IBM Maximo Archiving with Optim Data Growth Solution V6.2.1 and IBM Maximo Archiving Adapter for Optim Data Growth Solution V6.2.1 provide Policy driven archiving capabilities

IBM United States Software Announcement 209-351
September 15, 2009

 
 ENUS209-351.PDF (116KB)

Table of contents   Document options  
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order
now Order now
Publications Publications
 
Printable version Printable version

 
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At a glance
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IBM® Maximo® Archiving with Optim Data Growth Solution V6.2.1

  • Combines Maximo Archiving Adapter for Optim Data Growth Solution and Optim Data Growth Solution, the leading data growth management tool from IBM
  • Implements policy-base archiving and data retention in Maximo
  • Responds to audit and discovery requests with easy access to archive data
  • Simplifies Maximo upgrade process to keep historical data in secure archives while maintaining current data in the Maximo production database

IBM Maximo Archiving Adapter for Optim Data Growth Solution V6.2.1

  • Helps provide Maximo archive definitions for use with Optim Data Growth Solution, the leading data growth management tool from IBM
For ordering, contact:
Your IBM representative or an IBM Business Partner.  For more
information, contact the Americas Call Centers at
800-IBM-CALL (426-2255).
 
Reference: YE001

 
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Overview
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IBM Maximo Archiving with Optim Data Growth Solution V6.2.1 helps implement policy-driven archiving of Maximo data that will enable you to run Maximo at an optimal configuration while supporting your reporting and data retention requirements. Its unique archiving process allows ongoing archival of Maximo data across configuration changes, versions and upgrades and provides universal reporting and restore of the archives.

IBM Maximo Archiving Adapter for Optim Data Growth Solution provides archive programs for Maximo for existing Optim Data Growth Solution environments. It adds Maximo archive definitions to the IBM Optim Data Growth Solution.


 
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Key prerequisites
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Customers must have IBM Maximo Asset Management 6.2.1 (Fix Pack 6.2.4) installed.


 
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Planned availability date
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September 18, 2009: Electronic media
October 9, 2009: Physical media

 
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Description
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IBM Maximo Archiving with Optim Data Growth Solution

IBM Maximo Archiving with Optim Data Growth Solution combines the Maximo Archiving Adapter for Optim Data Growth Solution and the Optim Data Growth Solution engine. It provides predefined archive and restore definitions for high growth Maximo transaction data areas in work, asset, procurement, and business process management. These definitions can be easily configured to your specific Maximo configuration as well as extended to address your specific extensions.

IBM Maximo Archiving with Optim Data Growth Solution preserves the data integrity and includes essential metadata, so that each archived business object represents a historical reference snapshot of business activity in Maximo. This immutable archive format supports data retention compliance. It also offers storage device independence and strategies to best leverage storage requirements. Ongoing, scheduled archiving allows tiered transactions between the production Maximo database and archives. You can implement tiered storage strategies to manage application data, based on the data's evolving business value and access requirements. Current Maximo transactions remain in the high-performance online transaction processing (OLTP) environment. Reporting data in history data can be maintained in mid-tier storage, helping manage costs while still meeting service requirements. In addition, historical or reference data can be stored on long-term storage devices. You can keep archived business transactions accessible until legal retention periods expire and archives can be deleted.

IBM Maximo Archiving Adapter for Optim Data Growth Solution V6.2.1

IBM Maximo Archiving Adapter for Optim Data Growth Solution provides predefined archive and restore definitions for high growth Maximo transaction data areas in work, asset, procurement, and business process management. These definitions can be easily configured to your specific Maximo configuration as well as extended to address your specific extensions. They preserve the data integrity and includes essential metadata, so that each archived business object represents an historical reference snapshot of business activity in Maximo.

Key features

IBM Maximo Archiving with Optim Data Growth Solution

  • Implements policy-base archiving and data retention in Maximo
  • Has predefined archive and restore processes for high-growth data areas
  • Archives, manages, and retains Maximo data in context with related metadata
  • Responds to audit and discovery requests with easy access to archive data
  • Simplifies Maximo upgrade process - keep historical data in secure archives while maintaining current data in the Maximo production database

IBM Maximo Archiving Adapter for Optim Data Growth Solution

  • Has predefined archive and restore processes for high-growth data areas
  • Archives Maximo data in context with related metadata

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

 
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Availability of national languages
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IBM Maximo Archiving with Optim Data Growth Solution and IBM Maximo Archiving Adapter with Optim Data Growth Solution are enabled to support all language environments and is translated into the following language on the dates shown.

