IBM WebSphere Front Office for Financial Markets feed handlers deliver expanded connectivity to global market data sources and adds delay adapter

IBM United States Software Announcement 210-055
March 2, 2010

 
 ENUS210-055.PDF (110KB)

Table of contents   Document options  
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Statement of direction Statement of direction Prices Prices
Program number Program number
 
Printable version Printable version

 
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At a glance
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New feed handlers for WebSphere® Front Office for Financial Markets offer connectivity to the following major global market data feeds:

  • Bolsa Comercio de Santiago
  • Hong Kong Exchange AMS/3
  • NYSE Euronext Derivatives UTP Level 1
  • Sydney Futures Exchange
  • Taiwan Futures Exchange

A delay adapter is added to the WebSphere Front Office platform.


 
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Overview
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WebSphere Front Office is enhanced to include new feed handlers, updates to an existing feed handler, and new platform functionality.

New feed handlers are added to the WebSphere Front Office portfolio, which now supports over 95 market data feeds. These feed handlers can help address customer requirements for high-throughput, low-latency connectivity to major North American and European exchange feeds. Each of these feed handlers is designed to deliver the high performance and quality of service associated with the WebSphere Front Office platform.

The following new feed handlers for WebSphere Front Office for Financial Markets are now available:

  • WebSphere Front Office Feed Handler for Bolsa Comercio de Santiago
  • WebSphere Front Office Feed Handler for Hong Kong Exchange AMS/3
  • WebSphere Front Office Feed Handler for NYSE Euronext Derivatives UTP Level 1
  • WebSphere Front Office Feed Handler for Sydney Futures Exchange
  • WebSphere Front Office Feed Handler for Taiwan Futures Exchange

The WebSphere Front Office Feed Handler for LSE Infolect is now updated to include support for the following exchanges:

  • Borsa Italiana
  • Johannesburg Stock Exchange

The new delay adapter functionality allows the cache server to be configured to delay subscription updates by a predefined amount of time.


 
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Key prerequisites
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For details, refer to the Hardware requirements and Software requirements sections.


 
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Planned availability date
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March 2, 2010: Electronic availability


 
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Description
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The WebSphere Front Office feed handler portfolio now supports over 95 data feeds, including major US and international data sources, with connectivity to exchanges, electronic communication networks (ECNs), and consolidated data providers. In addition to the distribution of market data, WebSphere Front Office feed handlers can provide data normalization, data blending, value-added calculations, and custom data integration including call-outs, contributions, and publication.

WebSphere Front Office for Financial Markets offers a vendor-neutral alternative for delivery of market data. It can address these challenges:

  • Ever-increasing market data and trade volumes in financial markets
  • Rise in algorithmic trading
  • Market fragmentation
  • Regulatory changes such as Regulation National Market System (RegNMS) and MiFid

Additions to WebSphere Front Office feed handler portfolio

The new feed handlers1 are:

  • Websphere Front Office Feed Handler for Bolsa Comercio de Santiago

    The Bolsa Comercio de Santiago feed provides direct real time equity information. Both level 1 and orderbook information are disseminated.

  • Websphere Front Office Feed Handler for NYSE 2 Euronext Derivatives UTP 3 Level 1

    The Euronext UTP for Derivatives Level 1 feed handler will disseminate level 1 and standing data. The product groups supported include: NYSE Liffe Equity & Index Derivatives, NYSE Liffe Fixed Income Derivatives, NYSE Liffe Commodity Derivatives, Amsterdam Equity Derivatives, Amsterdam Index Futures, Amsterdam Index Options, Amsterdam Equity Underlyings, London Equity Derivatives, London Index Futures, London Index Options, Paris Equity Derivatives, Paris Index Futures, Paris Index Options, Brussels Equity & Index Derivatives, Lisbon Equity & Index Derivatives, STIR 4 Futures, STIR Options, Bond Derivatives and Swapnote, and Currency Derivatives.

