IBM Portal Pack for SOA Configurations V6.1.5 further improves the portal user experience

IBM United States Software Announcement 209-427
November 17, 2009

 
 ENUS209-427.PDF (116KB)

Table of contents   Document options  
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Statement of direction Statement of direction Prices Prices
Program number Program number Order now Order now
 
Printable version Printable version

 
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Overview
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Portal Pack for SOA Configurations V6.1.5 gives you the essential components needed to accelerate time-to-value for "people" interactions and collaboration, while also deriving additional value from existing systems and applications, taking advantage of service oriented architecture (SOA). It features the latest IBM® WebSphere® Portal Server V6.1.5 release, which provides capabilities that further empower portal users to contribute to, as well as manage, portal content and presentation. It also delivers improved portal performance and optimization capabilities, which can help contribute to a lower cost-of-ownership.

New support is added for popular Web and Web content tools and techniques that make it easier for more resources to contribute to, and manage, the portal. Combined with the Web 2.0 advances previously introduced in WebSphere Portal, these new features help organizations better deliver and manage exceptional Web user experiences.

  • New Page Builder and portal page template creation capabilities greatly simplify portal page creation and management, further empowering business users and freeing IT.
  • Optional selective portlet start-up dramatically reduces portal start-up time; integration with popular third-party site analytics solutions help to further optimize portal applications and improve portal cost-of-ownership.
  • Added support for mashup creation/editing/sharing - as well as support for the rendering of mashups available from IBM Mashup Accelerator - directly in WebSphere Portal, provides greater flexibility and increased value.
  • New WebDav support allows portal page browsing, editing and storing via external Web design tools; coupled with content authoring via added support for PHP techniques, these new capabilities greatly expand the community of portal developers/contributors to users with associated skills.

WebSphere Portlet Factory delivers a rapid application development environment that dramatically accelerates and simplifies the deployment, maintenance and reuse of custom Web 2.0 portlets and applications that deliver exceptional user experiences. WebSphere Portlet Factory helps you achieve faster time-to-value, accelerated deployments and greater productivity from your WebSphere Portal implementation.

WebSphere Portlet Factory V6.1.5 delivers the following new key features:

  • Easy creation of rich, interactive applications with advanced Dojo toolkit based User Interface widgets and controls for delivery of exceptional user experiences
  • Visual application construction leveraging drag-and-drop to add functions or modify UI layouts, enabling fast and simple application creation
  • Easy transformation and manipulation of data from multiple back-end systems including combine, filter, group, map, merge, modify and sort capabilities, enabling easy integration and delivery of high-value information
  • Rapid, hassle-free deployment to remote WebSphere Portal Server systems running on-premise or in the cloud
  • Enhanced support for globally distributed team development providing effortless and configureless integration with leading source control systems including IBM Rational® ClearCase®, CVS (Concurrent Versioning System), and Subversion
  • Improved memory and application performance via service layer integration with DynaCache and optimized Web service processing for creation of faster, more scalable applications
  • Optimized and streamlined developer user experience including a simplified and contextual indirect reference picker and improved builder call list with expand/collapse functionality
  • Updated support for leading open standards including JavaScript™ Object Notation (JSON), Java™ API for XML-based Web Services (JAX-WS) and Web Services for Remote Portlets (WSRP) enabling creation of standards-based, interoperable applications
  • Rapid modification of the entire application or specific User Interface look and feel from a centralized theme providing consistent and fast rebranding capabilities
  • Updated support for the latest development platforms including:
    • Eclipse 3.4.2
    • IBM Rational Application Developer
    • IBM Rational Studio Architect V7.5.4
    • WebSphere Integration Developer V6.2

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).


 
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Key prerequisites
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For details, refer to the Hardware requirements and Software requirements sections for details.


