IBM Cognos TM1 9.5.1

IBM United States Software Announcement 210-161
June 15, 2010

 
 ENUS210-161.PDF (100KB)

Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number Order now Order now

 
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Overview
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IBM® Cognos® TM1® delivers fast, easy-to-use planning and analytic solutions for performance management. It provides an on demand approach to consolidating, viewing, and editing enormous volumes of multidimensional data. Using a patented, 64-bit, in-memory OLAP server, IBM Cognos TM1 has a proven track record supporting financial performance management. IBM Cognos TM1 9.5.1 extends these rich capabilities by the following performance enhancements:

  • Personal Workspace Writeback Mode for greater data entry interactivity and higher writeback user concurrency
  • Capability Assignment Dialog to manage users' writeback mode and access to sandboxes
  • Job queue background processing
  • Faster server loading
  • Turbo Integrator connection to Cognos Business Intelligence Packages
  • Extended platforms - Internet Explorer 8, Internet Information Service 7, Windows® 2008 R2 support, Windows 7

For complete licensing and packaging details, visit

http://www.ibm.com/software/data/cognos/products/tm1/

If you purchased Software Subscription and Support for heritage Cognos applications, you can renew your entitlements based upon the announced programs. Although the programs are now offered under a new, streamlined licensing and packaging model, the function of the applications has not changed from that of previously available offerings.

For information about this program, visit the IBM Passport Advantage® Web site

http://www.ibm.com/software/passportadvantage

To order, contact your IBM representative, an IBM Business Partner, or the Americas Call Centers at: 800-IBM-CALL.

Reference: YE001


 
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Key prerequisites
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Refer to the Technical information section for details.


 
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Planned availability date
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June 15, 2010: Electronic availability

June 18, 2010: Media availability


 
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Description
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IBM Cognos TM1 software provides a complete planning, budgeting, and analytics environment to help you deliver timely, reliable forecasts and plans. With IBM Cognos TM1 9.5.1, you can rapidly analyze and model planning requirements for your entire organization and use them to anticipate the correct course of action for better business outcomes.

For more details, visit

http://www.ibm.com/software/data/cognos/products/tm1/

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM Web site

http://www.ibm.com/able/product_accessibility/index.html

 
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Product positioning
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IBM Cognos TM1 9.5.1 is a key component of the Cognos Performance Platform that provides a rich data source that powers a broad range of on demand planning and analysis solutions. These solutions range across both operational and financial planning solutions as well as what-if scenario analysis that drive optimal decision making across and organization.


 
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Availability of national languages
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Product description            Language        GA date
 
IBM Cognos TM1 V9.5.1          Multilingual    June 18, 2010
                               (French,
                               Chinese -
                               Simplified,
                               Spanish,
                               German,
                               Japanese,
                               English,
                               Italian)

 
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Program number
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Program    VRM                          Program name
number
 
5724-W49   9.5.1                        IBM Cognos TM1

 
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Offering Information
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Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage Web site

http://www.ibm.com/software/passportadvantage

 
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Publications
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No publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.


 
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Technical information
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Specified operating environment

Hardware requirements

For complete details concerning the minimum hardware requirements to install and run IBM Cognos software, refer to the Installation and Configuration Guide for each product. The Installation and Configuration Guides can be found at

http://publib.boulder.ibm.com/infocenter/ctm1/v9r5m0/index.jsp
Software requirements

For complete details concerning the minimum software requirements to install and run IBM Cognos software, refer to the Installation and Configuration Guide for each product. The Installation and Configuration Guides can be found at

http://publib.boulder.ibm.com/infocenter/ctm1/v9r5m0/index.jsp

Software environment statement

IBM Cognos product strategy includes leveraging industry-standard platforms such as operating systems, databases, and application servers. In order to provide the best service possible, IBM certifies each of our products to run on specific versions of these platforms. For complete details concerning supported software environments for IBM Cognos software, visit

http://www-01.ibm.com/support/docview.wss?rs=3446&uid=swg27014444

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a Release Notes file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Limitations

For additional information, refer to Usage restriction in the Terms and conditions section of this announcement, or to the license information document that is available on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf

Planning information

Installability

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.


 
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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software ValueNet®.

