Multilingual    October 15, 2010
                                (Chinese -
                                Simplified,
                                Japanese,
                                English)
InfoSphere CDD V6.5.0          Multilingual    October 15, 2010
                                (Chinese -
                                Simplified,
                                Japanese,
                                English)


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Program number
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Program number    VRM         Program name
 
5724-U70          6.5.0       IBM InfoSphere
                              Change Data Capture
5724-U70          6.5.0       IBM InfoSphere
                              Change Data Delivery


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Education support
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Available training offerings include client on-site training, public training at IBM facilities, and remote learning via FlexLearning. Through client on-site training, IBM delivers standard or customized training to meet the requirements of its clients. IBM can also provide mobile academies for a rental fee to minimize clients' setup activities.

IBM public training simplifies the process by providing the complete environment for standard course deliveries and giving students the ability to learn without the distractions of everyday responsibilities. Public training is offered on a regular schedule worldwide. For more information on public instructor-led training, visit

http://www.ibm.com/software/data/ips/services/learning.html

The newly enhanced FlexLearning program enables clients to attend training on their own schedule at their own location. This program offers state-of-the-art technology to deliver highly valuable training at minimum cost. All current courses are approximately three hours in length and offer a valuable learn-by-doing, self-paced format.

For more information on any of the training offerings, contact

iiseduc@us.ibm.com


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Technical information
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Specified operating environment

Hardware requirements

Minimum recommended hardware requirements include:

  • Disk space: 20 GB
  • Memory: 1 GB of RAM
Software requirements

The most current and complete information on software requirements is available at

http://www-01.ibm.com/software/data/infosphere/change-data-capture/requirements.html

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

Packaging

IBM InfoSphere Change Data Capture 6.5

  • One DVD for InfoSphere Change Data Capture 6.5 Product Documentation and Quick Start Guides
  • Four DVDs for InfoSphere Change Data Capture 6.5

IBM InfoSphere Change Data Delivery 6.5

  • One DVD for InfoSphere Change Data Delivery 6.5 Product Documentation and Quick Start Guides
  • Four DVDs for InfoSphere Change Data Delivery 6.5

Security, auditability, and control

These products use the security and auditability features of the host hardware or software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Software Services

Services from IBM InfoSphere Professional Services complement the IBM Information Server platform. You can leverage the extensive technical skills and proven methodologies based on years of accumulated knowledge and experience, gained through hundreds of successful implementations. The IBM InfoSphere Professional Services team offers a wide range of services-related packages that are designed to help you achieve success in the design, implementation, and rollout of your information integration projects.

To learn more about IBM InfoSphere Professional Services or contact a services representative, visit

http://www-306.ibm.com/software/data/ips/services/professional.html

We also extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.

To locate an IBM Business Partner, visit

http://www-304.ibm.com/partnerworld/gsd/homepage.do


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Ordering information
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These products are only available via Passport Advantage. They are not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software ValueNet®.

For more information about IBM Software ValueNet, visit

http://www-01.ibm.com/software/lotus/passportadvantage/IBM_SW_ValueNet.html

To locate IBM Business Partners for a specific Software ValueNet portfolio, contact your IBM representative.

Product information

                                                    Product
Licensed function title             Product group   category
 
IBM InfoSphere Change Data Capture  Change Data     InfoSphere
                                     Capture         Change Data
                                                     Capture
IBM InfoSphere Change Data Capture  Change Data     InfoSphere
 for Non Production                  Capture         Change Data
                                                     Capture
IBM InfoSphere Change Data          Change Data     InfoSphere
 Delivery                            Capture         Change Data
                                                     Capture
IBM InfoSphere Change Data          Change Data     InfoSphere
 Delivery for Non-Production         Capture         Change Data
 Environments                                        Capture
                                      PID        Charge unit
Program name                          number     description
 
IBM InfoSphere Change Data Capture    5724-U70   Per Processor
                                                  Value Unit (PVU)
IBM InfoSphere Change Data Capture    5724-U70   Per Processor
                                                  Value Unit for
                                                  Linux® on System
                                                  z
IBM InfoSphere Change Data Capture    5724-U70   Per Processor
 for Non Production                               Value Unit for
                                                  Linux on System
                                                  z
IBM InfoSphere Change Data Capture    5724-U70   Per Processor
 for Non Production                               Value Unit (PVU)
IBM InfoSphere Change Data Delivery   5724-U70   Per Processor
                                                  Value Unit (PVU)
IBM InfoSphere Change Data Delivery   5724-U70   Per Processor
                                                  Value Unit for
                                                  Linux on System
                                                  z
IBM InfoSphere Change Data Delivery   5724-U70   Per Processor
 for Non-Production Environments                  Value Unit (PVU)
IBM InfoSphere Change Data Delivery   5724-U70   Per Processor
 for Non-Production Environments                  Value Unit for
                                                  Linux on System
                                                  z

Charge metrics definitions

Reference Program

InfoSphere Change Data Capture is priced based upon the source database system where the transaction logs from which the changed data is captured were generated. This pricing allows InfoSphere Change Data Capture (for some database sources and platforms) to be installed on a machine other than the machine hosting the source database, but pricing is not necessarily based upon the machine on which InfoSphere Change Data Capture is installed.

