Preview: IBM Tivoli Storage Productivity Center family of products helps monitor, report, manage, and automate multivendor storage environmentsIBM United States Software Announcement 209-032
February 10, 2009
|Table of contents||Document options|
|At a glance|
IBM® Tivoli® Storage Productivity Center family of products is enhanced to provide the following:
- Integration with Tivoli Storage Productivity Center for Replication
- Enterprise security management with Lightweight Directory Access Protocol (LDAP) authentication
- Lightweight server asset and capacity data collection
- Intelligent performance optimization analytics
- Common reporting with Tivoli applications and customization
- Copy services progress indicators
- New support for hardware replication functions
- Hardware currency updates and new platform support
- Usability and navigation enhancements
- Integration with IBM Storage Enterprise Resource Planner to:
- Help integrate the storage environment to provide global visibility of storage by business unit and location
- Offer a drag-and-drop feature for simple customization
- Help organize reports in a dashboard for quick report access
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The IBM Tivoli Storage Productivity Center family of products (referred to as Tivoli Storage Productivity Center ) is renamed from IBM TotalStorage® Productivity Center. Tivoli Storage Productivity Center is a feature-rich storage management platform designed as a focal point to help monitor, report, and manage multivendor SAN storage environments. It can help simplify and automate the management of devices, data, and storage networks by delivering common services for more consistent configuration and operations across the environment. Tivoli Storage Productivity Center now includes replication management capabilities which are designed to manage the advanced copy services of the IBM Enterprise Storage Server® (ESS) Model 800, IBM System Storage DS8000, IBM System Storage DS6000, and IBM System Storage SAN Volume Controller (SVC).
Tivoli Storage Productivity Center offers:
- Integration with Tivoli Storage Productivity Center for Replication, including device discovery, improved navigation, and policy-based alert notification
- Common security with Lightweight Directory Access Protocol (LDAP) authentication, including single sign-on with Tivoli applications and storage hardware element managers
- Storage Resource Agents, a new server agent architecture with small footprint for improved agent deployment and maintenance in large enterprise data centers
- Policy-based intelligent disk optimization to provide recommendations for storage selection and migration
- Custom report creation with user-defined criteria to integrate with Tivoli Common Reporting, which is embedded with Tivoli Storage Productivity Center
- Discovery and performance monitoring of storage volumes for IBM System Storage N Series and NetApp FAS fibre channel attached devices operating in block mode
- Progress indicators to report on the status of copy services sessions that are being performed
- Support for practice volumes in Metro Global Mirror configurations at the third site
- Three-site configuration support for copy services utilizing basic HyperSwap functions provided in Tivoli Storage Productivity Center for Replication for System z®
IBM Storage Enterprise Resource Planner (SERP) helps integrate the storage environment with ownership and location information from asset systems to help provide visibility across almost all technologies.
This includes integration with IBM Tivoli Storage Productivity Center to help provide storage asset discovery and utilization. Reporting views include:
- Storage reclamation reports that can help identify orphan volumes, file system utilization, and cost savings projections by tier or line of business
- Green storage reports to help identify power consumption by storage tier or line of business, based on built-in power models
- Capacity planning and reservation reports for array volume, switch port reservation, and planning and forecasting by geography or business unit
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Previews provide insight into IBM plans and direction. Availability, prices, ordering information, and terms and conditions will be provided if or when the products are announced.
The information in this product announcement is
- Intended to outline IBM's general product direction and it should not be relied on in making a purchasing decision
- For informational purposes only and may not be incorporated into any contract
- Not a commitment, promise, or legal obligation to deliver any material, code, or functionality
The development, release, and timing of any features or functionality described for IBM products remains at IBM's sole discretion.
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IBM Tivoli Storage Productivity Center is the foundation that helps you manage your corporate information strategies. As a key operations management application that provides storage infrastructure management, Tivoli Storage Productivity Center enables information on demand by helping you classify storage, manage storage service levels, and reduce the cost of storage over time. In addition, it is a crucial platform for IBM Tivoli IT Service Management, helping you with both storage service support and service delivery.
