IBM Tivoli Composite Applications Manager for Transactions V7.2 monitors all aspects of the performance of composite applications

IBM United States Software Announcement 209-423
November 24, 2009

 
 ENUS209-423.PDF (173KB)

Table of contents   Document options  
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications
 
Printable version Printable version

 
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At a glance
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IBM® Tivoli® Composite Application Manager for Transactions V7.2 provides unparalleled problem isolation and end-user response time management. New features include:

  • Agentless user and session tracking for Web-based applications
  • Robotic screen capture on failure
  • Rational® functional tester integration
  • Increased domain coverage, including IMS™ connect and CICS® to IMSDB tracking
  • Topology persistence
  • Cross-portfolio integration with IBM Tivoli Application Dependency Manager, IBM Tivoli Business Service Manager, IBM Tivoli Compopsite Application Manager for Application Diagnostics, and Rational test products
  • Improved time-to-value through enhanced install and auto-baselining enhancements
  • Enhanced workspaces for easier navigation

For ordering, contact your IBM representative or an IBM Business Partner. For more information, contact the Americas Call Centers at 800-IBM-CALL (426-2255).

Reference: YE001


 
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Overview
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IBM Tivoli Composite Application Manager for Transactions V7.2 offers a comprehensive end-to-end transaction management solution for IT operations that need to track transaction flows across heterogeneous environments. It is designed to monitor, alert, and report on the availability and response time of business transactions, and deliver rapid problem isolation by tracking the transaction as it flows across the application infrastructure.

Enhancements

  • Delivers true end-to-end transaction tracking across heterogeneous environments
  • Proactively recognizes and isolates transaction performance bottlenecks in complex composite applications
  • Automatically determines transaction topology layouts and performance baselines
  • Supports synchronous and asynchronous transactions
  • Measures end-user response time for both real-user and robotic transactions
  • Provides Internet service monitoring of 25 protocols
  • Includes industry-leading, cross-platform domain coverage:
    • WebSphere® techologies, including WebSphere Application Server, WebSphere Enterprise Service Bus, WebSphere Process Server, WebSphere CE, and WebSphere Datapower
    • Oracle Weblogic
    • JBoss
    • Sun JES
    • SAP NetWeaver
    • IMS
    • CICS
    • CICS Transaction Gateway
    • MQ
    • MQ Message Broker
    • Tuxedo
    • MQI
    • JDBC
    • IMS Connect
    • CICS->IMS database (IMSDB)
    • .NET
    • Application Response Measurement (ARM) instrumentation

 
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Key prerequisites
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Refer to the Software requirements and Hardware requirements sections.


 
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Planned availability date
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November 27, 2009: eGA for distributed product
December 11, 2009: pGA for distributed and host product

 
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Description
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IBM Tivoli Composite Application Manager for Transactions V7.2 is an end-to-end transaction management solution that delivers unparalleled, integrated management tools for your Web and enterprise infrastructure to help maintain the availability and performance of your on-demand business. Part of the IBM Tivoli family of application management solutions, Tivoli Composite Application Manager for Transactions helps you avoid critical performance problems by proactively recognizing and isolating problems early, before they impact the user and other end users.

Tivoli Composite Application Manager for Transactions V7.2:

  • Combines full-featured response time monitoring with state-of-the-art transaction tracking
  • Allows IT operations staff to visualize transaction paths and connections with automatically generated transaction topologies
  • Automatically recognizes and isolates transaction performance problems
  • Enables proactive management of transactions, identifying bottlenecks, and other potential problems before they impact customer satisfaction
  • Allows unified, end-to-end transaction tracking across heterogeneous environments
  • Provides unparalleled support across both distributed and mainframe platforms, including popular J2EE, messaging, database, ESB, and transaction processing systems
  • Includes automatic topology determination and baseline generation
  • Supports synchronous and asynchronous transactions
  • Allows response time monitoring of both real-user and synthetic transactions
  • Provides Internet service monitoring of 25 protocols
  • Integrates tightly with other Tivoli monitoring products
  • Is highly scalable

New features in V7.2:

  • The ability to track real transaction by user ID and session
  • Screen capture on failure for robotic transactions
  • Appliance-mode support for both HTTP and HTTPS real-user transactions
  • The integration of Rational Functional Tester for advanced robotic transaction playback
  • Support for subtransaction thresholds in robotic scripts
  • Increased domain coverage, including IMS connect and CICS to IMSDB tracking
  • Additional transaction tracking API bindings including .NET
  • Cross-portfolio integration with IBM Tivoli Application Dependency Manager, IBM Tivoli Business Service Manager, IBM Tivoli Composite Application Manager for Application Diagnostics, and Rational test products
  • Improved time-to-value through enhanced install and auto-baselining enhancements
  • Enhanced workspaces for easier navigation
  • Support for IBM Tivoli Monitoring V6.2.2

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

Value Unit-based pricing for System z products

Value Unit pricing for eligible IBM System z® IBM International Program License Agreement (IPLA) programs enables a lower cost of incremental growth and enterprise aggregation. Each System z IPLA product with Value Unit pricing has a single price per Value Unit and a conversion matrix, called Value Unit Exhibit, for converting from some designated measurement to Value Units. Most commonly, Millions of Service Units (MSUs) is the measurement designated by IBM to be converted to Value Units. Some other measurements are engines or messages. Since MSUs are the most common measurement, that measurement will be used for the remainder of this description.

Value Unit pricing offers price benefits for you. For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Each of the various Value Unit Exhibits stipulate that the larger your required license capacity, the fewer Value Units per MSU you will need. Value Unit Exhibits are uniquely identified by a three digit code and referred to using the nomenclature VUExxx, where xxx is the three digit code.