  • Websphere Front Office Feed Handler for Sydney Futures Exchange

    The Sydney Futures Exchange feed provides direct real time futures and options data from Australian and New Zealand markets. Level 1 and level 2 futures and options data are available for interest rates, equities, commodities, and coal futures.

  • Websphere Front Office Feed Handler for Hong Kong AMS/3 5

    The Hong Kong AMS/3 feed provides order entry and market data for Hong Kong equities. This feed handler will delivers market data, but does not support order entry. Level 1 and level 2 market data are available.

  • Websphere Front Office Feed Handler for Taiwan Futures Exchange

    The Taiwan Futures Exchange (TAIFEX) feed provides direct real time level 1 and level 2 futures and options data.

Feed handler updates

The WebSphere Front Office Feed Handler for LSE Infolect is now updated to include support for the following exchanges:

  • Borsa Italiana
  • Johannesburg Stock Exchange

The following feed handlers are enhanced to stay current with the latest specifications and other change notifications that we have received from data providers.

  • NYSE ArcaBook for Equities is updated to support the new specification v3.6.
  • NYSE OpenBook Ultra is updated to support the new specification v1.5.
  • NYSE Reference Data for Equities is updated to support the new NYSE Alerts specification v2.4,
  • The following four feed handlers are updated to support the new Xetra specification v10.1 by Deutsche Borse: Xetra EBS Level 1, Xetra EBS Level 2, CEF ultra+ Xetra Level 1, and CEF ultra+ Xetra Level 2.
1
Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM® cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products.
2
New York Stock Exchange
3
Universal Trading Platform
4
Short-term interest rates
5
Automatic Order Matching and Execution System

Platform enhancements

The new delay adapter, allows the cache server to be configured to delay subscription updates by a predefined amount of time. Delaying the distribution of real-time market data feeds throughout an enterprise is a common scenario for enabling the use of different pricing structures. With the new delay adapter you can configure WebSphere Front Office so that data will not be released before the desired amount of time.

Real-time monitoring and logging capabilities can help provide an audit trail that demonstrates that the data was delayed appropriately. The delay adapter can be configured to cache data in memory or to disk, providing both optimal performance and reliability. Full integration with other components, including our permission server and administrative desktop, allow for the delay adapter to be seamlessly integrated into an existing WebSphere Front Office deployment.

The delay adapter is available with the WebSphere Front Office 3.0.2.1 fixpack for the WebSphere Front Office 3.0.2.0 Platform Services Package.

Feed handler capabilities

WebSphere Front Office feed handlers handle streaming data coming into or out of the WebSphere Front Office infrastructure. The three major functions of each feed handler are:

  • Connectivity
  • Data processing
  • Control and administration

Connectivity

WebSphere Front Office feed handlers can provide connectivity to exchanges or feed providers through their protocol, which can vary from standard multicast to proprietary TCP/IP. WebSphere Front Office feed handlers support both one-way broadcast feeds and bi-directional feeds that are interactive or that support data contribution. Handlers for interactive feeds can enable subscription, data recovery, and other services.

Data processing

Data processing includes:

  • Message processing and conversion
  • Data quality assurance
  • Inline computations
  • Cache operations
  • Data delivery

Message processing and conversion

The feed handler processes incoming message stream and converts messages from feed-specific formats to a common data format. The format is flexible yet compact to allow mapping to all fields required by various feeds, while keeping the message size small for outstanding performance.

Data quality assurance

The feed handler uses message level sequence numbers contained in feeds to detect message loss. When supported by the source feed, a feed handler can use recovery procedures to help recover missing data and resubmit it to subscribed clients. The feed handler can interpret other data quality indicators to detect data corruption or to identify out-of-band data.

Inline computations

A feed handler can perform inline calculations that can be added to outbound messages and cached for later retrieval. Predefined computations are available, and others can be defined for specific feed handler implementations.

