IBM Tivoli System Automation for z/OS V3.3 is the premier high availability/disaster recovery application and event management solution for mission-critical z/OS workloads

IBM United States Software Announcement 210-099
April 27, 2010

 
 ENUS210-099.PDF (154KB)

Table of contents   Document options  
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number Order now Order now
 
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At a glance
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With IBM® Tivoli® System Automation for z/OS® V3.3 (SA for z/OS), you get integration, notification, and monitoring of workspaces. It can help you:

  • Proactively manage availability and performance via automation
  • Improve the speed of problem notification and resolution
  • Enhance automation and control of system resources
  • Extend automation of key subsystems, DB2®, IMS™, and CICS®
  • Reduce administrative and operational tasks
  • Minimize the impact of downtime with rolling recycle support
  • Enhance ability to perform automation on remote systems
  • Improve ability to take action on exception messages
  • Extend sophisticated wildcard character support
  • Get logging of commands (including details) issued by an System Automation (SA) operator
  • Use new command exit support that allows installations to perform authorization checking on a resource basis

For ordering, contact your IBM representative or an IBM Business Partner. For more information, contact the Americas Call Centers at 800-IBM-CALL (426-2255).

Reference: LE001


 
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Overview
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IBM Tivoli System Automation z/OS (SA z/OS V3.3), a NetView-based application, provides you with a single point of control for a full range of systems management functions. SA z/OS functions include the monitoring, control, and automation of a large range of system elements spanning both the hardware and software resources of your enterprise in a sysplex wide scope.

It provides:

  • Powerful and flexible cluster-wide policies that help reduce complexity, implementation time, coding and support effort
  • Comprehensive Parallel Sysplex® management and automation functions including single system image, single point of control, and unique Parallel Sysplex application automation
  • Policy-based automation that can start, stop, monitor, and recover z/OS traditional as well as UNIX® applications and resources
  • Integration with Tivoli Software enterprise solutions including IBM Tivoli Monitoring, Tivoli Workload Scheduler (TWS), and network management
  • Alarm capabilities by means of integrating with Tivoli System Automation for Integrated Operations
  • Easy-to-use graphical user interface (GUI)
  • Comprehensive "canned" automation for IMS, CICS, TWS, DB2, SAP, OMEGAMON®, Geographically Dispersed Parallel Sysplex™ (GDPS®), and WebSphere®

In previous releases, SA z/OS supported MQ as the communication vehicle for the SA Automation Manager to communicate with its agents. This support has been withdrawn in SA z/OS V3.3. The only supported communication means is XCF, which is a base component in a z/OS Parallel Sysplex environment. SA z/OS consists of the following components:

  • System operations (SysOps)
  • Processor operations (ProcOps)
  • I/O operations (I/O Ops)

 
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Key prerequisites
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IBM Tivoli System Automation for z/OS V3.3 requires IBM System z® hardware supporting:

  • z/OS V1.9, or later
  • Tivoli NetView® for z/OS V5.2, or later

 
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Planned availability date
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April 30, 2010


 
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Description
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IBM Tivoli Service Request Manager® (TSRM) integration

IBM Tivoli System Automation for z/OS V3.3 provides integration with TSRM to enhance the creation and resolution of trouble tickets. With this capability, TSRM receives detailed information describing the state of a resource and its history that can be used as a starting point for problem analysis, reducing the amount of time required to analyze and resolve issues that may be impacting you.

Event notification for Tivoli Netcool/OMNIbus™ and Tivoli Enterprise Console® (TEC)

SA z/OS can send generated events to both the Tivoli Netcool/OMNIbus and the TEC Server. The event notification service enables SA for z/OS to report problems that require manual intervention by sending events to an event management system. There are alert points inserted throughout the program code of the SA for z/OS agent; when an alert point is reached, the SA for z/OS agent automatically creates an event. In addition to these predefined alert points, the INGALERT command is provided that allows sending an event at any point that has been identified as a problem situation. In addition to these predefined alert points, the INGALERT command is provided that allows sending an event at any point that has been identified as a problem situation.

Rolling recycle

SA z/OS V3.3 enhances the INGGROUP command to allow the operator to request that automation performs a rolling recycle of a server application group. This consists of sequentially stopping and then restarting each member of the group; at the end of the operation all members that were active when the operation was requested have been stopped and recycled or stopped and left down. All members in the group will have been started after the rolling recycle was requested. Thus, during the recycle, the impact on application availability is minimized.

Generation of message revision table

SA z/OS now uses the NetView message revision table that intercepts MVS™ messages before they are displayed, logged, automated, or routed through the sysplex. The customization dialog automatically generates the message revision table based on data stored in the policy database. This eliminates the need for an administrator to know the syntax, semantics, and structure of the revision table.

Sending commands to remote systems

A new command, called INGEXEC, has been introduced that can be used to process the specified command on the system where the specified resource resides. The advantage is that the operator does not have to be aware if the named resource is local or remote. The output of the command execution will be collected and automatically returned to the caller. The command operates sysplex-wide.

Command logging

Today, NetView records any command entered on the NetView command line in the Netlog. Since most of the SA z/OS commands, however, provide a full-screen interface where the operator fills out the various command parameter in a panel, there is no easy way to have a record of all commands with their specified parameters and options for audit purposes. Starting with this release, SA z/OS records each operator command with its parameters as well as the ID of the person who issued the command.

