IBM Maximo Space Management for Facilities and IBM Maximo Data Center Infrastructure Management V7.1 deliver visualization capabilities of floor plans and other physical assets

IBM United States Software Announcement 210-261
September 7, 2010

ENUS210-261.PDFENUS210-261.PDF

Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number Order
now Order now


Top rule
At a glance
Bottom rule

IBM® Maximo® Space Management for Facilities V7.1:

  • Is a powerful tool used to visualize facilities floor plans and infrastructure
  • Provides key information to better utilize existing space and reduce costs
  • Provides information required to accurately charge back based on usage
  • Supports lock and key management
  • Supports moves, adds, changes, and robust reporting features

IBM Maximo Data Center Infrastructure Management V7.1 can:

  • Provide a graphical view of location of data center assets such as servers, racks, networking components, Computer Room Air Conditioners (CRACs), Power distribution Units (PDUs), Heating, Ventilation, Air conditioning (HVAC), cabling and wiring, and helps determine how these connect
  • Visualize the data center floor plan, including elevated rack views, representing what is on and under the floor, as well as what is in the racks and connected to them
  • Provide insights into available and utilized space within the data center
  • Support moves, adds, and changes of data center assets taking space, and power requirements into consideration
  • Support chargeback activities based on space utilization

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



Back to topBack to top
 
Top rule
Overview
Bottom rule

IBM Maximo Space Management for Facilities V7.1 provides visibility into floor plans and assets within a facility or campus. With functionality supporting moves, adds, and changes, and robust reporting capabilities, space planners can better understand and manage the utilized and available space within their organization. This is critical for supporting regulatory compliance, accurate internal chargebacks as well as susceptibility initiatives.

IBM Maximo Data Center Infrastructure Management V7.1 provides visibility into the physical infrastructure of the data center, including IT assets and other data center equipment. With the ability to support moves, adds and changes, while managing available rack space, servers can be optimally located for the best utilization of current power capacity.

With occupancy being an organization's second largest cost, and new increased employee mobility trends facilities managers are faced with an ongoing need to reduce costs around space and better utilize existing space. Similar challenges exist within the data center, where not only physical space, but the constraints of power must be taken into consideration.

Additionally, for both facilities and data center infrastructure management, the ability to inventory and trace cabling, mechanical, electrical, and plumbing infrastructure provides users with access to critical information during maintenance activities that will minimize impact and downtimes.



Back to topBack to top
 
Top rule
Key prerequisites
Bottom rule

Refer to the Hardware and software requirements section.



Back to topBack to top
 
Top rule
Planned availability date
Bottom rule

  • September 17, 2010 (electronic)
  • October 8, 2010 (physical)


Back to topBack to top
 
Top rule
Description
Bottom rule

Space management tools are key to the overall portfolio of solutions used to manage a facility and data centers. Providing insights into utilization and available space to support consolidation activities or reallocation of space ultimately reducing the need to take on additional lease or rental expenses is critical to controlling costs.

IBM Maximo Space Management for Facilities V7.1 provides capabilities to support moves, add, changes, produce reports that help meet regulatory requirements, identifies and tracks cabling, such as telco, LAN, mechanical, electrical, and plumbing and their relationships, as well as manages locks and keys.

IBM Maximo Data Center Infrastructure Management V7.1 provides that physical view of the data center, enabling data center and facilities managers to understand their data center assets and equipment, and their power, and space requirements, which helps them provide operational efficiency, reduce downtime, mitigate risk, and control cost while navigating challenging space, and power constraints.



Back to topBack to top
 
Top rule
Product positioning
Bottom rule

As an addition to the Maximo solution set providing asset and service management for all asset types, Maximo Space Management for Facilities and Maximo Data Center Infrastructure Management are new offerings that provide visual floor plans to support space management activities for facilities and data centers.

Data center and facility managers are tasked with optimizing the data center infrastructure, while taking into consideration space, and power requirements, to avoid the cost of data center expansion and mitigate risk.

Providing a visual context to the maintenance and operations activities performed in Maximo is additional value giving insights into work locations, asset relationships and maintenance history above what a tabular form can provide alone.



Back to topBack to top
 
Top rule
Program number
Bottom rule

Program            Program
number       VRM   name

5725-B08     7.1   IBM Maximo Space Management for Facilities
5725-B43     7.1   IBM Maximo Data Center Infrastructure Management


Back to topBack to top
 
Top rule
Education support
Bottom rule

Comprehensive education for IBM Tivoli® products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit

http://www-306.ibm.com/software/tivoli/education/


Back to topBack to top
 
Top rule
Offering Information
Bottom rule

Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® Web site

http://www.ibm.com/software/passportadvantage


Back to topBack to top
 
Top rule
Publications
Bottom rule

No publications are shipped with the products.