Cache operations

A feed handler caches data to memory within the feed handler. A typical cache will capture all data received from the feed source. Cache content can include:

  • The state of an instrument
  • The last particular field value
  • Aggregated data for an instrument class
  • Computed value for an instrument class

Data can be extracted from the cache into a message and retrieved from the feed handler through the client APIs.

Data delivery

The feed handler delivers processed data to subscribed applications or users. Subscription-controlled data delivery is at the instrument level with support for wildcards.

Control and administration

An administrator can query for operational statistics, retrieve log messages, update configuration, view cache records and execute other administrative commands through our custom administrative desktop, or, for customers who purchase WebSphere Front Office Platform Services, through SNMP tools.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM Web site

http://www.ibm.com/able/product_accessibility/index.html

Section 508 of the U.S. Rehabilitation Act

WebSphere Front Office for Financial Markets is capable as of , when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested on the following Web site

http://www.ibm.com/able/product_accessibility/index.html

 
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Statement of direction
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Feed handler updates

Consistent with IBM agreements with exchanges and other providers, it is the intention of IBM to maintain WebSphere Front Office feed handlers to stay current with the latest specifications and other change notifications that we receive from data providers.

Product Flashes are created to communicate feed handler maintenance and update plans to WebSphere Front Office clients through the WebSphere Front Office Support Web site

http://www.ibm.com/software/integration/wfo/support/

The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.

All statements regarding IBM plans, directions, and intent are subject to change or withdrawal without notice.


 
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Program number
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Program   
number     VRM          Program name
 
5724-O42   3.0.2.2      WebSphere Front Office for
                          Financial Markets

 
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Offering Information
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Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® Web site

http://www.ibm.com/software/passportadvantage

 
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Publications
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No publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.


 
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Technical information
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Specified operating environment

Hardware requirements

Minimum requirements are listed. The actual requirements for your system may be greater depending on the complexity of your specific environment, latency, throughput, and data requirements.

Additional hardware that may be required based on capacity requirements:

  • CPUs (processors or multicore processors)
  • Memory
  • Disks
  • Network adapters (for added capacity or redundancy)
  • Servers (for added capacity or redundancy)

Hardware requirements for WebSphere Front Office for Financial Markets production systems

Feed Handler, Feed Handler Runtime, Consolidated OrderBook, and Platform Services products:

  • Processor: AMD or Intel® x86 architecture 32- or 64-bit, POWER®, or Sun UltraSPARC, containing two processors or cores of at least 2.5 GHz
  • Minimum memory requirements: 3 GB 6, 7
  • Minimum disk space requirements: 2 x 36 GB
  • Dual 1 Gigabit or 10 Gigabit Ethernet adapters 8
6
On Solaris only, feed handlers for SIAC CTA and LSE Infolect require a minimum of 8 GB memory, and all other feed handlers require a minimum of 4 GB memory.
7
Delay adapter requires a minimum of 8 GB of memory.
8
Most production feed handler environments require dual 1 Gigabit or 10 Gigabit Ethernet adapters for the redundant flow of incoming data. A 1 Gigabit or 10 Gigabit Ethernet adapter or InfiniBand adapter is required for outgoing data. InfiniBand transport only available when using the embedded WebSphere MQ Low Latency Messaging multicast transport, on a supported Linux® operating system with hardware supporting the OpenFabrics Enterprise Distribution (OFED) version 1.2 (or higher). Native InfiniBand and IP over InfiniBand are supported.

Hardware requirements for client access to WebSphere Front Office for Financial Markets

Authorized User and Application Connection packages:

  • Processor: AMD or Intel x86 architecture 32- or 64-bit, or Sun UltraSPARC, or POWER
  • One processor with a minimum processor speed of 2.0 GHz (dual processor or dual core recommended)
  • Minimum memory requirements: 1 GB
  • Minimum disk space requirements: 18 GB
  • 1 Gigabit or 10 Gigabit Ethernet adapter or InfiniBand adapter

InfiniBand transport only available when using the embedded WebSphere MQ Low Latency Messaging multicast transport, on a supported Linux operating system with hardware supporting the OpenFabrics Enterprise Distribution (OFED) version 1.2 (or higher).