Subsequent acquisitions of Value Unit priced programs offer additional price benefits. The quantity of each System z IPLA program that you have acquired is referred to as entitled license capacity. If you wish to grow your entitled license capacity for a System z IPLA program, the calculation to determine additional needed Value Units is based upon the number of Value Units already acquired.

For each System z IPLA program with Value Unit pricing, you should:

  • Determine the required license capacity, in MSUs
  • Aggregate the MSUs across the enterprise
  • Convert the total MSUs to Value Units, using the applicable Value Unit Exhibit
  • Multiply the price per Value Unit by the total number of Value Units to determine the total cost

To simplify conversion from the designated measurement to Value Units or vice-versa, use the Value Unit Converter Tool. For additional information or to obtain a copy of the Value Unit Converter Tool, visit the Value Unit Converter Tool Web site

http://ibm.com/zseries/swprice/vuctool

Note that Value Units of a given product cannot be exchanged, interchanged, or aggregated with Value Units of another product.

To determine the required license capacity for the System z IPLA program you selected, refer to the Terms and conditions section.


 
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Program number
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Program         Program
number    VRM   name
 
5724-S79  7.2   IBM Tivoli Composite Application Manager for
                Transactions
5698-B27  7.2   IBM Tivoli Composite Application Manager for
                Transactions for z/OS

Product identification number

IBM Tivoli Composite Application Manager for Transactions for z/OS®, V7.2

                    Subscription and
Program PID number  Support PID number
 
5698-B27            5698-R14 

 
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Education support
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Comprehensive education for IBM Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit

http://www-306.ibm.com/software/tivoli/education/

 
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Offering Information
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Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

 
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Publications
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The following hardcopy publications are shipped with the basic machine-readable material for Composite Application Manager for Transactions for z/OS, V7.2:

                                                            Order
Title                                                       number
 
IBM Tivoli Composite Application Manager for Transactions   GI11-8930
 File Transfer Enabler for z/OS Program Directory
IBM Tivoli Composite Application Manager for Transactions   GI11-8931
 on z/OS Program Directory

The publications listed below will be available in English on a Quick Start CD-ROM and can be downloaded from the following Web site on the general availability date. Translated copies in selected languages will be available for download within 60 days of the general availability date.

http://www-306.ibm.com/software/tivoli/library/
                                                            Order
Title                                                       number
 
IBM Tivoli Composite Application Manager for Transactions   SC27-2498
 V7.2 Administrator's Guide
IBM Tivoli Composite Application Manager for Transactions   SC27-2499
 V7.2 Installation and Configuration Guide
IBM Tivoli Composite Application Manager for Transactions   SC27-2801
 V7.2 Installation and Configuration Guide for z/OS
IBM Tivoli Composite Application Manager for Transactions   SC27-2802
 V7.2 Transaction Tracking API Guide
IBM Tivoli Composite Application Manager for Transactions   SC27-2803
 V7.2 User's Guide

The following publication will be available for download in English by November 24, 2009. Translated copies in selected languages will be available for download within 60 days of the English availability date.

                                                            Order
Title                                                       number
 
IBM Tivoli Composite Application Manager for Transactions   GC27-2804
 V7.2 Troubleshooting Guide

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded in all countries, free of charge, where IBM does business.


 
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Technical information
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Specified operating environment

Hardware requirements

Tivoli Composite Application Manager for Transactions V7.2 runs on hardware capable of supporting the software requirements listed in the Software requirements section.

Software requirements

Distributed environment

For the Internet service monitoring agent

  • IBM AIX® V5.2 or V5.3

    Installation on AIX requires IBM XL C/C++ Enterprise Edition V8.0 for AIX Runtime Environment. For information about this package, refer to

    http://www-1.ibm.com/support/docview.wss?rs=2222&context=SSTJ5T&tc=SSENT9&uid=swg24010670&loc=en_US&cs=utf-8&lang=en
  • Red Hat Enterprise Linux® AS/ES 4.0 or 5.0 (32 bit and 64 bit)

    Installation on Red Hat Enterprise Linux AS/ES 4.0 requires the C++ shared library libstdc++.so.5. If this library is not available on the target machine, the installation process fails and reports an error related to libstdc++.so.5. To resolve this, install the package compat-libstdc++-33-3.2.3-47.3 or a later version of this package. Installation on Red Hat Enterprise Linux AS/ES 5.0 requires the package libXp-1.0.0-8.

  • Sun Solaris SPARC 8, 9, or 10

    Installation on Solaris requires the following patches:

    • Version 8 (32-bit) patch 108434-22, or later
    • Version 8 (64-bit) patch 108435-22, or later
    • Version 9 (32-bit) patch 111711-16, or later
    • Version 9 (64-bit) patch 111712-16, or later
    • Version 10 patch 119963-08, or later
  • Microsoft® Windows®
    • Windows 2000 Server
    • Windows 2000 Advanced Server
    • Windows 2003 Server Standard
    • Windows 2003 Server Enterprise
    • Windows 2003 Server Web Edition

For the client response time management agent (refer to Note 1)

  • Windows 2000 Server with SP 4
  • Windows 2000 Advanced with SP 4
  • Windows 2000 Server Standard Edition (SE) or Enterprise Edition (EE)
  • Windows 2003 Server SE or EE (including 64-bit support on AMD64 and EM64T)
  • Windows XP Professional with SP 2
  • Windows Vista
  • Windows 2008
  • IBM AIX V5.2, V5.3, V5.3L, or V6.1
  • Solaris 9 or 10 (zones)
  • HP-UX 11i V2 or V3 (PA-RISC)
  • Linux on System x®
    • RHEL 4.0 or 5.0 (including 64-bit support on AMD64 and EM64T)
    • SLES 9, 10 or 11 (including 64-bit support on AMD64 and EM64T)
    • Red Flag Advanced Server (RFAS) 5.0

For the robotic response time management agent (refer to Note 1)

