IBM System Storage ProtecTIER Entry Edition brings data protection to remote offices

IBM United States Software Announcement 210-244
July 20, 2010

ENUS210-244.PDF ENUS210-244.PDF

Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number Order
now Order now

(Corrected on November 5, 2010)

The Hardware requirements section has been updated.

(Corrected on July 21, 2010)

The Compatibility section has been updated.

Top rule
At a glance
Bottom rule

The TS7610 appliance is a data protection offering for customers backing up no more than 3 TB of data per week.

For ordering, contact your IBM® representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Top rule
Overview
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Mid-sized customer offices and enterprise customers with smaller remote offices often struggle to provide the resources needed for the backup and recovery of critical data at these sites, resulting in a potential lack of adequate data protection. The IBM System Storage® TS7610 ProtecTIER® Deduplication Appliance Express® is designed to provide a simple, integrated data protection solution for these smaller customer offices and remote sites.

The TS7610 appliance combines the IBM 3959 Model SM1, with its integrated processing power and disk storage, and the IBM System Storage ProtecTIER Entry Edition software. The TS7610 appliance offers:

  • In-line data deduplication using IBM's HyperFactor® technology
  • Virtual Tape Library functionality, emulating:
    • Up to 4 virtual TS3500 tape libraries
    • Up to 64 virtual LTO3 tape drives
    • Up to 8,192 virtual tape cartridges
  • Two software configurations with usable repository sizes of approximately 4.4 TB and 5.9 TB
  • Optional ProtecTIER Internet Protocol (IP) replication to copy data from and to other TS7650 or TS7610 ProtecTIER systems

The TS7610 appliance can quickly be deployed by using the pre-installed default software configuration.



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Key prerequisites
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The IBM System Storage TS7610 ProtecTIER Deduplication Appliance Express requires the IBM System Storage ProtecTIER Entry Edition software to be installed on IBM 3959 Model SM1.



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Planned availability date
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August 6, 2010



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Description
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The IBM System Storage ProtecTIER Entry Edition V2.1 software combined with TS7610 ProtecTIER Deduplication Appliance Express is a data deduplication and replication solution that compresses and stores backup data on your disk storage array. This combined software and hardware solution is referred to as the TS7610 Express. The replication function allows ProtecTIER systems to be distributed across sites. To facilitate backup applications that are designed for use with tape storage, the TS7610 Express emulates a TS3500 tape library unit containing LTO3 tape drives. This emulation capability is designed to help customers achieve the following operational and throughput efficiencies:

  • Backup window reduction
  • Restoration time reduction
  • Data sharing and resource optimization
  • Operational efficiency
  • Improved sharing of virtual tape libraries across applications and servers

Data management and advanced features

ProtecTIER Entry Edition is designed with the following data management and advanced features:

HyperFactor

ProtecTIER contains HyperFactor data factoring, or data deduplication, technology. This technology is designed to detect recurring data in multiple backups. The common data is merged into a single instance store, saving disk space needed to store multiple backups without sacrificing performance or the availability of backups for restore. HyperFactor is a breakthrough on several areas:

  • The algorithm used to find the common data between backups does not affect the backup performance of the virtual tape engine
  • HyperFactor avoids the statistical possibility of data corruption due to hash collisions inherent in products based on hashing algorithms.
  • Merged data is stored in a format that preserves restore performance

HyperFactor can help to save space by taking advantage of the fact that only a very small percentage of data actually changes from backup to backup. Incremental backups include all files whose modification dates have changed since the last full or incremental backup, while full backups backup all data, changed or not. The amount of space saved is a function of many factors, but mostly of the backup policies and retention periods, and the variance of the data between them. The more full backups retained on ProtecTIER, and the more intervening incremental backups, the more space that will be saved overall.

Replication

Replication provides complete system backup across sites. The replication function allows ProtecTIER (PT) deployment to be distributed across sites. ProtecTIER systems are connected through the customer's WAN for replication.

Many-to-one replication

ProtecTIER many-to-one replication supports both single node and clustered ProtecTIER configurations. It is designed to provide the following functionality and support:

  • Setting replication performance limits - This feature allows the user to set system-wide physical or nominal limits in order to indicate to the replication engine the maximum replication transfer rate allowed in the network for a specific repository. The performance limits refer to overall resource consumption of the system, and is reflected onto the network transfer rate. Performance limits are based on the Replication Rate Control mechanism. Current RRC is used when a user does not provide a time frame and the system replicates continuously. The enhancement is in the rate calculation which uses performance limits to understand the maximum rate possible in idle and busy levels of system usage and then it normalizes the rate accordingly.
  • Reserving space for hub repository - This feature provides the ability to exclusively assign a fragment of a hub repository's capacity for local backups. In large deployments with many spokes replicating, capacity management done by the user might cause a situation where replication is trying to occupy all the space in the hub repository. Since the assumption is that backup has precedence over replication, this feature has been added so that capacity is reserved only for local backup, so that replication cannot be written to this storage fragment. Error notifications appear in the event the capacity reserved for the local backup or the capacity reserved for replication on the repository hub is running out of space.
  • Enhanced monitoring of repository space consumption - This enhancement is displayed in the GUI as a nominal data pie, where a user can get a view of the proportion of the nominal data out of the repository and the internal capacity distribution of replication data versus local backup data and free space.
  • Additional replication information in repository's cartridge view - This feature adds cartridge replication properties, such as last update time and destination, to a new replication view that adds replication properties for cartridges which are also displayed in the regular cartridge view. This feature allows the user to see replication properties for a batch of cartridges, each in a single row. Sorting capability for the new replication fields was added to match the sorting capabilities for the rest of the cartridge fields.
  • Disaster recovery site replaces production site operation - This feature supports a scenario where a disaster recovery site (the hub) is chosen to replace one of its spokes permanently. The feature allows the user to assume the responsibility for the cartridges of the old spoke after running the replace repository wizard from the Replication Manager.
  • Enhanced timeframe support - This feature enhances the repository timeframe attribute to be a weekly scheduler on a repository level. The timeframe is a set of 30 minute time intervals across a full week. The user chooses at which time interval the replication should run during a single week. The new timeframe also uses the performance limits feature for normalizing the replication rate when in the chosen timeframe.
  • Command Line Interface (CLI) for Disaster Recovery (DR) - This feature adds a CLI that allows a user to run complex queries on cartridges and provides cartridge batch move operation during a manual DR procedure. The feature allows the user to query ProtecTIER in order to obtain a list of cartridges that falls under specific criteria. The query criteria are cartridge replication properties and cartridge location properties.

Replication grid

The replication grid is defined as an entity that supports replication between its members. The replication grid members are ProtecTIER repositories and are configured using a Replication Manager. The Replication Manager is a software component that may be installed on a dedicated host or on a ProtecTIER machine. The Replication Manager should be able to monitor all the members of all the whole network the Replication Manager handles on both replication subnets.

A replication grid defines a set of ProtecTIER repositories and the actions between them. The Replication Manager is server software that is separately deployed on the customer's WAN or on a ProtecTIER machine. The Replication Manager can manage the configuration of multiple replication grids in an organization. An agent on each ProtecTIER system (specifically on every node) interacts with the server and maintains a table of its grid's members.

Important: Be sure to coordinate between the replication sites to ensure that the servers at all locations are fully configured before the you use the ProtecTIER Replication Manager GUI to create the replication grid. Consult with Solutions Assurance and your IBM Representative for assistance and information.

Many-to-one replication defines the following two roles in a replication grid:

  • Spoke
    • A backup target that can only replicate to a single hub
    • May not be a target for replication
  • Hub
    • A replication and backup target
    • May receive replication from up to 12 spokes
    • May not replicate to another system except during failback

A group of one hub and 1-12 spokes is referred to as a topology group. A single grid may include up to eight hubs and therefore up to eight topology groups. Spokes do not need physical connections between them. All repositories need a network connection to the replication manager server.

Supported replication configurations

TS7610 Express systems may participate in topology groups with TS7650 Appliances, TS7650G Gateways, and other TS7610 Express systems.

A TS7610 Express system may serve as a spoke to any replication hub. A TS7610 Express system serving as a replication hub may only support 4 spokes.

ProtecTIER Virtual Tape

The ProtecTIER Virtual Tape service emulates traditional tape libraries. By emulating tape libraries, ProtecTIER Virtual Tape enables you to transition to disk backup without having to replace your entire backup environment. Your existing backup application can access virtual robots to move virtual cartridges between virtual slots and drives. The backup application perceives that the data is being stored on cartridges, while ProtecTIER actually stores data on a deduplicated disk repository on the storage fabric.

ProtecTIER Entry Edition emulates up to:

  • 4 virtual TS3500 tape libraries
  • 64 virtual LTO3 tape drives
  • 8,192 virtual tape cartridges
  • 64,000 virtual tape slots
  • 1,022 virtual Import/Export cells

ProtecTIER Manager

The ProtecTIER Manager application can be installed on one or more workstations, enabling you to monitor the status of nodes and clusters in your ProtecTIER system, along with the accompanying repositories and services.

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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TS7610 ProtecTIER Deduplication Appliance Express fits neatly into IBM's storage and tape product portfolio by expanding data protection offerings to mid-sized customers.