Hardware requirements for WebSphere Front Office for Financial Markets development systems

The minimum hardware requirements for development systems are the same as for production systems.

Software requirements

WebSphere Front Office for Financial Markets Feed Handlers, Feed Handler Runtime, Consolidated OrderBook, Administrative Desktop, and Platform Services production systems

One of the following operating system platforms:

  • Red Hat Enterprise Linux 4 (x86 or x86-64 9, 10)
  • Red Hat Enterprise Linux 5 (x86 or x86-64 or ppc64 9, 10, 11)
  • SUSE Linux Enterprise Server 10 or 11 (x86 or x86-64 9, 10)
  • Microsoft® Windows® Server 2003 or 2008 (x86 9)
  • Sun Solaris 10 (UltraSPARC 32- or 64-bit 9, 10, 12, 13)
9
Except Bloomberg B-Pipe Feed Handler is only supported on Linux x86-64.
10
Except Turquoise TTS is only supported on Red Hat Enterprise Linux 5.3 and Microsoft Windows Server 2003 and 2008, and Bovespa Feed Handler is only supported on Microsoft Windows Server 2003 and 2008.
11
Except Permissioning Server feature of Platform Services and Administrative Desktop are not supported on Linux on System p®.
12
Except Bloomberg BPoD Feed Handler is not supported on 64-bit Solaris or Linux on IBM System p.
13
Except Permissioning Server and Delay Adapter feature of Platform Services and Administrative Desktop are not supported on 32- or 64-bit Solaris.

Client access to IBM WebSphere Front Office for Financial Markets production systems

  • For C++ clients, one of the following operating system platforms:
    • Microsoft Windows XP SP2 (x86 or x86-6414)
    • Microsoft Windows Server 2003 or 2008 (x86 or x86-6414)
    • Red Hat Enterprise Linux 4 (x86 or x86-64)
    • Red Hat Enterprise Linux 5 (x86 or x86-64 or ppc64)
    • SUSE Linux Enterprise 10 or 11 Server or Client (x86 or x86-64)
    • Sun Solaris 10 (UltraSPARC)
    • IBM AIX® V6.1
  • For .NET clients: Microsoft Windows XP SP2 (x86 or x86-64) or Microsoft Windows Server 2003 or Windows Server 2008 (x86 or x86-64) with .NET runtime 3.0 or higher
  • For Java™ clients, one of the following operating system platforms:
    • Microsoft Windows XP SP2 (x86 or x86-64 (14))
    • Microsoft Windows Server 2003 or 2008 (x86 or x86-64 14)
    • Red Hat Enterprise Linux 4 (x86 or x86-64)
    • Red Hat Enterprise Linux 5 (x86 or x86-64 or ppc64)
    • SUSE Linux Enterprise 10 or 11 Server or Client(x86 or x86-64)
    • Sun Solaris 10 (UltraSPARC)

    Plus, for Java clients, either the Java Runtime Environment included with the product (IBM) or Sun J2SE 5.0 or higher.

  • For Excel Add-In, one of the following versions of Excel:
    • Microsoft Excel 2003
    • Microsoft Excel 2007

    Running on one of the following operating systems:

    • Microsoft Windows XP SP2 (x86)
    • Microsoft Windows Server 2003 or 2008 (x86)
14
IMDA APIs only

WebSphere Front Office for Financial Markets development systems

These systems are required for developing client applications, callout libraries or custom services. These systems are not required for running WebSphere Front Office.

