IBM Tivoli Key Lifecycle Manager V2.0 helps IT organizations better manage the encryption key lifecycle throughout the enterprise by centralizing and strengthening key management processes
IBM United States Software Announcement 210-248August 24, 2010
 ENUS210-248.PDF
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(Corrected on October 29, 2010)
Changes made in the following sections: Overview, Ordering information, Licensing metric definitions.
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| At a glance |
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The focus of IBM® Tivoli® Key Lifecycle Manager V2.0 is to help you:
- Manage your information risk by providing the capability to manage encryption keys used to secure information, assure information integrity, implement encryption key retention policies, and ease data recovery.
- Manage encryption keys for a wide variety of encryption implementations.
- Provide a key management facility for transparent encryption, supporting IBM tape drives, IBM storage, and encryption end points, which support the Key Management Interoperability Protocol (KMIP) V1.0 standard.
For ordering, contact your IBM representative or an IBM Business Partner. For more information, contact the Americas Call Centers at 800-IBM-CALL (426-2255).
Reference: YE001
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| Overview |
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IBM Tivoli Key Lifecycle Manager V2.0 provides an automated solution to centralize and strengthen the encryption and key management process throughout the enterprise, helping minimize the risk of exposure and reduce operational costs.
Tivoli Key Lifecycle Manager offers a simple and robust solution for key storage, key serving, and key lifecycle management for IBM self-encrypting storage devices and non-IBM devices. By enabling effective encryption of sensitive data, Tivoli Key Lifecycle Manager enhances data security and compliance management.
Tivoli Key Lifecycle Manager provides management of the encryption and authentication keys for encrypted storage.
What's new
- Centralized and simplified encryption key management through Tivoli Key Lifecycle Manager's lifecycle of creation, storage, rotation, and protection of encryption keys and key serving through industry standards.
- Access control and partitioning of the key serving functions, including end-to-end authentication of encryption clients and security of exchange of encryption keys, such that groups of devices have different sets of encryption keys with different administrators. This enables multitenancy or multilayer security of a shared infrastructure using encryption as an enforcement mechanism for access control.
- Support for the new key management standard, Key Management Interoperability Protocol (KMIP), released through OASIS. This new standard enables encryption key management for a wide variety of devices and endpoints.
- Support for IBM self-encrypting storage offerings as well as suppliers of IT components which support KMIP, including a number of supported non-IBM devices announced by business partners such as Emulex, Brocade, and LSI. KMIP support permits you to deploy Tivoli Key Lifecycle Manager without having to worry about being locked into a proprietary key management solution.
- Role-based access control for administrators that allows multiple administrators with different roles and permissions to be defined, helping increase the security of sensitive key management operations and better separation of duties.
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| Key prerequisites |
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Refer to the Hardware requirements and Software requirements sections.
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| Planned availability date |
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- August 27, 2010: Electronic delivery
- September 17, 2010: Media delivery via Passport Advantage® and AAS
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| Description |
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IBM Tivoli Key Lifecycle Manager V2.0 provides an automated solution to centralize and strengthen the encryption and key management process throughout the enterprise, helping minimize the risk of exposure and reducing operational costs.
Tivoli Key Lifecycle Manager offers a simple and robust solution for key storage, key serving, and key lifecycle management for IBM self-encrypting storage devices and non-IBM devices. By enabling effective encryption of sensitive data, Tivoli Key Lifecycle Manager enhances data security and compliance management.
IBM Tivoli Key Lifecycle Manager benefits:
- Making the prospect of managing encryption, and the costs associated with encryption, a feasible reality in a standards-based approach to management
- Focusing on helping reduce the complexity of distributed key management from hundreds of pages of documentation into a handful of screen captures
- Helping you manage your information risk by providing the capability
to secure information, assure information integrity, implement information
retention policies, and ease data recovery through:
- Providing a platform independent, industry standards-based, and extendable key lifecycle management solution for small, medium, and large enterprise requirements.
- Simplifying the key lifecycle management process including an intuitive interface that eases key creation, tracking, reporting, and removal.