For more information about IBM Software ValueNet, visit

http://www-01.ibm.com/software/lotus/passportadvantage/IBM_SW_ValueNet.html

To locate IBM Business Partners for Software ValueNet in your geography for a specific Software ValueNet portfolio, contact your IBM representative.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Cognos Analytic Server          TM1             TM1 Entpr
                                                     Planning
IBM Cognos Enterprise Planning TM1  TM1             TM1 Entpr
 Contributor                                         Planning
IBM Cognos Enterprise Planning TM1  TM1             TM1 Entpr
 Contributor Limited Use                             Planning
IBM Cognos Enterprise Planning TM1  TM1             TM1 Entpr
 Explorer                                            Planning
IBM Cognos Enterprise Planning TM1  TM1             TM1 Entpr
 Modeler                                             Planning
IBM Cognos Enterprise Planning TM1  TM1             TM1 Entpr
 for Non-Production Environment                      Planning
IBM Cognos TM1 Connector for SAP    TM1             TM1
 BW
Program name                          PID        Charge unit
                                      number     description
 
IBM Cognos Analytic Server            5724-W49   Per Processor
                                                  Value Unit (PVU)
IBM Cognos Enterprise Planning TM1    5724-W49   Per Authorized
 Contributor                                      User
IBM Cognos Enterprise Planning TM1    5724-W49   Per Processor
 Contributor Limited Use                          Value Unit (PVU)
IBM Cognos Enterprise Planning TM1    5724-W49   PA Per
 Explorer                                         Authorized User
IBM Cognos Enterprise Planning TM1    5724-W49   Per Authorized
 Modeler                                          User
IBM Cognos Enterprise Planning TM1    5724-W49   Per Processor
 for Non-Production Environment                   Value Unit (PVU)
IBM Cognos TM1 Connector for SAP BW   5724-W49   PA Per Install

Charge metrics definitions

Processor Value Unit (PVU)

PVU is a unit of measure by which this software product can be licensed. PVU entitlements are based on processor technology (defined within the PVU table* by processor vendor, brand, type and model number). IBM continues to define a processor, for purposes of PVU-based licensing, to be each processor core on a chip. Each software product has a unique price per PVU. To determine the total cost of deploying an individual software product in a specific hardware environment, you must take the following steps:

  1. For each processor core in the hardware environment on which the software product is to be licensed, determine the PVU requirement based on its processor technology per the PVU table*.
  2. Add the PVU requirements for all processor cores in the hardware environment.
  3. Multiply the software product's price per PVU by the total number of PVUs required as determined in step 2 above.

PVU entitlements are specific to a software product and may not be exchanged, interchanged, or aggregated with PVU entitlements of another software product.

Unless you have deployed eligible sub-capacity products according to the sub-capacity* terms, you must obtain PVU Proof of Entitlements (PoEs) for the maximum number of activated** physical processor cores in the hardware environment made available to or managed by the software product. This is also referred to as full capacity licensing.

* For information regarding PVU and sub-capacity licensing, including the latest PVU table, visit

http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html

** Activated processor cores are physical processor cores that are available for use in a server. They include processor cores:

  • That are activated (available for use) when the server is shipped by the manufacturer
  • That are activated subsequently through activation codes purchased from the server manufacturer by the customer
  • Whose capacity can be limited by the customer through virtualization technologies, operating system commands and BIOS settings

Authorized User

Authorized User is the unit of measure by which this program is licensed. An Authorized User is an individual (named or unnamed) within or outside of your enterprise. The program may be installed on one or more computers or servers and accessed by the number of users authorized by the PoE. You must have an entitlement for each Authorized User accessing the program or any program component in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.

Passport Advantage program licenses

IBM Cognos TM1

Part description                                         Part
                                                         number
 
IBM Cognos Enterprise Planning TM1 for Non-Production
 Environment
IBM Cognos EP TM1 Contr NP Processor Value Unit (PVU)    E064KLL
 Annual SW S&S Rnwl
IBM Cognos EP TM1 Contr NP Processor Value Unit (PVU)    D076ELL
 Lic + SW S&S 12 Mo
IBM Cognos EP TM1 Contr NP Processor Value Unit (PVU)    D076FLL
 SW S&S Reinst 12 Mo

IBM Cognos TM1

Part description                                         Part
                                                         number
 