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.



Back to topBack to top
 
Top rule
Technical information
Bottom rule

Specified operating environment

Hardware and software requirements

Processor: Intel® Celeron®, Intel Pentium® 4, AMD Athlon X64 or later technology core processor, 1.6 Ghz or faster

RAM: 2GB or minimum requirement of operating system

Available disk space: 200 MB or greater

Operating system and server: Microsoft® Windows® XP Professional with Service Pack 3 or Windows Server 2003, Windows Server 2008

Database: SqlServer 2005-2008 case insensitive mode = on, Oracle 10g, Oracle 11

Report requirements: 1.5 GB or greater disk space

Other: English only

Software requirements

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Direct customer support

For technical support or assistance, contact your IBM representative or visit

http://www.ibm.com/support
Packaging

IBM Maximo Space Management for Facilities and IBM Data Center Infrastructure Management are distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (electronic)
  • CD ROM
  • Publications (refer to the Publications section)

This program, when downloaded from a Web site, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

IBM Maximo Space Management for Facilities and IBM Maximo Data Center Infrastructure Management use the security and auditability features of the operating system software and the Tivoli process automation engine. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



Back to topBack to top
 
Top rule
Software Services
Bottom rule

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


Back to topBack to top
 
Top rule
IBM Tivoli Enhanced Value-Based Pricing
Bottom rule

Pricing definitions

Processor Value Unit (PVU)

Processor Value Unit (PVU) is a unit of measure by which the Program can be licensed. The number of PVU entitlements required is based on the processor technology and the number of processors made available to the Program, defined within the PVU Table by Processor Vendor, Brand, Type and Model Number at

http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html

IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores.

Licensee can deploy the Program using either Full Capacity licensing or Virtualization Capacity (Sub-Capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (see web page below). If using Full Capacity licensing, Licensee must obtain PVU entitlements sufficient to cover all activated processor cores* in the physical hardware environment made available to or managed by the Program, except for those servers from which the Program has been permanently removed. If using Virtualization Capacity licensing, Licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the Program, as defined according to the Virtualization Capacity License Counting Rules at

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_specific_virtualization_technologies.html

In addition to the entitlements required for the Program directly, Licensee must obtain PVU entitlements for this Program sufficient to cover the processor cores managed by the Program.

* An Activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Server

Server is a unit of measure by which the Program can be licensed. A Server is a physical computer that is comprised of processing units, memory, and input/output capabilities and that executes requested procedures, commands, or applications for one or more users or client devices. Where racks, blade enclosures, or other similar equipment is being employed, each separable physical device (e.g., a blade or a rack-mounted device) that has the required components is considered itself a separate Server. For the purpose of Server-based licensing, Licensee must obtain entitlements for each Server which is made available to the Program, regardless of the number of processor cores and/or partitions in the Server or the number of copies of the Program on the Server.

In addition to the entitlements required for the Program directly, Licensee must obtain entitlements for this Program sufficient to cover the servers managed by the Program.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot: A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files, or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Passport Advantage for the distributed product

Through the Passport Advantage Agreement, you may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total Passport Advantage points value of the applicable acquisitions. Passport Advantage points are only used for calculating the Entitled Passport Advantage discount.

To determine the required IBM Tivoli product configuration under Passport Advantage, the IBM Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total Passport Advantage points value:

  1. Analyze your environment to determine the number of charge units for a product. The quantity of each product's part numbers to be ordered is determine by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each IBM Tivoli product part number. The Passport Advantage point value for the applicable part number, multiplied by the quantity for that part number, will determine the Passport Advantage points for that IBM Tivoli product part number. The sum of these Passport Advantage points determines the Passport Advantage point value of the applicable IBM Tivoli product authorizations, which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total Passport Advantage points value.

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following

http://www.ibm.com/software/passportadvantage

The following Passport Advantage part number categories may be orderable:

  • License and Software Subscription and Support 12 Months - This is the product authorization with Software Subscription and Support to the first anniversary date.
  • Software Subscription and Support Annual Renewal - This is the Software Subscription and Support renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Subscription and Support Reinstatement 12 months - This is for customers who have allowed their Software Subscription and Support to expire, and later wish to reinstate their Software Subscription and Support.
  • Media packs - These are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs - These contain printed documentation such as the User's Guide and Release Notes.

Pricing example

The following example is provided to illustrate your licensing requirements.

