IBM FileNet Business Process Manager V4.5 enables agile enterprise content management with Web 2.0 capabilities

IBM United States Software Announcement 208-399
November 14, 2008

 
 ENUS208-399.PDF (112KB)

Table of contents   Document options  
At a glance At a glance Publications Publications
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Software Services Software Services
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Program number Program number Prices Prices
Offering Information Offering Information Order now Order now
 
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At a glance
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IBM® FileNet® Business Process Manager (BPM) V4.5 delivers:

  • Comprehensive BPM suite with enhanced, integrated tools and capabilities to support full process improvement lifecycle, including process design, simulation, and analytics.
  • New process design and user interface layout tools to empower business users to participate in the modeling and design of process applications.
  • Intuitive, enhanced interface for business and IT users by simplifying access to BPM tools, adding new capabilities to Process Designer, enhancing usability and access to process configuration.
  • Web 2.0 components to accelerate building extensible and configurable BPM solutions by providing standards-based mashups framework and widgets.
  • Integration with multiple repositories to manage and leverage unstructured content as part of process management, including IBM Content Manager V8 (CM8) and IBM FileNet Content Manager V4.5.
  • Better product consumability with improvements for installation, upgrade, and deployment.
  • Bundling of IBM DB2® DMBS and WebSphere® Application Server; includes free licenses for use within P8 CM and BPM solutions.

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).


 
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Overview
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IBM FileNet Business Process Manager (BPM) V4.5, an enterprise business process management suite with comprehensive, integrated offerings, accelerates the deployment of content-centric process applications across the enterprise.

IBM FileNet BPM V4.5 delivers:

  • New process design and user interface layout tools to empower business users.
  • Intuitive, enhanced interface for business and IT users by simplifying access to BPM tools, adding new capabilities to Process Designer, enhancing usability and access to process configuration.
  • Web 2.0 components to build extensible and configurable BPM solutions by providing standards-based mashups framework and widgets.
  • Integration with multiple repositories to manage and leverage unstructured content as part of process management, including IBM Content Manager V8 (CM8) and IBM FileNet Content Manager V4.5.
  • Better product consumability with improvements for installation, upgrade, and deployment.

IBM FileNet BPM V4.5 includes the following integrated components:

  • IBM FileNet P8 platform: Content Engine, Process Engine, and Application Engine
  • IBM FileNet Content Manager
  • IBM FileNet Process Analyzer
  • IBM FileNet Process Designer
  • IBM FileNet Process Simulator

Key benefits of IBM FileNet BPM V4.5:

  • Comprehensive BPM suite with enhanced, integrated tools and capabilities to support full process improvement lifecycle, including process design, simulation, and analytics.
  • Increased process performance, reduced cycle times, and improved productivity by automating, streamlining, and optimizing complex processes to manage the flow of work and content on various repositories throughout the enterprise.
  • Facilitates collaboration and innovation between business and IT.
  • Improved and flexible user interfaces, leveraging Web 2.0 technologies for process modeling, user interface design, and agile application development.
  • Increased visibility and control of business processes, and enables business performance management by providing process analytics, proactive monitoring, and integrated business intelligence tools.
  • Lower total cost of ownership (TCO) because of free licenses for IBM DB2 and IBM WebSphere Application Server.

 
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Key prerequisites
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Refer to the Technical information section.


 
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Planned availability date
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November 14, 2008: Electronic software delivery

November 14, 2008: Media and documentation


 
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Description
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IBM FileNet Business Process Manager (BPM) V4.5 unifies enterprise content management (ECM) process, content, and compliance solutions on an open and standards-based architecture, supporting J2EE, SOA, and Web 2.0. IBM FileNet BPM V4.5 enables agile process modeling and flexible user interface development by leveraging Web 2.0 and advanced eForms technologies. Integration with WebSphere Dynamic Process Edition and other SOA-enabled WebSphere BPM offerings deliver comprehensive capabilities to enterprise customers looking for agility and performance in BPM solutions. Furthermore, FileNet BPM allows customers to leverage Cognos Business Intelligence (BI) platform and performance management system for historical and real-time views of information coming from a wide range of operational applications and business processes. Long-term partnership with various market-leading vendors also allows FileNet BPM to interact and integrate with business rules engines for complex rules management.