By enabling customers to store up to 25 times more user data on a given amount of physical disk capacity, ProtecTIER can help greatly change the economics of data protection.

TS7610 Appliance is designed with capacity, price, performance, function, and RAS (Reliability, Availability, and Serviceability) characteristics to appeal to the mid-sized customer, and to the enterprise customer with data backup and protection requirements in remote offices.

TS7610 Appliance complements and integrates with many other IBM hardware and software offerings:

  • IBM Tivoli® Storage Manager is compatible with TS7610 Appliance and can take advantage of a TS7610 Appliance as a target to increase backup performance and reliability
  • IBM Tape Systems, such as the TS3500 Tape Library, can be used in conjunction with the TS7610 Appliance to provide a comprehensive end-to-end backup and recovery environment that takes advantage of the strengths of both disk and tape


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Reference information
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For information about IBM System Storage TS7610 ProtecTIER Appliance (IBM 3959-SM1), refer to Hardware Announcement 110-193, dated July 20, 2010.



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Program number
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Program                Program
number         VRM     name
 
5639-TAA       2.1.0   IBM System Storage ProtecTIER
                       Entry Edition V2.1 Software
 
Software
Maintenance
 
5639-TAB               ProtecTIER Entry Edition  Reg./Ren. 1 year
5639-TAC               ProtecTIER Entry Edition  After license 1 year
5639-TAD               ProtecTIER Entry Edition  Registration 3 year
5639-TAE               ProtecTIER Entry Edition  Renewal 3 year
5639-TAF               ProtecTIER Entry Edition  After license 3 year
5639-TAG               ProtecTIER Entry Edition  Registration 2 year
5639-TAH               ProtecTIER Entry Edition  Registration 4 year
5639-TAI               ProtecTIER Entry Edition  Registration 5 year
 

Product identification number

 
                    First Yr Reg and          Maintenance 1 year
                    Maintenance 1 year        After License
Program PID number  Renewal PID number        PID number

5639-TAA            5639-TAB                  5639-TAC
  
 
                    Maintenance 3 year        Maintenance 3 year
                    Registration PID number   Renewal PID number
 
                    5639-TAD                  5639-TAE
 
                    Maintenance 3 year
                    After License
                    PID number
 
                    5639-TAF
 
                    Maintenance 2 year        Maintenance 4 year
                    Registration PID number   Registration PID number
 
                    5639-TAG                  5639-TAH
 
                    Maintenance 5 year
                    Registration PID number
 
                    5639-TAI


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Offering Information
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Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=210-244


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Publications
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All required publications are shipped with the corequisite IBM 3959-SM1 hardware order when the software preload feature is ordered on ProtecTIER Entry Edition software.

To review publications titles for the IBM System Storage TS7610 ProtecTIER Appliance Express (IBM 3959-SM1), refer to Hardware Announcement 110-193, dated July 20, 2010.

Publications are available on the IBM Publications Center Web site and are included on the IBM System Storage TS7610 ProtecTIER Deduplication Appliance Express Publications CD-ROM LCD8-1486-00 (part number 46X4251).

To order additional selected hardcopy publications for a fee or download free PDF format publications, visit the IBM Publications Center Web site

http://www.ibm.com/shop/publications/order


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Technical information
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Specified operating environment

Hardware requirements

General Platform Prerequisites

A TS7610 Appliance solution with IBM ProtecTIER Deduplication software requires the IBM 3959 Model SM1 hardware with the following features:

  • One 4 GB Fibre Channel dual port HBA - Host (feature #3459)
  • One 9022 VTL (feature #9022)
  • One SW Capacity (feature #9313 or #9314)

Customer provided monitor and keyboard are required for system installation and maintenance.

ProtecTIER Manager:

ProtecTIER Manager is required for service or maintenance of ProtecTIER systems, and must be installed on a customer provided workstation.

The customer provided workstation must be capable of operating one of the following operating systems:

  • Microsoft® Windows® 2003, Windows XP, or Windows 7
  • Red Hat Enterprise 4 or 5

The workstation must also have:

  • At least 1.2 GB of available disk space
  • At least 256 MB of RAM

The workstation must have access to the ProtecTIER service nodes (port 3501 is open on the firewall).

The ProtecTIER Manager can support more than one ProtecTIER server. If the ProtecTIER Manager workstation is connected to more that one ProtecTIER server, they can be connected to a workstation via a switch box or via a terminal server. The workstation and switch box must be provided by the customer.

Confer with your IBM representative for workstation configuration alternatives.

Supported Configurations

TS7610 appliance offers two software configurations with usable repository sizes of approximately 4.4 TB and approximately 5.9 TB.