 
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Planned availability date
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  • November 20, 2009 (electronic software delivery)
  • December 11, 2009 (media and documentation)

 
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Description
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Portal Pack for SOA Configurations comprises the following products:

  • WebSphere Portal Server, which includes WebSphere Portlet Factory
  • IBM Lotus® ActiveInsight™
  • IBM Lotus Forms Server

Together, they provide the following:

Portal services: WebSphere Portal Server

  • Role-based personalized deployment of composite applications
  • Core portal services that provide employees and customers with timely information and access to applications, people, and processes via a single, consistent user interface
  • Web 2.0 user interface (UI) enhancements for a more intuitive, responsive, and richer user experience.
  • New Page Builder and portal page template creation capabilities that greatly simplify portal page creation and management, further empowering business users and freeing IT.
  • Optional selective portlet start-up that dramatically reduces portal start-up time; integration with popular third-party site analytics solutions to further help optimize portal applications and improve portal cost-of-ownership
  • Added support for mashup creation/editing/sharing - as well as support for the rendering of mashups available from IBM Mashup Accelerator - directly in WebSphere Portal, that delivers greater flexibility and increased value.
  • New WebDav support that allows portal page browsing, editing and storing via external Web design tools; coupled with content authoring via added support for PHP techniques (PHP: Hypertext Preprocessor), these new capabilities greatly expand the community of portal developers/contributors to users with associated skills.

Dashboarding/scorecarding: IBM Lotus ActiveInsight

  • Gauge the health and performance of the business.
  • Access varied data sources and present a composite view.
  • Rapidly create and reuse dashboard components without needing deep Java skills.
  • Easily define and align objectives between multiple users with intuitive usability features.
  • Utilize Click2Action support between scorecard and portlets.
  • Reuse Lotus ActiveInsight components, which are supported by WebSphere Portlet Factory and that can be quickly modified and assembled into composite applications within the portal.

Electronic forms: IBM Lotus Forms Server

  • A natural front end for business processes enabling data collection and use
  • Efficiency of data capture and management
  • User-friendly, security-rich forms
  • Browser-based government-to-consumer (G2C) and business-to-consumer (B2C) applications that are enabled through scalable, security-rich, zero-footprint forms, without requiring download of additional software
  • Integration with portal through a forms portlet, which can be modified and configured using WebSphere Portlet Factory

SOA-based portlet development: WebSphere Portlet Factory

  • Easy creation of rich, interactive applications with advanced Dojo toolkit based UI widgets and controls for delivery of exceptional user experiences
  • Visual application construction leveraging drag-and-drop to add functions or modify UI layouts, enabling fast and simple application creation
  • Easy transformation and manipulation of data from multiple back-end systems including combine, filter, group, map, merge, modify and sort capabilities, enabling easy integration and delivery of high-value information
  • Rapid, hassle-free deployment to remote WebSphere Portal Server systems running on-premise or in the cloud
  • Enhanced support for globally distributed team development providing effortless and configureless integration with leading source control systems including IBM Rational ClearCase, CVS and Subversion
  • Improved memory and application performance via service layer integration with DynaCache and optimized Web service processing for creation of faster, more scalable applications
  • Optimized and streamlined developer user experience including a simplified and contextual indirect reference picker and improved builder call list with expand/collapse functionality
  • Updated support for leading open standards including JavaScript Object Notation (JSON), Java API for XML-Based Web Services (JAX-WS) and Web Services for Remote Portlets (WSRP) enabling creation of standards-based, interoperable applications
  • Rapid modification of the entire application or specific User Interface look and feel from a centralized theme providing consistent and fast rebranding capabilities
  • Updated support for the latest development platforms including:
    • Eclipse 3.4.2
    • IBM Rational Application Developer
    • IBM Rational Studio Architect V7.5.4
    • WebSphere Integration Developer V6.2

Accessibility by people with disabilities

You can request a U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance at

http://www.ibm.com/able/product_accessibility/index.html

 
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Statement of direction
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IBM continues to demonstrate their commitment to the growth of the WebSphere Portal product portfolio and to offerings targeted to the needs of customers interested in SOA implementations. IBM currently intends to provide additional enhancements over time, to match customer needs.

All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice.


 
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Reference information
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Software Announcement 208-151, dated June 24, 2008


 
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Availability of national languages
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Product description            Language                  General availability date
 
Portal Pack SOA V6.1.5         Multilingual              December 11, 2009
                               (Portuguese, French,
                               Danish, Catalan,
                               Russian, Hebrew,
                               Arabic, Thai, Korean,
                               Chinese-Simplified,
                               Ukrainian, Spanish,
                               Portuguese-Brazilian,
                               Croatian, German,
                               Swedish, Japanese,
                               Chinese-Traditional,
                               Hungarian, Norwegian
                               Nynorsk, English,
                               Romanian, Slovenian,
                               Greek, Turkish,
                               Dutch, Czech, Slovakian,
                               Italian, Finnish, Polish)

 
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Program number
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Program    
number     VRM           Program name
 
5724-V02   6.1.5         IBM Portal Pack for SOA Configurations

 
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Education support
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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training Web site

http://www.ibm.com/services/learning/

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.