  Language                 Availability date
           
  English                  September 18, 2009

 
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Program number
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Program            
number         VRM     Program name
             
5724-Y90      6.2.1    IBM Maximo Archiving with Optim Data Growth
                        Solution
 
5724-U18      6.2.1    IBM Maximo Archiving Adapter for Optim Data
                        Growth Solution

 
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Education support
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Comprehensive education for IBM Tivoli® products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit

http://www-306.ibm.com/software/tivoli/education/

 
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Offering Information
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Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® Web site

http://www.ibm.com/software/passportadvantage

 
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Publications
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No publications are shipped with this program.


 
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Technical information
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Specified operating environment

Hardware requirements

IBM Maximo Archiving with Optim Data Growth Solution V6.2.1 minimum hardware and software requirements

Client workstation

This is the workstation where you install and work with Maximo Archiving with Optim Data Growth Solution.

Hardware                      Software
    
Intel-based processor         Microsoft® Windows® XP Professional,
 600 MHz or greater with       Windows 2000 Professional and Server
 1 GB disk; 256 MB RAM         (Service Pack 4) or Windows 2003 Server

Server:

This is the server where you run IBM Optim Data Growth Solution.

Hardware:

  • One GB RAM per processor
  • 750 MB (or greater) disk space for Maximo Archiving with Optim Data Growth Solution

Software:

  • Windows XP Professional
  • Windows 2000 Professional and Server (Service Pack 4)
  • Windows 2003 Server
  • Sun Solaris version 7, 8, 9, or 10
  • HP-UX version 11i, or later
  • AIX 5L™ V5.1, V5.2, V5.3 (only DB2® and Oracle)
  • Red Hat Linux® 3.0 AS, 4.0 AS

Database server:

This is the server where you run your Maximo database. your Maximo database. You are responsible for maintaining database platform software.

Hardware:

Refer to the vendor documentation for hardware specifications.

Software:

Refer to the following software specifications:

  • IBM DB2 Universal Database™ V7.2, V8.1, V8.2 or V9.1, Workgroup or Enterprise Edition, configured for TCP/IP support
  • Oracle 8.1.7 (8i), 9.1 (9i), 9.2 (9i), 10.1 (10g), or 10.2 (10g), Standard or Enterprise Edition
  • Microsoft SQL Server 2000 (V7, V8) or 2005 (V9)
Software requirements

Refer to the Hardware requirements section.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Direct customer support

Direct customer support is provided by IBM Operational Support Services - SoftwareXcel. This fee service enhances your productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services - SoftwareXcel helps answer questions pertaining to usage and suspected software defects for eligible products.

Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968).

For technical support or assistance, contact your IBM representative or visit

http://www.ibm.com/support
Packaging

IBM Maximo Archiving with Optim Data Growth Solution V6.2.1 and IBM Maximo Archiving Adapter for Optim Data Growth Solution V6.2.1 are distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document
  • CD ROM
  • Publications (refer to the Publications section)

This program, when downloaded from a Web site, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

IBM Maximo Archiving with Optim Data Growth Solution V6.2.1 and IBM Maximo Archiving Adapter for Optim Data Growth Solution V6.2.1 use the security and auditability features of the operating system software and the Tivoli Management Framework. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.


 
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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/

 
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IBM Tivoli Enhanced Value-Based Pricing
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IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach -- whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered, as needed, without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM System p® Scalable POWERparallel Systems® servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions, each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the IBM Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-Based Pricing recognizes the convergence of RISC and UNIX®, and Microsoft Windows and Intel® technologies, in order to simplify your licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-System z server platforms or operating systems. For some products, this platform neutrality extends to System z® and other host servers as well.

