IBM Lotus Foundations Reach 1.0 delivers instant messaging,
unified communications, and collaboration capabilities for small business
IBM United States
Software Announcement 209-251
August 18, 2009
 ENUS209-251.PDF (94KB)
|
IBM® Lotus® Foundations
Reach 1.0 provides unified communications and collaboration capabilities and
helps small businesses find, reach, and collaborate with other users in real
time.
Lotus Foundations
Reach enables organizations to:
- Communicate more effectively
- Reduce travel costs and burdens
- Decrease response times
- Improve customer service, while leveraging the ease of deployment
- Extend unified communications and collaboration capabilities to mobile
devices so that people on the road can always stay connected
- Use and administration provided by Lotus Foundations technology
Combining Lotus Foundations
Reach and Lotus Foundations
Start, it allows small businesses to run their business with reliability,
security and simplicity - an ideal solution for businesses with up to 500
users, with limited budgets and IT resources.
To order, contact your IBM representative, an IBM Business Partner, or the Americas Call
Centers at 800-IBM-CALL.
Reference: YE001
Back to top
IBM Lotus Foundations
Reach 1.0, an optional add on feature for IBM Lotus Foundations Start, provides unified
communications and collaboration capabilities for small business customers.
Lotus Foundations
Start users have the option to add integrated and secured instant messaging
and presence awareness, point-to-point VoIP and video chat capabilities, and
many more features.
Lotus Foundations
Reach leverages technology from IBM Lotus Sametime®, the IBM award-winning and market-leading platform
for unified communications and collaboration (UC2) targeted to the needs of
the small business customer.
Lotus Foundations
Reach 1.0 allows you to easily communicate and collaborate in real time with
your coworkers and provides a single, simple user interface to access voice,
data, and video communications. You can determine who is online and available,
so you can quickly find the people you need. You can contact people more quickly
than through e-mail and less expensively than by telephone. Users can share
documents and brainstorm ideas.
Lotus Foundations
offerings are designed to provide the essential software required to run a
small business. Driving out cost and complexity, Lotus Foundations offerings provide a
unique combination of reliability, security, and simplicity.
Back to top
Refer to the Hardware requirements and Software requirements sections
for details.
Back to top
August 18, 2009: Electronic software delivery
September 11, 2009: Media and documentation
Back to top
Lotus Foundations
Reach adds integrated and secured instant messaging and presence awareness,
point-to-point VoIP and video chat capabilities to Lotus Foundations users.
A large percentage of small businesses have multiple sites and need to
be able to quickly communicate with other users in real time in order to be
effective and responsive to their customers. In addition, they need their
IT service provider to be able to provide those capabilities in a way that
it easy to administer, deploy, and manage.
Lotus Foundations
Reach enables you to easily communicate and collaborate in real time with
coworkers and provides a single, simple user interface to access voice, data,
and video communications. Using Lotus Foundations Reach, you can determine
who is online and available, so you can quickly find the people you need,
contact people more quickly than through e-mail, and more economically than
by telephone, and share documents and brainstorm ideas.
Lotus Foundations
Reach capabilities include:
- Instant messaging and presence awareness
- Support for rich text, time stamps, spell check, and emoticons and multi-way
chat
- Built-in point-to-point VoIP and point-to-point video
- Optional file transfer
- Integrated chat histories
- Location awareness
- Contact list with type-ahead and search
- Contact business cards
- Extension of UCC to mobile devices so that people on the road can always
stay connected
Lotus Foundations
Reach helps small businesses:
- Access global teams in real time
- Communicate quickly with anybody in the organization
- Create relationships with colleagues around the world
- Have immediate access to expertise and knowledge throughout the organization
- Keep projects on track and teams on the same page; stay connected to your
team, even when you are away from your desk
- Resolve problems and questions through clear, high-quality communications
- Deliver a security-rich system that can help minimize risk and promote
regulatory compliance
Accessibility by people with disabilities
A US Section 508 Voluntary Product Accessibility Template (VPAT) can be
requested via the IBM Web site
- http://www.ibm.com/able/product_accessibility/index.html
Section 508 of the U.S. Rehabilitation Act
IBM makes
no representation about the Section 508 status of the third party electronic
and information technology product in this offering. Contact the vendor for
specific, current information on the Section 508 status of this product.
Back to top
Lotus Foundations
Reach leverages technology from IBM Sametime, the IBM award-winning and market-leading platform
for unified communications and collaboration (UC2), targeted to the needs
of the small business customer. Over time, IBM intends to add additional capabilities
from the Lotus Sametime family
as appropriate for small business to Lotus Foundations Reach.
All statements regarding IBM's plans, directions, and intent are subject
to change or withdrawal without notice.