  • Windows 2000 Server with SP 4
  • Windows 2000 Advanced with SP 4
  • Windows 2000 Server SE or EE
  • Windows 2003 Server SE or EE (including 64-bit support on AMD64 and EM64T)
  • Windows XP Professional with SP 2
  • Windows Vista
  • Windows 2008
  • IBM AIX V5.2, V5.3, V5.3L, or V6.1
  • Solaris 9 or 10 (zones)
  • Red Flag Advanced Server (RFAS) 5.0
  • HP-UX 11i V2 or V3 (PA-RISC)
  • Linux on System x
    • RHEL 4.0 or 5.0 (including 64-bit support on AMD64 and EM64T)
    • SLES 9, 10, or 11 (including 64-bit support on AMD64 and EM64T)
    • Red Flag Advanced Server (RFAS) 5.0

For the Web response time management agent (refer to Note 1)

  • Windows 2000 Server with SP 4
  • Windows 2000 Advanced with SP 4
  • Windows 2000 Server SE or EE
  • Windows 2003 Server SE or EE (including 64-bit support on AMD64 and EM64T)
  • Windows XP Professional with SP 2
  • IBM AIX V5.2, V5.3, V5.3L, or V6.1
  • Solaris 9 or 10 (zones)
  • HP-UX 11i V2 or V3 (PA-RISC)
  • Linux on System x
    • RHEL 4.0 or 5.0 (including 64-bit support on AMD64 and EM64T)
    • SLES 9, 10, or 11 (including 64-bit support on AMD64 and EM64T)
    • Red Flag Advanced Server 5.0

For the application management console agent (refer to Note 1)

  • Windows 2000 Server with SP 4
  • Windows 2000 Advanced with SP 4
  • Windows 2000 Server SE or EE
  • Windows 2003 Server SE or EE (including 64-bit support on AMD64 and EM64T)
  • Windows XP Professional with SP 2
  • IBM AIX V5.2, V5.3, V5.3L, or V6.1
  • Solaris 9 or 10 (zones)
  • HP-UX 11i V2 V3 (PA-RISC)
  • Linux on System x
    • RHEL 4.0 or 5.0 (including 64-bit support on AMD64 and EM64T)
    • SLES 9, 10, or 11 (including 64-bit support on AMD64 and EM64T)
    • Red Flag Advanced Server 5.0

To collect HTTP and HTTPS performance data from Web servers using the Web response time management agent

  • IBM AIX V5.3 or V5.3L
    • IBM HTTP Server V6.0, or later, V2.0.47, or later, or V1.3, or later
    • Apache Web Server V2.0.47, or later, or V2.2.0
  • Solaris 9 or 10
    • IBM HTTP Server V6.0, or later, V2.0.47, or later, or V1.3, or later
    • Sun iPlanet Web Server V6.0, or later, or V6.1, or later
    • Apache Web Server V2.0.47, or later, or V2.2.0
  • HP-UX 11i V2 (PA-RISC)
    • IBM HTTP Server V6.0, or later, V2.0.47, or later, or V1.3, or later
    • Sun iPlanet Web Server V6.0, or later, or V6.1, or later
    • Apache Web Server V2.0.47, or later, or V2.2.0
  • Microsoft Windows
    • IBM HTTP Server V6.0, or later, V2.0.47, or later, or V1.3, or later
    • Microsoft IIS 6.0, or later
    • Sun iPlanet Web Server V6.0, or later, or V6.1, or later
    • Apache Web Server V2.0.47, or later, or V2.2.0 (HTTP only)
  • Linux on System x
    • IBM HTTP Server V6.0, or later, V2.0.47, or later, or V1.3, or later
    • Apache Web Server V2.0.47, or later, or V2.2.0 (HTTP only)

To collect performance data from Windows client applications, you need:

  • SAP GUI R/3 V6.2 or V6.4
  • Lotus Notes® V6, or later, or 7, or later
  • IBM Personal Communications V5.x
  • Hummingbird Exceed V11
  • Attachmate Extra V8 TN3270 Emulators
  • Microsoft Outlook 2000 or 2003
  • Customer defined application using ETEWatch® Customizer

For robotic playback of the following record and playback tools, you need:

  • IBM Rational Performance Tester V8.0, or later
  • IBM Rational Functional Tester V8.1, or later
  • IBM Rational Robot Service Release (SR) 6, or later
  • Mercury LoadRunner V8, or later
  • Command line programs

For configuration and to view collected data, you need:

  • Microsoft Internet Explorer 6 with SP 1, or later on Microsoft Windows

To collect Application Response Measurement (ARM)-based performance data from DB2®, you need:

  • DB2 V8.2, or later
  • DB2 Universal Java™ Database Connectivity (JDBC) driver with connection pooling and IBM WebSphere Application Server V5.1.1, or later (not supported on IBM System z or System i®)

To collect ARM-based performance data from Web servers, you need:

  • The plug-ins provided in IBM WebSphere Application Server V5.1.1, or later
  • One of the supported servers:
    • Apache Server
    • IBM HTTP Server
    • Internet Information Server
    • Lotus® Domino® Enterprise Server
    • Sun Java System Web Server
    • Covalent Enterprise Ready Server

For the transaction tracking component

  • Windows 2003 Standard Edition or Enterprise Edition - x86
  • Windows 2008 Standard Edition or Enterprise Edition - x86
  • IBM AIX V5.3 or V5.4 - IBM Power®
  • Solaris 9 or 10 - SPARC
  • Linux on System x:
    • Novell Desk Top 9
    • Red Hat Desktop 4.0 or 5.0
    • Red Hat Enterprise Linux 4 or 5
    • SUSE Linux Enterprise Desktop 10
    • SUSE Linux Enterprise Server 10

The above operating systems are tolerated, if running in 64-bit mode, with applications only running in 32-bit mode.