New relationships

The PeerOf relationship makes it easier to have one automated subsystem mimic or copy the desired state of another. It eliminates the need to define an artificial application group just for the purpose of starting and stopping both resources together via one request. A new set of conditions has been introduced for the MakeAvailable, PrepareAvailable, and ForceDown relationships that use the health status, for example, MakeAvailable/WhenHealthNormal. This allows setting up a monitoring resource that watches a certain condition, for example, the status of a remote server via a ping. Only when the remote server is active will the application start.

Enhanced DB2 automation

SA z/OS V3.3 integrates the startup, shutdown, recovery, and monitoring of DB2 applications into its base functionality. The new structure makes use of existing base functionality and monitor resources.

IMS automation

SA z/OS IMS automation is enhanced to support an IMSplex by exploiting the IMS command center provided API. An IMSplex is a collection of one or more IMS address spaces that work together as a unit. These IMS address spaces typically share databases, resources, or message queues, or any combination of these. The INGIMS command has been enhanced to provide a single point for controlling the IMS address spaces in an IMSplex.

CICS automation

SA z/OS V3.3 integrates the startup, shutdown, recovery, and monitoring of CICS applications into its base functionality. This results in the following:

  • The use of base SA z/OS functions to start and stop resources.
  • The use of monitor resources to have relationships to CICS applications.

The automation powerhouse

IBM Tivoli System Automation for z/OS V3.3 is currently the only host automation product solution based on Tivoli NetView for z/OS. This application is the management cornerstone and is an unmatched host automation solution that includes both I/O and processor operations. Tivoli NetView for z/OS V5.2 can:

  • Automate not only applications but also the system, I/O, and network resources your applications require
  • Ease operational complexity through GUI for both system and network resources
  • Extend already comprehensive enterprise management through new support for:
    • Common Event Infrastructure and Common Base Events
    • Interoperability with OMEGAMON XE for Mainframe Networks V3.1 and Tivoli Enterprise Portal (TEP)
    • Integration with service desk products (IBM Tivoli Information Management and Peregrine ServiceCenter)
    • Revise the original z/OS messages including attributes
    • Correlate events

TEP

The current release of SA for z/OS V3.2 already provides improved ease of use, with integration to the TEP for management of the z/OS automation data. With this capability, the TEP can serve as the central integration point for all IBM Tivoli Monitoring, IBM Tivoli OMEGAMON XE, and IBM Tivoli Composite Application Management products, as well as IBM Tivoli Workload Scheduler and IBM Tivoli NetView for z/OS.

SA z/OS V3.3 improves this integration with Tivoli Monitoring products by providing additional TEP workplaces.

Status Display Facility (SDF) enhancements

The supported screen sizes are: 24*80, 32*80, 43*80, 27*132, and 62*160.

Command enhancements

Several enhancements have been made to the SA z/OS commands:

  • Several new exit points have been introduced to allow the installation to perform a more granular authorization checking based on the involved resource and requestor.
  • Confirmation panel of the INGREQ command now shows all members of the application group being started and stopped.
  • ISSUEACT command enables the installation to define its own user variables when invoked from the automation table thus eliminating the need for the user script.

End-to-end automation

End-to-end automation greatly simplifies problem determination and resolution. z/OS applications can now be integrated into the end-to-end automation of heterogeneous applications such as TCP/IP and DB2. IBM Tivoli System Automation Application Manager allows you to have one Web-based single point of control across z/OS, Linux®, AIX®, Windows®, and Solaris to:

  • Display aggregated and detailed status of application components
  • Start or stop application components on all platforms with a single action in the right order
  • Help increase application availability by helping you resolve cross-platform dependencies such as recycling your Web application when DB2 is down

In addition, heterogeneous cluster technologies, the single Web-based point of control, can also manage multiple Parallel Sysplex clusters in your environment. Tivoli System Automation Application Manager provides an end-to-end automation manager, which automatically learns about application components and their status from the platform-specific Tivoli System Automation. Only the cross-platform resources, groups, and dependencies need to be defined.

Value Unit-based pricing

Value Unit pricing for eligible IBM System z IBM International Program License Agreement (IPLA) programs enables a lower cost of incremental growth and enterprise aggregation. Each System z IPLA product with Value Unit pricing has a single price per Value Unit and a conversion matrix, called Value Unit Exhibit, for converting from some designated measurement to Value Units. Most commonly, Millions of Service Units (MSUs) is the measurement designated by IBM to be converted to Value Units. Some other measurements are engines or messages. Since MSUs are the most common measurement, that measurement will be used for the remainder of this description.

Value Unit pricing offers price benefits for you. For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Each of the various Value Unit Exhibits stipulate that the larger your required license capacity, the fewer Value Units per MSU you will need. Value Unit Exhibits are uniquely identified by a three digit code and referred to using the nomenclature VUExxx, where xxx is the three digit code.

Subsequent acquisitions of Value Unit priced programs offer additional price benefits. The quantity of each System z IPLA program that you have acquired is referred to as entitled license capacity. If you wish to grow your entitled license capacity for a System z IPLA program, the calculation to determine additional needed Value Units is based upon the number of Value Units already acquired.