Tivoli Storage Productivity Center provides an integrated storage infrastructure management solution that is designed to allow the user to manage every point of their storage network, between the hosts through the fabric, to the physical disks in a multisite enterprise. It can help simplify and automate the management and replication of storage data and the networks to which they connect.
New in Tivoli Storage Productivity Center
Enterprise management integration
- Single sign-on support for devices and management applications that integrate with the embedded security service, including Lightweight Directory Access Protocol (LDAP) authentication
- Shared discovery and event management data with Tivoli Storage Productivity Center for Replication
- IBM storage devices discovered within Tivoli Storage Productivity Center are automatically available for help with copy services configuration
- Simple Network Management Protocol (SNMP) events received by Tivoli Storage Productivity Center for Replication can be populated in the event log of Tivoli Storage Productivity Center , where policy-based alerts can be configured to help notify the administrator of policy violations
- Support for Tivoli Integrated Portal (TIP) to help deliver consistent navigation and management within an enterprise
- Support for Tivoli Common Reporter to help create and manage custom reports with a framework for scheduling report updates
- Enhancements to the existing Tivoli Enterprise Portal universal agent that includes job information such as discovery, scans, probes, and monitors, and Tivoli Storage Productivity Center health status for overall health, device server status, Common Information Model (CIM) agents, and Tivoli Storage Productivity Center agents
Advanced management and analytics
- Group resources by application, line of business, or other user-defined ways to help simplify management of the infrastructure and establish policies to help ensure objectives and service levels are met
- Storage performance optimization engine that helps identify hot spots on the disk controller and provide recommendations to help improve disk efficiency and optimize SAN performance for IBM System Storage DS8000, IBM System Storage DS6000, and IBM System Storage SAN Volume Controller storage systems
- Detailed reporting on the status of copy services sessions being prepared.
- A new session type allows the user to run Global Mirror from either the primary or secondary site. This practice session can help the user to create practice volumes on both the primary and secondary site and practice disaster recovery capabilities.
- Tivoli Storage Productivity Center for Replication flash copy session support allows the flash copy target volume to be a Metro Mirror peer-to-peer remote copy (PPRC) primary volume with the option to keep the PPRC relationship on the flash copy target in a prepared state, which helps preserve the mirror without the need for a full copy.
- Supports hardware data migration functions that can help administrators migrate data and make consistent copies at distance when there are high recovery point objective requirements.
- Thin-provisioned volumes can be either a source or target volume of a flash copy PPRC relationship.
- Metro Global Mirror support for IBM System Storage DS8000, combining basic HyperSwap between Site 1 and Site 2 with Global Mirror functions between Site 2 and Site 3, available only in Tivoli Storage Productivity Center for Replication for System z .
- Storage resource agent is a new server agent architecture that helps simplify deployment and maintenance of server agents on Windows®, AIX®, and Linux®, providing a smaller footprint and enhanced performance for server probe jobs
- SMI-S support for IBM System Storage N Series and NetApp FAS Fibre Channel attached devices operating in Fibre Channel block mode to include array reporting, logical unit number (LUN) creation, LUN mapping, and volume performance statistics
- EMC PowerPath certification to validate end-to-end view for EMC storage devices connected to supported servers
- Native MPIO support for AIX and Linux operating systems via integration with SDD-PCM for AIX and SDD-DM for Linux, including support for 64-bit operating systems
- AIX V6.1 data agent and storage resource agent support
- Windows 2008 support for Tivoli Storage Productivity Center server and agents
- IBM General Parallel File System V3.3
- Red Hat Enterprise Linux V5 storage resource agent support
- SUSE Linux Enterprise Server V10 storage resource agent support
- Enhanced database performance and space utilization
- Enhanced thread management and reduced number of total active threads
- CIM watchdog to automate recycle of CIMOMs if connection failure occurs
- Resolved memory consumption issues that caused agents and GUI issues during large batch report jobs
IBM Storage Enterprise Resource Planner
IBM Storage Enterprise Resource Planner (SERP) integrates with IBM Tivoli Storage Productivity Center to help provide reporting about a storage environment with business insight, giving you a clearer picture of your storage based on business infrastructure and location.