Back to top
Program VRM Program name
number
5724-Y71 1.0.0 IBM Lotus Foundations
Reach
Back to top
IBM training
provides education to support many IBM offerings. Descriptions of courses for
IT professionals and managers are on the IBM training Web site
- http://www.ibm.com/services/learning/
Call IBM training at 800-IBM-TEACH (426-8322) for catalogs,
schedules, and enrollments.
IBM Software
Services for Lotus Education
provides education to support many Lotus offerings. For a complete list of
offerings visit the Web site at
- http://www.ibm.com/software/lotus/training
Back to top
Product information is available via the Offering Information Web site
- http://www.ibm.com/common/ssi
Also, visit the Passport Advantage® Web site
- http://www.ibm.com/software/passportadvantage
Back to top
No publications are shipped with this product.
The IBM Publications
Center
- http://www.ibm.com/shop/publications/order
The Publications Center is a worldwide central repository for IBM product publications
and marketing material with a catalog of 70,000 items. Extensive search facilities
are provided. Payment options for orders are via credit card (in the U.S.)
or customer number for 20 countries. A large number of publications are available
online in various file formats, and they can all be downloaded by all countries.
Back to top
Specified operating environment
Hardware requirements
IBM Lotus Foundations
can run on certified IBM (or Net Integration) hardware or on third-party hardware.
IBM (or
Net Integration) certified server hardware:
- IBM Lotus Foundations
Appliance, model number 9234-CNx and model number 9234-DNx
- IBM x3200
M2 Simple Swap SATA model number 4367-E1U (requires Intel® Pro
1000 PT Server Adapter (part number 39Y612))
- IBM x3200
M2 Hot Swap SATA model number 4367-E1U (requires Intel Pro 1000 PT Server Adapter (part
number 39Y612))
- IBM x3200
M2 Hot Swap SAS model number 4367-42U (requires Intel Pro 1000 PT Server Adapter (part
number 39Y612))
- IBM x206
model number 8482-3MU
- IBM x226
model number 8646-0AU
- IBM x236
model number 8841-01U
- IBM x346
model number 8840-01U
- IBM 3105
model number 4347-64x or model number 4347-22x
- IBM 3200
(SATA Simple Swap and Hot Swap models) model number 4363-2DU or model number
4362-12U
- IBM 3250
model number 4365-6BU
- IBM 3400
model number 7975-5AU
- Net Integrator NI-MC2-G2
- Net Integrator NI-M1-G7A1
- Net Integrator NI-M2-G7A1
Minimum third-party hardware server requirements:
- x86 based system
- At least one IDE or SCSI hard disk
- At least one Network Interface Card (NIC)
- IDE or SCSI CD-ROM drive
- VGA-based video card
- At least 1 GB of RAM
Required external peripherals: monitor, keyboard, mouse
Software requirements
The Lotus Foundations
servers include the operating system and the essential software. An existing
deployment of Lotus Foundations
Start is required prior to deployment of Lotus Foundations Reach.
The program's specifications and specified operating environment information
may be found in documentation accompanying the program, if available, such
as a README file, or other information published by IBM, such as an announcement letter. Documentation
and other program content may be supplied only in the English language.
Planning information
Software Subscription and Support (also referred to as Software Maintenance)
is included with licenses purchased through Passport Advantage and Passport
Advantage Express. Product upgrades and technical support are provided
by the Software Subscription and Support (also referred to as Software Maintenance)
offering as described in the Agreements. Product upgrades provide the latest
versions and releases to entitled software, and technical support provides
voice and electronic access to IBM support organizations, worldwide.
IBM includes
one year of Software Subscription and Support (also referred to as Software
Maintenance) with each program license acquired. The initial period of Software
Subscription and Support (also referred to as Software Maintenance) can be
extended by the purchase of a renewal option, if available.
Packaging
IBM Lotus Foundations
Reach will be distributed via a media package and electronic software distribution
(ESD).
IBM Lotus Foundations
Reach media package is distributed in one package with the following:
- IBM Lotus Foundations
Reach product DVDs
The License Information form numbers for IBM Lotus Foundations Reach are L-JCOK-7T3N7F.
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation
of security features, administrative procedures, and appropriate controls
in application systems and communication facilities.
Back to top
This product is only available via Passport Advantage. It is
not available as shrinkwrap.
Product information
Licensed function title Product group Product
category
IBM Lotus Foundations Reach Lotus Lotus
Foundations Foundations
Program name PID Charge unit
number description
IBM Lotus Foundations Reach 5724-Y71 Per Authorized
User
Charge metrics definitions
Authorized User
Authorized User is the unit of measure by which this program is licensed.
