IBM Lotus Web Content Management 7.0 for engaging, exceptional online experiences

IBM United States Software Announcement 210-260
August 31, 2010

ENUS210-260.PDFENUS210-260.PDF

Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications


Top rule
At a glance
Bottom rule

IBM® Lotus® Web Content Management 7.0 helps deliver rich and dynamic Web sites. It combines the essential ingredients needed to deliver an exceptional online experience, including capabilities to help you:

  • Create a compelling Web site that captivates audiences to keep coming back for more information
  • Engage you audiences for a better conversion rate
  • Leverage a platform that strategically positions for growth
  • Ease the pain for content contributors (casual, frequent, or expert)
  • Deliver personalized and targeted content and data to customer segments
  • Make it easy for visitors to find information on the Web site
  • Use a set of capabilities that streamlines content management and delivery
  • Derive higher business value by optimizing and measuring effectiveness of online presence
  • Analyze Web site user behavior to optimize delivery of relevant content

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



Back to topBack to top
 
Top rule
Overview
Bottom rule

IBM Lotus Web Content Management 7.0 combines the essential ingredients needed to deliver exceptional, differentiated customer experiences, including an easy-to-use interface, simpler change management function through Projects, enhanced support for all types of content, collection of user behavior information, enhanced search with Lucerne and improved search engine optimization with new seedlist, and the ability to easily plug in rich Internet applications and flash for an exceptional Web experience. The result is an agile platform that helps organizations respond to ever-changing and growing customer Web experience requirements, that span multiple channels, leading to increased customer satisfaction, and better brand awareness.

Key capabilities and benefits

  • Create: Slash time-to-market and reduce cost by streamlining your content, improving usability for your non-technical users, achieving interoperability with existing or new content, and adapting your content to suit a multilingual and multicultural world.
  • Target: Grow revenue and increase market size with targeted and effective multichannel content delivery, increased brand awareness, designing and implementing campaigns to respond to your valued customers, and gaining flexibility by targeting multiple devices.
  • Optimize: Fine tune the customer experience by analyzing users' interactions, helping to improve conversion rates and user engagement; intelligently manage sites, campaigns, and offers by tracking which investments may be the most profitable and successful.

IBM Lotus Web Content Management versions

In addition to IBM Lotus Web Content Management 7.0, a new version of IBM Lotus Web Content Management Standard Edition 7.0 is also available.



Back to topBack to top
 
Top rule
Key prerequisites
Bottom rule

Refer to the Hardware requirements section for details.



Back to topBack to top
 
Top rule
Planned availability date
Bottom rule

August 31, 2010: Electronic availability

September 24, 2010: Media availability



Back to topBack to top
 
Top rule
Description
Bottom rule

IBM Lotus Web Content Management 7.0 brings together, in a comprehensive offering, capabilities organizations need today to consistently, quickly, and easily deliver exceptional Web experiences, including:

  • Improved creation and editing interface.
  • Enhanced authoring forms for easing content creation.
  • Content authors can coordinate changes to web sites without impacting site designers.
  • Enhanced Web site analytics that improves user behavior and user conversion rates.
  • New features such as tags and ratings and improved blogs and wikis that empowers expertise of communities and end users.
  • New and enhanced Web site templates that speeds the time to value.
  • The power of Lotus Symphony™ to simplify round-trip editing of Web site content.
  • Virtualization support for platform optimization.
  • Serviceability enhancements that improve cost of ownership

Key capabilities and benefits

  • Create:
    • Author multilingual Web site content with inline editing capabilities that includes text, documents, audio, video, blogs, wikis, comments, tags, and ratings
    • Design your Web sites with prebuilt Web site templates, micro sites, blogs and wikis templates, theme customizer, and industry-specific templates
    • Collaborate during content creation process with serial and parallel workflows, audit trails, and integration with Ephox EditLive! for track changes and comments
    • Reuse existing content from document management and Enterprise Content Management software; import from Microsoft® Word and ingest content directly from external repositories using Web Content Integrator
    • Generate platform independent content with dynamic content publishing and support for mobile content delivery
  • Target:
    • Customize your Web sites by leveraging templates and reusable content to target site visitors, utilize recommendation engine to publish related content, and assimilate related application data
    • Personalize Web sites with groups and roles based content delivery, create personalization rules to publish content, and map site-visitor preferences to personalized content
    • Deliver compliant content for multichannel delivery (for example, browser, mobile, print, XML, and RSS)
  • Optimize:
    • Discover and capture Web site visitor behavior with improved Web analytic support, create search engine optimized content
    • Analyze data and log capture with Web analytic vendor solutions for Web site and content usage, and campaign effectiveness
    • Leverage Web analytic reports to publish site visitor and content usage patterns and content