References to processor-based licensing do not represent the actual number of entitlements required. Entitlement requirements are Value Unit-based, with the exception of IBM Tivoli Storage Manager. Processors referenced in these examples represent the designated measurement on which the required number of Value Unit entitlements will be calculated. The number of Value Units required per processor will depend on the processor type. For more information, refer to the Value Unit definition in IBM Enhanced Value-Based Pricing terminology definitions. To determine the number of Value Unit entitlements required per processor, refer to the processor Value Unit conversion table on the Passport Advantage Web site

http://www.ibm.com/software/passportadvantage

References to all other non-processor-based metrics do represent the actual number of entitlements required, unless other designated measurements are referenced or unless otherwise specified.

The pricing example below should be used to determine required license entitlements for the following distributed products.

IBM Maximo Space Management for Facilities is licensed per authorized user. If a customer has 25 authorized users for IBM Maximo Space Management for Facilities in its IBM Maximo environment, the following licensing scheme applies

                             Quantity       License
                             in customer    entitlements
Pricing metric               environment    required

Authorized Users             25             25

IBM Maximo Data Center Infrastructure Management is licensed per rack. If a customer has 400 racks in its data centers, the following licensing scheme applies:

 
                             Quantity       License
                             in customer    entitlements
Pricing metric               environment    required

Rack                         400            400


Back to topBack to top
 
Top rule
Ordering information
Bottom rule

This product is only available via Passport Advantage. It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software ValueNet®.

For more information about IBM Software ValueNet, visit

http://www-01.ibm.com/software/lotus/passportadvantage/IBM_SW_ValueNet.html

To locate IBM Business Partners for Software ValueNet in your geography for a specific Software ValueNet portfolio, contact your IBM representative.

Product group: Maximo Space Management
Product Identifier Description: 5725-B08
Product category: IBM Maximo Space Management for Facilities
 
Product group: Maximo Space Management
Product Identifier Description: 5725-B43
Product category: IBM Maximo Data Center Infrastructure Management

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Media Pack Description                               Part number

IBM Maximo Space Management for Facilities V7.1.0     BJ0WREN
IBM Data Center Infrastructure Management  V7.1.0     BN007EN

Current licensees

Current licensees, with support in effect, can order the new media packs in this announcement.

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of Software Maintenance. Software Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Maintenance will renew at the common anniversary date for twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Support Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per required number of Value Units. To order for Passport Advantage, specify the desired part number and quantity.

Part number
description                                                     Part number

Maximo Space Management Facilities Authorized User              D0G5ZLL
 Lic + SW S&S 12 Mo
Maximo Space Management Facilities Authorized User              E0AGYLL
 Annual SW S&S Rnwl
Maximo Space Management Facilities Authorized User              D0G60LL
 SW S&S Reinstate 12 Mo
Data Center Infrastructure Management Rack Lic + SW             D0G6HLL
 S&S 12 Mo
Data Center Infrastructure Management Rack Annual SW            E0AHBLL
 S&S Rnwl
Data Center Infrastructure Management Rack SW S&S               D0G6ILL
 Reinstate 12 Mo

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

 
Part number                                                   Media pack
description                                                   number

IBM Maximo Space Management for Facilities V7.1.0             BJ0WREN
IBM Data Center Infrastructure Management  V7.1.0             BN007EN
 


Back to topBack to top
 
Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information form number
  • L-SNEP-86GS46 IBM Maximo Space Management for Facilities
  • L-SNEP-86UQDN IBM Maximo Data Center Infrastructure Management

The program's License Information will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer

You may not copy and use this program on another computer without paying additional license fees.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
Software Subscription and Support (Software Maintenance) applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and Technical Support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
IBM Operational Support Services - SoftwareXcel

No

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable



Back to topBack to top
 
Top rule
IBM Electronic Services
Bottom rule

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

http://www.ibm.com/support/electronic


Back to topBack to top
 
Top rule
Prices
Bottom rule

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software ValueNet. A Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information:

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller


Back to topBack to top
 
Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.

IBM Software ValueNet

These products are available under IBM Software ValueNet, either directly from IBM or through authorized Business Partners who invest in skills and high value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills and expertise provided by these Business Partners.

Additions to Software ValueNet will be communicated through standard product announcements. For a current list of IBM software available under Software ValueNet, visit

http://www-01.ibm.com/software/lotus/passportadvantage/IBM_SW_ValueNet.html

Questions regarding IBM Software ValueNet may be sent to AskSoftwareValueNet@us.ibm.com

Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Maximo, Tivoli, Passport Advantage, ValueNet, Express and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Intel, Celeron and Pentium are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use