New IBM Cognos offerings now available in Passport Advantage

IBM United States Software Announcement 209-054
March 24, 2009

 
 ENUS209-054.PDF (113KB)

Table of contents   Document options  
Overview Overview Technical information Technical information
Planned availability date Planned availability date Software Services Software Services
Description Description Ordering information Ordering information
Availability of national languages Availability of national languages Terms and conditions Terms and conditions
Program number Program number  IBM  Electronic Services IBM Electronic Services
Offering Information Offering Information Prices Prices
Publications Publications Order now Order now
 
Printable version Printable version

(Corrected on May 11, 2009)

The Web site in the Migration to Cognos products section is revised.
 
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Overview
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A broader set of the IBM® Cognos product portfolio is now delivered through IBM Passport Advantage® and IBM Passport Advantage Express programs. Passport Advantage (PPA) is a simple, comprehensive loyalty program that provides software-license acquisition and renewable Software Subscription and Support (product updates and technical support) using a common set of processes and tools. For information about these programs, visit the IBM Passport Advantage Web site

http://www.ibm.com/software/passportadvantage

In January of this year, major IBM Cognos announcements delivered industry-leading Business Intelligence, Financial Performance Management and Analytic Application portfolios via IBM Passport Advantage and IBM Passport Advantage Express programs. With this announcement, that IBM Cognos portfolio of products is extended to include other key capabilities:

  • IBM Cognos TM1 Executive Viewer delivers advanced analysis and reporting to business users through real-time, Web-based access to information from online analytical processing data sources
  • IBM Cognos 8 Planning 8.1 provides power and flexibility to transform strategies into discrete plans, budgets and forecasts. It provides real-time visibility into resource requirements and forecasted business results. IBM Cognos Planning 8.1 interoperates with the IBM Cognos Series 7 product line.

New licensing structure

With this announcement, these additional IBM Cognos software products have a new structure for licensing and packaging, designed for clarity and simplicity, while offering the flexibility to configure your systems to best support your business objectives. For complete licensing and packaging details, refer to

http://www.ibm.com/software/sla/sladb.nsf

If you purchased Software Subscription and Support for the existing IBM Cognos software, you can renew your entitlements based upon the announced programs. Although the programs are now offered under a new, streamlined licensing and packaging model, the function of the software has not changed from that of previously available offerings.

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).


 
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Planned availability date
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March 24, 2009

Electronic software delivery
Media and documentation

 
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Description
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IBM Cognos Planning 8.1

Provides unprecedented power and flexibility to turn sophisticated strategy into discrete plans, budgets, and forecasts. This finance-managed solution provides real-time visibility into resource requirements and forecasted business results. Supporting best practices such as driver-based planning and rolling forecasts, it serves as the cornerstone for enterprise-wide performance management. IBM Cognos Planning 8.1 interoperates with the IBM Cognos Series 7 product line.

For additional information, visit

http://www.ibm.com/software/data/cognos/products/cognos-8-planning/ind ex.html

IBM Cognos TM1 Executive Viewer

Delivers advanced analysis and reporting to business users through real-time, web-based access to information from online analytical processing (OLAP) data sources. With easy-to-use, self-service analytics, IBM Cognos TM1 Executive Viewer offers affordable, scalable deployment of sophisticated analytic applications throughout the enterprise.

For additional information, visit

http://www.ibm.com/software/data/cognos/products/tm1/executive-viewer/

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM Web site

http://www.ibm.com/able/product_accessibility/index.html

IPLA and Subscription and Support considerations

IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. You may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement (PoE). It is your responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.

Subscription and Support must cover the same capacity as the product license entitlement. Subscription and Support will be available in the country in which the agreement is made.


 
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Availability of national languages
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Product description            Language               General availability date
 
IBM Cognos TM1                 Multilingual           March 24, 2009
 Executive Viewer              (French, Danish,
  V9.4.1                        Chinese-Simplified,
                                Spanish, German,
                                Japanese, English,
                                Dutch, Italian)       
                                
IBM Cognos Planning S7         Multilingual           March 24, 2009
 V8.1.1                        (French, German,
                                English)

 
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Program number
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Program    VRM      Program name
number
 
5724-W23   8.1.1    IBM Cognos Planning for Series 7
                                         
5724-W32   9.4.1    IBM Cognos TM1 Executive Viewer
                                         

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=209-054

 
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Offering Information
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Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage Web site

http://www.ibm.com/software/passportadvantage

 
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Publications
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No publications are shipped with these products.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.