For each System z IPLA program with Value Unit pricing, you should:

  • Determine the required license capacity, in MSUs
  • Aggregate the MSUs across the enterprise
  • Convert the total MSUs to Value Units, using the applicable Value Unit Exhibit
  • Multiply the price per Value Unit by the total number of Value Units to determine the total cost

To simplify conversion from the designated measurement to Value Units or vice-versa, use the Value Unit Converter Tool. For additional information or to obtain a copy of the Value Unit Converter Tool, visit the Value Unit Converter Tool Web site

http://ibm.com/zseries/swprice/vuctool

Note that Value Units of a given product cannot be exchanged, interchanged, or aggregated with Value Units of another product.

To determine the required license capacity for the System z IPLA program you selected, refer to the Terms and conditions section.


 
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Product positioning
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With SA z/OS V3.3, you get systems management products for single z/OS systems, parallel Sysplex clusters, and heterogeneous environments that include z/OS - helping you to improve your productivity and meet your business objectives by:

  • Providing high availability for your mission-critical business applications
  • Helping reduce operations and automation costs
  • Providing fast automation setup
  • Helping to:
    • Improve business application and Parallel Sysplex availability
    • Reduce operations complexity and costs
    • Reduce downtown resulting from operator error
    • Reduce automation implementation and maintenance costs
    • Lower education requirements related to automation
    • React to rapid change of IT infrastructure
    • Integrate z/OS into the end-to-end automation of complex applications spanning multiple platforms using IBM Tivoli System Automation for Multiplatforms V2.3
    • Integrate automation with Tivoli enterprise-wide systems management solutions, including the Tivoli Enterprise Portal
    • Integrate system automation with network automation leveraging IBM Tivoli NetView for z/OS
    • Integrate system automation with Tivoli OMEGAMON II® and Tivoli OMEGAMON XE as well as other IBM Tivoli Monitoring products on z/OS for proactive health-based application automation
    • Implement a GDPS
    • Automate Parallel Sysplex applications
    • Increase mySAP availability
    • Increase WebSphere availability
    • Ease management and verification of IBM System z I/O configuration
    • Change I/O configuration safely and reliably
    • Provide remote system and operator console access and automation
  • Integrating with System Automation for Integrated Operations Management to provide automated alert notification and escalation
  • Integrating with IBM Tivoli Workload Scheduler for z/OS to allow a TWS user to issue any System Automation/NetView (SA/Netview) command as part of a TWS operation and SA z/OS, and TWS proactively manage critical paths to meet strict scheduling deadlines
  • Improving staff productivity with a modern Web-based interface

 
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Program number
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Program                Program
number       VRM       name
 
5698-SA3     V3.3      IBM Tivoli System Automation for z/OS 

Product identification number

                    Subscription and
Program PID number  Support PID number
 
5698-SA3            5698-S48

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=210-181

 
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Education support
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Comprehensive education for IBM Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit

http://www-306.ibm.com/software/tivoli/education/

 
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Offering Information
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Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

 
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Publications
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One copy of each of the following publications us supplied in soft copy with the basic machine-readable material on DVD (SK3T-4271) for IBM Tivoli System Automation for z/OS V3.3 (5698-SA3):

                                                Order
Title                                           number
 
Product Automation Programmer's Ref and
Operator's Guide                                SC34-2569
Customizing & Programming                       SC34-2570
Planning and Installation                       SC34-2571
Defining Automation Policy                      SC34-2572
User's Guide                                    SC34-2573
Messages and Codes                              SC34-2574
Operator's Commands                             SC34-2575
Programmer's Reference                          SC34-2576
TWS Automation Programmer's Reference and       SC34-2579
Operator's Guide
End-to-End Automation Adapter                   SC34-2580
Monitoring Agent Configuration and User's Guide SC34-2581

A license information document and a program directory, in hard copy form are supplied automatically with the basic machine-readable material.

                                              Order
Title                                         number
 
License Information                           GI11-2707
Program Directory                             GI11-2711

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.


 
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Technical information
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Specified operating environment

Hardware requirements

IBM Tivoli System Automation for z/OS V3.3 runs in a virtual storage environment on any IBM or non-IBM system configuration with sufficient storage to support the z/OS operating system.

Software requirements

IBM Tivoli System Automation for z/OS is executed as an application on the z/OS operating system.

Programming requirements for all functions:

IBM z/OS V1.9, or later
IBM Tivoli NetView for z/OS (5697-ENV) V5.2, or later

Other optional functional programming requirements:

Refer to the Program Directory (or Planning and Installation Manual)

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

User group requirements

This announcement satisfies or partially satisfies requirements from one or more of the following worldwide user group communities:

Australasian SHARE/GUIDE
COMMON
COMMON Europe
GUIDE International
G.U.I.D.E. Europe
Japan GUIDE/SHARE
Guide Latin American
SHARE EUROPE
SHARE Incorporated
Requirement   Description
 