IBM Software Services for Lotus Education provides education to support many Lotus offerings. For a complete list of offerings visit the Web site

http://www.ibm.com/software/lotus/training

Technical Skills Software Workshop

No-fee technical skills training workshops (English only) for this product are offered to customers and business partners to gain hands-on skills for installing, configuring, operating, and supporting this product. The workshops are ideal for customers and business partners who are in the process of evaluating, or have already purchased it. Workshops are modeled to be 50 to 70% hands-on labs and are continually updated to current product release.

Workshops are delivered in multiple formats, traditional classroom, self-paced (self-study) and instructor led e-learning, all formats have the same content.

Traditional classroom workshops are scheduled and delivered in-person worldwide at IBM and non-IBM locations throughout the year.

Self-paced/self-study workshops enable the student to view the workshop presentations and execute the labs on their own schedule with no travel required. The presentations have speaker notes and allow the student full control to navigate the information. Students reserve a one week period to run the labs on a remote, supported, live environment. Support is provided through a monitored forum.

Note: A fast Internet connection is required.

For more details on current workshop content, schedules, and to register for any workshop format, visit:

https://www.developer.ibm.com/isv/spc/events/

 
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Offering Information
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Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® Web site

http://www.ibm.com/software/passportadvantage

 
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Publications
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No publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.


 
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Technical information
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Specified operating environment

Hardware requirements

For information on the hardware and software requirements, visit the sites:

IBM Lotus ActiveInsight

http://www-306.ibm.com/software/genservers/portal/dashboardframework/s upport/

IBM Lotus Forms

http://www-1.ibm.com/support/docview.wss?rs=3325&uid=swg27010035

WebSphere Portal Server

http://www.ibm.com/support/docview.wss?uid=swg27011987
Software requirements

Refer to the Hardware requirements section for both hardware- and software-related information.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

IBM Portal Pack for SOA Configurations V6.1.5 is available to Passport Advantage customers via electronic download from the Passport Advantage Web site, or as CD-ROM media packages orderable from Passport Advantage. IBM Portal Pack for SOA Configurations V6.1.5 is packaged by platform and is available as separate e-assemblies for download and as separate CD-ROM media packages orderable from Passport Advantage.

This program, when downloaded from the Web site or loaded from the CD-ROM media package, contains the applicable IBM license agreements and License Information (LI) which will be presented for acceptance at the time of installation of the program.

IBM Portal Pack for SOA Configurations 6.1.5 includes:

  • IBM WebSphere Portal Server
  • IBM Lotus Forms Server
  • IBM Lotus ActiveInsight

The LI form numbers for IBM Portal Pack for SOA Configurations 6.1. 5is LRSHR-7VVQC5.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.


 
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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/

 
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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function title          Product group   Product
                                                 category
 
IBM Portal Pack for SOA          WebSphere       WebSphere
Configurations                   Portal          Portal
Program name                    PID        
                                number     Charge unit description
 
IBM Portal Pack for SOA         5724-V02   Per Processor Value Unit (PVU)
Configurations                                   

Charge metrics definitions

Processor Value Unit

Processor Value Unit (PVU) is a unit of measure by which this software product can be licensed. PVU entitlements are based on processor technology (defined within the PVU table1 by processor vendor, brand, type and model number). IBM continues to define a processor, for purposes of PVU-based licensing, to be each processor core on a chip. Each software product has a unique price per PVU. To determine the total cost of deploying an individual software product in a specific hardware environment, you must take the following steps:

  1. For each processor core in the hardware environment on which the software product is to be licensed, determine the PVU requirement based on its processor technology per the PVU table1.
  2. Add the PVU requirements for all processor cores in the hardware environment.
  3. Multiply the software product's price per PVU by the total number of PVUs required as determined in step 2 above.

PVU entitlements are specific to a software product and may not be exchanged, interchanged, or aggregated with PVU entitlements of another software product.

Unless you have deployed eligible sub-capacity products according to the sub-capacity1 terms, you must obtain PVU Proof of Entitlements (PoEs) for the maximum number of activated2 physical processor cores in the hardware environment made available to or managed by the software product. This is also referred to as full capacity licensing.