 
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Technical information
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Specified operating environment

Hardware requirements

For complete details concerning the minimum hardware requirements to install and run IBM Cognos software, refer to the Installation and Configuration Guide for each product. They can be found at

http://publib.boulder.ibm.com/infocenter/ctm1/v9r4m1/index.jsp
http://publib.boulder.ibm.com/infocenter/c8bi/v8r4m0/index.jsp
Software requirements

For complete details concerning the minimum software requirements to install and run IBM Cognos software, refer to the Installation and Configuration Guide for each product. They can be found at

http://publib.boulder.ibm.com/infocenter/ctm1/v9r4m1/index.jsp
http://publib.boulder.ibm.com/infocenter/c8bi/v8r4m0/index.jsp

Software environment statement

IBM Cognos product strategy includes leveraging industry-standard platforms such as operating systems, databases, and application servers. In order to provide the best service possible, IBM certifies each of our products to run on specific versions of these platforms. For complete details concerning supported software environments for IBM Cognos software, refer to the following links:

IBM Cognos TM1 Executive Viewer

http://www-03preprod.ibm.com/software/data/cognos/products/tm1/support /

IBM Cognos 8 Planning 8.1

http://www-01.ibm.com/software/data/cognos/products/cognos-8-planning/ support/

The programs' specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Limitations

For additional information, refer toUsage restriction topic in the Terms and conditions section of this announcement, or to the license information document that is available on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf

Planning information

Installability

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.


 
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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.


 
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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Cognos Planning Analyst         S7 Planning     S7 Planning
IBM Cognos Planning Contributor     S7 Planning     S7 Planning
IBM Cognos Planning Contributor     S7 Planning     S7 Planning
 for Non-Production Environment
IBM Cognos Planning Manager         S7 Planning     S7 Planning
IBM Cognos Planning Modeler         S7 Planning     S7 Planning
IBM Cognos TM1 Executive Viewer     TM1             TM1 Executive
                                                     Viewer
IBM Cognos TM1 Executive Viewer     TM1             TM1 Executive
 for Non-Production Environment                      Viewer
Program name                          PID        Charge unit
                                      number     description
 
IBM Cognos Planning Analyst           5724-W23   Authorized User                                            IBM Cognos Planning Contributor       5724-W23   Authorized User
IBM Cognos Planning Contributor for   5724-W23   Processor Value
 Non-Production Environment                       Unit (PVU)
IBM Cognos Planning Manager           5724-W23   Authorized User                                
IBM Cognos Planning Modeler           5724-W23   Authorized User                                    
IBM Cognos TM1 Executive Viewer       5724-W32   Authorized User                                              
IBM Cognos TM1 Executive Viewer for   5724-W32   PVU 
 Non-Production Environment                        

Charge metrics definitions

Processor Value Unit (PVU)

PVU is the unit of measure by which this program is licensed. PVU entitlements are based on processor families (vendors and brands). A Proof of Entitlement (PoE) must be obtained for the appropriate number of PVUs based on the level or tier of all processor cores activated and available for use by the Program on the server. Some programs allow licensing to less than the full capacity of the server's activated processor cores, sometimes referred to as sub-capacity licensing. For programs which offer sub-capacity licensing, if a server is partitioned utilizing eligible partitioning technologies, then a PoE must be obtained for the appropriate number of PVUs based on all activated processor cores available for use in each partition where the program runs or is managed by the program. Refer to the International Passport Advantage Agreement Attachment for Sub-Capacity Terms or the program's License Information to determine applicable sub-capacity terms. The PVU entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with PVU entitlements of another program.

For general overview of PVUs for processor families (vendors and brands), go to

http://www-306.ibm.com/software/lotus/passportadvantage/ pvu_licensing_for_customers.html

To calculate the exact PVU entitlements required for the program, go to

https://www-112.ibm.com/software/howtobuy/passportadvantage/ valueunitcalculator/vucalc.wss

Authorized User

Authorized User is the unit of measure by which this program is licensed. An Authorized User is an individual (named or unnamed) within or outside of your enterprise. The program may be installed on one or more computers or servers and accessed by the number of users authorized by the Proof of Entitlement (PoE). You must have an entitlement for each Authorized User accessing the program or any program component in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.