- Providing a base that can accommodate all forms of "data at rest" implementations.
Accessibility by people with disabilities
A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
Section 508 of the U.S. Rehabilitation Act
Tivoli Key Lifecycle Manager is capable as of August 27, 2010, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested on the following Web site
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).
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| Product positioning |
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IBM Tivoli Key Lifecycle Manager provides encryption key serving and lifecycle management to help protect sensitive data encrypted using IBM Storage and encryption endpoints which support Key Management Interoperability Protocol (KMIP) V1.0 standard.
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| Statement of direction |
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IBM intends to provide a release of Tivoli Key Lifecycle Manager for z/OS® that is planned to further simplify the deployment of Tivoli Key Lifecycle Manager on z/OS. This release of Tivoli Key Lifecycle Manager for z/OS is planned to introduce a key serving only mode and to use z/OS native management facilities to better integrate with customer's z/OS operations. General Availability, for the Tivoli Key Lifecycle Manager for z/OS key serving only option, is planned in 2011. Also, with this announcement, IBM is demonstrating a strong commitment to open standards with Tivoli Key Lifecycle Manager V2.0 and support for the OASIS Key Management Interoperability Protocol (KMIP). IBM intends to support the KMIP protocol in a future release of Tivoli Key Lifecycle Manager for z/OS.
The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.
All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice.
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| Availability of national languages |
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English August 27, 2010
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| Program number |
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Program Program number VRM name 5724-T60 2.0.0 IBM Tivoli Key Lifecycle Manager 5608-A99 2.0.0 Tivoli Key Lifecycle Manager
Product identification number
IBM Tivoli Key Lifecycle Manager V2.0
Maintenance Maintenance
Program 1 year 1 year after license
PID number PID number PID number
5608-A99 5608-A92 5608-A95
Maintenance Maintenance Maintenance
Program 3 year Reg 3 year after 3 year renewal
PID number PID number license PID number
5608-A99 5608-A93 5608-A94 5608-A96
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| Education support |
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Comprehensive education for IBM Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.
For additional information, visit
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| Offering Information |
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Product information is available via the Offering Information Web site
Also, visit the Passport Advantage Web site
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| Publications |
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IBM Tivoli Key Lifecycle Manager V2.0 Quick Start Guide (5724-T60, for Passport Advantage only) will be delivered on a separate publications DVD with the basic machine-readable material. It can also be downloaded from
The Quick Start Guide DVD includes the following languages:
- English
- French
- German
- Italian
- Japanese
- Korean
- Spanish
- Simplified Chinese
- Traditional Chinese
The following English publications may be downloaded at general availability from the following Web site. Translated publications will be available within 30 days of general availability from the same Web site.
English publications:
- IBM Tivoli Key Lifecycle Manager Quick Start Guide (GI11-8738-01)
- IBM Tivoli Key Lifecycle Manager Installation and Configuration Guide (SC27-2741)
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.
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| Technical information |
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Specified operating environment
Hardware requirements
IBM Tivoli Key Lifecycle Manager V2.0 supports the following hardware:
System components Minimum values* Recommended values**
System memory (RAM) 4 GB 4 GB
Processor speed For Linux® and For Linux and
Windows® systems: Windows systems:
3.0 GHz single 3.0 GHz dual
processor processors
For AIX® and Sun For AIX and Sun
Solaris systems: Solaris systems:
1.5 GHz (2-way) 1.5 GHz (4-way)
Disk space free for 4 GB 5 GB
product and
prerequisite products
such as DB2® Universal
Database
Disk space free in 2 GB 2 GB
/tmp or C:\temp
Disk space free in 1.8 GB 2.8 GB
/home directory for DB2
Universal Database
All file systems must be writable.
* Minimum values: These values enable a basic use of Tivoli Key Lifecycle Manager.
** Recommended values: You might need to use larger values that are appropriate for your production environment. The most critical requirements are to provide adequate system memory, and free disk and swap space. Processor speed is less important.