Offering features:

  • Business user-friendly tools: "Diagram and Document Mode" in Process Designer and user interface layout tools allow business users to be more collaborative participants in the design process.
  • Web 2.0 ready: Includes components to build extensible and configurable BPM solutions by providing standards-based mashups framework, and Widgets to facilitate faster and easier deployment across the enterprise.
  • Fully integrated content management: Seamlessly manages, stores, and shares content that is part of the business process without the burden of integrating third-party tools or custom programming. It provides out-of-the-box integration with IBM Content Manager V8 (CM8) and IBM FileNet Content Manager V4.5, with the option to integrate with additional repositories to manage and leverage unstructured content.
  • Business Process Modeling Notation (BPMN) process modeling: Consumes BPMN process diagrams from Microsoft® Visio to allow process analysts and business users to easily define and design process maps in a familiar environment. This feature requires separate purchase of IBM FileNet Connector for Microsoft Visio to enable the import function.
  • XML Process Definition Language (XPDL) process design tool: Web-based process design tool that can read and produce portable process definitions in XPDL standard. It provides reusable step palettes that can be extended and customized for various groups and industries.
  • Process simulation: Enables simulation of processes based on real execution data or per assumed scenarios. It provides simulation animation and produces statistics on simulations that can be analyzed to identify process bottlenecks and optimize processes.
  • Process tracking and analysis: Ensures better business decisions by monitoring processes, and providing in-depth analysis of live and historical process information.
  • Event-driven processing: Increases the agility and responsiveness of business operations by automatically responding to transactions or business events as they occur.
  • Process versioning and easy administration: Supports rapid deployment of improved processes while minimizing the impact on normal operations.
  • 100% Web based: Delivers a high level of easily accessible process functionality while minimizing deployment costs.
  • Process flexibility: Provides a rich process definition environment that can accurately implement highly complex, interrelated processes with comprehensive functionality.
  • Support for standard platforms: Protects investments by integrating with other infrastructures using industry standards, including J2EE, Web Services, and XML.
  • SOA support and Web services integration: Facilitates easy integration via Web services. Processes can consume Web services and be published as Web services as well. It supports Web services standards and includes UDDI registry.
  • Business rules integration: Integrates with industry-leading Business Rules Management Systems (BRMS) via Web services.

Extended offerings from the IBM FileNet BPM Suite:

  • Business Activity Monitor (BAM): Provides visibility into the execution of business processes and overall organizational performance as measured per various metrics. Business managers can have their own customized dashboards, receive alerts, and if need be, can automatically or manually initiate action or workflows to remedy the problem.
  • Business Process Framework (BPF): A user interface framework for rapid development and deployment of custom BPM applications. Ideal for case-based applications, it supports complex task management and provides a role-based, customized, and personalized user experience.
  • Connector for Microsoft Visio: Allows you to gain immediate return on your investment by importing existing Microsoft Visio diagrams into IBM FileNet Process Designer, providing Microsoft Visio BPMN stencil and template, and facilitating BPM implementation.
  • eForms: Fully integrated with FileNet eForms, which allows you to create smart, high-fidelity electronic forms for each human activity in your organization processes.

For information on IBM Software ValueNet® program, refer to Software Announcement 208-253, dated July 22, 2008.

To locate IBM Business Partners - Resellers for Software ValueNet who are approved specifically for the FileNet portfolio in your geography, contact IBM at AskSoftwareValueNet@us.ibm.com or valuenet@us.ibm.com.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM Web site

http://www.ibm.com/able/product_accessibility/index.html

IPLA and Subscription and Support considerations

IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. You may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement (PoE). It is your responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.

Subscription and Support must cover the same capacity as the product license entitlement. Subscription and Support will be available in the country in which the agreement is made.


 
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Program number
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Program    VRM                          Program name
number
 
5724-R76   4.5.0                        IBM FileNet Business
                                        Process Manager

 
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Offering Information
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Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® Web site

http://www.ibm.com/software/passportadvantage

 
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Publications
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No publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.

Publications for IBM FileNet Business Process Manager can be found at the IBM FileNet BPM Web site

http://www-01.ibm.com/software/data/content-management/filenet-business-process-manager/

IBM FileNet BPM documentation

http://www-01.ibm.com/support/docview.wss?rs=3247&context=SSNVNV&uid=swg27010002

IBM Redbooks® introducing IBM FileNet Business Process Manager

http://www.redbooks.ibm.com/abstracts/sg247509.html?Open

DevelperWorks ECM Zone

http://www-128.ibm.com/developerworks/db2/products/ecm/

 
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Technical information
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Specified operating environment