Product and licensing Web Sites

A complete list of IBM Tivoli products is available at

http://www.ibm.com/software/tivoli

IBM Tivoli product licensing documents are available at

http://www.ibm.com/software/tivoli/products/licensing.html

Passport Advantage

Through the Passport Advantage Agreement, you may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total Passport Advantage points value of the applicable acquisitions. Passport Advantage points are only used for calculating the Entitled Passport Advantage discount.

To determine the required IBM Tivoli product configuration under Passport Advantage, the IBM Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total Passport Advantage points value:

  1. Analyze your environment to determine the number of charge units for a product. The quantity of each product's part numbers to be ordered is determine by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each IBM Tivoli product part number. The Passport Advantage point value for the applicable part number, multiplied by the quantity for that part number, will determine the Passport Advantage points for that IBM Tivoli product part number. The sum of these Passport Advantage points determines the Passport Advantage point value of the applicable IBM Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total Passport Advantage points value.

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following

http://www.ibm.com/software/passportadvantage

The following Passport Advantage part number categories may be orderable:

  • License and Software Maintenance 12 Months - This is the product authorization with maintenance to the first anniversary date.
  • Annual Software Maintenance Renewal - This is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Maintenance Reinstatement 12 months - This is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
  • Media packs - These are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs - These contain printed documentation such as the User's Guide and Release Notes.

Distributed pricing examples

The following examples are provided to illustrate your licensing requirements.

References to processor-based licensing do not represent the actual number of entitlements required. Entitlement requirements are Value Unit based, with the exception of IBM Tivoli Storage Manager. Processors referenced in these examples represent the designated measurement on which the required number of Value Unit entitlements will be calculated. The number of Value Units required per processor will depend on the processor type. For more information, refer to the Value Unit definition in IBM Tivoli Enhanced Value-Based Pricing terminology definitions. To determine the number of Value Unit entitlements required per processor, refer to the processor Value Unit conversion table on the Passport Advantage Web site

http://www.ibm.com/software/passportadvantage

References to all other non-processor-based metrics do represent the actual number of entitlements required, unless other designated measurements are referenced or unless otherwise specified.

IBM Tivoli Enhanced Value-Based Pricing Terminology

IBM Maximo software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach under which price of a product component is determined by what is managed by the product component, rather than the number and type of components installed. For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements to specific software components for specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer the flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered, as needed, without affecting the customer's license requirements (as long as the customer does not exceed its overall entitlement to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server- oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simpler solution.

Enhanced Value-Based Pricing recognizes the convergence of RISC and UNIX, Microsoft Windows, and Intel technologies, in order to simplify your licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-System z server platforms or operating systems. For some products, this platform neutrality extends to System z and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing Terminology Definitions

Authorized user

An Authorized user is an individual within or outside of your Enterprise. The Program may be installed on one or more computers or servers and accessed by the number of users authorized or registered by the Proof of Entitlement (PoE). You must have an entitlement for each Authorized User accessing the Program or any Program component in any manner directly or indirectly (for example: via a multiplexing program, device, or application server) through any means.

Pricing examples

The pricing example below should be used to determine required license entitlements for the following distributed products:

IBM Maximo Archiving with Optim Data Growth Solution is licensed per authorized user and requires an authorized user for every IBM Maximo Asset Management authorized user and limited use authorized user in its IBM Maximo environment. This bundle provides the customer with both IBM Optim Software and the adapter required to integrate it with IBM Maximo Asset Management software. If a customer has 100 authorized users and 300 limited use authorized users in its IBM Maximo environment , the following licensing scheme applies for IBM Maximo Archiving with Optim Data Growth Solution:

 
                                Quantity in       License
Orderable                       customer          entitlements
component                       environment       required
 
IBM Maximo Asset Management        100               100
 Authorized User
 
IBM Maximo Asset Management        300               300
 Limited Use Authorized
 User
 
IBM Maximo Archiving with          400               400
 Optim Data Growth Solution
 Authorized User
 

If a customer already owns IBM Optim Data Growth Solution and IBM Maximo Asset Management, the customer may integrate the two sets of software using the IBM Maximo Archiving Adapter for Optim Data Growth Solution. This adapter requires an authorized user for every IBM Maximo Asset Management authorized user and limited use authorized user in its IBM Maximo Environment. If a customer has 100 authorized users and 300 limited use authorized users in its IBM Maximo environment, the following licensing scheme applies for IBM Maximo Archiving Adapter for Optim Data Growth Solution:

                                 Quantity in       License
Orderable                        customer          entitlements
component                        environment       required
 
IBM Maximo Asset Management        100               100
 Authorized User
 
IBM Maximo Asset Management        300               300
 Limited Use Authorized User
 
IBM Maximo Archiving Adapter       400               400
 for Optim Data Growth Solution
 Authorized User
 

 
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Ordering information
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Product group: Enterprise Asset Management
Product category:  Maximo Asset Management
 
Program           
number    VRM    Program name
       
5724-Y90  6.2.1  IBM Maximo Archiving with Optim Data
                  Growth Solution
 
5724-U18  6.2.1  IBM Maximo Archiving Adapter for Optim Data
                  Growth Solution
 

Note: IBM Maximo Archiving Adapter for Optim Data Growth Solution is an add-on to the IBM Maximo Asset Management product.

Current licensees

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage

Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of Software Maintenance. Software Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Maintenance will renew at the common anniversary date for twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Support Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table.

To order for Passport Advantage, specify the desired product, part number, and quantity desired.

Description                                       Part number
 
IBM Maximo Archiving with Optim Data Growth Solution 
    
 Max Archiving with Optim Data Growth Solution    D0AZHLL
  AU Lic + SW S&S 12 Mo
 Max Archiving with Optim Data Growth Solution    E07R4LL
  AU Annual SW S&S Rnwl
 Max Archiving with Optim Data Growth Solution    D0AZILL
  AU SW S&S Reinstate 12 Mo
 
IBM Maximo Archiving Adapter for Optim Data Growth Solution 
   
 IBM Maximo Archiving Adapter Authorized User     D0B89LL
  Lic + SW S&S 12 Mo
 IBM Maximo Archiving Adapter Authorized User     E07UVLL
  Annual SW S&S Rnwl 
 IBM Maximo Archiving Adapter Authorized User     D0B8ALL
  SW S&S Reinstate 12 Mo

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

Media pack description                            Part number
 
IBM Maximo Archiving with Optim Data Growth Solution
    
IBM Maximo Archiving with Optim Data Growth       BN005ML
 Solution V6.2.1 Media Pack
 
IBM Maximo Archiving Adapter for Optim Data Growth Solution
    
IBM Maximo Archiving Adapter for Optim Data       BJ0TMML
 Growth Solution V6.2.1 Media Pack

IBM Maximo Archiving with Optim Data Growth Solution and IBM Maximo Adapter for Optim Data Growth Solution are also available, via Web download, from Passport Advantage.


 
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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information form number
  • L-SNEP-7RQPCG - IBM Maximo Archiving with Optim Data Growth Solution (electronic)
  • L-SNEP-7V2K28 - IBM Maximo Archiving Adapter for Optim Data Growth Solution (electronic)

The program's License Information will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer

The program may be stored on the primary machine and another machine, provided that the program is not in active use on both machines at the same time.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
Usage restriction

Yes

For additional information, refer to the License Information document that is available on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support (Software Maintenance) applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
IBM Operational Support Services - SoftwareXcel

No

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.


 
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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

http://www.ibm.com/support/electronic

 
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Prices
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Passport Advantage

For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

 
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To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
For IBM Business Partner: pwswna@us.ibm.com
 
 Mail:      IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada  L3R 2Z1
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

IBM Software ValueNet®

These products are available under IBM Software ValueNet, either directly from IBM or through authorized Business Partners who invest in skills and high value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills and expertise provided by these Business partners.

Additions to Software ValueNet will be communicated through standard product announcements. For a current list of IBM software available under Software ValueNet, visit

http://www-01.ibm.com/software/lotus/passportadvantage/ IBM_SW_ValueNet.html

Questions regarding IBM Software ValueNet may be sent to AskSoftwareValueNet@us.ibm.com

Trademarks

AIX 5L, DB2 Universal Database and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Maximo, Tivoli, Passport Advantage, DB2, System p, Scalable POWERparallel Systems, System z, ibm.com and ValueNet are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

 

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