1
For information regarding PVU and sub-capacity licensing, including the latest PVU table, visit
http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for _customers.html
2
Activated processor cores are physical processor cores that are available for use in a server. They include processor cores:
  • That are activated (available for use) when the server is shipped by the manufacturer
  • That are activated subsequently through activation codes purchased from the server manufacturer by the customer
  • Whose capacity can be limited by the customer through Virtualization technologies, Operating System commands and BIOS settings.

Passport Advantage program licenses

IBM Portal Pack for SOA Configurations

Part description                                         Part
                                                         number
 
IBM Portal Pack for SOA Configurations
IBM Portal Pack for SOA Configurators (PVU) Annual       E04XMLL
 Renewal
IBM Portal Pack for SOA Configurators (PVU) Lic & S&S    D046QLL
 12 Months
IBM Portal Pack for SOA Configurators (PVU)              D046RLL
 Reinstatement 12 Months

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
Portal Pack SOA V6.1.5
IBM Portal Pack for SOA Configurations for Linux® on      BS08QML
 System p® V6.1.5 ML
IBM Portal Pack for SOA Configurations for i5/OS® V6.1.5  BS08RML
 Multilingual
IBM Portal Pack for SOA Configurations for Solaris       BS08SML
 V6.1.5 Multilingual
IBM Portal Pack for SOA Configurations for Windows®       BS08TML
 V6.1.5 Multilingual
IBM Portal Pack for SOA Configurations for AIX® V6.1.5    BS08UML
 Multilingual
IBM Portal Pack for SOA Configurations for Linux on      BS08VML
 System z® V6.1.5 ML
IBM Portal Pack for SOA Configurations for Linux on x86  BS08WML
 V6.1.5 Multilingual
IBM Portal Pack for SOA Configurations for HP-UX V6.1.5  BS08XML
 Multilingual
IBM Portal Pack for SOA Configurations HP-UX on HP       BS08YML
 Intergrity V6.1.5 ML
IBM Portal Pack for SOA Configurations for Sun           BS08ZML
 Sol/SPARC V6.1.5 Multilingua

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Portal Pack SOA V6.1.5

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS08SML
 Configurations Processor    Configurations for Solaris
 Value Unit                  V6.1.5 Multilingual
IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS08WML
 Configurations Processor    Configurations for Linux
 Value Unit                  on x86 V6.1.5 Multilingual
IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS08ZML
 Configurations Processor    Configurations for Sun
 Value Unit                  Sol/SPARC V6.1.5
                             Multilingua
IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS08RML
 Configurations Processor    Configurations for i5/OS
 Value Unit                  V6.1.5 Multilingual
IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS08TML
 Configurations Processor    Configurations for Windows
 Value Unit                  V6.1.5 Multilingual
IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS08XML
 Configurations Processor    Configurations for HP-UX
 Value Unit                  V6.1.5 Multilingual
IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS08UML
 Configurations Processor    Configurations for AIX
 Value Unit                  V6.1.5 Multilingual
IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS08YML
 Configurations Processor    Configurations HP-UX on HP
 Value Unit                  Intergrity V6.1.5 ML
IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS08VML
 Configurations Processor    Configurations for Linux
 Value Unit                  on System z V6.1.5 ML
IBM Portal Pack for SOA     IBM Portal Pack for SOA     BS08QML
 Configurations Processor    Configurations for Linux
 Value Unit                  on System p V6.1.5 ML

 
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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the Program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form number
Program name                              Program    Form number
                                          number
 
IBM Portal Pack for SOA Configurations    5724-V02   L-RSHR-7VVQC5

The program's License Information will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known Program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Handbook for further information at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

Authorization for use on home/Portable computer

The program may be stored on the primary machine and another machine, provided that the program is not in active use on both machines at the same time. You may not copy and use this program on another computer without paying additional license fees.

Product name
 
IBM Portal Pack for SOA Configurations    No
Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Usage restriction

Yes. For additional information refer to the License Information Document that is available on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support (Software Maintenance)

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (also referred to as Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (also referred to as Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
System i Software Maintenance applies

No

Educational allowance available

Not applicable.


 
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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.


 
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Prices
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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet®, if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.


 
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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

ActiveInsight and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, WebSphere, Rational, ClearCase, Lotus, Passport Advantage, System p, i5/OS, AIX, System z, ValueNet and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Windows is a registered trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

 

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Bottom grey rule
 
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