Hardware requirements

Refer to product documentation for FileNet Business Process Manager

Software requirements
  • Operating systems:IBM AIX®, Microsoft Windows®, Sun Solaris*, HP Integrity*, HP Unix, Red Hat Linux®, Novell SUSE Linux
  • Databases:IBM DB2, Microsoft SQL Server, Oracle Database
  • Security services:IBM Tivoli® Access Manager, IBM Tivoli Directory Server, CA eTrust SiteMinder, Microsoft Active Directory, Novell eDirectory, Sun Java™ System Directory Server, Kerberos
  • J2EE Application Servers:IBM WebSphere, BEA Weblogic, JBoss Enterprise Portals
  • IBM Websphere, BEA WebLogic, Microsoft SharePoint, SAP NetWeaver
  • Storage systems:IBM, EMC, Hitachi, HP, NetApp, Sun
  • System management:IBM Tivoli, BMC Patrol, CA Unicenter, HP OpenView, Microsoft Operations Manager

*Available in first quarter of 2009 in post-qualification release.

Refer to product documentation for details

http://www-01.ibm.com/support/docview.wss?rs=3247&context=SSNVNV&uid=swg27010002

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.


 
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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/

To locate an IBM Business Partner, visit

http://www.ibm.com/software/solutions/isv

 
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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM FileNet Bus Process Manager     FileNet         FileNet
 Add-On Authorized                   Business        Business
                                     Process         Process
                                     Manager         Manager
IBM FileNet Bus Process Manager     FileNet         FileNet
 Add-On Employee                     Business        Business
                                     Process         Process
                                     Manager         Manager
IBM FileNet Bus Process Manager     FileNet         FileNet
 Add-On Ext User                     Business        Business
                                     Process         Process
                                     Manager         Manager
IBM FileNet Bus Process Manager     FileNet         FileNet
 Employee                            Business        Business
                                     Process         Process
                                     Manager         Manager
IBM FileNet Bus Process Manager     FileNet         FileNet
 Ext User                            Business        Business
                                     Process         Process
                                     Manager         Manager
IBM FileNet Business Process        FileNet         FileNet
 Manager                             Business        Business
                                     Process         Process
                                     Manager         Manager

Value Units

Authorized User Value Unit (AUVU) license conversion table

Cumula-  Minimum  Maximum    User     Max      Cumula-    Cumula-
tive     author-  author-    Value    UVUs     tive UVUs  tive
Volume   ized     ized       units    for      at each    volume
level                        per      each     level      discount
                             author-  level               
                             ized
 
1        1        20         1.00000  20        20        0.0%
2        21       50         0.83333  25        45        10.0%
3        51       100        0.80000  40        85        15.0%
4        101      250        0.76666  115       200       20.0%
5        251      500        0.60000  150       350       30.0%
6        501      1,000      0.50000  250       600       40.0%
7        1,001    5,000      0.47500  1,900     2,500     50.0%
8        5,001    10,000     0.40000  2,000     4,500     55.0%
9        10,001   25,000     0.36666  5,500     10,000    60.0%
10       25,001   10,000,000 0.33333  3,324,967 3,334,967 67.0% 

Employee User Value Unit (EUVU) license conversion table

Cumula-  Minimum   Maximum     User     Max        Cumula-    Cumula-
tive     Employees Employees   Value    UVUs       tive UVUs  tive
Volume   s         s           Units    for        at Each    volume
Level                          per      Each       Level      discoun
                               Employee Level 
 
1        1,000     2,500       1.000    2,500      2,500       0.0%
2        2,501     5,000       0.800    2,000      4,500      10.0%
3        5,001     10,000      0.700    3,500      8,000      20.0%
4        10,001    30,000      0.650    13,000     21,000     30.0%
5        30,001    50,000      0.550    11,000     32,000     36.0%
6        50,001    100,000     0.500    25,000     57,000     43.0%
7        100,001   300,000     0.465    93,000     150,000    50.0%
8        300,001   500,000     0.400    80,000     230,000    54.0%
9        500,001   1,000,000   0.360    180,000    410,000    59.0%
10       1,000,001 100,000,000 0.320    31,680,000 32,090,000 67.9%

External User Value Unit (XUVU) license conversion table

Cumula-  Minimum     Maximum         User     Max           Cumula-       Cumula-
tive     Ext         Ext             Value    UVUs          tive UVUs     tive
Volume   Users       Users           Units    for           at Each       Vol
Level                                per Ext  Each          Level         Disc
                                     User     Level
 