Note 1: Agents support running on a 64-bit system in 32-bit compliant mode. None of the agents run as native 64-bit applications.

z/OS environment

For transaction tracking on z/OS

  • z/OS V1.9, or later
  • All supported versions of Language Environment® (LE) and the C/C++, COBOL, PL/I compilers, and the HLASM Assembler (for the API)
  • WebSphere MQ for z/OS V6.0 or V7.0

Data collectors

For the CICS Transaction Server (CICS TS) data collector agent

  • CICS TS V3.1 or V3.2 and their prerequisites, as documented in the CICS Transaction server support guides, which can be accessed at the following Web sites.

For CICS TS V3.1

http://publib.boulder.ibm.com/infocenter/cicsts/v3r1/index.jsp

For CICS TS V3.2

http://publib.boulder.ibm.com/infocenter/cicsts/v3r2/index.jsp
  • Simple Object Access Protocol (SOAP) over HTTP transaction tracking support is only available for CICS TS V3.1 and V3.2.

For the IMS data collector agent

  • IMS V9.1 or V10

For the MQ data collector agent

  • WebSphere MQ V6.0 or V7.0

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Direct customer support

Direct customer support is provided by IBM Operational Support Services - SoftwareXcel. This fee service enhances your productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services - SoftwareXcel helps answer questions pertaining to usage and suspected software defects for eligible products.

Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968).

For technical support or assistance, contact your IBM representative or visit

http://www.ibm.com/support
Packaging

Composite Application Manager for Transactions V7.2 for the distributed environment is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (part number CT53GML)
  • CD-ROM
  • Publications (refer to the Publications section)

Composite Application Manager for Transactions for z/OS, V7.2 for the z/OS environment is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (GI11-8929)
  • 3480 tape cartridge
  • Publications (refer to the Publications section)

This program, when downloaded from a Web site, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

Composite Application Manager for Transactions V7.2 uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.


 
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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/

 
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IBM Tivoli Enhanced Value-Based Pricing
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IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment- Managed Licensing Model, which uses a managed-environment approach -- whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered, as needed, without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

For servers with physical or logical (sometimes called virtual) partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster.

Enhanced Value-Based Pricing recognizes the convergence of RISC and UNIX®, and Microsoft Windows and Intel® technologies, in order to simplify your licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-System z server platforms or operating systems. For some products, this platform neutrality extends to System z and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

Client device or client

A client device is a computing device that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, automated teller machines, point- of-sale terminals, tills and cash registers, and kiosks.

Enterprise

An enterprise is a person or single entity and the subsidiaries owned by more than 50 percent.

IBM Integrated Facility for Linux (IFL)

This optional facility enables additional processing capacity exclusively for Linux workload, with no effect on the model designation of a System z or S/390® server. Consequently, executing Linux workload on the IFL will not, in most cases, result in any increased IBM software charges for z/OS, OS/390®, VM, VSE, or TPF operating systems and applications. There is, as indicated, a charge associated with the IFL, and there may also be a charge for applications that run on the IFL.

The IFL may be dedicated to a single Linux-mode logical partition or it may be shared by multiple Linux-mode logical partitions. Installations should note that the Linux workspace enabled by this facility will not support any of the traditional S/390 operating systems (OS/390, TPF, VSE, or VM). Only Linux applications or Linux operating in conjunction with the Virtual Image Facility, an environment that operates within a logical partition or in native S/390 mode and provides the capability to create multiple Linux images, are supported by IBM S/390 IFL.

Managed processor (charging under full capacity in the managed environment)

Charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors, which require PoEs, are defined in the License Information's program-unique terms.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. The program may not run on some or all of the processors for which PoEs are required by the program's valuation method.
  4. In the System z IFL environment, each IFL engine is considered a single physical processor.
  5. Threading, a technique that makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blades with which the program is affiliated.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage® Web site
    http://www.ibm.com/software/passportadvantage

Millions of Service Units (MSUs)

MSU is defined as millions of CPU service units per hour, which is the measure of capacity used to describe the computing power of the hardware processors on which S/390 or System z software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).

For more detailed information about System z software pricing, go to

http://www-03.ibm.com/systems/z/resources/swprice/

Processor (per processor charging under full capacity)

In full capacity charging, PoE must be acquired for all activated processors (available for use) that are on the server where the program or a component of the program is run.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. In the System z IFL environment, each IFL engine is considered a single physical processor.
  4. Threading, a technique that makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  5. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run.
  6. When a server is shipped with six processors, but two of them are inactive, four processors are active for the customer.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor value unit conversion table on the Passport Advantage Web site
    http://www.ibm.com/software/passportadvantage

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more user or client devices over a network. A PoE must be obtained for each server on which the program or a component of the program is run or for each server managed by the program. Where blade technology is employed, each blade is considered a separate server.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes.

Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot: A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files, or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Value Units

A Value Unit is a pricing charge metric for program license entitlements that is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurements are processor cores and MSUs. However, for select programs, there are other designated measurements such as servers, users, client devices, and messages. The number of Value Unit entitlements required for your specific implementation of the given program must be obtained from a conversion table associated with the program. You must obtain a PoE for the appropriate number of Value Unit entitlements for your implementation. The Value Unit entitlements of a given program cannot be exchanged, interchanged, or aggregated with Value Unit entitlements of another program. Whenever the designated measurement is a processor core, not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web Site

http://www.ibm.com/software/passportadvantage

Product and licensing Web sites

A complete list of IBM Tivoli products is available at

http://www.ibm.com/software/tivoli

IBM Tivoli product licensing documents are available at

http://www.ibm.com/software/tivoli/products/licensing.html

Passport Advantage for the distributed product

Through the Passport Advantage Agreement, you may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total Passport Advantage points value of the applicable acquisitions. Passport Advantage points are only used for calculating the Entitled Passport Advantage discount.