Tested platforms are listed in the Installation Guide under Release notes.

Software requirements

Operating system prerequisites

The appropriate Linux® operating system is included with ProtecTIER Entry Edition V2.1 software and is loaded on the TS7610 Appliance with your initial order.

Connectivity prerequisites

The supported Fiber Channel switches are listed in the System Storage Operation Center (SSIC) located at

http://www-03.ibm.com/systems/support/storage/config/ssic/

If this TS7610 ProtecTIER Deduplication Appliance is to be accessed via ProtecTIER Manager installed on another computer, network connections must be configured to allow access.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Compatibility

The ProtecTIER Entry Edition V2.1 software emulates the IBM System Storage TS3500 tape library with IBM Ultrium 3 Tape Drives.

Limitations

ProtecTIER Entry Edition V2.1 software is only supported for installation on TS7610 ProtecTIER Deduplication Appliance Express hardware (3959 Model SM1).

Planning information

Customer responsibilities

Physical planning is a customer responsibility. Detailed planning information is in the IBM System Storage TS7610 ProtecTIER Deduplication Appliance Express Introduction and Planning Guide (GA32-0776).

This guide is available at no charge at the IBM Publications Center. Refer to the Publications section.

Installability
Direct customer support

Less than one hour is required to install and configure the management software on the management console.

For technical support or assistance, contact your IBM representative or visit

http://www.ibm.com/support

IBM Global Services

IBM Technical Support Services provides comprehensive hardware and software support, including hardware and software implementation for the ProtecTIER TS7650 Deduplication solution.

Technical Support Services are designed to support your installations of IBM System Storage hardware and software. Offering the best solutions for storage management and data migration, IBM Technical Support Services can assist you in developing and deploying storage solutions to enable your success and satisfaction. For more information, contact your IBM representative or Business Partner.

Packaging

For new orders of IBM System Storage ProtecTIER Entry Edition V2.1 (5639-TAA), the following media are shipped:

  • With media feature 5806:
    • IBM System Storage ProtecTIER Entry Edition - Small Capacity (LCD7-4603-00)
    • IBM System Storage ProtecTIER Manager (LCD8-1040-06)
    • IBM System Storage ProtecTIER Maintenance and Recovery Disk for 3959-SM1 (LCD7-4605-00)
    • IBM System Storage TS7610 ProtecTIER Deduplication Appliance Express Publications CD-ROM (LCD8-1486-00)
    • IBM License Agreement for Machine Code (Z125-5468-04)
  • With media feature 5816:
    • IBM System Storage ProtecTIER Entry Edition - Medium Capacity (LCD7-4604-00)
    • IBM System Storage ProtecTIER Manager (LCD8-1040-06)
    • IBM System Storage ProtecTIER Maintenance and Recovery Disk for 3959-SM1 (LCD7-4605-00)
    • IBM System Storage TS7610 ProtecTIER Deduplication Appliance Express Publications CD-ROM (LCD8-1486-00)
    • IBM System Storage TS7610 ProtecTIER Deduplication Appliance Express - Increasing Capacity on the 3959 SM1 from 4.0 TB to 5.4 TB (GA32-0819-00)
    • IBM License Agreement for Machine Code (Z125-5468-04)

The paid invoice with associated customer number acts as Proof of Entitlement (PoE) for all orders of IBM System Storage ProtecTIER Entry Edition V2.1 software.

Refer to the Ordering information section and to the Hardware Announcements listed in the Reference information section for correlated hardware order features.

Media feature 5806 causes the code DVD for the Base Small Capacity to be shipped, and media feature 5816 causes the code DVD for the Base Medium Capacity to be shipped.

Serial number only feature 3444 suppresses code CDs from being shipped.

Security, auditability, and control

This product uses the security and auditability features of host hardware, host software, or application software to which it is attached. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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Charge metric
 
                 Part number or
Program name     PID number      Charge metric

ProtecTIER       5639-TAA        per Storage Device
Entry
Edition V2.1
 

Server

Server is the unit of measure by which this program is licensed. A server is a computer system that executes requested procedures, commands, or applications to one or more user or client devices. A Proof of Entitlement (PoE) must be obtained for each server regardless of the number of processor cores or partitions in the server on which the program runs or each server managed by the program. Where blade technology is employed, each blade is considered a separate server.

IBM System Storage ProtecTIER Entry Edition V2.1

Storage Device is a unit of measure by which the Program is licensed. A Storage Device is an independently powered, channel attached device that stores or controls the storage of data on magnetic disks or solid state drives, such as disk controllers and their respective expansion units, each constituting separate Storage Devices. Licensee must obtain entitlements for every Storage Device which runs, uses services provided by, or otherwise accesses the Program and for every Storage Device on which the Program is installed.