One of the following operating system platforms:

  • Microsoft Windows XP SP2 or Windows Server 2003 or 2008 (x86 or x86-64)
  • Red Hat Enterprise Linux 4 (x86 or x86-64)
  • Red Hat Enterprise Linux 5 (x86 or x86-64 or ppc64 15)
  • SUSE Linux Enterprise 10 or 11 Server or Client (x86 or x86-64)
  • Solaris 10 (UltraSPARC)
  • IBM AIX V6.1
15
Except Cache Server Adapter API is not supported on Linux on System p

For C++ client applications:

  • Native compiler: Linux GCC 4.1 compiler (for Linux platform)
  • Microsoft Visual Studio .NET 2005 SR1 Professional (for Windows platform)
  • Sun Studio 11 (for Solaris platform)
  • IBM XL C/C++ for AIX V10.1

For Java client applications: IBM Rational® Software Architect 7.0 recommended for development, Java 5 SDK or higher is required.

For .NET client applications: Microsoft .NET 3.0 (latest update)

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Performance considerations

WebSphere Front Office for Financial Markets is a scalable product. Performance depends on the complexity of the specific environment, volume of data traffic, and the data object size. The stated performance numbers are based on measurements using standard IBM benchmarks in a controlled environment. The actual throughput that any application will experience may vary depending upon considerations such as message size, transmission rate, hardware platform, and network configuration. Therefore, no assurance can be given that an individual application will achieve the throughput or latency stated here. Customers should conduct their own testing. For more detailed performance information, consult your IBM sales representative.

Planning information

Customer responsibilities

It is strongly recommended that IBM Services be used to assist in the installation, design, implementation, and maintenance of WebSphere Front Office for Financial Markets. To implement client applications, callouts or custom services, the following skills are required:

  • Networking
  • C++, Java, or .Net programming
  • Thorough understanding of the WebSphere Front Office for Financial Markets solution

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

WebSphere Front Office for Financial Markets is available through electronic distribution only.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.


 
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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM WebSphere Front Office Feed     IBM WebSphere IBM WebSphere
 Handler for Bolsa Comercio de       Front Office    Front Office
 Santiago                            for Financial   for Financial
                                     Markets         Markets
IBM WebSphere Front Office Feed     IBM WebSphere IBM WebSphere
 Handler for Hong Kong Exchange      Front Office    Front Office
 AMS/3                               for Financial   for Financial
                                     Markets         Markets
IBM WebSphere Front Office Feed     IBM WebSphere IBM WebSphere
 Handler for NYSE Euronext           Front Office    Front Office
 Derivatives UTPL1                   for Financial   for Financial
                                     Markets         Markets
IBM WebSphere Front Office Feed     IBM WebSphere IBM WebSphere
 Handler for Sydney Futures          Front Office    Front Office
 Exchange                            for Financial   for Financial
                                     Markets         Markets
IBM WebSphere Front Office Feed     IBM WebSphere IBM WebSphere
 Handler for Taiwan Futures          Front Office    Front Office
 Exchange                            for Financial   for Financial
                                     Markets         Markets
Program name                          PID        Charge unit
                                      number     description
 
IBM WebSphere Front Office Feed       5724-O42   PA Per Feed
 Handler for Bolsa Comercio de
 Santiago
IBM WebSphere Front Office Feed       5724-O42   PA Per Feed
 Handler for Hong Kong Exchange AMS/3
IBM WebSphere Front Office Feed       5724-O42   PA Per Feed
 Handler for NYSE Euronext
 Derivatives UTPL1
IBM WebSphere Front Office Feed       5724-O42   PA Per Feed
 Handler for Sydney Futures Exchange
IBM WebSphere Front Office Feed       5724-O42   PA Per Feed
 Handler for Taiwan Futures Exchange

Charge metrics definitions

Per Feed

The term "Feed" refers to a stream of machine-readable information that is supplied to the program by an external entity. A Feed may include a redundant stream of incoming machine-readable information. A "Feed Handler" is a program component that handles a particular Feed. In determining the number of PoEs required for Feeds Handlers, if:

  • A particular Feed is bidirectional between an external entity and the program, then a single Feed Handler PoE is required.
  • A particular Feed is fed as separate streams of machine-readable information, then a separate Feed Handler PoE for each stream is required.