Processor Value Unit (PVU)

Processor Value Unit (PVU) is a unit of measure by which this software product can be licensed. PVU entitlements are based on processor technology (defined within the PVU table1 by processor vendor, brand, type, and model number). IBM continues to define a processor, for purposes of PVU-based licensing, to be each processor core on a chip. Each software product has a unique price per PVU. To determine the total cost of deploying an individual software product in a specific hardware environment, you must take the following steps:

  • For each processor core in the hardware environment on which the software product is to be licensed, determine the PVU requirement based on its processor technology per the PVU table1.
  • Add the PVU requirements for all processor cores in the hardware environment.
  • Multiply the software product's price per PVU by the total number of PVUs required as determined in step 2 above.

PVU entitlements are specific to a software product and may not be exchanged, interchanged, or aggregated with PVU entitlements of another software product.

Unless you have deployed eligible sub-capacity products according to the sub-capacity1 terms, you must obtain PVU Proof of Entitlements (PoEs) for the maximum number of activated2 physical processor cores in the hardware environment made available to or managed by the software product. This is also referred to as full capacity licensing.

1
For information regarding PVU and sub-capacity licensing, including the latest PVU table, visit
http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html
2
Activated processor cores are physical processor cores that are available for use in a server. They include processor cores:
  • That are activated (available for use) when the server is shipped by the manufacturer
  • That are activated subsequently through activation codes purchased from the server manufacturer by the customer
  • Whose capacity can be limited by the customer through virtualization technologies, operating system commands, and BIOS settings.

Passport Advantage program licenses

InfoSphere Change Data Capture

                                                         Part
Part description                                         number
 
IBM InfoSphere Change Data Capture
InfoSphere CDC Per Processor Value Unit (PVU) Annual SW  E04S9LL
 S&S Rnwl
InfoSphere CDC Per Processor Value Unit (PVU) Lic + SW   D0406LL
 S&S 12 Mo
InfoSphere CDC Per Processor Value Unit (PVU) SW S&S     D0407LL
 Reinstate 12 Mo

InfoSphere Change Data Capture

                                                         Part
Part description                                         number

IBM InfoSphere Change Data Capture for Non Production
InfoSphere CDC NP Per Processor Value Unit (PVU) Annual  E04SALL
 SW S&S Rnwl
InfoSphere CDC NP Per Processor Value Unit (PVU) Lic +   D0408LL
 SW S&S 12 Mo
InfoSphere CDC NP Per Processor Value Unit (PVU) SW S&S  D0409LL
 Reinstate 12 Mo

InfoSphere Change Data Capture

                                                         Part
Part description                                         number

IBM InfoSphere Change Data Delivery
InfoSphere CDD Per Processor Value Unit (PVU) Annual SW  E07UDLL
 S&S Rnwl
InfoSphere CDD Per Processor Value Unit (PVU) Lic + SW   D0B6ZLL
 S&S 12 Mo
InfoSphere CDD Per Processor Value Unit (PVU) SW S&S     D0B70LL
 Reinstate 12 Mo

InfoSphere Change Data Capture

                                                         Part
Part description                                         number

IBM InfoSphere Change Data Delivery for Non-Production
 Environments
InfoSphere CDD for NP Env Per Processor Value Unit       E07UFLL
 (PVU) Annual SW S&S Rnwl
InfoSphere CDD for NP Env Per Processor Value Unit       D0B73LL
 (PVU) Lic + SW S&S 12 Mo
InfoSphere CDD for NP Env Per Processor Value Unit       D0B74LL
 (PVU) SW S&S Reinstate

Passport Advantage supply

                                                         Part
Program name/description                                 number
 
InfoSphere CDC V6.5.0
InfoSphere CDC AIX® 6,Solaris (Sun),Windows Server      BY053ML
 2008,Windows Server 2003
InfoSphere CDD V6.5.0
InfoSphere CDD AIX 6,Solaris (Sun),Windows Server        BY054ML
 2008,Windows Server 2003

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

InfoSphere CDD V6.5.0

Entitled maintenance                                    Part
offerings description       Media packs description     number
 
IBM InfoSphere Change Data  InfoSphere CDD AIX          BY054ML
 Delivery for                6,Solaris (Sun),Windows
 Non-Production              Server 2008,Windows Server
 Environments per Processor  2003
 Value Unit
IBM InfoSphere Change Data  InfoSphere CDD AIX          BY054ML
 Delivery for                6,Solaris (Sun),Windows
 Non-Production              Server 2008,Windows Server
 Environments per Processor  2003
 Value Unit for Linux on
 System z
IBM InfoSphere Change Data  InfoSphere CDD AIX          BY054ML
 Delivery per Processor      6,Solaris (Sun),Windows
 Value Unit                  Server 2008,Windows Server
                             2003
IBM InfoSphere Change Data  InfoSphere CDD AIX          BY054ML
 Delivery per Processor      6,Solaris (Sun),Windows
 Value Unit for Linux on     Server 2008,Windows Server
 System z®                    2003