Tivoli Key Lifecycle Manager V2.0 supports the following IBM storage products:
Product name Machine type Model
TS1120 Tape Drive 3592 E05
TS1130 Tape Drive 3592 E06/EU6
TS2900 Tape Autoloader 3572 S4H, S4E, S4R, S3H, S3E, S3R
3592 C20 Frame 3592 C20
TS1120 Tape Cntrl 3592 C06, J70
TS3100/3200 Tape Lib 3573 L2U, L4U, LTO4, LTO5
LTO-4-specific models: S42,
S44, E42, E44, F4S, S4S,
F4H, S4H
TS3310 Tape Library 3576 L5B, E9U
TS3500 Tape Library 3584 L32, L22, L23, L52, L53
TS3400 Tape Library 3577 L5U
3494 Tape Library 3494 L10, L12, L14, L22
TS3400 Tape Library 3577 L5U
3953 Library Mgr 3953 F05
TS2340 Tape Drive 3580 S43/S4X
TS2240 Tape Drive 3580 H4S/S4E
TS2350 Tape Drive 3580 S53/S5X
TS2250 Tape Drive 3580 H5S/S5E
TS1040 Ultrium Tape Drive 3588 F4A
TS1050 Ultrium Tape Drive 3588 F5A
DS8000 Storage Controller 2107 921, 922, 9A2, 931, 932, 9B2
DS8000 Storage Controller 2421 931, 932, 9B2,941
DS8000 Storage Controller 2422 931, 932, 9B2,941
DS8000 Storage Controller 2423 931, 932, 9B2,941
DS8000 Storage Controller 2424 931, 932, 9B2,941
DS5020 Storage Controller 1814 20A
DS5100 Storage Controller 1818 51A
DS5300 Storage Controller 1818 53A
Tivoli Key Lifecycle Manager also supports:
- IBM System Storage™ SAN32B-E4 (2498-E32), a standalone appliance fn: 3895 - Encryption Blade
Tivoli Key Lifecycle Manager supports the following non-IBM hardware:
- Quantum i500 and i2000 devices
- Emulex OneCommand Guardian (part number 2Port-02-100) with OneSecure HBAs using a prefix that starts with LPSe12002
Software requirements
IBM Tivoli Key Lifecycle Manager V2.0 supports the following:
- AIX V5.3, 64 bit, Technology Level 9, Service Pack 2, and AIX V6.1 ((Power® 7 servers are not supported; a 64 bit AIX kernel is required for both versions.)
- Red Hat Enterprise Linux AS 4 on x86, 32 bit
- Red Hat Enterprise Linux AS 5, Update 2 on x86, (32 bit and 64 bit in 32-bit mode application)
- SUSE Linux Enterprise Server V9 on x86, 32 bit, V10, Service Pack 2 on x86, (32 bit and 64 bit in 32-bit mode application), and V11 (32 bit and 64 bit in 32-bit mode)
- Sun Server Solaris 9 and 10 (SPARC 64 bit) Note: Tivoli Key Lifecycle Manager runs in a 32-bit JVM.
- Microsoft® Windows Server 2008, (all Intel® and AMD processors in 32-bit mode)
- Microsoft Windows Server 2003 R2, (all Intel and AMD processors in 32-bit mode)
- Microsoft Windows Server
2008 R2 (64 bit for all Intel and AMD processors in 32-bit mode
application)
Refer to the Tivoli Key Lifecycle Manager V2 release information for details on runtime environment.
Supported Web browsers
A supported browser is required in order to use Tivoli Key Lifecycle Manager. The following table lists the browser and browser versions that are supported by Tivoli Key Lifecycle Manager:
Browser Fix pack, Sun Server Windows Windows Windows Red Hat SUSE
patch, and Solaris Server Server Server Enter- Linux
maintenance (SPARC) 2003 2008 2008 prise Enter-
level R2 R2 Linux prise
require Server
ments
Microsoft None X X
Internet
Explorer,
Version
7.0.x
Microsoft None X X X
Internet
Explorer,
Version
8.0
Firefox, None X X X X X X
Version
3.0.x
(Note: V3.5 or later is not supported.)