To determine the required IBM Tivoli product configuration under Passport Advantage, the IBM Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total Passport Advantage points value:

  1. Analyze your environment to determine the number of charge units for a product. The quantity of each product's part numbers to be ordered is determine by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each IBM Tivoli product part number. The Passport Advantage point value for the applicable part number, multiplied by the quantity for that part number, will determine the Passport Advantage points for that IBM Tivoli product part number. The sum of these Passport Advantage points determines the Passport Advantage point value of the applicable IBM Tivoli product authorizations, which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total Passport Advantage points value.

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following

http://www.ibm.com/software/passportadvantage

The following Passport Advantage part number categories may be orderable:

  • License and Software Subscription and Support 12 Months - This is the product authorization with Software Subscription and Support to the first anniversary date.
  • Software Subscription and Support Annual Renewal - This is the Software Subscription and Support renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Subscription and Support Reinstatement 12 months - This is for customers who have allowed their Software Subscription and Support to expire, and later wish to reinstate their Software Subscription and Support.
  • Media packs - These are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs - These contain printed documentation such as the User's Guide and Release Notes.

Pricing examples

The following examples are provided to illustrate your licensing requirements.

References to processor-based licensing do not represent the actual number of entitlements required. Entitlement requirements are Value Unit-based, with the exception of IBM Tivoli Storage Manager. Processors referenced in these examples represent the designated measurement on which the required number of Value Unit entitlements will be calculated. The number of Value Units required per processor will depend on the processor type. For more information, refer to the Value Unit definition in IBM Tivoli Enhanced Value-Based Pricing terminology definitions. To determine the number of Value Unit entitlements required per processor, refer to the processor Value Unit conversion table on the Passport Advantage Web site

http://www.ibm.com/software/passportadvantage

References to all other non-processor-based metrics do represent the actual number of entitlements required, unless other designated measurements are referenced or unless otherwise specified.

Pricing example for Composite Application Manager for Transactions V7.2 for the distributed platform

The customer's overall core environment includes:

Distributed servers

  • Twenty uniprocessors
  • Sixty-five 2-way servers
  • Twelve 4-way servers
  • One 8-way server
  • One 12-way server with two virtual or logical partitions
  • One 14-way server
  • One 16-way Sun Ultra server with two 8-way physical partitions (only one of which is managed by IBM Tivoli applications)
  • One 24-way server
  • One z800 server with two uniprocessor IFLs running Linux (for example, Linux on System z)

Note:Linux on System z offerings may not be available for all IBM Tivoli products. This licensing example assumes such availability. Linux on System z offerings have distinctly orderable part numbers in Passport Advantage, and should be used when ordering entitlements for IFLs running Linux.

If pricing products without a Linux on System z offering, you should exclude the z800 server entitlement requirement indicated below.

Composite Application Manager for Transactions is based upon the IBM Tivoli Environment-Managed Licensing Model.

The number of licenses required depends upon the type of monitoring being done. Each type is described below.

Client response

Count the number of clients on which the client response monitor will be run. For example, to monitor Lotus Notes on 100 Windows XP desktop systems requires 100 Client Device licenses.

Web response

The customer wants to manage the Web server environment, which requires Value Unit entitlements associated with the following number of processors:

                            Quantity in customer   Processors to be
Systems managed             environment            licensed
 
Uniprocessor                20                       20
2-way                       65                      130
4-way                       12                       48
8-way                        1                        8
12-way (two logical          1                       12
partitions)
14-way                       1                       14
16-way (two physical         1                       16
partitions, one of which
is managed by IBM Tivoli
applications)
24-way                       1                       24
z800 server with two         1                        2
uniprocessor IFLs
(requires Linux on
System z availability)
 
Total processors to be licensed                    274

Robotic response

Similar to Web response monitoring, but in the case of robotic response monitoring, the number of licenses is determined by where the robot is being run, sometimes called points of presence. It doesn't matter how many servers or devices make up the transaction. In this example, the customer wants to monitor transactions from several points of presence, which requires Value Unit entitlements associated with the following number of processors:

Systems managed             Environment          Licensed
 
Uniprocessor                4                     4
2-way                       4                     8
4-way                       2                     8
 
Total processors to be                           20
licensed

Transaction tracking

Transaction tracking is licensed based on the environment through which the transaction is being tracked, which determines the number of required Value Units. In this example, the transactions run across the following environment:

                            Quantity in customer  Processors to be
Systems managed             environment           licensed
 
Uniprocessor                20                     20
2-way                       65                    130
4-way                       12                     48
8-way                        1                      8
12-way (two logical          1                     12
partitions
14-way                       1                     14
16-way (two physical         1                     16
partitions, one of which
is managed by IBM Tivoli
applications)
24-way                       1                     24
z800 server with two         1                      2
uniprocessor IFLs
(requires Linux on
System z availability)
 
Total processors to be                            274
licensed

Pricing example for Composite Application Manager for Transactions for z/OS, V7.2 - host z/OS platform

Composite Application Manager for Transactions for z/OS, V7.2 requires a single distributed processor entitlement for ARM to enable the management agent. In addition, the z/OS entitlements should follow the MSU to Value Unit scale below.

System z server = one 1,500 MSU System z server

The product in this example employs Value Unit slope Value Unit Exhibit 007 (VUE007). The scales below are used to calculate the equivalent number of Value Units for a specified number of MSUs.

If the customer has installed 1,500 MSUs, the applicable number of Value Units is:

MSUs                    Value Units/MSU         Value Units
 
Base      3             1.00                      3.00
Tier A    42             .45                     18.90
Tier B   130             .36                     46.80
Tier C   140             .27                     37.80
Tier D 1,185             .20                    237.00
Total  1,500                                    343.50

When calculating the total number of Value Units, the sum is rounded up to the next integer. In this example, the customer needs to license 344 Value Units.