IBM Cognos Enterprise Planning TM1 Contributor Limited
 Use
IBM Cognos EP TM1 Contr LU Processor Value Unit (PVU)    E064LLL
 Annual SW S&S Rnwl
IBM Cognos EP TM1 Contr LU Processor Value Unit (PVU)    D076GLL
 Lic + SW S&S 12 Mo
IBM Cognos EP TM1 Contr LU Processor Value Unit (PVU)    D076HLL
 SW S&S Reinst 12 Mo

IBM Cognos TM1

Part description                                         Part
                                                         number
 
IBM Cognos Enterprise Planning TM1 Modeler
IBM Cognos EP TM1 Modeler Per Authorized User Annual SW  E064GLL
 S&S Rnwl
IBM Cognos EP TM1 Modeler Per Authorized User Lic + SW   D0762LL
 S&S 12 Mo
IBM Cognos EP TM1 Modeler Per Authorized User SW S&S     D0763LL
 Reinstate 12 Mo

IBM Cognos TM1

Part description                                         Part
                                                         number
 
IBM Cognos Enterprise Planning TM1 Contributor
IBM Cognos EP TM1 Contr Per Authorized User Annual SW    E064ILL
 S&S Rnwl
IBM Cognos EP TM1 Contr Per Authorized User Lic + SW     D076ALL
 S&S 12 Mo
IBM Cognos EP TM1 Contr Per Authorized User SW S&S       D076BLL
 Reinstate 12 Mo

IBM Cognos TM1

Part description                                         Part
                                                         number
 
IBM Cognos Enterprise Planning TM1 Explorer
IBM Cognos TM1 EP TM1 Explr PA Per Authorized User       E08BBLL
 Annual SW S&S Rnwl
IBM Cognos TM1 EP TM1 Explr PA Per Authorized User Lic   D0C10LL
 + SW S&S 12 Mo
IBM Cognos TM1 EP TM1 Explr PA Per Authorized User SW    D0C11LL
 S&S Reinstate 12 Mo

IBM Cognos TM1

Part description                                         Part
                                                         number
 
IBM Cognos Analytic Server
IBM Cognos Analytic Server Per Processor Value Unit      E08BCLL
 (PVU) Annual SW S&S Rn
IBM Cognos Analytic Server Per Processor Value Unit      D0C12LL
 (PVU) Lic + SW S&S 12
IBM Cognos Analytic Server Per Processor Value Unit      D0C13LL
 (PVU) SW S&S Reinstate

IBM Cognos TM1

Part description                                         Part
                                                         number
 
IBM Cognos TM1 Connector for SAP BW
IBM Cognos TM1 Cnctr SAP BW PA Per Install Annual SW     E064CLL
 S&S Rnwl
IBM Cognos TM1 Cnctr SAP BW PA Per Install Lic + SW S&S  D075QLL
 12 Mo
IBM Cognos TM1 Cnctr SAP BW PA Per Install SW S&S        D075RLL
 Reinstate 12 Mo

Passport Advantage trade-up licenses

IBM Cognos TM1

Precursor product           Trade-up product            Part
                                                        number
 
IBM Cognos Enterprise
 Planning TM1 Explorer
IBM Cognos TM1 Viewer       IBM Cognos TM1 Explorer AU  D0D6MLL
                             fr TM1 Viewer Trdup Lic +
                             SW S&S 12 Mo

IBM Cognos TM1

Precursor product           Trade-up product            Part
                                                        number
 
IBM Cognos Analytic Server
Tier 1 Products             IBM Cognos Analytic Server  D0CBXLL
                             PVU from Tier 1 Trdup Lic
                             + SW S&S 12 Mo

IBM Cognos TM1

Precursor product           Trade-up product            Part
                                                        number
 
IBM Cognos Enterprise
 Planning TM1 Contributor
IBM Cognos Enterprise       Cog Ent Pln TM1 Contr Per   D0D6LLL
 Planning TM1 Explorer       AU fr TM1 Ent Pln Explr
                             Trdup Lic + SW S&S 12 Mo
IBM Cognos TM1 Read/Write   IBM Cognos EP TM1           D0769LL
 Server + User               Contributor Authorized
                             User(s) Lic + SW S&S 12 Mo
IBM Cognos TM1 Read/Write   IBM Cognos EP TM1           D0766LL
 Server + Client User        Contributor Authorized
                             Users Lic + SW S&S 12 Mo
IBM Cognos TM1 Mid Market   IBM Cognos EP TM1           D0768LL
 Edition                     Contributor Authorized
                             Users Lic + SW S&S 12 Mo