MR1220074053  SA z/OS: batch method needed to run PDB dialog
              report option 3.8
MR0307085518  SA z/OS exit point required for INGLKUP command
MR0416082632  SA zOS Interface to problem ticket applications
MR0314082431  SA z/OS: allow greater time limit retention for
              INGMDFY
MR0610084041  enlarge usability of INGSTX
MR0616083955  naming convention Special Resources TWS - System
              Automation
MR061908282   TSA for z/OS supports for SYSLOGD automation
              enhancement
MR0820083717  Add user exit in EVJESPVY
MR1022084144  SA IO ops IHVA200I ERROR DETECTED ON SWITCH xxxx
MR1009086431  New IO/OPS command to display all information
              about what is connected to a port
MR010509602   Allow CMD, REPLY, OVR for 'forced' AT entries in
              SA z/OS PDB MESSAGES definition
MR011209206   WSLNK
MR111308598   Request to add MESSAGES/USER comment to EMM table
MR1119071633  Monitor Command
MR1120072348  DISPACF parm TYPE should be clearer.
MR121007512   SA z/OS CICS automation: treat NORM and AUTO as
              two independent start types
MR121407925   DESIRED STATUS : " Do not care "
MR0211085443  SA for z/OS does not have the ability to capture
              all commands with parameters in a log
MR0219083734  SA z/OS Monitoring agent - New function required
MR0307084226  SA z/OS exit point required for command INGAMS
MR0404086216  WS Status
MR0325096623  Enhancement to SA z/OS INGVARS command
MR0326093854  allow asterisk in USER ID field in defining an
              APL in PDB
MR0509072311  Cleaning up all outstanding TSO DB2 Threads
              during DB2 termination.
MR0322073139  SDF does not keep all received alerts of a
              resource. It only keeps the latest alert.
MR0227071525  SA expansion of Import - Update via File
MR0226074854  Enhancement to the INGRDTTH command
MR0131075629  panel INGKYRU0
MR0220065959  CICS user defined STARTTYPEs
MR0510066857  EMM should handle multiple IF/ALWAYS statements
              against a single message ID
MR0306061350  SA for z/OS V3R1: enhancement to Report facility
MR0528045528  SA OS/390® MECHANISM REQUIRED FOR ROLLING STOP &
              RESTART OF RESOURCES DEFINED WITHIN A SERVER
              APPLICATION GROUP
MR1118037458  CICS Automation ignore 'invalid startup' commands
MR0428033044  NORM and AUTO unique start types
MR0323062136  SA IMS OLDS dataset processing improvements
              required to pass CODE3
MR0830057221  SA390 should handle multiple occurrences of an
              application all with the same subsystem name
MR0720055642  ISQCCMD pipeable
MR0710033651  Times format in STATUSfile
MR0408096755  Eliminate use of ACF command by INGTHRES command.
MR0207063733  Overrides not preserved to restart with
              RESTART=YES used on INGREQ command
MR0323062855  SA for z/OS improvements to AOFRATHR
MR0327084445  Query Notify Operators and associated Classes.
MR0215086337  Enable IMS Automation via the IMS SPOC
MR0423081850  SA z/OS TEP (tivoli enterprise portal) interface
              enhancement to situation attributes
MR0507096457  SA z/OS MESSAGES entry data "OVR" and "A" are
              mutually exclusive
MR1221053327  AOFKVFY1 update needed
MR0720092233  TSA's INGUSS should allocate the defined files
              using the environment of the user specified in
              SA's policy
MR0928094710  TWS interface
MR1014091013  message EVJ120I needs to contain the Jobnumber
MR112609438   Transient_Text field
MR1216097516  SA zOS Workspace Enablement LCD7-1451-01 update
              required
MR1221095954  Enable SA z/OS panel command responses to be
              automated via message table

Planning information

Direct customer support

Direct customer support is provided by IBM Operational Support Services - SoftwareXcel. This fee service enhances your productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services - SoftwareXcel helps answer questions pertaining to usage and suspected software defects for eligible products.

Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968).

For technical support or assistance, contact your IBM representative or visit

http://www.ibm.com/support
Packaging

IBM Tivoli System Automation for z/OS V3.3 is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document
  • 3480 and 3590 tape cartridge
  • Publications (refer to the Publications section)

Security, auditability, and control

IBM Tivoli System Automation for z/OS uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.


 
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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/

 
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IBM Tivoli Enhanced Value-Based Pricing
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IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment- Managed Licensing Model, which uses a managed-environment approach -- whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered, as needed, without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM System p® Scalable POWERparallel Systems® servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions, each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the IBM Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-Based Pricing recognizes the convergence of RISC and UNIX, and Microsoft® Windows and Intel® technologies, in order to simplify your licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-System z server platforms or operating systems. For some products, this platform neutrality extends to System z and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

Authorized user

An authorized user is one and only one individual (named or unnamed) within or outside your enterprise. A Proof of Entitlement (PoE) must be obtained for each individual user accessing the program in any manner. A program licensed under an authorized user PoE may be installed on a single computer or server, and accessed by multiple users, provided that a PoE has been obtained for each individual user accessing the program either directly or indirectly (via a multiplexing program, device, or application server) through any means on behalf of the user.