Large storage environments have:
- Many disparate technologies to manage
- Many point-product tool sets to manage them
- Either no way to get a common view, or significant manual effort and custom development required
These large storage environments need:
- A single pane of glass for reporting on their storage assets
- Business context to turn reams of technical data into actionable information
- Flexibility for deeper analysis without vendor engagement
IBM SERP provides reporting that helps you apply business intelligence to your storage infrastructure that can help with:
- Capacity planning
- Deployment planning
- Configuration management
- Reclamation and utilization improvement
- Financial transparency
- Information life cycle management
- Customer defined tier reporting
A drag-and-drop user environment makes customizing IBM SERP simpler and more effective. IBM SERP is delivered with report packs that include hundreds of reports that are organized into a dashboard to help simplify finding the reports needed. The standard reports would typically include most of the information that you need on a regular basis. When reporting variations are needed, it is simple to edit a report by dropping report objects into the report to add needed information.
IBM SERP is a "single pane of glass" that reports on storage environments with a diverse population of storage tool sets, with correlated reports by business ownership and location. It imports metadata about storage environments from storage reporting and management (SRM) tools to provide a single global view of storage that is drillable to very detailed levels. In addition, IBM SERP imports asset information about ownership and location to provide correlated reports by business units and location, or levels of ownership and location within the customer-specific hierarchy.
IBM SERP reports deliver value to users at many levels of a business, such as executives, business unit owners, data center managers, and storage administrators. It has reports that help more quickly provide a perspective traditionally unseen by each type of user. The key values of IBM SERP and benefits to users are:
- Executive summary tab: This tab is a view of the global environment including
all storage assets from a variety of SRM tools, correlated by business ownership,
location, and customer-defined tiering, including trended information.
- Correlation to line of business (LOB): Displays the storage allocated by business ownership and is drillable to help show the breakdown of allocations to business units within a business ownership from the top level.
- Tier trend: Can display a trend of the storage allocated by customer-defined tier for the period of time that IBM SERP is importing data in the global environment.
- LOB utilization trend: Can display a trended history of storage allocated to each business unit. This is drillable to help show the same trend of allocations for business units within any business unit.
- Storage by location chart: Shows usable and allocated storage volume size by top-level geographic region. This report is drillable to help show the breakdown of the same storage information by regions within a specific region.
- Capacity planning tab: Provides a breakdown of allocated storage by business
unit. Business unit owners can view the storage allocated over time and use
forecasting data within the report to help project expected use. This can
be useful when planning to order new storage.
- Switch reports provide information about the utilization and forecasted capacity of switches that helps deliver useful information in planning for expansion.
- Location reports help provide visibility to the allocation of storage within a business unit by location.
- Forecast tier reports provide information about the consumption of each tier of assets and help project the need for additional storage by customer-defined tier.
- Reclamation tab: This tab provides one of the key values of IBM SERP .
- The Orphaned Logical Unit Number (LUN) reports help identify volumes that are presented to hosts that have no host device on them. These are potentially "lost" volumes. The reservations function allows administrators to mark volumes as reserved for future use. Many of these volumes are reclaimable and can be allocated elsewhere in the business, obviating the need to purchase new storage.
- The Volumes Not in Device Groups reports help identify volumes presented to a host, where the volume is not included in a device group. These volumes are potentially reclaimable.
- The Low File System Utilization reports help identify storage that is in use by a host, but where the host file system is using a low percentage of the storage. This storage is potentially allocated to a host that will not use it or where the host needs much less storage allocated.
- Power Consumption Reports help users track the power consumption of their assets. Correlation provides reports with a trended history to display the power consumption used by each business unit and location. These reports help you track power consumption and forecasted needs for power. In addition, it provides needed visibility when green initiatives are in place to help reduce power costs in data centers.
User types with values specific to them:
- Executives - Dashboards provide easy access to high-level reports from a global perspective. Executives can quickly view the storage that is provisioned and used by each business unit or location and can drill down to groups within business units and locations.
- Storage managers - Almost all reports in IBM SERP appeal to storage managers because typically they are interested in both the high-level perspective and the details about storage management in their department.