An Authorized User is an individual (named or unnamed) within or outside of
your enterprise. The program may be installed on one or more computers or
servers and accessed by the number of users authorized by the Proof of Entitlement
(PoE). You must have an entitlement for each Authorized User accessing the
program or any program component in any manner directly or indirectly (for
example, via a multiplexing program, device, or application server) through
any means.
Passport
Advantage program licenses
IBM Lotus Foundations
Reach
Part description Part
number
IBM Lotus Foundations Reach
IBM Lotus Foundations Reach Authorized User Annual SW E07LMLL
S&S Renewal
IBM Lotus Foundations Reach Authorized User License+ SW D0ANPLL
S&S 12 Mo
IBM Lotus Foundations Reach Authorized User SW S&S D0ANQLL
Reinstate 12 Mo
Passport Advantage supply
Program name/description Part
number
Lotus Foundations Reach V1.0.0
Lotus Foundations Reach V1.0.0 Multilingual Media Pack AH118ML
Passport Advantage customer: Media pack
entitlement details
Customers with active maintenance or subscription for the products listed
are entitled to receive the corresponding media pack.
Lotus Foundations Reach V1.0.0
Entitled maintenance Media packs description Part
offerings description number
IBM Lotus Foundations Lotus Foundations Reach AH118ML
Reach Authorized User V1.0.0 Multilingual Media
Pack
Back to top
The information provided in this announcement letter is for reference and
convenience purposes only. The terms and conditions that govern any transaction
with IBM are
contained in the applicable contract documents such as the IBM International
Program License Agreement, IBM International Passport Advantage Agreement,
and the IBM Agreement
for Acquisition of Software Maintenance.
Licensing
IBM International
Program License Agreement including the License Information document and PoE
govern your use of the program. PoEs are required for all authorized use.
Part number products only, offered outside of Passport Advantage, where
applicable, are license only and do not include Software Maintenance.
This software license includes Software Subscription and Support (also
referred to as Software Maintenance).
License Information form number
Program name Program Form number
number
IBM Lotus Foundations Reach 5724-Y71 L-JCOK-7T3N7F
The program's License Information will be available for review on the IBM Software
License Agreement Web site
- http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies
Yes
Warranty
IBM warrants
that when the program is used in the specified operating environment, it will
conform to its specifications. The warranty applies only to the unmodified
portion of the program. IBM does not warrant uninterrupted or error-free operation
of the program or that IBM will correct all program defects. You are responsible
for the results obtained from the use of the program.
IBM provides
you with access to IBM databases containing information on known program
defects, defect corrections, restrictions, and bypasses at no additional charge.
Consult the IBM Software
Support Handbook for further information at
- http://www.ibm.com/support/handbook
IBM will
maintain this information for at least one year after the original licensee
acquires the program (warranty period).
Program technical support
Technical support of a program product will be available as long as your
Software Maintenance is in effect. This technical support allows you to obtain
assistance (via telephone or electronic means) from IBM for product-specific, task-oriented
questions regarding the installation and operation of the program product.
Software Maintenance also provides you with access to updates, releases, and
versions of the program. You will be notified, via announcement letter, of
discontinuance of support. If you require additional technical support from IBM,
including an extension of support beyond the discontinuance date, contact
your IBM representative
or IBM Business
Partner. This extension may be available for a fee.
Money-back guarantee
If for any reason you are dissatisfied with the program and you are the
original licensee, you may obtain a refund of the amount you paid for it,
if within 30 days of your invoice date you return the program and its PoE
to the party from whom you obtained it. If you downloaded the program, you
may contact the party from whom you acquired it for instructions on how to
obtain the refund.
For programs acquired under the IBM International Passport Advantage Agreement,
this term applies only to your first acquisition of the program.
Authorization for use on home/portable computer
The program may be stored on the primary machine and another machine, provided
that the program is not in active use on both machines at the same time. You
may not copy and use this program on another computer without paying additional
license fees.
IBM Lotus Foundations Reach: No
Volume orders (IVO)
No
Passport Advantage applies
Yes, and through the Passport Advantage Web site at
- http://www.ibm.com/software/passportadvantage
This product is only available via Passport Advantage. It is
not available as shrinkwrap.
Usage restriction
Yes
For additional information refer to the License Information Document that
is available on the IBM Software License Agreement Web site
- http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support (also referred
to as Software Maintenance) applies
Yes. Software Subscription and Support (also referred to as Software Maintenance)
is included with licenses purchased through Passport Advantage and Passport
Advantage Express. Product upgrades and technical support are provided
by the Software Subscription and Support (also referred to as Software Maintenance)
offering as described in the Agreements. Product upgrades provide the latest
versions and releases to entitled software and Technical Support provides
voice and electronic access to IBM support organizations, worldwide.