1        1,000       10,000          1.00000  10,000        10,000        0.0%
2        10,001      50,000          0.87500  35,000        45,000        10.0%
3        50,001      100,000         0.60000  30,000        75,000        25.0%
4        100,001     500,000         0.43750  175,000       250,000       50.0%
5        500,001     1,000,000       0.30000  150,000       400,000       60.0%
6        1,000,001   25,000,000      0.24375  5,850,000     6,250,000     75.0%
7        25,000,001  50,000,000      0.15000  3,750,000     10,000,000    80.0% 
8        50,000,001  250,000,000     0.13750  27,500,000    37,500,000    85.0%
9        250,000,001 500,000,000     0.05000  12,500,000    50,000,000    90.0% 
10       500,000,001 100,000,000,000 0.05000  4,975,000,000 5,025,000,000 95.0%
Program name                          PID        Charge unit
                                      number     description
 
IBM FileNet Bus Process Manager       5724-R76   User Value Unit
 Add-On Authorized
IBM FileNet Bus Process Manager       5724-R76   User Value Unit
 Add-On Employee
IBM FileNet Bus Process Manager       5724-R76   User Value Unit
 Add-On Ext User
IBM FileNet Bus Process Manager       5724-R76   User Value Unit
 Employee
IBM FileNet Bus Process Manager Ext   5724-R76   User Value Unit
 User
IBM FileNet Business Process Manager  5724-R76   User Value Unit

Charge metrics definitions

The subject programs have a new structure for licensing and pricing designed for clarity, simplicity and unity with other products in the IBM Enterprise Content Management portfolio. The former approach relied upon licensing servers and users - with users licensed on a named, concurrent, e-business, employee and external basis. This has been replaced with a new approach based on Value Units (VUs), with a primary focus on user access.

Value Unit (VU): VU is the unit of measure by which this program is licensed. VU Value Unit entitlements are based on the quantity of a specific designated measurement, either users or resources, for the given program. A Proof of Entitlement (PoE) must be obtained for the appropriate number of VU Value Units required for your environment as defined by the specific program terms. The VU Value Unit entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with VU Value Unit entitlements of another program. To understand these benefits of VU Value Unit licensing, and to determine how many VU Value Units to obtain for the program, contact your IBM representative.

IBM FileNet Business Process Manager is available in one the following User Value Units (UVU):

  • Authorized User Value Unit (AUVU): For selective licensing of users who are internal to the organization
  • Employee User Value Unit (EUVU): For collectively licensing all employees and agents who act on behalf of the organization
  • External User Value Unit (XUVU): For licensing of users who are external to the organization
  • Authorized User: An individual (named or unnamed) within or outside of the customer enterprise permitted to access the ECM software and components in any manner directly or indirectly through any means

Employee User: All employees of the company/subsidiary must be licensed, even if only a subset of the employees are actual users. Agents and contractors acting on behalf of customer count as employees. At all times, both the number of Employee UVU entitlements and the number of Add-On Employee UVU entitlements must meet or exceed the total employee headcount of the customer enterprise. EUVU cannot be mixed with AUVU for the same product.

External User: External users are generally the customer's customers who will need infrequent, read-only access to the program. License may only be used by persons who are not employees, agents, or contractors of the customer affiliates or subsidiaries.

Add-On User License: Grants user access to incremental product capability in IBM FileNet Business Process Manager, given that user is already licensed for the appropriate base functionality (for example, IBM FileNet Content Manager, IBM Content Manager V8).

Product pricing

Each product has a fixed price per UVU. Customers license the appropriate number of UVUs to provide access to a corresponding user population.

Cumulative volume discounting

As the user quantity increases, the number of UVUs increase albeit at a slower rate. Value Unit license conversion tables establish the required number of UVUs for a specified number of users.

Volume discounting examples:

  • 100 authorized users require 85 AUVUs
  • 1,000 authorized users require 600 AUVUs
  • 5,000 authorized users require 2,500 AUVUs

Content Manager configuration example:

  • Content Manager AUVU price = $Y per AUVU
  • 5,000 authorized users require 2,500 AUVUs
  • Total price = $Y x 2,500

Resource Value Units

Three types of Resource-based Value Units (RVUs) are available for licensing select products and options:

  1. Pages Per Month Resource Value Units (PRVUs) are perpetual licenses to install and run the licensed program on one or more scanner stations or computer devices and to process up to a defined number of pages per calendar month.
  2. Terabyte Resource Value Units (TRVUs) are perpetual licenses to store up to a defined number of terabytes of content on Image Services storage devices and supported P8 Fixed File Stores.
  3. Processor Value Unit (PVU) licensing for distributed software comprises of perpetual licenses for each processor core on which the software is deployed. More information about PVU licensing can be found at this location

Although the subject programs are now offered under a new, streamlined licensing and pricing model, the function of the products has not changed from that of previously available offerings.