Value Units for non MSU-based S/390 processors:

System                Value Units/System
 
MP3000 H30             6
MP3000 H50             8
MP3000 H70            12
ESL models             2

Value Units for IBM 9672 processors are based upon the full capacity of these systems. This is applicable to all System z systems measured on MSU capacity. Information on MSU capacities can be found in the IBM System/370™, System/390® and System z Machine Exhibit, Z125-3901.


 
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Ordering information
Bottom rule

The distributed product in this announcement is only available via Passport Advantage. It is not available as shrinkwrap.

Product group: Tivoli
 
Product Identifier Description                            PID
 
IBM Tivoli Composite Application Manager for Transactions 5724-S79
V7.2 (for the distributed platform)
IBM Tivoli Composite Application Manager for Transactions 5698-B27
for z/OS, V7.2
 
Product category: Application Management

The z/OS program in this announcement has Value Unit-Based pricing.

Program
number    Program name                           Value Unit exhibit
 
5698-B27  IBM Tivoli Composite Application       VUE007
          Manager for Transactions for z/OS,
          V7.2

For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Your required license capacity is based upon the following factors:

  • The System z IPLA program you select
  • The applicable Value Unit Exhibit
  • The applicable terms
  • Whether your current mainframes are full capacity or sub-capacity

Value Unit exhibit VUE007

            MSUs      MSUs
            minimum   maximum   Value Units/MSU
 
Base          1         3       1
Tier A        4        45       0.45
Tier B       46       175       0.36
Tier C      176       315       0.27
Tier D      316         +       0.2

Value Units for mainframes without MSU ratings:

Hardware     Value Units/machine
 
MP3000 H30    6
MP3000 H50    8
MP3000 H70   12
ESL models    2

Ordering z/OS through the Internet

ShopzSeries provides an easy way to plan and order your z/OS ServerPac or CBPDO. It will analyze your current installation, determine the correct product migration, and present your new configuration based on z/OS. Additional products can also be added to your order (including determination of whether all product requisites are satisfied). ShopzSeries is available in the U.S. and several countries in Europe. In countries where ShopzSeries is not available yet, contact your IBM representative (or IBM Business Partner) to handle your order via the traditional IBM ordering process. For more details and availability, visit the ShopzSeries Web site at

http://www14.software.ibm.com/webapp/ShopzSeries/ShopzSeries.jsp

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Entitled maintenance offerings description
 
ITCAM for Transactions Client Response Client Device
ITCAM for Transactions Web Robotic Response Tracking PVU
ITCAM for Transactions Web Robotic Response Tracking PVU
for Linux on Series z
 
Media pack description                                   Part number
 
IBM Tivoli Composite Application Manager for             BJ0UAML
Transactions V7.2 Media Pack

Current licensees

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for the distributed product in Passport Advantage

Passport Advantage allows you to have a common anniversary date for Software Subscription and Support renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of Software Subscription and Support. Software Subscription and Support in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Subscription and Support will renew at the common anniversary date for twelve full months of Software Subscription and Support.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Support Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Subscription and Support.

The quantity to be specified for the Passport Advantage part numbers in the following table is per processor Value Units and per client devices. To order a chargeable option for Passport Advantage, specify the desired part number and quantity.

The following part numbers were previously announced in Software Announcement 208-243, dated October 07, 2008.

Description                                                   Part number
 
ITCAM FOR TRANSACTIONS WEB ROBOTIC RESP TRCK LZ VU LIC+SW     D03LELL
 S&S 12 MO
ITCAM FOR TRANSACTIONS WEB ROBOTIC RESP TRCK LZ VU SW S&S     D03LFLL
 REINSTATE 12 MO
ITCAM FOR TRANSACTIONS WEB ROBOTIC RESP TRCKING VU LIC+SW     D03LGLL
 S&S 12 MO
ITCAM FOR TRANSACTIONS WEB ROBOTIC RESP TRCKING VU SW S&S     D03LHLL
 REINSTATE 12 MO
IBM TIVOLI COMPOSITE APPL MGR FOR TRANSACTIONS PROC DAY       D043JLL
 OOCOD TEMP USE CHRG
ITCAM FOR TRANSACTIONS WEB ROBOTIC RESP TRCK LZ VU ANNUAL     E04KILL
 SW S&S RNWL
ITCAM FOR TRANSACTIONS WEB ROBOTIC RESP TRCKING VU ANNUAL     E04KJLL
 SW S&S RNWL
 
ITCAM FOR TRANSACTIONS FOR CLIENT RESP CLIENT DEV LIC+SW S&S  D03L8LL
 12 MO
ITCAM FOR TRANSACTIONS FOR CLIENT RESP CLIENT DEV SW S&S      D03L9LL
 REINSTATE 12 MO
ITCAM FOR TRANSACTIONS FOR CLIENT RESP CLIENT DEV ANNUAL SW   E04KELL
 S&S RNWL

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

Description                                            Part number
 
IBM Tivoli Composite Application Manager for           BJ0UAML
Transactions V7.2 CD-ROM media pack - multilingual

IBM Tivoli Composite Application Manager for Transactions V7.2 is also available, via Web download, from Passport Advantage.

Ordering information for the MSU-based z/OS product

Translation from MSUs to Value Units
 
          MSUs             Value Units/MSU
 
Base        1-3            1.00
Tier A      4-45            .45
Tier B     46-175           .36
Tier C    176-315           .27
Tier D    316+              .20

When running on the z/OS platform, IBM Tivoli Management Services on z/OS, V6.2 may be a corequisite to IBM Tivoli Composite Application Manager for Transactions for z/OS, V7.2 if you do not already have IBM Tivoli Monitoring V6.2 in your enterprise. To obtain a limited use, no charge license for IBM Tivoli Management Services on z/OS, V6.2, you must place a separate order for program number 5698-A79 and agree to the terms of the IBM license for that program. This is necessary to use the transaction reporter function of IBM Tivoli Composite Application Manager for Transactions for z/OS, V7.2.