Systems with no supported browsers
No browser is supported on AIX. You must deploy a remote browser on a separate computer.
Refer to the Tivoli Key Lifecycle Manager Installation and Configuration Guide for additional requirements depending on which operating system is used.
For more information, refer to the IBM Tivoli Key Lifecycle Manager Information Center at
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Planning information
Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and technical support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.
Packaging
Tivoli Key Lifecycle Manager V2.0 is distributed with:
- International Program License Agreement (Z125-3301)
- License Information document
- DVDs
- Quick Start Guide CD-ROM
- Publications (refer to the Publications section)
This program, when downloaded from a Web site, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.
Security, auditability, and control
Tivoli Key Lifecycle Manager V2.0 uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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| Software Services |
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.
To learn more about IBM Software Services or to contact a Software Services sales specialist, visit
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| Licensing metric definitions and pricing examples |
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Licensing metric definitions
Enterprise
Any legal entity (such as a corporation) and the subsidiaries it owns by more than 50 percent.
Install
Install is a unit of measure by which the program can be licensed. An install is an installed copy or instance of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program.
Resource
Two terabytes of storage managed by the program.
Resource Value Unit (RVU)
RVU is a unit of measure by which the program can be licensed. RVU Proofs of Entitlement (PoEs) are based on the number of units of a specific resource used or managed by the program. Licensee must obtain sufficient entitlements for the number of RVUs required for licensee's environment for the specific resources as specified in the tables below. RVU entitlements are specific to the program and the type of resource and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program or resource. The RVU tables are shown in the product example below.
Standby or backup systems
For programs running or resident on backup machines, IBM defines three types of situations: cold, warm and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.
As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes.
Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.
Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.
Hot: A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.
Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.
In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files, or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.
Terabyte
Terabyte is a unit of measure by which the program can be licensed. A terabyte is 2 to the 40th power bytes.
Value Units
A Value Unit (VU) is a unit of measure by which the program can be licensed. Value Unit entitlements are based on the quantity of a specific designated measurement, for example, MSUs, users, engines, and tape drives, for the given software. Licensee must obtain sufficient entitlements for the number of Value Units required for licensee's environment as specified in the specific program terms. The Value Unit entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with other Value Unit entitlements of another program.
Pricing examples
The following examples are provided to illustrate your licensing requirements.
IBM Tivoli Key Lifecycle Manager requires entitlement for each Install and all resources managed (terabytes of storage disk and tape drive storage). In this case, the resources to enter into the volume tiering table to calculate Resource Value Units are the total terabytes of tape drive storage and total terabytes of disk storage being managed by Tivoli Key Lifecycle Manager.
Units to order
Resource Value Units are calculated based upon the following volume tiering table and are rounded up to the next whole number.
Cumulative usage Level Value Units per Terabyte
1 - 12 Terabyte 1 RVU/Terabyte
13 - 32 Terabyte 0.8455 RVUs/Terabyte
33 - 64 Terabyte 0.6137 RVUs/Terabyte
65 - 100 Terabyte 0.4639 RVUs/Terabyte
101 - 250 Terabyte 0.3870 RVUs/Terabyte
251+ Terabyte 0.3097 RVUs/Terabyte
Products may also have program-specific licensing terms, which are described later in this document. Consult the program-specific licensing terms to determine total licensing requirements for the applicable products.
Distributed pricing scenario for Tivoli Key Lifecycle Manager
Transaction 1
Assume customer ABC is setting up their own IT storage environment for tape drives only. They plan to purchase two installs of Tivoli Key Lifecycle Manager Basic Edition base. Customer ABC will start off with supporting 80 terabytes on tape drives with one of the installs and 60 terabytes on tape drives on the other install. The terabytes are added together to get the total terabytes to charge for and enter into the volume tiering table to get Resource Value Units to order. In this case, 80 terabytes for one install and 60 terabytes for the other install add up to 140 chargeable terabytes.