Note that authorized users have unique specific identity and IDs cannot be shared. An ID can establish one or more connections and count as a single authorized user. Specific information to security products are:

An authorized user of IBM Tivoli Federated Identity Manager is any ID that accesses an application or service managed or protected by IBM Tivoli Federated Identity Manager.
An authorized user of IBM Tivoli Directory Integrator is one whose identity can be synchronized by IBM Tivoli Directory Integrator or that can access a connected system that can be synchronized by IBM Tivoli Directory Integrator.
An authorized user of IBM Tivoli Identity Manager is any ID whose identity is recorded in the Tivoli Identity Manager identity store.
An authorized user of IBM Tivoli Access Manager for e-business is any ID that accesses an application or service managed or protected by IBM Tivoli Access Manager for e-business.

Client device or client

A client device is a computing device that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, automated teller machines, point- of-sale terminals, tills and cash registers, and kiosks.

Engine

An engine is also referred to as a central processor (CP) or processor. Engines for traditional workloads are called General Purpose CPs. Engines for Linux workloads are called Integrated Facility for Linux (IFL) engines or Linux-only engines. Engines for Coupling Facility workloads are called Integrated Coupling Facility (ICF) engines.

Enterprise

An enterprise is a person or single entity and those subsidiaries with more than 50 percent ownership.

External user

An external user is an authorized user who is not part of the enterprise.

IBM Integrated Facility for Linux (IFL)

This optional facility enables additional processing capacity exclusively for Linux workload, with no effect on the model designation of a System z or OS/390 server. Consequently, executing Linux workload on the IFL will not, in most cases, result in any increased IBM software charges for z/OS, OS/390, VM, VSE, or TPF operating systems and applications. There is, as indicated, a charge associated with the IFL, and there may also be a charge for applications which run on the IFL.

The IFL may be dedicated to a single Linux-mode logical partition or it may be shared by multiple Linux-mode logical partitions. Installations should note that the Linux workspace enabled by this facility will not support any of the traditional S/390® operating systems (OS/390, TPF, VSE, or VM). Only Linux applications or Linux operating in conjunction with the Virtual Image Facility, an environment that operates within a logical partition or in native S/390 mode and provides the capability to create multiple Linux images, are supported by IBM S/390 IFL.

IBM Tivoli Directory Integrator connected system

A connected system is any directory, database, application, or file integrated or merged by IBM Tivoli Directory Integrator.

IBM Tivoli Storage Manager HSM for Windows terabyte (TB) capacity

IBM Tivoli Storage Manager HSM for Windows includes primary HSM disk storage pool size combined with the amount of utilized HSM removable media storage pool. Storage pools are configured on the IBM Tivoli Storage Manager server.

IBM System Storage™ Archive Manager TB capacity

IBM System Storage Archive Manager includes primary disk storage pool size combined with the amount of utilized primary removable media storage used by the IBM System Storage Archive Manager server.

Capacity does not include:

Copy storage pools for the space-managed data that reside on disk.
Copy storage pools for the space-managed data that reside on removable media.
Space used on the IBM Tivoli Storage Manager server for any purpose other than the primary storage of space-managed data.
Disk on the host being space managed.

A virtual tape library (VTL) is considered a removable media device, so capacity is based on utilization.

The minimum amount of capacity that can be purchased is 1 TB.

Partial capacity will be rounded up to the next whole number of TBs.

Additional capacity must be added in increments of 1 TB.

IBM TotalStorage® Productivity Center TB capacity

A TB capacity is each individual TB of storage capacity managed by the IBM TotalStorage Productivity Center products. Managed capacity for the IBM TotalStorage Productivity Center for Replication and IBM TotalStorage Productivity Center for Replication Two Site BC is defined as the source device capacity. Only the source device capacity is included in this pricing definition (not the target device).

Managed processor (charging under full capacity in the managed environment)

Charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors which require PoEs are defined in the License Information's program-unique terms.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. The program may not run on some or all of the processors for which PoEs are required by the program's valuation method.
  4. In the System z IFL environment, each IFL engine is considered a single physical processor.
  5. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blades with which the program is affiliated.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage® Web site
    http://www.ibm.com/software/passportadvantage

Millions of Service Units (MSUs)

MSU is defined as millions of CPU service units per hour, which is the measure of capacity used to describe the computing power of the hardware processors on which S/390 or System z software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).

For more detailed information about System z software pricing, go to

http://www-03.ibm.com/systems/z/resources/swprice/

Network node or node

Network nodes include routers, switches, hubs, and bridges that contain a network management agent. A single network node may contain any number of interfaces or ports.

Partitions

A server's resources (CPU, memory, I/O, interconnects, and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (Physical Partitions) or logical boundaries (Logical Partitions).

Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.

Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.

Port

A port is the physical connection between a device and the network.

Processor (per processor charging under full capacity)

In full capacity charging, PoE must be acquired for all activated processors (available for use) that are on the server where the program or a component of the program is run.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. In the System z IFL environment, each IFL engine is considered a single physical processor.
  4. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  5. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run.
  6. When a server is shipped with six processors, but two of them are inactive, four processors are active for the customer.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site
    http://www.ibm.com/software/passportadvantage

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more user or client devices over a network. A PoE must be obtained for each server on which the program or a component of the program is run or for each server managed by the program. Where blade technology is employed, each blade is considered a separate server.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes.

Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot: A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files, or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Value Units

A Value Unit is a metric used to compute license quantities, is program specific, and is typically only used on products managing System z systems.