Passport Advantage program licenses

IBM FileNet Business Process Manager

Part description                                         Part
                                                         number
 
IBM FileNet Business Process Manager
Filenet Bus Process Mgr Authorized UVU Annual SW S&S     E04Y8LL
 Rnwl
Filenet Bus Process Mgr Authorized UVU Lic + SW S&S 12   D0479LL
 Mo
Filenet Bus Process Mgr Authorized UVU SW S&S Reinstate  D047ALL
 12 Mo

IBM FileNet Business Process Manager

Part description                                         Part
                                                         number
 
IBM FileNet Bus Process Manager Add-On Authorized
Filenet Bus Process Mgr Add-On Authorized UVU Annual SW  E04Y6LL
 S&S Rnwl
Filenet Bus Process Mgr Add-On Authorized UVU Lic + SW   D0475LL
 S&S 12 Mo
Filenet Bus Process Mgr Add-On Authorized UVU SW S&S     D0476LL
 Reinstate 12 Mo

IBM FileNet Business Process Manager

Part description                                         Part
                                                         number
 
IBM FileNet Bus Process Manager Employee
Filenet Bus Process Mgr Employee UVU Annual SW S&S Rnwl  E04YCLL
Filenet Bus Process Mgr Employee UVU Lic + SW S&S 12 Mo  D047HLL
Filenet Bus Process Mgr Employee UVU SW S&S Reinstate    D047ILL
 12 Mo

IBM FileNet Business Process Manager

Part description                                         Part
                                                         number
 
IBM FileNet Bus Process Manager Ext User
Filenet Bus Process Mgr Ext User UVU Annual SW S&S Rnwl  E04Y5LL
Filenet Bus Process Mgr Ext User UVU Lic + SW S&S 12 Mo  D0473LL
Filenet Bus Process Mgr Ext User UVU SW S&S Reinstate    D0474LL
 12 Mo

IBM FileNet Business Process Manager

Part description                                         Part
                                                         number
 
IBM FileNet Bus Process Manager Add-On Employee
Filenet Bus Process Mgr Add-On Employee UVU Annual SW    E04YMLL
 S&S Rnwl
Filenet Bus Process Mgr Add-On Employee UVU Lic + SW     D0482LL
 S&S 12 Mo
Filenet Bus Process Mgr Add-On Employee UVU SW S&S       D0483LL
 Reinstate 12 Mo

IBM FileNet Business Process Manager

Part description                                         Part
                                                         number
 
IBM FileNet Bus Process Manager Add-On Ext User
Filenet Bus Process Mgr Add-On Ext User UVU Annual SW    E04YNLL
 S&S Rnwl
Filenet Bus Process Mgr Add-On Ext User UVU Lic + SW     D0485LL
 S&S 12 Mo
Filenet Bus Process Mgr Add-On Ext User UVU SW S&S       D0486LL
 Reinstate 12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
IBM FileNet Bus Process Mgr V4.5.0
IBM FileNet Business Process Manager V4.5 MP ML          BQ00MML

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM FileNet Bus Process Mgr V4.5.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
FileNet Business Process    IBM FileNet Business        BQ00MML
 Manager Add-On Authorized   Process Manager V4.5 MP ML
 per UVU
FileNet Business Process    IBM FileNet Business        BQ00MML
 Manager Add-On Employee     Process Manager V4.5 MP ML
 UVU
FileNet Business Process    IBM FileNet Business        BQ00MML
 Manager Add-On Ext User     Process Manager V4.5 MP ML
 UVU
FileNet Business Process    IBM FileNet Business        BQ00MML
 Manager Authorized per UVU  Process Manager V4.5 MP ML
FileNet Business Process    IBM FileNet Business        BQ00MML
 Manager Employee UVU        Process Manager V4.5 MP ML
FileNet Business Process    IBM FileNet Business        BQ00MML
 Manager Ext User UVU        Process Manager V4.5 MP ML

 
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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

License Information form numbers
Program name                              Program    Form number
                                          number
 
IBM FileNet Business Process Manager      5724-R76   L-CADS-7HALFS,
                                                     L-CADS-7CFPHU

The program's License Information will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

  • For programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.
Authorization for use on home/portable computer

The program may be stored on the primary machine and another machine, provided that the program is not in active use on both machines at the same time. You may not copy and use this program on another computer without paying additional license fees.

Product name
 
IBM FileNet Business Process Manager: No
International Passport Agreement
Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Other terms
IBM Operational Support Services - SoftwareXcel

No

System i Software Maintenance applies

No

Educational allowance available

Not applicable.


 
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Prices
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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

 
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Order now
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To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

Identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

IBM, FileNet, DB2, WebSphere, ValueNet, Passport Advantage, Redbooks, AIX, Tivoli and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

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Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

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