InfoSphere CDC V6.5.0

Entitled maintenance                                    Part
offerings description       Media packs description     number

InfoSphere Change Data      InfoSphere CDC AIX          BY053ML
 Capture Non Production      6,Solaris (Sun),Windows
 Processor Value Unit        Server 2008,Windows Server
                             2003
InfoSphere Change Data      InfoSphere CDC AIX          BY053ML
 Capture Processor Value     6,Solaris (Sun),Windows
 Unit                        Server 2008,Windows Server
                             2003
InfoSphere Changed Data     InfoSphere CDC AIX          BY053ML
 Capture Processor Value     6,Solaris (Sun),Windows
 Unit for Linux on System z  Server 2008,Windows Server
                             2003
InfoSphere Changed Data     InfoSphere CDC AIX          BY053ML
 Capture for Non-Production  6,Solaris (Sun),Windows
 Environments Processor      Server 2008,Windows Server
 Value Unit for Linux on     2003
 System z

Cross-platform products

Cross-platform product for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement

Cross-platform product for use on System z IFL engines

Order the part numbers that follow when the product is intended to run on the Linux operating system on System z IFL engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

InfoSphere Change Data Capture

                                                         Part
Part description                                         number
 
IBM InfoSphere Change Data Capture
InfoSphere CDC Per Proc VU for Lin Sys z Annual SW S&S   E07BLLL
 Rnwl
InfoSphere CDC Per Proc VU for Lin Sys z Lic + SW S&S    D0A0XLL
 12 Mo
InfoSphere CDC Per Proc VU for Lin Sys z SW S&S          D0A0YLL
 Reinstate 12 Mo

InfoSphere Change Data Capture

                                                         Part
Part description                                         number

IBM InfoSphere Change Data Capture for Non Production
InfoSphere CDC NP Per Proc VU for Lin Sys z Annual SW    E07BMLL
 S&S Rnwl
InfoSphere CDC NP Per Proc VU for Lin Sys z Lic + SW     D0A0ZLL
 S&S 12 Mo
InfoSphere CDC NP Per Proc VU for Lin Sys z SW S&S       D0A10LL
 Reinstate 12 Mo

InfoSphere Change Data Capture

                                                         Part
Part description                                         number

IBM InfoSphere Change Data Delivery
InfoSphere CDD Per Proc VU for Lin Sys z Annual SW S&S   E07UELL
 Rnwl
InfoSphere CDD Per Proc VU for Lin Sys z Lic + SW S&S    D0B71LL
 12 Mo
InfoSphere CDD Per Proc VU for Lin Sys z SW S&S          D0B72LL
 Reinstate 12 Mo

InfoSphere Change Data Capture

                                                         Part
Part description                                         number

IBM InfoSphere Change Data Delivery for Non-Production
 Environments
InfoSphere CDD for NP Env Per Proc VU for Lin Sys z      E07UGLL
 Annual SW S&S Rnwl
InfoSphere CDD for NP Env Per Proc VU for Lin Sys z Lic  D0B75LL
 + SW S&S 12 Mo
InfoSphere CDD for NP Env Per Proc VU for Lin Sys z SW   D0B76LL
 S&S Reinstate 12 Mo


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form numbers

Program name           Program number         Form number
 
InfoSphere Change      5724-U70               L-GMET-86PKQM
 Data Capture
InfoSphere Change      5724-U70               L-GMET-86PKSL
 Data Delivery

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

  • For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.
Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

These products are only available via Passport Advantage. They are not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software ValueNet.

For more information about IBM Software ValueNet, visit

http://www-01.ibm.com/software/lotus/passportadvantage/IBM_SW_ValueNet.html

To locate IBM Business Partners for a specific Software ValueNet portfolio, contact your IBM representative.

Software Subscription and Support

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
System i Software Maintenance applies

No

Educational allowance available

Not applicable.



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Prices
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For additional information and current prices, contact your local IBM representative.

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative, authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet, if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www-03.ibm.com/financing/us/index.html

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.



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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com

For IBM Business Partner: pwswna@us.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

IBM Software ValueNet

These products are available under IBM Software ValueNet, either directly from IBM or through authorized Business Partners who invest in skills and high-value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.

Additions to Software ValueNet will be communicated through standard product announcements. For a current list of IBM software available under Software ValueNet, visit

http://www-01.ibm.com/software/lotus/passportadvantage/IBM_SW_ValueNet.html

Questions regarding IBM Software ValueNet may be sent to

AskSoftwareValueNet@us.ibm.com

For more information, contact the Americas Call Centers.


Note: Shipments will begin after the planned availability date.
Trademarks

InfoSphere and QualityStage are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, DB2, Informix, Passport Advantage, ValueNet, AIX, System z and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft is a registered trademark of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

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Terms of use

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