Passport Advantage program licenses

IBM Cognos Planning for Series 7

Part description                                         Part
                                                         number
 
IBM Cognos Planning Modeler
IBM Cognos Planning Modeler Authorized User Annual SW    E06STLL
 S&S Rnwl
IBM Cognos Planning Modeler Authorized User Lic + SW     D08UJLL
 S&S 12 Mo
IBM Cognos Planning Modeler Authorized User SW S&S       D08UKLL
 Reinstate 12 Mo

IBM Cognos Planning for Series 7

 
IBM Cognos Planning Analyst
IBM Cognos Planning Analyst Authorized User Annual SW    E06SVLL
 S&S Rnwl
IBM Cognos Planning Analyst Authorized User Lic + SW     D08UNLL
 S&S 12 Mo
IBM Cognos Planning Analyst Authorized User SW S&S       D08UPLL
 Reinstate 12 Mo

IBM Cognos Planning for Series 7

 
IBM Cognos Planning Manager
IBM Cognos Planning Manager Authorized User Annual SW    E06SULL
 S&S Rnwl
IBM Cognos Planning Manager Authorized User Lic + SW     D08ULLL
 S&S 12 Mo
IBM Cognos Planning Manager Authorized User SW S&S       D08UMLL
 Reinstate 12 Mo

IBM Cognos Planning for Series 7

 
IBM Cognos Planning Contributor
IBM Cognos Planning Contributor Authorized User Annual   E06SWLL
 SW S&S Rnwl
IBM Cognos Planning Contributor Authorized User Lic +    D08UQLL
 SW S&S 12 Mo
IBM Cognos Planning Contributor Authorized User SW S&S   D08URLL
 Reinstate 12 Mo

IBM Cognos Planning for Series 7

 
IBM Cognos Planning Contributor for Non-Production
 Environment
IBM Cognos Planning Contributor for Non-Prod Env PVU     E06SXLL
 Annual SW S&S Rnwl
IBM Cognos Planning Contributor for Non-Prod Env PVU     D08USLL
 Lic + SW S&S 12 Mo
IBM Cognos Planning Contributor for Non-Prod Env PVU SW  D08UTLL
 S&S Reinstate 12 Mo

IBM Cognos TM1 Executive Viewer

IBM Cognos TM1 Executive Viewer
Cognos TM1 Executive Viewer Authorized User Annual       E06SYLL
 SW S&S Rnwl
Cognos TM1 Executive Viewer Authorized User Lic + SW     D08UULL
 S&S 12 Mo
Cognos TM1 Executive Viewer Authorized User SW S&S       D08UVLL
 Reinstate 12 Mo

IBM Cognos TM1 Executive Viewer

 
IBM Cognos TM1 Executive Viewer for Non-Production
 Environment
IBM Cognos TM1 Executive Viewer Non Production Env. PVU  E06SZLL
 Annual SW S&S Rnwl
IBM Cognos TM1 Executive Viewer Non Production Env. PVU  D08V3LL
 Lic + SW S&S 12 Mo
IBM Cognos TM1 Executive Viewer Non Production Env. PVU  D08V4LL
 SW S&S Reinstate 12

Passport Advantage Trade-up licenses

IBM Cognos TM1 Executive Viewer

Precursor product           Trade-up product            Part
                                                        number
 
IBM Cognos TM1 Executive
 Viewer
TM1 Viewer legacy Server +  Cognos TM1 Executive        D08V1LL
 User Licensing model        Viewer Authorized User
                             Lic + SW S&S 12 Mo
MidMarket Executive Viewer  Cognos TM1 Executive        D08V2LL
 User                        Viewer Authorized User
                             Lic + SW S&S 12 Mo
TM1 Read-only Legacy        Cognos TM1 Executive        D08V0LL
 Server + Concurrent User    Viewer Authorized User
 Licensing model             Lic + SW S&S 12 Mo
TM1 Read-only Legacy        Cognos TM1 Executive        D08UXLL
 Server + User licensing     Viewer Authorized User
 model                       Lic + SW S&S 12 Mo
Executive Viewer Legacy     Cognos TM1 Executive        D08UYLL
 Server + User licensing     Viewer Authorized User
 model                       Lic + SW S&S 12 Mo

Migration of Cognos products

For current Cognos licensees, you will be contacted by IBM to migrate your Cognos use entitlements into the IBM systems for the same or replacement product. This contact will happen at your next support renewal cycle. The table available through the attached link shows the Cognos offering name and the replacement IBM offering name. Your must be current on Subscription and Support to be eligible for migrations. If you are not current, you will have to pay the Subscription and Support reinstatement pricing in the Passport Advantage ordering system.