Resource Value Units required
Total Resource Value Units to order to entitle ABC's environment for the 140 terabytes are determined as follows:
Resource Total Resource Value Resource
Value Unit terabytes Units per Value Units
metric (A) terabytes(B) required
(A) x (B)
Tier 1 (1-12 terabytes 12 1.0000 12.0000
Tier 2 (13-32 terabytes 20 .8455 16.9100
Tier 3 (33-64 terabytes 32 .6137 19.6384
Tier 4 (65-100 terabytes 36 .4639 16.7004
Tier 5 (101-250 terabytes 40 .3870 15.4800
Tier 6 (251+ terabytes - .3097 0.0000
Total resources 140
Total RVUs 80.7288
Total Resource Value Units to order (rounded up) 81
Customer ABC would order 81 Resource Value Units to entitle their environment for the 140 terabytes managed, and 2 installs.
Transaction 2
In Phase 2, customer ABC looks to increase the terabytes managed on the two installs that they have already entitled. They will add another 120 terabytes on additional tape drives. The new total of terabytes managed in the ABC's environment would be the previous 140 plus 120 incremental for a new total of 260 terabytes.
The new total of Resource Value Units required to entitle their environment would be calculated as follows:
Resource Total Resource Value Resource Value Unit terabytes Units per Value Units metric (A) terabyte (B) required Tier 1 (1-12 terabytes) 12 1.0000 12.0000 Tier 2 (13-32 terabytes) 20 0.8455 16.9100 Tier 3 (33-64 terabytes) 32 0.6137 19.6384 Tier 4 (65-100 terabytes) 36 0.4639 16.7004 Tier 5 (101-250 terabytes) 150 0.3870 58.0500 Tier 6 (251+ terabytes) 10 0.3097 3.0972 New total terabytes 260 New total RVUs required 126.3958 Total RVUs required to entitle new environment (rounded up) 127 Previous/existing RVU entitlements from first Transaction (81) Total Resource Value Units to order 46
Customer ABC would need to order an additional 46 Resource Value Units to entitle their new total of 260 terabytes. No additional installs are required as the customer ABC has originally set up their environment to handle the incremental resources in Phase 1 when they entitled their environment for the two installs.
Note that the discount for the new storage is greater based on existing RVU entitlement.
Transaction 3
In Phase 3, customer ABC looks to increase the terabytes managed on the two installs that they have already entitled. They will add another 80 terabytes of disk storage. The new total terabytes managed in the ABC's environment would be the previous 260 plus 80 terabytes which equals 340 terabytes .
The new total of Resource Value Units required to entitle their environment would be calculated as follows:
Resource Total Resource Value Resource Value Unit terabytes Units per Value Units metric (A) terabyte (B) required Tier 1 (1-12 terabytes) 12 1.0000 12.0000 Tier 2 (13-32 terabytes) 20 .8455 16.9100 Tier 3 (33-64 terabytes) 32 .6137 19.6384 Tier 4 (65-100 terabytes) 36 .4639 16.7004 Tier 5 (101-250 terabytes) 150 .3870 58.0500 Tier 6 (251+ terabytes) 90 .3097 27.873 New total terabytes 340 New total RVUs required 151.1718 Total RVUs required to entitle new environment (rounded up) 152 Previous/existing RVU entitlements from first Transaction (127) Total Resource Value Units to order 25
Customer ABC would need to order an additional 25 Resource Value Units to entitle their new total of 340 terabytes managed. No additional installs are required as customer ABC originally set up their environment to handle the incremental resources in Phase 1 when they entitled their environment for the two installs.
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| Ordering information |
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This product is only available via Passport Advantage. It is not available as shrinkwrap.
Product group: IBM Tivoli Security
Product: IBM Tivoli Key Lifecycle Manager (5724T60)
Product: IBM Tivoli Key Lifecycle Manager (5608A99) (Distributed
non-Passport Advantage)
Product category: Security Event Management
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
Entitled maintenance offerings description TKLM Basic Ed Install LIC+SW S&S 12 Mo TKLM Basic Ed Install Annual SW S&S Rnwl TKLM Basic Ed Install SW S&S Reinstate 12 Mo TKLM for Storage Resource VU LIC+SW S&S 12 Mo TKLM for Storage Resource VU Annual SW S&S Rnwl TKLM for Storage Resource VU SW S&S Reinstate 12 Mo Media packs description Part number IBM Tivoli Key Lifecycle Manager V1.0 BJ0QUML Multilingual, Multiplatform Media Pack
Current licensees
New licensees
Orders for new licenses will be accepted now.