- Business managers - Utilization, tiering, and chargeback reports are useful because these reports provide information that allows the corporation to charge business units for storage. They can use these reports to help gain insight into the amount of storage for which they will be charged and how their teams are utilizing the storage they have. Tiering reports help deliver visibility to the types of applications using each tier of storage, allowing business managers to make decisions about how to "re-tier" lower priority applications using expensive storage and how to reclaim valuable storage for reuse.
- Engineering managers - Configuration exception reports are especially valuable as these reports can help more quickly identify hardware that is not compliant with expectations and Service Level Agreements (SLAs). The use of ownership and location information helps engineering managers identify deviations from service levels and hold each department accountable for maintaining these levels.
- Storage architects and engineers - Capacity, configuration, and connectivity reports provide these users with access to storage data that can help them plan the way in which they use storage and prepare for upcoming storage needs.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Financing offering and capabilities
For more financing information, visit
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Tivoli Storage Productivity Center allows for management of the SAN, storage devices, and host resources, including databases and file systems, through a single control point. It provides a progression from basic storage management with Tivoli Productivity Center Basic Edition to a comprehensive solution for enterprise storage resource management with Tivoli Productivity Center Standard Edition. In between these capabilities, if you wish to use Tivoli Storage Productivity Center primarily to manage the performance or replication of your storage systems, you can purchase a license specifically for those functions.
IBM Tivoli Storage Productivity Center Basic Edition
Tivoli Storage Productivity Center Basic Edition provides basic storage management for SAN-attached storage devices and the networks to which they are connected. It provides device asset information, connectivity, capacity data, and health and status monitoring for the supported devices. If you have a license to Tivoli Storage Productivity Center Basic Edition installed, you can upgrade to advanced features via the simple procedure of installing a license file on the console where the software is running.
IBM Tivoli Storage Productivity Center for Disk
Tivoli Storage Productivity Center for Disk is designed to provide storage device configuration and management from a single console. It includes performance capabilities to help monitor and manage performance and measure service levels by storing received performance statistics into database tables for later use. Policy-based automation enables event action based on customer policies; it sets performance thresholds for the devices based on selected performance metrics, generating alerts when those thresholds are exceeded. Tivoli Storage Productivity Center for Disk helps simplify the complexity of managing multiple SAN-attached storage devices.
IBM Tivoli Storage Productivity Center for Replication
Tivoli Storage Productivity Center for Replication is designed to support hundreds of replication sessions across thousands of volumes, supporting both open and z/OS® attached volumes. In addition, it helps monitor performance of all copy session types and reports on the amount of data exposed at the disaster recovery site (not in synchronization with the source site). The Tivoli Storage Productivity Center for Replication Three-Site BC feature optionally provides three-site recovery management, supporting the IBM System Storage DS8000 Metro Global Mirror feature. The Three-Site function is designed to support fast fail-over and fail-back, fast reestablishment of three-site mirroring, data currency at the remote site with minimal lag behind the local site, and quick resynchronization of mirrored sites using incremental changes only.
IBM Tivoli Storage Productivity Center Standard Edition
Tivoli Storage Productivity Center Standard Edition provides over 400 enterprise-wide reports, monitoring and alerts, policy-based action, and file-system capacity automation in a heterogeneous environment. You can address the challenges of an on demand environment with customizable storage-management policies that are designed to help manage key aspects of the storage infrastructure including capacity, assets, events, and availability. It provides a suite of tools to help enterprises identify, evaluate, control, and predict storage usage and growth. Tivoli Storage Productivity Center Standard Edition offers active, policy-based management for an automated, self-healing approach to storage resource management.
IBM Storage Enterprise Resource Planner (SERP)
IBM SERP compliments storage and reporting management (SRM) tools and does not manage storage itself. It collects data from SRM tools and provides correlated reporting that can help you make decisions about how you manage storage in a global environment. For customers who spend tens of millions of dollars managing storage, efficiency improvements made through the use of IBM SERP reports can help significantly lower storage costs by helping customers use storage more efficiently and charging back to business units. Those who previously needed to collect data about storage can spend time on more valuable tasks since IBM SERP creates reports through automatic collection of data.
IBM delivers an exceptional value for management of storage through implementation of IBM SERP with other IBM tools such as Tivoli Storage Productivity Center .
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).
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|IBM Electronic Services|
IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
To learn how Electronic Services can work for you, visit
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