IBM Lotus Web Content Management versions

In addition to IBM Lotus Web Content Management 7.0, a new version of IBM Lotus Web Content Management Standard Edition 7.0 is also available.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM Web site

http://www.ibm.com/able/product_accessibility/index.html


Back to topBack to top
 
Top rule
Availability of national languages
Bottom rule

Product description            Language        GA date
 
IBM Lotus Web Content Mngmt    Multilingual    September 24, 2010
V7.0.0                         (Portuguese,
                               French,
                               Danish,
                               Catalan,
                               Russian,
                               Hebrew,
                               Arabic, Thai,
                               Korean,
                               Chinese -
                               Simplified,
                               Ukrainian,
                               Spanish,
                               Portuguese-Brazilian,
                               Croatian,
                               German,
                               Swedish,
                               Japanese,
                               Chinese -
                               Traditional,
                               Hungarian,
                               Norwegian
                               Nynorsk,
                               English,
                               Romanian,
                               Slovenian,
                               Greek,
                               Turkish,
                               Dutch, Czech,
                               Slovakian,
                               Italian,
                               Finnish,
                               Polish)


Back to topBack to top
 
Top rule
Program number
Bottom rule

Program    VRM                          Program name
number
 
5724-I29   7.0.0                        IBM Lotus Web Content
                                        Management


Back to topBack to top
 
Top rule
Education support
Bottom rule

IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training Web site

http://www.ibm.com/services/learning/

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.

IBM Software Services for Lotus Education provides education to support many Lotus offerings. For a complete list of offerings visit the Web site at

http://www.ibm.com/software/lotus/training


Back to topBack to top
 
Top rule
Offering Information
Bottom rule

Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® Web site

http://www.ibm.com/software/passportadvantage


Back to topBack to top
 
Top rule
Publications
Bottom rule

No publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



Back to topBack to top
 
Top rule
Technical information
Bottom rule

Specified operating environment

Hardware requirements

For the latest information on requirements, refer to

http://www-01.ibm.com/support/docview.wss?rs=1070&uid=swg27007791
Software requirements

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

IBM Web Content Management V7.0 will be distributed via a media package and electronic software distribution (ESD).

IBM Web Content Management V7.0 media package is distributed in one package with the following:

  • IBM Web Content Management V7.0 product CDs
  • Soft copy product documentation including README files are included on the product CDs

The Licence Information form numbers for IBM Web Content Management V7.0 are L-KCAL-868554 and L-KCAL-85TPY3.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



Back to topBack to top
 
Top rule
Ordering information
Bottom rule

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Lotus Web Content Management    IBM Workplace™   IBM Lotus Web
                                                     Content
                                                     Management
IBM Lotus Web Content Management    IBM Workplace   IBM Lotus Web
 Standard Edition                                    Content
                                                     Management
Program name                          PID        Charge unit
                                      number     description
 
IBM Lotus Web Content Management      5724-I29   Per Processor
                                                  Value Unit for
                                                  Linux® on System
                                                  z
IBM Lotus Web Content Management      5724-I29   Per Processor
                                                  Value Unit (PVU)
IBM Lotus Web Content Management      5724-I29   Per Processor
 Standard Edition                                 Value Unit for
                                                  Linux on System
                                                  z
IBM Lotus Web Content Management      5724-I29   Per Processor
 Standard Edition                                 Value Unit (PVU)

Charge metrics definitions

Install

Install is a unit of measure by which the program can be licensed. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program.

Processor Value Unit (PVU)

PVU is a unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU table by processor value, brand, type, and model number at

http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html

and the number of processors made available to the program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores.