Shipment will begin on the planned availability date.
Basic license
Ordering information for the distributed product in Passport Advantage
Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of Software Maintenance. Software Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Maintenance will renew at the common anniversary date for twelve full months of maintenance.
Refer to the IBM International Passport Advantage Agreement and to the IBM Software Support Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.
The quantity to be specified for the Passport Advantage part numbers in the following table is per required number of Installs or Resource Value Units. To order for Passport Advantage, specify the desired part number and quantity.
Description Part number TKLM Basic Ed per Install LIC+SW S&S 12 Mo D0887LL TKLM Basic Ed per Install Annual SW S&S Rnwl E06JMLL TKLM Basic Ed per Install SW S&S Reinstate 12 Mo D0888LL TKLM for Storage Resource VU LIC+SW S&S 12 Mo D05EULL TKLM for Storage Resource VU Annual SW S&S Rnwl E05HKLL TKLM for Storage Resource VU SW S&S Reinstate 12 Mo D05EVLL
To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:
Description Part number IBM Tivoli Key Lifecycle Manager V2.0 BJ0WAML Multilingual, Multiplatform Media Pack
IBM Tivoli Key Lifecycle Manager V2.0 is also available, via Web download, from Passport Advantage.
Ordering information for 5608-A99 non-Passport Advantage, non-System z offerings:
To order a basic license, specify the program number and the feature number of the desired distribution medium. Also, specify the one-time charge feature number in the quantity desired (maximum quantity of 250).
The quantity to be specified for the features in the following table is (per processor value unit and per resource value unit).
Use the following table to order the program products listed below:
Feature number
Product
number Product name Qty 1 Qty 250
5608-A99 IBM Tiv Key Lifecycle Manager
Basic Edition
per Install 0001 0002
IBM Tiv Key Lifecycle Manager
for Storage
Resource Value Unit 0003 0004
Distribution medium description Medium feature number Language
IBM Tiv Key Lifecycle Mgr 5809 English
Basic Edition
IBM Tiv Key Lifecycle Mgr 5811 English
for Storage
This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.
Extending coverage for a total of three years from date of acquisition may be elected. Order the program number, feature number, and quantity to extend coverage for your software licenses. If maintenance has expired, specify the after license feature number.
IBM Tivoli Key Lifecycle Manager
Maintenance IASP PID 1 Year: (5608-A92)
Feature Feature
number number
Description qty 1 qty 250
IBM Tiv Key Lifecycle Manager
Basic Edition
Per Install 1yr no charge Registration 0009 0010
Per Install 1yr SW Maintenance Rnwl 0011 0012
IBM Tiv Key Lifecycle Manager
For Storage
RVU 1yr no charge Registration 0001 0002
RVU 1yr Renewal 0003 0004
Maintenance IASP PID 1 Year: (5608-A95)
Feature Feature
number number
Description qty 1 qty 250
IBM Tiv Key Lifecycle Manager
Basic Edition
Per Install 1yr After License 0005 0006
IBM Tiv Key Lifecycle Manager
For Storage
RVU 1yr After License 0003 0004
Maintenance IASP PID 3 Year: (5608-A96)
Feature Feature
number number
Description qty 1 qty 250
IBM Tiv Key Lifecycle Manager
Basic Edition
Per Install 3yr Renewal 0005 0006
IBM Tiv Key Lifecycle Manager
For Storage
RVU 3yr Renewal 0003 0004
Maintenance IASP PID 3 Year: (5608-A94)
Feature Feature
number number
Description qty 1 qty 250
IBM Tiv Key Lifecycle Manager
Basic Edition
Per Install 3yr After License 0005 0006
IBM Tiv Key Lifecycle Manager
For Storage
RVU 3yr After License 0003 0004
Maintenance IASP PID 3 Year: (5608-A93)
Feature Feature
number number
Description qty 1 qty 250
IBM Tiv Key Lifecycle Manager
Basic Edition
Per Install 3yr Registration 0005 0006
IBM Tiv Key Lifecycle Manager
For Storage
RVU 3yr Registration 0003 0004
Subscription and Support
Subscription and Support must be ordered to receive voice technical support via telephone during normal business hours, and future releases and versions, at no additional charge. The capacity of Subscription and Support (for example, Value Units or number of processors) must be the same as the capacity ordered for the product licenses.