In addition to the entitlements required for the Program directly, Licensee must obtain entitlements for this Program sufficient to cover the Storage Devices managed by the Program.

The Product Identification (PID) number for the IBM System Storage ProtecTIER Entry Edition V2 license is 5639-TAA. The following is a description of each of the feature codes:

  • Feature #0001 - ProtecTIER Base Small Cap: This feature must be selected to order a base license for each TS7610 Appliance that ProtecTIER Entry Edition will be loaded on where a 4.4 TB* (4.0 TiB*) repository will be authorized. The maximum quantity of ProtecTIER Base Small Cap is 1. This feature is mutually exclusive with ProtecTIER Base Med Capacity.
  • Feature #0002 - ProtecTIER Repl Small Cap: This feature must be selected to entitlement the use of ProtecTIER replication on a storage device with the ProtecTIER Base Small Cap feature. The maximum quantity of ProtecTIER Repl Small Cap is 1. For an initial order, ProtecTIER Small Cap must be included in the order with 0002. To order ProtecTIER Repl Small Cap as a upgrade, ProtecTIER Small Cap must be present in the current license.
  • Feature #0003 - ProtecTIER Base Med Capacity: This feature must be selected to order a base license for each TS7610 Appliance that ProtecTIER Entry Edition will be loaded on where a 5.9 TB* (5.4 TiB*) repository will be authorized. The maximum quantity of ProtecTIER Base Med Capacity is 1. This feature is mutually exclusive with ProtecTIER Base Small Cap.
  • Feature #0004 - Upgrade from Base Small Capacity: This feature must be selected to migrate from ProtecTIER Base Small Cap to ProtecTIER Base Med Capacity. The maximum quantity of feature #0004 is 1.
  • Feature #0005 - ProtecTIER Repl Med Capacity: This feature must be selected to entitlement the use of ProtecTIER replication on a storage device with the ProtecTIER Base Small Med feature, or the Upgrade from Base Small Capacity feature. The maximum quantity of ProtecTIER Repl med Capacity is 1. For an initial order, ProtecTIER Med Capacity must be included in the order with feature #0005. To order ProtecTIER Repl Med Capacity as a upgrade, either ProtecTIER Med Capacity or Upgrade from Base Small Capacity must be present in the current license.
  • Feature #0006 - Upgrade from Repl Small Capacity: This feature must be selected to migrate from ProtecTIER Repl Small Cap to ProtecTIER Repl Med Capacity. The maximum quantity of feature #0006 is 1.

* 1 TB is defined as 10 to the 12th power bytes, or 1,000,000,000,000 bytes.

1 TiB is defined as 2 to the 40th power bytes, or 1,099,511,627,776 bytes.

You must also include a Software Maintenance PID to register for Software Maintenance and to be entitled for Software Subscription and Support. Registration PIDs are available for 1 year, 2 year, 3 year, 4 year or 5 year periods.

ProtecTIER Entry Edition billing features

5639-TAA:
IBM System Storage ProtecTIER Entry Edition V2.1
 
 Use Authorizations
 with One Year Software Maintenance
 
 One-time charge features
 
 ProtecTIER Entry Edition V2.1
 per Storage Device
 with 1 Year SW Maintenance
 
                                  OTC
Feature                           Feature
description                       number

ProtecTIER Base Small Cap         0001
ProtecTIER Repl Small Cap         0002
ProtecTIER Base Med Capacity      0003
Upgrade from Base Small Capacity  0004
ProtecTIER Repl Med Capacity      0005
Upgrade from Repl Small Capacity  0006
 
No-charge Features:
 
Feature                           Feature
description                       number

Serial Number                     3444
Base Small Capacity               5806
Base Medium Capacity              5816

IBM System Storage ProtecTIER Entry Edition Software Maintenance

Order Software Maintenance Registration corresponding to each ProtecTIER Entry Edition V2.1 product base, capacity, and cluster authorization feature, for both new and upgrade orders.

Order renewals prior to the expiration of the original Software Maintenance registration period or previous Software Maintenance renewal.