Product Web site

A complete list of products and licensing documents is available at Web site

http://www.ibm.com/software/tivoli/products

Pricing examples

IBM Tivoli Systems Automation for z/OS

The customer desires to implement Parallel Sysplex application automation and policy-based self-healing on its 1,500-MSU System z server. Because licensing is per Value Unit (calculated based on the number of MSUs) on the System z servers monitored, the customer must obtain the following entitlements:

MSUs                 Value Units/MSU     Value Units   
 
Base  3              1.00                 3.00       
 
Tier A  42           .15                  6.30       
 
Tier B 130           .08                 10.40       
 
Tier C 140           .04                  5.60       
 
Tier D 1,185         .03                 35.55       
 
Total 1,500                              60.85       
Value Units for non MSU-based S/390 processors:
 
System                         Value Units/System 
 
MP3000 H30                     3          
 
MP3000 H50                     4          
 
MP3000 H70                     6          
 
ESL Models                     1          

Value Units for IBM 9672 processors are based upon the full capacity of these systems. This is applicable to all zSeries® systems measured on MSU capacity. Information on MSU capacities can be found in the "IBM System/370™, System/390® and zSeries Machine Exhibit", Z125-3901.

Notes:

  • Tivoli NetView for z/OS (a separate IBM MLC offering) is a prerequisite for z/OS V3.3.
  • Value Unit calculations are per system/sysplex, using the PSLC aggregation rules.

 
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Ordering information
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The programs in this announcement all have Value Unit-Based pricing.

Program
number     Program name            Value Unit exhibit
 
5698-SA3   IBM Tivoli System       VUE020
           Automation for z/OS
           V3.3 

For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Your required license capacity is based upon the following factors:

  • The System z IPLA program you select
  • The applicable Value Unit Exhibit
  • The applicable terms
  • Whether your current mainframes are full-capacity or sub-capacity
Value Unit exhibit VUE020
                           Value
Level     Minimum Maximum  Units/MSU
   
Base        1       3      1
Tier A      4      45      0.15
Tier B     46     175      0.08
Tier C    176     315      0.04
Tier D    316       +      0.03
 
Value Units for mainframes without MSU ratings:
 
                   Value
HW                 Units/machine
 
MP3000 H30         3
MP3000 H50         4
MP3000 H70         6
ESL models         1

Value Unit exhibit VUE020

 
                         Value
Level    Minimum Maximum Units/MSU
 
Base       1       3     1
Tier A     4      45     0.15
Tier B    46     175     0.08
Tier C   176     315     0.04
Tier D   316       +     0.03

Value Units for mainframes without MSU ratings:

               Value
HW             Units/machine
 
MP3000 H30     3
MP3000 H50     4
MP3000 H70     6
ESL models     1

Product deliverables are shipped only via Customized Offerings (for example, CBPDO, ServerPac, SystemPac®).

CBPDO and ServerPac are offered for Internet delivery, where ShopzSeries product ordering is available. Internet delivery of ServerPac may help improve automation and software delivery time. For more details on Internet delivery, refer to the ShopzSeries help information at

http://www.software.ibm.com/ShopzSeries

Ordering z/OS through the Internet

ShopzSeries provides an easy way to plan and order your z/OS ServerPac or CBPDO. It will analyze your current installation, determine the correct product migration, and present your new configuration based on z/OS. Additional products can also be added to your order (including determination of whether all product requisites are satisfied). ShopzSeries is available in the U.S. and several countries in Europe. In countries where ShopzSeries is not available yet, contact your IBM representative (or IBM Business Partner) to handle your order via the traditional IBM ordering process. For more details and availability, visit the ShopzSeries Web site at

http://www14.software.ibm.com/webapp/ShopzSeries/ShopzSeries.jsp

Media type for this software product is chosen during the Customized Offerings ordering process. Based on your customer environment, it is recommended that the highest possible density tape media is selected. Currently offered media types are:

  • CBPDOs - 3480, 3480 Compressed, 3490E, 3590, 3592*
  • ServerPacs - 3480, 3480 Compressed, 3490E, 3590, 3592*
  • SystemPacs - 3480, 3480 Compressed, 3490E, 3590, 3592*

*3592 is highest density media. Selecting 3592 will ship the fewest number of media.

Once a product becomes generally available, it will be included in the next ServerPac and SystemPac monthly update.

Production of software product orders will begin on the planned general availability date.

  • CBPDO shipments will begin one week after general availability.
  • ServerPac shipments will begin two weeks after inclusion in ServerPac.
  • SystemPac shipments will begin four weeks after inclusion in SystemPac due to additional customization, and data input verification.
Single version charging

To elect single version charging, you must notify and identify to IBM the prior program and replacement program, and the machine the programs are operating on.

Current licensees

Current licensees of IBM Tivoli System Automation z/OS V3.3 can order the new distribution medium via MES by specifying the desired distribution medium feature number.

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for 5698-SA3 MSU-based System z offerings

To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.