To order, specify the Subscription and Support program product number and the appropriate license or charge option.
IBM is also providing Subscription and Support for these products, via a separately purchased offering, under the terms of the IBM International Agreement for Acquisition of Support Maintenance. This offering:
- Includes and extends the support services provided in the base support to include technical support via telephone during normal business hours.
- Entitles customers to future releases and versions at no additional charge. Note that the customer is not entitled to new products.
When Subscription and Support is ordered, the charges will automatically renew annually unless cancelled by the customer.
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| Terms and conditions |
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Licensing
IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
This software license includes Software Subscription and Support (also referred to as Software Maintenance).
Agreement for Acquisition of Software Maintenance
The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) agreement applies for subscription and support (also referred to as Software Maintenance) and does not require customer signatures.
These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.
License Information form number
- L-LMOZ-85D6S2 (5724-T60)
- GI11-93-9900 (5608-A99)
The program's License Information will be available for review on the IBM Software License Agreement Web site
Limited warranty applies
Yes
Limited warranty
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Program technical support
Technical support of a program product will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee
If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Authorization for use on home/portable computer
You may not copy and use this program on another computer without paying additional license fees.
Other terms
Volume orders (IVO)
No
IBM International Passport Advantage Agreement
Passport Advantage applies
Yes, and through the Passport Advantage Web site at
Usage restriction
Yes. Usage is restricted to the number of Value Units licensed.
For additional information, refer to the License Information document that is available on the IBM Software License Agreement Web site
Software Subscription and Support (Software Maintenance) applies
Yes. Software Subscription and Support (also referred to as Software Maintenance), is now included in the Passport Advantage Agreement. Installation and technical support for the products announced in this announcement is provided by the Software Subscription and Support (Software Maintenance) offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice or electronic access into the IBM support organizations.
IBM includes one year of Software Subscription and Support (Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option.
While your Software Subscription and Support (Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Handbook at
Software Subscription and Support (Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.
For additional information about the Passport Advantage Agreement, visit the Passport Advantage Web site at
All distributed software licenses include Software Subscription and Support (Software Maintenance) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage, for a total of three years from date of acquisition, may be elected. For additional information, refer to Changes to Distributed Software Products Model for Products Outside Passport Advantage Software Announcement 201-201, dated July 10, 2001.
Variable charges apply
No
Educational allowance available
Yes. A 15% education allowance applies to qualified education institution customers.
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| IBM Electronic Services |
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
To learn how Electronic Services can work for you, visit
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| Prices |
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Business Partner information
If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
Authorization to resell IBM software products is achieved at the Reseller Authorization group level. You must be authorized in the Tivoli Directory Group to sell this product. To register an opportunity for this product in the Global Partner Portal, you may use Product Family Software: Tivoli Security. For information on how to become an Authorized Business Partner in IBM Software Value Plus, visit Web site
Information on charges is available at Web site
In the Electronic tools category, select the option for Purchase/upgrade tools.
Passport Advantage
For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at
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| Order now |
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To order, contact your local IBM representative or your IBM Business Partner.
To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
For IBM Business Partner: pwswna@us.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
System Storage and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.
IBM, Tivoli, Passport Advantage, z/OS, AIX, DB2, Power, Express and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Windows and Microsoft are registered trademarks of Microsoft Corporation in the United States, other countries, or both.
Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