5639-TAB:
IBM System Storage ProtecTIER Entry Edition V2.1
 One Year Software Maintenance
 
 ProtecTIER Entry Edition V2.1
 One Year Renewal
 No Charge Registration
 per Storage Device
 
                                  OTC
Feature                           Feature
description                       number

ProtecTIER Base Small Cap         0001
ProtecTIER Repl Small Cap         0003
ProtecTIER Base Med Capacity      0005
ProtecTIER Repl Med Capacity      0007
 
One-time charge features
 
 ProtecTIER Entry Edition V2.1
 One Year Renewal
 One Time Charge
 per Storage Device
 
                                  OTC
Feature                           Feature
description                       number

ProtecTIER Base Small Cap         0002
ProtecTIER Repl Small Cap         0004
ProtecTIER Base Med Capacity      0006
ProtecTIER Repl Med Capacity      0008
 
5639-TAC:
IBM System Storage ProtecTIER Entry Edition V2.1
 One Year Software Maintenance
 One-time charge features
 
 
 ProtecTIER Entry Edition V2.1
 One Year After License
 One Time Charge
 per Storage Device
 
                                  OTC
Feature                           Feature
description                       number

ProtecTIER Base Small Cap         0001
ProtecTIER Repl Small Cap         0002
ProtecTIER Base Med Capacity      0003
ProtecTIER Repl Med Capacity      0004
 
5639-TAD:
IBM System Storage ProtecTIER Entry Edition V2.1
 Three Year Software Maintenance
 One-time charge features
 
 ProtecTIER Entry Edition V2.1
 Three Tear Registration
 One Time Charge
 per Storage Device
 
                                  OTC
Feature                           Feature
description                       number

ProtecTIER Base Small Cap         0001
ProtecTIER Repl Small Cap         0002
ProtecTIER Base Med Capacity      0003
ProtecTIER Repl Med Capacity      0004
 
5639-TAE:
IBM System Storage ProtecTIER Entry Edition V2.1
 Three Year Software Maintenance
 One-time charge features
 
 ProtecTIER Entry Edition V2.1
 Three Year Renewal
 One Time Charge
 per Storage Device
 
                                  OTC
Feature                           Feature
description                       number

ProtecTIER Base Small Cap         0001
ProtecTIER Repl Small Cap         0002
ProtecTIER Base Med Capacity      0003
ProtecTIER Repl Med Capacity      0004
5639-TAF:
IBM System Storage ProtecTIER Entry Edition V2.1
 Three Year Software Maintenance
 One-time charge features
 
 ProtecTIER Entry Edition V2.1
 Three Year After License
 One Time Charge
 per Storage Device
 
                                  OTC
Feature                           Feature
description                       number

ProtecTIER Base Small Cap         0001
ProtecTIER Repl Small Cap         0002
ProtecTIER Base Med Capacity      0003
ProtecTIER Repl Med Capacity      0004
 
5639-TAG:
IBM System Storage ProtecTIER Entry Edition V2.1
 Two Year Software Maintenance
 One-time charge features
 
 
 ProtecTIER Entry Edition V2.1
 Two Year Registration
 One Time Charge
 per Storage Device
 
                                  OTC
Feature                           Feature
description                       number

ProtecTIER Base Small Cap         0001
ProtecTIER Repl Small Cap         0002
ProtecTIER Base Med Capacity      0003
ProtecTIER Repl Med Capacity      0004
 
5639-TAH:
IBM System Storage ProtecTIER Entry Edition V2.1
 Four Year Software Maintenance
 One-time charge features
 
 
 ProtecTIER Entry Edition V2.1
 Four Year Registration
 One Time Charge
 per Storage Device
 
                                  OTC
Feature                           Feature
description                       number

ProtecTIER Base Small Cap         0001
ProtecTIER Repl Small Cap         0002
ProtecTIER Base Med Capacity      0003
ProtecTIER Repl Med Capacity      0004
 
5639-TAI:
IBM System Storage ProtecTIER Entry Edition V2.1
 Five Year Software Maintenance
 One-time charge features
 
 ProtecTIER Entry Edition V2.1
 Five Year Registration
 One Time Charge
 per Storage Device
 
                                  OTC
Feature                           Feature
description                       number

ProtecTIER Base Small Cap         0001
ProtecTIER Repl Small Cap         0002
ProtecTIER Base Med Capacity      0003
ProtecTIER Repl Med Capacity      0004
 


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage® Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Agreement for Acquisition of Software Maintenance

The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) agreement applies for subscription and support (also referred to as Software Maintenance) and does not require customer signatures.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information form number

L-CKOR-86A2AK

The program's LI will be available for review on the IBM Software License Agreement Web site

http://www-03.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer

You may not copy and use this program on another computer without paying additional license fees.

Volume orders (IVO)

Yes. Contact your IBM representative.

Passport Advantage applies

No

Usage restriction

Yes

IBM System Storage ProtecTIER Entry Edition V2.1 software (5639-TAA) is licensed on a per storage device basis. Optional Clustering support and Replication support functions are licensed on a per terabyte capacity basis.