IBM Cognos TM1

Precursor product           Trade-up product            Part
                                                        number
 
IBM Cognos Enterprise
 Planning TM1 for
 Non-Production Environment
Tier 1                      IBM Cognos EntPlan TM1      D0A08LL
                             Contr NonProd PVU TUFr
                             Tier 1 TrdUp Lic+SW S&S
                             12Mo

IBM Cognos TM1

Precursor product           Trade-up product            Part
                                                        number
 
IBM Cognos Enterprise
 Planning TM1 Modeler
IBM Cognos TM1 IT           IBM Cognos EP TM1 Modeler   D0760LL
 Administrator Legacy        Authorized User(s) Lic +
                             SW S&S 12 Mo
IBM Cognos 8 Enterprise     IBM Cognos EP TM1 Modeler   D0761LL
 Planning Mid Market         Authorized User(s) Lic +
 Edition                     SW S&S 12 Mo
IBM Cognos TM1              IBM Cognos EP TM1 Modeler   D075YLL
 Administrator Leg           Per Authorized User Lic +
                             SW S&S 12 Mo
IBM Cognos TM1              IBM Cognos EP TM1 Modeler   D075ZLL
 Perspectives Leg            per Authorized User Lic +
                             SW S&S 12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
IBM Cognos TM1 V9.5.1
IBM Cognos TM1 9.5.1 Multiplatform Multilingual Media    B5033ML
 Pack

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM Cognos TM1 V9.5.1

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
C8 EP TM1 Contributor Ltd   IBM Cognos TM1 9.5.1        B5033ML
 Use PVU                     Multiplatform Multilingual
                             Media Pack
COG EP TM1 Contributor      IBM Cognos TM1 9.5.1        B5033ML
 Auth User                   Multiplatform Multilingual
                             Media Pack
COG EP TM1 Contributor      IBM Cognos TM1 9.5.1        B5033ML
 Non-Prod PVU                Multiplatform Multilingual
                             Media Pack
COG EP TM1 Modeler          IBM Cognos TM1 9.5.1        B5033ML
 Authorized User             Multiplatform Multilingual
                             Media Pack
IBM Cognos Analytic Server  IBM Cognos TM1 9.5.1        B5033ML
 Processor Value Unit        Multiplatform Multilingual
                             Media Pack
IBM Cognos Enterprise       IBM Cognos TM1 9.5.1        B5033ML
 Planning TM1 Explorer       Multiplatform Multilingual
 Authorized User             Media Pack

 
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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form number
Program name                              Program    Form number
                                          number
 
IBM Cognos TM1                            5724-W49   L-AMIR-7TCLCM

The program's License Information will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the Program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all Program defects. You are responsible for the results obtained from the use of the Program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

Authorization for use on home/portable computer

The program may be stored on the primary machine and another machine, provided that the program is not in active use on both machines at the same time. You may not copy and use this program on another computer without paying additional license fees.

 
IBM Cognos TM1:  No
Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Usage restriction

Yes

For additional information refer to the License Information Document that is available on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
International Passport Agreement
Software Subscription and Support (Software Maintenance)

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (also referred to as Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (also referred to as Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
Other terms
System i Software Maintenance applies

No

Educational allowance available

Not applicable.


 
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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.


 
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Prices
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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet, if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

 
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Order now
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To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone:     800-IBM-CALL (426-2255)
Fax:       800-2IBM-FAX (242-6329)
 
 
For IBM representative: callserv@ca.ibm.com
 
 
 
For IBM Business Partner: pwswna@us.ibm.com
 
Mail:      IBM Teleweb Customer Support
           ibm.com® Sales Execution Center, Americas North
           3500 Steeles Ave. East, Tower 3/4
           Markham, Ontario
           Canada  L3R 2Z1
 
Reference: AE001
 

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

IBM Software ValueNet

These products are available under IBM Software ValueNet, either directly from IBM or through authorized Business Partners who invest in skills and high value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills and expertise provided by these Business partners.

Additions to Software ValueNet will be communicated through standard product announcements. For a current list of IBM software available under Software ValueNet, visit

http://www-01.ibm.com/software/lotus/passportadvantage/IBM_SW_ValueNet.html

Questions regarding IBM Software ValueNet may be sent to AskSoftwareValueNet@us.ibm.com

Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Cognos, TM1, Passport Advantage, Express, ValueNet and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Windows is a registered trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/