Program name: IBM Tivoli System Automation for z/OS
Program PID: 5698-SA3
 
Entitlement                                 License option/
identifier   Description                    Pricing metric
 
S011WKH      IBM Tivoli System Automation   Basic OTC, per Value Unit
             for z/OS
 
Orderable supply ID:   Language          Distribution medium
 
S011WKL                English/Japanese  3480 tape cartridge
                                         3590 tape cartridge
Subscription and Support PID:  5698-S48
 
Entitlement                       License option/
identifier   Description          Pricing metric
 
S010BVV      IBM Tivoli System    Basic ASC, per Value
             Automation for z/OS  Unit SW S&S no charge,
             S&S                  decline SW S&S per MSU
                                  SW S&S registration
 
Orderable    Language             Distribution medium
supply ID
 
             English/Japanese     Hardcopy pub

Ordering information for On/Off Capacity on Demand (On/Off CoD)

IBM Tivoli System Automation for z/OS is eligible for On/Off CoD with a Temporary Use Charge calculated based on MSUs-per-day usage.

 
Program name: IBM Tivoli System Automation for z/OS
Program PID: 5698-SA3
 
Entitlement                             License option/
identifier   Description                Pricing metric
 
S011WKH      IBM Tivoli System          Basic OTC, Per MSU-day
             Automation for z/OS        TUC
 

Subscription and Support

To receive voice technical support via telephone during normal business hours and future releases and versions at no additional charge, Subscription and Support must be ordered. The capacity of Subscription and Support (for example, Value Units or number of processors) must be the same as the capacity ordered for the product licenses.

To order, specify the Subscription and Support program product number and the appropriate license or charge option.

IBM is also providing Subscription and Support for these products via a separately purchased offering under the terms of the IBM International Agreement for Acquisition of Support. This offering:

  • Includes and extends the support services provided in the base support to include technical support via telephone during normal business hours.
  • Entitles customers to future releases and versions at no additional charge. Note that the customer is not entitled to new products.

When Subscription and Support is ordered, the charges will renew automatically annually unless cancelled by the customer.

Customized Offerings

Product deliverables are shipped only via Customized Offerings (for example, CBPDO, ServerPac, SystemPac).

CBPDO and ServerPac are offered for Internet delivery, where ShopzSeries product ordering is available. Internet delivery of ServerPac may help improve automation and software delivery time. For more details on Internet delivery, refer to the ShopzSeries help information at

http://www.software.ibm.com/ShopzSeries

Media type for this software product is chosen during the Customized Offerings ordering process. Based on your customer environment, it is recommended that the highest possible density tape media is selected. Currently offered media types are:

  • CBPDOs - 3480, 3480 Compressed, 3490E, 3590, 3592*
  • ServerPacs - 3480, 3480 Compressed, 3490E, 3590, 3592*
  • SystemPacs - 3480, 3480 Compressed, 3490E, 3590, 3592*

*3592 is highest density media. Selecting 3592 will ship the fewest number of media.

Once a product becomes generally available, it will be included in the next ServerPac and SystemPac monthly update.

Production of software product orders will begin on the planned general availability date.

  • CBPDO shipments will begin one week after general availability.
  • ServerPac shipments will begin two weeks after inclusion in ServerPac.
  • SystemPac shipments will begin four weeks after inclusion in SystemPac due to additional customization, and data input verification.

 
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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Agreement for Acquisition of Software Maintenance

The following agreement applies for Software Subscription and Support (Software Maintenance) and does not require customer signatures:

  • IBM Agreement for Acquisition of Software Maintenance (Z125-6011)

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

IBM System z Operational Support Services - SoftwareXcel is an option if you desire added services.

License Information form number

The program's License Information will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program support

Enhanced support, called Subscription and Support, includes telephone assistance, as well as access to updates, releases, and versions of the program as long as support is in effect. You will be notified of discontinuance of support with 12 months' notice.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer

You may not copy and use this program on another computer without paying additional license fees.

Other terms
Volume orders (IVO)

No

IBM International Passport Advantage Agreement
Passport Advantage applies

No

Software Subscription and Support (Software Maintenance) applies

No. For operating system software, the revised IBM Operational Support Services - SoftwareXcel offering will provide support for those operating systems and associated products that are not available with the Software Subscription and Support (Software Maintenance) offering.

This will ensure total support coverage for your enterprise needs, including IBM and selected non-IBM products. For complete lists of products supported under both the current and revised offering, visit

http://www.ibm.com/services/sl/products
IBM Operational Support Services - SoftwareXcel

Yes

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Yes. A 15% education allowance applies to qualified education institution customers.

Sub-capacity terms and conditions

For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Your required license capacity is based upon the following factors:

  • The System z IPLA program you select
  • The applicable Value Unit Exhibit
  • The applicable terms
  • Whether your current mainframes are full capacity or sub-capacity

For more information on the Value Unit Exhibit for the System z IPLA program you selected, refer to the Ordering information section.

Program                                            Parent,
number      Program name            Terms          if applicable
 
5698-SA3   IBM Tivoli System    Execution-based
           Automation
           for z/OS V3.3
Full-capacity mainframes

In cases where full capacity is applicable, the following terms apply.

Execution based, z/OS based, full machine based: The required capacity of a System z IPLA program with these terms equals the MSU-rated capacity of the machines where the System z IPLA program executes.

For more information on mainframe MSU-rated capacities, visit

http://www-1.ibm.com/servers/eserver/zseries/library/swpriceinfo/

Reference based: The required license capacity of a System z IPLA program with these terms equals the license capacity of the applicable monthly license charge (MLC) program. This MLC program is called the parent program.