IBM includes
one year of Software Subscription and Support (also referred to as Software
Maintenance) with each program license acquired. The initial period of Software
Subscription and Support (also referred to as Software Maintenance) can be
extended by the purchase of a renewal option, if available.
While your Software Subscription and Support (also referred to as Software
Maintenance) is in effect, IBM provides you assistance for your routine, short duration
installation and usage (how-to) questions, and code-related questions. IBM provides
assistance via telephone and, if available, electronic access, to your information
systems (IS) technical support personnel during the normal business hours
(published prime shift hours) of your IBM support center. (This assistance is
not available to your end users.) IBM provides Severity 1 assistance 24 hours
a day, 7 days a week. For additional details, consult your IBM Software Support
Handbook at
- http://www.ibm.com/support/handbook
Software Subscription and Support (also referred to as Software Maintenance)
does not include assistance for the design and development of applications,
your use of programs in other than their specified operating environment,
or failures caused by products for which IBM is not responsible under the applicable
agreements.
For additional information about the International Passport Advantage Agreement
and the IBM International Passport
Advantage Express Agreement, visit the Passport Advantage Web site
at
- http://www.ibm.com/software/passportadvantage
Other terms
System i Software Maintenance applies
No
Educational allowance available
Not applicable.
Back to top
IBM has
transformed its delivery of hardware and software support services to help
you achieve higher system availability. Electronic Services is a Web-enabled
solution that offers an exclusive, no-additional-charge enhancement to the
service and support available for IBM servers. These services are designed
to provide the opportunity for greater system availability with faster problem
resolution and preemptive monitoring. Electronic Services comprises two separate,
but complementary, elements: Electronic Services news page and Electronic
Services Agent.
The Electronic Services news page is a single Internet entry point that
replaces the multiple entry points traditionally used to access IBM Internet services
and support. The news page enables you to gain easier access to IBM resources
for assistance in resolving technical problems.
The Electronic
Service Agent™ is no-additional-charge software that resides on your server.
It monitors events and transmits system inventory information to IBM on a periodic,
client-defined timetable. The Electronic Service Agent automatically
reports hardware problems to IBM. Early knowledge about potential problems enables IBM to
deliver proactive service that may result in higher system availability and
performance. In addition, information collected through the Service Agent
is made available to IBM service support representatives when they help answer
your questions or diagnose problems. Installation and use of IBM Electronic
Service Agent for problem reporting enables IBM to provide better support and service
for your IBM server.
Back to top
Passport
Advantage
For Passport
Advantage information and charges, contact your IBM representative or authorized IBM Business Partner.
Additional information is also available at
- http://www.ibm.com/software/passportadvantage
Business Partner information
If you are an IBM Business Partner -- Distributor for Workstation Software
acquiring products from IBM, you may link to Passport Advantage Online
for resellers where you can obtain Business Partner pricing information. An IBM ID
and password are required.
- https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller
IBM Global Financing
IBM Global
Financing offers competitive financing to credit-qualified customers to assist
them in acquiring IT solutions. Offerings include financing for IT acquisition,
including hardware, software, and services, both from IBM and other manufacturers or vendors.
Offerings (for all customer segments: small, medium, and large enterprise),
rates, terms, and availability can vary by country. Contact your local IBM Global
Financing organization or visit
- http://www.ibm.com/financing
IBM Global
Financing offerings are provided through IBM Credit LLC in the United States, and
other IBM subsidiaries
and divisions worldwide to qualified commercial and government customers.
Rates are based on a customer's credit rating, financing terms, offering type,
equipment type, and options, and may vary by country. Other restrictions may
apply. Rates and offerings are subject to change, extension, or withdrawal
without notice.
Back to top
To order, contact your local IBM representative or your IBM Business Partner.
To identify your local IBM Business Partner or IBM representative,
call 800-IBM-4YOU (426-4968). For more information, contact the Americas
Call Centers.
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
For IBM Business Partner: pwswna@us.ibm.com
Mail: IBM Americas Call Centers
IBM CALL, 6th Floor
105 Moatfield Drive
North York, Ontario
Canada M3B 3R1
Reference: YE001
The Americas Call Centers, our national direct marketing
organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned
availability date.
Trademarks
Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.
IBM, Lotus, Sametime and Passport Advantage are registered trademarks of IBM Corporation in the United States, other countries, or both.
Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products
and services which are announced and available in your country can be ordered
under the applicable standard agreements, terms, conditions, and prices in
effect at the time. IBM reserves the right to modify or withdraw this announcement
at any time without notice. This announcement is provided for your information
only. Additional terms of use are located
at:
- http://www.ibm.com/legal/us/en/
For the most current information regarding IBM products, consult your IBM representative
or reseller, or visit the IBM worldwide contacts page
- http://www.ibm.com/planetwide/us/
Back to top
Printable version