Licensee can deploy the program using either full capacity licensing or virtualization capacity (sub-capacity) licensing according to the Passport Advantage sub-capacity licensing terms (refer to the Web page below). If using full capacity licensing, licensee must obtain PVU entitlements sufficient to cover all activated processor cores* in the physical hardware environment made available to or managed by the program, except for those servers from which the program has been permanently removed. If using virtualization capacity licensing, licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the program, as defined according to the Virtualization Capacity License Counting Rules at

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_specific_virtualization_technologies.html

* An activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Notes:

  • Some programs may require licenses for the program and what is being managed. In that case, the following applies. In addition to the entitlements required for the program directly, licensee must obtain PVU entitlements for this program sufficient to cover the processor cores managed by the program.
  • Some programs may be licensed on a managed basis only. In that case, the following applies: Instead of the entitlements required for the program directly, licensee must obtain PVU entitlements for this program sufficient to cover the processor cores managed by the program.
  • A few programs on an exception basis may be licensed on a referenced basis. In that case, the following applies. Rather than obtaining entitlements for the activated processor cores available to the program, licensee must obtain PVU entitlements for this program sufficient to cover the environment made available to the referenced program as if the program itself were executing everywhere the referenced program was executing, independent of the basis on which the referenced program is licensed.
  • Express and Workgroup programs may be licensed with maximum use terms. In that case, the following applies. The maximum authorized use terms and conditions for PVU licensed IBM Express and Middleware Programs can be found in the IBM Express and Middleware Licensing Guide.

Passport Advantage program licenses

IBM Lotus Web Content Management

Part description                                         Part
                                                         number
 
IBM Lotus Web Content Management Standard Edition
LWCM Standard Edition Per Processor Value Unit (PVU)     E026HLL
 Annual SW S&S Rnwl
LWCM Standard Edition Per Processor Value Unit (PVU)     D55Y6LL
 Lic + SW S&S 12 Mo
LWCM Standard Edition Per Processor Value Unit (PVU) SW  D55Y7LL
 S&S Reinstate 12 Mo

IBM Lotus Web Content Management

Part description                                         Part
                                                         number
 
IBM Lotus Web Content Management
Lotus Web Content Mgmnt Per Processor Value Unit (PVU)   E026GLL
 Annual SW S&S Rnwl
Lotus Web Content Mgmnt Per Processor Value Unit (PVU)   D55Y4LL
 Lic + SW S&S 12 Mo
Lotus Web Content Mgmnt Per Processor Value Unit (PVU)   D55Y5LL
 SW S&S Reinstate 12

Passport Advantage Trade up licenses

IBM Lotus Web Content Management

Precursor product           Trade up product            Part
                                                        number
 
IBM Lotus Web Content
 Management Standard
 Edition
IBM Lotus Web Content       LWCM PVU from LWCM Stand    D55Y8LL
 Management Standard         Edition PVU Trdup Lic + SW
 Edition                     S&S 12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
IBM Lotus Web Content Mngmt V7.0.0
IBM Lotus Web Content Management V7.0 ML Windows® Media   BU06DML
 Pack
IBM Lotus Web Content Management V7.0 ML AIX® Media Pack  BU06EML
IBM Lotus Web Content Management V7.0 ML IBM i Media     BU06FML
 Pack
IBM Lotus Web Content Management V7.0 ML Linux on x86    BU06GML
 Media Pack
IBM Lotus Web Content Management V7.0 ML Linux on POWER®  BU06HML
 Media Pack
IBM Lotus Web Content Management V7.0 ML Linux on        BU06IML
 System z® Media Pack
IBM Lotus Web Content Management V7.0 ML Solaris on      BU06JML
 SPARC Media Pack
IBM Lotus Web Content Management V7.0 ML Solaris x86 64  BU06KML
 Media Pac