The migration is for the same capacity as currently licensed when converted to the metric announced for the replacement offering. Initial migration quotes will be generated using estimated calculations, though customers will be migrated to ensure that they are entitled to use the software to the same extent that they are currently licensed by adjusting the IBM quantities where required.

http://www-01.ibm.com/support/docview.wss?rs=3528&uid=swg27014430

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
Cognos TM1 Executive Viewer V9.4.1
IBM Cognos TM1 Executive Viewer v9.4.1 Multiplatform     B501PML
 Multilingual Media Pk
IBM Cognos Planning S7 V8.1.1
IBM Cognos Planning v8.1.1 Windows® Multilingual Media  B501NML
 Package

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM Cognos Planning S7 V8.1.1

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Cognos Planning         IBM Cognos Planning v8.1.1  B501NML
 Analyst Authorized User     Windows Multilingual Media
                             Package
IBM Cognos Planning         IBM Cognos Planning v8.1.1  B501NML
 Contributor Authorized      Windows Multilingual Media
 User                        Package
IBM Cognos Planning         IBM Cognos Planning v8.1.1  B501NML
 Contributor for             Windows Multilingual Media
 Non-Production Environment  Package
 Processor Value Unit
IBM Cognos Planning         IBM Cognos Planning v8.1.1  B501NML
 Manager Authorized User     Windows Multilingual Media
                             Package
IBM Cognos Planning         IBM Cognos Planning v8.1.1  B501NML
 Modeler Authorized User     Windows Multilingual Media
                             Package

IBM Cognos TM1 Executive Viewer V9.4.1

 
IBM Cognos TM1 Executive    IBM Cognos TM1 Executive    B501PML
 Viewer Authorized User      Viewer v9.4.1
                             Multiplatform Multilingual
                             Media Pk
IBM Cognos TM1 Executive    IBM Cognos TM1 Executive    B501PML
 Viewer for Non-Production   Viewer v9.4.1
 Environment Processor       Multiplatform Multilingual
 Value Unit                  Media Pk

 
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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the Program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License information form number
Program name                              Program    Form number
                                          number
 
IBM Cognos Planning for Series 7          5724-W23   L-CLAW-7H9JKT
IBM Cognos TM1 Executive Viewer           5724-W32   L-CLAW-7H9JKT

The program's license information will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult theIBM Software Support Handbook for further information at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Revised program technical support

For IBM Cognos products released before January 1, 2009, excluding IBM Cognos 8 Business Intelligence 8.4, technical support for a product will be available until end of life (EOL), as long as your Software Maintenance is in effect. EOL is the date in which IBM will no longer issue any releases of any type for a product. This applies to all language versions, platforms, and sales or partners channels for the product. IBM publishes notice of EOL on the following support Web site for a product with 12 months' notice.

http://www-01.ibm.com/support/docview.wss?rs=3528&uid=swg27014713

For products announced after January 1, 2009, including IBM Cognos 8 Business Intelligence 8.4, technical support of a Cognos product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support will allow you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the product. Software Maintenance also provides you with access to updates, releases, and versions of the program. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. Extensions may be available for a fee.

Product life-cyle information can be found on

http://www-01.ibm.com/software/support/lifecycle/index.html
Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

Authorization for use on home/Portable computer

The program may be stored on the primary machine and another machine, provided that the program is not in active use on both machines at the same time. You may not copy and use this program on another computer without paying additional license fees.

Product name
 
IBM Cognos Planning for Series 7       No
IBM Cognos TM1 Executive Viewer        No
Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Usage restriction

Yes

For additional information refer to the License Information Document that is available on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support (also referred to as Software Maintenance) applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (also referred to as Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (also referred to as Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
System i Software Maintenance applies

No

Educational allowance available

Not applicable.


 
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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.


 
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Prices
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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software ValueNet®. Additional information is also available at

http://www.ibm.com/software/passportadvantage

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software ValueNet.


 
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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Passport Advantage, PartnerWorld, ValueNet and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Windows is a registered trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

 

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