To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.

Note: If you are running IBM Tivoli Management Services on z/OS, you must order the file transfer enabler for z/OS feature for Composite Application Manager for Transactions for z/OS, V7.2 (5698-B27). This no-charge feature is a z/OS library component that enables the transfer of files to and from agents of the response time component of Composite Application Manager for Transactions for z/OS, V7.2 when running the IBM Tivoli Monitoring framework on z/OS.

Program name: IBM Tivoli Composite Application Manager for
              Transactions for z/OS, V7.2
Program PID: 5698-B27
 
Entitlement                                License option/
identifier   Description                   Pricing metric
 
S0156K9      Transaction tracking on       Basic OTC, per Value Unit
             z/OS                          Basic OTC, per MSU-day TUC
 
S0156KB      File transfer enabler for     Basic OTC, per Value Unit
             z/OS
  
Orderable
supply ID  Description             Language       Distribution medium
 
S0156KD    Transaction tracking    Multilingual   3480 tape cartridge
           on z/OS
 
S0156KG    File transfer enabler   Multilingual   3480 tape cartridge
           for z/OS
 
Subscription and Support PID: 5698-R14
 
Entitlement                          License option/
identifier   Description             Pricing metric
 
S014ZXG      Transaction tracking    Basic ASC, per Value Unit SW S&S
             on z/OS S&S             No charge, decline SW S&S
                                     Per MSU SW S&S registration
 
S014ZXF      File transfer enabler   Basic ASC, per Value Unit SW S&S
             for z/OS S&S            No charge, decline SW S&S
                                     Per MSU SW S&S registration
  
Orderable
supply ID  Description             Language      Distribution medium
 
S014ZXD    Transaction tracking    Multilingual  Hardcopy publication
           on z/OS
 
S014ZXJ    File transfer enabler   Multilingual  Hardcopy publication
           for z/OS

Subscription and Support

Subscription and Support must be ordered to receive voice technical support via telephone during normal business hours, and future releases and versions, at no additional charge. The capacity of Subscription and Support (for example, Value Units or number of processors) must be the same as the capacity ordered for the product licenses.

To order, specify the Subscription and Support program product number and the appropriate license or charge option.

IBM is also providing Subscription and Support for these products, via a separately purchased offering, under the terms of the IBM International Agreement for Acquisition of Software Maintenance (IAASM). This offering:

  • Includes and extends the support services provided in the base support to include technical support via telephone during normal business hours.
  • Entitles customers to future releases and versions, at no additional charge. Note that the customer is not entitled to new products.

When Subscription and Support is ordered, the charges will automatically renew annually unless cancelled by the customer.

Customized Offerings for z/OS host products

Product deliverables are shipped only via Customized Offerings (for example, CBPDO, ServerPac, SystemPac®).

CBPDO and ServerPac are offered for Internet delivery, where ShopzSeries product ordering is available. Internet delivery of ServerPac may help improve automation and software delivery time. For more details on Internet delivery, refer to the ShopzSeries help information at

http://www.software.ibm.com/ShopzSeries

Media type for this software product is chosen during the Customized Offerings ordering process. Based on your customer environment, it is recommended that the highest possible density tape media is selected. Currently offered media types are:

  • CBPDOs - 3480, 3480 Compressed, 3490E, 3590, 3592*
  • ServerPacs - 3480, 3480 Compressed, 3490E, 3590, 3592*
  • SystemPacs - 3480, 3480 Compressed, 3490E, 3590, 3592*

*3592 is highest density media. Selecting 3592 will ship the fewest number of media.

Once a product becomes generally available, it will be included in the next ServerPac and SystemPac monthly update.

Production of software product orders will begin on the planned general availability date.

  • CBPDO shipments will begin one week after general availability.
  • ServerPac shipments will begin two weeks after inclusion in ServerPac.
  • SystemPac shipments will begin four weeks after inclusion in SystemPac due to additional customization, and data input verification.

 
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Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.


 
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Terms and conditions for distributed products
Bottom rule

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Agreement for Acquisition of Software Maintenance

The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) agreement applies for subscription and support (also referred to as Software Maintenance) and does not require customer signatures.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information form number

Part number: CT53GML

The program's License Information will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer

You may not copy and use this program on another computer without paying additional license fees.

Other terms
Volume orders (IVO)

No

IBM International Passport Advantage Agreement
Passport Advantage applies

Yes, and through the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
Software Subscription and Support (Software Maintenance) applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage

Variable charges apply: No

Educational allowance available

Not applicable.


 
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Terms and conditions for host products
Bottom rule

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Agreement for Acquisition of Software Maintenance

The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) agreement applies for subscription and support and does not require customer signatures.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

IBM System z Operational Support Services - SoftwareXcel is an option if you desire added services.

License Information form number

GI11-8929

The program's License Information will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer

You may not copy and use this program on another computer without paying additional license fees.

Other terms
Volume orders (IVO)

No

IBM International Passport Advantage Agreement

Passport Advantage applies

No

Software Subscription and Support (Software Maintenance) applies

No

For operating system software, the revised IBM Operational Support Services - SoftwareXcel offering will provide support for those operating systems and associated products that are not available with the Software Subscription and Support (Software Maintenance) offering.

This will ensure total support coverage for your enterprise needs, including IBM and selected non-IBM products. For complete lists of products supported under both the current and revised offering, visit

http://www.ibm.com/services/sl/products
IBM Operational Support Services - SoftwareXcel

Yes

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available: Yes. A 15% educational allowance applies to qualified education institution customers.

Sub-capacity terms and conditions

For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Your required license capacity is based upon the following factors:

  • The System z IPLA program you select
  • The applicable Value Unit Exhibit
  • The applicable terms
  • Whether your current mainframes are full capacity or sub-capacity

For more information on the Value Unit Exhibit for the System z IPLA program you selected, refer to the Ordering information section.