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM Lotus Web Content Mngmt V7.0.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Lotus Web Content       IBM Lotus Web Content       BU06KML
 Management Processor Value  Management V7.0 ML Solaris
 Unit                        x86 64 Media Pac
IBM Lotus Web Content       IBM Lotus Web Content       BU06GML
 Management Processor Value  Management V7.0 ML Linux
 Unit                        on x86 Media Pack
IBM Lotus Web Content       IBM Lotus Web Content       BU06DML
 Management Processor Value  Management V7.0 ML Windows
 Unit                        Media Pack
IBM Lotus Web Content       IBM Lotus Web Content       BU06JML
 Management Processor Value  Management V7.0 ML Solaris
 Unit                        on SPARC Media Pack
IBM Lotus Web Content       IBM Lotus Web Content       BU06FML
 Management Processor Value  Management V7.0 ML IBM i
 Unit                        Media Pack
IBM Lotus Web Content       IBM Lotus Web Content       BU06EML
 Management Processor Value  Management V7.0 ML AIX
 Unit                        Media Pack
IBM Lotus Web Content       IBM Lotus Web Content       BU06IML
 Management Processor Value  Management V7.0 ML Linux
 Unit                        on System z Media Pack
IBM Lotus Web Content       IBM Lotus Web Content       BU06HML
 Management Processor Value  Management V7.0 ML Linux
 Unit                        on POWER Media Pack
IBM Lotus Web Content       IBM Lotus Web Content       BU06EML
 Management per Processor    Management V7.0 ML AIX
 Value Unit for Linux on z   Media Pack
IBM Lotus Web Content       IBM Lotus Web Content       BU06FML
 Management per Processor    Management V7.0 ML IBM i
 Value Unit for Linux on z   Media Pack
IBM Lotus Web Content       IBM Lotus Web Content       BU06HML
 Management per Processor    Management V7.0 ML Linux
 Value Unit for Linux on z   on POWER Media Pack
IBM Lotus Web Content       IBM Lotus Web Content       BU06IML
 Management per Processor    Management V7.0 ML Linux
 Value Unit for Linux on z   on System z Media Pack
IBM Lotus Web Content       IBM Lotus Web Content       BU06GML
 Management per Processor    Management V7.0 ML Linux
 Value Unit for Linux on z   on x86 Media Pack
IBM Lotus Web Content       IBM Lotus Web Content       BU06KML
 Management per Processor    Management V7.0 ML Solaris
 Value Unit for Linux on z   x86 64 Media Pac
IBM Lotus Web Content       IBM Lotus Web Content       BU06JML
 Management per Processor    Management V7.0 ML Solaris
 Value Unit for Linux on z   on SPARC Media Pack
IBM Lotus Web Content       IBM Lotus Web Content       BU06DML
 Management per Processor    Management V7.0 ML Windows
 Value Unit for Linux on z   Media Pack

Cross-platform products

Cross-platform product for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement

Cross-platform product for use on System z IFL engines

Order the part numbers that follow when the product is intended to run on the Linux operating system on System z IFL engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

IBM Lotus Web Content Management

Part description                                         Part
                                                         number
 
IBM Lotus Web Content Management Standard Edition
LWCM Standard Edition Per Proc VU for Lin Sys z Annual   E02Z4LL
 SW S&S Rnwl
LWCM Standard Edition Per Proc VU for Lin Sys z Lic +    D59FSLL
 SW S&S 12 Mo
LWCM Standard Edition Per Proc VU for Lin Sys z SW S&S   D59FVLL
 Reinstate 12 Mo

IBM Lotus Web Content Management

Part description                                         Part
                                                         number
 
IBM Lotus Web Content Management
Lotus Web Content Mgmnt Per Proc VU for Lin Sys z        E02Z3LL
 Annual SW S&S Rnwl
Lotus Web Content Mgmnt Per Proc VU for Lin Sys z Lic +  D59FTLL
 SW S&S 12 Mo
Lotus Web Content Mgmnt Per Proc VU for Lin Sys z SW     D59FWLL
 S&S Reinstate 12 Mo


Back to topBack to top
 
Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form numbers
Program name                              Program    Form number
                                          number
 
IBM Lotus Web Content Management          5724-I29   L-KCAL-868554,
                                                     L-KCAL-85TPY3

The program's License Information will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the Program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all Program defects. You are responsible for the results obtained from the use of the Program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Usage restriction

Yes

For additional information refer to the License Information Document that is available on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
International Passport Agreement
Software Subscription and Support (Software Maintenance)

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (also referred to as Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (also referred to as Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
Other terms
System i Software Maintenance applies

No

Educational allowance available

Not applicable.



Back to topBack to top
 
Top rule
IBM Electronic Services
Bottom rule

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.



Back to topBack to top
 
Top rule
Prices
Bottom rule

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet®, if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financial benefit

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.



Back to topBack to top
 
Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

Symphony, Workplace and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Lotus, Passport Advantage, Express, AIX, POWER, System z, ValueNet and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use

Share this page

Digg Linked In

Contact IBM

Feedback

-->