Sub-capacity mainframes

In cases where sub-capacity is applicable, the following terms apply.

Execution based: The required capacity of a System z IPLA sub-capacity program with these terms equals the capacity of the LPARs where the System z IPLA program executes.

z/OS based: The required license capacity of a System z IPLA program with these terms equals the license capacity of z/OS on the machines where the System z IPLA program executes.

Reference based: The required license capacity of a System z IPLA program with these terms equals the license capacity of the applicable monthly license charge (MLC) program. This MLC program is called the parent program.

Full machine based: The required license capacity of a System z IPLA program with full machine based terms equals the MSU-rated capacity of the machines where the System z IPLA program executes.

For more information on mainframe MSU-rated capacities, refer to The IBM System z Machines Exhibit, Z125-3901, or visit the Mainframes section of the System z Exhibits Web site

http://ibm.com/zseries/library/swpriceinfo/

For more information on sub-capacity System z IPLA terms and conditions, refer to Software Announcement 204-184, dated August 10, 2004.

For additional information for products with reference-based terms, System z IPLA sub-capacity programs with reference-based terms adds value to the parent program across the environment, regardless of where in the environment the System z IPLA program executes.

An environment is defined as either a single or stand-alone machine or a qualified Parallel Sysplex. You may have one or more different environments across the enterprise. To determine the required license capacity for each System z IPLA program with referenced-based terms, each environment should be assessed separately.

When a System z IPLA sub-capacity program with reference-based terms is used in a qualified Parallel Sysplex environment, the required license capacity of the System z IPLA program must equal with the license capacity of the parent program across the Parallel Sysplex. Qualified Parallel Sysplex refers to one:

  • That meets the criteria defined in Hardware Announcement 198-001, dated January 13, 1998
  • Where MLC pricing is aggregated across the sysplex
Sub-capacity eligibility

To be eligible for sub-capacity charging on select System z IPLA programs, you must first implement and comply with all terms of either sub-capacity Workload License Charges (WLC) or sub-capacity Entry Workload License Charges (EWLC). To implement sub-capacity WLC or EWLC, a machine must be System z (or equivalent). On that machine:

  • All instances of the OS/390 operating system must be migrated to the z/OS operating systems
  • Any licenses for the OS/390 operating system must be discontinued
  • All instances of the z/OS operating systems must be running in z/Architecture® (64-bit) mode

For that machine, you must create and submit a Sub-Capacity Report to IBM each month. Sub-Capacity Reports must be generated using the Sub-Capacity Reporting Tool (SCRT). For additional information or to obtain a copy of SCRT, visit the System z Software Pricing Web site

http://ibm.com/zseries/swprice

You must comply with all of the terms of the WLC or EWLC offering, whichever is applicable:

  • The complete terms and conditions of sub-capacity WLC are defined in the IBM Customer Agreement - Attachment for System z Workload License Charges (Z125-6516).
  • The complete terms and conditions for sub-capacity EWLC are defined in the IBM Customer Agreement - Attachment for IBM System z 890 and 800 License Charges (Z125-6587).

Additionally, you must sign and comply with the terms and conditions specified in the amendment to the IPLA contract - Amendment for IBM System z9® and System z Programs Sub-Capacity Pricing (Z125-6929). Once the amendment is signed, the terms in the amendment replace any and all previous System z IPLA sub-capacity terms and conditions.

Sub-capacity utilization determination

Sub-capacity utilization is determined based on the utilization of an eligible operating system and machine (for example, z/OS running in z/Architecture (64 bit) mode on a System z ((or equivalent) server). server).

On/Off Capacity on Demand (CoD)

To be eligible for On/Off CoD pricing, you must be enabled for temporary capacity on the corresponding hardware, and the required contract, Attachment for Customer Initiated Upgrade and IBM eServer™ On/Off Capacity on Demand - Software (Z125-6611) must be signed prior to use.


 
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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

http://www.ibm.com/support/electronic

 
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Prices
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Information on charges is available at Web site

http://www.ibm.com/support

In the Electronic tools category, select the option for Purchase/upgrade tools.


 
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Order now
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To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone:     800-IBM-CALL (426-2255)
Fax:       800-2IBM-FAX (242-6329)
 
 
For IBM representative: callserv@ca.ibm.com
 
 
 
For IBM Business Partner: pwswna@us.ibm.com
 
Mail:      IBM Americas Call Centers
           IBM CALL, 6th Floor
           105 Moatfield Drive
           North York, Ontario
           Canada  M3B 3R1
 
Reference: LE001
 

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

IMS, Geographically Dispersed Parallel Sysplex, Netcool/OMNIbus, MVS, System Storage, System/370, eServer and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Tivoli, z/OS, DB2, CICS, Parallel Sysplex, OMEGAMON, GDPS, WebSphere, System z, NetView, Service Request Manager, Tivoli Enterprise Console, AIX, OMEGAMON II, PartnerWorld, OS/390, System p, Scalable POWERparallel Systems, S/390, TotalStorage, Passport Advantage, zSeries, System/390, SystemPac, z/Architecture and System z9 are registered trademarks of IBM Corporation in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Windows and Microsoft are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

 

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