Passport Advantage program licenses

WebSphere Front Office for Financial Markets

Part description                                         Part
                                                         number
 
IBM WebSphere Front Office Feed Handler for Taiwan
 Futures Exchange
WFOFH Taiwan Futures Exchange Per Feed Annual SW S&S     E08L5LL
 Rnwl
WFOFH Taiwan Futures Exchange Per Feed Lic + SW S&S 12   D0CJ6LL
 Mo
WFOFH Taiwan Futures Exchange Per Feed SW S&S Reinstate  D0CJ7LL
 12 Mo

WebSphere Front Office for Financial Markets

 
IBM WebSphere Front Office Feed Handler for Sydney
 Futures Exchange
WFOFH Sydney Futures Exchance Per Feed SW S&S Reinstate  D0CJ5LL
 12 Mo
WFOFH Sydney Futures Exchange Per Feed Annual SW S&S     E08L4LL
 Rnwl
WFOFH Sydney Futures Exchange Per Feed Lic + SW S&S 12   D0CJ4LL
 Mo

WebSphere Front Office for Financial Markets

 
IBM WebSphere Front Office Feed Handler for Hong Kong
 Exchange AMS/3
WFOFH Hong Kong Exchange AMS/3 Per Feed Annual SW S&S    E08L3LL
 Rnwl
WFOFH Hong Kong Exchange AMS/3 Per Feed Lic + SW S&S 12  D0CJ2LL
 Mo
WFOFH Hong Kong Exchange AMS/3 Per Feed SW S&S           D0CJ3LL
 Reinstate 12 Mo

WebSphere Front Office for Financial Markets

 
IBM WebSphere Front Office Feed Handler for Bolsa
 Comercio de Santiago
WFOFH Bolsa Comercio de Santiago PA Per Feed Annual SW   E08L1LL
 S&S Rnwl
WFOFH Bolsa Comercio de Santiago Per Feed Lic + SW S&S   D0CIYLL
 12 Mo
WFOFH Bolsa Comercio de Santiago Per Feed SW S&S         D0CIZLL
 Reinstate 12 Mo

WebSphere Front Office for Financial Markets

 
IBM WebSphere Front Office Feed Handler for NYSE
 Euronext Derivatives UTPL1
WFOFH NYSE Euronext Derivatives UTP L1 Per Feed Annual   E08L2LL
 SW S&S Rnwl
WFOFH NYSE Euronext Derivatives UTP L1 Per Feed Lic +    D0CJ0LL
 SW S&S 12 Mo
WFOFH NYSE Euronext Derivatives UTP L1 Per Feed SW S&S   D0CJ1LL
 Reinstate 12 Mo

 
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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form number
Program name                              Program    Form number
                                          number
 
WebSphere Front Office for Financial      5724-O42   L-KBRN-7W6AJF
Markets

The program's License Information will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

Authorization for use on home/Portable computer

The program may be stored on the primary machine and another machine, provided that the program is not in active use on both machines at the same time. You may not copy and use this program on another computer without paying additional license fees.

Product name
 
WebSphere Front Office for Financial Markets                  No
Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Usage restriction

Yes

For additional information refer to the License Information Document that is available on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support (Software Maintenance)

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (also referred to as Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (also referred to as Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
System i Software Maintenance applies

No

Educational allowance available

Not applicable.


 
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Prices
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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet®, if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage
Trademarks

WebSphere, IBM, Passport Advantage, POWER, System p, AIX, Rational and ValueNet are registered trademarks of IBM Corporation in the United States, other countries, or both.

Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

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Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

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