Software Subscription and Support (Software Maintenance) applies

Yes. All distributed software licenses include Software Subscription and Support (also referred to as Software Maintenance) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage for a total of two, three, four, or five years from date of acquisition may be elected.

While your Software Subscription and Support (Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

IBM Operational Support Services - SoftwareXcel

No

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Yes. A 15% education allowance applies to qualified education institution customers.



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Top rule
Prices
Bottom rule

Information on charges is available at

http://www.ibm.com/support

Choose the option entitled Purchase/upgrade tools.

5639-TAA:
IBM System Storage ProtecTIER Entry Edition V2.1
 
 Use Authorizations
 with One Year Software Maintenance
 
 One-time charge features
 
 ProtecTIER Entry Edition V2.1
 per Storage Device
 with 1 Year SW Maintenance
 
                                  OTC
Feature                           Feature     
description                       number 
     
ProtecTIER Base Small Cap         0001                        
ProtecTIER Repl Small Cap         0002                        
ProtecTIER Base Med Capacity      0003                        
Upgrade from Base Small Capacity  0004                        
ProtecTIER Repl Med Capacity      0005                        
Upgrade from Repl Small Capacity  0006                        
 
No-charge Features:
 
Feature                           Feature     
description                       number      

Serial Number                     3444                        
Base Small Capacity               5806                        
Base Medium Capacity              5816                        
5639-TAB:
IBM System Storage ProtecTIER Entry Edition V2.1
 One Year Software Maintenance
 
 ProtecTIER Entry Edition V2.1
 One Year Renewal
 No Charge Registration
 per Storage Device
 
                                  OTC
Feature                           Feature     
description                       number      

ProtecTIER Base Small Cap         0001                        
ProtecTIER Repl Small Cap         0003                        
ProtecTIER Base Med Capacity      0005                        
ProtecTIER Repl Med Capacity      0007                        
 
One-time charge features
 
 ProtecTIER Entry Edition V2.1
 One Year Renewal
 One Time Charge
 per Storage Device
 
                                  OTC
Feature                           Feature     
description                       number      

ProtecTIER Base Small Cap         0002                        
ProtecTIER Repl Small Cap         0004                        
ProtecTIER Base Med Capacity      0006                        
ProtecTIER Repl Med Capacity      0008                        
 
5639-TAC:
IBM System Storage ProtecTIER Entry Edition V2.1
 One Year Software Maintenance
 One-time charge features
 
 
 ProtecTIER Entry Edition V2.1
 One Year After License
 One Time Charge
 per Storage Device
 
                                  OTC
Feature                           Feature    
description                       number     

ProtecTIER Base Small Cap         0001                        
ProtecTIER Repl Small Cap         0002                        
ProtecTIER Base Med Capacity      0003                        
ProtecTIER Repl Med Capacity      0004                        
 
5639-TAD:
IBM System Storage ProtecTIER Entry Edition V2.1
 Three Year Software Maintenance
 One-time charge features
 
 ProtecTIER Entry Edition V2.1
 Three Tear Registration
 One Time Charge
 per Storage Device
 
                                  OTC
Feature                           Feature     
description                       number      

ProtecTIER Base Small Cap         0001                        
ProtecTIER Repl Small Cap         0002                        
ProtecTIER Base Med Capacity      0003                        
ProtecTIER Repl Med Capacity      0004                        
 
5639-TAE:
IBM System Storage ProtecTIER Entry Edition V2.1
 Three Year Software Maintenance
 One-time charge features
 
 ProtecTIER Entry Edition V2.1
 Three Year Renewal
 One Time Charge
 per Storage Device
 
                                  OTC
Feature                           Feature    
description                       number     

ProtecTIER Base Small Cap         0001                        
ProtecTIER Repl Small Cap         0002                        
ProtecTIER Base Med Capacity      0003                        
ProtecTIER Repl Med Capacity      0004                        
5639-TAF:
IBM System Storage ProtecTIER Entry Edition V2.1
 Three Year Software Maintenance
 One-time charge features
 
 ProtecTIER Entry Edition V2.1
 Three Year After License
 One Time Charge
 per Storage Device
 
                                  OTC
Feature                           Feature     
description                       number      

ProtecTIER Base Small Cap         0001                        
ProtecTIER Repl Small Cap         0002                        
ProtecTIER Base Med Capacity      0003                        
ProtecTIER Repl Med Capacity      0004                        
 
5639-TAG:
IBM System Storage ProtecTIER Entry Edition V2.1
 Two Year Software Maintenance
 One-time charge features
 
 
 ProtecTIER Entry Edition V2.1
 Two Year Registration
 One Time Charge
 per Storage Device
 
                                  OTC
Feature                           Feature     
description                       number      