Program
number    Program name                                  Terms
 
5698-B27  IBM Tivoli Composite Application Manager for  z/OS-based
          Transactions for z/OS
Full-capacity mainframes

In cases where full capacity is applicable, the following terms apply.

Execution based, z/OS based, full machine based: The required capacity of a System z IPLA program with these terms equals the MSU-rated capacity of the machines where the System z IPLA program executes.

For more information on mainframe MSU-rated capacities, visit

http://www-1.ibm.com/servers/eserver/zseries/library/swpriceinfo/

Reference based: The required license capacity of a System z IPLA program with these terms equals the license capacity of the applicable monthly license charge (MLC) program. This MLC program is called the parent program.

Sub-capacity mainframes

In cases where sub-capacity is applicable, the following terms apply.

Execution based: The required capacity of a System z IPLA sub-capacity program with these terms equals the capacity of the LPARs where the System z IPLA program executes.

z/OS based: The required license capacity of a System z IPLA program with these terms equals the license capacity of z/OS (and z/OS.e) on the machines where the System z IPLA program executes.

Reference based: The required license capacity of a System z IPLA program with these terms equals the license capacity of the applicable monthly license charge (MLC) program. This MLC program is called the parent program.

Full-machine based: The required license capacity of a System z IPLA program with full-machine based terms equals the MSU-rated capacity of the machines where the System z IPLA program executes.

For more information on mainframe MSU-rated capacities, refer to The IBM System z Machines Exhibit, Z125-3901, or visit the Mainframes section of the System z Exhibits Web site

http://ibm.com/zseries/library/swpriceinfo/

For more information on sub-capacity System z IPLA terms and conditions, refer to Software Announcement 204-184, dated August 10, 2004.

For additional information for products with reference-based terms, System z IPLA sub-capacity programs with reference-based terms adds value to the parent program across the environment, regardless of where in the environment the System z IPLA program executes.

An environment is defined as either a single or stand-alone machine or a qualified Parallel Sysplex®. You may have one or more different environments across the enterprise. To determine the required license capacity for each System z IPLA program with referenced-based terms, each environment should be assessed separately.

When a System z IPLA sub-capacity program with reference-based terms is used in a qualified Parallel Sysplex environment, the required license capacity of the System z IPLA program must equal with the license capacity of the parent program across the Parallel Sysplex. Qualified Parallel Sysplex refers to one:

  • That meets the criteria defined in Hardware Announcement 198-001 (RFA29235), dated January 13, 1998
  • Where MLC pricing is aggregated across the sysplex
Sub-capacity eligibility

To be eligible for sub-capacity charging on select System z IPLA programs, you must first implement and comply with all terms of either sub-capacity Workload License Charges (WLC) or sub-capacity Entry Workload License Charges (EWLC). To implement sub-capacity WLC or EWLC, a machine must be System z (or equivalent). On that machine:

  • All instances of the OS/390 operating system must be migrated to the z/OS (or z/OS.e) operating systems.
  • Any licenses for the OS/390 operating system must be discontinued.
  • All instances of the z/OS operating (or z/OS.e) systems must be running in z/Architecture® (64-bit) mode.

For that machine, you must create and submit a Sub-Capacity Report to IBM each month. Sub-Capacity Reports must be generated using the Sub-Capacity Reporting Tool (SCRT). For additional information or to obtain a copy of SCRT, visit the System z Software Pricing Web site

http://ibm.com/zseries/swprice

You must comply with all of the terms of the WLC or EWLC offering, whichever is applicable:

  • The complete terms and conditions of sub-capacity WLC are defined in the IBM Customer Agreement - Attachment for System z Workload License Charges (Z125-6516).
  • The complete terms and conditions for sub-capacity EWLC are defined in the IBM Customer Agreement - Attachment for IBM eServer™ System z 890 and 800 License Charges (Z125-6587).

Additionally, you must sign and comply with the terms and conditions specified in the amendment to the IPLA contract - Amendment for IBM System z9® and eServer zSeries® Programs Sub-Capacity Pricing (Z125-6929). Once the amendment is signed, the terms in the amendment replace any and all previous System z IPLA sub-capacity terms and conditions.

Sub-capacity utilization determination

Sub-capacity utilization is determined based on the utilization of an eligible operating system and machine (for example, z/OS running in z/Architecture (64 bit) mode on a System z ((or equivalent) server).

On/Off Capacity on Demand (CoD)

To be eligible for On/Off CoD pricing, you must be enabled for temporary capacity on the corresponding hardware, and the required contract, Attachment for Customer Initiated Upgrade and IBM eServer On/Off Capacity on Demand - Software (Z125-6611) must be signed prior to use.


 
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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

http://www.ibm.com/support/electronic

 
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Prices
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Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

Information on charges is available at Web site

http://www.ibm.com/support

In the Electronic tools category, select the option for Purchase/upgrade tools.

Passport Advantage for the distributed product

For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at

http://www.ibm.com/software/passportadvantage

 
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Order now
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To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone:     800-IBM-CALL (426-2255)
Fax:       800-2IBM-FAX (242-6329)
 
For IBM representative: callserv@ca.ibm.com
 
For IBM Business Partner: pwswna@us.ibm.com
 
Mail:      IBM Teleweb Customer Support
           ibm.com® Sales Execution Center, Americas North
           3500 Steeles Ave. East, Tower 3/4
           Markham, Ontario
           Canada  L3R 2Z1
 
Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

IMS, System/370, eServer and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Tivoli, Rational, CICS, WebSphere, System z, z/OS, AIX, System x, Lotus Notes, ETEWatch, DB2, System i, Lotus, Domino, Power, Language Environment, S/390, OS/390, Passport Advantage, System/390, SystemPac, Parallel Sysplex, z/Architecture, System z9, zSeries and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

 

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