ProtecTIER Base Small Cap         0001                        
ProtecTIER Repl Small Cap         0002                        
ProtecTIER Base Med Capacity      0003                        
ProtecTIER Repl Med Capacity      0004                        
 
5639-TAH:
IBM System Storage ProtecTIER Entry Edition V2.1
 Four Year Software Maintenance
 One-time charge features
 
 
 ProtecTIER Entry Edition V2.1
 Four Year Registration
 One Time Charge
 per Storage Device
 
                                  OTC
Feature                           Feature     
description                       number      

ProtecTIER Base Small Cap         0001                        
ProtecTIER Repl Small Cap         0002                        
ProtecTIER Base Med Capacity      0003                        
ProtecTIER Repl Med Capacity      0004                        
 
5639-TAI:
IBM System Storage ProtecTIER Entry Edition V2.1
 Five Year Software Maintenance
 One-time charge features
 
 ProtecTIER Entry Edition V2.1
 Five Year Registration
 One Time Charge
 per Storage Device
 
                                  OTC
Feature                           Feature     
description                       number      

ProtecTIER Base Small Cap         0001                        
ProtecTIER Repl Small Cap         0002                        
ProtecTIER Base Med Capacity      0003                        
ProtecTIER Repl Med Capacity      0004                        
 
Description Type Feature List price
ProtecTIER Base Small Cap 5639TAA 0001 $10,000
ProtecTIER Repl Small Cap 5639TAA 0002 5,000
ProtecTIER Base Med Capacity 5639TAA 0003 25,000
Upgrade from Base Small Capacity 5639TAA 0004 15,000
ProtecTIER Repl Med Capacity 5639TAA 0005 12,500
Upgrade from Repl Small Capacity 5639TAA 0006 7,500
Serial Number 5639TAA 3444 0
Base Small Capacity 5639TAA 5806 0
Base Medium Capacity 5639TAA 5816 0
ProtecTIER Base Small Cap 5639TAB 0001 0
ProtecTIER Repl Small Cap 5639TAB 0003 0
ProtecTIER Base Med Capacity 5639TAB 0005 0
ProtecTIER Repl Med Capacity 5639TAB 0007 0
ProtecTIER Base Small Cap 5639TAB 0002 2,000
ProtecTIER Repl Small Cap 5639TAB 0004 1,000
ProtecTIER Base Med Capacity 5639TAB 0006 5,000
ProtecTIER Repl Med Capacity 5639TAB 0008 2,500
ProtecTIER Base Small Cap 5639TAC 0001 6,000
ProtecTIER Repl Small Cap 5639TAC 0002 3,000
ProtecTIER Base Med Capacity 5639TAC 0003 15,000
ProtecTIER Repl Med Capacity 5639TAC 0004 7,500
ProtecTIER Base Small Cap 5639TAD 0001 4,000
ProtecTIER Repl Small Cap 5639TAD 0002 2,000
ProtecTIER Base Med Capacity 5639TAD 0003 10,000
ProtecTIER Repl Med Capacity 5639TAD 0004 5,000
ProtecTIER Base Small Cap 5639TAE 0001 6,000
ProtecTIER Repl Small Cap 5639TAE 0002 3,000
ProtecTIER Base Med Capacity 5639TAE 0003 15,000
ProtecTIER Repl Med Capacity 5639TAE 0004 7,500
ProtecTIER Base Small Cap 5639TAF 0001 10,000
ProtecTIER Repl Small Cap 5639TAF 0002 5,000
ProtecTIER Base Med Capacity 5639TAF 0003 25,000
ProtecTIER Repl Med Capacity 5639TAF 0004 12,500
ProtecTIER Base Small Cap 5639TAG 0001 2,000
ProtecTIER Repl Small Cap 5639TAG 0002 1,000
ProtecTIER Base Med Capacity 5639TAG 0003 5,000
ProtecTIER Repl Med Capacity 5639TAG 0004 2,500
ProtecTIER Base Small Cap 5639TAH 0001 6,000
ProtecTIER Repl Small Cap 5639TAH 0002 3,000
ProtecTIER Base Med Capacity 5639TAH 0003 15,000
ProtecTIER Repl Med Capacity 5639TAH 0004 7,500
ProtecTIER Base Small Cap 5639TAI 0001 8,000
ProtecTIER Repl Small Cap 5639TAI 0002 4,000
ProtecTIER Base Med Capacity 5639TAI 0003 20,000
ProtecTIER Repl Med Capacity 5639TAI 0004 10,000

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit

http://www.ibm.com/financing


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Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

IBM, System Storage, ProtecTIER, Express, HyperFactor, Tivoli, PartnerWorld, Passport Advantage and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use